<root>
<clog_course_details>
<clog_member>pakaptur</clog_member>
<clog_password>y25pakaptur</clog_password>
<clog_last_update>20250827</clog_last_update>
<clog2dbdetails>
<courseid_ofl>136</courseid_ofl>
<mbzfile2restore></mbzfile2restore>
<mbzsessions2restore>2</mbzsessions2restore>
<mooshcli_offline>
JH C1 iPK 2025
</mooshcli_offline>
<courseid_onl>66</courseid_onl>
</clog2dbdetails>
<clog_notes>
<![CDATA[
vim cheat sheet
:setlocal spell spelllang=ru_yo en_gb fr
<a class="clog" target="about_blank" href=""></a>
<a class="clog" target="about_blank" href="http://www.ictnle.com/tmp_pdf/"></a>
<a class="clog" target="about_blank" href="">(send the link to your google doc (in edit mode!)</a>
<img src="pix/icons8-reading-100.png" width="35em" border="0" alt="icons8-reading-100.png">
<img src="pix/icons8-quiz-100.png" width="35em" border="0" alt="quarterly test"> Prepare for quarterly test
<img src="pix/icons8-dictionary-100.png" width="30em" border="0" alt="vocab pre teach" />
<img src="pix/icons8-hammer-100.png" width="30em" border="0" alt="functional language"> 
<img src="pix/icons8-automation-100.png" width="35em" border="0" alt="grammar focus" />
<img src="pix/icons8-smartphone-tablet-100.png" width="35em" border="0" alt="smartphone or tablet device"> <img src="pix/icons8-listen-100.png" width="35em" border="0" alt="listening"> Download onto your phone or tablet and listen carefully.

CV layout

McKinsey 
〆no ID photo
→ avoid racial discrimination

20250423 interview feedback with Amazon
1hr pre-screening format w/ HR
15-20min behavioural qs (incl. Amazon leadership principles)
hard skills qs (code &amp; technical)

2023 
turned down because was not a canonical map
]]>
</clog_notes>
<clog_format></clog_format>
<clog_plugins>
sbook_plugins/wordlist_generated_from_xml_clog_sbook_for_sbook_session.inc
sbook_plugins/payment_history_generated_from_xml_clog_sbook.inc
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<clog_company>
<clog_company_name></clog_company_name>
<clog_course_name></clog_course_name>
<email></email>
<notes>
</notes>
<phone></phone>
<account_number01></account_number01>
<account_number02></account_number02>
<account_number03></account_number03>
</clog_company>
<clog_list_of_students>
<clog_student>
<clog_name>Pavel</clog_name>
<clog_surname>Kaptur</clog_surname>
<clog_entry_level></clog_entry_level>
<email>p.a.kaptur@gmail.com</email>
<phone></phone>
<notes></notes>
</clog_student>
</clog_list_of_students>
</clog_course_details>

<!-- 
todo
Behaving like an A player

-->
<!-- 
greatest &amp; weakest points of your career
Would you like to make a long-lasting impact or be appreciated?
What is your biggest achievement as a leader?
What is your biggest achievement?
Tell me about a time when you had to go above and beyond the call of duty in order to get a job done.
Give me an example of a time when you used your fact-finding skills to solve a problem.
How do you feel when you have to take a decision on the spur of the moment?
When did you miss an obvious solution to a problem?
Have you ever tried to accomplish something and failed? Have you ever admitted you'd set your sights too high (or too low)?
When things go wrong, do you take time to evaluate your work? ← needs updating w/ AI

cross functional collaboration
Have you ever delegated a project with success?
How good are you at motivating others?
How did you behave when you had to conform to a policy with which you did not agree?
Have you been in a situation in which you were able to use persuasion to successfully convince someone to see things your way? Tell me about a time when you had to use your presentation skills to influence someone's opinion

conflict resolution
Have you been in a situation in which you were able to use persuasion to successfully convince someone to see things your way? Tell me about a time when you had to use your presentation skills to influence someone's opinion
Have you ever had to fire a friend?
Give me an example of when you showed initiative and took the lead.
When things go wrong, do you take time to evaluate your work?
What is your typical way of dealing with conflict?
How did you behave when you had to conform to a policy with which you did not agree?
Have you been able to successfully deal with another person even when that individual may not have personally liked you (or vice versa)? (also mentoring)
How did you deal with a very upset customer or co-worker?

leadership
Have you ever delegated a project with success?
Would you like to make a long-lasting impact or be appreciated?
How do you feel when you have to take a decision on the spur of the moment?
Tell me about a time when you had to go above and beyond the call of duty in order to get a job done.
How good are you at motivating others?
Have you been in a situation in which you were able to use persuasion to successfully convince someone to see things your way? Tell me about a time when you had to use your presentation skills to influence someone's opinion
Have you ever tried to accomplish something and failed? Have you ever admitted you'd set your sights too high (or too low)?
Have you had to make a difficult decision in the last year?
When did you last have too many things to do and how did you prioritize your tasks?
How did you behave when you had to conform to a policy with which you did not agree?
Where do you see yourself in 5 years?

mentoring
How do you mentor junior team members?
How good are you at motivating others?
Have you ever tried to accomplish something and failed? Have you ever admitted you'd set your sights too high (or too low)?

upstream &amp; downstream feedback
Have you ever had to deal with negative upstream and/or downstream feedback?
What would your previous boss &amp; colleagues say about you?
When things go wrong, do you take time to evaluate your work? ← needs updating w/ AI
Have you ever had to fire a friend?
-->
<clog_session>
<clog_session_number></clog_session_number>
<clog_session_date>20250827</clog_session_date>
<clog_session_date_cancelled></clog_session_date_cancelled>
<clog_session_date_rescheduled></clog_session_date_rescheduled>
<clog_session_time>12:00-13:00</clog_session_time>
<clog_session_ach>1</clog_session_ach>
<clog_session_credit></clog_session_credit>
<clog_session_credit_date></clog_session_credit_date>
<clog_session_rate>3000</clog_session_rate>
<clog_session_balance>-3000 + 0 = 0</clog_session_balance>
<clog_session_status>active</clog_session_status>
<clog_session_print></clog_session_print>
<clog_session_title>JH | Set of support stories | Mock interview questions (2)</clog_session_title>
<clog_session_title>JH | Set of support stories | Management techniques and buzzwords</clog_session_title>
<clog_session_comment>By the end of this session you will have studied </clog_session_comment>
<clog_session_hw><![CDATA[
<strong>Set of support stories</strong>
Look at the areas of interest you will likely cover during a behavioural questions interview.
→ review your support stories
→ label them or give them a meaningful title
→ decide which are most relevant to each topic

<strong>Formatting notes for support stories - review (see below)</strong>
Look at some sample notes
→ match the kinds of formatting with the sample versions 
→ which formats are easier to recycle and improvise with? Why?
→ ask AI to reformat your text if written in prose

<em>Greatest & weakest points of your career
biggest achievement
professional diligence (beyond the call of duty)
fact-finding & problem-solving challenge
ambitions & failures
3) security code optimisation
20) bug found before release signature
22) driver filter (in the military)
23) giving up doing a PhD

Upstream & downstream feedback
making a long-lasting impact or being appreciated
motivating others (as a team player pulling their weight)
missing an obvious solution
dealing with negative upstream and/or downstream feedback
When things go wrong, do you take time to evaluate your work?
6) 25 yo legacy redesign
7) mentoring new employees (and failed)
8) adding validation steps to fix pipeline in building process
14) re-energising team to solve pbs (related to 2000-bug story)
21) retro develop-t of oval scanner

Cross functional collaboration
feedback from previous boss & colleagues
difficult relationships at work
developing preventive measures
showing initiative and taking the lead
presentation skills to influence someone's opinion
managing cross-functional stakeholder relationships and partnerships
1) substituting for absent manager
10) volleyball
18) testing telemetering service
19) skada user name parsing errors
24) AI checklist

Conflict resolution
ways & means of dealing with conflict
argumentative pitch to overcome someone's resistance
stressful situation stretching your coping skills
dealing with a very upset customer or co-worker
conforming to a controversial policy
prioritising tasks
4) 2000 bugs in industrial cyber security 
5) argument with lead architect about database
17) sigma story

Leadership
building team spirit
delegating a project effectively
distinguishing leadership from management
taking a decision on the spur of the moment
making an unpopular decision
firing a friend
Where do you see yourself in 5 years?
contribution to shaping technical direction and setting team's roadmap
9) delegating a feature to an intern
11) telemetric initiative
13) finding a bug before a deadline
15) start-up vs big tech approach
16) windows event tracing
25) rephrased sigma w/ focus on technical direction
28) transparency & motivating senior employees 

Mentoring
mentoring junior team members
building a high-performing and psychologically safe team culture
strategy for growing engineers within your team to support long-term retention and leadership succession
12) improving on-boarding process
26) intern afraid of other team members
27) your manager as a role model
</em>

<img src="pix/zoom_meeting.png" width="35em" border="0" alt="zoom_meeting.png"> Zoom meeting details
Meeting ID: <strong>765 1187 4648</strong>
<strong>Passcode: pFGjq3</strong>  
<a class="clog" target="about_blank" href="https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1">https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1</a>
]]></clog_session_hw>

<clog_support_material>
<clog_book_title>Bottoms Up - JH</clog_book_title>
<clog_book_level>B2</clog_book_level>
<clog_book_unit>Preparing for professional mobility</clog_book_unit>

<clog_activity>
<mdlid>122</mdlid>
<activity_id>1</activity_id>
<activity_icon>pix/icons8-microscope-100_white.png</activity_icon>
<activity_title>Formatting notes for support stories</activity_title>
<functional_language></functional_language>
<session_date></session_date>
<hw_anchor></hw_anchor> 
<activity_status>active</activity_status>
<activity_status>wip</activity_status>
<activity_type>xml_multi_dd_row</activity_type>
<activity_lead_in>How can you prepare your notes to ensure you sound both self-confident and spontaneous?</activity_lead_in>
<instructions><![CDATA[
Look at some sample notes
→ match the kinds of formatting with the sample versions 
→ which formats are easier to recycle and improvise with? Why?
]]></instructions>
<!--<instructions_demo><![CDATA[
]]></instructions_demo>  -->
<!--<instructions02><![CDATA[
]]></instructions02> -->
<column_background_color></column_background_color>
<column_font_color></column_font_color>
<column_font_size_percentage></column_font_size_percentage>
<column_width_percentage>14</column_width_percentage>
<column_height_em>6</column_height_em>
<column_float>left</column_float>
<targets><![CDATA[
<strong>version 1</strong><br />liaising 4 Doc &amp; Loc dept<br />15 new articles<br />feedback - EU US sm experts<br />doc improved in prod descriptions 4 sales<br />knowledge sharing
<strong>version 2</strong><br />While I was liaising for the Documentation &amp; Localization department of my previous company I authored 15 new articles, indeed I had been tasked to collect feedback from subject matter experts from Europe &amp; the US; the latter really helped me improve documentation in product descriptions for the sales team and, consequently, I successfully contributed to knowledge sharing.
<strong>version 3</strong><br />I authored 15 new articles for the Documentation &amp; Localization department in my previous company.<br /><br />This was achieved by communicating with a multitude of stakeholders, such as European and North American subject matter experts.<br /><br />As a result the documentation in product descriptions for the sales team was much improved.<br />Consequently, I successfully contributed to knowledge sharing.
<strong>version 4</strong><br />&bull; liaising for the Documentation &amp; Localization department<br />&bull; author of 15 new articles<br />&bull; collected feedback from European and North American subject matter experts<br />&bull; documentation improved in product descriptions for the sales team<br />&bull; contributed to knowledge sharing
<strong>version 5</strong><br />&bull; liaised for the Documentation &amp; Localization department<br />&bull; communicated with a multitude of stakeholders<br />&bull; authored 15 new articles<br />&bull; collected feedback from European and North American subject matter experts<br />&bull; improved documentation in product descriptions for the sales team<br />&bull; contributed to knowledge sharing
<strong>version 6</strong><br />&bull; liaising for the Documentation &amp; Localization department<br />&bull; communication with a multitude of stakeholders<br />&bull; authoring of 15 new articles<br />&bull; feedback collection from European and North American subject matter experts<br />&bull; improvement of documentation in product descriptions for the sales team<br />&bull; contribution to knowledge sharing
]]></targets>
<js_droppables>
1
2
3
4
5
6
</js_droppables>
<activity_contents><![CDATA[
telegraphic
prose
paragraphing
bullet points
grammatically balanced action verbs (past participles)
grammatically balanced with gerunds &amp; noun phrases
]]></activity_contents>
<key><![CDATA[
<strong>telegraphic</strong>
liaising 4 Doc &amp; Loc dept
15 new articles
feedback - EU US sm experts
doc improved in prod descriptions 4 sales
knowledge sharing

〆telegraphic notes are less legible without context


<strong>prose</strong>
While I was liaising for the Documentation &amp; Localization department of my previous company I authored 15 new articles, indeed I had been tasked to collect feedback from subject matter experts from Europe &amp; the US; the latter really helped me improve documentation in product descriptions for the sales team and, consequently, I successfully contributed to knowledge sharing.

〆prose with lengthy sentences features much unnecessary information
→ hampers improvisation


<strong>paragraphing</strong>
I authored 15 new articles for the Documentation &amp; Localization department in my previous company.
This was achieved by communicating with a multitude of stakeholders, such as European and North American subject matter experts.
As a result the documentation in product descriptions for the sales team was much improved.
Consequently, I successfully contributed to knowledge sharing.

〆paragraphing of thoughts is only relevant to answers in written interviews, provided they remain succinct


<strong>bullet points</strong>
&bull; liaising for the Documentation &amp; Localization department
&bull; author of 15 new articles
&bull; collected feedback from European and North American subject matter experts
&bull; documentation improved in product descriptions for the sales team
&bull; contributed to knowledge sharing

〆inconsistent grammar forms &amp; disparate bullet points may be confusing


<strong>grammatically balanced with action verbs (past participles, gerunds, noun phrases)</strong>
&bull; liaised for the Documentation &amp; Localization department
&bull; communicated with a multitude of stakeholders 
&bull; authored 15 new articles
&bull; collected feedback from European and North American subject matter experts
&bull; improved documentation in product descriptions for the sales team
&bull; contributed to knowledge sharing

✓ bullet points with action verbs are more legible &amp; easier to retrieve relevant data from
→ faster to drill, recycle for another question and improvise with
= recommended format for preparing answers to questions


<strong>grammatically balanced with gerunds &amp; noun phrases</strong>
&bull; liaising for the Documentation &amp; Localization department
&bull; communication with a multitude of stakeholders 
&bull; authoring of 15 new articles
&bull; feedback collection from European and North American subject matter experts
&bull; improvement of documentation in product descriptions for the sales team
&bull; contribution to knowledge sharing

〆lengthy noun phrases &amp; gerunds with prepositions are more relevant to listing skills in a CV than past actions
]]></key>
</clog_activity>

<clog_activity>
<mdlid>121</mdlid>
<activity_id>1</activity_id>
<activity_id>8</activity_id>
<activity_title>Set of support stories</activity_title>
<session_date></session_date>
<hw_anchor></hw_anchor>
<activity_status>active</activity_status>
<activity_type>prep_ol_qa</activity_type>
<activity_type>edit_ol_qa</activity_type>
<activity_icon>pix/icons8-hand-with-pen-100_white.png</activity_icon>
<activity_lead_in>Have you got enough support stories to answer all possible behavioural questions?</activity_lead_in>
<instructions><![CDATA[
Look at the areas of interest you will likely cover during a behavioural questions interview.
→ review your support stories
→ decide which are most relevant to each topic
]]></instructions>
<instructions><![CDATA[]]></instructions>
<!--<instructions02><![CDATA[ ]]></instructions02>
<instructions_demo><![CDATA[ ]]></instructions_demo>
<activity_options>stopwatch</activity_options> -->
<html5_video></html5_video>
<qas>
</qas>
<key><![CDATA[
<strong>Greatest &amp; weakest points of your career</strong>
biggest achievement
professional diligence (beyond the call of duty)
fact-finding &amp; problem-solving challenge
ambitions &amp; failures

<strong>Upstream &amp; downstream feedback</strong>
making a long-lasting impact or being appreciated
motivating others (as a team player pulling their weight)
missing an obvious solution
dealing with negative upstream and/or downstream feedback
When things go wrong, do you take time to evaluate your work?

<strong>Cross functional collaboration</strong>
feedback from previous boss &amp; colleagues
difficult relationships at work
developing preventive measures
showing initiative and taking the lead
presentation skills to influence someone's opinion
managing cross-functional stakeholder relationships and partnerships

<strong>Conflict resolution</strong>
ways &amp; means of dealing with conflict
argumentative pitch to overcome someone's resistance
stressful situation stretching your coping skills
dealing with a very upset customer or co-worker
conforming to a controversial policy
prioritising tasks

<strong>Leadership</strong>
building team spirit
delegating a project effectively
distinguishing leadership from management
taking a decision on the spur of the moment
making an unpopular decision
firing a friend
Where do you see yourself in 5 years?
contribution to shaping technical direction and setting team's roadmap

<strong>Mentoring</strong>
mentoring junior team members
building a high-performing and psychologically safe team culture
strategy for growing engineers within your team to support long-term retention and leadership succession


Give definitions of approximately 100 words for each buzzword which a head hunter would expect to hear in each answer about the topics above mentioned. Use British English spelling and grammar.

Use the delimiter ' = ' between the key expression and the definition.                                                                                                                                                                         
Don't use capital letters at the beginning of the key expression.
Don't use a full stop at the end of the definition.
]]></key>
<qa>
<qs><![CDATA[<strong>Greatest &amp; weakest points of your career</strong>
biggest achievement
professional diligence (beyond the call of duty)
fact-finding &amp; problem-solving challenge
ambitions &amp; failures
]]></qs>
<ans>
</ans>
<hint>
</hint>
</qa>
<qa>
<qs><![CDATA[<strong>Upstream &amp; downstream feedback</strong>
making a long-lasting impact or being appreciated
motivating others (as a team player pulling their weight)
missing an obvious solution
dealing with negative upstream and/or downstream feedback
When things go wrong, do you take time to evaluate your work?
]]></qs>
<ans>
</ans>
<hint>
</hint>
</qa>
<qa>
<qs><![CDATA[<strong>Cross functional collaboration</strong>
feedback from previous boss &amp; colleagues
difficult relationships at work
developing preventive measures
showing initiative and taking the lead
presentation skills to influence someone's opinion
managing cross-functional stakeholder relationships and partnerships
]]></qs>
<ans>
</ans>
<hint>
</hint>
</qa>
<qa>
<qs><![CDATA[<strong>Conflict resolution</strong>
ways &amp; means of dealing with conflict
argumentative pitch to overcome someone's resistance
stressful situation stretching your coping skills
dealing with a very upset customer or co-worker
conforming to a controversial policy
prioritising tasks
]]></qs>
<ans>
</ans>
<hint>
</hint>
</qa>
<qa>
<qs><![CDATA[<strong>Leadership</strong>
building team spirit
delegating a project effectively
distinguishing leadership from management
taking a decision on the spur of the moment
making an unpopular decision
firing a friend
Where do you see yourself in 5 years?
contribution to shaping technical direction and setting team's roadmap
]]></qs>
<ans>
</ans>
<hint>
</hint>
</qa>
<qa>
<qs><![CDATA[<strong>Mentoring</strong>
mentoring junior team members
building a high-performing and psychologically safe team culture
strategy for growing engineers within your team to support long-term retention and leadership succession
]]></qs>
<ans>
</ans>
<hint>
</hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>120</mdlid>
<clog_expressions>
</clog_expressions>
</clog_activity>
</clog_support_material>

<clog_support_material>
<clog_book_title>Mock interviews</clog_book_title>
<clog_book_level>B2 - C1</clog_book_level>
<clog_book_unit></clog_book_unit>

<clog_activity>
<mdlid>119</mdlid>
<activity_id>1</activity_id>
<activity_title>Mock interview - Feedback</activity_title>
<activity_title>Mock interview (general format) - Feedback TEMPLATE</activity_title>
<activity_status>active</activity_status>
<activity_type>prep_2columns_2qa</activity_type>
<activity_type>edit_2columns_2qa</activity_type>
<activity_icon>pix/icons8-quiz-100_white.png</activity_icon>
<activity_lead_in>Use this assessment sheet for feedback of behavioural questions</activity_lead_in>
<instructions><![CDATA[
Behavioural question:
<em>Have you ever tried to accomplish something and failed?</em>
]]></instructions>
<!--<instructions_demo></instructions_demo>-->
<activity_options>stopwatch</activity_options>
<qa>
<qs><![CDATA[
<meter value="5" min="0" low="4" max="10"></meter> <strong>Methodology</strong>
<div contenteditable="true" style="background-color: #DAF7A6; width: 80%; padding-left: 0.5em; font-size: 110%;"><!--[ ] shows a variety of experiences (~ 12-20 support stories)-->
[ ] paraphrases question to confirm understanding
[ ] elicits expected skills to be validated by initial behavioural question (by 'thinking aloud')
[ ] addresses question with relevant story
[ ] shows awareness of and/or experience in adjacent core skills
[ ] does not follow a chronological narrative
[ ] follows a clear &amp; logical narrative progression (STAR, CARL, BLUF, Minto/McKinsey Pyramid, SWOT...)
[ ] uses metrics effectively
[ ] engages in natural conversation (no regurgitation, attentive to follow-up questions)
</div>

<meter value="5" min="0" low="4" max="10"></meter> <strong>Use of STAR approach</strong>
<div contenteditable="true" style="background-color: #DAF7A6; width: 80%; padding-left: 0.5em; font-size: 110%;"> 
[ ] succinct situation (and NOT a chronological description)
[ ] single-sentence task (focusing on 'I' rather than 'we')
[ ] numerous actions (incl. cross collaboration to suggest size) <!-- actions > context -->
[ ] results (incl. for a variety of stakeholders to show impact scale) AND lessons learnt
</div>

<meter value="5" min="0" low="4" max="10"></meter> <strong>Target area(s) of interest</strong>
<div contenteditable="true" style="background-color: #DAF7A6; width: 80%; padding-left: 0.5em; font-size: 110%;"> 
[ ] identifies skills (areas of interest) to be evidenced in the support story
[ ] greatest &amp; weakest points of your career
[ ] upstream &amp; downstream feedback
[ ] cross functional collaboration
[ ] conflict resolution
[ ] leadership
[ ] mentoring
</div>

<meter value="5" min="0" low="4" max="10"></meter> <strong>Leadership tell-tale signs</strong>
<div contenteditable="true" style="background-color: #DAF7A6; width: 80%; padding-left: 0.5em; font-size: 110%;"> 
[ ] acts as team lead
[ ] empowers team members
[ ] can initiate &amp; take decisions without hierarchical support
[ ] has a vision and is not just a manager
</div>

<!--
<meter value="5" min="0" low="4" max="10"></meter> <strong></strong>
<div contenteditable="true" style="background-color: #DAF7A6; width: 80%; padding-left: 0.5em; font-size: 110%;"> 
[ ]
</div>

<meter value="5" min="0" low="4" max="10"></meter> <strong>Key concepts</strong>
    [ ] legacy leadership
    [ ] strategic delegation
    [ ] ethical leadership
    [ ] proactive leadership
    [ ] decisive leadership
    [ ] inspirational leadership
    [ ] transformational leadership
    [ ] visionary leadership
    [ ] team-centric leadership
    [ ] communication leadership
    [ ] influential leadership
    [ ] principled leadership
stretch project
resilience engineering 
agile mindset 
Pareto principle
sense of belonging
Herzberg 2-factor theory
hygiene factor
gender role
low-hanging fruit
to rest on one's laurels 
self-awareness
resilience 
value creation 
work ethic
stakeholder alignment 
ownership mentality 
critical thinking 
evidence-based decision-making 
career trajectory 
growth mindset 
lessons learned 
constructive feedback 
recognition culture 
team synergy 
inspirational leadership
peer accountability 
cognitive bias
fresh perspective
emotional intelligence 
feedback loop 
stakeholder alignment
cross-functional teamwork
conflict resolution 
professional boundaries 
risk mitigation 
storytelling in business 
persuasive communication 
win-win outcome 
de-escalation techniques
coping strategies 
time management 
impact assessment 
empowerment 
decision-making under pressure 
change management 
knowledge transfer 
psychological safety 
succession planning 

(finish adding buzzwords)
-->
]]></qs>
<ans></ans>
<hint></hint>
</qa>
<qa>
<qs><![CDATA[<strong>Additional comments</strong>
<div contenteditable="true" style="background-color: #DAF7A6; width: 80%; padding-left: 0.5em; font-size: 110%;">
S
reached an academic glass ceiling
</div>
]]></qs>
<ans><![CDATA[
]]></ans>
<hint></hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>118</mdlid>
<activity_id>1</activity_id>
<activity_title>Mock interview - Feedback</activity_title>
<activity_title>Mock interview (general format) - Feedback TEMPLATE</activity_title>
<activity_status>active</activity_status>
<activity_type>prep_2columns_2qa</activity_type>
<activity_type>edit_2columns_2qa</activity_type>
<activity_icon>pix/icons8-quiz-100_white.png</activity_icon>
<activity_lead_in>Use this assessment sheet for feedback of behavioural questions</activity_lead_in>
<instructions><![CDATA[
Behavioural question:
<em>How do you feel when you have to take a decision on the spur of the moment?</em>
]]></instructions>
<!--<instructions_demo></instructions_demo>-->
<activity_options>stopwatch</activity_options>
<qa>
<qs><![CDATA[
<meter value="5" min="0" low="4" max="10"></meter> <strong>Methodology</strong>
<div contenteditable="true" style="background-color: #DAF7A6; width: 80%; padding-left: 0.5em; font-size: 110%;"><!--[ ] shows a variety of experiences (~ 12-20 support stories)-->
[ ] paraphrases question to confirm understanding
[ ] elicits expected skills to be validated by initial behavioural question (by 'thinking aloud')
[ ] addresses question with relevant story
[ ] shows awareness of and/or experience in adjacent core skills
[ ] does not follow a chronological narrative
[ ] follows a clear &amp; logical narrative progression (STAR, CARL, BLUF, Minto/McKinsey Pyramid, SWOT...)
[ ] uses metrics effectively
[ ] engages in natural conversation (no regurgitation, attentive to follow-up questions)
</div>

<meter value="5" min="0" low="4" max="10"></meter> <strong>Use of STAR approach</strong>
<div contenteditable="true" style="background-color: #DAF7A6; width: 80%; padding-left: 0.5em; font-size: 110%;"> 
[ ] succinct situation (and NOT a chronological description)
[ ] single-sentence task (focusing on 'I' rather than 'we')
[ ] numerous actions (incl. cross collaboration to suggest size) <!-- actions > context -->
[ ] results (incl. for a variety of stakeholders to show impact scale) AND lessons learnt
</div>

<meter value="5" min="0" low="4" max="10"></meter> <strong>Target area(s) of interest</strong>
<div contenteditable="true" style="background-color: #DAF7A6; width: 80%; padding-left: 0.5em; font-size: 110%;"> 
[ ] identifies skills (areas of interest) to be evidenced in the support story
[ ] greatest &amp; weakest points of your career
[ ] upstream &amp; downstream feedback
[ ] cross functional collaboration
[ ] conflict resolution
[ ] leadership
[ ] mentoring
</div>

<meter value="5" min="0" low="4" max="10"></meter> <strong>Leadership tell-tale signs</strong>
<div contenteditable="true" style="background-color: #DAF7A6; width: 80%; padding-left: 0.5em; font-size: 110%;"> 
[ ] acts as team lead
[ ] empowers team members
[ ] can initiate &amp; take decisions without hierarchical support
[ ] has a vision and is not just a manager
</div>

<!--
<meter value="5" min="0" low="4" max="10"></meter> <strong></strong>
<div contenteditable="true" style="background-color: #DAF7A6; width: 80%; padding-left: 0.5em; font-size: 110%;"> 
[ ]
</div>

<meter value="5" min="0" low="4" max="10"></meter> <strong>Key concepts</strong>
    [ ] legacy leadership
    [ ] strategic delegation
    [ ] ethical leadership
    [ ] proactive leadership
    [ ] decisive leadership
    [ ] inspirational leadership
    [ ] transformational leadership
    [ ] visionary leadership
    [ ] team-centric leadership
    [ ] communication leadership
    [ ] influential leadership
    [ ] principled leadership
stretch project
resilience engineering 
agile mindset 
Pareto principle
sense of belonging
Herzberg 2-factor theory
hygiene factor
gender role
low-hanging fruit
to rest on one's laurels 
self-awareness
resilience 
value creation 
work ethic
stakeholder alignment 
ownership mentality 
critical thinking 
evidence-based decision-making 
career trajectory 
growth mindset 
lessons learned 
constructive feedback 
recognition culture 
team synergy 
inspirational leadership
peer accountability 
cognitive bias
fresh perspective
emotional intelligence 
feedback loop 
stakeholder alignment
cross-functional teamwork
conflict resolution 
professional boundaries 
risk mitigation 
storytelling in business 
persuasive communication 
win-win outcome 
de-escalation techniques
coping strategies 
time management 
impact assessment 
empowerment 
decision-making under pressure 
change management 
knowledge transfer 
psychological safety 
succession planning 

(finish adding buzzwords)
-->
]]></qs>
<ans></ans>
<hint></hint>
</qa>
<qa>
<qs><![CDATA[<strong>Additional comments</strong>
<div contenteditable="true" style="background-color: #DAF7A6; width: 80%; padding-left: 0.5em; font-size: 110%;">S 00:00-03:00+ 
too long intro

A
showed the light at the end of the tunnel for exhausted team members

→ show how supported team spirit
</div>
]]></qs>
<ans><![CDATA[
]]></ans>
<hint></hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>117</mdlid>
<activity_id>1</activity_id>
<activity_title>Mock interview - Feedback</activity_title>
<activity_title>Mock interview (general format) - Feedback TEMPLATE</activity_title>
<activity_status>active</activity_status>
<activity_type>prep_2columns_2qa</activity_type>
<activity_type>edit_2columns_2qa</activity_type>
<activity_icon>pix/icons8-quiz-100_white.png</activity_icon>
<activity_lead_in>Use this assessment sheet for feedback of behavioural questions</activity_lead_in>
<instructions><![CDATA[
Behavioural question:
<em>What is your strategy for growing engineers within your team to support long-term retention and leadership succession?</em>
]]></instructions>
<!--<instructions_demo></instructions_demo>-->
<activity_options>stopwatch</activity_options>
<qa>
<qs><![CDATA[
<meter value="5" min="0" low="4" max="10"></meter> <strong>Methodology</strong>
<div contenteditable="true" style="background-color: #DAF7A6; width: 80%; padding-left: 0.5em; font-size: 110%;"><!--[ ] shows a variety of experiences (~ 12-20 support stories)-->
[ ] paraphrases question to confirm understanding
[ ] elicits expected skills to be validated by initial behavioural question (by 'thinking aloud')
[ ] addresses question with relevant story
[ ] shows awareness of and/or experience in adjacent core skills
[ ] does not follow a chronological narrative
[ ] follows a clear &amp; logical narrative progression (STAR, CARL, BLUF, Minto/McKinsey Pyramid, SWOT...)
[ ] uses metrics effectively
[ ] engages in natural conversation (no regurgitation, attentive to follow-up questions)
</div>

<meter value="5" min="0" low="4" max="10"></meter> <strong>Use of STAR approach</strong>
<div contenteditable="true" style="background-color: #DAF7A6; width: 80%; padding-left: 0.5em; font-size: 110%;"> 
[ ] succinct situation (and NOT a chronological description)
[ ] single-sentence task (focusing on 'I' rather than 'we')
[ ] numerous actions (incl. cross collaboration to suggest size) <!-- actions > context -->
[ ] results (incl. for a variety of stakeholders to show impact scale) AND lessons learnt
</div>

<meter value="5" min="0" low="4" max="10"></meter> <strong>Target area(s) of interest</strong>
<div contenteditable="true" style="background-color: #DAF7A6; width: 80%; padding-left: 0.5em; font-size: 110%;"> 
[ ] identifies skills (areas of interest) to be evidenced in the support story
[ ] greatest &amp; weakest points of your career
[ ] upstream &amp; downstream feedback
[ ] cross functional collaboration
[ ] conflict resolution
[ ] leadership
[ ] mentoring
</div>

<meter value="5" min="0" low="4" max="10"></meter> <strong>Leadership tell-tale signs</strong>
<div contenteditable="true" style="background-color: #DAF7A6; width: 80%; padding-left: 0.5em; font-size: 110%;"> 
[ ] acts as team lead
[ ] empowers team members
[ ] can initiate &amp; take decisions without hierarchical support
[ ] has a vision and is not just a manager
</div>

<!--
<meter value="5" min="0" low="4" max="10"></meter> <strong></strong>
<div contenteditable="true" style="background-color: #DAF7A6; width: 80%; padding-left: 0.5em; font-size: 110%;"> 
[ ]
</div>

<meter value="5" min="0" low="4" max="10"></meter> <strong>Key concepts</strong>
    [ ] legacy leadership
    [ ] strategic delegation
    [ ] ethical leadership
    [ ] proactive leadership
    [ ] decisive leadership
    [ ] inspirational leadership
    [ ] transformational leadership
    [ ] visionary leadership
    [ ] team-centric leadership
    [ ] communication leadership
    [ ] influential leadership
    [ ] principled leadership
stretch project
resilience engineering 
agile mindset 
Pareto principle
sense of belonging
Herzberg 2-factor theory
hygiene factor
gender role
low-hanging fruit
to rest on one's laurels 
self-awareness
resilience 
value creation 
work ethic
stakeholder alignment 
ownership mentality 
critical thinking 
evidence-based decision-making 
career trajectory 
growth mindset 
lessons learned 
constructive feedback 
recognition culture 
team synergy 
inspirational leadership
peer accountability 
cognitive bias
fresh perspective
emotional intelligence 
feedback loop 
stakeholder alignment
cross-functional teamwork
conflict resolution 
professional boundaries 
risk mitigation 
storytelling in business 
persuasive communication 
win-win outcome 
de-escalation techniques
coping strategies 
time management 
impact assessment 
empowerment 
decision-making under pressure 
change management 
knowledge transfer 
psychological safety 
succession planning 

(finish adding buzzwords)
-->
]]></qs>
<ans></ans>
<hint></hint>
</qa>
<qa>
<qs><![CDATA[<strong>Additional comments</strong>
<div contenteditable="true" style="background-color: #DAF7A6; width: 80%; padding-left: 0.5em; font-size: 110%;"> 


</div>
]]></qs>
<ans><![CDATA[
]]></ans>
<hint></hint>
</qa>
</clog_activity>

</clog_support_material>

<clog_support_material>
<clog_book_title>JH</clog_book_title>
<clog_book_level>B2 - C1</clog_book_level>
<clog_book_unit>Vocab review</clog_book_unit>

<clog_activity>
<mdlid>116</mdlid>
<activity_id>1</activity_id>
<activity_icon>pix/icons8-dictionary-100_white.png</activity_icon>
<activity_title>Management techniques and buzzwords</activity_title>
<functional_language></functional_language>
<session_date></session_date>
<hw_anchor></hw_anchor> 
<activity_status>active</activity_status>
<activity_status>wip</activity_status>
<activity_type>xml_multi_dd_row</activity_type>
<activity_lead_in>What buzzwords, key expressions and trendy principles will make a recruiter happy?</activity_lead_in>
<instructions><![CDATA[
When answering behavioural questions with supporting stories, it is sometimes a good idea to name things to show the recruiter you are aware of such concepts, and strive to grow as a professional.
→ match the expressions with the definitions
→ describe a real-life or fictional situation with each expression 
]]></instructions>
<!--<instructions_demo><![CDATA[
]]></instructions_demo>  -->
<!--<instructions02><![CDATA[
]]></instructions02> -->
<column_background_color></column_background_color>
<column_font_color></column_font_color>
<column_font_size_percentage></column_font_size_percentage>
<column_width_percentage>22</column_width_percentage>
<column_height_em>8</column_height_em>
<column_float>left</column_float>
<targets><![CDATA[
stretch project
resilience engineering 
agile mindset 
Pareto principle
]]></targets>
<js_droppables>
1
2
3
4
</js_droppables>
<activity_contents><![CDATA[
challenging assignment that pushes an employee beyond their current capabilities, supporting growth and confidence in new domains
proactive design of systems and organisations that can absorb, adapt to and recover from unexpected disruptions
thought process that involves understanding, collaborating, learning, and staying flexible to achieve high-performing results. This way of thinking helps teams adapt to change, rather than struggle around it
rule which states that for many outcomes, roughly 80% of consequences come from 20% of causes. In other words, a small percentage of causes have an outsized effect
]]></activity_contents>
<key><![CDATA[
stretch project = challenging assignment that pushes an employee beyond their current capabilities, supporting growth and confidence in new domains
resilience engineering = proactive design of systems and organisations that can absorb, adapt to and recover from unexpected disruptions  
agile mindset = thought process that involves understanding, collaborating, learning, and staying flexible to achieve high-performing results. This way of thinking helps teams adapt to change, rather than struggle around it 
Pareto principle = rule which states that for many outcomes, roughly 80% of consequences come from 20% of causes. In other words, a small percentage of causes have an outsized effect
]]></key>
</clog_activity>

<clog_activity>
<mdlid>115</mdlid>
<activity_id>2</activity_id>
<activity_icon>pix/icons8-dictionary-100_white.png</activity_icon>
<activity_title>Motivational techniques and buzzwords</activity_title>
<functional_language></functional_language>
<session_date></session_date>
<hw_anchor></hw_anchor> 
<activity_status>active</activity_status>
<activity_status>wip</activity_status>
<activity_type>xml_multi_dd_row</activity_type>
<activity_lead_in>What buzzwords, key expressions and trendy principles will make a recruiter happy?</activity_lead_in>
<instructions><![CDATA[
When applying for a managing position you may want to give examples of a great variety of motivation techniques to prove your expertise.
→ match the expressions with the definitions
→ describe a real-life or fictional situation with each expression 
]]></instructions>
<!--<instructions_demo><![CDATA[
]]></instructions_demo>  -->
<!--<instructions02><![CDATA[
]]></instructions02> -->
<column_background_color></column_background_color>
<column_font_color></column_font_color>
<column_font_size_percentage></column_font_size_percentage>
<column_width_percentage>14</column_width_percentage>
<column_height_em>10</column_height_em>
<column_float>left</column_float>
<targets><![CDATA[
sense of belonging
Herzberg 2-factor theory
hygiene factor
gender role
low-hanging fruit
to rest on one's laurels 
]]></targets>
<js_droppables>
1
2
3
4
5
6
</js_droppables>
<activity_contents><![CDATA[
feeling of being happy or comfortable as part of a particular group and having a good relationship with the other members of the group
motivators will fail if hygiene factors are not satisfactory
feature of a job that will make a worker unhappy if it is not provided, for example fair pay or comfortable working conditions: Hygiene factors are those which are necessary for people to work, not those that actually motivate people to work harder
overt expression of attitudes that indicate to others the degree of your maleness or femaleness
most easily achieved of a set of tasks, measures, goals, etc
to be satisfied with the success you have already won; stop trying to win new honours
]]></activity_contents>
<key><![CDATA[
sense of belonging = feeling of being happy or comfortable as part of a particular group and having a good relationship with the other members of the group
Herzberg 2-factor theory = motivators will fail if hygiene factors are not satisfactory
hygiene factor = feature of a job that will make a worker unhappy if it is not provided, for example fair pay or comfortable working conditions: Hygiene factors are those which are necessary for people to work, not those that actually motivate people to work harder
gender role = overt expression of attitudes that indicate to others the degree of your maleness or femaleness
low-hanging fruit = most easily achieved of a set of tasks, measures, goals, etc
to rest on one's laurels = to be satisfied with the success you have already won; stop trying to win new honours
]]></key>
</clog_activity>

<clog_activity>
<mdlid>114</mdlid>
<activity_id>3</activity_id>
<activity_icon>pix/icons8-dictionary-100_white.png</activity_icon>
<activity_title>Project ownership</activity_title>
<functional_language></functional_language>
<session_date></session_date>
<hw_anchor></hw_anchor> 
<activity_status>active</activity_status>
<activity_status>wip</activity_status>
<activity_type>xml_multi_dd_row</activity_type>
<activity_lead_in>What stages do you need to ensure project ownership and motivate team members?</activity_lead_in>
<instructions><![CDATA[
→ match the definitions with the stages
→ give an example drawn from your professional experience
]]></instructions>
<!--<instructions_demo><![CDATA[
]]></instructions_demo>  -->
<!--<instructions02><![CDATA[
]]></instructions02> -->
<column_background_color></column_background_color>
<column_font_color></column_font_color>
<column_font_size_percentage></column_font_size_percentage>
<column_width_percentage>22</column_width_percentage>
<column_height_em>4</column_height_em>
<column_float>left</column_float>
<targets><![CDATA[
choosing a team
choosing team members
setting goals
progress reviews
empowerment
resources
feedback
individualised feedback
]]></targets>
<js_droppables>
1
2
3
4
5
6
7
8
</js_droppables>
<activity_contents><![CDATA[
mapped team competencies for targeted delegation  
structured roles based on growth and expertise  
set clear objectives and success metrics  
maintained alignment through agile progress reviews  
empowered leads to solve challenges independently  
provided resources and authority for ownership  
acknowledged contributions in final delivery  
conducted retrospective for skill development feedback  
]]></activity_contents>
<key><![CDATA[
mapped team competencies for targeted delegation  
structured roles based on growth and expertise  
set clear objectives and success metrics  
maintained alignment through agile progress reviews  
empowered leads to solve challenges independently  
provided resources and authority for ownership  
acknowledged contributions in final delivery  
conducted retrospective for skill development feedback  
]]></key>
</clog_activity>

<clog_activity>
<mdlid>113</mdlid>
<activity_id>4</activity_id>
<activity_icon>pix/icons8-dictionary-100_white.png</activity_icon>
<activity_title>Management vs leadership key expressions</activity_title>
<functional_language></functional_language>
<session_date></session_date>
<hw_anchor></hw_anchor> 
<activity_status>active</activity_status>
<activity_status>wip</activity_status>
<activity_type>xml_multi_dd_row</activity_type>
<activity_lead_in>How confident are you about the differences between a manager and a leader? Will you be able to voice your insights to satisfy a recruiter's expectations?</activity_lead_in>
<instructions><![CDATA[
When answering behavioural questions with supporting stories, it is sometimes a good idea to name things to show the recruiter you are aware of such concepts, and strive to grow as a professional.
→ match the expressions with the definitions
→ describe a real-life or fictional situation with each expression 
]]></instructions>
<!--<instructions_demo><![CDATA[
]]></instructions_demo>  -->
<!--<instructions02><![CDATA[
]]></instructions02> -->
<column_background_color></column_background_color>
<column_font_color></column_font_color>
<column_font_size_percentage></column_font_size_percentage>
<column_width_percentage>17</column_width_percentage>
<column_height_em>10</column_height_em>
<column_float>left</column_float>
<targets><![CDATA[
team norm  
roadmap planning
technical direction
top-down
]]></targets>
<js_droppables>
1
2
3
4
</js_droppables>
<activity_contents><![CDATA[
agreed-upon standard or behaviour pattern that guides how members interact and make decisions collectively  
process of forecasting and prioritising future work so that teams can deliver value efficiently while staying adaptable
long-term vision and structure of how systems and technologies should evolve to meet both business and user needs
approach where an executive decision maker or other top person makes the decisions of how something should be done, from their level to lower levels in the hierarchy
]]></activity_contents>
<key><![CDATA[
team norm = agreed-upon standard or behaviour pattern that guides how members interact and make decisions collectively  
roadmap planning = process of forecasting and prioritising future work so that teams can deliver value efficiently while staying adaptable
technical direction = long-term vision and structure of how systems and technologies should evolve to meet both business and user needs
top-down = approach where an executive decision maker or other top person makes the decisions of how something should be done, from their level to lower levels in the hierarchy
]]></key>
</clog_activity>

<clog_activity>
<mdlid>112</mdlid>
<activity_id>5</activity_id>
<activity_icon>pix/icons8-dictionary-100_white.png</activity_icon>
<activity_title>Kinds of leadership strategies (1/2)</activity_title>
<functional_language></functional_language>
<session_date></session_date>
<hw_anchor></hw_anchor> 
<activity_status>active</activity_status>
<activity_status>wip</activity_status>
<activity_type>xml_multi_dd_row</activity_type>
<activity_lead_in>What strategies should a leader demonstrate experience in?</activity_lead_in>
<instructions><![CDATA[
When applying for a managing position you may want to give examples of a great variety of strategies to prove your expertise.
→ match the expressions with the definitions
→ describe a real-life or fictional situation with each expression 
]]></instructions>
<!--<instructions_demo><![CDATA[
]]></instructions_demo>  -->
<!--<instructions02><![CDATA[
]]></instructions02> -->
<column_background_color></column_background_color>
<column_font_color></column_font_color>
<column_font_size_percentage></column_font_size_percentage>
<column_width_percentage>14</column_width_percentage>
<column_height_em>14</column_height_em>
<column_float>left</column_float>
<targets><![CDATA[
legacy leadership
strategic delegation
ethical leadership
proactive leadership
decisive leadership
inspirational leadership
]]></targets>
<js_droppables>
1
2
3
4
5
6
</js_droppables>
<activity_contents><![CDATA[
mindset and approach of leading with the intention of creating long-term value and positive change that lasts beyond one's tenure. Focuses on empowerment, sustainable growth, and cultural influence within organizations. Legacy leaders build systems and shape people to continue evolving and succeeding independently
deliberate assignment of responsibilities based on team members’ strengths, development needs, and organizational priorities. Increases efficiency, builds trust, enhances team capabilities, and allows leaders to focus on higher-level planning while empowering others to grow
leading with integrity, fairness, and moral clarity, especially during challenging decisions. It emphasizes transparency, accountability, and doing what is right—even when uncomfortable. Ethical leaders prioritize values over convenience and inspire trust through consistent ethical actions
anticipating needs, initiating change, and acting in advance to address potential obstacles. It reflects a leader's drive to improve performance, foster innovation, and take responsibility without waiting for directives. This leadership style inspires confidence, energizes teams, and ensures continuous progress in uncertain environments
ability to make clear, timely, and confident decisions, especially under pressure. It requires sharp analytical skills, emotional regulation, and trust in one’s judgement. Effective decisive leaders minimize risk, adapt swiftly, and provide clarity to teams when every second counts
ability to energize, uplift, and guide individuals toward a shared vision or goal. Through empathy, authenticity, and communication, these leaders foster deep engagement and emotional commitment. They lead by example and cultivate purpose-driven environments where motivation is intrinsic and sustained
]]></activity_contents>
<key><![CDATA[
legacy leadership = mindset and approach of leading with the intention of creating long-term value and positive change that lasts beyond one's tenure. Focuses on empowerment, sustainable growth, and cultural influence within organizations. Legacy leaders build systems and shape people to continue evolving and succeeding independently
strategic delegation = deliberate assignment of responsibilities based on team members’ strengths, development needs, and organizational priorities. Increases efficiency, builds trust, enhances team capabilities, and allows leaders to focus on higher-level planning while empowering others to grow
ethical leadership = leading with integrity, fairness, and moral clarity, especially during challenging decisions. It emphasizes transparency, accountability, and doing what is right—even when uncomfortable. Ethical leaders prioritize values over convenience and inspire trust through consistent ethical actions
proactive leadership = involves anticipating needs, initiating change, and acting in advance to address potential obstacles. It reflects a leader's drive to improve performance, foster innovation, and take responsibility without waiting for directives. This leadership style inspires confidence, energizes teams, and ensures continuous progress in uncertain environments
decisive leadership = ability to make clear, timely, and confident decisions, especially under pressure. It requires sharp analytical skills, emotional regulation, and trust in one’s judgement. Effective decisive leaders minimize risk, adapt swiftly, and provide clarity to teams when every second counts
]]></key>
</clog_activity>

<clog_activity>
<mdlid>111</mdlid>
<activity_id>6</activity_id>
<activity_icon>pix/icons8-dictionary-100_white.png</activity_icon>
<activity_title>Kinds of leadership strategies (2/2)</activity_title>
<functional_language></functional_language>
<session_date></session_date>
<hw_anchor></hw_anchor> 
<activity_status>active</activity_status>
<activity_status>wip</activity_status>
<activity_type>xml_multi_dd_row</activity_type>
<activity_lead_in>What strategies should a leader demonstrate experience in?</activity_lead_in>
<instructions><![CDATA[
When applying for a managing position you may want to give examples of a great variety of strategies to prove your expertise.
→ match the expressions with the definitions
→ describe a real-life or fictional situation with each expression 
]]></instructions>
<!--<instructions_demo><![CDATA[
]]></instructions_demo>  -->
<!--<instructions02><![CDATA[
]]></instructions02> -->
<column_background_color></column_background_color>
<column_font_color></column_font_color>
<column_font_size_percentage></column_font_size_percentage>
<column_width_percentage>14</column_width_percentage>
<column_height_em>14</column_height_em>
<column_float>left</column_float>
<targets><![CDATA[
transformational leadership
visionary leadership
team-centric leadership
communication leadership
influential leadership
principled leadership
]]></targets>
<js_droppables>
1
2
3
4
5
6
</js_droppables>
<activity_contents><![CDATA[
driving significant change by inspiring and developing people toward a common vision. These leaders elevate team performance, challenge the status quo, and create environments where innovation and personal growth thrive. They build trust and commitment through bold action and inclusive leadership
crafting and communicating a compelling future direction that inspires progress and strategic innovation. These leaders look beyond short-term goals, aligning teams and resources to long-range ambitions. Their clarity, foresight, and resilience help organizations anticipate change and create meaningful impact
emphasizes collective success, mutual respect, and collaborative problem-solving. These leaders cultivate a strong sense of belonging and align individual efforts with group objectives. They build high-performing teams by prioritizing trust, transparency, and emotional connection in everyday interactions
ability to influence, motivate, and guide others through clear, persuasive, and purposeful communication. These leaders adapt their message to various audiences, use storytelling effectively, and deliver with authenticity. They bridge gaps between vision and execution through compelling presentations and dialogue
art of gaining support and alignment through trust, logic, and emotional intelligence. These leaders persuade through clarity, confidence, and collaboration rather than authority. Influence is built on relationships, active listening, and the ability to connect personal motivations to broader goals
making decisions aligned with core values, even when unpopular. It emphasizes integrity, fairness, and accountability. These leaders prioritize the greater good over convenience, handle resistance with empathy, and remain transparent to maintain trust in ethically complex situations
]]></activity_contents>
<key><![CDATA[
part 1/2
legacy leadership = mindset and approach of leading with the intention of creating long-term value and positive change that lasts beyond one's tenure. Focuses on empowerment, sustainable growth, and cultural influence within organizations. Legacy leaders build systems and shape people to continue evolving and succeeding independently
strategic delegation = deliberate assignment of responsibilities based on team members’ strengths, development needs, and organizational priorities. Increases efficiency, builds trust, enhances team capabilities, and allows leaders to focus on higher-level planning while empowering others to grow
ethical leadership = leading with integrity, fairness, and moral clarity, especially during challenging decisions. It emphasizes transparency, accountability, and doing what is right—even when uncomfortable. Ethical leaders prioritize values over convenience and inspire trust through consistent ethical actions
proactive leadership = involves anticipating needs, initiating change, and acting in advance to address potential obstacles. It reflects a leader's drive to improve performance, foster innovation, and take responsibility without waiting for directives. This leadership style inspires confidence, energizes teams, and ensures continuous progress in uncertain environments
decisive leadership = ability to make clear, timely, and confident decisions, especially under pressure. It requires sharp analytical skills, emotional regulation, and trust in one’s judgement. Effective decisive leaders minimize risk, adapt swiftly, and provide clarity to teams when every second counts

part 2/2
transformational leadership = driving significant change by inspiring and developing people toward a common vision. These leaders elevate team performance, challenge the status quo, and create environments where innovation and personal growth thrive. They build trust and commitment through bold action and inclusive leadership
visionary leadership = crafting and communicating a compelling future direction that inspires progress and strategic innovation. These leaders look beyond short-term goals, aligning teams and resources to long-range ambitions. Their clarity, foresight, and resilience help organizations anticipate change and create meaningful impact
team-centric leadership = emphasizes collective success, mutual respect, and collaborative problem-solving. These leaders cultivate a strong sense of belonging and align individual efforts with group objectives. They build high-performing teams by prioritizing trust, transparency, and emotional connection in everyday interactions
communication leadership = ability to influence, motivate, and guide others through clear, persuasive, and purposeful communication. These leaders adapt their message to various audiences, use storytelling effectively, and deliver with authenticity. They bridge gaps between vision and execution through compelling presentations and dialogue
influential leadership = art of gaining support and alignment through trust, logic, and emotional intelligence. These leaders persuade through clarity, confidence, and collaboration rather than authority. Influence is built on relationships, active listening, and the ability to connect personal motivations to broader goals
principled leadership = making decisions aligned with core values, even when unpopular. It emphasizes integrity, fairness, and accountability. These leaders prioritize the greater good over convenience, handle resistance with empathy, and remain transparent to maintain trust in ethically complex situations
]]></key>
</clog_activity>

<clog_activity>
<mdlid>110</mdlid>
<activity_id>7</activity_id>
<activity_id>1</activity_id>
<activity_icon>pix/icons8-dictionary-100_white.png</activity_icon>
<activity_title>Buzzwords (1/4)</activity_title>
<functional_language></functional_language>
<session_date></session_date>
<hw_anchor></hw_anchor> 
<activity_status>active</activity_status>
<activity_status>wip</activity_status>
<activity_type>xml_multi_dd_row</activity_type>
<activity_lead_in>What buzzwords, key expressions and trendy principles will make a recruiter happy?</activity_lead_in>
<instructions><![CDATA[
When answering behavioural questions with supporting stories, it is sometimes a good idea to name things to show the recruiter you are aware of such concepts, and strive to grow as a professional.
→ match the expressions with the definitions
→ describe a real-life or fictional situation with each expression 
]]></instructions>
<!--<instructions_demo><![CDATA[
]]></instructions_demo>  -->
<!--<instructions02><![CDATA[
]]></instructions02> -->
<column_background_color></column_background_color>
<column_font_color></column_font_color>
<column_font_size_percentage></column_font_size_percentage>
<column_width_percentage>17</column_width_percentage>
<column_height_em>10</column_height_em>
<column_float>left</column_float>
<targets><![CDATA[
self-awareness
resilience 
value creation 
work ethic
stakeholder alignment 
ownership mentality 
critical thinking 
evidence-based decision-making 
career trajectory 
growth mindset 
]]></targets>
<js_droppables>
1
2
3
4
5
6
7
8
9
10
</js_droppables>
<activity_contents><![CDATA[
conscious understanding of one’s strengths, weaknesses, values, and impact on others. Involves ability to reflect on one’s actions and their outcomes, leading to growth and improvement. In a business context, high self-awareness allows professionals to regulate behaviours, align with team dynamics, and adapt goals in response to feedback or unforeseen realities. Leaders with strong self-awareness tend to build trust and foster collaborative environments
capacity to recover quickly from difficulties, adapt to change, and maintain performance under pressure
delivering measurable benefits, improvements, or efficiencies that positively impact an organisation
achieving agreement and shared vision among individuals or groups with vested interests in a project or decision
set of values centred on the importance of hard work, responsibility, and reliability
taking full responsibility for outcomes, whether or not tasks are part of one’s formal duties
analysing facts objectively to make sound judgements or decisions
making choices supported by factual data and analysis rather than assumptions
progression of a person’s professional life over time
belief that abilities and intelligence can be developed through dedication and learning
]]></activity_contents>
<key><![CDATA[
self-awareness = understanding one's own strengths, weaknesses, and behaviours, and how they impact performance and relationships
resilience = the capacity to recover quickly from difficulties, adapt to change, and maintain performance under pressure

**Biggest achievement**
milestone = a significant event or accomplishment marking progress in a career or project
value creation = delivering measurable benefits, improvements, or efficiencies that positively impact an organisation
stakeholder alignment = achieving agreement and shared vision among individuals or groups with vested interests in a project or decision

**Professional diligence (beyond the call of duty)**
work ethic = a set of values centred on the importance of hard work, responsibility, and reliability
ownership mentality = taking full responsibility for outcomes, whether or not tasks are part of one’s formal duties

**Fact-finding & problem-solving challenge**
root cause analysis = identifying the fundamental reason a problem occurs to prevent recurrence
critical thinking = analysing facts objectively to make sound judgements or decisions
evidence-based decision-making = making choices supported by factual data and analysis rather than assumptions

**Ambitions & failures**
career trajectory = the progression of a person’s professional life over time
growth mindset = the belief that abilities and intelligence can be developed through dedication and learning
]]></key>
</clog_activity>

<clog_activity>
<mdlid>109</mdlid>
<activity_id>8</activity_id>
<activity_id>2</activity_id>
<activity_icon>pix/icons8-dictionary-100_white.png</activity_icon>
<activity_title>Buzzwords (2/4)</activity_title>
<functional_language></functional_language>
<session_date></session_date>
<hw_anchor></hw_anchor> 
<activity_status>active</activity_status>
<activity_status>wip</activity_status>
<activity_type>xml_multi_dd_row</activity_type>
<activity_lead_in>What buzzwords, key expressions and trendy principles will make a recruiter happy?</activity_lead_in>
<instructions><![CDATA[
When answering behavioural questions with supporting stories, it is sometimes a good idea to name things to show the recruiter you are aware of such concepts, and strive to grow as a professional.
→ match the expressions with the definitions
→ describe a real-life or fictional situation with each expression 
]]></instructions>
<!--<instructions_demo><![CDATA[
]]></instructions_demo>  -->
<!--<instructions02><![CDATA[
]]></instructions02> -->
<column_background_color></column_background_color>
<column_font_color></column_font_color>
<column_font_size_percentage></column_font_size_percentage>
<column_width_percentage>17</column_width_percentage>
<column_height_em>10</column_height_em>
<column_float>left</column_float>
<targets><![CDATA[
lessons learned 
constructive feedback 
recognition culture 
team synergy 
inspirational leadership
peer accountability 
cognitive bias
fresh perspective
emotional intelligence 
feedback loop 
]]></targets>
<js_droppables>
1
2
3
4
5
6
7
8
9
10
</js_droppables>
<activity_contents><![CDATA[
insights gained from past mistakes or failures that inform better future decisions
specific, actionable advice aimed at improving performance or behaviour
environment where contributions and achievements are regularly acknowledged and valued
combined effort of a group producing results greater than the sum of individual contributions
influencing others positively through vision, enthusiasm, and example
shared responsibility among colleagues to maintain standards and meet commitments
systematic pattern of deviation from rational judgement that can lead to overlooking solutions
alternative viewpoint that brings new ideas or approaches to a problem
ability to recognise, understand, and manage one’s own emotions and the emotions of others
process where output or results are evaluated to make improvements in future actions
]]></activity_contents>
<key><![CDATA[
**Ambitions & failures**
lessons learned = insights gained from past mistakes or failures that inform better future decisions

**Upstream & downstream feedback**
constructive feedback = specific, actionable advice aimed at improving performance or behaviour
recognition culture = an environment where contributions and achievements are regularly acknowledged and valued
self-reflection = the process of evaluating one’s own actions and decisions to identify strengths and areas for improvement

**Motivating others**
team synergy = the combined effort of a group producing results greater than the sum of individual contributions
inspirational leadership = influencing others positively through vision, enthusiasm, and example
peer accountability = shared responsibility among colleagues to maintain standards and meet commitments

**Missing an obvious solution**
cognitive bias = a systematic pattern of deviation from rational judgement that can lead to overlooking solutions
fresh perspective = an alternative viewpoint that brings new ideas or approaches to a problem

**Dealing with negative feedback**
emotional intelligence = the ability to recognise, understand, and manage one’s own emotions and the emotions of others
feedback loop = a process where output or results are evaluated to make improvements in future actions
]]></key>
</clog_activity>

<clog_activity>
<mdlid>108</mdlid>
<activity_id>9</activity_id>
<activity_id>3</activity_id>
<activity_icon>pix/icons8-dictionary-100_white.png</activity_icon>
<activity_title>Buzzwords (3/4)</activity_title>
<functional_language></functional_language>
<session_date></session_date>
<hw_anchor></hw_anchor> 
<activity_status>active</activity_status>
<activity_status>wip</activity_status>
<activity_type>xml_multi_dd_row</activity_type>
<activity_lead_in>What buzzwords, key expressions and trendy principles will make a recruiter happy?</activity_lead_in>
<instructions><![CDATA[
When answering behavioural questions with supporting stories, it is sometimes a good idea to name things to show the recruiter you are aware of such concepts, and strive to grow as a professional.
→ match the expressions with the definitions
→ describe a real-life or fictional situation with each expression 
]]></instructions>
<!--<instructions_demo><![CDATA[
]]></instructions_demo>  -->
<!--<instructions02><![CDATA[
]]></instructions02> -->
<column_background_color></column_background_color>
<column_font_color></column_font_color>
<column_font_size_percentage></column_font_size_percentage>
<column_width_percentage>17</column_width_percentage>
<column_height_em>10</column_height_em>
<column_float>left</column_float>
<targets><![CDATA[
stakeholder alignment
cross-functional teamwork
conflict resolution 
professional boundaries 
risk mitigation 
storytelling in business 
persuasive communication 
win-win outcome 
de-escalation techniques
coping strategies 
]]></targets>
<js_droppables>
1
2
3
4
5
6
7
8
9
10
</js_droppables>
<activity_contents><![CDATA[
process of getting different parties with a shared interest to agree on priorities, expectations, and timelines
collaboration between employees from different departments to achieve shared objectives
strategies used to address and manage disagreements productively
limits set in workplace relationships to ensure mutual respect and efficiency
strategies taken to reduce the likelihood or impact of potential problems
use of narrative techniques to convey ideas and engage an audience
ability to convince others to support an idea or take action
resolution where all parties benefit or feel their needs are addressed
methods for reducing tension and preventing conflict from worsening
methods used to manage pressure, anxiety, or emotional strain
]]></activity_contents>
<key><![CDATA[
stakeholder alignment = process of getting different parties with a shared interest to agree on priorities, expectations, and timelines
cross-functional teamwork = collaboration between employees from different departments to achieve shared objectives
influence without authority = the ability to guide others’ decisions or actions without formal power

**Difficult relationships at work**
conflict resolution = strategies used to address and manage disagreements productively
professional boundaries = limits set in workplace relationships to ensure mutual respect and efficiency

**Developing preventive measures**
risk mitigation = strategies taken to reduce the likelihood or impact of potential problems

**Presentation skills**
storytelling in business = the use of narrative techniques to convey ideas and engage an audience
persuasive communication = the ability to convince others to support an idea or take action

---

**Conflict resolution**
win-win outcome = a resolution where all parties benefit or feel their needs are addressed
negotiation skills = techniques used to reach mutually acceptable agreements between parties
de-escalation techniques = methods for reducing tension and preventing conflict from worsening

**Stressful situations**
coping strategies = methods used to manage pressure, anxiety, or emotional strain
]]></key>
</clog_activity>

<clog_activity>
<mdlid>107</mdlid>
<activity_id>10</activity_id>
<activity_id>4</activity_id>
<activity_icon>pix/icons8-dictionary-100_white.png</activity_icon>
<activity_title>Buzzwords (4/4)</activity_title>
<functional_language></functional_language>
<session_date></session_date>
<hw_anchor></hw_anchor> 
<activity_status>active</activity_status>
<activity_status>wip</activity_status>
<activity_type>xml_multi_dd_row</activity_type>
<activity_lead_in>What buzzwords, key expressions and trendy principles will make a recruiter happy?</activity_lead_in>
<instructions><![CDATA[
When answering behavioural questions with supporting stories, it is sometimes a good idea to name things to show the recruiter you are aware of such concepts, and strive to grow as a professional.
→ match the expressions with the definitions
→ describe a real-life or fictional situation with each expression 
]]></instructions>
<!--<instructions_demo><![CDATA[
]]></instructions_demo>  -->
<!--<instructions02><![CDATA[
]]></instructions02> -->
<column_background_color></column_background_color>
<column_font_color></column_font_color>
<column_font_size_percentage></column_font_size_percentage>
<column_width_percentage>17</column_width_percentage>
<column_height_em>10</column_height_em>
<column_float>left</column_float>
<targets><![CDATA[
time management 
impact assessment 
empowerment 
decision-making under pressure 
change management 
knowledge transfer 
psychological safety 
succession planning 
]]></targets>
<js_droppables>
1
2
3
4
5
6
7
8
</js_droppables>
<activity_contents><![CDATA[
organising and planning how to divide time between specific activities effectively
evaluating the potential consequences or benefits of a decision or action
encouraging workers to improve the way they do their own jobs, and/or give them the power or authority to do sth
ability to make effective choices quickly in challenging situations
guiding individuals and teams through organisational transitions smoothly
sharing skills, expertise, and experience to help others grow professionally
team climate where members feel safe to take risks and express themselves without fear of punishment
preparing individuals to assume key roles in the future to ensure continuity of leadership
]]></activity_contents>
<key><![CDATA[
**Prioritising tasks**
time management = organising and planning how to divide time between specific activities effectively
impact assessment = evaluating the potential consequences or benefits of a decision or action

---

**Leadership**
vision setting = defining and communicating a clear, inspiring direction for a team or organisation
delegation = assigning responsibility and authority for tasks while maintaining accountability
empowerment = encouraging workers to improve the way they do their own jobs, and/or give them the power or authority to do sth
decision-making under pressure = the ability to make effective choices quickly in challenging situations
change management = guiding individuals and teams through organisational transitions smoothly

---

**Mentoring**
knowledge transfer = sharing skills, expertise, and experience to help others grow professionally
psychological safety = a team climate where members feel safe to take risks and express themselves without fear of punishment
succession planning = preparing individuals to assume key roles in the future to ensure continuity of leadership
]]></key>
</clog_activity>

</clog_support_material>

<next_topics>
<activity_title>Assessing the qualities of a self-introduction</activity_title>
<activity_title>Choosing communication strategies</activity_title>
<activity_title>Vocabulary (buzzwords &amp; key concepts)</activity_title>
<activity_title>Understanding expectations from a job description</activity_title>
<activity_title>Writing a covering letter (to an imaginary or real position)</activity_title>
<activity_title>Comparing your profile with the ideal candidate</activity_title>
</next_topics>

<clog_activity>
<mdlid>106</mdlid>
<clog_deco><![CDATA[
I <strike>haven't had</strike> <strong>didn't obtain</strong> a PhD
We were all <strike>waited for</strike> <strong>waiting for | looking forward to</strong> the release
Even <strong>if | though</strong> ll team members were exhausted
]]></clog_deco>
<clog_pig>
</clog_pig>
</clog_activity>

</clog_session>



<clog_session>
<clog_session_number></clog_session_number>
<clog_session_date>20250821</clog_session_date>
<clog_session_date_cancelled></clog_session_date_cancelled>
<clog_session_date_rescheduled></clog_session_date_rescheduled>
<clog_session_time>09:00-10:00</clog_session_time>
<clog_session_ach>1</clog_session_ach>
<clog_session_credit></clog_session_credit>
<clog_session_credit_date></clog_session_credit_date>
<clog_session_rate>3000</clog_session_rate>
<clog_session_balance>-3000 + 6000 = 3000</clog_session_balance>
<clog_session_status>active</clog_session_status>
<clog_session_print></clog_session_print>
<clog_session_title>JH | Set of support stories | Mock interview questions (1)</clog_session_title>
<clog_session_title>JH | Set of support stories | Management techniques and buzzwords</clog_session_title>
<clog_session_comment>By the end of this session you will have studied </clog_session_comment>
<clog_session_hw><![CDATA[
<strong>Set of support stories</strong>
Look at the areas of interest you will likely cover during a behavioural questions interview.
→ review your support stories
→ label them or give them a meaningful title
→ decide which are most relevant to each topic

Mock interview questions - Zoom recordings
Have you ever delegated a project with success?
<a class="clog" target="about_blank" href="https://disk.yandex.ru/i/rE2V4qmVaWI2VA">https://disk.yandex.ru/i/rE2V4qmVaWI2VA</a>

How do you feel when you have to take a decision on the spur of the moment?
<a class="clog" target="about_blank" href="https://disk.yandex.ru/i/Cu-B9AnY-X8BEw">https://disk.yandex.ru/i/Cu-B9AnY-X8BEw</a>


<em>Greatest & weakest points of your career
biggest achievement
professional diligence (beyond the call of duty)
fact-finding & problem-solving challenge
ambitions & failures
3) security code optimisation
20) bug found before release signature
22) driver filter (in the military)
23) giving up doing a PhD

Upstream & downstream feedback
making a long-lasting impact or being appreciated
motivating others (as a team player pulling their weight)
missing an obvious solution
dealing with negative upstream and/or downstream feedback
When things go wrong, do you take time to evaluate your work?
6) 25 yo legacy redesign
7) mentoring new employees (and failed)
8) adding validation steps to fix pipeline in building process
14) re-energising team to solve pbs (related to 2000-bug story)
21) retro develop-t of oval scanner

Cross functional collaboration
feedback from previous boss & colleagues
difficult relationships at work
developing preventive measures
showing initiative and taking the lead
presentation skills to influence someone's opinion
managing cross-functional stakeholder relationships and partnerships
1) substituting for absent manager
10) volleyball
18) testing telemetering service
19) skada user name parsing errors
24) AI checklist

Conflict resolution
ways & means of dealing with conflict
argumentative pitch to overcome someone's resistance
stressful situation stretching your coping skills
dealing with a very upset customer or co-worker
conforming to a controversial policy
prioritising tasks
4) 2000 bugs in industrial cyber security 
5) argument with lead architect about database
17) sigma story

Leadership
building team spirit
delegating a project effectively
distinguishing leadership from management
taking a decision on the spur of the moment
making an unpopular decision
firing a friend
Where do you see yourself in 5 years?
contribution to shaping technical direction and setting team's roadmap
9) delegating a feature to an intern
11) telemetric initiative
13) finding a bug before a deadline
15) start-up vs big tech approach
16) windows event tracing
25) rephrased sigma w/ focus on technical direction
28) transparency & motivating senior employees 

Mentoring
mentoring junior team members
building a high-performing and psychologically safe team culture
strategy for growing engineers within your team to support long-term retention and leadership succession
12) improving on-boarding process
26) intern afraid of other team members
27) your manager as a role model
</em>

<img src="pix/zoom_meeting.png" width="35em" border="0" alt="zoom_meeting.png"> Zoom meeting details
Meeting ID: <strong>765 1187 4648</strong>
<strong>Passcode: pFGjq3</strong>  
<a class="clog" target="about_blank" href="https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1">https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1</a>
]]></clog_session_hw>

<clog_support_material>
<clog_book_title>Bottoms Up - JH</clog_book_title>
<clog_book_level>B2</clog_book_level>
<clog_book_unit>Preparing for professional mobility</clog_book_unit>

<clog_activity>
<mdlid>105</mdlid>
<activity_id>1</activity_id>
<activity_id>8</activity_id>
<activity_title>Set of support stories</activity_title>
<session_date></session_date>
<hw_anchor></hw_anchor>
<activity_status>active</activity_status>
<activity_type>prep_ol_qa</activity_type>
<activity_type>edit_ol_qa</activity_type>
<activity_icon>pix/icons8-hand-with-pen-100_white.png</activity_icon>
<activity_lead_in>Have you got enough support stories to answer all possible behavioural questions?</activity_lead_in>
<instructions><![CDATA[
Look at the areas of interest you will likely cover during a behavioural questions interview.
→ review your support stories
→ decide which are most relevant to each topic
]]></instructions>
<instructions><![CDATA[]]></instructions>
<!--<instructions02><![CDATA[ ]]></instructions02>
<instructions_demo><![CDATA[ ]]></instructions_demo>
<activity_options>stopwatch</activity_options> -->
<html5_video></html5_video>
<qas>
</qas>
<key><![CDATA[
<strong>Greatest &amp; weakest points of your career</strong>
biggest achievement
professional diligence (beyond the call of duty)
fact-finding &amp; problem-solving challenge
ambitions &amp; failures

<strong>Upstream &amp; downstream feedback</strong>
making a long-lasting impact or being appreciated
motivating others (as a team player pulling their weight)
missing an obvious solution
dealing with negative upstream and/or downstream feedback
When things go wrong, do you take time to evaluate your work?

<strong>Cross functional collaboration</strong>
feedback from previous boss &amp; colleagues
difficult relationships at work
developing preventive measures
showing initiative and taking the lead
presentation skills to influence someone's opinion
managing cross-functional stakeholder relationships and partnerships

<strong>Conflict resolution</strong>
ways &amp; means of dealing with conflict
argumentative pitch to overcome someone's resistance
stressful situation stretching your coping skills
dealing with a very upset customer or co-worker
conforming to a controversial policy
prioritising tasks

<strong>Leadership</strong>
building team spirit
delegating a project effectively
distinguishing leadership from management
taking a decision on the spur of the moment
making an unpopular decision
firing a friend
Where do you see yourself in 5 years?
contribution to shaping technical direction and setting team's roadmap

<strong>Mentoring</strong>
mentoring junior team members
building a high-performing and psychologically safe team culture
strategy for growing engineers within your team to support long-term retention and leadership succession


Give definitions of approximately 100 words for each buzzword which a head hunter would expect to hear in each answer about the topics above mentioned. Use British English spelling and grammar.

Use the delimiter ' = ' between the key expression and the definition.                                                                                                                                                                         
Don't use capital letters at the beginning of the key expression.
Don't use a full stop at the end of the definition.
]]></key>
<qa>
<qs><![CDATA[<strong>Greatest &amp; weakest points of your career</strong>
biggest achievement
professional diligence (beyond the call of duty)
fact-finding &amp; problem-solving challenge
ambitions &amp; failures
]]></qs>
<ans>
</ans>
<hint>
</hint>
</qa>
<qa>
<qs><![CDATA[<strong>Upstream &amp; downstream feedback</strong>
making a long-lasting impact or being appreciated
motivating others (as a team player pulling their weight)
missing an obvious solution
dealing with negative upstream and/or downstream feedback
When things go wrong, do you take time to evaluate your work?
]]></qs>
<ans>
</ans>
<hint>
</hint>
</qa>
<qa>
<qs><![CDATA[<strong>Cross functional collaboration</strong>
feedback from previous boss &amp; colleagues
difficult relationships at work
developing preventive measures
showing initiative and taking the lead
presentation skills to influence someone's opinion
managing cross-functional stakeholder relationships and partnerships
]]></qs>
<ans>
</ans>
<hint>
</hint>
</qa>
<qa>
<qs><![CDATA[<strong>Conflict resolution</strong>
ways &amp; means of dealing with conflict
argumentative pitch to overcome someone's resistance
stressful situation stretching your coping skills
dealing with a very upset customer or co-worker
conforming to a controversial policy
prioritising tasks
]]></qs>
<ans>
</ans>
<hint>
</hint>
</qa>
<qa>
<qs><![CDATA[<strong>Leadership</strong>
building team spirit
delegating a project effectively
distinguishing leadership from management
taking a decision on the spur of the moment
making an unpopular decision
firing a friend
Where do you see yourself in 5 years?
contribution to shaping technical direction and setting team's roadmap
]]></qs>
<ans>
</ans>
<hint>
</hint>
</qa>
<qa>
<qs><![CDATA[<strong>Mentoring</strong>
mentoring junior team members
building a high-performing and psychologically safe team culture
strategy for growing engineers within your team to support long-term retention and leadership succession
]]></qs>
<ans>
</ans>
<hint>
</hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>104</mdlid>
<activity_id>4</activity_id>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_title>Have you ever delegated a project with success?</activity_title>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_lead_in></activity_lead_in>
<methodology>Do not use the same story more than twice. Prepare at least 2-3 stories per experience area. If you do use the same story, explain why.
Collect as many facts &amp; figures as possible since you may be able to narrate one story with given metrics A, and recycle the same story from a different angle while relying on metrics B.
</methodology>
<instructions><![CDATA[
→ identify key concepts
e.g. rationale &amp; buzzwords head hunters expect to hear from you
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ after drafting your answer in a text editor, use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences of 70-100 words using the past participle or infinitive form and bullet points for each idea</em>
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
]]></instructions>
<instructions_demo><![CDATA[Demo
✓ Kind of experience &amp; rationale
upstream &amp; downstream feedback
keeping a composed attitude in the face of criticism

✓ Key concepts &amp; buzzwords
taking things with a pinch of salt (distancing)
lesson learnt (resilience)
  
✓ Support stories
disappointing performance review by a superior in spite of your hard work
misunderstanding of a given task
(...)
]]></instructions_demo> 
<activity_options>stopwatch</activity_options>
<key></key>
<qa>
<qs><![CDATA[<em>Have you ever delegated a project with success?</em>
OR
(if you have no experience in delegating yourself...)
<em>What did you do when your manager was on sick leave? How did you manage priorities among team members?</em>
What kind of experience does this question call for? What is the rationale?
]]></qs>
<ans>✓ Experience
upstream &amp; downstream feedback

✓ Rationale
= show experience in strategic delegation
→ balance striking a consensus with timely decision-making
</ans>
<hint>
</hint>
</qa>
<qa>
<qs>What key concepts &amp; buzzwords are expected in your answer?</qs>
<ans>✓ Key concepts
→ identify team strengths through performance tracking  
→ align task complexity with skill development goals  
→ set clear timelines and measurable milestones  
→ provide ongoing coaching without micromanaging  
→ schedule weekly check-ins for progress evaluation  
→ empower ownership with decision-making autonomy  
→ celebrate milestones to boost motivation  
→ document lessons learned for future reference  

→ mapped team competencies for targeted delegation  
→ structured roles based on growth and expertise  
→ set clear objectives and success metrics  
→ maintained alignment through agile progress reviews  
→ empowered leads to solve challenges independently  
→ provided resources and authority for ownership  
→ acknowledged contributions in final delivery  
→ conducted retrospective for skill development feedback  
  
✓ Buzzwords
strategic delegation
</ans>
<hint>strategic delegation = deliberate assignment of responsibilities based on team members’ strengths, development needs, and organizational priorities. Increases efficiency, builds trust, enhances team capabilities, and allows leaders to focus on higher-level planning while empowering others to grow
</hint>
</qa>
<qa>
<qs>What support stories give evidence of your skills? What narrative pattern(s) is/are more appropriate to keep your interlocutor intrigued?</qs>
<ans>
(S) Situation
✓ realised couldn't complete a deadline on your own
→ requested additional team member to help complete the project

was able to choose the right person
✓ clear coding skills &amp; algorithmic skills of an intern
✓ help this intern build a portfolio of professional experience
= win/win strategy for both the company &amp; the intern
→ avoided risk of monopolising knowledge

→ find a situation when you avoided the following mistakes:
〆offended an experienced team member
〆gave tasks to teams outside your dept without approval of your team lead

e.g. delegated challenging tasks to experienced developers
e.g. encouraged junior team members to complete tasks within the periphery of their knowledge
e.g. helped celebrate success by eating out, sharing your passion for... with team members
→ built team spirit

(T) Task
reviewed candidates
convinced to outsource to an intern from another team with adequate coding skills
explained deliverables

(A) Action
developed interface, library, field descriptions, tests

(R) Result
intern took initiative to build his own portfolio (as part of his career development)
has since become a full time member of your team
</ans>
<hint></hint>
</qa>
<qa>
<qs>What follow-up questions should you anticipate on this topic?</qs>
<ans>
Have you participated in a project which you believe was well delegated? Why was it so effective? What would you do differently?
</ans>
<hint>
</hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>103</mdlid>
<activity_id>7</activity_id>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_title>How do you feel when you have to take a decision on the spur of the moment?</activity_title>
<activity_title>Give me an example of a time when you had to make a split second decision.</activity_title>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_lead_in>Are you able to make a split second decision? At what cost? Have you ever had any regrets?</activity_lead_in>
<methodology>Do not use the same story more than twice. Prepare at least 2-3 stories per experience area. If you do use the same story, explain why.
Collect as many facts &amp; figures as possible since you may be able to narrate one story with given metrics A, and recycle the same story from a different angle while relying on metrics B.
</methodology>
<instructions><![CDATA[
→ identify key concepts
e.g. rationale &amp; buzzwords head hunters expect to hear from you
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ after drafting your answer in a text editor, use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences of 70-100 words using the past participle or infinitive form and bullet points for each idea</em>
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
]]></instructions>
<instructions_demo><![CDATA[Demo
✓ Kind of experience &amp; rationale
upstream &amp; downstream feedback
keeping a composed attitude in the face of criticism

✓ Key concepts &amp; buzzwords
taking things with a pinch of salt (distancing)
lesson learnt (resilience)
  
✓ Support stories
disappointing performance review by a superior in spite of your hard work
misunderstanding of a given task
(...)
]]></instructions_demo> 
<activity_options>stopwatch</activity_options>
<key></key>
<qa>
<qs><![CDATA[<em>How do you feel when you have to take a decision on the spur of the moment?</em>
What kind of experience does this question call for? What is the rationale?
]]></qs>
<ans>✓ Experience
leadership

✓ Rationale
</ans>
<hint></hint>
</qa>
<qa>
<qs>What key concepts &amp; buzzwords are expected in your answer?</qs>
<ans>✓ Key concepts
→ analysed immediate client risk during system outage  
→ prioritised high-value assets for server rerouting  
→ alerted engineering team for real-time escalation  
→ notified clients proactively before SLA breaches  
→ implemented emergency protocol without hesitation  
→ assigned monitoring tasks to reduce panic  
→ debriefed team post-crisis for knowledge retention  
→ updated incident response framework for future issues  
  
✓ Buzzwords
decisive leadership
</ans>
<hint>decisive leadership = ability to make clear, timely, and confident decisions, especially under pressure. It requires sharp analytical skills, emotional regulation, and trust in one’s judgement. Effective decisive leaders minimize risk, adapt swiftly, and provide clarity to teams when every second counts
retention = ability to remember things
</hint>
</qa>
<qa>
<qs>What support stories give evidence of your skills? What narrative pattern(s) is/are more appropriate to keep your interlocutor intrigued?</qs>
<ans>
✓ Support stories:
→ discovered a critical bug at the end of a long working day after gruelling bug fixes for months 
= professionally ethical choice between transparency &amp; work-life balance

(S) Situation
hide a problem until anyone notices it or raise the alarm
= ability to avoid anti-virus scanning
→ could lead to a critical security issue in customer data being hacked
! only client could have encountered this bug
→ reputational damage to the company
→ took responsibility &amp; alerted manager
offered 2 options

(T) Task
implemented a temporary mitigation

(A) Action
didn't compromise security
sat at work with your manager till late evening to timely mitigate this issue
disabled some scenarios in the feature to be included in the next release
developed a permanent fix within 2-3 days
provided documentation to retain knowledge

(R) Result
→ quality work starts with prioritising at the cost of work-life balance
→ held professionally liable 24/7
</ans>
<hint></hint>
</qa>
<qa>
<qs>What follow-up questions should you anticipate on this topic?</qs>
<ans>
How do you put up with compromises?
Have you ever had to strike a balance with ethical choices when put under time pressure?
</ans>
<hint>
</hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>102</mdlid>
<clog_expressions>
to empower = to give sb the power or authority to do sth; to authorise
well-rounded = having a variety of experiences and abilities and a fully developed personality; providing or showing a variety of experience, ability, etc

cross-team collaboration (or cross-functional collaboration) = happens when employees from separate departments within a company work together on a task or project in any capacity. Doesn't require to work with other functions
cross functional collaboration = involves a group of people with a wide range of skills working together on a project. You could hold meetings with accounting, sales, and marketing about the accounts receivable and accounts payable processes. And don't just include department heads, include “regular employees” from each team too, and assign them different responsibilities in line with your objectives

decisive leadership = ability to make clear, timely, and confident decisions, especially under pressure. It requires sharp analytical skills, emotional regulation, and trust in one’s judgement. Effective decisive leaders minimize risk, adapt swiftly, and provide clarity to teams when every second counts
retention = ability to remember things
inspirational leadership = ability to energize, uplift, and guide individuals toward a shared vision or goal. Through empathy, authenticity, and communication, these leaders foster deep engagement and emotional commitment. They lead by example and cultivate purpose-driven environments where motivation is intrinsic and sustained.
strategic delegation = purposeful distribution of responsibilities to maximize team strengths and encourage professional development. Leaders who delegate strategically improve efficiency, build trust, and free up time for high-level priorities. It’s a balance of control, clarity, and coaching that promotes empowerment and results.
transformational leadership = driving significant change by inspiring and developing people toward a common vision. These leaders elevate team performance, challenge the status quo, and create environments where innovation and personal growth thrive. They build trust and commitment through bold action and inclusive leadership
visionary leadership = crafting and communicating a compelling future direction that inspires progress and strategic innovation. These leaders look beyond short-term goals, aligning teams and resources to long-range ambitions. Their clarity, foresight, and resilience help organizations anticipate change and create meaningful impact
team-centric leadership = emphasizes collective success, mutual respect, and collaborative problem-solving. These leaders cultivate a strong sense of belonging and align individual efforts with group objectives. They build high-performing teams by prioritizing trust, transparency, and emotional connection in everyday interactions
influential leadership = art of gaining support and alignment through trust, logic, and emotional intelligence. These leaders persuade through clarity, confidence, and collaboration rather than authority. Influence is built on relationships, active listening, and the ability to connect personal motivations to broader goals
communication leadership = ability to influence, motivate, and guide others through clear, persuasive, and purposeful communication. These leaders adapt their message to various audiences, use storytelling effectively, and deliver with authenticity. They bridge gaps between vision and execution through compelling presentations and dialogue
preventive leadership = focuses on identifying risks and vulnerabilities before they escalate. These leaders are forward-thinking, analytical, and proactive. They embed mitigation strategies into daily operations, reduce disruption, and ensure business continuity by anticipating both internal and external challenges
principled leadership = making decisions aligned with core values, even when unpopular. It emphasizes integrity, fairness, and accountability. These leaders prioritize the greater good over convenience, handle resistance with empathy, and remain transparent to maintain trust in ethically complex situations
</clog_expressions>
</clog_activity>
</clog_support_material>

<clog_activity>
<mdlid>101</mdlid>
<clog_deco><![CDATA[
]]></clog_deco>
<clog_pig>
</clog_pig>
</clog_activity>

</clog_session>


<clog_session>
<clog_session_number></clog_session_number>
<clog_session_date>20250818</clog_session_date>
<clog_session_date_cancelled></clog_session_date_cancelled>
<clog_session_date_rescheduled></clog_session_date_rescheduled>
<clog_session_time>09:00-10:00</clog_session_time>
<clog_session_ach>1</clog_session_ach>
<clog_session_credit></clog_session_credit>
<clog_session_credit_date></clog_session_credit_date>
<clog_session_rate>3000</clog_session_rate>
<clog_session_balance>-3000 + 9000 = 6000</clog_session_balance>
<clog_session_status>active</clog_session_status>
<clog_session_print></clog_session_print>
<clog_session_title>JH | Set of support stories</clog_session_title>
<clog_session_comment>By the end of this session you will have studied </clog_session_comment>
<clog_session_hw><![CDATA[
<strong>Set of support stories</strong>
Look at the areas of interest you will likely cover during a behavioural questions interview.
→ review your support stories
→ decide which are most relevant to each topic

<img src="pix/zoom_meeting.png" width="35em" border="0" alt="zoom_meeting.png"> Zoom meeting details
Meeting ID: <strong>765 1187 4648</strong>
<strong>Passcode: pFGjq3</strong>  
<a class="clog" target="about_blank" href="https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1">https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1</a>
]]></clog_session_hw>

<clog_support_material>
<clog_book_title>Bottoms Up - JH</clog_book_title>
<clog_book_level>B2</clog_book_level>
<clog_book_unit>Preparing for professional mobility</clog_book_unit>

<clog_activity>
<mdlid>100</mdlid>
<activity_id>1</activity_id>
<activity_id>8</activity_id>
<activity_title>Set of support stories</activity_title>
<session_date></session_date>
<hw_anchor></hw_anchor>
<activity_status>active</activity_status>
<activity_type>prep_ol_qa</activity_type>
<activity_type>edit_ol_qa</activity_type>
<activity_icon>pix/icons8-hand-with-pen-100_white.png</activity_icon>
<activity_lead_in>Have you got enough support stories to answer all possible behavioural questions?</activity_lead_in>
<instructions><![CDATA[
Look at the areas of interest you will likely cover during a behavioural questions interview.
→ review your support stories
→ decide which are most relevant to each topic
]]></instructions>
<instructions><![CDATA[]]></instructions>
<!--<instructions02><![CDATA[ ]]></instructions02>
<instructions_demo><![CDATA[ ]]></instructions_demo>
<activity_options>stopwatch</activity_options> -->
<html5_video></html5_video>
<qas>
</qas>
<key><![CDATA[
<strong>Greatest &amp; weakest points of your career</strong>
biggest achievement
professional diligence (beyond the call of duty)
fact-finding &amp; problem-solving challenge
ambitions &amp; failures

<strong>Upstream &amp; downstream feedback</strong>
making a long-lasting impact or being appreciated
motivating others (as a team player pulling their weight)
missing an obvious solution
dealing with negative upstream and/or downstream feedback
When things go wrong, do you take time to evaluate your work?

<strong>Cross functional collaboration</strong>
feedback from previous boss &amp; colleagues
difficult relationships at work
developing preventive measures
showing initiative and taking the lead
presentation skills to influence someone's opinion
managing cross-functional stakeholder relationships and partnerships

<strong>Conflict resolution</strong>
ways &amp; means of dealing with conflict
argumentative pitch to overcome someone's resistance
stressful situation stretching your coping skills
dealing with a very upset customer or co-worker
conforming to a controversial policy
prioritising tasks

<strong>Leadership</strong>
building team spirit
delegating a project effectively
distinguishing leadership from management
taking a decision on the spur of the moment
making an unpopular decision
firing a friend
Where do you see yourself in 5 years?
contribution to shaping technical direction and setting team's roadmap

<strong>Mentoring</strong>
mentoring junior team members
building a high-performing and psychologically safe team culture
strategy for growing engineers within your team to support long-term retention and leadership succession


Give definitions of approximately 100 words for each buzzword which a head hunter would expect to hear in each answer about the topics above mentioned. Use British English spelling and grammar.

Use the delimiter ' = ' between the key expression and the definition.                                                                                                                                                                         
Don't use capital letters at the beginning of the key expression.
Don't use a full stop at the end of the definition.
]]></key>
<qa>
<qs><![CDATA[<strong>Greatest &amp; weakest points of your career</strong>
biggest achievement
professional diligence (beyond the call of duty)
fact-finding &amp; problem-solving challenge
ambitions &amp; failures
]]></qs>
<ans>
</ans>
<hint>
</hint>
</qa>
<qa>
<qs><![CDATA[<strong>Upstream &amp; downstream feedback</strong>
making a long-lasting impact or being appreciated
motivating others (as a team player pulling their weight)
missing an obvious solution
dealing with negative upstream and/or downstream feedback
When things go wrong, do you take time to evaluate your work?
]]></qs>
<ans>
</ans>
<hint>
</hint>
</qa>
<qa>
<qs><![CDATA[<strong>Cross functional collaboration</strong>
feedback from previous boss &amp; colleagues
difficult relationships at work
developing preventive measures
showing initiative and taking the lead
presentation skills to influence someone's opinion
managing cross-functional stakeholder relationships and partnerships
]]></qs>
<ans>
</ans>
<hint>
</hint>
</qa>
<qa>
<qs><![CDATA[<strong>Conflict resolution</strong>
ways &amp; means of dealing with conflict
argumentative pitch to overcome someone's resistance
stressful situation stretching your coping skills
dealing with a very upset customer or co-worker
conforming to a controversial policy
prioritising tasks
]]></qs>
<ans>
</ans>
<hint>
</hint>
</qa>
<qa>
<qs><![CDATA[<strong>Leadership</strong>
building team spirit
delegating a project effectively
distinguishing leadership from management
taking a decision on the spur of the moment
making an unpopular decision
firing a friend
Where do you see yourself in 5 years?
contribution to shaping technical direction and setting team's roadmap
]]></qs>
<ans>
</ans>
<hint>
</hint>
</qa>
<qa>
<qs><![CDATA[<strong>Mentoring</strong>
mentoring junior team members
building a high-performing and psychologically safe team culture
strategy for growing engineers within your team to support long-term retention and leadership succession
]]></qs>
<ans>
</ans>
<hint>
</hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>99</mdlid>
<clog_expressions>
to empower = to give sb the power or authority to do sth; to authorise
well-rounded = having a variety of experiences and abilities and a fully developed personality; providing or showing a variety of experience, ability, etc

cross-team collaboration (or cross-functional collaboration) = happens when employees from separate departments within a company work together on a task or project in any capacity. Doesn't require to work with other functions
cross functional collaboration = involves a group of people with a wide range of skills working together on a project. You could hold meetings with accounting, sales, and marketing about the accounts receivable and accounts payable processes. And don't just include department heads, include “regular employees” from each team too, and assign them different responsibilities in line with your objectives
</clog_expressions>
</clog_activity>
</clog_support_material>

<clog_activity>
<mdlid>98</mdlid>
<clog_deco><![CDATA[
Your earnings should be <strike>spreaded</strike> <strong>spread | originating from</strong> between at least 2 companies and not more than 80% in one (per freelance laws in Germany)
]]></clog_deco>
<clog_pig>
</clog_pig>
</clog_activity>

</clog_session>




<clog_session>
<clog_session_number></clog_session_number>
<clog_session_date>20250814</clog_session_date>
<clog_session_date_cancelled></clog_session_date_cancelled>
<clog_session_date_rescheduled></clog_session_date_rescheduled>
<clog_session_time>09:00-10:00</clog_session_time>
<clog_session_ach>1</clog_session_ach>
<clog_session_credit></clog_session_credit>
<clog_session_credit_date></clog_session_credit_date>
<clog_session_rate>3000</clog_session_rate>
<clog_session_balance>-3000 + 12000 = 9000</clog_session_balance>
<clog_session_status>active</clog_session_status>
<clog_session_print></clog_session_print>
<clog_session_title>JH | Identifying support stories - Mentoring - Leadership</clog_session_title>
<clog_session_comment>By the end of this session you will have studied </clog_session_comment>
<clog_session_hw><![CDATA[
<img src="pix/icons8-lecturer-100.png" width="35em" border="0" alt="icons8-lecturer-100.png"> Identifying support stories
<strong>Leadership - mentoring</strong>
What is your strategy for growing engineers within your team to support long-term retention and leadership succession? (update w/ support story, role model or examples drawn from P.Senge)
How would you ensure that your team remains aligned with the company's strategy?

→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
→ use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences using the past participle or infinitive form and bullet points for each idea</em>

<img src="pix/zoom_meeting.png" width="35em" border="0" alt="zoom_meeting.png"> Zoom meeting details
Meeting ID: <strong>765 1187 4648</strong>
<strong>Passcode: pFGjq3</strong>  
<a class="clog" target="about_blank" href="https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1">https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1</a>
]]></clog_session_hw>

<clog_support_material>
<clog_book_title>Bottoms Up - JH</clog_book_title>
<clog_book_level>B2</clog_book_level>
<clog_book_unit>Preparing for professional mobility</clog_book_unit>

<!-- now updated -->
<clog_activity>
<mdlid>97</mdlid>
<activity_id>1</activity_id>
<activity_id>22</activity_id>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_title>What is your strategy for growing engineers within your team to support long-term retention and leadership succession?</activity_title>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_lead_in></activity_lead_in>
<methodology>Do not use the same story more than twice. Prepare at least 2-3 stories per experience area. If you do use the same story, explain why.
Collect as many facts &amp; figures as possible since you may be able to narrate one story with given metrics A, and recycle the same story from a different angle while relying on metrics B.
</methodology>
<instructions><![CDATA[
→ identify key concepts
e.g. rationale &amp; buzzwords head hunters expect to hear from you
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ after drafting your answer in a text editor, use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences of 70-100 words using the past participle or infinitive form and bullet points for each idea</em>
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
]]></instructions>
<instructions_demo><![CDATA[Demo
✓ Kind of experience &amp; rationale
upstream &amp; downstream feedback
keeping a composed attitude in the face of criticism

✓ Key concepts &amp; buzzwords
taking things with a pinch of salt (distancing)
lesson learnt (resilience)
  
✓ Support stories
disappointing performance review by a superior in spite of your hard work
misunderstanding of a given task
(...)
]]></instructions_demo> 
<activity_options>stopwatch</activity_options>
<key></key>
<qa>
<qs><![CDATA[<em>What is your strategy for growing engineers within your team to support long-term retention and leadership succession?</em>
What kind of experience does this question call for? What is the rationale?
]]></qs>
<ans>✓ Experience
leadership
mentoring

✓ Rationale
prepare and enable individuals to grow into future leadership roles 
ensure continuity
</ans>
<hint>
</hint>
</qa>
<qa>
<qs>What key concepts &amp; buzzwords are expected in your answer?</qs>
<ans>✓ Key concepts
assigning stretch projects with opportunities for system design and leadership  
conducting structured career planning sessions twice per year  
promoting tech talks and mentoring between senior and junior members  
identifying promotion paths tied to observable behaviour and outcomes  
inviting team members to represent the group in wider forums  
reviewing learning budgets and conference attendance support  
  
✓ Buzzwords
leadership succession
</ans>
<hint>leadership succession = preparing and enabling individuals within the team to grow into future leadership roles to ensure continuity and sustained impact
</hint>
</qa>
<qa>
<qs>What support stories give evidence of your skills? What narrative pattern(s) is/are more appropriate to keep your interlocutor intrigued?</qs>
<ans>
(S) Situation
3 narrative options

1) support story
deciding whether to encourage a team member to get into an expert role as individual contributor instead of a management role
should be exceptionally talented to grow from senior dev to an expert role
most senior developers have reached their professional potential
usually offer a career path from developer to senior developer, and then to teach lead

2) description of your role model, e.g. your current manager
focused on sharing technologies
nurtured new engineers by helping to make the right choices for the company
showcased how strong the impact of a learning organisation can have on your team's workflow

3) recommendations proffered by Peter Senge 
although haven't been a manager formally
have some relevant experience as an unofficial lead in their absence
inspired by the learning organisation model proffered by Peter Senge, aka the Fifth Wheel

(T) Task
avoid monopolization of ideas
deploy knowledge management strategies

(A) Action
helped speed up the on-boarding process
allocated 2-3 hrs on Fridays for self-development
ensured employees are aware of learning organisation vs organisation learning

(R) Result
followed in the steps of your former manager
achieved a higher retention rate in a profession where young employees often go job hopping
</ans>
<hint></hint>
</qa>
<qa>
<qs>What is the most effective way to ensure knowledge management?
</qs>
<ans>✓ implement organisation learning in a learning organisation
→ on-line platform with anonymous forum for Q&amp;A, feedback
✓ formalise all good practices
✓ mentoring
✓ internationalisation
✓ digitalisation
✓ agility
</ans>
<hint>learning organisation = a house where organisational learning (a process) takes place
</hint>
</qa>
<qa>
<qs>What follow-up questions should you anticipate on this topic?</qs>
<ans>If you were our new manager, what first steps would you take to create a learning organisation?
</ans>
<hint>
</hint>
</qa>
</clog_activity>

<!-- for L6+ positions -->
<clog_activity>
<mdlid>96</mdlid>
<activity_id>1</activity_id>
<activity_id>23</activity_id>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_title>How would you ensure that your team remains aligned with the company's strategy?</activity_title>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_lead_in></activity_lead_in>
<methodology>Do not use the same story more than twice. Prepare at least 2-3 stories per experience area. If you do use the same story, explain why.
Collect as many facts &amp; figures as possible since you may be able to narrate one story with given metrics A, and recycle the same story from a different angle while relying on metrics B.
</methodology>
<instructions><![CDATA[
→ identify key concepts
e.g. rationale &amp; buzzwords head hunters expect to hear from you
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ after drafting your answer in a text editor, use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences of 70-100 words using the past participle or infinitive form and bullet points for each idea</em>
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
]]></instructions>
<instructions_demo><![CDATA[Demo
✓ Kind of experience &amp; rationale
upstream &amp; downstream feedback
keeping a composed attitude in the face of criticism

✓ Key concepts &amp; buzzwords
taking things with a pinch of salt (distancing)
lesson learnt (resilience)
  
✓ Support stories
disappointing performance review by a superior in spite of your hard work
misunderstanding of a given task
(...)
]]></instructions_demo> 
<activity_options>stopwatch</activity_options>
<key></key>
<qa>
<qs><![CDATA[<em>How would you ensure that your team remains aligned with the company's strategy?</em>
What kind of experience does this question call for? What is the rationale?
]]></qs>
<ans>✓ Experience
leadership

✓ Rationale
recognise intrinsic vs extrinsic motivators
</ans>
<hint>intrinsic = inherent, essential; belonging naturally (intrinsic value)
extrinsic = not forming an essential part of a thing or arising or originating from the outside
</hint>
</qa>
<qa>
<qs>What key concepts &amp; buzzwords are expected in your answer?</qs>
<ans>✓ Key concepts
tracking key company-wide OKRs and aligning team projects accordingly  
communicating strategic priorities during sprint and quarterly planning  
reviewing roadmap impact in the context of broader organisational goals  
adjusting engineering focus as business or market shifts occur  
inviting leadership to speak at team all-hands or check-ins  
reinforcing company mission during performance evaluations  
  
✓ Buzzwords
company strategy alignment
</ans>
<hint>company strategy alignment = ensuring that the actions and priorities of your team contribute directly to the company’s long-term vision, goals, and competitive position
</hint>
</qa>
<qa>
<qs>What support stories give evidence of your skills? What narrative pattern(s) is/are more appropriate to keep your interlocutor intrigued?</qs>
<ans>
(S) Situation
1) address lack of transparency of a team member's workflow
provided vague explanations justified by ego or gut feeling
called for occasional micromanagement

2) keep senior team leads both motivated &amp; aligned with the company's goals

(T) Task
identify challenging tasks 
ensure retention of talent who are not always drawn to financial incentives

(A) Action
distinguish motivational factors
find out hidden agenda
address personal conflict of interests

(R) Result
</ans>
<hint></hint>
</qa>
<qa>
<qs>What follow-up questions should you anticipate on this topic?</qs>
<ans>How do you catch situations when employees are not conforming to company policy?
✓ lack of transparency

What motivational factors are more likely to succeed in the long term?
✓ intrinsic factors
→ self-satisfaction &amp; work-life balance
→ teamwork with particular individuals, managers...
〆extrinsic factors
↔ hygiene factors that may not last long
→ depends on work culture, purchasing power &amp; average income per capita in each country
</ans>
<hint>Herzberg 2-factor theory = motivators will fail if hygiene factors are not satisfactory
hygiene factor = feature of a job that will make a worker unhappy if it is not provided, for example fair pay or comfortable working conditions: Hygiene factors are those which are necessary for people to work, not those that actually motivate people to work harder
</hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>95</mdlid>
<clog_expressions>
leadership succession = preparing and enabling individuals within the team to grow into future leadership roles to ensure continuity and sustained impact
learning organisation = a house where organisational learning (a process) takes place
intrinsic = inherent, essential; belonging naturally (intrinsic value)
extrinsic = not forming an essential part of a thing or arising or originating from the outside
company strategy alignment = ensuring that the actions and priorities of your team contribute directly to the company’s long-term vision, goals, and competitive position
Herzberg 2-factor theory = motivators will fail if hygiene factors are not satisfactory
hygiene factor = feature of a job that will make a worker unhappy if it is not provided, for example fair pay or comfortable working conditions: Hygiene factors are those which are necessary for people to work, not those that actually motivate people to work harder
</clog_expressions>
</clog_activity>
</clog_support_material>

<clog_activity>
<mdlid>94</mdlid>
<clog_deco><![CDATA[
Everybody <strike>took a place</strike> <strong>participated</strong> in <strike>a</strike> planning
I have never <strike>saw</strike> <strong>seen</strong> a strategy that is working
]]></clog_deco>
<clog_pig>
</clog_pig>
</clog_activity>

</clog_session>





<clog_session>
<clog_session_number></clog_session_number>
<clog_session_date>20250811</clog_session_date>
<clog_session_date_cancelled></clog_session_date_cancelled>
<clog_session_date_rescheduled></clog_session_date_rescheduled>
<clog_session_time>09:00-10:00</clog_session_time>
<clog_session_ach>1</clog_session_ach>
<clog_session_credit></clog_session_credit>
<clog_session_credit_date></clog_session_credit_date>
<clog_session_rate>3000</clog_session_rate>
<clog_session_balance>-3000 + 15000 = 12000</clog_session_balance>
<clog_session_status>active</clog_session_status>
<clog_session_print></clog_session_print>
<clog_session_title>JH | Identifying support stories - Mentoring</clog_session_title>
<clog_session_comment>By the end of this session you will have studied </clog_session_comment>
<clog_session_hw><![CDATA[
<img src="pix/icons8-lecturer-100.png" width="35em" border="0" alt="icons8-lecturer-100.png"> Identifying support stories
<strong>Leadership - mentoring</strong>
What is your strategy for growing engineers within your team to support long-term retention and leadership succession?
How would you ensure that your team remains aligned with the company's strategy?

→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
→ use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences using the past participle or infinitive form and bullet points for each idea</em>

<img src="pix/zoom_meeting.png" width="35em" border="0" alt="zoom_meeting.png"> Zoom meeting details
Meeting ID: <strong>765 1187 4648</strong>
<strong>Passcode: pFGjq3</strong>  
<a class="clog" target="about_blank" href="https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1">https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1</a>
]]></clog_session_hw>

<clog_support_material>
<clog_book_title>Bottoms Up - JH</clog_book_title>
<clog_book_level>B2</clog_book_level>
<clog_book_unit>Preparing for professional mobility</clog_book_unit>

<!-- needs updating - see next lesson -->
<clog_activity>
<mdlid>93</mdlid>
<activity_id>1</activity_id>
<activity_id>22</activity_id>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_title>What is your strategy for growing engineers within your team to support long-term retention and leadership succession?</activity_title>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_lead_in></activity_lead_in>
<methodology>Do not use the same story more than twice. Prepare at least 2-3 stories per experience area. If you do use the same story, explain why.
Collect as many facts &amp; figures as possible since you may be able to narrate one story with given metrics A, and recycle the same story from a different angle while relying on metrics B.
</methodology>
<instructions><![CDATA[
→ identify key concepts
e.g. rationale &amp; buzzwords head hunters expect to hear from you
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ after drafting your answer in a text editor, use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences of 70-100 words using the past participle or infinitive form and bullet points for each idea</em>
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
]]></instructions>
<instructions_demo><![CDATA[Demo
✓ Kind of experience &amp; rationale
upstream &amp; downstream feedback
keeping a composed attitude in the face of criticism

✓ Key concepts &amp; buzzwords
taking things with a pinch of salt (distancing)
lesson learnt (resilience)
  
✓ Support stories
disappointing performance review by a superior in spite of your hard work
misunderstanding of a given task
(...)
]]></instructions_demo> 
<activity_options>stopwatch</activity_options>
<key></key>
<qa>
<qs><![CDATA[<em>What is your strategy for growing engineers within your team to support long-term retention and leadership succession?</em>
What kind of experience does this question call for? What is the rationale?
]]></qs>
<ans>✓ Experience
leadership
mentoring

✓ Rationale
prepare and enable individuals to grow into future leadership roles 
ensure continuity
</ans>
<hint>
</hint>
</qa>
<qa>
<qs>What key concepts &amp; buzzwords are expected in your answer?</qs>
<ans>✓ Key concepts
assigning stretch projects with opportunities for system design and leadership  
conducting structured career planning sessions twice per year  
promoting tech talks and mentoring between senior and junior members  
identifying promotion paths tied to observable behaviour and outcomes  
inviting team members to represent the group in wider forums  
reviewing learning budgets and conference attendance support  
  
✓ Buzzwords
leadership succession
</ans>
<hint>leadership succession = preparing and enabling individuals within the team to grow into future leadership roles to ensure continuity and sustained impact
</hint>
</qa>
<qa>
<qs>What support stories give evidence of your skills? What narrative pattern(s) is/are more appropriate to keep your interlocutor intrigued?</qs>
<ans>
(S) Situation
3 narrative options

1) support story
deciding whether to encourage a team member to get into an expert role as individual contributor instead of a management role
should be exceptionally talented to grow from senior dev to an expert role
most senior developers have reached their professional potential
usually offer a career path from developer to senior developer, and then to teach lead

2) description of your role model, e.g. your current manager

3) recommendations proffered by Peter Senge 

(T) Task

(A) Action
allocated 2-3 hrs on Fridays for self-development
ensured employees are aware of learning organisation vs organisation learning


(R) Result
</ans>
<hint></hint>
</qa>
<qa>
<qs>What is the most effective way to ensure knowledge management?
</qs>
<ans>✓ implement organisation learning in a learning organisation
→ on-line platform with anonymous forum for Q&amp;A, feedback
✓ formalise all good practices
✓ mentoring
✓ internationalisation
✓ digitalisation
✓ agility
</ans>
<hint>learning organisation = a house where organisational learning (a process) takes place
</hint>
</qa>

<qa>
<qs>What follow-up questions should you anticipate on this topic?</qs>
<ans>
</ans>
<hint>
</hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>92</mdlid>
<activity_id>2</activity_id>
<activity_title>The Fifth discipline, by Peter Senge</activity_title>
<activity_status>active</activity_status>
<activity_type>edit_text_for_reading_task</activity_type>
<activity_type>prep_contents</activity_type>
<activity_icon>pix/icons8-reading-100_white.png</activity_icon>
<instructions><![CDATA[Read the text. Match the underlined expressions in the text with the definitions.<br />Answer the following questions.]]></instructions>
<instructions02>
Do you feel some collective aspiration in your workplace?
Inventing new knowledge is not a specialized activity... it is a way of behaving - Do you agree?
Why is it important to be a knowledge worker?
What do you need to provide a framework for action: only tools, or also ideas?
</instructions02>
<instructions_demo></instructions_demo>
<qas>
nurtured = cared for and protected while they are growing 
knowledge worker = professionals whose job is to "think for a living", e.g. programmers, physicians, pharmacists, architects, engineers, scientists, design thinkers, public accountants, lawyers, editors, and academics 
organizational redundancy = form of dismissal and may arise where the requirement for employees to undertake work of a particular kind has ceased or diminished. ... Examples of potential redundancy situations might be where you: can no longer employ one or more members of staff in your organisation, due to reduced funds 
tacit = that is suggested indirectly or understood, rather than said in words 
explicit = clear and easy to understand, without any doubt
</qas>
<key><![CDATA[
cared for and protected while they are growing = nurtured
professionals whose job is to "think for a living", e.g. programmers, physicians, pharmacists, architects, engineers, scientists, design thinkers, public accountants, lawyers, editors, and academics = knowledge worker
form of dismissal and may arise where the requirement for employees to undertake work of a particular kind has ceased or diminished. ... Examples of potential redundancy situations might be where you: can no longer employ one or more members of staff in your organisation, due to reduced funds = organizational redundancy
that is suggested indirectly or understood, rather than said in words = tacit
clear and easy to understand, without any doubt = explicit
 ]]></key>
<activity_contents><![CDATA[
1. Peter Senge, who popularized learning organizations in his book The Fifth Discipline, described them as places “where people continually expand their capacity to create the results they truly desire, where new and expansive patterns of thinking are<u> nurtured</u>, where collective aspiration is set free, and where people are continually learning how to learn together.”
  
2. To achieve these ends, Senge suggested the use of five “component technologies”: systems thinking, personal mastery, mental models, shared vision, and team learning. 
  
3. In a similar spirit, Ikujiro Nonaka characterized knowledge-creating companies as places where “inventing new knowledge is not a specialized activity…it is a way of behaving, indeed, a way of being, in which everyone is a <u>knowledge worker</u>.”
  
4. Nonaka suggested that companies use metaphors and <u>organizational redundancy</u> to focus thinking, encourage dialogue, and make <u>tacit</u>, instinctively understood ideas <u>explicit</u>.

5. (...) But does it provide a framework for action? How, for example, will managers know when their companies have become learning organizations? What concrete changes in behaviour are required? What policies and programmes must be in place? How do you get from here to there?

(adapted from <a class="clog" target="about_blank" href="https://hbr.org/1993/07/building-a-learning-organization">https://hbr.org/1993/07/building-a-learning-organization</a>)
]]>
</activity_contents>
</clog_activity>

<clog_activity>
<mdlid>91</mdlid>
<clog_expressions>
learning organisation = a house where organisational learning (a process) takes place
nurtured = cared for and protected while they are growing 
knowledge worker = professionals whose job is to "think for a living", e.g. programmers, physicians, pharmacists, architects, engineers, scientists, design thinkers, public accountants, lawyers, editors, and academics 
organizational redundancy = form of dismissal and may arise where the requirement for employees to undertake work of a particular kind has ceased or diminished. ... Examples of potential redundancy situations might be where you: can no longer employ one or more members of staff in your organisation, due to reduced funds 
tacit = that is suggested indirectly or understood, rather than said in words 
explicit = clear and easy to understand, without any doubt
</clog_expressions>
</clog_activity>
</clog_support_material>

<clog_activity>
<mdlid>90</mdlid>
<clog_deco><![CDATA[
Do what you want if <strike>you will be</strike> <strong>it makes you</strong> happy
We <strike>say</strike> <strong>talk</strong> usually about the role of...
Have you got <strike>a</strike> <strong>some</strong>  free time?
]]></clog_deco>
<clog_pig>
</clog_pig>
</clog_activity>

</clog_session>




<clog_session>
<clog_session_number></clog_session_number>
<clog_session_date>20250807</clog_session_date>
<clog_session_date_cancelled></clog_session_date_cancelled>
<clog_session_date_rescheduled></clog_session_date_rescheduled>
<clog_session_time>09:00-10:00</clog_session_time>
<clog_session_ach>1</clog_session_ach>
<clog_session_credit></clog_session_credit>
<clog_session_credit_date></clog_session_credit_date>
<clog_session_rate>3000</clog_session_rate>
<clog_session_balance>-3000 + 18000 = 15000</clog_session_balance>
<clog_session_status>active</clog_session_status>
<clog_session_print></clog_session_print>
<clog_session_title>JH | Identifying support stories - Cross functional collaboration - Mentoring</clog_session_title>
<clog_session_comment>By the end of this session you will have studied </clog_session_comment>
<clog_session_hw><![CDATA[
<img src="pix/icons8-lecturer-100.png" width="35em" border="0" alt="icons8-lecturer-100.png"> Identifying support stories
<strong>Cross functional collaboration</strong>
How do you contribute to shaping technical direction and setting the roadmap for your team? (update w/ Sigma version)
<strong>Leadership - mentoring</strong>
How do you approach building a high-performing and psychologically safe team culture?
<!-- What is your strategy for growing engineers within your team to support long-term retention and leadership succession?
How would you ensure that your team remains aligned with the company's strategy?
-->
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
→ use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences using the past participle or infinitive form and bullet points for each idea</em>

<img src="pix/zoom_meeting.png" width="35em" border="0" alt="zoom_meeting.png"> Zoom meeting details
Meeting ID: <strong>765 1187 4648</strong>
<strong>Passcode: pFGjq3</strong>  
<a class="clog" target="about_blank" href="https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1">https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1</a>
]]></clog_session_hw>

<clog_support_material>
<clog_book_title>Bottoms Up - JH</clog_book_title>
<clog_book_level>B2</clog_book_level>
<clog_book_unit>Preparing for professional mobility</clog_book_unit>

<!-- this is version 2 - updated w/ sigma story -->
<clog_activity>
<mdlid>89</mdlid>
<activity_id>1</activity_id>
<activity_id>20</activity_id>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_title>How do you contribute to shaping technical direction and setting the roadmap for your team? (version 2 - Sigma)</activity_title>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_lead_in>Are you visionary enough to potentially become a leader?</activity_lead_in>
<methodology>Do not use the same story more than twice. Prepare at least 2-3 stories per experience area. If you do use the same story, explain why.
Collect as many facts &amp; figures as possible since you may be able to narrate one story with given metrics A, and recycle the same story from a different angle while relying on metrics B.
</methodology>
<instructions><![CDATA[
→ identify key concepts
e.g. rationale &amp; buzzwords head hunters expect to hear from you
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ after drafting your answer in a text editor, use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences of 70-100 words using the past participle or infinitive form and bullet points for each idea</em>
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
]]></instructions>
<instructions_demo><![CDATA[Demo
✓ Kind of experience &amp; rationale
upstream &amp; downstream feedback
keeping a composed attitude in the face of criticism

✓ Key concepts &amp; buzzwords
taking things with a pinch of salt (distancing)
lesson learnt (resilience)
  
✓ Support stories
disappointing performance review by a superior in spite of your hard work
misunderstanding of a given task
(...)
]]></instructions_demo> 
<activity_options>stopwatch</activity_options>
<key></key>
<qa>
<qs><![CDATA[<em>How do you contribute to shaping technical direction and setting the roadmap for your team?</em>
What kind of experience does this question call for? What is the rationale?
]]></qs>
<ans>✓ Experience
cross-functional collaboration
leadership

✓ Rationale
satisfy business and user needs in the long term
provide a vision &amp; show potential for growth
possibly target L7 level position
</ans>
<hint>
</hint>
</qa>
<qa>
<qs>What key concepts &amp; buzzwords are expected in your answer?</qs>
<ans>✓ Key concepts
understand &amp; take into account existing company's technology stack
✓ running technical design reviews for key storage and disaster recovery projects  
✓ prioritising user needs when reviewing backlog and performance metrics  
✓ aligning roadmap planning with broader platform milestones  
✓ identifying legacy issues and proposing technical debt remediation  
✓ championing scalable architecture choices in design discussions  
✓ balancing experimentation with delivery consistency  
  
✓ Buzzwords
technical direction
</ans>
<hint>
technical direction = long-term vision and structure of how systems and technologies should evolve to meet both business and user needs
</hint>
</qa>
<qa>
<qs>What support stories give evidence of your skills? What narrative pattern(s) is/are more appropriate to keep your interlocutor intrigued?</qs>
<ans>
(S) Situation
1st release of a new company product
help responsible for Sigma engine in the absence of manager
unfamiliar language
single thread process

(T) Task
resisted pressure to build a non-future proof architecture to meet deadlines
chose to continue developing an engine in Lua

(A) Action
addressed team resistance to reuse the existing engine
team favoured developing their own implementation of the engine in C++
set a time frame
envisaged various scenarios
mitigated conflicting feature requests
reused Lua as a compromise between prototyping and coding

(R) Result
release published on time
approach supported fully by manager
success story had a positive impact on yearly bonus
</ans>
<ans>
(S) Situation
20-year old product with release happening 3-4 times a year called for a vision to replace its legacy technology

(T) Task
only way to solve given task was to use new technology

(A) Action

(R) Result
had a similar vision as a senior developer as your team leader
came to the same conclusions as your manager
</ans>
<hint></hint>
</qa>
<qa>
<qs>What follow-up questions should you anticipate on this topic?</qs>
<ans>How did you convince senior team members who insisted in developing a new version?
What indicators show that your roadmap planning is successful?
Were you granted a bonus for your technical direction?
What impact has this technological choice had on the long term vision?
</ans>
<ans>What indicators show that your roadmap planning is successful?</ans>
<ans>
What indicators show that your roadmap planning is successful?
✓ number of new bugs

What impact has this technological choice had on the long term vision?
✓ strived to be future proof by choosing a multi-threaded approach

✓ meeting quarterly delivery goals without last-minute stress  
✓ receiving positive feedback from partners on visibility and pace  
✓ closing priority bugs within SLA targets  
✓ improving performance and reliability metrics with each release  
✓ enabling engineers to anticipate upcoming work and skill needs  
</ans>
<hint>
roadmap planning = process of forecasting and prioritising future work so that teams can deliver value efficiently while staying adaptable
</hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>88</mdlid>
<activity_id>1</activity_id>
<activity_id>21</activity_id>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_title>How do you approach building a high-performing and psychologically safe team culture?</activity_title>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_lead_in></activity_lead_in>
<methodology>Do not use the same story more than twice. Prepare at least 2-3 stories per experience area. If you do use the same story, explain why.
Collect as many facts &amp; figures as possible since you may be able to narrate one story with given metrics A, and recycle the same story from a different angle while relying on metrics B.
</methodology>
<instructions><![CDATA[
→ identify key concepts
e.g. rationale &amp; buzzwords head hunters expect to hear from you
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ after drafting your answer in a text editor, use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences of 70-100 words using the past participle or infinitive form and bullet points for each idea</em>
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
]]></instructions>
<instructions_demo><![CDATA[Demo
✓ Kind of experience &amp; rationale
upstream &amp; downstream feedback
keeping a composed attitude in the face of criticism

✓ Key concepts &amp; buzzwords
taking things with a pinch of salt (distancing)
lesson learnt (resilience)
  
✓ Support stories
disappointing performance review by a superior in spite of your hard work
misunderstanding of a given task
(...)
]]></instructions_demo> 
<activity_options>stopwatch</activity_options>
<key></key>
<qa>
<qs><![CDATA[<em>How do you approach building a high-performing and psychologically safe team culture?</em>
What kind of experience does this question call for? What is the rationale?
]]></qs>
<ans>✓ Experience
leadership
mentoring

✓ Rationale
foster a work environment to express concerns, ideas, and mistakes without fear of punishment or humiliation
</ans>
<hint>
</hint>
</qa>
<qa>
<qs>What key concepts &amp; buzzwords are expected in your answer?</qs>
<ans>✓ Key concepts
transparency
emotional intelligence
modelling openness in one-to-one conversations and retrospectives  
encouraging feedback across levels, roles, and backgrounds  
resolving team tensions through active listening and shared goals  
recognising effort and impact both privately and publicly  
investing time in inclusive hiring and onboarding processes  
adapting rituals and meetings to team personality and capacity  
  
✓ Buzzwords
psychologically safe team culture
</ans>
<hint>psychologically safe team culture = team environment where members feel comfortable expressing concerns, ideas, and mistakes without fear of punishment or humiliation
</hint>
</qa>
<qa>
<qs>What support stories give evidence of your skills? What narrative pattern(s) is/are more appropriate to keep your interlocutor intrigued?</qs>
<ans>
(S) Situation
had been mentoring new developers for years
mentee failed to ask for additional help, would work on other tasks instead, in a way reminiscent of procrastination

(T) Task
support an intern who lacked confidence &amp; needed specific feedback

(A) Action
broke the ice
helped build a network
redirected mentee to another team lead to seek advice
understood available skill sets
overcame reluctance to try alternative solutions

(R) Result
mentee works faster &amp; more effectively - now a junior developer
recognise telltale signs better
able to anticipate psychological reluctance of new recruits to ask for help
</ans>
<ans>
(S) Situation

(T) Task

(A) Action

(R) Result
</ans>
<hint>
</hint>
</qa>
<qa>
<qs>What follow-up questions should you anticipate on this topic?</qs>
<ans>
What telltale signs have you often observed when team members are in trouble?
How long does it usually take to recognise team members' problems?
What tools or practices do you use to avoid miscommunication across distributed teams?</ans>
<ans>What tools or practices do you use to avoid miscommunication across distributed teams?</ans>
<ans>
✓ documenting discussions in shared platforms like Confluence  
✓ using asynchronous updates via Slack and recorded demos  
✓ rotating meeting times to accommodate different time zones  
✓ following up on key decisions with written recaps  
✓ maintaining a single source of truth for roadmaps and changes  
</ans>
<hint>
telltale = allowing a secret to become known; showing that sth exists or has happened
distributed teams = teams working together across different geographic locations, often in different time zones and organisational cultures
</hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>87</mdlid>
<clog_expressions>
technical direction = long-term vision and structure of how systems and technologies should evolve to meet both business and user needs
roadmap planning = process of forecasting and prioritising future work so that teams can deliver value efficiently while staying adaptable
psychologically safe team culture = team environment where members feel comfortable expressing concerns, ideas, and mistakes without fear of punishment or humiliation
telltale = allowing a secret to become known; showing that sth exists or has happened
distributed teams = teams working together across different geographic locations, often in different time zones and organisational cultures
</clog_expressions>
</clog_activity>
</clog_support_material>

<clog_activity>
<mdlid>86</mdlid>
<clog_deco><![CDATA[

]]></clog_deco>
<clog_pig>
</clog_pig>
</clog_activity>

</clog_session>





<clog_session>
<clog_session_number></clog_session_number>
<clog_session_date>20250804</clog_session_date>
<clog_session_date_cancelled></clog_session_date_cancelled>
<clog_session_date_rescheduled></clog_session_date_rescheduled>
<clog_session_time>09:00-10:00</clog_session_time>
<clog_session_ach>1</clog_session_ach>
<clog_session_credit></clog_session_credit>
<clog_session_credit_date></clog_session_credit_date>
<clog_session_rate>3000</clog_session_rate>
<clog_session_balance>-3000 + 21000 = 18000</clog_session_balance>
<clog_session_status>active</clog_session_status>
<clog_session_print></clog_session_print>
<clog_session_title>JH | Identifying support stories - Cross functional collaboration</clog_session_title>
<clog_session_comment>By the end of this session you will have studied </clog_session_comment>
<clog_session_hw><![CDATA[
<img src="pix/icons8-lecturer-100.png" width="35em" border="0" alt="icons8-lecturer-100.png"> Identifying support stories
<strong>Cross functional collaboration</strong>
What is required to effectively manage cross-functional stakeholder relationships and partnerships in your position?
How do you contribute to shaping technical direction and setting the roadmap for your team?
<!--<strong>Leadership - mentoring</strong>
How do you approach building a high-performing and psychologically safe team culture?
What is your strategy for growing engineers within your team to support long-term retention and leadership succession?
How would you ensure that your team remains aligned with the company's strategy?
-->
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
→ use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences using the past participle or infinitive form and bullet points for each idea</em>

<img src="pix/zoom_meeting.png" width="35em" border="0" alt="zoom_meeting.png"> Zoom meeting details
Meeting ID: <strong>765 1187 4648</strong>
<strong>Passcode: pFGjq3</strong>  
<a class="clog" target="about_blank" href="https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1">https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1</a>
]]></clog_session_hw>

<clog_support_material>
<clog_book_title>Bottoms Up - JH</clog_book_title>
<clog_book_level>B2</clog_book_level>
<clog_book_unit>Preparing for professional mobility</clog_book_unit>

<!-- this qs / topic should come after How do you contribute to shaping technical direction and setting the roadmap for your team? -->
<clog_activity>
<mdlid>85</mdlid>
<activity_id>1</activity_id>
<activity_id>20</activity_id>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_title>What is required to effectively manage cross-functional stakeholder relationships and partnerships in your position?</activity_title>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_lead_in>How skilled are you in collaborating with various departments and business clients? Are you confident enough to take responsibility for your decisions?</activity_lead_in>
<methodology>Do not use the same story more than twice. Prepare at least 2-3 stories per experience area. If you do use the same story, explain why.
Collect as many facts &amp; figures as possible since you may be able to narrate one story with given metrics A, and recycle the same story from a different angle while relying on metrics B.
</methodology>
<instructions><![CDATA[
→ identify key concepts
e.g. rationale &amp; buzzwords head hunters expect to hear from you
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ after drafting your answer in a text editor, use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences of 70-100 words using the past participle or infinitive form and bullet points for each idea</em>
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
]]></instructions>
<instructions_demo><![CDATA[Demo
✓ Kind of experience &amp; rationale
upstream &amp; downstream feedback
keeping a composed attitude in the face of criticism

✓ Key concepts &amp; buzzwords
taking things with a pinch of salt (distancing)
lesson learnt (resilience)
  
✓ Support stories
disappointing performance review by a superior in spite of your hard work
misunderstanding of a given task
(...)
]]></instructions_demo> 
<activity_options>stopwatch</activity_options>
<key></key>
<qa>
<qs><![CDATA[<em>What is required to effectively manage cross-functional stakeholder relationships and partnerships in your position?</em>
What kind of experience does this question call for? What is the rationale?
]]></qs>
<ans>✓ Experience
cross functional collaboration
position as a product manager or product development lead (and not developer!)

✓ Rationale
ensure smooth collaboration, mutual understanding, and shared success
ability to delimit your responsibilities without compromising your decision-making power
simplifying to communicate effectively with less tech-savvy stakeholders
</ans>
<hint>
</hint>
</qa>
<qa>
<qs>What key concepts &amp; buzzwords are expected in your answer?</qs>
<ans>✓ Key concepts
encouraging active listening
building shared understanding of success criteria with product, site reliability, and legal teams  
setting realistic delivery expectations based on resourcing and priorities  
translating technical constraints into clear language for non-engineering partners  
negotiating feature scope with internal customers to meet deadlines  
leading regular planning syncs and feedback loops  
mapping stakeholder impact across roadmap decisions  
〆ignoring changes in external requirements or business context  
  
✓ Buzzwords
cross-functional stakeholder relationships
</ans>
<hint>cross-functional stakeholder relationships = interactions between team leads or decision-makers from different departments (such as engineering, product, or operations) that aim to ensure smooth collaboration, mutual understanding, and shared success
</hint>
</qa>
<qa>
<qs>What support stories give evidence of your skills? What narrative pattern(s) is/are more appropriate to keep your interlocutor intrigued?</qs>
<ans>
(S) Situation

(T) Task

(A) Action

(R) Result
</ans>
<hint></hint>
</qa>
<qa>
<qs>What follow-up questions should you anticipate on this topic?</qs>
<ans>What steps would you take if a critical partner began delaying progress on a joint project?
</ans>
<ans>
✓ raising the issue during a direct stakeholder alignment meeting  
✓ reviewing shared goals and deadlines from the original agreement  
✓ documenting dependencies and escalating risks in writing  
✓ proposing alternative paths or scope adjustments  
✓ ensuring open communication without assigning blame  
✓ setting regular touchpoints to regain momentum  
</ans>
<hint>stakeholder alignment = process of getting different parties with a shared interest to agree on priorities, expectations, and timelines
</hint>
</qa>
</clog_activity>

<!-- need to update w/ sigma story -->
<clog_activity>
<mdlid>84</mdlid>
<activity_id>1</activity_id>
<activity_id>19</activity_id>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_title>How do you contribute to shaping technical direction and setting the roadmap for your team?</activity_title>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_lead_in>Are you visionary enough to potentially become a leader?</activity_lead_in>
<methodology>Do not use the same story more than twice. Prepare at least 2-3 stories per experience area. If you do use the same story, explain why.
Collect as many facts &amp; figures as possible since you may be able to narrate one story with given metrics A, and recycle the same story from a different angle while relying on metrics B.
</methodology>
<instructions><![CDATA[
→ identify key concepts
e.g. rationale &amp; buzzwords head hunters expect to hear from you
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ after drafting your answer in a text editor, use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences of 70-100 words using the past participle or infinitive form and bullet points for each idea</em>
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
]]></instructions>
<instructions_demo><![CDATA[Demo
✓ Kind of experience &amp; rationale
upstream &amp; downstream feedback
keeping a composed attitude in the face of criticism

✓ Key concepts &amp; buzzwords
taking things with a pinch of salt (distancing)
lesson learnt (resilience)
  
✓ Support stories
disappointing performance review by a superior in spite of your hard work
misunderstanding of a given task
(...)
]]></instructions_demo> 
<activity_options>stopwatch</activity_options>
<key></key>
<qa>
<qs><![CDATA[<em>How do you contribute to shaping technical direction and setting the roadmap for your team?</em>
What kind of experience does this question call for? What is the rationale?
]]></qs>
<ans>✓ Experience
cross-functional collaboration
leadership

✓ Rationale
satisfy business and user needs in the long term
provide a vision &amp; show potential for growth
possibly target L7 level position
</ans>
<hint>
</hint>
</qa>
<qa>
<qs>What key concepts &amp; buzzwords are expected in your answer?</qs>
<ans>✓ Key concepts
understand &amp; take into account existing company's technology stack
✓ running technical design reviews for key storage and disaster recovery projects  
✓ prioritising user needs when reviewing backlog and performance metrics  
✓ aligning roadmap planning with broader platform milestones  
✓ identifying legacy issues and proposing technical debt remediation  
✓ championing scalable architecture choices in design discussions  
✓ balancing experimentation with delivery consistency  
  
✓ Buzzwords
technical direction
</ans>
<hint>technical direction = long-term vision and structure of how systems and technologies should evolve to meet both business and user needs
</hint>
</qa>
<qa>
<qs>What support stories give evidence of your skills? What narrative pattern(s) is/are more appropriate to keep your interlocutor intrigued?</qs>
<ans>
(S) Situation
20-year old product with release happening 3-4 times a year called for a vision to replace its legacy technology

(T) Task
only way to solve given task was to use new technology

(A) Action

(R) Result
had a similar vision as a senior developer as your team leader
came to the same conclusions as your manager
</ans>
<hint></hint>
</qa>
<qa>
<qs>What follow-up questions should you anticipate on this topic?</qs>
<ans>What indicators show that your roadmap planning is successful?</ans>
<ans>
✓ meeting quarterly delivery goals without last-minute stress  
✓ receiving positive feedback from partners on visibility and pace  
✓ closing priority bugs within SLA targets  
✓ improving performance and reliability metrics with each release  
✓ enabling engineers to anticipate upcoming work and skill needs  
</ans>
<hint>
roadmap planning = process of forecasting and prioritising future work so that teams can deliver value efficiently while staying adaptable
</hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>83</mdlid>
<clog_expressions>
cross-functional stakeholder relationships = interactions between team leads or decision-makers from different departments (such as engineering, product, or operations) that aim to ensure smooth collaboration, mutual understanding, and shared success
stakeholder alignment = process of getting different parties with a shared interest to agree on priorities, expectations, and timelines
technical direction = long-term vision and structure of how systems and technologies should evolve to meet both business and user needs
roadmap planning = process of forecasting and prioritising future work so that teams can deliver value efficiently while staying adaptable
</clog_expressions>
</clog_activity>

</clog_support_material>

<clog_activity>
<mdlid>82</mdlid>
<clog_deco><![CDATA[
Maybe it is about how many resources <strike>do</strike> you have
]]></clog_deco>
<clog_pig>
</clog_pig>
</clog_activity>

</clog_session>



<clog_session>
<clog_session_number></clog_session_number>
<clog_session_date>20250731</clog_session_date>
<clog_session_date_cancelled></clog_session_date_cancelled>
<clog_session_date_rescheduled></clog_session_date_rescheduled>
<clog_session_time>09:00-10:00</clog_session_time>
<clog_session_ach>1</clog_session_ach>
<clog_session_credit></clog_session_credit>
<clog_session_credit_date></clog_session_credit_date>
<clog_session_rate>3000</clog_session_rate>
<clog_session_balance>-3000 + 24000 = 21000</clog_session_balance>
<clog_session_status>active</clog_session_status>
<clog_session_print></clog_session_print>
<clog_session_title>JH | Identifying support stories - Conflict resolution | When did you last experience a stressful situation that stretched your coping skills?</clog_session_title>
<clog_session_title>JH | Identifying support stories - Greatest &amp; weakest points - Cross functional collaboration</clog_session_title>
<clog_session_comment>By the end of this session you will have studied </clog_session_comment>
<clog_session_hw><![CDATA[
<img src="pix/icons8-lecturer-100.png" width="35em" border="0" alt="icons8-lecturer-100.png"> Identifying support stories
<strong>Conflict resolution</strong>
When did you last experience a stressful situation that stretched your coping skills?
Would you like to make a long-lasting impact or be appreciated? (see 20250512)

→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
→ use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences using the past participle or infinitive form and bullet points for each idea</em>

<img src="pix/zoom_meeting.png" width="35em" border="0" alt="zoom_meeting.png"> Zoom meeting details
Meeting ID: <strong>765 1187 4648</strong>
<strong>Passcode: pFGjq3</strong>  
<a class="clog" target="about_blank" href="https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1">https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1</a>
]]></clog_session_hw>

<clog_support_material>
<clog_book_title>Bottoms Up - JH</clog_book_title>
<clog_book_level>B2</clog_book_level>
<clog_book_unit>Preparing for professional mobility</clog_book_unit>

<clog_activity>
<mdlid>81</mdlid>
<activity_id>1</activity_id>
<activity_id>18</activity_id>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_title>When did you last experience a stressful situation that stretched your coping skills?</activity_title>
<activity_title>Describe a time when you were faced with a stressful situation that demonstrated your coping skills</activity_title>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_lead_in>Have you got any strategies to mitigate emotions in dire straits?</activity_lead_in>
<methodology>Do not use the same story more than twice. Prepare at least 2-3 stories per experience area. If you do use the same story, explain why.
Collect as many facts &amp; figures as possible since you may be able to narrate one story with given metrics A, and recycle the same story from a different angle while relying on metrics B.
</methodology>
<instructions><![CDATA[
→ identify key concepts
e.g. rationale &amp; buzzwords head hunters expect to hear from you
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ after drafting your answer in a text editor, use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences of 70-100 words using the past participle or infinitive form and bullet points for each idea</em>
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
]]></instructions>
<instructions_demo><![CDATA[Demo
✓ Kind of experience &amp; rationale
upstream &amp; downstream feedback
keeping a composed attitude in the face of criticism

✓ Key concepts &amp; buzzwords
taking things with a pinch of salt (distancing)
lesson learnt (resilience)
  
✓ Support stories
disappointing performance review by a superior in spite of your hard work
misunderstanding of a given task
(...)
]]></instructions_demo> 
<activity_options>stopwatch</activity_options>
<key></key>
<qa>
<qs><![CDATA[<em>When did you last experience a stressful situation that stretched your coping skills, and how did you respond to it under pressure?</em>
What kind of experience does this question call for? What is the rationale?
]]></qs>
<ans>✓ Experience
conflict resolution
cross-functional collaboration

✓ Rationale
ability to deal with high-stakes, high-pressure situations
effective communication
</ans>
<hint>
</hint>
</qa>
<qa>
<qs>What key concepts &amp; buzzwords are expected in your answer?</qs>
<ans>✓ Key concepts
managing crisis resolution during a critical service outage impacting over 1 million users  
coordinating stakeholder communication with daily updates and issue-tracking dashboards  
escalating incidents through structured incident management protocols  
leading cross-functional debugging sessions to isolate infrastructure faults  
identifying single points of failure and proposing resilience engineering solutions  
facilitating post-mortem analysis for root cause identification and process improvement  
adopting cognitive reframing techniques for stress management and team morale support  
neglecting emotional regulation or reactive problem-solving under time constraints  
  
✓ Buzzwords
crisis resolution
resilience engineering
cross-team communication
empathy for team members in difficulty
fact-finding
</ans>
<hint>crisis resolution = process of addressing and resolving a high-stakes, high-pressure situation through structured actions and communication strategies  
resilience engineering = proactive design of systems and organisations that can absorb, adapt to and recover from unexpected disruptions  
</hint>
</qa>
<qa>
<qs>What support stories give evidence of your skills? What narrative pattern(s) is/are more appropriate to keep your interlocutor intrigued?</qs>
<ans>
(S) Situation
experienced 2000 bugs instead of usual 150 bugs after product cannibalisation
leveraged your expertise to analyse &amp; prioritise bugs rather than just fix them
high-level product manager had only compared product functionalities rather than underlying technologies
targeted functional parity &amp; same resources
different task from just adding a compatibility layer between some old to a newer Kaspersky Point Security

(T) Task
demonstrate how some randomly recurring bugs share the same root cause 
= design issue
→ lead team to deal with bugs in a timely manner
convince team to complete mission impossible (i.e. 2000 bugs in 4 weeks)

(A) Action
scheduled meeting w/ senior team members
provided examples reproducible in different environments
Q&amp;A team reincarnated (rather than just reproduced) glitches in various wui 
categorised bugs per priorities
applied Paretto principle
managed occasional resistance from some team members to work under such pressure
celebrated success with pizza every 50 bugs

(R) Result
mitigated mistakes due to flawed time tracking estimated by product manager
postponed release only by a 1 week
</ans>
<ans>
(S) Situation

(T) Task

(A) Action

(R) Result
</ans>
<hint></hint>
</qa>
<qa>
<qs>What follow-up questions should you anticipate on this topic?</qs>
<ans>
What strategies did you use to maintain emotional regulation and team morale during the stressful incident?
How did you ensure that knowledge gained during the incident was captured and shared effectively with the wider organisation?
In retrospect, what would you improve about your approach to handling the incident and leading under pressure?
</ans>
<hint>
</hint>
</qa>
<qa>  
<qs>What strategies did you use to maintain emotional regulation and team morale during the stressful incident?</qs>  
<ans>  
✓ practising active listening to acknowledge emotional responses in the team  
✓ applying cognitive reframing techniques to reduce anxiety and maintain focus  
✓ encouraging psychological safety through transparency and empathy  
✓ setting short-term, achievable goals to restore a sense of progress  
✓ maintaining visibility on task ownership to reduce ambiguity and pressure  
✓ communicating recognition for effort under duress  
〆allowing unfiltered emotional reactions to dominate group interactions  
〆ignoring burnout signals or dismissing personal well-being  
</ans>  
<hint>  
emotional regulation = ability to monitor, evaluate and modify emotional reactions to promote constructive behaviour under pressure  
psychological safety = shared belief that it is safe to take interpersonal risks without fear of negative consequences  
duress /djuəˈres/ = threats or force that are used to make sb do sth
</hint>  
</qa>
<qa>  
<qs>How did you ensure that knowledge gained during the incident was captured and shared effectively with the wider organisation?</qs>  
<ans>  
✓ conducting structured post-incident review sessions with action item tracking  
✓ creating technical documentation for issue patterns and fixes  
✓ integrating lessons learned into runbooks and standard operating procedures  
✓ encouraging team-wide knowledge sharing through internal workshops  
✓ coordinating debriefs with leadership to align on systemic improvements  
✓ uploading retrospective summaries to shared repositories for future reference  
〆allowing insights to remain undocumented or siloed  
〆repeating preventable mistakes without organisational learning mechanisms  
</ans>  
<hint>  
post-incident review = structured meeting held after a critical event to evaluate what happened, why, and how to improve future response  
runbook = detailed guide or manual containing standard procedures for handling recurring operational scenarios or incidents  
</hint>  
</qa>
<qa>  
<qs>In retrospect, what would you improve about your approach to handling the incident and leading under pressure?</qs>  
<ans>  
✓ allocating clearer responsibilities earlier to reduce task overlap  
✓ improving stakeholder alignment by refining escalation criteria  
✓ applying stress testing frameworks to anticipate weak points  
✓ adopting more granular incident categorisation for faster triage  
✓ implementing regular incident simulations to train response teams  
✓ reducing cognitive load by limiting concurrent task switching  
〆repeating improvised actions without long-term structural fixes  
〆assuming prior experience alone guarantees effective leadership  
</ans>  
<hint>  
stress testing = evaluating how systems or teams perform under extreme or unexpected conditions to uncover vulnerabilities  
incident categorisation = process of classifying incidents based on severity, impact and urgency to guide response protocols  
</hint>  
</qa>
</clog_activity>

<clog_activity>
<mdlid>80</mdlid>
<clog_expressions>
crisis resolution = process of addressing and resolving a high-stakes, high-pressure situation through structured actions and communication strategies  
resilience engineering = proactive design of systems and organisations that can absorb, adapt to and recover from unexpected disruptions  
emotional regulation = ability to monitor, evaluate and modify emotional reactions to promote constructive behaviour under pressure  
psychological safety = shared belief that it is safe to take interpersonal risks without fear of negative consequences  
duress /djuəˈres/ = threats or force that are used to make sb do sth
post-incident review = structured meeting held after a critical event to evaluate what happened, why, and how to improve future response  
runbook = detailed guide or manual containing standard procedures for handling recurring operational scenarios or incidents  
stress testing = evaluating how systems or teams perform under extreme or unexpected conditions to uncover vulnerabilities  
incident categorisation = process of classifying incidents based on severity, impact and urgency to guide response protocols  
</clog_expressions>
</clog_activity>
</clog_support_material>

<clog_activity>
<mdlid>79</mdlid>
<clog_deco><![CDATA[
This works only if you know how it works <strike>at all</strike> <strong>well | thoroughly</strong>
We don't <strong>(didn't)</strong> know <strong>(about)</strong> anything <strike>what</strike> <strong>which</strong> was higher
]]></clog_deco>
<clog_pig>
</clog_pig>
</clog_activity>

</clog_session>






<clog_session>
<clog_session_number></clog_session_number>
<clog_session_date>20250728</clog_session_date>
<clog_session_date_cancelled></clog_session_date_cancelled>
<clog_session_date_rescheduled></clog_session_date_rescheduled>
<clog_session_time>09:00-10:00</clog_session_time>
<clog_session_ach>1</clog_session_ach>
<clog_session_credit></clog_session_credit>
<clog_session_credit_date></clog_session_credit_date>
<clog_session_rate>3000</clog_session_rate>
<clog_session_balance>-3000 + 27000 = 24000</clog_session_balance>
<clog_session_status>active</clog_session_status>
<clog_session_print></clog_session_print>
<clog_session_title>JH | Identifying support stories - Greatest &amp; weakest points | Have you ever tried to accomplish something and failed? (PhD)</clog_session_title>
<clog_session_comment>By the end of this session you will have studied </clog_session_comment>
<clog_session_hw><![CDATA[
<img src="pix/icons8-lecturer-100.png" width="35em" border="0" alt="icons8-lecturer-100.png"> Identifying support stories
<strong>Greatest &amp; weakest points</strong>
Have you ever tried to accomplish something and failed? (update your answer with PhD or any alternative) - if you wish

<strong>Conflict resolution</strong>
When did you last experience a stressful situation that stretched your coping skills?
Would you like to make a long-lasting impact or be appreciated?

→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
→ use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences using the past participle or infinitive form and bullet points for each idea</em>

<img src="pix/zoom_meeting.png" width="35em" border="0" alt="zoom_meeting.png"> Zoom meeting details
Meeting ID: <strong>765 1187 4648</strong>
<strong>Passcode: pFGjq3</strong>  
<a class="clog" target="about_blank" href="https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1">https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1</a>
]]></clog_session_hw>

<clog_support_material>
<clog_book_title>Bottoms Up - JH</clog_book_title>
<clog_book_level>B2</clog_book_level>
<clog_book_unit>Preparing for professional mobility</clog_book_unit>

<clog_activity>
<mdlid>78</mdlid>
<activity_id>3</activity_id>
<activity_id>17</activity_id>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_title>Have you ever tried to accomplish something and failed? (updated)</activity_title>
<activity_title>Have you ever admitted you'd set your sights too high (or too low)?</activity_title>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_lead_in></activity_lead_in>
<methodology>Do not use the same story more than twice. Prepare at least 2-3 stories per experience area. If you do use the same story, explain why.
Collect as many facts &amp; figures as possible since you may be able to narrate one story with given metrics A, and recycle the same story from a different angle while relying on metrics B.
</methodology>
<instructions><![CDATA[
→ identify key concepts
e.g. rationale &amp; buzzwords head hunters expect to hear from you
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ after drafting your answer in a text editor, use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences of 70-100 words using the past participle or infinitive form and bullet points for each idea</em>
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
]]></instructions>
<instructions_demo><![CDATA[Demo
✓ Kind of experience &amp; rationale
upstream &amp; downstream feedback
keeping a composed attitude in the face of criticism

✓ Key concepts &amp; buzzwords
taking things with a pinch of salt (distancing)
lesson learnt (resilience)
  
✓ Support stories
disappointing performance review by a superior in spite of your hard work
misunderstanding of a given task
(...)
]]></instructions_demo> 
<activity_options>stopwatch</activity_options>
<key></key>
<qa>
<qs><![CDATA[<em>Have you ever tried to accomplish something and failed?</em>
What kind of experience does this question call for? What is the rationale?
]]></qs>
<qs><![CDATA[<em>Have you ever admitted you'd set your sights too high (or too low)?</em>
What kind of experience does this question call for? What is the rationale?
]]></qs>
<ans>✓ Experience
greatest &amp; weakest points of your career
cross functional collaboration

✓ Rationale
assess self-awareness
evaluate humility
gauge strategic foresight
measure realism in goal setting
</ans>
<hint>humility = quality of not thinking that you are better than other people; the quality of being humble
</hint>
</qa>
<qa>
<qs>What key concepts &amp; buzzwords are expected in your answer?</qs>
<ans>✓ Key concepts
overestimated resource capabilities causing deadline slippage
misjudged stakeholder expectations during project scoping
adjusted goal-setting process following failed initiative
conducted post-mortem analysis identifying ambition gap
implemented risk-reduction tactics in strategic planning
recalibrated performance metrics to reflect reality
refined vision alignment using stakeholder feedback
reframed objectives using agile sprint retrospectives
risk management
honesty
continuous learning

✓ Buzzwords
self-awareness
</ans>
<hint>
self-awareness = conscious understanding of one’s strengths, weaknesses, values, and impact on others. Involves ability to reflect on one’s actions and their outcomes, leading to growth and improvement. In a business context, high self-awareness allows professionals to regulate behaviours, align with team dynamics, and adapt goals in response to feedback or unforeseen realities. Leaders with strong self-awareness tend to build trust and foster collaborative environments
ambition gap = gap that exists between the level of willingness to take ambitious action and the degree of action that is in fact necessary to effectively address it
</hint>
</qa>
<qa>
<qs>What support stories give evidence of your skills? What narrative pattern(s) is/are more appropriate to keep your interlocutor intrigued?</qs>
<ans>
(S) Situation
wanted to complete a PhD after 10 years in your company 
→ open new roles w/ exciting opportunities

(T) Task
convince your company to support you in your educational project despite academic paper incl. sensitive data
persuade yourself to the need of working after hours to complete your PhD although you had already achieved professional recognition
= getting out of your comfort zone

(A) Action
weighted pros &amp; cons
〆contents of the PhD would question status &amp; expertise of ageing university professors
→ difficulty finding a reviewer &amp; attestation bodies willing to underwrite your paper
〆your research would become part and parcel of the company's policy
→ would affect the company's hidden agenda
〆with such PhD your former company would have to give you priority for some roles
→ disrupted career paths of other team members favoured by the hierarchy
〆gathered contradicting feedback
→ should pursue this goal, but in other company
→ should avoid bc a colleague had already been trying to defend their thesis for 7 years (in a similarly sensitive area)

(R) Result
〆didn't get out of your comfort zone bc failed to complete a PhD!
✓ remained committed to your principles of being honest about your goals
→ reputation of transparency became stronger
✓ bounced back quickly in spite of initial frustration
→ showed resilience
✓ had a great boost to develop other skills
→ joined another company, actually a market leader in this field
</ans>
<ans>
(S) Situation
joined the KATAP - Kaspersky Anti Target Attack Platform as a developer
assigned a typical, universal scenario of integrating telemetric processing into an existing cloud

(T) Task
build integration with KATAP server with 2 independent parts which begin in a strict order in a new team
obtain connection integration, and only then system status

(A) Action
→ coded the client part of the client to communication server channel
found design mistakes &amp; sporadic crashes consisting in flooding sys admin with temporary error logs
analysed logs &amp; added additional traces
→ took cross-functional steps
requested designs from the architect 
carried out testing with quality assurance team
organised a cross team call with 2 developers' team (service provider team, initialisation team)
identified which technology is responsible for launching modules
→ took risk management decisions
reached an independent contributor in your company for further advice
→ identified a race condition which had been ignored at design stage
found missing dependence due to legacy technology

(R) Result
solved the race condition thanks to team working with over 120 people
(architects, 50+ developers, 60+ members of the Quality Assurance team)
eliminated all bugs within 1-2 weeks
</ans>
<ans>
(S) Situation
earlier in your career, ventured developing filtering technology to store classified data
copied data encrypted on the drive on the fly reminiscent of a vault

(T) Task
former manager of approx 50 team members had creative ideas to improve cyber security
was tasked to develop a driver filter to encrypt data on a flash drive

(A) Action
carried out own research for 2 months
could not be mentored or coached by anyone in the company
manager had underestimated the challenge

(R) Result
failed to come up with a solution
nobody could criticise results of your work
manager could | should have been held responsible for mismanaging resources
was more of a visionary than a manager
interesting as a task but unrealistic to complete as a KPI
to this day this task hasn't been completed 
→ still wouldn't take up the challenge either
</ans>
<ans>
(S) Situation
integration with platform
strict deadlines set &amp; guidelines provided by architect

(T) Task
developed integration model
dealt with bugs due to racing conditions

(A) Action
organised cross-team calls
improved synchronisation among parts
discussed technologies
developed tests to simplify checks and scenarios

(R) Result
fixed all issues
collaborated with architect
rebuilt all architecture by yourself in 2 weeks
has since become a foundation for similar integration technologies
provided documentation
</ans>
<ans>
✓ Support stories
was not aware had offered to complete a project which was actually childish
lacked confidence and hesitated to take up challenges

difficulties in catching information on the fly
thought had managed to increase customer satisfaction by a few percent
✓ completed KPI for probation period
→ realised was actually successful 
! indeed, had reached as much as 15%
→ learnt not to set your sights too low
</ans>
<ans>
✓ Support stories
! distinguish start-ups from big techs
✓ enjoy fast pace &amp; ownership that comes with start-ups

✓ leading a team of managers
✓ focusing on mentoring 
✓ delegate creativity to team members if you are aware of your limited creative skills
= evidence of your professional maturity (i.e. you know your weak points)
→ foster an environment with little bureaucracy &amp; unlimited resources for visionary team members
✓ travelling to conferences &amp; giving presentations to international audiences
</ans>
<ans>
(S) Situation

(T) Task

(A) Action

(R) Result
</ans>
<hint></hint>
</qa>
<qa>
<qs>What follow-up questions should you anticipate on this topic?</qs>
<ans>
Would you benefit from attending a course in building self-confidence?
Is setting the bar too high generally a bad thing? Why / why not?
Do you think you need to be pushed to the limits to perform well, or will you manage to reach your deadlines with an easy-going work life balance too?
</ans>
<hint>
</hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>77</mdlid>
<clog_expressions>
</clog_expressions>
</clog_activity>
</clog_support_material>

<clog_activity>
<mdlid>76</mdlid>
<clog_deco><![CDATA[
I can <strike>pretend for</strike> <strong>aspire to</strong> some roles
My sister in law <strike>is</strike> <strong>has been</strong> living in Spain for the past 30 years
Only a <strike>science</strike> <strong>scientific</strong> path <strong>(OR career)</strong> would <strike>be opened</strike> <strong>stay available | remain possible</strong>
]]></clog_deco>
<clog_pig>
</clog_pig>
</clog_activity>

</clog_session>



<clog_session>
<clog_session_number></clog_session_number>
<clog_session_date>20250724</clog_session_date>
<clog_session_date_cancelled></clog_session_date_cancelled>
<clog_session_date_rescheduled></clog_session_date_rescheduled>
<clog_session_time>09:00-10:00</clog_session_time>
<clog_session_ach>1</clog_session_ach>
<clog_session_credit>30000</clog_session_credit>
<clog_session_credit_date>20250722</clog_session_credit_date>
<clog_session_rate>3000</clog_session_rate>
<clog_session_balance>-3000 + 30000 = 27000</clog_session_balance>
<clog_session_status>active</clog_session_status>
<clog_session_print></clog_session_print>
<clog_session_title>JH | Identifying support stories - Greatest &amp; weakest points | Have you ever tried to accomplish something and failed? (KATAP)</clog_session_title>
<clog_session_comment>By the end of this session you will have studied </clog_session_comment>
<clog_session_hw><![CDATA[
<img src="pix/icons8-lecturer-100.png" width="35em" border="0" alt="icons8-lecturer-100.png"> Identifying support stories
<strong>Conflict resolution</strong>
Have you ever tried to accomplish something and failed? (update your answer)

→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
→ use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences using the past participle or infinitive form and bullet points for each idea</em>

<img src="pix/zoom_meeting.png" width="35em" border="0" alt="zoom_meeting.png"> Zoom meeting details
Meeting ID: <strong>765 1187 4648</strong>
<strong>Passcode: pFGjq3</strong>  
<a class="clog" target="about_blank" href="https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1">https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1</a>
]]></clog_session_hw>

<clog_support_material>
<clog_book_title>Bottoms Up - JH</clog_book_title>
<clog_book_level>B2</clog_book_level>
<clog_book_unit>Preparing for professional mobility</clog_book_unit>

<clog_activity>
<mdlid>75</mdlid>
<activity_id>3</activity_id>
<activity_id>17</activity_id>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_title>Have you ever tried to accomplish something and failed? (KATAP)</activity_title>
<activity_title>Have you ever admitted you'd set your sights too high (or too low)?</activity_title>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_lead_in></activity_lead_in>
<methodology>Do not use the same story more than twice. Prepare at least 2-3 stories per experience area. If you do use the same story, explain why.
Collect as many facts &amp; figures as possible since you may be able to narrate one story with given metrics A, and recycle the same story from a different angle while relying on metrics B.
</methodology>
<instructions><![CDATA[
→ identify key concepts
e.g. rationale &amp; buzzwords head hunters expect to hear from you
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ after drafting your answer in a text editor, use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences of 70-100 words using the past participle or infinitive form and bullet points for each idea</em>
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
]]></instructions>
<instructions_demo><![CDATA[Demo
✓ Kind of experience &amp; rationale
upstream &amp; downstream feedback
keeping a composed attitude in the face of criticism

✓ Key concepts &amp; buzzwords
taking things with a pinch of salt (distancing)
lesson learnt (resilience)
  
✓ Support stories
disappointing performance review by a superior in spite of your hard work
misunderstanding of a given task
(...)
]]></instructions_demo> 
<activity_options>stopwatch</activity_options>
<key></key>
<qa>
<qs><![CDATA[<em>Have you ever tried to accomplish something and failed?</em>
What kind of experience does this question call for? What is the rationale?
]]></qs>
<qs><![CDATA[<em>Have you ever admitted you'd set your sights too high (or too low)?</em>
What kind of experience does this question call for? What is the rationale?
]]></qs>
<ans>✓ Experience
greatest &amp; weakest points of your career
cross functional collaboration

✓ Rationale
assess self-awareness
evaluate humility
gauge strategic foresight
measure realism in goal setting
</ans>
<hint>humility = quality of not thinking that you are better than other people; the quality of being humble
</hint>
</qa>
<qa>
<qs>What key concepts &amp; buzzwords are expected in your answer?</qs>
<ans>✓ Key concepts
overestimated resource capabilities causing deadline slippage
misjudged stakeholder expectations during project scoping
adjusted goal-setting process following failed initiative
conducted post-mortem analysis identifying ambition gap
implemented risk-reduction tactics in strategic planning
recalibrated performance metrics to reflect reality
refined vision alignment using stakeholder feedback
reframed objectives using agile sprint retrospectives
risk management
honesty
continuous learning

✓ Buzzwords
self-awareness
</ans>
<hint>
self-awareness = conscious understanding of one’s strengths, weaknesses, values, and impact on others. Involves ability to reflect on one’s actions and their outcomes, leading to growth and improvement. In a business context, high self-awareness allows professionals to regulate behaviours, align with team dynamics, and adapt goals in response to feedback or unforeseen realities. Leaders with strong self-awareness tend to build trust and foster collaborative environments
ambition gap = gap that exists between the level of willingness to take ambitious action and the degree of action that is in fact necessary to effectively address it
</hint>
</qa>
<qa>
<qs>What support stories give evidence of your skills? What narrative pattern(s) is/are more appropriate to keep your interlocutor intrigued?</qs>
<ans>
(S) Situation
joined the KATAP - Kaspersky Anti Target Attack Platform as a developer
assigned a typical, universal scenario of integrating telemetric processing into an existing cloud

(T) Task
build integration with KATAP server with 2 independent parts which begin in a strict order in a new team
obtain connection integration, and only then system status

(A) Action
→ coded the client part of the client to communication server channel
found design mistakes &amp; sporadic crashes consisting in flooding sys admin with temporary error logs
analysed logs &amp; added additional traces
→ took cross-functional steps
requested designs from the architect 
carried out testing with quality assurance team
organised a cross team call with 2 developers' team (service provider team, initialisation team)
identified which technology is responsible for launching modules
→ took risk management decisions
reached an independent contributor in your company for further advice
→ identified a race condition which had been ignored at design stage
found missing dependence due to legacy technology

(R) Result
solved the race condition thanks to team working with over 120 people
(architects, 50+ developers, 60+ members of the Quality Assurance team)
eliminated all bugs within 1-2 weeks
</ans>
<ans>
(S) Situation
earlier in your career, ventured developing filtering technology to store classified data
copied data encrypted on the drive on the fly reminiscent of a vault

(T) Task
former manager of approx 50 team members had creative ideas to improve cyber security
was tasked to develop a driver filter to encrypt data on a flash drive

(A) Action
carried out own research for 2 months
could not be mentored or coached by anyone in the company
manager had underestimated the challenge

(R) Result
failed to come up with a solution
nobody could criticise results of your work
manager could | should have been held responsible for mismanaging resources
was more of a visionary than a manager
interesting as a task but unrealistic to complete as a KPI
to this day this task hasn't been completed 
→ still wouldn't take up the challenge either
</ans>
<ans>
(S) Situation
integration with platform
strict deadlines set &amp; guidelines provided by architect

(T) Task
developed integration model
dealt with bugs due to racing conditions

(A) Action
organised cross-team calls
improved synchronisation among parts
discussed technologies
developed tests to simplify checks and scenarios

(R) Result
fixed all issues
collaborated with architect
rebuilt all architecture by yourself in 2 weeks
has since become a foundation for similar integration technologies
provided documentation
</ans>
<ans>
✓ Support stories
was not aware had offered to complete a project which was actually childish
lacked confidence and hesitated to take up challenges

difficulties in catching information on the fly
thought had managed to increase customer satisfaction by a few percent
✓ completed KPI for probation period
→ realised was actually successful 
! indeed, had reached as much as 15%
→ learnt not to set your sights too low
</ans>
<ans>
✓ Support stories
! distinguish start-ups from big techs
✓ enjoy fast pace &amp; ownership that comes with start-ups

✓ leading a team of managers
✓ focusing on mentoring 
✓ delegate creativity to team members if you are aware of your limited creative skills
= evidence of your professional maturity (i.e. you know your weak points)
→ foster an environment with little bureaucracy &amp; unlimited resources for visionary team members
✓ travelling to conferences &amp; giving presentations to international audiences
</ans>
<ans>
(S) Situation

(T) Task

(A) Action

(R) Result
</ans>
<hint></hint>
</qa>
<qa>
<qs>What follow-up questions should you anticipate on this topic?</qs>
<ans>
Would you benefit from attending a course in building self-confidence?
Is setting the bar too high generally a bad thing? Why / why not?
Do you think you need to be pushed to the limits to perform well, or will you manage to reach your deadlines with an easy-going work life balance too?
</ans>
<hint>
</hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>74</mdlid>
<clog_expressions>
</clog_expressions>
</clog_activity>
</clog_support_material>

<clog_activity>
<mdlid>73</mdlid>
<clog_deco><![CDATA[
]]></clog_deco>
<clog_pig>
</clog_pig>
</clog_activity>

</clog_session>



<clog_session>
<clog_session_number></clog_session_number>
<clog_session_date>20250722</clog_session_date>
<clog_session_date_cancelled></clog_session_date_cancelled>
<clog_session_date_rescheduled></clog_session_date_rescheduled>
<clog_session_time>09:00-10:00</clog_session_time>
<clog_session_ach>1</clog_session_ach>
<clog_session_credit></clog_session_credit>
<clog_session_credit_date></clog_session_credit_date>
<clog_session_rate>3000</clog_session_rate>
<clog_session_balance>-3000 + 3000 = 0</clog_session_balance>
<clog_session_status>active</clog_session_status>
<clog_session_print></clog_session_print>
<clog_session_title>JH | Identifying support stories - Cross functional collaboration</clog_session_title>
<clog_session_comment>By the end of this session you will have studied </clog_session_comment>
<clog_session_hw><![CDATA[
<img src="pix/icons8-lecturer-100.png" width="35em" border="0" alt="icons8-lecturer-100.png"> Identifying support stories
<strong>Conflict resolution</strong>
When did you last make use of your fact-finding skills to solve a problem? (consider updating your answer)
Have you ever tried to accomplish something and failed?

→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
→ use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences using the past participle or infinitive form and bullet points for each idea</em>

<img src="pix/zoom_meeting.png" width="35em" border="0" alt="zoom_meeting.png"> Zoom meeting details
Meeting ID: <strong>765 1187 4648</strong>
<strong>Passcode: pFGjq3</strong>  
<a class="clog" target="about_blank" href="https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1">https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1</a>
]]></clog_session_hw>

<clog_support_material>
<clog_book_title>Bottoms Up - JH</clog_book_title>
<clog_book_level>B2</clog_book_level>
<clog_book_unit>Preparing for professional mobility</clog_book_unit>

<!-- consider updating below - done → now need to update JH -->
<clog_activity>
<mdlid>72</mdlid>
<activity_id>11</activity_id>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_title>When did you last make use of your fact-finding skills to solve a problem?</activity_title>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_lead_in>Can you think outside the box?</activity_lead_in>
<methodology>Do not use the same story more than twice. Prepare at least 2-3 stories per experience area. If you do use the same story, explain why.
Collect as many facts &amp; figures as possible since you may be able to narrate one story with given metrics A, and recycle the same story from a different angle while relying on metrics B.
</methodology>
<instructions><![CDATA[
→ identify key concepts
e.g. rationale &amp; buzzwords head hunters expect to hear from you
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ after drafting your answer in a text editor, use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences of 70-100 words using the past participle or infinitive form and bullet points for each idea</em>
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
]]></instructions>
<instructions_demo><![CDATA[Demo
✓ Kind of experience &amp; rationale
upstream &amp; downstream feedback
keeping a composed attitude in the face of criticism

✓ Key concepts &amp; buzzwords
taking things with a pinch of salt (distancing)
lesson learnt (resilience)
  
✓ Support stories
disappointing performance review by a superior in spite of your hard work
misunderstanding of a given task
(...)
]]></instructions_demo> 
<activity_options>stopwatch</activity_options>
<key></key>
<qa>
<qs><![CDATA[<em>When did you last make use of your fact-finding skills to solve a problem?</em>
What kind of experience does this question call for? What is the rationale?
]]></qs>
<ans>✓ Experience
greatest &amp; weakest points of your career

✓ Rationale
→ show you can think outside the box, i.e. creatively but logically, in a repeatable manner
→ anticipate what converging factors are relevant to each case
</ans>
<hint>
</hint>
</qa>
<qa>
<qs>What key concepts &amp; buzzwords are expected in your answer?</qs>
<ans>✓ Key concepts
→ conducted research to identify the root cause of a production issue
→ interviewed key stakeholders to gather detailed insights about project challenges
→ analysed data trends to uncover hidden inefficiencies in a workflow
→ reviewed historical records to resolve a customer service dispute
→ investigated discrepancies between financial reports and identifying corrective actions
→ utilised surveys and feedback to determine areas for product improvement
→ leveraged industry benchmarks to solve a competitive analysis challenge
→ performed a root cause analysis to address recurring operational bottlenecks
  
✓ Buzzwords
fact-finding skills
thinking laterally
divergent thinking
</ans>
<hint>fact-finding skills = ability to systematically gather, verify, and analyse information to identify problems, solutions, or insights for decision-making
</hint>
</qa>
<qa>
<qs>What support stories give evidence of your skills? What narrative pattern(s) is/are more appropriate to keep your interlocutor intrigued?</qs>
<ans>
✓ Support stories
implemented a new tracing system for journaling xml formatted events

(S) Situation
failed to find documentation explaining limitations

(T) Task
code in xml for journaling events

(A) Action
developed over a dozen versions iteratively of increasing complexity
investigated limitations
put in practice divergent thinking strategies by running React OS
found open source code
went from discovery to discovery over 3 weeks

(R) Result
published the final solution
every technology features hidden or undocumented behaviour
</ans>
<ans>
✓ Support stories
→ updated datasets to take into account childish questions of customers

(S) Situation
✓ product analyst noticed mistakes in the way customers were chatting with the AI chatbot
→ chatbot would provide wrong answers to 30% of policy questions

(T) Task
→ search dataset logs to understand low customer satisfaction as requested from business analysts

(A) Action
→ analysed database logs from customers
→ updated datasets to take into account childish questions of customers
(...)

(R) Result
→ provided an update w/in only 3 weeks
→ increased customer satisfaction from 3.8 to 4.2%

✓ Support stories
→ saved money by not investing in the wrong project
→ created models controlled by the Central Bank

(S) Situation
✓ needed to create &amp; estimate clients' credit risk

(T) Task
→ provide documentation for the Central Bank's machine learning models
(...)

(A) Action
→ wrote documentation 
→ requested approval from the Central Bank
(...)

(R) Result
→ decreased number of reports from the Central Bank
→ used ML algos to decrease credit risk
</ans>
<hint></hint>
</qa>
<qa>
<qs>What follow-up questions should you anticipate on this topic?</qs>
<ans>
Would you have been able to solve these challenges without your team? Why / why not?
Are there any skills your teammates have you wish you had, such as reverse engineering?
</ans>
<hint>
</hint>
</qa>
</clog_activity>

<!-- update in next lesson -->
<clog_activity>
<mdlid>71</mdlid>
<activity_id>3</activity_id>
<activity_id>17</activity_id>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_title>Have you ever tried to accomplish something and failed?</activity_title>
<activity_title>Have you ever admitted you'd set your sights too high (or too low)?</activity_title>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_lead_in></activity_lead_in>
<methodology>Do not use the same story more than twice. Prepare at least 2-3 stories per experience area. If you do use the same story, explain why.
Collect as many facts &amp; figures as possible since you may be able to narrate one story with given metrics A, and recycle the same story from a different angle while relying on metrics B.
</methodology>
<instructions><![CDATA[
→ identify key concepts
e.g. rationale &amp; buzzwords head hunters expect to hear from you
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ after drafting your answer in a text editor, use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences of 70-100 words using the past participle or infinitive form and bullet points for each idea</em>
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
]]></instructions>
<instructions_demo><![CDATA[Demo
✓ Kind of experience &amp; rationale
upstream &amp; downstream feedback
keeping a composed attitude in the face of criticism

✓ Key concepts &amp; buzzwords
taking things with a pinch of salt (distancing)
lesson learnt (resilience)
  
✓ Support stories
disappointing performance review by a superior in spite of your hard work
misunderstanding of a given task
(...)
]]></instructions_demo> 
<activity_options>stopwatch</activity_options>
<key></key>
<qa>
<qs><![CDATA[<em>Have you ever tried to accomplish something and failed?</em>
What kind of experience does this question call for? What is the rationale?
]]></qs>
<qs><![CDATA[<em>Have you ever admitted you'd set your sights too high (or too low)?</em>
What kind of experience does this question call for? What is the rationale?
]]></qs>
<ans>✓ Experience
greatest &amp; weakest points of your career

✓ Rationale
assess self-awareness
evaluate humility
gauge strategic foresight
measure realism in goal setting
</ans>
<hint>humility = quality of not thinking that you are better than other people; the quality of being humble
</hint>
</qa>
<qa>
<qs>What key concepts &amp; buzzwords are expected in your answer?</qs>
<ans>✓ Key concepts
overestimated resource capabilities causing deadline slippage
misjudged stakeholder expectations during project scoping
adjusted goal-setting process following failed initiative
conducted post-mortem analysis identifying ambition gap
implemented risk-reduction tactics in strategic planning
recalibrated performance metrics to reflect reality
refined vision alignment using stakeholder feedback
reframed objectives using agile sprint retrospectives
risk management
honesty
continuous learning

✓ Buzzwords
self-awareness
</ans>
<hint>
self-awareness = conscious understanding of one’s strengths, weaknesses, values, and impact on others. Involves ability to reflect on one’s actions and their outcomes, leading to growth and improvement. In a business context, high self-awareness allows professionals to regulate behaviours, align with team dynamics, and adapt goals in response to feedback or unforeseen realities. Leaders with strong self-awareness tend to build trust and foster collaborative environments
ambition gap = gap that exists between the level of willingness to take ambitious action and the degree of action that is in fact necessary to effectively address it
</hint>
</qa>
<qa>
<qs>What support stories give evidence of your skills? What narrative pattern(s) is/are more appropriate to keep your interlocutor intrigued?</qs>
<ans>
(S) Situation
earlier in your career, ventured developing filtering technology to store classified data
copied data encrypted on the drive on the fly reminiscent of a vault

(T) Task
former manager of approx 50 team members had creative ideas to improve cyber security
was tasked to develop a driver filter to encrypt data on a flash drive

(A) Action
carried out own research for 2 months
could not be mentored or coached by anyone in the company
manager had underestimated the challenge

(R) Result
failed to come up with a solution
nobody could criticise results of your work
manager could | should have been held responsible for mismanaging resources
was more of a visionary than a manager
interesting as a task but unrealistic to complete as a KPI
to this day this task hasn't been completed 
→ still wouldn't take up the challenge either
</ans>
<ans>
(S) Situation
integration with platform
strict deadlines set &amp; guidelines provided by architect

(T) Task
developed integration model
dealt with bugs due to racing conditions

(A) Action
organised cross-team calls
improved synchronisation among parts
discussed technologies
developed tests to simplify checks and scenarios

(R) Result
fixed all issues
collaborated with architect
rebuilt all architecture by yourself in 2 weeks
has since become a foundation for similar integration technologies
provided documentation
</ans>
<ans>
✓ Support stories
was not aware had offered to complete a project which was actually childish
lacked confidence and hesitated to take up challenges

difficulties in catching information on the fly
thought had managed to increase customer satisfaction by a few percent
✓ completed KPI for probation period
→ realised was actually successful 
! indeed, had reached as much as 15%
→ learnt not to set your sights too low
</ans>
<ans>
✓ Support stories
! distinguish start-ups from big techs
✓ enjoy fast pace &amp; ownership that comes with start-ups

✓ leading a team of managers
✓ focusing on mentoring 
✓ delegate creativity to team members if you are aware of your limited creative skills
= evidence of your professional maturity (i.e. you know your weak points)
→ foster an environment with little bureaucracy &amp; unlimited resources for visionary team members
✓ travelling to conferences &amp; giving presentations to international audiences
</ans>
<ans>
(S) Situation

(T) Task

(A) Action

(R) Result
</ans>
<hint></hint>
</qa>
<qa>
<qs>What follow-up questions should you anticipate on this topic?</qs>
<ans>
Would you benefit from attending a course in building self-confidence?
Is setting the bar too high generally a bad thing? Why / why not?
Do you think you need to be pushed to the limits to perform well, or will you manage to reach your deadlines with an easy-going work life balance too?
</ans>
<hint>
</hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>70</mdlid>
<clog_expressions>
fact-finding skills = ability to systematically gather, verify, and analyse information to identify problems, solutions, or insights for decision-making
humility = quality of not thinking that you are better than other people; the quality of being humble
self-awareness = conscious understanding of one’s strengths, weaknesses, values, and impact on others. Involves ability to reflect on one’s actions and their outcomes, leading to growth and improvement. In a business context, high self-awareness allows professionals to regulate behaviours, align with team dynamics, and adapt goals in response to feedback or unforeseen realities. Leaders with strong self-awareness tend to build trust and foster collaborative environments
ambition gap = gap that exists between the level of willingness to take ambitious action and the degree of action that is in fact necessary to effectively address it
</clog_expressions>
</clog_activity>
</clog_support_material>

<clog_activity>
<mdlid>69</mdlid>
<clog_deco><![CDATA[
Anyone before should <strong>have</strong> stumbled <strong>upon | on</strong> too
Fact-based research can be <strike>funny</strike> <strong>fun</strong>
Fix some <strike>moments</strike> <strong>issues | glitches</strong> you missed
He didn't spend some time <strike>to</strike> <strong>on</strong> some other technology
I didn't understand what <strike>should</strike> I <strike>did</strike> <strong>should do</strong> with this data
]]></clog_deco>
<clog_pig>
</clog_pig>
</clog_activity>
</clog_session>




<clog_session>
<clog_session_number></clog_session_number>
<clog_session_date>20250717</clog_session_date>
<clog_session_date_cancelled></clog_session_date_cancelled>
<clog_session_date_rescheduled></clog_session_date_rescheduled>
<clog_session_time>09:00-10:00</clog_session_time>
<clog_session_ach>1</clog_session_ach>
<clog_session_credit></clog_session_credit>
<clog_session_credit_date></clog_session_credit_date>
<clog_session_rate>3000</clog_session_rate>
<clog_session_balance>-3000 + 6000 = 3000</clog_session_balance>
<clog_session_status>active</clog_session_status>
<clog_session_print></clog_session_print>
<clog_session_title>JH | Identifying support stories - Conflict resolution - Cross functional collaboration</clog_session_title>
<clog_session_comment>By the end of this session you will have studied </clog_session_comment>
<clog_session_hw><![CDATA[
<img src="pix/icons8-lecturer-100.png" width="35em" border="0" alt="icons8-lecturer-100.png"> Identifying support stories
<strong>Conflict resolution</strong>
When things go wrong, do you take time to evaluate if your work could have been completed in another way, or do you proceed without delay with your next task? (todo: 2nd support story, not about mentoring)
When did you last make use of your fact-finding skills to solve a problem?
Have you ever tried to accomplish something and failed?

→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
→ use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences using the past participle or infinitive form and bullet points for each idea</em>

<img src="pix/zoom_meeting.png" width="35em" border="0" alt="zoom_meeting.png"> Zoom meeting details
Meeting ID: <strong>765 1187 4648</strong>
<strong>Passcode: pFGjq3</strong>  
<a class="clog" target="about_blank" href="https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1">https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1</a>
]]></clog_session_hw>

<clog_support_material>
<clog_book_title>Bottoms Up - JH</clog_book_title>
<clog_book_level>B2</clog_book_level>
<clog_book_unit>Preparing for professional mobility</clog_book_unit>

<!-- this is the 2nd version not about mentoring -->
<clog_activity>
<mdlid>68</mdlid>
<activity_id>3</activity_id>
<activity_id>12</activity_id>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_title>When things go wrong, do you take time to evaluate your work?</activity_title>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_lead_in>When things go wrong, do you take time to evaluate if your work could have been completed in another way, or do you proceed without delay with your next task?</activity_lead_in>
<methodology>Do not use the same story more than twice. Prepare at least 2-3 stories per experience area. If you do use the same story, explain why.
Collect as many facts &amp; figures as possible since you may be able to narrate one story with given metrics A, and recycle the same story from a different angle while relying on metrics B.
</methodology>
<instructions><![CDATA[
→ identify key concepts
e.g. rationale &amp; buzzwords head hunters expect to hear from you
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ after drafting your answer in a text editor, use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences of 70-100 words using the past participle or infinitive form and bullet points for each idea</em>
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
]]></instructions>
<instructions_demo><![CDATA[Demo
✓ Kind of experience &amp; rationale
upstream &amp; downstream feedback
keeping a composed attitude in the face of criticism

✓ Key concepts &amp; buzzwords
taking things with a pinch of salt (distancing)
lesson learnt (resilience)
  
✓ Support stories
disappointing performance review by a superior in spite of your hard work
misunderstanding of a given task
(...)
]]></instructions_demo> 
<activity_options>stopwatch</activity_options>
<key></key>
<qa>
<qs><![CDATA[<em>When things go wrong, do you take time to evaluate if your work could have been completed in another way, or do you proceed without delay with your next task?</em>
What kind of experience does this question call for? What is the rationale?
]]></qs>
<ans>✓ Experience
conflict resolution
greatest &amp; weakest points of your career
upstream &amp; downstream feedback

✓ Rationale
→ demonstrate ability to prioritise tasks
→ balance learning from mistakes and compromising with a possible technical debt
</ans>
<hint>
</hint>
</qa>
<qa>
<qs>What key concepts &amp; buzzwords are expected in your answer?</qs>
<ans>✓ Key concepts
→ professional diligence
→ dealing with feedback
  
✓ Buzzwords
diligence
Oops-a-daisy
</ans>
<hint>diligence = careful and thorough work or effort
Oops-a-daisy = something said to young children when they fall over
</hint>
</qa>
<qa>
<qs>What support stories give evidence of your skills? What narrative pattern(s) is/are more appropriate to keep your interlocutor intrigued?</qs>
<ans>
✓ Support stories:
oval scanner

(S) Situation
running a team of 4 developers to deliver an oval scanner
late on schedule every spring due to regular unpredicted impact &amp; technology limitations of an antivirus scanner

(T) Task
check original estimations to identify causes of delay (lack of expertise &amp; analysis)
make a decision to either allocate more human resources or ignore the limited risk of a technical debt to meet deadlines
→ persevered without compromising other projects by working after hours

(A) Action
updated the deliverables roadmap in an agile manner
provided a retro (retrospective meeting | performance appraisal | performance review) at the end of each spring
changed &amp; optimised processes
drew a checklist for evaluation tests
authored an article for best practice

(R) Result
thanks to optimisation, completed the following feature delivery with less than 5% tasks overdue
</ans>
<ans>
✓ Support stories:
mentoring

(S) Situation
〆lacked tangible deliverables
✓ mentee could not meet deadlines because the mentor didn't provide enough guidance
= task was wrongly assigned

(T) Task
✓ re-assigned realistic objectives given professional experience of junior team member
→ changed on-boarding plan

(A) Action
✓ delivered feedback with empathy and honesty
✓ refrained from suggesting frustration or disappointment
✓ distinguished recoverable from irrecoverable errors in mentoring
✓ broke down KPIs into smaller stages
✓ communicated decision respectfully and privately to avoid reputational damage

(R) Result
✓ provided impartial feedback during performance review 
✓ both mentee &amp; mentor learnt from this mismanagement
✓ mentee changed position in the company to become a future team-lead
→ reflected on leadership integrity by acknowledging your own mistakes
</ans>
<ans>
✓ Support stories:
adding new fields into a database to generate substantial reports

(S) Situation
experienced speed loss in report building
tests showed results found in the wrong tables of the db

(T) Task
shortened time required to update reports with new fields in the db

(A) Action
analysed reports upon receiving negative feedback from end users
joined tables instead of adding new fields

(R) Result
generated reports 30% faster
learnt the hard way by making a mistake that couldn't have been anticipated
</ans>
<hint>to persevere = (in sth / in doing sth) | ~ (with sth/sb) (approving) to continue trying to do or achieve sth in spite of difficulties</hint>
</qa>
<qa>
<qs>What follow-up questions should you anticipate on this topic?</qs>
<ans>
Could someone with more experience have made the same mistake?<!-- yes! -->
Would analysing this mistake likely help avoiding it again? <!-- no! -->
</ans>
<hint>
</hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>67</mdlid>
<activity_id>11</activity_id>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_title>When did you last make use of your fact-finding skills to solve a problem?</activity_title>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_lead_in>Can you think outside the box?</activity_lead_in>
<methodology>Do not use the same story more than twice. Prepare at least 2-3 stories per experience area. If you do use the same story, explain why.
Collect as many facts &amp; figures as possible since you may be able to narrate one story with given metrics A, and recycle the same story from a different angle while relying on metrics B.
</methodology>
<instructions><![CDATA[
→ identify key concepts
e.g. rationale &amp; buzzwords head hunters expect to hear from you
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ after drafting your answer in a text editor, use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences of 70-100 words using the past participle or infinitive form and bullet points for each idea</em>
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
]]></instructions>
<instructions_demo><![CDATA[Demo
✓ Kind of experience &amp; rationale
upstream &amp; downstream feedback
keeping a composed attitude in the face of criticism

✓ Key concepts &amp; buzzwords
taking things with a pinch of salt (distancing)
lesson learnt (resilience)
  
✓ Support stories
disappointing performance review by a superior in spite of your hard work
misunderstanding of a given task
(...)
]]></instructions_demo> 
<activity_options>stopwatch</activity_options>
<key></key>
<qa>
<qs><![CDATA[<em>When did you last make use of your fact-finding skills to solve a problem?</em>
What kind of experience does this question call for? What is the rationale?
]]></qs>
<ans>✓ Experience
greatest &amp; weakest points of your career

✓ Rationale
→ show you can think outside the box, i.e. creatively but logically, in a repeatable manner
→ anticipate what converging factors are relevant to each case
</ans>
<hint>
</hint>
</qa>
<qa>
<qs>What key concepts &amp; buzzwords are expected in your answer?</qs>
<ans>✓ Key concepts
→ conducted research to identify the root cause of a production issue
→ interviewed key stakeholders to gather detailed insights about project challenges
→ analysed data trends to uncover hidden inefficiencies in a workflow
→ reviewed historical records to resolve a customer service dispute
→ investigated discrepancies between financial reports and identifying corrective actions
→ utilised surveys and feedback to determine areas for product improvement
→ leveraged industry benchmarks to solve a competitive analysis challenge
→ performed a root cause analysis to address recurring operational bottlenecks
  
✓ Buzzwords
fact-finding skills
thinking laterally
divergent thinking
</ans>
<hint>fact-finding skills = ability to systematically gather, verify, and analyse information to identify problems, solutions, or insights for decision-making
</hint>
</qa>
<qa>
<qs>What support stories give evidence of your skills? What narrative pattern(s) is/are more appropriate to keep your interlocutor intrigued?</qs>
<ans>
✓ Support stories
implemented a new tracing system for journaling xml formatted events

(S) Situation
failed to find documentation explaining limitations

(T) Task
code in xml for journaling events

(A) Action
developed over a dozen versions iteratively of increasing complexity
investigated limitations
went from discovery to discovery over 3 weeks

(R) Result
published the final solution
every technology features hidden or undocumented behaviour
</ans>
<ans>
✓ Support stories
→ updated datasets to take into account childish questions of customers

(S) Situation
✓ product analyst noticed mistakes in the way customers were chatting with the AI chatbot
→ chatbot would provide wrong answers to 30% of policy questions

(T) Task
→ search dataset logs to understand low customer satisfaction as requested from business analysts

(A) Action
→ analysed database logs from customers
→ updated datasets to take into account childish questions of customers
(...)

(R) Result
→ provided an update w/in only 3 weeks
→ increased customer satisfaction from 3.8 to 4.2%

✓ Support stories
→ saved money by not investing in the wrong project
→ created models controlled by the Central Bank

(S) Situation
✓ needed to create &amp; estimate clients' credit risk

(T) Task
→ provide documentation for the Central Bank's machine learning models
(...)

(A) Action
→ wrote documentation 
→ requested approval from the Central Bank
(...)

(R) Result
→ decreased number of reports from the Central Bank
→ used ML algos to decrease credit risk
</ans>
<hint></hint>
</qa>
<qa>
<qs>What follow-up questions should you anticipate on this topic?</qs>
<ans>
Would you have been able to solve these challenges without your team? Why / why not?
</ans>
<hint>
</hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>66</mdlid>
<clog_expressions>
diligence = careful and thorough work or effort
Oops-a-daisy = something said to young children when they fall over
to persevere = (in sth / in doing sth) | ~ (with sth/sb) (approving) to continue trying to do or achieve sth in spite of difficulties
fact-finding skills = ability to systematically gather, verify, and analyse information to identify problems, solutions, or insights for decision-making
</clog_expressions>
</clog_activity>
</clog_support_material>

<clog_activity>
<mdlid>65</mdlid>
<clog_deco><![CDATA[
I waited <strong>for</strong> them for a week
]]></clog_deco>
<clog_pig>
</clog_pig>
</clog_activity>
</clog_session>


<clog_session>
<clog_session_number></clog_session_number>
<clog_session_date>20250714</clog_session_date>
<clog_session_date_cancelled></clog_session_date_cancelled>
<clog_session_date_rescheduled></clog_session_date_rescheduled>
<clog_session_time>09:00-10:00</clog_session_time>
<clog_session_ach>1</clog_session_ach>
<clog_session_credit></clog_session_credit>
<clog_session_credit_date></clog_session_credit_date>
<clog_session_rate>3000</clog_session_rate>
<clog_session_balance>-3000 + 9000 = 6000</clog_session_balance>
<clog_session_status>active</clog_session_status>
<clog_session_print></clog_session_print>
<clog_session_title>JH | Identifying support stories - Conflict resolution</clog_session_title>
<clog_session_comment>By the end of this session you will have studied </clog_session_comment>
<clog_session_hw><![CDATA[
<img src="pix/icons8-lecturer-100.png" width="35em" border="0" alt="icons8-lecturer-100.png"> Identifying support stories
<strong>Conflict resolution</strong>
Have you ever had to go above and beyond the call of duty in order to get a job done?
When things go wrong, do you take time to evaluate if your work could have been completed in another way, or do you proceed without delay with your next task?

→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
→ use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences using the past participle or infinitive form and bullet points for each idea</em>

<img src="pix/zoom_meeting.png" width="35em" border="0" alt="zoom_meeting.png"> Zoom meeting details
Meeting ID: <strong>765 1187 4648</strong>
<strong>Passcode: pFGjq3</strong>  
<a class="clog" target="about_blank" href="https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1">https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1</a>
]]></clog_session_hw>

<clog_support_material>
<clog_book_title>Bottoms Up - JH</clog_book_title>
<clog_book_level>B2</clog_book_level>
<clog_book_unit>Preparing for professional mobility</clog_book_unit>

<clog_activity>
<mdlid>64</mdlid>
<activity_id>2</activity_id>
<activity_id>10</activity_id>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_title>Have you ever had to go above and beyond the call of duty in order to get a job done?</activity_title>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_lead_in>How often do go the extra mile? Is it because you want to be promoted?</activity_lead_in>
<methodology>Do not use the same story more than twice. Prepare at least 2-3 stories per experience area. If you do use the same story, explain why.
Collect as many facts &amp; figures as possible since you may be able to narrate one story with given metrics A, and recycle the same story from a different angle while relying on metrics B.
</methodology>
<instructions><![CDATA[
→ identify key concepts
e.g. rationale &amp; buzzwords head hunters expect to hear from you
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ after drafting your answer in a text editor, use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences of 70-100 words using the past participle or infinitive form and bullet points for each idea</em>
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
]]></instructions>
<instructions_demo><![CDATA[Demo
✓ Kind of experience &amp; rationale
upstream &amp; downstream feedback
keeping a composed attitude in the face of criticism

✓ Key concepts &amp; buzzwords
taking things with a pinch of salt (distancing)
lesson learnt (resilience)
  
✓ Support stories
disappointing performance review by a superior in spite of your hard work
misunderstanding of a given task
(...)
]]></instructions_demo> 
<activity_options>stopwatch</activity_options>
<key></key>
<qa>
<qs><![CDATA[<em>Have you ever had to go above and beyond the call of duty in order to get a job done?</em>
What kind of experience does this question call for? What is the rationale?
]]></qs>
<ans>✓ Experience
greatest &amp; weakest points of your career

✓ Rationale
→ show unwavering commitment
</ans>
<hint>unwavering = not changing or becoming weaker in any way
</hint>
</qa>
<qa>
<qs>What key concepts &amp; buzzwords are expected in your answer?</qs>
<ans>✓ Key concepts
→ take on additional responsibilities due to a colleague’s sudden departure
→ work overtime to meet tight deadlines for a key client project
→ volunteer to lead a project outside of core responsibilities to ensure its success
→ coordinate with multiple teams to resolve an unexpected technical issue
→ offer support after hours to resolve urgent client concerns
→ go beyond standard procedures to ensure a customer's needs were met
→ proactively identify and solve a potential problem before it escalated
→ step in to mentor new team members during peak workload times
  
✓ Buzzwords
above and beyond
cross-functional collaboration
</ans>
<hint>above and beyond = exceeding expectations or going further than what is required or typically expected in a job role
</hint>
</qa>
<qa>
<qs>What support stories give evidence of your skills? What narrative pattern(s) is/are more appropriate to keep your interlocutor intrigued?</qs>
<ans>
(S) Situation
quality assurance incl. automated testing &amp; new scenarios revealed design flaws beyond your field of competences
unpredictable mistakes are widespread in a developer's workload (especially when dealing with old systems)

(T) Task
reproduced scenario to identify errors

(A) Action
postponed the release
worked late 2 consecutive nights &amp; over the weekend
collaborated w/ 3 different teams to align interfaces (i.e. cross-functional collaboration)
reviewed not only your code but also another team's code
implemented a robust fix by running additional tests to avoid any possible technical debt

(R) Result
documented issue &amp; created artefacts to redesign parts of the code
as a tech lead, spent another 3 weeks to patch the next release
built a reputation as a developer writing code to fix urgent bugs and not generate new ones (or break future code)
</ans>
<hint></hint>
</qa>
<qa>
<qs>What follow-up questions should you anticipate on this topic?</qs>
<ans>
Are you not getting frustrated to mitigate other people's mistakes?
Had your managers appreciated to what extent you had exceeded expectations?
Would you go the extra mile again even if you weren't remunerated accordingly or do you consider this inappropriate behaviour for senior positions?
</ans>
<hint>to go the extra mile = to make a special effort to achieve something 
</hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>63</mdlid>
<activity_id>3</activity_id>
<activity_id>12</activity_id>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_title>When things go wrong, do you take time to evaluate your work?</activity_title>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_lead_in>When things go wrong, do you take time to evaluate if your work could have been completed in another way, or do you proceed without delay with your next task?</activity_lead_in>
<methodology>Do not use the same story more than twice. Prepare at least 2-3 stories per experience area. If you do use the same story, explain why.
Collect as many facts &amp; figures as possible since you may be able to narrate one story with given metrics A, and recycle the same story from a different angle while relying on metrics B.
</methodology>
<instructions><![CDATA[
→ identify key concepts
e.g. rationale &amp; buzzwords head hunters expect to hear from you
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ after drafting your answer in a text editor, use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences of 70-100 words using the past participle or infinitive form and bullet points for each idea</em>
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
]]></instructions>
<instructions_demo><![CDATA[Demo
✓ Kind of experience &amp; rationale
upstream &amp; downstream feedback
keeping a composed attitude in the face of criticism

✓ Key concepts &amp; buzzwords
taking things with a pinch of salt (distancing)
lesson learnt (resilience)
  
✓ Support stories
disappointing performance review by a superior in spite of your hard work
misunderstanding of a given task
(...)
]]></instructions_demo> 
<activity_options>stopwatch</activity_options>
<key></key>
<qa>
<qs><![CDATA[<em>When things go wrong, do you take time to evaluate if your work could have been completed in another way, or do you proceed without delay with your next task?</em>
What kind of experience does this question call for? What is the rationale?
]]></qs>
<ans>✓ Experience
conflict resolution
greatest &amp; weakest points of your career
upstream &amp; downstream feedback

✓ Rationale
→ demonstrate ability to prioritise tasks
→ balance learning from mistakes and compromising with a possible technical debt
</ans>
<hint>
</hint>
</qa>
<qa>
<qs>What key concepts &amp; buzzwords are expected in your answer?</qs>
<ans>✓ Key concepts
→ professional diligence
→ dealing with feedback
  
✓ Buzzwords
diligence
Oops-a-daisy
</ans>
<hint>diligence = careful and thorough work or effort
Oops-a-daisy = something said to young children when they fall over
</hint>
</qa>
<qa>
<qs>What support stories give evidence of your skills? What narrative pattern(s) is/are more appropriate to keep your interlocutor intrigued?</qs>
<ans>
✓ Support stories:
mentoring

(S) Situation
〆lacked tangible deliverables
✓ mentee could not meet deadlines because the mentor didn't provide enough guidance
= task was wrongly assigned

(T) Task
✓ re-assigned realistic objectives given professional experience of junior team member
→ changed on-boarding plan

(A) Action
✓ delivered feedback with empathy and honesty
✓ refrained from suggesting frustration or disappointment
✓ distinguished recoverable from irrecoverable errors in mentoring
✓ broke down KPIs into smaller stages
✓ communicated decision respectfully and privately to avoid reputational damage

(R) Result
✓ provided impartial feedback during performance review 
✓ both mentee &amp; mentor learnt from this mismanagement
✓ mentee changed position in the company to become a future team-lead
→ reflected on leadership integrity by acknowledging your own mistakes
</ans>
<ans>
✓ Support stories:
adding new fields into a database to generate substantial reports

(S) Situation
experienced speed loss in report building
tests showed results found in the wrong tables of the db

(T) Task
shortened time required to update reports with new fields in the db

(A) Action
analysed reports upon receiving negative feedback from end users
joined tables instead of adding new fields

(R) Result
generated reports 30% faster
learnt the hard way by making a mistake that couldn't have been anticipated
</ans>
<hint></hint>
</qa>
<qa>
<qs>What follow-up questions should you anticipate on this topic?</qs>
<ans>
Could someone with more experience have made the same mistake?<!-- yes! -->
Would analysing this mistake likely help avoiding it again? <!-- no! -->
</ans>
<hint>
</hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>62</mdlid>
<clog_expressions>
unwavering = not changing or becoming weaker in any way
above and beyond = exceeding expectations or going further than what is required or typically expected in a job role
to go the extra mile = to make a special effort to achieve something 
</clog_expressions>
</clog_activity>
</clog_support_material>

<clog_activity>
<mdlid>61</mdlid>
<clog_deco><![CDATA[
If you feel <strike>yourself</strike> as <strike>an</strike> <strong>the</strong> owner of the project
As <strike>an involved</strike> <strong>a motivated</strong> person
]]></clog_deco>
<clog_pig>
</clog_pig>
</clog_activity>

</clog_session>





<clog_session>
<clog_session_number></clog_session_number>
<clog_session_date>20250704</clog_session_date>
<clog_session_date_cancelled></clog_session_date_cancelled>
<clog_session_date_rescheduled></clog_session_date_rescheduled>
<clog_session_time>09:00-10:00</clog_session_time>
<clog_session_ach>1</clog_session_ach>
<clog_session_credit></clog_session_credit>
<clog_session_credit_date></clog_session_credit_date>
<clog_session_rate>3000</clog_session_rate>
<clog_session_balance>-3000 + 12 000 = 9 000</clog_session_balance>
<clog_session_status>active</clog_session_status>
<clog_session_print></clog_session_print>
<clog_session_title>JH | Identifying support stories - Leadership - Conflict resolution</clog_session_title>
<clog_session_comment>By the end of this session you will have studied </clog_session_comment>
<clog_session_hw><![CDATA[
<img src="pix/icons8-lecturer-100.png" width="35em" border="0" alt="icons8-lecturer-100.png"> Identifying support stories
Tell me about a time when you had to use your presentation skills to influence someone's opinion (check if needs updating)

<strong>Conflict resolution</strong>
Describe a time when you anticipated potential problems and developed preventive measures.
Have you ever had to go above and beyond the call of duty in order to get a job done?
When things go wrong, do you take time to evaluate if your work could have been completed in another way, or do you proceed without delay with your next task?

→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
→ use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences using the past participle or infinitive form and bullet points for each idea</em>

<img src="pix/zoom_meeting.png" width="35em" border="0" alt="zoom_meeting.png"> Zoom meeting details
Meeting ID: <strong>765 1187 4648</strong>
<strong>Passcode: pFGjq3</strong>  
<a class="clog" target="about_blank" href="https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1">https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1</a>
]]></clog_session_hw>

<clog_support_material>
<clog_book_title>Bottoms Up - JH</clog_book_title>
<clog_book_level>B2</clog_book_level>
<clog_book_unit>Preparing for professional mobility</clog_book_unit>

<clog_activity>
<mdlid>60</mdlid>
<activity_id>1</activity_id>
<activity_icon>pix/icons8-microscope-100_white.png</activity_icon>
<activity_title>Formatting notes for support stories</activity_title>
<functional_language></functional_language>
<session_date></session_date>
<hw_anchor></hw_anchor> 
<activity_status>active</activity_status>
<activity_status>wip</activity_status>
<activity_type>xml_multi_dd_row</activity_type>
<activity_lead_in>How can you prepare your notes to ensure you sound both self-confident and spontaneous?</activity_lead_in>
<instructions><![CDATA[
Look at some sample notes
→ match the kinds of formatting with the sample versions 
→ which formats are easier to recycle and improvise with? Why?
]]></instructions>
<!--<instructions_demo><![CDATA[
]]></instructions_demo>  -->
<!--<instructions02><![CDATA[
]]></instructions02> -->
<column_background_color></column_background_color>
<column_font_color></column_font_color>
<column_font_size_percentage></column_font_size_percentage>
<column_width_percentage>14</column_width_percentage>
<column_height_em>6</column_height_em>
<column_float>left</column_float>
<targets><![CDATA[
<strong>version 1</strong><br />liaising 4 Doc &amp; Loc dept<br />15 new articles<br />feedback - EU US sm experts<br />doc improved in prod descriptions 4 sales<br />knowledge sharing
<strong>version 2</strong><br />While I was liaising for the Documentation &amp; Localization department of my previous company I authored 15 new articles, indeed I had been tasked to collect feedback from subject matter experts from Europe &amp; the US; the latter really helped me improve documentation in product descriptions for the sales team and, consequently, I successfully contributed to knowledge sharing.
<strong>version 3</strong><br />I authored 15 new articles for the Documentation &amp; Localization department in my previous company.<br /><br />This was achieved by communicating with a multitude of stakeholders, such as European and North American subject matter experts.<br /><br />As a result the documentation in product descriptions for the sales team was much improved.<br />Consequently, I successfully contributed to knowledge sharing.
<strong>version 4</strong><br />&bull; liaising for the Documentation &amp; Localization department<br />&bull; author of 15 new articles<br />&bull; collected feedback from European and North American subject matter experts<br />&bull; documentation improved in product descriptions for the sales team<br />&bull; contributed to knowledge sharing
<strong>version 5</strong><br />&bull; liaised for the Documentation &amp; Localization department<br />&bull; communicated with a multitude of stakeholders<br />&bull; authored 15 new articles<br />&bull; collected feedback from European and North American subject matter experts<br />&bull; improved documentation in product descriptions for the sales team<br />&bull; contributed to knowledge sharing
<strong>version 6</strong><br />&bull; liaising for the Documentation &amp; Localization department<br />&bull; communication with a multitude of stakeholders<br />&bull; authoring of 15 new articles<br />&bull; feedback collection from European and North American subject matter experts<br />&bull; improvement of documentation in product descriptions for the sales team<br />&bull; contribution to knowledge sharing
]]></targets>
<js_droppables>
1
2
3
4
5
6
</js_droppables>
<activity_contents><![CDATA[
telegraphic
prose
paragraphing
bullet points
grammatically balanced action verbs (past participles)
grammatically balanced with gerunds &amp; noun phrases
]]></activity_contents>
<key><![CDATA[
<strong>telegraphic</strong>
liaising 4 Doc &amp; Loc dept
15 new articles
feedback - EU US sm experts
doc improved in prod descriptions 4 sales
knowledge sharing

〆telegraphic notes are less legible without context


<strong>prose</strong>
While I was liaising for the Documentation &amp; Localization department of my previous company I authored 15 new articles, indeed I had been tasked to collect feedback from subject matter experts from Europe &amp; the US; the latter really helped me improve documentation in product descriptions for the sales team and, consequently, I successfully contributed to knowledge sharing.

〆prose with lengthy sentences features much unnecessary information
→ hampers improvisation


<strong>paragraphing</strong>
I authored 15 new articles for the Documentation &amp; Localization department in my previous company.
This was achieved by communicating with a multitude of stakeholders, such as European and North American subject matter experts.
As a result the documentation in product descriptions for the sales team was much improved.
Consequently, I successfully contributed to knowledge sharing.

〆paragraphing of thoughts is only relevant to answers in written interviews, provided they remain succinct


<strong>bullet points</strong>
&bull; liaising for the Documentation &amp; Localization department
&bull; author of 15 new articles
&bull; collected feedback from European and North American subject matter experts
&bull; documentation improved in product descriptions for the sales team
&bull; contributed to knowledge sharing

〆inconsistent grammar forms &amp; disparate bullet points may be confusing


<strong>grammatically balanced with action verbs (past participles, gerunds, noun phrases)</strong>
&bull; liaised for the Documentation &amp; Localization department
&bull; communicated with a multitude of stakeholders 
&bull; authored 15 new articles
&bull; collected feedback from European and North American subject matter experts
&bull; improved documentation in product descriptions for the sales team
&bull; contributed to knowledge sharing

✓ bullet points with action verbs are more legible &amp; easier to retrieve relevant data from
→ faster to drill, recycle for another question and improvise with
= recommended format for preparing answers to questions


<strong>grammatically balanced with gerunds &amp; noun phrases</strong>
&bull; liaising for the Documentation &amp; Localization department
&bull; communication with a multitude of stakeholders 
&bull; authoring of 15 new articles
&bull; feedback collection from European and North American subject matter experts
&bull; improvement of documentation in product descriptions for the sales team
&bull; contribution to knowledge sharing

〆lengthy noun phrases &amp; gerunds with prepositions are more relevant to listing skills in a CV than past actions
]]></key>
</clog_activity>

<clog_activity>
<mdlid>59</mdlid>
<activity_id>1</activity_id>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_title>How do you anticipate potential problems and develop preventive measures?</activity_title>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_lead_in></activity_lead_in>
<methodology>Do not use the same story more than twice. Prepare at least 2-3 stories per experience area. If you do use the same story, explain why.
Collect as many facts &amp; figures as possible since you may be able to narrate one story with given metrics A, and recycle the same story from a different angle while relying on metrics B.
</methodology>
<instructions><![CDATA[
→ identify key concepts
e.g. rationale &amp; buzzwords head hunters expect to hear from you
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ after drafting your answer in a text editor, use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences of 70-100 words using the past participle or infinitive form and bullet points for each idea</em>
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
]]></instructions>
<instructions_demo><![CDATA[Demo
✓ Kind of experience &amp; rationale
upstream &amp; downstream feedback
keeping a composed attitude in the face of criticism

✓ Key concepts &amp; buzzwords
taking things with a pinch of salt (distancing)
lesson learnt (resilience)
  
✓ Support stories
disappointing performance review by a superior in spite of your hard work
misunderstanding of a given task
(...)
]]></instructions_demo> 
<activity_options>stopwatch</activity_options>
<key></key>
<qa>
<qs><![CDATA[<em>How do you anticipate potential problems and develop preventive measures?</em>
What kind of experience does this question call for? What is the rationale?
]]></qs>
<ans>✓ Experience
leadership

✓ Rationale
ability to identify risks and vulnerabilities before they become insurmountable
show independence vs tendency to escalate
→ don't ignore problems by burying your head in the sand
</ans>
<hint>insurmountable = (of difficulties, problems, etc.) that cannot be dealt with successfully
</hint>
</qa>
<qa>
<qs>What key concepts &amp; buzzwords are expected in your answer?</qs>
<ans>✓ Key concepts
→ conducting pre-launch risk audits with stakeholder input  
→ creating contingency workflows for process bottlenecks  
→ integrating early feedback loops into product lifecycle  
→ establishing escalation protocols with ownership mapping  
→ building early-warning systems for service disruptions  
→ scheduling training to prevent compliance breaches  
→ documenting prevention strategies in knowledge base  
→ reviewing risk logs in weekly planning sessions  

✓ Buzzwords
preventive leadership
</ans>
<hint>preventive leadership = focuses on identifying risks and vulnerabilities before they escalate. These leaders are forward-thinking, analytical, and proactive. They embed mitigation strategies into daily operations, reduce disruption, and ensure business continuity by anticipating both internal and external challenges
 </hint>
</qa>
<qa>
<qs>What support stories give evidence of your skills? What narrative pattern(s) is/are more appropriate to keep your interlocutor intrigued?</qs>
<ans>
(S) Situation
migration of Scada system (based on ageing industrial standards, incl. non unicode characters) of some 700 000 end points protected by industrial cyber security
found a mistake in the regular expression to match usernames in the registry (wrong, non ASCII character code)

(T) Task
proved that original system ignored non unicode characters
offered to reverse engineer proprietary data storage format consisting of a mix of hashes and hex code 
i.e. getting data from unknown data

(A) Action
reached your manager
evidenced breach
added code to process symbols such as Arabic, Russian
implemented early diagnostic of format changing to be future proof

(R) Result
avoided many bugs in non Latin usernames of potential, future clients
contributed to knowledge base
should always double-check original code
</ans>
<hint></hint>
</qa>
<qa>
<qs>What follow-up questions should you anticipate on this topic?</qs>
<ans>
To what extent was business continuity at risk?
How close were you to reaching a bottleneck or service disruption?
</ans>
<hint>
</hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>58</mdlid>
<clog_expressions>
insurmountable = (of difficulties, problems, etc.) that cannot be dealt with successfully
preventive leadership = focuses on identifying risks and vulnerabilities before they escalate. These leaders are forward-thinking, analytical, and proactive. They embed mitigation strategies into daily operations, reduce disruption, and ensure business continuity by anticipating both internal and external challenges
 </clog_expressions>
</clog_activity>
</clog_support_material>

<clog_activity>
<mdlid>57</mdlid>
<clog_deco><![CDATA[
Now I can answer <strike>for</strike> this question only by...
]]></clog_deco>
<clog_pig>
</clog_pig>
</clog_activity>

</clog_session>




<clog_session>
<clog_session_number></clog_session_number>
<clog_session_date>20250630</clog_session_date>
<clog_session_date_cancelled></clog_session_date_cancelled>
<clog_session_date_rescheduled></clog_session_date_rescheduled>
<clog_session_time>09:00-10:00</clog_session_time>
<clog_session_ach>1</clog_session_ach>
<clog_session_credit></clog_session_credit>
<clog_session_credit_date></clog_session_credit_date>
<clog_session_rate>3000</clog_session_rate>
<clog_session_balance>-3000 + 15 000 = 12 000</clog_session_balance>
<clog_session_status>active</clog_session_status>
<clog_session_print></clog_session_print>
<clog_session_title>JH | Identifying support stories - Leadership (7/5)</clog_session_title>
<clog_session_comment>By the end of this session you will have studied </clog_session_comment>
<clog_session_hw><![CDATA[
<img src="pix/icons8-lecturer-100.png" width="35em" border="0" alt="icons8-lecturer-100.png"> Identifying support stories
Leadership
Tell me about a time when you were forced to make an unpopular decision
→ find an alternative story to re-writing the Sigma engine
OR 
emphasise why it was unpopular, explain what obstacles you faced, how you dealt with resistance from your team

Tell me about a time when you had to use your presentation skills to influence someone's opinion
→ focus on storytelling skills
Describe a time when you anticipated potential problems and developed preventive measures.
<!--
see B2JH
Have you ever had to go above and beyond the call of duty in order to get a job done?
When things go wrong, do you take time to evaluate if your work could have been completed in another way, or do you proceed without delay with your next task?
--> 
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
→ use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences using the past participle or infinitive form and bullet points for each idea</em>

<img src="pix/zoom_meeting.png" width="35em" border="0" alt="zoom_meeting.png"> Zoom meeting details
Meeting ID: <strong>765 1187 4648</strong>
<strong>Passcode: pFGjq3</strong>  
<a class="clog" target="about_blank" href="https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1">https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1</a>
]]></clog_session_hw>

<clog_support_material>
<clog_book_title>Bottoms Up - JH</clog_book_title>
<clog_book_level>B2</clog_book_level>
<clog_book_unit>Preparing for professional mobility</clog_book_unit>

<!-- has been updated from previous Sigma story -->
<clog_activity>
<mdlid>56</mdlid>
<activity_id>1</activity_id>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_title>Tell me about a time when you were forced to make an unpopular decision</activity_title>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_lead_in></activity_lead_in>
<methodology>Do not use the same story more than twice. Prepare at least 2-3 stories per experience area. If you do use the same story, explain why.
Collect as many facts &amp; figures as possible since you may be able to narrate one story with given metrics A, and recycle the same story from a different angle while relying on metrics B.
</methodology>
<instructions><![CDATA[
→ identify key concepts
e.g. rationale &amp; buzzwords head hunters expect to hear from you
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ after drafting your answer in a text editor, use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences of 70-100 words using the past participle or infinitive form and bullet points for each idea</em>
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
]]></instructions>
<instructions_demo><![CDATA[Demo
✓ Kind of experience &amp; rationale
upstream &amp; downstream feedback
keeping a composed attitude in the face of criticism

✓ Key concepts &amp; buzzwords
taking things with a pinch of salt (distancing)
lesson learnt (resilience)
  
✓ Support stories
disappointing performance review by a superior in spite of your hard work
misunderstanding of a given task
(...)
]]></instructions_demo> 
<activity_options>stopwatch</activity_options>
<key></key>
<qa>
<qs><![CDATA[<em>Tell me about a time when you were forced to make an unpopular decision</em>
What kind of experience does this question call for? What is the rationale?
]]></qs>
<ans>✓ Experience
leadership
cross-functional collaboration

✓ Rationale
ability to make decisions aligned with core corporate values
forcing your way to achieve goals
</ans>
<hint>
</hint>
</qa>
<qa>
<qs>What key concepts &amp; buzzwords are expected in your answer?</qs>
<ans>✓ Key concepts
→ restructuring team roles during budget cuts  
→ prioritizing business continuity over short-term morale  
→ communicating decision with radical transparency  
→ offering one-on-one support to affected staff  
→ emphasizing long-term vision in messaging  
→ gathering feedback to refine future decisions  
→ demonstrating consistency to build post-decision trust  
→ documenting rationale for accountability  

✓ Buzzwords
principled leadership
agile mindset 
</ans>
<hint>principled leadership = making decisions aligned with core values, even when unpopular. It emphasizes integrity, fairness, and accountability. These leaders prioritize the greater good over convenience, handle resistance with empathy, and remain transparent to maintain trust in ethically complex situations
agile mindset = thought process that involves understanding, collaborating, learning, and staying flexible to achieve high-performing results. This way of thinking helps teams adapt to change, rather than struggle around it
</hint>
</qa>
<qa>
<qs>What support stories give evidence of your skills? What narrative pattern(s) is/are more appropriate to keep your interlocutor intrigued?</qs>
<ans>
(S) Situation
developing a new, critical feature of a reporting system
resisted pressure to build a non-future proof architecture

(T) Task
management called for ASAP implementation of a full-scope feature via patches

(A) Action
stood your ground
demonstrated risks with a SWOT analysis
pushed for continuous improvement on the long term
facilitated negotiation between product manager and product developer

(R) Result
delivered only core functionality
reduced scope to the disappointment of some stakeholders
20% reduction
avoided accumulating technical debt
</ans>
<hint></hint>
</qa>
<qa>
<qs>What follow-up questions should you anticipate on this topic?</qs>
<ans>How did the team react to your stance?
Would you consider yourself as stubborn or having a determined and agile mindset if relevant?
Has taking unpopular decisions made you more or less popular as a professional?
Have you ever lost opportunities as a result of your determined approach? 
</ans>
<hint>stubborn = (often disapproving) determined not to change your opinion or attitude; obstinate
agile mindset = thought process that involves understanding, collaborating, learning, and staying flexible to achieve high-performing results. This way of thinking helps teams adapt to change, rather than struggle around it
</hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>55</mdlid>
<activity_id>2</activity_id>
<activity_id>15 A</activity_id>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_title>Tell me about a time when you had to use your presentation skills to influence someone's opinion</activity_title>
<activity_title>Have you been in a situation in which you were able to use persuasion to successfully convince someone to see things your way? </activity_title>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_lead_in>Can you use storytelling to achieve your goals? How?</activity_lead_in>
<methodology>Do not use the same story more than twice. Prepare at least 2-3 stories per experience area. If you do use the same story, explain why.
Collect as many facts &amp; figures as possible since you may be able to narrate one story with given metrics A, and recycle the same story from a different angle while relying on metrics B.
</methodology>
<instructions><![CDATA[
→ identify key concepts
e.g. rationale &amp; buzzwords head hunters expect to hear from you
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ after drafting your answer in a text editor, use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences of 70-100 words using the past participle or infinitive form and bullet points for each idea</em>
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
]]></instructions>
<instructions_demo><![CDATA[Demo
✓ Kind of experience &amp; rationale
upstream &amp; downstream feedback
keeping a composed attitude in the face of criticism

✓ Key concepts &amp; buzzwords
taking things with a pinch of salt (distancing)
lesson learnt (resilience)
  
✓ Support stories
disappointing performance review by a superior in spite of your hard work
misunderstanding of a given task
(...)
]]></instructions_demo> 
<activity_options>stopwatch</activity_options>
<key></key>
<qa>
<qs><![CDATA[<em>Tell me about a time when you had to use your presentation skills to influence someone's opinion</em>
What kind of experience does this question call for? What is the rationale?
]]></qs>
<ans>✓ Experience
leadership
cross functional collaboration
conflict resolution

✓ Rationale
show you may guide your team with inspiring storytelling techniques
</ans>
<hint></hint>
</qa>
<qa>
<qs>What key concepts &amp; buzzwords are expected in your answer?</qs>
<ans>✓ Key concepts
→ preparing high-impact visuals to frame key data  
→ structuring narrative to match executive priorities  
→ rehearsing tone and timing for message clarity  
→ anticipating objections with prepared responses  
→ engaging audience through interactive Q&amp;A  
→ tailoring message to align with stakeholder pain points  
→ highlighting short-term wins within long-term plan  
→ securing buy-in through confident delivery  
 
✓ Buzzwords
communication leadership
minimum viable product (MVP) 
</ans>
<hint>communication leadership = ability to influence, motivate, and guide others through clear, persuasive, and purposeful communication. These leaders adapt their message to various audiences, use storytelling effectively, and deliver with authenticity. They bridge gaps between vision and execution through compelling presentations and dialogue
 </hint>
</qa>
<qa>
<qs>What support stories give evidence of your skills? What narrative pattern(s) is/are more appropriate to keep your interlocutor intrigued?</qs>
<ans>
(S) Situation
experienced tedious process of checking over-night builds, false positives... due to legacy
wasted 15hrs per week on repetitive validation

(T) Task
offered to provide a telemetry server for antivirus product

(A) Action
quantified waste of time over 2 weeks
calculated time saved w/ alternative solution
drafted an MVP (minimal valuable product)
handled 80% of cases
recorded a video to explain the script
presented different scenarios

(R) Result
improved ROI
manual testing shortened
deployed automated testing
came to the conclusion that too much data in your slides can less effective to convince someone
</ans>
<!-- also used later in Have you ever tried to accomplish something and failed? -->
<ans>
(S) Situation
joined the KATAP - Kaspersky Anti Target Attack Platform as a developer
assigned a typical, universal scenario of integrating telemetric processing into an existing cloud

(T) Task
build integration with KATAP server with 2 independent parts which begin in a strict order in a new team
obtain connection integration, and only then system status

(A) Action
→ coded the client part of the client to communication server channel
found design mistakes &amp; sporadic crashes consisting in flooding sys admin with temporary error logs
analysed logs &amp; added additional traces
→ took cross-functional steps
requested designs from the architect 
carried out testing with quality assurance team
organised a cross team call with 2 developers' team (service provider team, initialisation team)
identified which technology is responsible for launching modules
→ took risk management decisions
reached an independent contributor in your company for further advice
→ identified a race condition which had been ignored at design stage
found missing dependence due to legacy technology

(R) Result
solved the race condition thanks to team working with over 120 people
(architects, 50+ developers, 60+ members of the Quality Assurance team)
eliminated all bugs within 1-2 weeks
</ans>
<hint>minimum viable product (MVP) = version of a product with just enough features to be usable by early customers who can then provide feedback for future product development. A focus on releasing an MVP means that developers potentially avoid lengthy and (possibly) unnecessary work. Instead, they iterate on working versions and respond to feedback, challenging and validating assumptions about a product's requirements
</hint>
</qa>
<qa>
<qs>What follow-up questions should you anticipate on this topic?</qs>
<ans>
How often do you find yourself sorting out and perhaps shun essential data for your audience because less is more?
Why isn't plotting statistics on a graph always the best way to communicate?
Have some of your stakeholders sometimes failed to understand your point in spite of all the evidence presented? What did you do next?
What narrative techniques (such as a SWOT analysis, Cialdini's principles of persuasion, etc) do you prefer? Why?
</ans>
<hint>to shun = to avoid sb/sth
</hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>54</mdlid>
<clog_expressions>
principled leadership = making decisions aligned with core values, even when unpopular. It emphasizes integrity, fairness, and accountability. These leaders prioritize the greater good over convenience, handle resistance with empathy, and remain transparent to maintain trust in ethically complex situations
agile mindset = thought process that involves understanding, collaborating, learning, and staying flexible to achieve high-performing results. This way of thinking helps teams adapt to change, rather than struggle around it
stubborn = (often disapproving) determined not to change your opinion or attitude; obstinate
agile mindset = thought process that involves understanding, collaborating, learning, and staying flexible to achieve high-performing results. This way of thinking helps teams adapt to change, rather than struggle around it
communication leadership = ability to influence, motivate, and guide others through clear, persuasive, and purposeful communication. These leaders adapt their message to various audiences, use storytelling effectively, and deliver with authenticity. They bridge gaps between vision and execution through compelling presentations and dialogue
minimum viable product (MVP) = version of a product with just enough features to be usable by early customers who can then provide feedback for future product development. A focus on releasing an MVP means that developers potentially avoid lengthy and (possibly) unnecessary work. Instead, they iterate on working versions and respond to feedback, challenging and validating assumptions about a product's requirements
to shun = to avoid sb/sth
</clog_expressions>
</clog_activity>
</clog_support_material>

<clog_activity>
<mdlid>53</mdlid>
<clog_deco><![CDATA[
I have 18 <strike>quantities</strike> <strong>pieces of luggage</strong>
2 bags of <strike>table</strike> <strong>board</strong> games
They closed this position <strike>at all</strike> <strong>altogether</strong>
<strike>Every your</strike> <strong>Each of your</strong> next <strike>product is</strike> <strong>products are</strong> connected to your previous product
I tried to <strike>remind</strike> <strong>remember</strong> all the <strike>moments</strike> <strong>points</strong>
]]></clog_deco>
<clog_pig>
thorough /ˈθʌrə/
rigour /ˈrɪɡə/
</clog_pig>
</clog_activity>

</clog_session>



<clog_session>
<clog_session_number></clog_session_number>
<clog_session_date>20250623</clog_session_date>
<clog_session_date_cancelled></clog_session_date_cancelled>
<clog_session_date_rescheduled></clog_session_date_rescheduled>
<clog_session_time>09:00-10:00</clog_session_time>
<clog_session_ach>1</clog_session_ach>
<clog_session_credit></clog_session_credit>
<clog_session_credit_date></clog_session_credit_date>
<clog_session_rate>3000</clog_session_rate>
<clog_session_balance>-3000 + 18 000 = 15 000</clog_session_balance>
<clog_session_status>active</clog_session_status>
<clog_session_print></clog_session_print>
<clog_session_title>Multipass related technologies, education, context | Written interview - Canonical</clog_session_title>
<clog_session_title>JH | Identifying support stories - Leadership (7/5)</clog_session_title>
<clog_session_comment>By the end of this session you will have studied </clog_session_comment>
<clog_session_hw><![CDATA[
<img src="pix/icons8-hand-with-pen-100.png" width="35em" border="0" alt="icons8-writing-100.png"> Written interview - Canonical
<a class="clog" target="about_blank" href="https://docs.google.com/document/d/1DCZYJK-1qP2jQ3mWpV-52Kx-tqOxIELwzD-2C6qjDWU/edit?usp=sharing">https://docs.google.com/document/d/1DCZYJK-1qP2jQ3mWpV-52Kx-tqOxIELwzD-2C6qjDWU/edit?usp=sharing</a>
<a class="clog" target="about_blank" href="https://docs.google.com/document/d/1YcP0vsQq6Iuxfrm9dPHcyA4l9ia9TqiYc3_hLzDr8TU/edit?tab=t.0">https://docs.google.com/document/d/1YcP0vsQq6Iuxfrm9dPHcyA4l9ia9TqiYc3_hLzDr8TU/edit?tab=t.0</a>


postponed
<img src="pix/icons8-lecturer-100.png" width="35em" border="0" alt="icons8-lecturer-100.png"> Identifying support stories
Leadership
Tell me about a time when you were forced to make an unpopular decision
→ find an alternative story to re-writing the Sigma engine
OR 
emphasise why it was unpopular, explain what obstacles you faced, how you dealt with resistance from your team

Tell me about a time when you had to use your presentation skills to influence someone's opinion
→ focus on storytelling skills
Describe a time when you anticipated potential problems and developed preventive measures.
<!--
see B2JH
Have you ever had to go above and beyond the call of duty in order to get a job done?
When things go wrong, do you take time to evaluate if your work could have been completed in another way, or do you proceed without delay with your next task?
--> 
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
→ use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences using the past participle or infinitive form and bullet points for each idea</em>

<img src="pix/zoom_meeting.png" width="35em" border="0" alt="zoom_meeting.png"> Zoom meeting details
Meeting ID: <strong>765 1187 4648</strong>
<strong>Passcode: pFGjq3</strong>  
<a class="clog" target="about_blank" href="https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1">https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1</a>
]]></clog_session_hw>

<clog_support_material>
<clog_book_title>Bottoms Up - JH</clog_book_title>
<clog_book_level>B2</clog_book_level>
<clog_book_unit>Preparing for professional mobility</clog_book_unit>

<clog_activity>
<mdlid>52</mdlid>
<activity_id>2</activity_id>
<activity_title>Multipass related technologies | Written interview template - Canonical</activity_title>
<session_date></session_date>
<hw_anchor></hw_anchor>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_lead_in></activity_lead_in>
<instructions><![CDATA[Answer the questions.]]></instructions>
<!--<instructions02><![CDATA[ ]]></instructions02>
<instructions_demo><![CDATA[ ]]></instructions_demo>
<activity_options>stopwatch</activity_options> -->
<html5_video></html5_video>
<qas>
</qas>
<key>
</key>
<qa>
<qs>Describe your experience with C++.  Which standard(s) are you familiar with? What are some features you use regularly?
</qs>
<ans>
</ans>
<hint>
</hint>
</qa>
<qa>
<qs>How do you measure and minimize the resource footprint of your C++ applications?
</qs>
<ans></ans>
<hint>
</hint>
</qa>
<qa>
<qs>What hypervisors are you familiar with on Windows and Linux? Describe your experience with these.
</qs>
<ans></ans>
<hint>
</hint>
</qa>
<qa>
<qs>Describe your development experience on Linux, Windows, and/or macOS.
</qs>
<ans></ans>
<hint>
</hint>
</qa>
<qa>
<qs>Describe your level of understanding of networking, especially virtual networking on Windows, macOS and Linux.
</qs>
<ans></ans>
<hint>
</hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>51</mdlid>
<activity_id>3</activity_id>
<activity_title>Education | Written interview template - Canonical</activity_title>
<session_date></session_date>
<hw_anchor></hw_anchor>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_lead_in></activity_lead_in>
<instructions><![CDATA[Answer the questions.]]></instructions>
<!--<instructions02><![CDATA[ ]]></instructions02>
<instructions_demo><![CDATA[ ]]></instructions_demo>
<activity_options>stopwatch</activity_options> -->
<html5_video></html5_video>
<qas>
</qas>
<key>
</key>
<qa>
<qs>How did you rank in your final year of high school in mathematics? Were you a top student? On what basis would you say that?
</qs>
<ans>✓ ranking in class
✓ average grade over the year
</ans>
<hint>
</hint>
</qa>
<qa>
<qs>How did you rank in your final year of high school, in your home language? Were you a top student? On what basis would you say that?
</qs>
<ans>✓ ranking in class
✓ average grade over the year
</ans>
<hint>
</hint>
</qa>
<qa>
<qs>Please state your high school graduation results or university entrance results, and explain the grading system used. For example, in the US, you might give your SAT or ACT scores. In Germany, you might give your scores out of a grading system of 1-5, with 1 being the best.
</qs>
<ans>
✓ 5~1 Russian (3 = pass)
✓ 1~5 German
✓ 20~1 French (10/20 = pass)
✓ A~E Anglo-Saxon (C = pass - D, E, F = fail)
</ans>
<hint>
</hint>
</qa>
<qa>
<qs>Can you make a case that you are in the top 5% in your academic year, or top 1%, or even higher? If so please outline that case. Make reference where possible to standardised testing results at regional or national level, or university entrance results. Please explain any specific grading system used.
</qs>
<ans>
✓ regional contests, Olympiads
✓ grant(s)
</ans>
<hint>
</hint>
</qa>
<qa>
<qs>What sort of high school student were you? Outside of class, what were your interests and hobbies? What would your high school peers remember you for?
</qs>
<ans>
✓ hint at how diligent you were and/or have always been
→ relate to how you perceive work life balance today
✓ suggest your natural predisposition for team playing, leading...
</ans>
<hint>
</hint>
</qa>
<qa>
<qs>Which university and degree did you choose? What other universities did you consider, and why did you select that one?
</qs>
<ans>
✓ prestigious university ranked # nationally and # worldwide
✓ faculty
✓ ubiquitous | rare degree in (subject)
</ans>
<hint>ubiquitous = seeming to be everywhere or in several places at the same time; very common
</hint>
</qa>
<qa>
<qs>Overall, what was your degree result and how did that reflect on your ability? Please help us understand the grading system for your results.
</qs>
<ans>
✓ low level languages
✓ focus on algorithms rather than possibly deprecating technologies
→ coding in any language thanks to mastering principles
</ans>
<hint>
</hint>
</qa>
<qa>
<qs>During all of your education years, from high school to university,  can you describe any achievements that were truly exceptional?
</qs>
<ans>
✓ outline a challenge you are proud of rather than seek anything exceptional
→ explain why this was such an achievement for you 
e.g. building self-confidence for giving a presentation
e.g. networking during an international student exchange
</ans>
<hint>
</hint>
</qa>
<qa>
<qs>What leadership roles did you take on during your education? Did you conceive of, and drive to completion, any initiatives outside of your required classwork?</qs>
<ans>
✓ helping peers in difficulty to complete their homework
→ learnt to show empathy
→ got a taste of how rewarding coaching &amp; mentoring may feel
✓ ran a club
✓ headed a sports team
✓ organised a festival
</ans>
<hint>
</hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>50</mdlid>
<activity_id>4</activity_id>
<activity_title>Context | Written interview template - Canonical</activity_title>
<session_date></session_date>
<hw_anchor></hw_anchor>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_lead_in></activity_lead_in>
<instructions><![CDATA[Answer the questions.]]></instructions>
<!--<instructions02><![CDATA[ ]]></instructions02>
<instructions_demo><![CDATA[ ]]></instructions_demo>
<activity_options>stopwatch</activity_options> -->
<html5_video></html5_video>
<qas>
</qas>
<key>
</key>
<qa>
<qs>Outline your thoughts on the mission of Canonical. What is it about the company's purpose and goals which is most appealing to you? What do you see as risky or unappealing?
</qs>
<ans>
</ans>
<hint>
</hint>
</qa>
<qa>
<qs>Who are Canonical's key competitors, and how should Canonical set about winning?
</qs>
<ans></ans>
<hint>
</hint>
</qa>
<qa>
<qs>Why do you most want to work for Canonical?
</qs>
<ans></ans>
<hint>
</hint>
</qa>
<qa>
<qs>What would you most want to change about Canonical?
</qs>
<ans></ans>
<hint>
</hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>49</mdlid>
<clog_expressions>
ubiquitous = seeming to be everywhere or in several places at the same time; very common
</clog_expressions>
</clog_activity>

</clog_support_material>

<clog_activity>
<mdlid>48</mdlid>
<clog_deco><![CDATA[
a machine that <strike>flied</strike> <strong>flew</strong> out of our galaxy
You <strike>remind yourself</strike> <strong>have to remember | recall (and demonstrate usage of)</strong> some correct formulas
<strike>Oftenly</strike> they <strong>often</strong> have experience in cyber security
]]></clog_deco>
<clog_pig>
</clog_pig>
</clog_activity>

</clog_session>




<clog_session>
<clog_session_number></clog_session_number>
<clog_session_date>20250619</clog_session_date>
<clog_session_date_cancelled></clog_session_date_cancelled>
<clog_session_date_rescheduled></clog_session_date_rescheduled>
<clog_session_time>09:00-10:00</clog_session_time>
<clog_session_ach>1</clog_session_ach>
<clog_session_credit></clog_session_credit>
<clog_session_credit_date></clog_session_credit_date>
<clog_session_rate>3000</clog_session_rate>
<clog_session_balance>-3000 + 21 000 = 18 000</clog_session_balance>
<clog_session_status>active</clog_session_status>
<clog_session_print></clog_session_print>
<clog_session_title>Engineering experience (2/2) | Written interview - Canonical</clog_session_title>
<clog_session_title>JH | Identifying support stories - Leadership (7/5)</clog_session_title>
<clog_session_comment>By the end of this session you will have studied </clog_session_comment>
<clog_session_hw><![CDATA[
<img src="pix/icons8-hand-with-pen-100.png" width="35em" border="0" alt="icons8-writing-100.png"> Written interview - Canonical
<a class="clog" target="about_blank" href="https://docs.google.com/document/d/1DCZYJK-1qP2jQ3mWpV-52Kx-tqOxIELwzD-2C6qjDWU/edit?usp=sharing">https://docs.google.com/document/d/1DCZYJK-1qP2jQ3mWpV-52Kx-tqOxIELwzD-2C6qjDWU/edit?usp=sharing</a>
<a class="clog" target="about_blank" href="https://docs.google.com/document/d/1YcP0vsQq6Iuxfrm9dPHcyA4l9ia9TqiYc3_hLzDr8TU/edit?tab=t.0">https://docs.google.com/document/d/1YcP0vsQq6Iuxfrm9dPHcyA4l9ia9TqiYc3_hLzDr8TU/edit?tab=t.0</a>


postponed
<img src="pix/icons8-lecturer-100.png" width="35em" border="0" alt="icons8-lecturer-100.png"> Identifying support stories
Leadership
Tell me about a time when you were forced to make an unpopular decision
→ find an alternative story to re-writing the Sigma engine
OR 
emphasise why it was unpopular, explain what obstacles you faced, how you dealt with resistance from your team

Tell me about a time when you had to use your presentation skills to influence someone's opinion
→ focus on storytelling skills
Describe a time when you anticipated potential problems and developed preventive measures.
<!--
see B2JH
Have you ever had to go above and beyond the call of duty in order to get a job done?
When things go wrong, do you take time to evaluate if your work could have been completed in another way, or do you proceed without delay with your next task?
--> 
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
→ use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences using the past participle or infinitive form and bullet points for each idea</em>

<img src="pix/zoom_meeting.png" width="35em" border="0" alt="zoom_meeting.png"> Zoom meeting details
Meeting ID: <strong>765 1187 4648</strong>
<strong>Passcode: pFGjq3</strong>  
<a class="clog" target="about_blank" href="https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1">https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1</a>
]]></clog_session_hw>

<clog_support_material>
<clog_book_title>Bottoms Up - JH</clog_book_title>
<clog_book_level>B2</clog_book_level>
<clog_book_unit>Preparing for professional mobility</clog_book_unit>

<clog_activity>
<mdlid>47</mdlid>
<activity_id>1</activity_id>
<activity_title>Engineering experience | Written interview template - Canonical</activity_title>
<session_date></session_date>
<hw_anchor></hw_anchor>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_lead_in></activity_lead_in>
<instructions><![CDATA[Answer the questions.]]></instructions>
<!--<instructions02><![CDATA[ ]]></instructions02>
<instructions_demo><![CDATA[ ]]></instructions_demo>
<activity_options>stopwatch</activity_options> -->
<html5_video></html5_video>
<qas>
</qas>
<key>
</key>
<qa>
<qs>What kinds of software projects have you worked on before? Which operating systems, development environments, languages, databases?
</qs>
<ans>
</ans>
<hint>
</hint>
</qa>
<qa>
<qs>Would you describe yourself as a high quality coder? Why?
</qs>
<ans></ans>
<hint>
</hint>
</qa>
<qa>
<qs>Would you describe yourself as an architect of resilient software? If so, why, and in which sorts of applications?
</qs>
<ans></ans>
<hint>
</hint>
</qa>
<qa>
<qs>Outline your thoughts on open source software development. What is important to get right in open source projects? What open source projects have you worked on? Have you been an open source maintainer, on which projects, and what was your role?
</qs>
<ans></ans>
<hint>
</hint>
</qa>
<qa>
<qs>How comprehensive would you say your knowledge of a Linux distribution is, from the kernel up? How familiar are you with low-level system architecture, runtimes and Linux distro packaging? How have you gained this knowledge?
</qs>
<ans></ans>
<hint>
</hint>
</qa>
<qa>
<qs>Outline your thoughts on performance in software engineering. How do you ensure that your product is fast?
</qs>
<ans></ans>
<hint>
</hint>
</qa>
<qa>
<qs>Outline your thoughts on quality in software development. What practices are most effective in software teams to drive improvements in quality?
</qs>
<ans></ans>
<hint>
</hint>
</qa>
</clog_activity>

</clog_support_material>

<clog_activity>
<mdlid>46</mdlid>
<clog_deco><![CDATA[

]]></clog_deco>
<clog_pig>
</clog_pig>
</clog_activity>

</clog_session>



<clog_session>
<clog_session_number></clog_session_number>
<clog_session_date>20250616</clog_session_date>
<clog_session_date_cancelled></clog_session_date_cancelled>
<clog_session_date_rescheduled></clog_session_date_rescheduled>
<clog_session_time>09:00-10:00</clog_session_time>
<clog_session_ach>1</clog_session_ach>
<clog_session_credit></clog_session_credit>
<clog_session_credit_date></clog_session_credit_date>
<clog_session_rate>3000</clog_session_rate>
<clog_session_balance>-3000 + 24 000 = 21 000</clog_session_balance>
<clog_session_status>active</clog_session_status>
<clog_session_print></clog_session_print>
<clog_session_title>Engineering experience (1/2) | Written interview - Canonical</clog_session_title>
<clog_session_title>JH | Identifying support stories - Leadership (7/5)</clog_session_title>
<clog_session_comment>By the end of this session you will have studied </clog_session_comment>
<clog_session_hw><![CDATA[
<img src="pix/icons8-hand-with-pen-100.png" width="35em" border="0" alt="icons8-writing-100.png"> Written interview - Canonical
<a class="clog" target="about_blank" href="https://docs.google.com/document/d/1DCZYJK-1qP2jQ3mWpV-52Kx-tqOxIELwzD-2C6qjDWU/edit?usp=sharing">https://docs.google.com/document/d/1DCZYJK-1qP2jQ3mWpV-52Kx-tqOxIELwzD-2C6qjDWU/edit?usp=sharing</a>


postponed
<img src="pix/icons8-lecturer-100.png" width="35em" border="0" alt="icons8-lecturer-100.png"> Identifying support stories
Leadership
Tell me about a time when you were forced to make an unpopular decision
→ find an alternative story to re-writing the Sigma engine
OR 
emphasise why it was unpopular, explain what obstacles you faced, how you dealt with resistance from your team

Tell me about a time when you had to use your presentation skills to influence someone's opinion
→ focus on storytelling skills
Describe a time when you anticipated potential problems and developed preventive measures.
<!--
see B2JH
Have you ever had to go above and beyond the call of duty in order to get a job done?
When things go wrong, do you take time to evaluate if your work could have been completed in another way, or do you proceed without delay with your next task?
--> 
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
→ use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences using the past participle or infinitive form and bullet points for each idea</em>

<img src="pix/zoom_meeting.png" width="35em" border="0" alt="zoom_meeting.png"> Zoom meeting details
Meeting ID: <strong>765 1187 4648</strong>
<strong>Passcode: pFGjq3</strong>  
<a class="clog" target="about_blank" href="https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1">https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1</a>
]]></clog_session_hw>


<clog_support_material>
<clog_book_title>Bottoms Up - JH</clog_book_title>
<clog_book_level>B2</clog_book_level>
<clog_book_unit>Preparing for professional mobility</clog_book_unit>

<clog_activity>
<mdlid>45</mdlid>
<activity_id>1</activity_id>
<activity_title>Engineering experience | Written interview template - Canonical</activity_title>
<session_date></session_date>
<hw_anchor></hw_anchor>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_lead_in></activity_lead_in>
<instructions><![CDATA[Answer the questions.]]></instructions>
<!--<instructions02><![CDATA[ ]]></instructions02>
<instructions_demo><![CDATA[ ]]></instructions_demo>
<activity_options>stopwatch</activity_options> -->
<html5_video></html5_video>
<qas>
</qas>
<key>
</key>
<qa>
<qs>What kinds of software projects have you worked on before? Which operating systems, development environments, languages, databases?
</qs>
<ans>
</ans>
<hint>
</hint>
</qa>
<qa>
<qs>Would you describe yourself as a high quality coder? Why?
</qs>
<ans></ans>
<hint>
</hint>
</qa>
<qa>
<qs>Would you describe yourself as an architect of resilient software? If so, why, and in which sorts of applications?
</qs>
<ans></ans>
<hint>
</hint>
</qa>
<qa>
<qs>Outline your thoughts on open source software development. What is important to get right in open source projects? What open source projects have you worked on? Have you been an open source maintainer, on which projects, and what was your role?
</qs>
<ans></ans>
<hint>
</hint>
</qa>
<qa>
<qs>How comprehensive would you say your knowledge of a Linux distribution is, from the kernel up? How familiar are you with low-level system architecture, runtimes and Linux distro packaging? How have you gained this knowledge?
</qs>
<ans></ans>
<hint>
</hint>
</qa>
<qa>
<qs>Outline your thoughts on performance in software engineering. How do you ensure that your product is fast?
</qs>
<ans></ans>
<hint>
</hint>
</qa>
<qa>
<qs>Outline your thoughts on quality in software development. What practices are most effective in software teams to drive improvements in quality?
</qs>
<ans></ans>
<hint>
</hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>44</mdlid>
<activity_id>2</activity_id>
<activity_title>Multipass related technologies | Written interview template - Canonical</activity_title>
<session_date></session_date>
<hw_anchor></hw_anchor>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_lead_in></activity_lead_in>
<instructions><![CDATA[Answer the questions.]]></instructions>
<!--<instructions02><![CDATA[ ]]></instructions02>
<instructions_demo><![CDATA[ ]]></instructions_demo>
<activity_options>stopwatch</activity_options> -->
<html5_video></html5_video>
<qas>
</qas>
<key>
</key>
<qa>
<qs>Describe your experience with C++.  Which standard(s) are you familiar with? What are some features you use regularly?
</qs>
<ans>
</ans>
<hint>
</hint>
</qa>
<qa>
<qs>How do you measure and minimize the resource footprint of your C++ applications?
</qs>
<ans></ans>
<hint>
</hint>
</qa>
<qa>
<qs>What hypervisors are you familiar with on Windows and Linux? Describe your experience with these.
</qs>
<ans></ans>
<hint>
</hint>
</qa>
<qa>
<qs>Describe your development experience on Linux, Windows, and/or macOS.
</qs>
<ans></ans>
<hint>
</hint>
</qa>
<qa>
<qs>Describe your level of understanding of networking, especially virtual networking on Windows, macOS and Linux.
</qs>
<ans></ans>
<hint>
</hint>
</qa>
</clog_activity>

</clog_support_material>

<clog_activity>
<mdlid>43</mdlid>
<clog_deco><![CDATA[
]]></clog_deco>
<clog_pig>
</clog_pig>
</clog_activity>

</clog_session>



<clog_session>
<clog_session_number></clog_session_number>
<clog_session_date>20250609</clog_session_date>
<clog_session_date_cancelled></clog_session_date_cancelled>
<clog_session_date_rescheduled></clog_session_date_rescheduled>
<clog_session_time>09:00-10:00</clog_session_time>
<clog_session_ach>1</clog_session_ach>
<clog_session_credit></clog_session_credit>
<clog_session_credit_date></clog_session_credit_date>
<clog_session_rate>3000</clog_session_rate>
<clog_session_balance>-3000 + 27 000 = 24 000</clog_session_balance>
<clog_session_status>active</clog_session_status>
<clog_session_print></clog_session_print>
<clog_session_title>JH | Identifying support stories - Leadership (6/5)</clog_session_title>
<clog_session_comment>By the end of this session you will have studied </clog_session_comment>
<clog_session_hw><![CDATA[
<img src="pix/icons8-lecturer-100.png" width="35em" border="0" alt="icons8-lecturer-100.png"> Identifying support stories
Leadership
How do you build team spirit? (may need updating...)
Tell me about a time when you were forced to make an unpopular decision.
Describe a situation in which you were able to use persuasion to successfully convince someone to see things your way.
<!--
Tell me about a time when you had to use your presentation skills to influence someone's opinion.→ identify key concepts
Describe a time when you anticipated potential problems and developed preventive measures.e.g. rationale &amp; buzzwords head hunters expect to hear from you
-->
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
→ use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences using the past participle or infinitive form and bullet points for each idea</em>

<img src="pix/zoom_meeting.png" width="35em" border="0" alt="zoom_meeting.png"> Zoom meeting details
Meeting ID: <strong>765 1187 4648</strong>
<strong>Passcode: pFGjq3</strong>  
<a class="clog" target="about_blank" href="https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1">https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1</a>
]]></clog_session_hw>

<clog_support_material>
<clog_book_title>Bottoms Up - JH</clog_book_title>
<clog_book_level>B2</clog_book_level>
<clog_book_unit>Preparing for professional mobility</clog_book_unit>

<clog_activity>
<mdlid>42</mdlid>
<activity_id>1</activity_id>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_title>How do you build team spirit?</activity_title>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_lead_in>How do you create a sense of belonging in your team members? How can you make sure they prioritise group objectives rather than individual ones?</activity_lead_in>
<methodology>Do not use the same story more than twice. Prepare at least 2-3 stories per experience area. If you do use the same story, explain why.
Collect as many facts &amp; figures as possible since you may be able to narrate one story with given metrics A, and recycle the same story from a different angle while relying on metrics B.
</methodology>
<instructions><![CDATA[
→ identify key concepts
e.g. rationale &amp; buzzwords head hunters expect to hear from you
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ after drafting your answer in a text editor, use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences of 70-100 words using the past participle or infinitive form and bullet points for each idea</em>
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
]]></instructions>
<instructions_demo><![CDATA[Demo
✓ Kind of experience &amp; rationale
upstream &amp; downstream feedback
keeping a composed attitude in the face of criticism

✓ Key concepts &amp; buzzwords
taking things with a pinch of salt (distancing)
lesson learnt (resilience)
  
✓ Support stories
disappointing performance review by a superior in spite of your hard work
misunderstanding of a given task
(...)
]]></instructions_demo> 
<activity_options>stopwatch</activity_options>
<key></key>
<qa>
<qs><![CDATA[<em>How do you build team spirit?</em>
What kind of experience does this question call for? What is the rationale?
]]></qs>
<ans>✓ Experience
leadership
being team-oriented

✓ Rationale
prove you may create a sense of belonging in your team members
illustrate how you prioritise group objectives rather than individual ones
foster a collaborative atmosphere rather than a competitive one
demonstrate your motivating skills
</ans>
<hint>
</hint>
</qa>
<qa>
<qs>What key concepts &amp; buzzwords are expected in your answer?</qs>
<ans>✓ Key concepts
→ encouraging cross-team collaboration through shared projects  
→ hosting regular team retrospectives and celebrations  
→ promoting psychological safety in communication  
→ recognizing unique strengths in public settings  
→ facilitating team-building events with inclusive formats  
→ aligning goals with shared values and purpose  
→ resolving conflicts through open dialogue frameworks  
→ fostering a feedback-rich culture with trust as a foundation  
  
✓ Buzzwords
team-centric leadership
sense of belonging
</ans>
<hint>team-centric leadership = emphasizes collective success, mutual respect, and collaborative problem-solving. These leaders cultivate a strong sense of belonging and align individual efforts with group objectives. They build high-performing teams by prioritizing trust, transparency, and emotional connection in everyday interactions
sense of belonging = feeling of being happy or comfortable as part of a particular group and having a good relationship with the other members of the group
</hint>
</qa>
<qa>
<qs>What support stories give evidence of your skills? What narrative pattern(s) is/are more appropriate to keep your interlocutor intrigued?</qs>
<!-- may need updating for PK -->
<ans>
(S) Situation
✓ created a coding challenge involving a symbolic prize
✓ knew most of colleagues in the dept thanks to having been networking regularly

✓ your product had been cannibalised
→ team morale was low
〆risk of burnout

(T) Task
→ had to gamify the task
played the role of a team gluer by connecting team members together when solving problems

(A) Action
used time sheets to track time spent on participating
metrics systematically reported by foreign teams
awarded title of best performer of the week
celebrated success with pizza evenings

(R) Result
hit the nail on the head
increase of 30% team performance
found balance between work and challenging tasks
</ans>
<hint></hint>
</qa>
<qa>
<qs>What follow-up questions should you anticipate on this topic?
</qs>
<ans>How time-consuming was it? Could this time spent on integration incentives pay off? 
How did you measure performance increase? Was it related to a financial bonus (at the cost of friendly competition)?
What other gamification strategies have tried out?
</ans>
<hint>
</hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>41</mdlid>
<activity_id>2</activity_id>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_title>Have you been in a situation in which you were able to use persuasion to successfully convince someone to see things your way?</activity_title>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_lead_in>Do you know how to gain support without necessarily relying on your position's authority?</activity_lead_in>
<methodology>Do not use the same story more than twice. Prepare at least 2-3 stories per experience area. If you do use the same story, explain why.
Collect as many facts &amp; figures as possible since you may be able to narrate one story with given metrics A, and recycle the same story from a different angle while relying on metrics B.
</methodology>
<instructions><![CDATA[
→ identify key concepts
e.g. rationale &amp; buzzwords head hunters expect to hear from you
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ after drafting your answer in a text editor, use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences of 70-100 words using the past participle or infinitive form and bullet points for each idea</em>
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
]]></instructions>
<instructions_demo><![CDATA[Demo
✓ Kind of experience &amp; rationale
upstream &amp; downstream feedback
keeping a composed attitude in the face of criticism

✓ Key concepts &amp; buzzwords
taking things with a pinch of salt (distancing)
lesson learnt (resilience)
  
✓ Support stories
disappointing performance review by a superior in spite of your hard work
misunderstanding of a given task
(...)
]]></instructions_demo> 
<activity_options>stopwatch</activity_options>
<key></key>
<qa>
<qs><![CDATA[<em>Have you been in a situation in which you were able to use persuasion to successfully convince someone to see things your way?</em>
What kind of experience does this question call for? What is the rationale?
]]></qs>
<ans>✓ Experience
leadership
cross functional collaboration
conflict resolution

✓ Rationale
being able to negotiate the implementation of your own solution to a problem
show potential for growth thanks to soft skills
</ans>
<hint>
</hint>
</qa>
<qa>
<qs>What key concepts &amp; buzzwords are expected in your answer?</qs>
<ans>✓ Key concepts
→ presenting data-backed rationale in executive review  
→ aligning proposal with stakeholder priorities  
→ framing benefits in terms of risk mitigation  
→ building credibility through prior wins  
→ acknowledging opposing views with empathy  
→ using storytelling to connect with audience emotions  
→ offering compromise as proof of goodwill  
→ following up with supportive evidence post-decision  
  
✓ Buzzwords
influential leadership
soft skills
</ans>
<hint>influential leadership = art of gaining support and alignment through trust, logic, and emotional intelligence. These leaders persuade through clarity, confidence, and collaboration rather than authority. Influence is built on relationships, active listening, and the ability to connect personal motivations to broader goals
</hint>
</qa>
<qa>
<qs>What support stories give evidence of your skills? What narrative pattern(s) is/are more appropriate to keep your interlocutor intrigued?</qs>
<ans>
(S) Situation
✓ arguably obsolete implementation of an unfamiliar, low-language Sigma security feature with performance issues
→ possible re-writing your own implementation of a new engine
〆would involve testing to avoid performance risks, writing new documentation...

(T) Task
held a meeting to discuss parity problems
compare both engines

(A) Action
wrote tests to run on both engines
persuade your team could do better

(R) Result
able to postpone the re-writing of a new engine for a more informed one
</ans>
<hint></hint>
</qa>
<qa>
<qs>What follow-up questions should you anticipate on this topic?</qs>
<ans>
What was the time frame? Were you under pressure to convince a variety of stakeholders?
Did your interlocutors feel they had learnt from this approach? Was it a win-win outcome they were satisfied with?
Was it empowering for them to go your way?
</ans>
<hint>
</hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>40</mdlid>
<clog_expressions>
decisive leadership = ability to make clear, timely, and confident decisions, especially under pressure. It requires sharp analytical skills, emotional regulation, and trust in one’s judgement. Effective decisive leaders minimize risk, adapt swiftly, and provide clarity to teams when every second counts
retention = ability to remember things
inspirational leadership = ability to energize, uplift, and guide individuals toward a shared vision or goal. Through empathy, authenticity, and communication, these leaders foster deep engagement and emotional commitment. They lead by example and cultivate purpose-driven environments where motivation is intrinsic and sustained.
strategic delegation = purposeful distribution of responsibilities to maximize team strengths and encourage professional development. Leaders who delegate strategically improve efficiency, build trust, and free up time for high-level priorities. It’s a balance of control, clarity, and coaching that promotes empowerment and results.
transformational leadership = driving significant change by inspiring and developing people toward a common vision. These leaders elevate team performance, challenge the status quo, and create environments where innovation and personal growth thrive. They build trust and commitment through bold action and inclusive leadership
visionary leadership = crafting and communicating a compelling future direction that inspires progress and strategic innovation. These leaders look beyond short-term goals, aligning teams and resources to long-range ambitions. Their clarity, foresight, and resilience help organizations anticipate change and create meaningful impact
team-centric leadership = emphasizes collective success, mutual respect, and collaborative problem-solving. These leaders cultivate a strong sense of belonging and align individual efforts with group objectives. They build high-performing teams by prioritizing trust, transparency, and emotional connection in everyday interactions
influential leadership = art of gaining support and alignment through trust, logic, and emotional intelligence. These leaders persuade through clarity, confidence, and collaboration rather than authority. Influence is built on relationships, active listening, and the ability to connect personal motivations to broader goals
communication leadership = ability to influence, motivate, and guide others through clear, persuasive, and purposeful communication. These leaders adapt their message to various audiences, use storytelling effectively, and deliver with authenticity. They bridge gaps between vision and execution through compelling presentations and dialogue
preventive leadership = focuses on identifying risks and vulnerabilities before they escalate. These leaders are forward-thinking, analytical, and proactive. They embed mitigation strategies into daily operations, reduce disruption, and ensure business continuity by anticipating both internal and external challenges
principled leadership = making decisions aligned with core values, even when unpopular. It emphasizes integrity, fairness, and accountability. These leaders prioritize the greater good over convenience, handle resistance with empathy, and remain transparent to maintain trust in ethically complex situations
</clog_expressions>
</clog_activity>
</clog_support_material>

<clog_activity>
<mdlid>39</mdlid>
<clog_deco><![CDATA[
I have a one-way ticket <strike>at</strike> <strong>on the</strong> 8th of July
I was not sure <strike>in</strike> <strong>about</strong> this story
They found this task very <strike>empowerment</strike> <strong>empowering</strong>
]]></clog_deco>
<clog_pig>
</clog_pig>
</clog_activity>

</clog_session>



<clog_session>
<clog_session_number></clog_session_number>
<clog_session_date>20250606</clog_session_date>
<clog_session_date_cancelled></clog_session_date_cancelled>
<clog_session_date_rescheduled></clog_session_date_rescheduled>
<clog_session_time>13:00-14:00</clog_session_time>
<clog_session_ach>1</clog_session_ach>
<clog_session_credit></clog_session_credit>
<clog_session_credit_date></clog_session_credit_date>
<clog_session_rate>3000</clog_session_rate>
<clog_session_balance>-3000 + 30 000 = 27 000</clog_session_balance>
<clog_session_status>active</clog_session_status>
<clog_session_print></clog_session_print>
<clog_session_title>JH | Identifying support stories - Leadership (5/5)</clog_session_title>
<clog_session_comment>By the end of this session you will have studied </clog_session_comment>
<clog_session_hw><![CDATA[
<img src="pix/icons8-lecturer-100.png" width="35em" border="0" alt="icons8-lecturer-100.png"> Identifying support stories
Leadership
Where do you see yourself in 5 years?
How do you build team spirit?
<!--
Tell me about a time when you were forced to make an unpopular decision.
Describe a situation in which you were able to use persuasion to successfully convince someone to see things your way.
Tell me about a time when you had to use your presentation skills to influence someone's opinion.→ identify key concepts
Describe a time when you anticipated potential problems and developed preventive measures.e.g. rationale &amp; buzzwords head hunters expect to hear from you
-->
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
→ use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences using the past participle or infinitive form and bullet points for each idea</em>

<img src="pix/zoom_meeting.png" width="35em" border="0" alt="zoom_meeting.png"> Zoom meeting details
Meeting ID: <strong>765 1187 4648</strong>
<strong>Passcode: pFGjq3</strong>  
<a class="clog" target="about_blank" href="https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1">https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1</a>
]]></clog_session_hw>

<clog_support_material>
<clog_book_title>Bottoms Up - JH</clog_book_title>
<clog_book_level>B2</clog_book_level>
<clog_book_unit>Preparing for professional mobility</clog_book_unit>

<clog_activity>
<mdlid>38</mdlid>
<activity_id>1</activity_id>
<activity_title>Identifying support stories - Leadership (5/5)</activity_title>
<session_date></session_date>
<hw_anchor></hw_anchor>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_lead_in>Are you a natural leader or do you need delegated authority for your team to follow you?</activity_lead_in>
<!--<methodology>Do not use the same story more than twice. Prepare 2-3 stories per each of the LPs. If you do use the same story, point it out explicitly. In that case, recruiters, most probably, will ask you to provide another story.
In the end, all interviewers will share what they've got with each other and if it appears that you've got just 1-3 interesting stories, then they may think that you haven't experienced enough yet.
Explaining how you behave should be supported by personal and memorable stories.
→ make sure these examples illustrate some key concepts described earlier.</methodology> -->
<!-- 
If a support story overlaps... make sure metrics are different
-->
<instructions>
→ identify key concepts
e.g. rationale &amp; buzzwords head hunters expect to hear from you
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
</instructions>
<!--<instructions><![CDATA[Find a common support story for the following questions:
→ use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences using the past participle or infinitive form and bullet points for each idea</em>
→ answer the questions
]]></instructions>
<instructions02></instructions02> -->
<instructions_demo><![CDATA[Demo
<strong>Upstream &amp; downstream feedback</strong>
✓ Key concepts: 
→ taking things with a pinch of salt (distancing)
→ lesson learnt (resilience)
  
✓ Support stories:
→ disappointing performance review by a superior in spite of your hard work
→ misunderstanding of a given task
]]></instructions_demo> 
<activity_options>stopwatch</activity_options>
<html5_video></html5_video>
<qas>
</qas>
<key><![CDATA[
Imagine this is a job interview. Answer the following questions in no more than 300 words with 5 to 8 bullet points for each. Don't use  sentences, only infinitive forms or gerunds with noun phrases. Give a definition of approximately 100 words for each buzzword which a head hunter would expect to hear in each answer.

Embed each pair of question and answers in the following tags <qa></qa>.
Embed each question in the following tags <qs></qs> inside <qa></qa>.
Embed each answer in the following tags <ans></ans> inside <qa></qa>.
Embed each buzzword in the following tags <hint></hint> inside <qa></qa>.

Questions:
todo
Leadership
Give me an example of when you showed initiative and took the lead.
Give me an example of a time when you had to make a split second decision.
Give me an example of a time when you motivated others.
Tell me about a time when you delegated a project effectively.
What is your biggest achievement as a leader?
Where do you see yourself in 5 years? 
Would you like to make a long-lasting impact or be appreciated?
How do you build team spirit?
Describe a situation in which you were able to use persuasion to successfully convince someone to see things your way.
Tell me about a time when you had to use your presentation skills to influence someone's opinion.
Describe a time when you anticipated potential problems and developed preventive measures.
Tell me about a time when you were forced to make an unpopular decision.
Please tell me about a time you had to fire a friend.
]]></key>

<qa>
<qs>Where do you see yourself in 5 years?</qs>
<ans>
✓ Key concepts: 
→ leading cross-functional teams in global initiatives  
→ building impact-driven leadership pipelines  
→ advising executives on culture-driven strategy  
→ championing innovation through inclusive policy  
→ establishing benchmarks for agile transformation  
→ scaling product ecosystems with long-term sustainability  
→ representing company in industry thought leadership  
→ mentoring rising leaders across organizational tiers  

✓ Support stories:
! distinguish start-ups from big techs
✓ enjoy fast pace &amp; ownership that comes with start-ups

✓ leading a team of managers
✓ focusing on mentoring 
✓ delegate creativity to team members if you are aware of your limited creative skills
= evidence of your professional maturity (i.e. you know your weak points)
→ foster an environment with little bureaucracy &amp; unlimited resources for visionary team members
✓ travelling to conferences &amp; giving presentations to international audiences

✓ Follow-up questions:
What steps have you already taken to get to that position in 5 years' time?
Are you reading any books or attending courses to prepare for this job?
You've mentioned mentoring: is that something you particularly enjoy? Why?
Will you be more upgrading than innovating in a big tech? Which do you find more satisfying?
</ans>
<hint>
visionary leadership = crafting and communicating a compelling future direction that inspires progress and strategic innovation. These leaders look beyond short-term goals, aligning teams and resources to long-range ambitions. Their clarity, foresight, and resilience help organizations anticipate change and create meaningful impact
</hint>
</qa>
<qa>
<qs>How do you build team spirit?</qs>
<ans>
✓ Key concepts: 
→ encouraging cross-team collaboration through shared projects  
→ hosting regular team retrospectives and celebrations  
→ promoting psychological safety in communication  
→ recognizing unique strengths in public settings  
→ facilitating team-building events with inclusive formats  
→ aligning goals with shared values and purpose  
→ resolving conflicts through open dialogue frameworks  
→ fostering a feedback-rich culture with trust as a foundation  

✓ Support stories:
→ open contest for best performer of the week feat. amusing avatars / pictures
= gamification of the work process

(S) Situation
✓ created a coding challenge involving a symbolic prize
✓ knew most of colleagues in the dept thanks to having been networking regularly

(T) Task
played the role of a team gluer by connecting team members together when solving problems

(A) Action
used time sheets to track time spent on participating
metrics systematically reported by foreign teams

(R) Result

✓ Follow-up questions:
How time-consuming was it? Could this time spent on integration incentives pay off? 
</ans>
<hint>
team-centric leadership = emphasizes collective success, mutual respect, and collaborative problem-solving. These leaders cultivate a strong sense of belonging and align individual efforts with group objectives. They build high-performing teams by prioritizing trust, transparency, and emotional connection in everyday interactions
</hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>37</mdlid>
<clog_expressions>
decisive leadership = ability to make clear, timely, and confident decisions, especially under pressure. It requires sharp analytical skills, emotional regulation, and trust in one’s judgement. Effective decisive leaders minimize risk, adapt swiftly, and provide clarity to teams when every second counts
retention = ability to remember things
inspirational leadership = ability to energize, uplift, and guide individuals toward a shared vision or goal. Through empathy, authenticity, and communication, these leaders foster deep engagement and emotional commitment. They lead by example and cultivate purpose-driven environments where motivation is intrinsic and sustained.
strategic delegation = purposeful distribution of responsibilities to maximize team strengths and encourage professional development. Leaders who delegate strategically improve efficiency, build trust, and free up time for high-level priorities. It’s a balance of control, clarity, and coaching that promotes empowerment and results.
transformational leadership = driving significant change by inspiring and developing people toward a common vision. These leaders elevate team performance, challenge the status quo, and create environments where innovation and personal growth thrive. They build trust and commitment through bold action and inclusive leadership
visionary leadership = crafting and communicating a compelling future direction that inspires progress and strategic innovation. These leaders look beyond short-term goals, aligning teams and resources to long-range ambitions. Their clarity, foresight, and resilience help organizations anticipate change and create meaningful impact
team-centric leadership = emphasizes collective success, mutual respect, and collaborative problem-solving. These leaders cultivate a strong sense of belonging and align individual efforts with group objectives. They build high-performing teams by prioritizing trust, transparency, and emotional connection in everyday interactions
influential leadership = art of gaining support and alignment through trust, logic, and emotional intelligence. These leaders persuade through clarity, confidence, and collaboration rather than authority. Influence is built on relationships, active listening, and the ability to connect personal motivations to broader goals
communication leadership = ability to influence, motivate, and guide others through clear, persuasive, and purposeful communication. These leaders adapt their message to various audiences, use storytelling effectively, and deliver with authenticity. They bridge gaps between vision and execution through compelling presentations and dialogue
preventive leadership = focuses on identifying risks and vulnerabilities before they escalate. These leaders are forward-thinking, analytical, and proactive. They embed mitigation strategies into daily operations, reduce disruption, and ensure business continuity by anticipating both internal and external challenges
principled leadership = making decisions aligned with core values, even when unpopular. It emphasizes integrity, fairness, and accountability. These leaders prioritize the greater good over convenience, handle resistance with empathy, and remain transparent to maintain trust in ethically complex situations
</clog_expressions>
</clog_activity>
</clog_support_material>

<clog_activity>
<mdlid>36</mdlid>
<clog_deco><![CDATA[
I have only <strike>few</strike> <strong>little</strong> time
You can't grow <strike>so</strike> <strong>as</strong> fast as in a start-up
I plan to train through <strike>any available</strike> <strong>relevant</strong> courses
I'm not creative enough to create ideas nobody <strike>pronounced</strike> <strong>had | voiced | expressed</strong> before
Nobody wants to pay for cybersecurity until somebody destroys your infrastructure <strike>at all</strike> <strong>completely</strong>
She helps us to solve some <strike>bureaucracy moments</strike> <strong>administrative issues</strong>
]]></clog_deco>
<clog_pig>
</clog_pig>
</clog_activity>

</clog_session>




<clog_session>
<clog_session_number></clog_session_number>
<clog_session_date>20250602</clog_session_date>
<clog_session_date_cancelled></clog_session_date_cancelled>
<clog_session_date_rescheduled></clog_session_date_rescheduled>
<clog_session_time>09:00-10:00</clog_session_time>
<clog_session_ach>1</clog_session_ach>
<clog_session_credit>30000</clog_session_credit>
<clog_session_credit_date>20250523</clog_session_credit_date>
<clog_session_rate>3000</clog_session_rate>
<clog_session_balance>-3000 + 3000 +30 000= 30 000</clog_session_balance>
<clog_session_status>active</clog_session_status>
<clog_session_print></clog_session_print>
<clog_session_title>JH | Identifying support stories - Leadership (4/5)</clog_session_title>
<clog_session_comment>By the end of this session you will have studied </clog_session_comment>
<clog_session_hw><![CDATA[
<img src="pix/icons8-lecturer-100.png" width="35em" border="0" alt="icons8-lecturer-100.png"> Identifying support stories
Leadership
Tell me about a time when you delegated a project effectively.
What is your biggest achievement as a leader?
Where do you see yourself in 5 years?
How do you build team spirit?
<!--
Tell me about a time when you were forced to make an unpopular decision.
Describe a situation in which you were able to use persuasion to successfully convince someone to see things your way.
Tell me about a time when you had to use your presentation skills to influence someone's opinion.→ identify key concepts
Describe a time when you anticipated potential problems and developed preventive measures.e.g. rationale &amp; buzzwords head hunters expect to hear from you
-->
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
→ use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences using the past participle or infinitive form and bullet points for each idea</em>

<img src="pix/zoom_meeting.png" width="35em" border="0" alt="zoom_meeting.png"> Zoom meeting details
Meeting ID: <strong>765 1187 4648</strong>
<strong>Passcode: pFGjq3</strong>  
<a class="clog" target="about_blank" href="https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1">https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1</a>
]]></clog_session_hw>

<clog_support_material>
<clog_book_title>Bottoms Up - JH</clog_book_title>
<clog_book_level>B2</clog_book_level>
<clog_book_unit>Preparing for professional mobility</clog_book_unit>

<clog_activity>
<mdlid>35</mdlid>
<activity_id>1</activity_id>
<activity_title>Identifying support stories - Leadership (4/5)</activity_title>
<session_date></session_date>
<hw_anchor></hw_anchor>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_lead_in>Are you a natural leader or do you need delegated authority for your team to follow you?</activity_lead_in>
<methodology>Do not use the same story more than twice. Prepare 2-3 stories per each of the LPs. If you do use the same story, point it out explicitly. In that case, recruiters, most probably, will ask you to provide another story.
In the end, all interviewers will share what they've got with each other and if it appears that you've got just 1-3 interesting stories, then they may think that you haven't experienced enough yet.
Explaining how you behave should be supported by personal and memorable stories.
→ make sure these examples illustrate some key concepts described earlier.</methodology>
<!-- 
If a support story overlaps... make sure metrics are different
-->
<instructions>
→ identify key concepts
e.g. rationale &amp; buzzwords head hunters expect to hear from you
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
</instructions>
<!--<instructions><![CDATA[Find a common support story for the following questions:
→ use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences using the past participle or infinitive form and bullet points for each idea</em>
→ answer the questions
]]></instructions>
<instructions02></instructions02> -->
<instructions_demo><![CDATA[Demo
<strong>Upstream &amp; downstream feedback</strong>
✓ Key concepts: 
→ taking things with a pinch of salt (distancing)
→ lesson learnt (resilience)
  
✓ Support stories:
→ disappointing performance review by a superior in spite of your hard work
→ misunderstanding of a given task
]]></instructions_demo> 
<activity_options>stopwatch</activity_options>
<html5_video></html5_video>
<qas>
</qas>
<key><![CDATA[
Imagine this is a job interview. Answer the following questions in no more than 300 words with 5 to 8 bullet points for each. Don't use  sentences, only infinitive forms or gerunds with noun phrases. Give a definition of approximately 100 words for each buzzword which a head hunter would expect to hear in each answer.

Embed each pair of question and answers in the following tags <qa></qa>.
Embed each question in the following tags <qs></qs> inside <qa></qa>.
Embed each answer in the following tags <ans></ans> inside <qa></qa>.
Embed each buzzword in the following tags <hint></hint> inside <qa></qa>.

Questions:
todo
Leadership
Give me an example of when you showed initiative and took the lead.
Give me an example of a time when you had to make a split second decision.
Give me an example of a time when you motivated others.
Tell me about a time when you delegated a project effectively.
What is your biggest achievement as a leader?
Where do you see yourself in 5 years? 
Would you like to make a long-lasting impact or be appreciated?
How do you build team spirit?
Describe a situation in which you were able to use persuasion to successfully convince someone to see things your way.
Tell me about a time when you had to use your presentation skills to influence someone's opinion.
Describe a time when you anticipated potential problems and developed preventive measures.
Tell me about a time when you were forced to make an unpopular decision.
Please tell me about a time you had to fire a friend.
]]></key>

<qa>
<qs>Tell me about a time when you delegated a project effectively.</qs>
<ans>
✓ Key concepts: 
→ mapped team competencies for targeted delegation  
→ structured roles based on growth and expertise  
→ set clear objectives and success metrics  
→ maintained alignment through agile progress reviews  
→ empowered leads to solve challenges independently  
→ provided resources and authority for ownership  
→ acknowledged contributions in final delivery  
→ conducted retrospective for skill development feedback  

✓ Support stories:

(S) Situation
✓ realised couldn't complete a deadline on your own
→ requested additional team member to help complete the project

(T) Task
reviewed candidates
convinced to outsource to an intern from another team with adequate coding skills
explained deliverables

(A) Action
developed interface, library, field descriptions, tests

(R) Result
intern took initiative to build his own portfolio (as part of his career development)
has since become a full time member of your team
</ans>
<hint>strategic delegation = purposeful distribution of responsibilities to maximize team strengths and encourage professional development. Leaders who delegate strategically improve efficiency, build trust, and free up time for high-level priorities. It’s a balance of control, clarity, and coaching that promotes empowerment and results.
</hint>
</qa>
<qa>
<qs>What is your biggest achievement as a leader?</qs>
<!-- had already used this support story for other question
Would you like to make a long-lasting impact or be appreciated?
→ better keep this support story for sth more important about leadership than above
-->
<ans>
(S) Situation
✓ adding validation steps to eliminate bugs
implemented own customised steps in pipeline
= small impact but long lasting

(S) Situation
✓ built a mentoring plan to facilitate on-boarding after failing to mentor a new recruit

(T) Task
→ needed a measurable plan to validate probation period

(A) Action
summarised all technologies &amp; best practices, included practical steps
= also contributes to knowledge management

(R) Result
✓ shortens adaptation time twofold
✓ improvements would probably go unnoticed if were not compared with the previous statistics
→ add metrics 
e.g. how many people have already undergone this plan

✓ build scalable systems for long-term growth  
✓ develop talent through structured mentorship  
✓ embed values into team culture and operations  
✓ shape strategy with future-proofing mindset  
✓ prioritise sustainable over short-term wins  
✓ empower teams to make autonomous decisions  
✓ create strategies for organisational continuity  
✓ leave behind high-performing, self-sufficient teams  
</ans>
<ans>
✓ Key concepts: 
→ launched a new division under tight market conditions  
→ aligned multi-departmental stakeholders on common KPIs  
→ drove 200% ROI within first two quarters  
→ restructured team for long→term sustainability  
→ mentored junior leads into strategic roles  
→ embedded innovation culture into core operations  
→ reduced churn through employee ownership initiatives  
→ documented scalable processes for future replication  

✓ Support stories:
= alternative support story (from other person)
✓ most engineers don't want to rebuild stacks
→ migrated from MS Azure to Google 
= senior architect task approved at CTO level

(S) Situation

(T) Task

(A) Action

(R) Result
</ans>
<hint>transformational leadership = driving significant change by inspiring and developing people toward a common vision. These leaders elevate team performance, challenge the status quo, and create environments where innovation and personal growth thrive. They build trust and commitment through bold action and inclusive leadership
  </hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>34</mdlid>
<clog_expressions>
decisive leadership = ability to make clear, timely, and confident decisions, especially under pressure. It requires sharp analytical skills, emotional regulation, and trust in one’s judgement. Effective decisive leaders minimize risk, adapt swiftly, and provide clarity to teams when every second counts
retention = ability to remember things
inspirational leadership = ability to energize, uplift, and guide individuals toward a shared vision or goal. Through empathy, authenticity, and communication, these leaders foster deep engagement and emotional commitment. They lead by example and cultivate purpose-driven environments where motivation is intrinsic and sustained.
strategic delegation = purposeful distribution of responsibilities to maximize team strengths and encourage professional development. Leaders who delegate strategically improve efficiency, build trust, and free up time for high-level priorities. It’s a balance of control, clarity, and coaching that promotes empowerment and results.
transformational leadership = driving significant change by inspiring and developing people toward a common vision. These leaders elevate team performance, challenge the status quo, and create environments where innovation and personal growth thrive. They build trust and commitment through bold action and inclusive leadership
visionary leadership = crafting and communicating a compelling future direction that inspires progress and strategic innovation. These leaders look beyond short-term goals, aligning teams and resources to long-range ambitions. Their clarity, foresight, and resilience help organizations anticipate change and create meaningful impact
team-centric leadership = emphasizes collective success, mutual respect, and collaborative problem-solving. These leaders cultivate a strong sense of belonging and align individual efforts with group objectives. They build high-performing teams by prioritizing trust, transparency, and emotional connection in everyday interactions
influential leadership = art of gaining support and alignment through trust, logic, and emotional intelligence. These leaders persuade through clarity, confidence, and collaboration rather than authority. Influence is built on relationships, active listening, and the ability to connect personal motivations to broader goals
communication leadership = ability to influence, motivate, and guide others through clear, persuasive, and purposeful communication. These leaders adapt their message to various audiences, use storytelling effectively, and deliver with authenticity. They bridge gaps between vision and execution through compelling presentations and dialogue
preventive leadership = focuses on identifying risks and vulnerabilities before they escalate. These leaders are forward-thinking, analytical, and proactive. They embed mitigation strategies into daily operations, reduce disruption, and ensure business continuity by anticipating both internal and external challenges
principled leadership = making decisions aligned with core values, even when unpopular. It emphasizes integrity, fairness, and accountability. These leaders prioritize the greater good over convenience, handle resistance with empathy, and remain transparent to maintain trust in ethically complex situations
</clog_expressions>
</clog_activity>
</clog_support_material>

<clog_activity>
<mdlid>33</mdlid>
<clog_deco><![CDATA[
We have money for <strike>a</strike> half <strike>of</strike> a year
After <strong>that</strong> we don't know what will <strike>be</strike> <strong>happen</strong>
It doesn't have any <strike>juridical face</strike> <strong>legal representative | representation</strong> in Germany
You should complete tasks that <strike>are</strike> exist in a pool
]]></clog_deco>
<clog_pig>
</clog_pig>
</clog_activity>

</clog_session>



<clog_session>
<clog_session_number></clog_session_number>
<clog_session_date>20250522</clog_session_date>
<clog_session_date_cancelled></clog_session_date_cancelled>
<clog_session_date_rescheduled></clog_session_date_rescheduled>
<clog_session_time>09:00-10:00</clog_session_time>
<clog_session_ach>1</clog_session_ach>
<clog_session_credit></clog_session_credit>
<clog_session_credit_date></clog_session_credit_date>
<clog_session_rate>3000</clog_session_rate>
<clog_session_balance>-3000 + 6000 = 3000</clog_session_balance>
<clog_session_status>active</clog_session_status>
<clog_session_print></clog_session_print>
<clog_session_title>JH | Identifying support stories - Leadership (3/5)</clog_session_title>
<clog_session_comment>By the end of this session you will have studied </clog_session_comment>
<clog_session_hw><![CDATA[
<img src="pix/icons8-lecturer-100.png" width="35em" border="0" alt="icons8-lecturer-100.png"> Identifying support stories
Leadership
Give me an example of a time when you had to make a split second decision.
Give me an example of a time when you motivated others.
Tell me about a time when you delegated a project effectively.
→ identify key concepts
e.g. rationale &amp; buzzwords head hunters expect to hear from you
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
→ use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences using the past participle or infinitive form and bullet points for each idea</em>

<img src="pix/zoom_meeting.png" width="35em" border="0" alt="zoom_meeting.png"> Zoom meeting details
Meeting ID: <strong>765 1187 4648</strong>
<strong>Passcode: pFGjq3</strong>  
<a class="clog" target="about_blank" href="https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1">https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1</a>
]]></clog_session_hw>

<clog_support_material>
<clog_book_title>Bottoms Up - JH</clog_book_title>
<clog_book_level>B2</clog_book_level>
<clog_book_unit>Preparing for professional mobility</clog_book_unit>

<clog_activity>
<mdlid>32</mdlid>
<activity_id>1</activity_id>
<activity_title>Identifying support stories - Leadership (3/5)</activity_title>
<session_date></session_date>
<hw_anchor></hw_anchor>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_lead_in>Are you a natural leader or do you need delegated authority for your team to follow you?</activity_lead_in>
<methodology>Do not use the same story more than twice. Prepare 2-3 stories per each of the LPs. If you do use the same story, point it out explicitly. In that case, recruiters, most probably, will ask you to provide another story.
In the end, all interviewers will share what they've got with each other and if it appears that you've got just 1-3 interesting stories, then they may think that you haven't experienced enough yet.
Explaining how you behave should be supported by personal and memorable stories.
→ make sure these examples illustrate some key concepts described earlier.</methodology>
<instructions>
→ identify key concepts
e.g. rationale &amp; buzzwords head hunters expect to hear from you
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
</instructions>
<!--<instructions><![CDATA[Find a common support story for the following questions:
→ use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences using the past participle or infinitive form and bullet points for each idea</em>
→ answer the questions
]]></instructions>
<instructions02></instructions02> -->
<instructions_demo><![CDATA[Demo
<strong>Upstream &amp; downstream feedback</strong>
✓ Key concepts: 
→ taking things with a pinch of salt (distancing)
→ lesson learnt (resilience)
  
✓ Support stories:
→ disappointing performance review by a superior in spite of your hard work
→ misunderstanding of a given task
]]></instructions_demo> 
<activity_options>stopwatch</activity_options>
<html5_video></html5_video>
<qas>
</qas>
<key><![CDATA[
Imagine this is a job interview. Answer the following questions in no more than 300 words with 5 to 8 bullet points for each. Don't use  sentences, only infinitive forms or gerunds with noun phrases. Give a definition of approximately 100 words for each buzzword which a head hunter would expect to hear in each answer.

Embed each pair of question and answers in the following tags <qa></qa>.
Embed each question in the following tags <qs></qs> inside <qa></qa>.
Embed each answer in the following tags <ans></ans> inside <qa></qa>.
Embed each buzzword in the following tags <hint></hint> inside <qa></qa>.

Questions:
todo
Leadership
Give me an example of when you showed initiative and took the lead.
Give me an example of a time when you had to make a split second decision.
Give me an example of a time when you motivated others.
Tell me about a time when you delegated a project effectively.
What is your biggest achievement as a leader?
Where do you see yourself in 5 years? 
Would you like to make a long-lasting impact or be appreciated?
How do you build team spirit?
Describe a situation in which you were able to use persuasion to successfully convince someone to see things your way.
Tell me about a time when you had to use your presentation skills to influence someone's opinion.
Describe a time when you anticipated potential problems and developed preventive measures.
Tell me about a time when you were forced to make an unpopular decision.
Please tell me about a time you had to fire a friend.
]]></key>
<qa>
<qs>Give me an example of a time when you had to make a split second decision.</qs>
<ans>
✓ Key concepts: 
→ analysed immediate client risk during system outage  
→ prioritised high-value assets for server rerouting  
→ alerted engineering team for real-time escalation  
→ notified clients proactively before SLA breaches  
→ implemented emergency protocol without hesitation  
→ assigned monitoring tasks to reduce panic  
→ debriefed team post-crisis for knowledge retention  
→ updated incident response framework for future issues  

✓ Support stories:
→ discovered a critical bug at the end of a long working day after gruelling bug fixes for months 
= professionally ethical choice between transparency &amp; work-life balance

(S) Situation
hide a problem until anyone notices it or raise the alarm
= ability to avoid anti-virus scanning
→ could lead to a critical security issue in customer data being hacked
! only client could have encountered this bug
→ reputational damage to the company
→ took responsibility &amp; alerted manager
offered 2 options

(T) Task
implemented a temporary mitigation

(A) Action
didn't compromise security
sat at work with your manager till late evening to timely mitigate this issue
disabled some scenarios in the feature to be included in the next release
developed a permanent fix within 2-3 days
provided documentation to retain knowledge

(R) Result
→ quality work starts with prioritising at the cost of work-life balance
→ held professionally liable 24/7
</ans>
<ans>
✓ Key concepts: 
→ analysed immediate client risk during system outage  
→ prioritised high-value assets for server rerouting  
→ alerted engineering team for real-time escalation  
→ notified clients proactively before SLA breaches  
→ implemented emergency protocol without hesitation  
→ assigned monitoring tasks to reduce panic  
→ debriefed team post-crisis for knowledge retention  
→ updated incident response framework for future issues  
</ans>
<hint>decisive leadership = ability to make clear, timely, and confident decisions, especially under pressure. It requires sharp analytical skills, emotional regulation, and trust in one’s judgement. Effective decisive leaders minimize risk, adapt swiftly, and provide clarity to teams when every second counts
retention = ability to remember things
</hint>
</qa>
<qa>
<qs>Give me an example of a time when you motivated others.</qs>
<ans>
✓ Key concepts: 
→ recognizing individual contributions during tough deadlines  
→ creating reward systems aligned with team values  
→ celebrating small wins to maintain momentum  
→ sharing vision through inspiring storytelling  
→ coaching underperformers with growth-focused feedback  
→ encouraging autonomy through flexible project roles  
→ promoting peer-to-peer recognition programs  
→ building collective accountability through shared ownership  

✓ Support stories:
→ took initiative &amp; found incentives relevant to team members to complete a project on time rather than just hitting deadlines (as expected by your manager)

(S) Situation
14 times more bugs than usual
= management mistake in under evaluating the impact &amp; scale of changes in a cannibalisation of a product

(T) Task
re-energised the depressed team to complete the late project

(A) Action
mini-presentations at meetings to recognise individual contribution &amp; inspire team members
celebrated small wins
addressed the frustration of some team members to meet impossible deadlines
distracted team members from daily routine by having pizza to avoid burn out
built collective accountability through shared ownership  

(R) Result
released the product only a week late
40% boost in happiness score chart
learnt how to work in a team under pressure
nobody left the team since
</ans>
<hint>inspirational leadership = ability to energize, uplift, and guide individuals toward a shared vision or goal. Through empathy, authenticity, and communication, these leaders foster deep engagement and emotional commitment. They lead by example and cultivate purpose-driven environments where motivation is intrinsic and sustained.
</hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>31</mdlid>
<clog_expressions>
decisive leadership = ability to make clear, timely, and confident decisions, especially under pressure. It requires sharp analytical skills, emotional regulation, and trust in one’s judgement. Effective decisive leaders minimize risk, adapt swiftly, and provide clarity to teams when every second counts
retention = ability to remember things
inspirational leadership = ability to energize, uplift, and guide individuals toward a shared vision or goal. Through empathy, authenticity, and communication, these leaders foster deep engagement and emotional commitment. They lead by example and cultivate purpose-driven environments where motivation is intrinsic and sustained.
</clog_expressions>
</clog_activity>
</clog_support_material>

<clog_activity>
<mdlid>30</mdlid>
<clog_deco><![CDATA[
You <strike>always</strike> should <strong>always</strong> be attentive
It's the best story I found <strike>out</strike>
The most <strike>beautiful</strike> <strong>optimal</strong> solutions
If I tell a story <strike>out of my head</strike> <strong>ad hoc | without preparation</strong>
]]></clog_deco>
<clog_pig>
</clog_pig>
</clog_activity>

</clog_session>




<clog_session>
<clog_session_number></clog_session_number>
<clog_session_date>20250519</clog_session_date>
<clog_session_date_cancelled></clog_session_date_cancelled>
<clog_session_date_rescheduled></clog_session_date_rescheduled>
<clog_session_time>09:00-10:00</clog_session_time>
<clog_session_ach>1</clog_session_ach>
<clog_session_credit></clog_session_credit>
<clog_session_credit_date></clog_session_credit_date>
<clog_session_rate>3000</clog_session_rate>
<clog_session_balance>-3000 + 9000 = 6000</clog_session_balance>
<clog_session_status>active</clog_session_status>
<clog_session_print></clog_session_print>
<clog_session_title>JH | How hard is it to cheat in technical interviews with ChatGPT? | Identifying support stories - Leadership (2/5)</clog_session_title>
<clog_session_comment>By the end of this session you will have studied </clog_session_comment>
<clog_session_hw><![CDATA[
<img src="pix/icons8-reading-100.png" width="35em" border="0" alt="icons8-reading-100.png"> How hard is it to cheat in technical interviews with ChatGPT? We ran an experiment.
By Mike Mroczka | Published: January 31, 2024; Last updated: May 6, 2024
→ read the article
→ prepare 3-5 comments you'd like to agree / disagree with
<a class="clog" target="about_blank" href="https://interviewing.io/blog/how-hard-is-it-to-cheat-with-chatgpt-in-technical-interviews">https://interviewing.io/blog/how-hard-is-it-to-cheat-with-chatgpt-in-technical-interviews</a>

<img src="pix/icons8-lecturer-100.png" width="35em" border="0" alt="icons8-lecturer-100.png"> Identifying support stories
Leadership
Give me an example of a time when you had to make a split second decision.
Give me an example of a time when you motivated others.
Tell me about a time when you delegated a project effectively.
→ identify key concepts
e.g. rationale &amp; buzzwords head hunters expect to hear from you
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
→ use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences using the past participle or infinitive form and bullet points for each idea</em>

<img src="pix/zoom_meeting.png" width="35em" border="0" alt="zoom_meeting.png"> Zoom meeting details
Meeting ID: <strong>765 1187 4648</strong>
<strong>Passcode: pFGjq3</strong>  
<a class="clog" target="about_blank" href="https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1">https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1</a>
]]></clog_session_hw>

<clog_support_material>
<clog_book_title>Bottoms Up - JH</clog_book_title>
<clog_book_level>B2</clog_book_level>
<clog_book_unit>Preparing for professional mobility</clog_book_unit>

<clog_activity>
<mdlid>29</mdlid>
<activity_id>1</activity_id>
<activity_title>How hard is it to cheat in technical interviews with ChatGPT?</activity_title>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_icon>pix/icons8-reading-100_white.png</activity_icon>
<activity_lead_in>If AI can help prepare for job interviews, can you also use it during the interview itself?</activity_lead_in>
<instructions><![CDATA[<img src="pix/icons8-reading-100.png" width="35em" border="0" alt="icons8-reading-100.png"> How hard is it to cheat in technical interviews with ChatGPT? We ran an experiment.
by Mike Mroczka | Published: January 31, 2024; Last updated: May 6, 2024
→ read the article
→ prepare 3-5 comments you'd like to agree / disagree with
<a class="clog" target="about_blank" href="https://interviewing.io/blog/how-hard-is-it-to-cheat-with-chatgpt-in-technical-interviews">https://interviewing.io/blog/how-hard-is-it-to-cheat-with-chatgpt-in-technical-interviews</a>

→ answer the questions]]></instructions>
<!--<instructions02><![CDATA[ ]]></instructions02>
<instructions_demo><![CDATA[ ]]></instructions_demo>
<activity_options>stopwatch</activity_options> -->
<html5_video></html5_video>
<qas>
</qas>
<key>
</key>
<qa>
<qs><![CDATA[Have you ever drilled LeetCode's official curated list of Top classic interview questions to help you land your dream job? Why / Why not?
<a class="clog" target="about_blank" href="https://leetcode.com/explore/interview/card/top-interview-questions-easy/">https://leetcode.com/explore/interview/card/top-interview-questions-easy/</a>]]></qs>
<ans>✓ mostly relevant when working with algos
→ every developer should have some awareness &amp; understanding
✓ helps brushing up your coding skills
</ans>
<hint></hint>
</qa>
<qa>
<qs>Have you experienced interviews with recruiters who may have lacked engagement?</qs>
<ans>✓ recycled LeetCode questions or just obscured them a little
= liminal implementation
〆according to the survey, none of the interviewers caught candidates cheating
→ cheating with AI is still an option, though can be challenging to make use of
</ans>
<hint>liminal = on the threshold
</hint>
</qa>
<qa>
<qs>Should you still practise LeetCode questions? Why / Why not?
</qs>
<ans>✓ FAANG are reluctant to moving away from verbatim questions
= time consuming &amp; expensive
→ expect head hunters to leverage AI to rephrase questions
! can't ask a question without understanding &amp; being able to explain it to the candidate
→ bottleneck remains the expertise of interviewers
</ans>
<hint>verbatim = exactly as spoken or written; word for word
</hint>
</qa>
<qa>
<qs>How can you leverage AI when practising LeetCode questions?</qs>
<ans>✓ should be the opportunity to imagine how your target company would rephrase questions
= boon when preparing for interviews with target company?

〆AI collects data from various sources, including less reliable ones
→ right answers may get diluted by AI

✓ AI increases the average level
→ human feedback is still relevant
</ans>
<hint>boon (to / for sb) = something that is very helpful and makes life easier for you
</hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>28</mdlid>
<clog_expressions>
verbatim = exactly as spoken or written; word for word
liminal = on the threshold
boon (to / for sb) = something that is very helpful and makes life easier for you
</clog_expressions>
</clog_activity>

<clog_activity>
<mdlid>27</mdlid>
<activity_id>1</activity_id>
<activity_title>Identifying support stories - Upstream &amp; downstream feedback (3/3) - updated</activity_title>
<session_date></session_date>
<hw_anchor></hw_anchor>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_lead_in>How do you show your commitment to achieving goals? Can you refrain from being too emotional?</activity_lead_in>
<methodology>Do not use the same story more than twice. Prepare 2-3 stories per each of the LPs. If you do use the same story, point it out explicitly. In that case, recruiters, most probably, will ask you to provide another story.
In the end, all interviewers will share what they've got with each other and if it appears that you've got just 1-3 interesting stories, then they may think that you haven't experienced enough yet.
Explaining how you behave should be supported by personal and memorable stories.
→ make sure these examples illustrate some key concepts described earlier.</methodology>
<instructions>
→ identify key concepts
e.g. rationale &amp; buzzwords head hunters expect to hear from you
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
</instructions>
<!--<instructions><![CDATA[Find a common support story for the following questions:
→ use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences using the past participle or infinitive form and bullet points for each idea</em>
→ answer the questions
]]></instructions>
<instructions02></instructions02> -->
<instructions_demo><![CDATA[Demo
<strong>Upstream &amp; downstream feedback</strong>
✓ Key concepts: 
→ taking things with a pinch of salt (distancing)
→ lesson learnt (resilience)
  
✓ Support stories:
→ disappointing performance review by a superior in spite of your hard work
→ misunderstanding of a given task
]]></instructions_demo> 
<activity_options>stopwatch</activity_options>
<html5_video></html5_video>
<qas>
</qas>
<key>
Imagine this is a job interview. Answer the following questions in no more than 300 words with 5 to 8 bullet points for each. Don't use  sentences, only infinitive forms or gerunds with noun phrases. Give a definition of approximately 100 words for each buzzword which a head hunter would expect to hear in each answer.

Questions:
What would your previous boss &amp; colleagues say about you?
Would you like to make a long-lasting impact or be appreciated?
Tell me about a time when you delegated a project effectively.
Please tell me about a time you had to fire a friend.

Absolutely. Here are your answers in the requested format:

---

### **1. What would your previous boss &amp; colleagues say about you?**  
**Buzzword: Emotional Intelligence**  
*Emotional intelligence* is the ability to recognize, understand, and manage one’s own emotions while being able to recognize, empathize with, and influence the emotions of others. In professional settings, it contributes to better teamwork, leadership, and conflict resolution. High emotional intelligence leads to stronger interpersonal relationships and more adaptable, resilient team environments.

- Demonstrating consistent reliability under pressure  
- Showing empathy in team conflict resolution  
- Communicating clearly during high-stress situations  
- Supporting junior staff with proactive mentoring  
- Responding positively to feedback and coaching  
- Maintaining composure during organizational change  
- Adapting quickly to new team dynamics  
- Championing inclusive and respectful collaboration  

---

### **2. Would you like to make a long-lasting impact or be appreciated?**  
**Buzzword: Legacy Leadership**  
*Legacy leadership* is the mindset and approach of leading with the intention of creating long-term value and positive change that lasts beyond one's tenure. It focuses on empowerment, sustainable growth, and cultural influence within organizations. Legacy leaders build systems and shape people to continue evolving and succeeding independently.

- Building scalable systems for long-term growth  
- Developing talent through structured mentorship  
- Embedding values into team culture and operations  
- Shaping strategy with future-proofing mindset  
- Prioritizing sustainable over short-term wins  
- Empowering teams to make autonomous decisions  
- Creating playbooks for organizational continuity  
- Leaving behind high-performing, self-sufficient teams  

---

### **3. Tell me about a time when you delegated a project effectively.**  
**Buzzword: Strategic Delegation**  
*Strategic delegation* is the deliberate assignment of responsibilities based on team members’ strengths, development needs, and organizational priorities. It increases efficiency, builds trust, enhances team capabilities, and allows leaders to focus on higher-level planning while empowering others to grow.

- Identifying team strengths through performance tracking  
- Aligning task complexity with skill development goals  
- Setting clear timelines and measurable milestones  
- Providing ongoing coaching without micromanaging  
- Scheduling weekly check-ins for progress evaluation  
- Empowering ownership with decision-making autonomy  
- Celebrating milestones to boost motivation  
- Documenting lessons learned for future reference  

---

### **4. Please tell me about a time you had to fire a friend.**  
**Buzzword: Ethical Leadership**  
*Ethical leadership* refers to leading with integrity, fairness, and moral clarity, especially during challenging decisions. It emphasizes transparency, accountability, and doing what is right—even when uncomfortable. Ethical leaders prioritize values over convenience and inspire trust through consistent ethical actions.

- Conducting performance evaluations with transparency  
- Delivering feedback with empathy and honesty  
- Consulting HR for procedural fairness and support  
- Prioritizing company values over personal relationships  
- Preparing severance and transition support plans  
- Communicating decision respectfully and privately  
- Offering long-term career guidance post-departure  
- Reflecting on decision to reinforce leadership integrity  

---

Would you like help tailoring these responses for a specific role or industry?
</key>
<qa>
<qs>Please tell me about a time you had to fire a friend.
OR
Have you ever felt guilty of protecting a colleague who had committed a professional mistake?
</qs>
<ans>✓ Rationale:
= give evidence of ethical leadership

✓ Key concepts:
→ conducting performance evaluations with transparency  
→ delivering feedback with empathy and honesty  
→ consulting HR for procedural fairness and support  
→ prioritizing company values over personal relationships  
→ preparing severance and transition support plans  
→ communicating decision respectfully and privately  
→ offering long-term career guidance post-departure  
→ reflecting on decision to reinforce leadership integrity  

✓ Support stories:
→ snowed under &amp; failed to provide structured support
couldn't provide feedback for probation period

(S) Situation
〆lacked tangible deliverables
✓ mentee could not meet deadlines because the mentor didn't provide enough guidance
= task was wrongly assigned

(T) Task
✓ re-assigned realistic objectives given professional experience of junior team member
→ changed on-boarding plan

(A) Action
✓ delivered feedback with empathy and honesty
✓ refrained from suggesting frustration or disappointment
✓ distinguished recoverable from irrecoverable errors in mentoring
✓ broke down KPIs into smaller stages
✓ communicated decision respectfully and privately to avoid reputational damage

(R) Result
✓ provided impartial feedback during performance review 
✓ both mentee &amp; mentor learnt from this mismanagement
✓ mentee changed position in the company to become a future team-lead
→ reflected on leadership integrity by acknowledging your own mistakes

todo: update conclusion?

✓ Follow-up questions:
Have you ever felt guilty of protecting a colleague who had committed a professional mistake?
How important when team building is socialising with colleagues? Can you do without?
Have you ever been in a company where values were not worth being given priority over personal relationships?
</ans>

<ans>✓ Rationale:
= give evidence of ethical leadership

✓ Key concepts:
→ conducting performance evaluations with transparency  
→ delivering feedback with empathy and honesty  
→ consulting HR for procedural fairness and support  
→ prioritizing company values over personal relationships  
→ preparing severance and transition support plans  
→ communicating decision respectfully and privately  
→ offering long-term career guidance post-departure  
→ reflecting on decision to reinforce leadership integrity  

✓ Support stories:
→ mitigated impact of a professional mistake

(S) Situation
✓ mentee could not meet deadlines because the mentor didn't provide enough guidance
= task was wrongly assigned

(T) Task
✓ re-assigned realistic objectives given professional experience of junior team member

(A) Action
✓ delivered feedback with empathy and honesty
✓ refrained from suggesting frustration or disappointment
✓ distinguished recoverable from irrecoverable errors in mentoring
✓ broke down KPIs into smaller stages
✓ communicated decision respectfully and privately to avoid reputational damage

(R) Result
✓ provided impartial feedback during performance review 
✓ both mentee &amp; mentor learnt from this mismanagement
✓ mentee changed position in the company to become a future team-lead
→ reflected on leadership integrity by acknowledging your own mistakes

✓ Follow-up questions:
Have you ever felt guilty of protecting a colleague who had committed a professional mistake?
How important when team building is socialising with colleagues? Can you do without?
Have you ever been in a company where values were not worth being given priority over personal relationships?
</ans>
<ans>✓ Rationale:
= give evidence of ethical leadership

✓ Key concepts:
→ conducting performance evaluations with transparency  
→ delivering feedback with empathy and honesty  
→ consulting HR for procedural fairness and support  
→ prioritizing company values over personal relationships  
→ preparing severance and transition support plans  
→ communicating decision respectfully and privately  
→ offering long-term career guidance post-departure  
→ reflecting on decision to reinforce leadership integrity  

✓ Support stories:
→ provided impartial feedback during a performance review 

✓ Follow-up questions:
Have you ever felt guilty of protecting a colleague who had committed a professional mistake?
How important when team building is socialising with colleagues? Can you do without?
Have you ever been in a company where values were not worth being given priority over personal relationships?
</ans>
<hint>ethical leadership = leading with integrity, fairness, and moral clarity, especially during challenging decisions. It emphasizes transparency, accountability, and doing what is right—even when uncomfortable. Ethical leaders prioritize values over convenience and inspire trust through consistent ethical actions
impartial = not supporting one person or group more than another; neutral
</hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>26</mdlid>
<activity_id>1</activity_id>
<activity_title>Identifying support stories - Leadership (2/5)</activity_title>
<session_date></session_date>
<hw_anchor></hw_anchor>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_lead_in>Are you a natural leader or do you need delegated authority for your team to follow you?</activity_lead_in>
<methodology>Do not use the same story more than twice. Prepare 2-3 stories per each of the LPs. If you do use the same story, point it out explicitly. In that case, recruiters, most probably, will ask you to provide another story.
In the end, all interviewers will share what they've got with each other and if it appears that you've got just 1-3 interesting stories, then they may think that you haven't experienced enough yet.
Explaining how you behave should be supported by personal and memorable stories.
→ make sure these examples illustrate some key concepts described earlier.</methodology>
<instructions>
→ identify key concepts
e.g. rationale &amp; buzzwords head hunters expect to hear from you
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
</instructions>
<!--<instructions><![CDATA[Find a common support story for the following questions:
→ use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences using the past participle or infinitive form and bullet points for each idea</em>
→ answer the questions
]]></instructions>
<instructions02></instructions02> -->
<instructions_demo><![CDATA[Demo
<strong>Upstream &amp; downstream feedback</strong>
✓ Key concepts: 
→ taking things with a pinch of salt (distancing)
→ lesson learnt (resilience)
  
✓ Support stories:
→ disappointing performance review by a superior in spite of your hard work
→ misunderstanding of a given task
]]></instructions_demo> 
<activity_options>stopwatch</activity_options>
<html5_video></html5_video>
<qas>
</qas>
<key><![CDATA[
Imagine this is a job interview. Answer the following questions in no more than 300 words with 5 to 8 bullet points for each. Don't use  sentences, only infinitive forms or gerunds with noun phrases. Give a definition of approximately 100 words for each buzzword which a head hunter would expect to hear in each answer.

Embed each pair of question and answers in the following tags <qa></qa>.
Embed each question in the following tags <qs></qs> inside <qa></qa>.
Embed each answer in the following tags <ans></ans> inside <qa></qa>.
Embed each buzzword in the following tags <hint></hint> inside <qa></qa>.

Questions:
todo
Leadership
Give me an example of when you showed initiative and took the lead.
Give me an example of a time when you had to make a split second decision.
Give me an example of a time when you motivated others.
Tell me about a time when you delegated a project effectively.
What is your biggest achievement as a leader?
Where do you see yourself in 5 years? 
Would you like to make a long-lasting impact or be appreciated?
How do you build team spirit?
Describe a situation in which you were able to use persuasion to successfully convince someone to see things your way.
Tell me about a time when you had to use your presentation skills to influence someone's opinion.
Describe a time when you anticipated potential problems and developed preventive measures.
Tell me about a time when you were forced to make an unpopular decision.
Please tell me about a time you had to fire a friend.
]]></key>
<qa>
<qs>Give me an example of when you showed initiative and took the lead.</qs>
<ans>
✓ Key concepts: 
→ identified opportunity gaps during cross-team stagnation  
→ proposed a pilot initiative to test market assumptions  
→ gathered cross-functional support through informal influence  
→ organised workflow with agile task delegation  
→ coordinated stakeholders through weekly sprint meetings  
→ drove momentum through consistent check-ins  
→ delivered prototype ahead of deadline  
→ presented results to leadership with performance insights  

(S) Situation
✓ noticed how manager hadn't been eating for 2 days
✓ tasks were not scheduled or prioritised logically
← manager had not time to delve deeper into the project
= was snowed under

(T) Task
✓ convinced your manager to delegate tasks to you
✓ mixed Kanban and Waterfall methods to develop during the 2-week sprint

(A) Action
✓ organised sessions with team of 13 developers
✓ filtered 
✓ implemented logic by yourself
✓ discussed how to built interface
✓ reviewed bugs
✓ carried out pre-emptive testing
(...)

(R) Result
✓ reduced post launching bugs by 40%

Follow-up questions:
How did your colleagues to you taking the lead? Did they all accept your orders?
How challenging was it to achieve consensus with your team members?
</ans>
<ans>
✓ Key concepts: 
→ identified opportunity gaps during cross-team stagnation  
→ proposed a pilot initiative to test market assumptions  
→ gathered cross-functional support through informal influence  
→ organised workflow with agile task delegation  
→ coordinated stakeholders through weekly sprint meetings  
→ drove momentum through consistent check-ins  
→ delivered prototype ahead of deadline  
→ presented results to leadership with performance insights  

(S) Situation
✓ replaced the volleyball captain
〆faced difficulty with...

(T) Task
✓ become a volleyball coach

(A) Action
✓ negotiated time, commitments...
✓ provided additional training
✓ recruited new players
(...)

(R) Result
✓ came 3rd, and then 1st at tournaments
</ans>
<ans>
✓ Key concepts: 
→ identified opportunity gaps during cross-team stagnation  
→ proposed a pilot initiative to test market assumptions  
→ gathered cross-functional support through informal influence  
→ organised workflow with agile task delegation  
→ coordinated stakeholders through weekly sprint meetings  
→ drove momentum through consistent check-ins  
→ delivered prototype ahead of deadline  
→ presented results to leadership with performance insights  
</ans>
<hint>
proactive leadership = involves anticipating needs, initiating change, and acting in advance to address potential obstacles. It reflects a leader's drive to improve performance, foster innovation, and take responsibility without waiting for directives. This leadership style inspires confidence, energizes teams, and ensures continuous progress in uncertain environments
</hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>25</mdlid>
<clog_expressions>
proactive leadership = involves anticipating needs, initiating change, and acting in advance to address potential obstacles. It reflects a leader's drive to improve performance, foster innovation, and take responsibility without waiting for directives. This leadership style inspires confidence, energizes teams, and ensures continuous progress in uncertain environments
</clog_expressions>
</clog_activity>
</clog_support_material>

<clog_activity>
<mdlid>24</mdlid>
<clog_deco><![CDATA[
Only one article is too <strike>less</strike> <strong>little</strong>
<strike>As</strike> <strong>Whether</strong> it is the manager <strike>as</strike> <strong>or</strong> me, it doesn't matter
They were indifferent <strike>for</strike> <strong>to</strong> this 
]]></clog_deco>
<clog_pig>
trio /'tri:,əu/
</clog_pig>
</clog_activity>

</clog_session>



<clog_session>
<clog_session_number></clog_session_number>
<clog_session_date>20250515</clog_session_date>
<clog_session_date_cancelled></clog_session_date_cancelled>
<clog_session_date_rescheduled></clog_session_date_rescheduled>
<clog_session_time>09:00-10:00</clog_session_time>
<clog_session_ach>1</clog_session_ach>
<clog_session_credit></clog_session_credit>
<clog_session_credit_date></clog_session_credit_date>
<clog_session_rate>3000</clog_session_rate>
<clog_session_balance>-3000 + 12000 = 9000</clog_session_balance>
<clog_session_status>active</clog_session_status>
<clog_session_print></clog_session_print>
<clog_session_title>JH | Identifying support stories - Upstream &amp; downstream feedback (3/3) - Leadership</clog_session_title>
<clog_session_comment>By the end of this session you will have studied </clog_session_comment>
<clog_session_hw><![CDATA[
<img src="pix/icons8-lecturer-100.png" width="35em" border="0" alt="icons8-lecturer-100.png"> Identifying support stories
Upstream &amp; downstream feedback
Please tell me about a time you had to fire a friend.

Leadership
Give me an example of when you showed initiative and took the lead.
Give me an example of a time when you had to make a split second decision.
→ identify key concepts
e.g. rationale &amp; buzzwords head hunters expect to hear from you
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
→ use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences using the past participle or infinitive form and bullet points for each idea</em>

<img src="pix/zoom_meeting.png" width="35em" border="0" alt="zoom_meeting.png"> Zoom meeting details
Meeting ID: <strong>765 1187 4648</strong>
<strong>Passcode: pFGjq3</strong>  
<a class="clog" target="about_blank" href="https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1">https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1</a>
]]></clog_session_hw>

<clog_support_material>
<clog_book_title>Bottoms Up - JH</clog_book_title>
<clog_book_level>B2</clog_book_level>
<clog_book_unit>Preparing for professional mobility</clog_book_unit>

<clog_activity>
<mdlid>23</mdlid>
<activity_id>1</activity_id>
<activity_title>Identifying support stories - Upstream &amp; downstream feedback (3/3)</activity_title>
<session_date></session_date>
<hw_anchor></hw_anchor>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_lead_in>How do you show your commitment to achieving goals? Can you refrain from being too emotional?</activity_lead_in>
<methodology>Do not use the same story more than twice. Prepare 2-3 stories per each of the LPs. If you do use the same story, point it out explicitly. In that case, recruiters, most probably, will ask you to provide another story.
In the end, all interviewers will share what they've got with each other and if it appears that you've got just 1-3 interesting stories, then they may think that you haven't experienced enough yet.
Explaining how you behave should be supported by personal and memorable stories.
→ make sure these examples illustrate some key concepts described earlier.</methodology>
<instructions>
→ identify key concepts
e.g. rationale &amp; buzzwords head hunters expect to hear from you
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
</instructions>
<!--<instructions><![CDATA[Find a common support story for the following questions:
→ use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences using the past participle or infinitive form and bullet points for each idea</em>
→ answer the questions
]]></instructions>
<instructions02></instructions02> -->
<instructions_demo><![CDATA[Demo
<strong>Upstream &amp; downstream feedback</strong>
✓ Key concepts: 
→ taking things with a pinch of salt (distancing)
→ lesson learnt (resilience)
  
✓ Support stories:
→ disappointing performance review by a superior in spite of your hard work
→ misunderstanding of a given task
]]></instructions_demo> 
<activity_options>stopwatch</activity_options>
<html5_video></html5_video>
<qas>
</qas>
<key>
Imagine this is a job interview. Answer the following questions in no more than 300 words with 5 to 8 bullet points for each. Don't use  sentences, only infinitive forms or gerunds with noun phrases. Give a definition of approximately 100 words for each buzzword which a head hunter would expect to hear in each answer.

Questions:
What would your previous boss &amp; colleagues say about you?
Would you like to make a long-lasting impact or be appreciated?
Tell me about a time when you delegated a project effectively.
Please tell me about a time you had to fire a friend.

Absolutely. Here are your answers in the requested format:

---

### **1. What would your previous boss &amp; colleagues say about you?**  
**Buzzword: Emotional Intelligence**  
*Emotional intelligence* is the ability to recognize, understand, and manage one’s own emotions while being able to recognize, empathize with, and influence the emotions of others. In professional settings, it contributes to better teamwork, leadership, and conflict resolution. High emotional intelligence leads to stronger interpersonal relationships and more adaptable, resilient team environments.

- Demonstrating consistent reliability under pressure  
- Showing empathy in team conflict resolution  
- Communicating clearly during high-stress situations  
- Supporting junior staff with proactive mentoring  
- Responding positively to feedback and coaching  
- Maintaining composure during organizational change  
- Adapting quickly to new team dynamics  
- Championing inclusive and respectful collaboration  

---

### **2. Would you like to make a long-lasting impact or be appreciated?**  
**Buzzword: Legacy Leadership**  
*Legacy leadership* is the mindset and approach of leading with the intention of creating long-term value and positive change that lasts beyond one's tenure. It focuses on empowerment, sustainable growth, and cultural influence within organizations. Legacy leaders build systems and shape people to continue evolving and succeeding independently.

- Building scalable systems for long-term growth  
- Developing talent through structured mentorship  
- Embedding values into team culture and operations  
- Shaping strategy with future-proofing mindset  
- Prioritizing sustainable over short-term wins  
- Empowering teams to make autonomous decisions  
- Creating playbooks for organizational continuity  
- Leaving behind high-performing, self-sufficient teams  

---

### **3. Tell me about a time when you delegated a project effectively.**  
**Buzzword: Strategic Delegation**  
*Strategic delegation* is the deliberate assignment of responsibilities based on team members’ strengths, development needs, and organizational priorities. It increases efficiency, builds trust, enhances team capabilities, and allows leaders to focus on higher-level planning while empowering others to grow.

- Identifying team strengths through performance tracking  
- Aligning task complexity with skill development goals  
- Setting clear timelines and measurable milestones  
- Providing ongoing coaching without micromanaging  
- Scheduling weekly check-ins for progress evaluation  
- Empowering ownership with decision-making autonomy  
- Celebrating milestones to boost motivation  
- Documenting lessons learned for future reference  

---

### **4. Please tell me about a time you had to fire a friend.**  
**Buzzword: Ethical Leadership**  
*Ethical leadership* refers to leading with integrity, fairness, and moral clarity, especially during challenging decisions. It emphasizes transparency, accountability, and doing what is right—even when uncomfortable. Ethical leaders prioritize values over convenience and inspire trust through consistent ethical actions.

- Conducting performance evaluations with transparency  
- Delivering feedback with empathy and honesty  
- Consulting HR for procedural fairness and support  
- Prioritizing company values over personal relationships  
- Preparing severance and transition support plans  
- Communicating decision respectfully and privately  
- Offering long-term career guidance post-departure  
- Reflecting on decision to reinforce leadership integrity  

---

Would you like help tailoring these responses for a specific role or industry?
</key>
<qa>
<qs>Please tell me about a time you had to fire a friend.
OR
Have you ever felt guilty of protecting a colleague who had committed a professional mistake?
</qs>
<ans>✓ Rationale:
= give evidence of ethical leadership

✓ Key concepts:
→ conducting performance evaluations with transparency  
→ delivering feedback with empathy and honesty  
→ consulting HR for procedural fairness and support  
→ prioritizing company values over personal relationships  
→ preparing severance and transition support plans  
→ communicating decision respectfully and privately  
→ offering long-term career guidance post-departure  
→ reflecting on decision to reinforce leadership integrity  

✓ Support stories:
→ snowed under &amp; failed to provide structured support
couldn't provide feedback for probation period

(S) Situation
〆lacked tangible deliverables
✓ mentee could not meet deadlines because the mentor didn't provide enough guidance
= task was wrongly assigned

(T) Task
✓ re-assigned realistic objectives given professional experience of junior team member
→ changed on-boarding plan

(A) Action
✓ delivered feedback with empathy and honesty
✓ refrained from suggesting frustration or disappointment
✓ distinguished recoverable from irrecoverable errors in mentoring
✓ broke down KPIs into smaller stages
✓ communicated decision respectfully and privately to avoid reputational damage

(R) Result
✓ provided impartial feedback during performance review 
✓ both mentee &amp; mentor learnt from this mismanagement
✓ mentee changed position in the company to become a future team-lead
→ reflected on leadership integrity by acknowledging your own mistakes

✓ Follow-up questions:
Have you ever felt guilty of protecting a colleague who had committed a professional mistake?
How important when team building is socialising with colleagues? Can you do without?
Have you ever been in a company where values were not worth being given priority over personal relationships?
</ans>

<ans>✓ Rationale:
= give evidence of ethical leadership

✓ Key concepts:
→ conducting performance evaluations with transparency  
→ delivering feedback with empathy and honesty  
→ consulting HR for procedural fairness and support  
→ prioritizing company values over personal relationships  
→ preparing severance and transition support plans  
→ communicating decision respectfully and privately  
→ offering long-term career guidance post-departure  
→ reflecting on decision to reinforce leadership integrity  

✓ Support stories:
→ mitigated impact of a professional mistake

(S) Situation
✓ mentee could not meet deadlines because the mentor didn't provide enough guidance
= task was wrongly assigned

(T) Task
✓ re-assigned realistic objectives given professional experience of junior team member

(A) Action
✓ delivered feedback with empathy and honesty
✓ refrained from suggesting frustration or disappointment
✓ distinguished recoverable from irrecoverable errors in mentoring
✓ broke down KPIs into smaller stages
✓ communicated decision respectfully and privately to avoid reputational damage

(R) Result
✓ provided impartial feedback during performance review 
✓ both mentee &amp; mentor learnt from this mismanagement
✓ mentee changed position in the company to become a future team-lead
→ reflected on leadership integrity by acknowledging your own mistakes

✓ Follow-up questions:
Have you ever felt guilty of protecting a colleague who had committed a professional mistake?
How important when team building is socialising with colleagues? Can you do without?
Have you ever been in a company where values were not worth being given priority over personal relationships?
</ans>
<ans>✓ Rationale:
= give evidence of ethical leadership

✓ Key concepts:
→ conducting performance evaluations with transparency  
→ delivering feedback with empathy and honesty  
→ consulting HR for procedural fairness and support  
→ prioritizing company values over personal relationships  
→ preparing severance and transition support plans  
→ communicating decision respectfully and privately  
→ offering long-term career guidance post-departure  
→ reflecting on decision to reinforce leadership integrity  

✓ Support stories:
→ provided impartial feedback during a performance review 

✓ Follow-up questions:
Have you ever felt guilty of protecting a colleague who had committed a professional mistake?
How important when team building is socialising with colleagues? Can you do without?
Have you ever been in a company where values were not worth being given priority over personal relationships?
</ans>
<hint>ethical leadership = leading with integrity, fairness, and moral clarity, especially during challenging decisions. It emphasizes transparency, accountability, and doing what is right—even when uncomfortable. Ethical leaders prioritize values over convenience and inspire trust through consistent ethical actions
impartial = not supporting one person or group more than another; neutral
</hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>22</mdlid>
<activity_id>1</activity_id>
<activity_title>Identifying support stories - Leadership (1/5)</activity_title>
<session_date></session_date>
<hw_anchor></hw_anchor>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_lead_in>Are you a natural leader or do you need delegated authority for your team to follow you?</activity_lead_in>
<methodology>Do not use the same story more than twice. Prepare 2-3 stories per each of the LPs. If you do use the same story, point it out explicitly. In that case, recruiters, most probably, will ask you to provide another story.
In the end, all interviewers will share what they've got with each other and if it appears that you've got just 1-3 interesting stories, then they may think that you haven't experienced enough yet.
Explaining how you behave should be supported by personal and memorable stories.
→ make sure these examples illustrate some key concepts described earlier.</methodology>
<instructions>
→ identify key concepts
e.g. rationale &amp; buzzwords head hunters expect to hear from you
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
</instructions>
<!--<instructions><![CDATA[Find a common support story for the following questions:
→ use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences using the past participle or infinitive form and bullet points for each idea</em>
→ answer the questions
]]></instructions>
<instructions02></instructions02> -->
<instructions_demo><![CDATA[Demo
<strong>Upstream &amp; downstream feedback</strong>
✓ Key concepts: 
→ taking things with a pinch of salt (distancing)
→ lesson learnt (resilience)
  
✓ Support stories:
→ disappointing performance review by a superior in spite of your hard work
→ misunderstanding of a given task
]]></instructions_demo> 
<activity_options>stopwatch</activity_options>
<html5_video></html5_video>
<qas>
</qas>
<key><![CDATA[
Imagine this is a job interview. Answer the following questions in no more than 300 words with 5 to 8 bullet points for each. Don't use  sentences, only infinitive forms or gerunds with noun phrases. Give a definition of approximately 100 words for each buzzword which a head hunter would expect to hear in each answer.

Embed each pair of question and answers in the following tags <qa></qa>.
Embed each question in the following tags <qs></qs> inside <qa></qa>.
Embed each answer in the following tags <ans></ans> inside <qa></qa>.
Embed each buzzword in the following tags <hint></hint> inside <qa></qa>.

Questions:
todo
Leadership
Give me an example of when you showed initiative and took the lead.
Give me an example of a time when you had to make a split second decision.
Give me an example of a time when you motivated others.
Tell me about a time when you delegated a project effectively.
What is your biggest achievement as a leader?
Where do you see yourself in 5 years? 
Would you like to make a long-lasting impact or be appreciated?
How do you build team spirit?
Describe a situation in which you were able to use persuasion to successfully convince someone to see things your way.
Tell me about a time when you had to use your presentation skills to influence someone's opinion.
Describe a time when you anticipated potential problems and developed preventive measures.
Tell me about a time when you were forced to make an unpopular decision.
Please tell me about a time you had to fire a friend.
]]></key>
</clog_activity>

<clog_activity>
<mdlid>21</mdlid>
<clog_expressions>
proactive leadership = involves anticipating needs, initiating change, and acting in advance to address potential obstacles. It reflects a leader's drive to improve performance, foster innovation, and take responsibility without waiting for directives. This leadership style inspires confidence, energizes teams, and ensures continuous progress in uncertain environments
</clog_expressions>
</clog_activity>
</clog_support_material>

<clog_activity>
<mdlid>20</mdlid>
<clog_deco><![CDATA[
Anybody can <strike>do</strike> <strong>make</strong> a mistake
These mistakes we can solit <strike>to</strike> <strong>into</strong> 2 categories: recoverable and irrecoverable
You can't do <strike>nothing</strike> <strong>anything</strong>
It helps to share <strike>a</strike> knowledge
]]></clog_deco>
<clog_pig>
tournament /ˈtuənəmənt/
</clog_pig>
</clog_activity>

</clog_session>


<clog_session>
<clog_session_number></clog_session_number>
<clog_session_date>20250512</clog_session_date>
<clog_session_date_cancelled></clog_session_date_cancelled>
<clog_session_date_rescheduled></clog_session_date_rescheduled>
<clog_session_time>09:00-10:00</clog_session_time>
<clog_session_ach>1</clog_session_ach>
<clog_session_credit></clog_session_credit>
<clog_session_credit_date></clog_session_credit_date>
<clog_session_rate>3000</clog_session_rate>
<clog_session_balance>-3000 + 15000 = 12000</clog_session_balance>
<clog_session_status>active</clog_session_status>
<clog_session_print></clog_session_print>
<clog_session_title>JH | Identifying support stories - Upstream &amp; downstream feedback (2/3)</clog_session_title>
<clog_session_comment>By the end of this session you will have studied </clog_session_comment>
<clog_session_hw><![CDATA[
<img src="pix/icons8-lecturer-100.png" width="35em" border="0" alt="icons8-lecturer-100.png"> Identifying support stories
Would you like to make a long-lasting impact or be appreciated?
Tell me about a time when you delegated a project effectively.
Please tell me about a time you had to fire a friend.
→ identify key concepts
e.g. rationale &amp; buzzwords head hunters expect to hear from you
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
→ use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences using the past participle or infinitive form and bullet points for each idea</em>

<img src="pix/zoom_meeting.png" width="35em" border="0" alt="zoom_meeting.png"> Zoom meeting details
Meeting ID: <strong>765 1187 4648</strong>
<strong>Passcode: pFGjq3</strong>  
<a class="clog" target="about_blank" href="https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1">https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1</a>
]]></clog_session_hw>

<clog_support_material>
<clog_book_title>Bottoms Up - JH</clog_book_title>
<clog_book_level>B2</clog_book_level>
<clog_book_unit>Preparing for professional mobility</clog_book_unit>

<clog_activity>
<mdlid>19</mdlid>
<activity_id>1</activity_id>
<activity_title>Identifying support stories - Upstream &amp; downstream feedback (2/3)</activity_title>
<session_date></session_date>
<hw_anchor></hw_anchor>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_lead_in>How do you show your commitment to achieving goals? Can you refrain from being too emotional?</activity_lead_in>
<methodology>Do not use the same story more than twice. Prepare 2-3 stories per each of the LPs. If you do use the same story, point it out explicitly. In that case, recruiters, most probably, will ask you to provide another story.
In the end, all interviewers will share what they've got with each other and if it appears that you've got just 1-3 interesting stories, then they may think that you haven't experienced enough yet.
Explaining how you behave should be supported by personal and memorable stories.
→ make sure these examples illustrate some key concepts described earlier.</methodology>
<instructions>
→ identify key concepts
e.g. rationale &amp; buzzwords head hunters expect to hear from you
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
</instructions>
<!--<instructions><![CDATA[Find a common support story for the following questions:
→ use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences using the past participle or infinitive form and bullet points for each idea</em>
→ answer the questions
]]></instructions>
<instructions02></instructions02> -->
<instructions_demo><![CDATA[Demo
<strong>Upstream &amp; downstream feedback</strong>
✓ Key concepts: 
→ taking things with a pinch of salt (distancing)
→ lesson learnt (resilience)
  
✓ Support stories:
→ disappointing performance review by a superior in spite of your hard work
→ misunderstanding of a given task
]]></instructions_demo> 
<activity_options>stopwatch</activity_options>
<html5_video></html5_video>
<qas>
</qas>
<key>
Imagine this is a job interview. Answer the following questions in no more than 300 words with 5 to 8 bullet points for each. Don't use  sentences, only infinitive forms or gerunds with noun phrases. Give a definition of approximately 100 words for each buzzword which a head hunter would expect to hear in each answer.

Questions:
What would your previous boss &amp; colleagues say about you?
Would you like to make a long-lasting impact or be appreciated?
Tell me about a time when you delegated a project effectively.
Please tell me about a time you had to fire a friend.

Absolutely. Here are your answers in the requested format:

---

### **1. What would your previous boss &amp; colleagues say about you?**  
**Buzzword: Emotional Intelligence**  
*Emotional intelligence* is the ability to recognize, understand, and manage one’s own emotions while being able to recognize, empathize with, and influence the emotions of others. In professional settings, it contributes to better teamwork, leadership, and conflict resolution. High emotional intelligence leads to stronger interpersonal relationships and more adaptable, resilient team environments.

- Demonstrating consistent reliability under pressure  
- Showing empathy in team conflict resolution  
- Communicating clearly during high-stress situations  
- Supporting junior staff with proactive mentoring  
- Responding positively to feedback and coaching  
- Maintaining composure during organizational change  
- Adapting quickly to new team dynamics  
- Championing inclusive and respectful collaboration  

---

### **2. Would you like to make a long-lasting impact or be appreciated?**  
**Buzzword: Legacy Leadership**  
*Legacy leadership* is the mindset and approach of leading with the intention of creating long-term value and positive change that lasts beyond one's tenure. It focuses on empowerment, sustainable growth, and cultural influence within organizations. Legacy leaders build systems and shape people to continue evolving and succeeding independently.

- Building scalable systems for long-term growth  
- Developing talent through structured mentorship  
- Embedding values into team culture and operations  
- Shaping strategy with future-proofing mindset  
- Prioritizing sustainable over short-term wins  
- Empowering teams to make autonomous decisions  
- Creating playbooks for organizational continuity  
- Leaving behind high-performing, self-sufficient teams  

---

### **3. Tell me about a time when you delegated a project effectively.**  
**Buzzword: Strategic Delegation**  
*Strategic delegation* is the deliberate assignment of responsibilities based on team members’ strengths, development needs, and organizational priorities. It increases efficiency, builds trust, enhances team capabilities, and allows leaders to focus on higher-level planning while empowering others to grow.

- Identifying team strengths through performance tracking  
- Aligning task complexity with skill development goals  
- Setting clear timelines and measurable milestones  
- Providing ongoing coaching without micromanaging  
- Scheduling weekly check-ins for progress evaluation  
- Empowering ownership with decision-making autonomy  
- Celebrating milestones to boost motivation  
- Documenting lessons learned for future reference  

---

### **4. Please tell me about a time you had to fire a friend.**  
**Buzzword: Ethical Leadership**  
*Ethical leadership* refers to leading with integrity, fairness, and moral clarity, especially during challenging decisions. It emphasizes transparency, accountability, and doing what is right—even when uncomfortable. Ethical leaders prioritize values over convenience and inspire trust through consistent ethical actions.

- Conducting performance evaluations with transparency  
- Delivering feedback with empathy and honesty  
- Consulting HR for procedural fairness and support  
- Prioritizing company values over personal relationships  
- Preparing severance and transition support plans  
- Communicating decision respectfully and privately  
- Offering long-term career guidance post-departure  
- Reflecting on decision to reinforce leadership integrity  

---

Would you like help tailoring these responses for a specific role or industry?
</key>
<qa>
<qs>Would you like to make a long-lasting impact or be appreciated?
</qs>
<ans>
(S) Situation
✓ adding validation steps to eliminate bugs
implemented own customised steps in pipeline
= small impact but long lasting

(S) Situation
✓ built a mentoring plan to facilitate on-boarding after failing to mentor a new recruit

(T) Task
→ needed a measurable plan to validate probation period

(A) Action
summarised all technologies &amp; best practices, included practical steps
= also contributes to knowledge management

(R) Result
✓ shortens adaptation time twofold
✓ improvements would probably go unnoticed if were not compared with the previous statistics
→ add metrics 
e.g. how many people have already undergone this plan

✓ build scalable systems for long-term growth  
✓ develop talent through structured mentorship  
✓ embed values into team culture and operations  
✓ shape strategy with future-proofing mindset  
✓ prioritise sustainable over short-term wins  
✓ empower teams to make autonomous decisions  
✓ create strategies for organisational continuity  
✓ leave behind high-performing, self-sufficient teams  
</ans>
<ans>✓ build scalable systems for long-term growth  
✓ develop talent through structured mentorship  
✓ embed values into team culture and operations  
✓ shape strategy with future-proofing mindset  
✓ prioritise sustainable over short-term wins  
✓ empower teams to make autonomous decisions  
✓ create strategies for organisational continuity  
✓ leave behind high-performing, self-sufficient teams  
</ans>
<hint>legacy leadership = mindset and approach of leading with the intention of creating long-term value and positive change that lasts beyond one's tenure. Focuses on empowerment, sustainable growth, and cultural influence within organizations. Legacy leaders build systems and shape people to continue evolving and succeeding independently
tenure = period of time when sb holds an important job, especially a political one; the act of holding an important job
</hint>
</qa>
<qa>
<qs>Tell me about a time when you delegated a project effectively.
OR
(if you have no experience in delegating yourself...)
What did you do when your manager was on sick leave? How did you manage priorities among team members?
</qs>
<ans>
(S) Situation
was able to choose the right person
✓ clear coding skills &amp; algorithmic skills of an intern
✓ help this intern build a portfolio of professional experience
= win/win strategy for both the company &amp; the intern
→ avoided risk of monopolising knowledge

✓ Rationale:
= show experience in strategic delegation
→ balance striking a consensus with timely decision-making

✓ Key concepts:
→ identify team strengths through performance tracking  
→ align task complexity with skill development goals  
→ set clear timelines and measurable milestones  
→ provide ongoing coaching without micromanaging  
→ schedule weekly check-ins for progress evaluation  
→ empower ownership with decision-making autonomy  
→ celebrate milestones to boost motivation  
→ document lessons learned for future reference  

✓ Support stories:
→ find a situation when you avoided the following mistakes:
〆offended an experienced team member
〆gave tasks to teams outside your dept without approval of your team lead

e.g. delegated challenging tasks to experienced developers
e.g. encouraged junior team members to complete tasks within the periphery of their knowledge
e.g. helped celebrate success by eating out, sharing your passion for... with team members
→ built team spirit

✓ Follow-up questions:
Have you participated in a project which you believe was well delegated? Why was it so effective? What would you do differently?

</ans>
<ans>✓ Rationale:
= show experience in strategic delegation
→ balance striking a consensus with timely decision-making

✓ Key concepts:
→ identify team strengths through performance tracking  
→ align task complexity with skill development goals  
→ set clear timelines and measurable milestones  
→ provide ongoing coaching without micromanaging  
→ schedule weekly check-ins for progress evaluation  
→ empower ownership with decision-making autonomy  
→ celebrate milestones to boost motivation  
→ document lessons learned for future reference  

✓ Support stories:
→ find a situation when you avoided the following mistakes:
〆offended an experienced team member
〆gave tasks to teams outside your dept without approval of your team lead

e.g. delegated challenging tasks to experienced developers
e.g. encouraged junior team members to complete tasks within the periphery of their knowledge
e.g. helped celebrate success by eating out, sharing your passion for... with team members
→ built team spirit

✓ Follow-up questions:
Have you participated in a project which you believe was well delegated? Why was it so effective? What would you do differently?
</ans>
<hint>strategic delegation = deliberate assignment of responsibilities based on team members’ strengths, development needs, and organizational priorities. Increases efficiency, builds trust, enhances team capabilities, and allows leaders to focus on higher-level planning while empowering others to grow
</hint>
</qa>
<qa>
<qs>Please tell me about a time you had to fire a friend.
OR
Have you ever felt guilty of protecting a colleague who had committed a professional mistake?
</qs>
<ans>✓ Rationale:
= give evidence of ethical leadership

✓ Key concepts:
→ conducting performance evaluations with transparency  
→ delivering feedback with empathy and honesty  
→ consulting HR for procedural fairness and support  
→ prioritizing company values over personal relationships  
→ preparing severance and transition support plans  
→ communicating decision respectfully and privately  
→ offering long-term career guidance post-departure  
→ reflecting on decision to reinforce leadership integrity  

✓ Support stories:
→ provided impartial feedback during a performance review 

✓ Follow-up questions:
Have you ever felt guilty of protecting a colleague who had committed a professional mistake?
How important when team building is socialising with colleagues? Can you do without?
Have you ever been in a company where values were not worth being given priority over personal relationships?
</ans>
<hint>ethical leadership = leading with integrity, fairness, and moral clarity, especially during challenging decisions. It emphasizes transparency, accountability, and doing what is right—even when uncomfortable. Ethical leaders prioritize values over convenience and inspire trust through consistent ethical actions
</hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>18</mdlid>
<clog_expressions>
empathy = ability to understand another person's feelings, experience, etc
empowerment = autonomy; act of conferring legality or sanction or formal warrant; increasing the economic, political, social, educational, gender, or spiritual strength of an entity or entities Sociological empowerment often addresses members of groups that social discrimination processes have excluded from decision-making processes through - for example - discrimination based on disability, race, ethnicity, religion, or gender. Empowerment as a methodology is often associated with feminism: see consciousness-raising (Wikipedia)
strategic delegation = deliberate assignment of responsibilities based on team members’ strengths, development needs, and organizational priorities. Increases efficiency, builds trust, enhances team capabilities, and allows leaders to focus on higher-level planning while empowering others to grow
ethical leadership = leading with integrity, fairness, and moral clarity, especially during challenging decisions. It emphasizes transparency, accountability, and doing what is right—even when uncomfortable. Ethical leaders prioritize values over convenience and inspire trust through consistent ethical actions
</clog_expressions>
</clog_activity>

</clog_support_material>

<clog_activity>
<mdlid>17</mdlid>
<clog_deco><![CDATA[
Usually people <strike>forgot</strike> <strong>had forgotten | used to forget</strong> to add some important <strike>moments</strike> <strong>features</strong>
The client will never <strike>saw</strike> <strong>see</strong> it it
They don't check all these bugs, revisions, <strike>and</strike> etc
It's <strike>and</strike> <strong>both</strong> for me and for the team
<strike>It goes</strike> <strong>They go</strong> hand <strike>by</strike> <strong>in</strong> hand <strong>(OR they go together)</strong>
The guy spent a month <strike>for</strike> <strong>on</strong> setting up his environment
]]></clog_deco>
<clog_pig>
</clog_pig>
</clog_activity>

</clog_session>




<clog_session>
<clog_session_number></clog_session_number>
<clog_session_date>20250506</clog_session_date>
<clog_session_date_cancelled></clog_session_date_cancelled>
<clog_session_date_rescheduled></clog_session_date_rescheduled>
<clog_session_time>09:00-10:00</clog_session_time>
<clog_session_ach>1</clog_session_ach>
<clog_session_credit></clog_session_credit>
<clog_session_credit_date></clog_session_credit_date>
<clog_session_rate>3000</clog_session_rate>
<clog_session_balance>-3000 + 18000 = 15000</clog_session_balance>
<clog_session_status>active</clog_session_status>
<clog_session_print></clog_session_print>
<clog_session_title>JH | Identifying support stories - Upstream &amp; downstream feedback (1/2)</clog_session_title>
<clog_session_comment>By the end of this session you will have studied </clog_session_comment>
<clog_session_hw><![CDATA[
<img src="pix/icons8-lecturer-100.png" width="35em" border="0" alt="icons8-lecturer-100.png"> Identifying support stories
→ prepare answers
Have you ever had to deal with negative upstream and/or downstream feedback?
What would your previous boss &amp; colleagues say about you?

<img src="pix/zoom_meeting.png" width="35em" border="0" alt="zoom_meeting.png"> Zoom meeting details
Meeting ID: <strong>765 1187 4648</strong>
<strong>Passcode: pFGjq3</strong>  
<a class="clog" target="about_blank" href="https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1">https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1</a>
]]></clog_session_hw>

<clog_support_material>
<clog_book_title>Bottoms Up - JH</clog_book_title>
<clog_book_level>B2</clog_book_level>
<clog_book_unit>Preparing for professional mobility</clog_book_unit>

<clog_activity>
<mdlid>16</mdlid>
<activity_id>2</activity_id>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_icon>pix/icons8-hand-with-pen-100_white.png</activity_icon>
<activity_title>Identifying support stories - Upstream &amp; downstream feedback (1/2)</activity_title>
<session_date></session_date>
<hw_anchor></hw_anchor>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_type>prep_ol_qa_writing</activity_type>
<activity_lead_in>How do you show your commitment to achieving goals? Can you refrain from being too emotional?</activity_lead_in>
<methodology>Do not use the same story more than twice. Prepare 2-3 stories per each of the LPs. If you do use the same story, point it out explicitly. In that case, recruiters, most probably, will ask you to provide another story.
In the end, all interviewers will share what they've got with each other and if it appears that you've got just 1-3 interesting stories, then they may think that you haven't experienced enough yet.
Explaining how you behave should be supported by personal and memorable stories.
→ make sure these examples illustrate some key concepts described earlier.</methodology>
<instructions>
→ identify key concepts
e.g. rationale &amp; buzzwords head hunters expect to hear from you
→ choose &amp; prepare a support story
e.g. recall surprising facts &amp; figures, metrics
→ answer the question with a relevant narrative structure
e.g. STAR, CARL, BLUF, Minto / McKinsey Pyramid
→ think of additional 2-3 follow-up questions
e.g. about details you have omitted on purpose to encourage the head hunter to ask you about
</instructions>
<!--<instructions><![CDATA[Find a common support story for the following questions:
→ use the following AI prompt to facilitate oral delivery of your notes
<em>Make short sentences using the past participle or infinitive form and bullet points for each idea</em>
→ answer the questions
]]></instructions>
<instructions02></instructions02> -->
<instructions_demo><![CDATA[Demo
<strong>Upstream &amp; downstream feedback</strong>
✓ Key concepts: 
→ taking things with a pinch of salt (distancing)
→ lesson learnt (resilience)
  
✓ Support stories:
→ disappointing performance review by a superior in spite of your hard work
→ misunderstanding of a given task
]]></instructions_demo> 
<activity_options>stopwatch</activity_options>
<key>
Imagine this is a job interview. Answer the following questions in no more than 300 words with 5 to 8 bullet points for each. Don't use  sentences, only infinitive forms or gerunds with noun phrases. Give a definition of approximately 100 words for each buzzword which a head hunter would expect to hear in each answer.

Questions:
What would your previous boss &amp; colleagues say about you?
Would you like to make a long-lasting impact or be appreciated?
Tell me about a time when you delegated a project effectively.
Please tell me about a time you had to fire a friend.

Absolutely. Here are your answers in the requested format:

---

### **1. What would your previous boss &amp; colleagues say about you?**  
**Buzzword: Emotional Intelligence**  
*Emotional intelligence* is the ability to recognize, understand, and manage one’s own emotions while being able to recognize, empathize with, and influence the emotions of others. In professional settings, it contributes to better teamwork, leadership, and conflict resolution. High emotional intelligence leads to stronger interpersonal relationships and more adaptable, resilient team environments.

- Demonstrating consistent reliability under pressure  
- Showing empathy in team conflict resolution  
- Communicating clearly during high-stress situations  
- Supporting junior staff with proactive mentoring  
- Responding positively to feedback and coaching  
- Maintaining composure during organizational change  
- Adapting quickly to new team dynamics  
- Championing inclusive and respectful collaboration  

---

### **2. Would you like to make a long-lasting impact or be appreciated?**  
**Buzzword: Legacy Leadership**  
*Legacy leadership* is the mindset and approach of leading with the intention of creating long-term value and positive change that lasts beyond one's tenure. It focuses on empowerment, sustainable growth, and cultural influence within organizations. Legacy leaders build systems and shape people to continue evolving and succeeding independently.

- Building scalable systems for long-term growth  
- Developing talent through structured mentorship  
- Embedding values into team culture and operations  
- Shaping strategy with future-proofing mindset  
- Prioritizing sustainable over short-term wins  
- Empowering teams to make autonomous decisions  
- Creating playbooks for organizational continuity  
- Leaving behind high-performing, self-sufficient teams  

---

### **3. Tell me about a time when you delegated a project effectively.**  
**Buzzword: Strategic Delegation**  
*Strategic delegation* is the deliberate assignment of responsibilities based on team members’ strengths, development needs, and organizational priorities. It increases efficiency, builds trust, enhances team capabilities, and allows leaders to focus on higher-level planning while empowering others to grow.

- Identifying team strengths through performance tracking  
- Aligning task complexity with skill development goals  
- Setting clear timelines and measurable milestones  
- Providing ongoing coaching without micromanaging  
- Scheduling weekly check-ins for progress evaluation  
- Empowering ownership with decision-making autonomy  
- Celebrating milestones to boost motivation  
- Documenting lessons learned for future reference  

---

### **4. Please tell me about a time you had to fire a friend.**  
**Buzzword: Ethical Leadership**  
*Ethical leadership* refers to leading with integrity, fairness, and moral clarity, especially during challenging decisions. It emphasizes transparency, accountability, and doing what is right—even when uncomfortable. Ethical leaders prioritize values over convenience and inspire trust through consistent ethical actions.

- Conducting performance evaluations with transparency  
- Delivering feedback with empathy and honesty  
- Consulting HR for procedural fairness and support  
- Prioritizing company values over personal relationships  
- Preparing severance and transition support plans  
- Communicating decision respectfully and privately  
- Offering long-term career guidance post-departure  
- Reflecting on decision to reinforce leadership integrity  

---

Would you like help tailoring these responses for a specific role or industry?
</key>
<qa>
<qs>Have you ever had to deal with negative upstream and/or downstream feedback?</qs>
<ans>✓ Rationale:
= check if you are involved &amp; committed but not too emotional

✓ Key concepts: 
→ taking things with a pinch of salt (distancing)
e.g. say how you avoided a shouting match
→ lesson learnt (resilience)
✓ coaching / mentoring 
→ are now able to put yourself in the shoes of junior team members in a similar situation as you were back then
  
✓ Support stories:
(S) Situation
dealing with 25-year old design legacy of a sub-system
〆vague solutions
〆mixed abstractions
〆additional errors in design

(T) Task
✓ re-design

(A) Action
✓ intensive reading to gain more insight
✓ re-writing of parts of the code

(R) Result
✓ acknowledged your manager was right
✓ learnt much in terms of:
→ maintainability
→ scalability

Follow-up questions:
How critical are you about receiving only positive upstream feedback?
What is the share of negative vs positive downstream feedback you get from your managers? Why do you think it is so?
How did stakeholders react to you distancing yourself from their criticism?
Have you experienced a similar situation when you were providing negative feedback to your hierarchy?
Will you seek support from your manager / colleagues to strengthen your point of view?
</ans>
<ans>
✓ Key concepts: 
→ taking things with a pinch of salt (distancing)
→ lesson learnt (resilience)
  
✓ Support stories:
→ disappointing performance review by a superior in spite of your hard work
→ misunderstanding of a given task
</ans>
<hint>✓ Key concepts: 
→ taking things with a pinch of salt (distancing)
→ lesson learnt (resilience)
  
✓ Support stories:
→ disappointing performance review by a superior in spite of your hard work
→ misunderstanding of a given task
</hint>
</qa>
<qa>
<qs>What would your previous boss &amp; colleagues say about you?</qs>
<ans>✓ Rationale:
= explain why your help was solicited

✓ Support stories:
→ find situations when your colleagues sought your expertise

✓ Key concepts: 
→ suggest how your contribution was decisive
→ emphasise repeated occurrences of reliance on your skills

✓ Support stories:
✓ reliable because regularly substituted for a colleague gone on holiday
(STAR description)

✓ cross-functional because provided technical writers with information relevant to them
(STAR description)

✓ practical rather than bureaucratic thanks to networking skills when system scripts by another team impacted your workflow
(STAR / BLUF description)

✓ helpful because always willing to do a favour to colleagues
(STAR / BLUF description)

✓ being a top performer after having experienced lack of motivation in a governmental structure
(Minto/McKinsey Pyaramid / STAR description)

✓ creative when... 
(Minto/McKinsey Pyaramid / STAR description)

Follow-up questions:
Would your managers have anything negative to say about you?
How did your managers react to low-priority tasks you had undertaken on your own initiative?
How do you build team spirit?
Have you taken any steps to make sure you are not irreplaceable? Why / why not?
Have you ever made yourself any enemies? Why / why not?
</ans>
<ans>
(S) Situation
(T) Task
(A) Action
(R) Result
</ans>
<hint>
✓ anticipate qualities relevant to team matching
e.g. reminiscent of putting a football team together, i.e. strong individuals or team players
→ keen on work-life balance vs being a hard working, ready-to-burn-out nerd
</hint>
</qa>
<!--
<qa>
<qs><![CDATA[<strong>Greatest &amp; weakest points of your career</strong>
What is your biggest achievement?
Give me a specific example of a time when you used good judgement and logic in solving a problem.
Give me an example of a time when you set a goal and were able to meet or achieve it.
Tell me about a time when you had to go above and beyond the call of duty in order to get a job done.
Give me an example of a time when you motivated others.
Give me an example of a time when you used your fact-finding skills to solve a problem.
Describe a time when you anticipated potential problems and developed preventive measures.
Describe a time when you set your sights too high (or too low).  
Give me an example of a time when you tried to accomplish something and failed.
Tell me about a time when you missed an obvious solution to a problem.

✓ Key concepts: 
  
✓ Support stories:
]]></qs>
<ans>
✓ Key concepts: 
→ critical thinking (in assessing realistic goals)
→ not resting on your laurels
→ not collecting only low-hanging fruit
  
✓ Support stories:
→ lack of professional experience, best practice
→ insufficient management routines (e.g. cross-reviews)
</ans>
</qa>
<qa>
<qs><![CDATA[ <strong>Cross functional collaboration</strong>
What would your previous boss &amp; colleagues say about you?
How do you build team spirit?
Give me an example of a time when you motivated others.
Describe a situation in which you were able to use persuasion to successfully convince someone to see things your way.
Tell me about a time when you had to use your presentation skills to influence someone's opinion.
Would you like to make a long-lasting impact or be appreciated?
Give me a specific example of a time when you had to conform to a policy with which you did not agree.
Please discuss an important written document you were required to complete.

✓ Key concepts: 
  
✓ Support stories:
]]></qs>
<ans>
✓ Key concepts: 
→ visionary skills
e.g. anticipated trends
→ team player, gluer, doer, team leader
e.g. pulling the team together, inspiring junior staff as a role model...
→ show impact you have made on others &amp; in the company
e.g. now some in-house corporate policy is based on your successful way of achieving a certain goal
→ showing mutual benefits in deploying a specific solution
e.g. scratch my back and I'll scratch yours
→ adapting delivering to the audience 
e.g. grading language &amp; simplifying the message
→ providing a synthesised reply

✓ Support stories:
→ persuading heads of other depts (e.g. marketing, sales, finance, IT...) to choose your solution / plan
→ management has appreciated recommendations you had proffered: in retrospect, you were right when everyone else was misled or confused
→ explaining sth difficult in simple terms for top management
→ using relevant jargon with team members
</ans>
</qa>
<qa>
<qs><![CDATA[<strong>Conflict resolution</strong>
Have you ever had to deal with negative upstream and/or downstream feedback?
What is your typical way of dealing with conflict? Give me an example.  
Describe a situation in which you were able to use persuasion to successfully convince someone to see things your way.
Describe a time when you were faced with a stressful situation that demonstrated your coping skills.
Give me a specific example of a time when you had to conform to a policy with which you did not agree.
Tell me about a time when you had too many things to do and you were required to prioritize your tasks.
Give me an example of a time when you had to make a split second decision.
Tell me about a time you were able to successfully deal with another person even when that individual may not have personally liked you (or vice versa).
Tell me about a difficult decision you've made in the last year.
Tell me about a recent situation in which you had to deal with a very upset customer or co-worker.
Describe a time when you anticipated potential problems and developed preventive measures.
Tell me about a time when you were forced to make an unpopular decision.
Please tell me about a time you had to fire a friend.

✓ Key concepts: 
  
✓ Support stories:
]]></qs>
<ans>
</ans>
</qa>
<qa>
<qs><![CDATA[<strong>Leadership</strong>
Give me an example of when you showed initiative and took the lead.
Give me an example of a time when you had to make a split second decision.
Give me an example of a time when you motivated others.
Tell me about a time when you delegated a project effectively.
What is your biggest achievement as a leader?
Where do you see yourself in 5 years? 
Would you like to make a long-lasting impact or be appreciated?
How do you build team spirit?
Describe a situation in which you were able to use persuasion to successfully convince someone to see things your way.
Tell me about a time when you had to use your presentation skills to influence someone's opinion.
Describe a time when you anticipated potential problems and developed preventive measures.
Tell me about a time when you were forced to make an unpopular decision.
Please tell me about a time you had to fire a friend.

✓ Key concepts: 
  
✓ Support stories:
]]></qs>
<ans>
✓ Key concepts: 
→ not only having a supervising role
→ empowerment
→ inspirational
→ multi-generational
→ decision reached by consensus

✓ Support stories:
→ took initiative &amp; become a mediator | moderator between company &amp; client
→ created &amp; shared a vision in times of troubles to save the company's reputation
→ inspired &amp; motivated team members to follow suit despite additional efforts involved
→ as a leader, managed to brainstorm ideas with team members to reach a common decision

Give me an example of a time when you motivated others.
→ support becoming too difficult - needed to analyse and find a solution


Tell me about a time when you delegated a project effectively.

</ans>
</qa>
<qa>
<qs><![CDATA[<strong>Mentoring</strong>
Where do you see yourself in 5 years? 
How do you mentor junior team members?
How do you build team spirit?
Give me an example of a time when you motivated others.
Please tell me about a time you had to fire a friend.
]]></qs>
<ans>✓ Key concepts: 
→ mention (geographic) scale &amp; impact at company level on various staff members
→ evidence mentoring skills when dealing with a challenging employee
→ show the difference between coaching &amp; mentoring
→ lesson(s) learnt by your mentee

✓ Support stories:
→ invested time in a promising recruit who proved to become of the company's strongest assets
→ groomed staff members who have eventually taken your position or relocated to other countries in multinationals
→ conducted a challenging appraisal review with a close colleague (friend) who had failed to reach objectives
→ discharged a manager from an important project
→ self-confident friend didn't escalate an issue in time
</ans>
</qa>
<qa>
<qs><![CDATA[<strong>Upstream &amp; downstream feedback</strong>
Have you ever had to deal with negative upstream and/or downstream feedback?
What would your previous boss &amp; colleagues say about you?
Would you like to make a long-lasting impact or be appreciated?
Tell me about a time when you delegated a project effectively.
Please tell me about a time you had to fire a friend.

✓ Key concepts: 
  
✓ Support stories:
]]></qs>
<ans>
✓ Key concepts: 
→ professional diligence
→ inspirational impact on colleagues

→ taking things with a pinch of salt (distancing vs overreacting)
→ anticipating stress &amp; controlling emotions
→ lesson learnt (resilience)
  
✓ Support stories:
→ mixed peer review which shook your confidence
→ report re-written &amp; defaced by proof-readers / manager
→ disappointing performance review by a superior in spite of your hard work
→ misunderstanding of a given task
→ pushed to the limits &amp; destabilised by your mentor to get you out of your comfort zone

Please tell me about a time you had to fire a friend.


✓ Follow-up questions:
How would have someone else reacted in this situation?
→ may have overreacted
→ may not want to bite their lip
</ans>
</qa>
<hint>to bite your lip = to repress an emotion; stifle laughter or repress a retort
</hint>
-->
</clog_activity>

<clog_activity>
<mdlid>15</mdlid>
<clog_expressions>
legacy leadership = mindset and approach of leading with the intention of creating long-term value and positive change that lasts beyond one's tenure. Focuses on empowerment, sustainable growth, and cultural influence within organizations. Legacy leaders build systems and shape people to continue evolving and succeeding independently
tenure = period of time when sb holds an important job, especially a political one; the act of holding an important job
</clog_expressions>
</clog_activity>

</clog_support_material>

<clog_activity>
<mdlid>14</mdlid>
<clog_deco><![CDATA[
I could <strong>have</strong> done better
I am used to <strike>use</strike> <strong>using</strong> hard skills
What <strong>did</strong> your managers <strike>said</strike> <strong>say</strong> about low-priority tasks you had undertaken on your own initiative?
]]></clog_deco>
<clog_pig>
architecture /ˈɑ:kɪtektʃə/
</clog_pig>
</clog_activity>

</clog_session>




<clog_session>
<clog_session_number></clog_session_number>
<clog_session_date>20250505</clog_session_date>
<clog_session_date_cancelled></clog_session_date_cancelled>
<clog_session_date_rescheduled></clog_session_date_rescheduled>
<clog_session_time>09:00-10:00</clog_session_time>
<clog_session_ach>1</clog_session_ach>
<clog_session_credit></clog_session_credit>
<clog_session_credit_date></clog_session_credit_date>
<clog_session_rate>3000</clog_session_rate>
<clog_session_balance>-3000 + 21000 = 18000</clog_session_balance>
<clog_session_status>active</clog_session_status>
<clog_session_print></clog_session_print>
<clog_session_title>JH | Answering questions with the STAR approach (2/2)</clog_session_title>
<clog_session_comment>By the end of this session you will have studied </clog_session_comment>
<clog_session_hw><![CDATA[
<img src="pix/icons8-lecturer-100.png" width="35em" border="0" alt="icons8-lecturer-100.png"> Answering questions with the STAR approach
→ prepare answers
(rescheduled from previous session)
What is your typical way of dealing with conflict? Give me an example how your environment has helped you to deal successfully with another person even when that individual may not have personally liked you (or vice versa).

<img src="pix/zoom_meeting.png" width="35em" border="0" alt="zoom_meeting.png"> Zoom meeting details
Meeting ID: <strong>765 1187 4648</strong>
<strong>Passcode: pFGjq3</strong>  
<a class="clog" target="about_blank" href="https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1">https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1</a>
]]></clog_session_hw>

<clog_support_material>
<clog_book_title>Bottoms Up - JH</clog_book_title>
<clog_book_level>B2</clog_book_level>
<clog_book_unit>Preparing for professional mobility</clog_book_unit>

<clog_activity>
<mdlid>13</mdlid>
<activity_id>2</activity_id>
<activity_title>Answering questions with the STAR approach</activity_title>
<session_date></session_date>
<hw_anchor></hw_anchor>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_type>prep_ol_qa</activity_type>
<activity_type>edit_ol_qa_writing</activity_type>
<activity_type>edit_ol_qa</activity_type>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_lead_in>Can you avoid lengthy chronological descriptions to give evidence of your experience? How do you focus on actions undertaken?</activity_lead_in>
<instructions><![CDATA[Answer the questions
→ practise the STAR methodology
]]></instructions>
<!--<instructions02><![CDATA[ ]]></instructions02> -->
<instructions_demo><![CDATA[
STAR guidelines

✓ note down only factual information under each heading with bullet points
→ you don't want to learn by heart your answers and lack spontaneity at interview!

✓ catch the listener's attention with unusual background information to describe the (S) Situation
→ use metrics for a hook in a rhetorical question

✓ explain how the (T) Task was assigned, whose responsibilities were involved
→ show what resources were (or were not) available to achieve your objectives (how did this affect your workflow?)

✓ focus on (A) Actions you took which involved your team, your company
→ give evidence of your cross-functionality

✓ make sure (R) Result is not just a predictable, 'full-stop' sort of conclusion
→ keep some surprising facts for the end as well

(S) Situation
(T) Task
(A) Action
(R) Result
]]></instructions_demo>
<qas>
</qas>
<key>
</key>
<activity_options>stopwatch</activity_options>
<!--
<qa>
<qs>Can you make generalisations?</qs>
<ans>〆 no, give specific examples</ans>
</qa> 
<qa>
<qs>Which is better to use, 'I' or 'we'?</qs>
<ans>✓ use I because you want to focus on your achievements</ans>
</qa> 
<qa>
<qs>Should you give only examples of your successes?</qs>
<ans>〆 no, you show you are able to learn from your mistakes</ans>
</qa> 
<qa>
<qs>Which part is more important?</qs>
<ans>✓ actions
→ show what you did
</ans>
<hint>
</hint>
</qa>
-->
<qa>
<qs>Give me a specific example of a time at your company when you used good judgement and logic in solving a problem with a business solution.

(S) Situation
(T) Task
(A) Action
(R) Result</qs>
<ans>
✓ Red Five technical debt
= no scheduled tasks 
→ wrong assessment that everything was all right
= example of poor design
✓ implemented delayed shutdown to allow for system check

Follow-up questions:
Why hadn't anyone else questioned this solution?
✓ only person to be clear-sighted enough to address this technical debt

Did this generate conflict with hierarchy?
✓ metrics proved a 200% increase in speed

Has this experience of showing initiative had any impact on your future assignments?
</ans>
<ans>
✓ employee turnover per region
</ans>
<ans>(S) Situation
In 2021 we had 2 accidents in the main factory that cost a million dollars and disrupted production. It was the first time we had a big explosion. Internal investigation identified the human factor as the cause. (Staff had changed technology but not procedures. They had failed to calculate the risk in the oxygen converter.)

(T) Task
Based on investigation results, we were tasked by the management council to provide a business solution dealing with risk management.

(A) Action
We suggested a series of actions to foster a risk culture in the company. It consisted firstly of general courses for managers. The following courses focused on mitigating risk with the supply chain, accounting, etc depending on staff's area of interest.

(R) Result
Our KPIs were to reach a zero fatality level as well as reduce the LTFR (Lost Time Injury Frequency Rate) from 1.5 to 0.5.
</ans>
<hint>→ delegate tasks
→ manage expectations
</hint>
</qa>
<qa>
<qs>Describe a time when you experienced a stressful situation at work &amp; dealt with it.
(be careful not to answer with a chronological description!)

(S) Situation
(T) Task
(A) Action
(R) Result
</qs>
<ans>
(S) Situation
✓ as a result of cannibalisation we had 2000 bugs instead of 150
= focus on startling metrics ← hook
✓ stressful situation also due to tight deadline to deal with a cannibalised project
unlike an in-house product where you are familiar with the base code because has been developed internally
✓ reminiscent of the Sword of Damocles /'dæmə,kli:z/ hanging over your head
= situation in which something very bad could happen to you at any time

(T) Task
✓ show how you took the lead &amp; prioritised bugs 
= tasked yourself with...
! more an example of seniority &amp; leadership
✓ deal with technical debt (to avoid the Sword of Damocles)

(A) Action
✓ researched bugs
✓ convinced team members
✓ led dozens of developers
✓ focused on the most challenging bugs
→ didn't follow the Pareto Principle blindly (as most would do in such circumstances)
e.g. major bugs help address minor bugs

(R) Result
✓ postponed the release deadline by only 1 week when design flaws suggested many months of delay
✓ when dealing with one bug, another two cropped up - is reminiscent of the second labour of Hercules, a venomous serpent with multiple heads that regenerated whenever cut off
≠ predictable 'full-stop' sort of conclusion
</ans>
<ans>(S) Situation
In the early days of the Covid pandemic, there were hardly no means of on-line communication beside Skype. Our objective was not to withhold on-going processes. Doing business on-line was a very stressful experience for staff who only knew how to provide a business service face to face.

(T) Task
We tested 6 solutions to provide our business services on-line. We had to identify the optimum solutions for both staff and clients.

(A) Action
We outsourced a customer-oriented software company who were able to create the most appropriate solutions tailored to our needs in close cooperation with us.

(R) Result
We ended up with a win-win solution. They now also sell this product to other companies and not only to us.</ans>
<hint>Pareto principle = rule which states that for many outcomes, roughly 80% of consequences come from 20% of causes. In other words, a small percentage of causes have an outsized effect
</hint>
<hint>
</hint>
</qa>
<qa>
  <!--
Yesterday I had to share responsibilities with our HR colleague.
Currently, this manager is accountable for managerial learning, as a result he is keen on how to train their function (aka functional academy).
Now we are reshaping our sphere of responsibilities.
A conflict arose when we had to decide who will be in charge of learning solutions for strategic planning, which is more appealing than training in production.
  -->
<qs>What is your typical way of dealing with conflict? Give me an example how your environment has helped you to deal successfully with another person even when that individual may not have personally liked you (or vice versa).

(S) Situation
(T) Task
(A) Action
(R) Result
</qs>
<ans>
(S) Situation
lead-architect required vague db table readings
〆blocked your initial proposal
→ disagreement with professional stance, designs &amp; workflows of a colleague / superior

(T) Task
implement adapters to read all decisions

(A) Action
emphasised what was worth appraisal from your interlocutor's angle
negotiated rather than just imposed your view

(R) Result
✓ convinced the lead-architect to follow your path
✓ cleared the air &amp; got on with it without 2 weeks expected delay

Follow-up questions:
Would you have done anything differently?
✓ request better feature design
</ans>
<ans>(S) Situation
Clients expect a single interlocutor when enquiring about business solutions, however we have currently 3 services ready to support their needs, and that can be confusing.

(T) Task
We need to put in place a CRM (customer relationship management)

(A) Action
One dept focuses on the production function.
Another dept deals with all other functions.
We have created an on-line CRM system so that it doesn't matter who is responsible for the solution, i.e. we have implemented a needs-oriented system.

(R) Result
Business needs and access to our existing offers are now available through a user-friendly interface.
</ans>
<ans>
✓ created smaller groups for joint discussions
→ align positions in small groups
→ present as one solution
</ans>
<hint>
✓ don't try to avoid conflict because can be productive
→ show you are ready to deal with conflict rather than avoid it or pretend to ignore it
= acknowledge you are not a team gluer though you appreciate this role in some of your team members

✓ don't let hidden or latent conflicts (perhaps of interests) poison relationships
→ don't allow subjective, professional opinions postpone your objectives

✓ use present simple to give a general rule, explain a habitual behaviour...
✓ use past simple to describe a specific situation which illustrates your usual behaviour
</hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>12</mdlid>
<clog_expressions>
to regurgitate = (disapproving) to repeat sth you have heard or read without really thinking about it or understanding it
USP = unique selling point
part and parcel = necessary or important part; something necessary to a larger thing
technical | design debt = implied cost of future reworking required when choosing an easy but limited solution instead of a better approach that could take more time
to hit the ground running = to begin an activity immediately and with full commitment
maturity = quality of thinking and behaving in a sensible, adult manner

resilience = ability of people or things to feel better quickly after sth unpleasant, such as shock, injury, etc
to rest on one's laurels = to be satisfied with the success you have already won; stop trying to win new honours
concession = something that you allow or do, or allow sb to have, in order to end an argument or to make a situation less difficult
empathy = ability to understand another person's feelings, experience, etc
empowerment = autonomy; act of conferring legality or sanction or formal warrant; increasing the economic, political, social, educational, gender, or spiritual strength of an entity or entities Sociological empowerment often addresses members of groups that social discrimination processes have excluded from decision-making processes through - for example - discrimination based on disability, race, ethnicity, religion, or gender. Empowerment as a methodology is often associated with feminism: see consciousness-raising (Wikipedia)
to neglect = to not give enough attention to sth
to praise ~ sb/sth (for sth) | ~ sb/sth (as sth) = to express your approval or admiration for sb/sth
to take sth with a grain | pinch of salt = to view something with scepticism or not to interpret something literally
</clog_expressions>
</clog_activity>

</clog_support_material>

<clog_activity>
<mdlid>11</mdlid>
<clog_deco><![CDATA[
I spent all these days <strike>for</strike> <strong>on</strong> preparing...
Every conflict begins <strike>with</strike> <strong>without</strong> doubts with some...
It was the best decision <strike>for the </strike> <strong>at</strong> the current <strike>moment of</strike> time <strong>(OR at the present time)</strong>
If it <strike>was not</strike> <strong>hadn't been</strong> finalised, it <strike>can</strike> <strong>could have been</strong> changed
]]></clog_deco>
<clog_pig>
</clog_pig>
</clog_activity>

</clog_session>



<clog_session>
<clog_session_number></clog_session_number>
<clog_session_date>20250502</clog_session_date>
<clog_session_date_cancelled></clog_session_date_cancelled>
<clog_session_date_rescheduled></clog_session_date_rescheduled>
<clog_session_time>10:30-11:30</clog_session_time>
<clog_session_ach>1</clog_session_ach>
<clog_session_credit></clog_session_credit>
<clog_session_credit_date></clog_session_credit_date>
<clog_session_rate>3000</clog_session_rate>
<clog_session_balance>-3000 + 24000 = 21000</clog_session_balance>
<clog_session_status>active</clog_session_status>
<clog_session_print></clog_session_print>
<clog_session_title>JH | Answering questions with the STAR approach</clog_session_title>
<clog_session_comment>By the end of this session you will have studied </clog_session_comment>
<clog_session_hw><![CDATA[
<img src="pix/icons8-lecturer-100.png" width="35em" border="0" alt="icons8-lecturer-100.png"> Answering questions with the STAR approach
→ prepare answers
(rescheduled from previous session)
Describe a time when you experienced a stressful situation at work &amp; dealt with it.
What is your typical way of dealing with conflict? Give me an example how your environment has helped you to deal successfully with another person even when that individual may not have personally liked you (or vice versa).

<img src="pix/zoom_meeting.png" width="35em" border="0" alt="zoom_meeting.png"> Zoom meeting details
Meeting ID: <strong>765 1187 4648</strong>
<strong>Passcode: pFGjq3</strong>  
<a class="clog" target="about_blank" href="https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1">https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1</a>
]]></clog_session_hw>

<clog_support_material>
<clog_book_title>Bottoms Up - JH</clog_book_title>
<clog_book_level>B2</clog_book_level>
<clog_book_unit>Preparing for professional mobility</clog_book_unit>

<clog_activity>
<mdlid>10</mdlid>
<activity_id>2</activity_id>
<activity_title>Answering questions with the STAR approach</activity_title>
<session_date></session_date>
<hw_anchor></hw_anchor>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_type>prep_ol_qa</activity_type>
<activity_type>edit_ol_qa_writing</activity_type>
<activity_type>edit_ol_qa</activity_type>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_lead_in>Can you avoid lengthy chronological descriptions to give evidence of your experience? How do you focus on actions undertaken?</activity_lead_in>
<instructions><![CDATA[Answer the questions
→ practise the STAR methodology
]]></instructions>
<!--<instructions02><![CDATA[ ]]></instructions02> -->
<instructions_demo><![CDATA[
STAR guidelines

✓ note down only factual information under each heading with bullet points
→ you don't want to learn by heart your answers and lack spontaneity at interview!

✓ catch the listener's attention with unusual background information to describe the (S) Situation
→ use metrics for a hook in a rhetorical question

✓ explain how the (T) Task was assigned, whose responsibilities were involved
→ show what resources were (or were not) available to achieve your objectives (how did this affect your workflow?)

✓ focus on (A) Actions you took which involved your team, your company
→ give evidence of your cross-functionality

✓ make sure (R) Result is not just a predictable, 'full-stop' sort of conclusion
→ keep some surprising facts for the end as well

(S) Situation
(T) Task
(A) Action
(R) Result
]]></instructions_demo>
<qas>
</qas>
<key>
</key>
<activity_options>stopwatch</activity_options>
<!--
<qa>
<qs>Can you make generalisations?</qs>
<ans>〆 no, give specific examples</ans>
</qa> 
<qa>
<qs>Which is better to use, 'I' or 'we'?</qs>
<ans>✓ use I because you want to focus on your achievements</ans>
</qa> 
<qa>
<qs>Should you give only examples of your successes?</qs>
<ans>〆 no, you show you are able to learn from your mistakes</ans>
</qa> 
<qa>
<qs>Which part is more important?</qs>
<ans>✓ actions
→ show what you did
</ans>
<hint>
</hint>
</qa>
-->
<qa>
<qs>Give me a specific example of a time at your company when you used good judgement and logic in solving a problem with a business solution.

(S) Situation
(T) Task
(A) Action
(R) Result</qs>
<ans>
✓ Red Five technical debt
= no scheduled tasks 
→ wrong assessment that everything was all right
= example of poor design
✓ implemented delayed shutdown to allow for system check

Follow-up questions:
Why hadn't anyone else questioned this solution?
✓ only person to be clear-sighted enough to address this technical debt

Did this generate conflict with hierarchy?
✓ metrics proved a 200% increase in speed

Has this experience of showing initiative had any impact on your future assignments?
</ans>
<ans>
✓ employee turnover per region
</ans>
<ans>(S) Situation
In 2021 we had 2 accidents in the main factory that cost a million dollars and disrupted production. It was the first time we had a big explosion. Internal investigation identified the human factor as the cause. (Staff had changed technology but not procedures. They had failed to calculate the risk in the oxygen converter.)

(T) Task
Based on investigation results, we were tasked by the management council to provide a business solution dealing with risk management.

(A) Action
We suggested a series of actions to foster a risk culture in the company. It consisted firstly of general courses for managers. The following courses focused on mitigating risk with the supply chain, accounting, etc depending on staff's area of interest.

(R) Result
Our KPIs were to reach a zero fatality level as well as reduce the LTFR (Lost Time Injury Frequency Rate) from 1.5 to 0.5.
</ans>
<hint>→ delegate tasks
→ manage expectations
</hint>
</qa>
<qa>
<qs>Describe a time when you experienced a stressful situation at work &amp; dealt with it.
(be careful not to answer with a chronological description!)

(S) Situation
(T) Task
(A) Action
(R) Result
</qs>
<ans>
(S) Situation
✓ as a result of cannibalisation we had 2000 bugs instead of 150
= focus on startling metrics ← hook
✓ stressful situation also due to tight deadline to deal with a cannibalised project
unlike an in-house product where you are familiar with the base code because has been developed internally
✓ reminiscent of the Sword of Damocles /'dæmə,kli:z/ hanging over your head
= situation in which something very bad could happen to you at any time

(T) Task
✓ show how you took the lead &amp; prioritised bugs 
= tasked yourself with...
! more an example of seniority &amp; leadership
✓ deal with technical debt (to avoid the Sword of Damocles)

(A) Action
✓ researched bugs
✓ convinced team members
✓ led dozens of developers
✓ focused on the most challenging bugs
→ didn't follow the Pareto Principle blindly (as most would do in such circumstances)
e.g. major bugs help address minor bugs

(R) Result
✓ postponed the release deadline by only 1 week when design flaws suggested many months of delay
✓ when dealing with one bug, another two cropped up - is reminiscent of the second labour of Hercules, a venomous serpent with multiple heads that regenerated whenever cut off.
≠ predictable 'full-stop' sort of conclusion
</ans>
<ans>(S) Situation
In the early days of the Covid pandemic, there were hardly no means of on-line communication beside Skype. Our objective was not to withhold on-going processes. Doing business on-line was a very stressful experience for staff who only knew how to provide a business service face to face.

(T) Task
We tested 6 solutions to provide our business services on-line. We had to identify the optimum solutions for both staff and clients.

(A) Action
We outsourced a customer-oriented software company who were able to create the most appropriate solutions tailored to our needs in close cooperation with us.

(R) Result
We ended up with a win-win solution. They now also sell this product to other companies and not only to us.</ans>
<hint>Pareto principle = rule which states that for many outcomes, roughly 80% of consequences come from 20% of causes. In other words, a small percentage of causes have an outsized effect
</hint>
<hint>
</hint>
</qa>
<qa>
  <!--
Yesterday I had to share responsibilities with our HR colleague.
Currently, this manager is accountable for managerial learning, as a result he is keen on how to train their function (aka functional academy).
Now we are reshaping our sphere of responsibilities.
A conflict arose when we had to decide who will be in charge of learning solutions for strategic planning, which is more appealing than training in production.
  -->
<qs>What is your typical way of dealing with conflict? Give me an example how your environment has helped you to deal successfully with another person even when that individual may not have personally liked you (or vice versa).

(S) Situation
(T) Task
(A) Action
(R) Result</qs>
<ans>
</ans>
<ans>(S) Situation
Clients expect a single interlocutor when enquiring about business solutions, however we have currently 3 services ready to support their needs, and that can be confusing.

(T) Task
We need to put in place a CRM (customer relationship management)

(A) Action
One dept focuses on the production function.
Another dept deals with all other functions.
We have created an on-line CRM system so that it doesn't matter who is responsible for the solution, i.e. we have implemented a needs-oriented system.

(R) Result
Business needs and access to our existing offers are now available through a user-friendly interface.
</ans>
<hint>
✓ don't try to avoid conflict because can be productive
✓ created smaller groups for joint discussions
→ align positions in small groups
→ present as one solution
</hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>9</mdlid>
<clog_expressions>
to regurgitate = (disapproving) to repeat sth you have heard or read without really thinking about it or understanding it
USP = unique selling point
part and parcel = necessary or important part; something necessary to a larger thing
technical | design debt = implied cost of future reworking required when choosing an easy but limited solution instead of a better approach that could take more time
to hit the ground running = to begin an activity immediately and with full commitment
maturity = quality of thinking and behaving in a sensible, adult manner

resilience = ability of people or things to feel better quickly after sth unpleasant, such as shock, injury, etc
to rest on one's laurels = to be satisfied with the success you have already won; stop trying to win new honours
concession = something that you allow or do, or allow sb to have, in order to end an argument or to make a situation less difficult
empathy = ability to understand another person's feelings, experience, etc
empowerment = autonomy; act of conferring legality or sanction or formal warrant; increasing the economic, political, social, educational, gender, or spiritual strength of an entity or entities Sociological empowerment often addresses members of groups that social discrimination processes have excluded from decision-making processes through - for example - discrimination based on disability, race, ethnicity, religion, or gender. Empowerment as a methodology is often associated with feminism: see consciousness-raising (Wikipedia)
to neglect = to not give enough attention to sth
to praise ~ sb/sth (for sth) | ~ sb/sth (as sth) = to express your approval or admiration for sb/sth
to take sth with a grain | pinch of salt = to view something with scepticism or not to interpret something literally

to hit the ground running = to start something and proceed at a fast pace with great enthusiasm; to immediately work hard and successfully at a new activity
to live your life = to live in the way that you want to and accept responsibility for your actions and decisions, without other people's advice or interference
somebody | someone else's problem = issue which is dismissed by a person on the grounds that they consider somebody else to be responsible for it

Pareto principle = rule which states that for many outcomes, roughly 80% of consequences come from 20% of causes. In other words, a small percentage of causes have an outsized effect
Sword of Damocles /'dæmə,kli:z/ hanging over your head = situation in which something very bad could happen to you at any time
how Hercules cut the hydra = second labour of Hercules, a venomous serpent with multiple heads that regenerated whenever cut off
</clog_expressions>
</clog_activity>

</clog_support_material>

<clog_activity>
<mdlid>8</mdlid>
<clog_deco><![CDATA[
<strike>A</strike> half <strong>a</strong> year ago
I <strike>offered them</strike> <strong>suggested</strong> to divide all bugs into 2 priorities
We <strike> moved</strike> <strong>postponed (solving non critical bugs)</strong>
<strike>And</strike> <strong>Neither</strong> yes <strike>and</strike> <strong>nor</strong> no
]]></clog_deco>
<clog_pig>
Damocles /'dæmə,kli:z/
</clog_pig>
</clog_activity>

</clog_session>




<clog_session>
<clog_session_number></clog_session_number>
<clog_session_date>20250428</clog_session_date>
<clog_session_date_cancelled></clog_session_date_cancelled>
<clog_session_date_rescheduled></clog_session_date_rescheduled>
<clog_session_time>09:00-10:00</clog_session_time>
<clog_session_ach>1</clog_session_ach>
<clog_session_credit>30000</clog_session_credit>
<clog_session_credit_date>20250424</clog_session_credit_date>
<clog_session_rate>3000</clog_session_rate>
<clog_session_balance>-3000 + -3000 +30000 = 24000</clog_session_balance>
<clog_session_status>active</clog_session_status>
<clog_session_print></clog_session_print>
<clog_session_title>JH | Sticky points | Answering questions with the STAR approach</clog_session_title>
<clog_session_comment>By the end of this session you will have studied </clog_session_comment>
<clog_session_hw><![CDATA[
Sticky points
→ prepare answers (recycle the STAR method)
(cont. from previous lesson - see below)

<img src="pix/icons8-lecturer-100.png" width="35em" border="0" alt="icons8-lecturer-100.png"> Answering questions with the STAR approach
→ prepare answers
Give me a specific example of a time at your company when you used good judgement and logic in solving a problem with a business solution.
Describe a time when you experienced a stressful situation at work &amp; dealt with it.


<img src="pix/zoom_meeting.png" width="35em" border="0" alt="zoom_meeting.png"> Zoom meeting details
Meeting ID: <strong>765 1187 4648</strong>
<strong>Passcode: pFGjq3</strong>  
<a class="clog" target="about_blank" href="https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1">https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1</a>
]]></clog_session_hw>

<clog_support_material>
<clog_book_title>Bottoms Up - JH</clog_book_title>
<clog_book_level>B2</clog_book_level>
<clog_book_unit>Preparing for professional mobility</clog_book_unit>

<clog_activity>
<mdlid>7</mdlid>
<activity_id>3</activity_id>
<activity_title>Sticky points</activity_title>
<session_date></session_date>
<hw_anchor></hw_anchor>
<functional_language>Describing weaknesses</functional_language>
<methodology>Sometimes, especially if you already have a CV ready but are still in the process of finding tangible evidence of your experience, it is a good idea to identify your blind spots. 
You may indeed identify better the support stories that address likely questions of the recruiter if you can anticipate what the recruiter may show concerns about.</methodology>
<activity_type>edit_ol_qa</activity_type>
<activity_type>prep_ol_qa</activity_type>
<activity_status>active</activity_status>
<activity_lead_in>Are you able to anticipate areas that a head hunter may try to use against you to destabilise you during a stress or case interview?
</activity_lead_in>
<instructions>Prepare your answers to the following sticky questions.
→ practise with the stopwatch
→ identify areas that may need improvement
</instructions>
<activity_options>stopwatch</activity_options>
<qa>
<qs>What could be your weakest points?
</qs>
<ans>〆conducting research and/or reverse-engineering undocumented functions independently
e.g. preparing a network driver
→ rely on networking to find a solution
〆more of a social animal in need of teamwork to perform

〆lack of confidence in use of language
e.g. taking English lessons
</ans>
<hint>sticky = (informal) difficult or unpleasant
rabbit hole = situation in which you become so interested in a subject or an activity that you cannot stop trying to find out about it or doing it 
superficial = of or on the surface of sth; (often disapproving) not studying or looking at sth thoroughly; seeing only what is obvious; appearing to be true, real or important until you look at it more carefully
</hint>
</qa>
<!--
〆a bit of a perfectionist
≠ over-engineering!
→ show you understand the dangers of being in a rabbit hole situation
e.g. set yourself deadlines

〆superficial knowledge in some areas
〆transitional period for adapting to new environment
e.g. hit the ground running by anticipating company needs in ...
-->
<qa>
<qs>What differences in interpersonal skills &amp; leadership will you encounter when working in a foreign company?
</qs>
<ans><![CDATA[→ vertical management style vs empowerment?
✓ autocratic vs democratic 
✓ process oriented vs goal oriented
✓ consensus oriented vs deadline oriented
→ head hunter might choose stereotypical behavioural patterns from your culture to check if you are a good fit for the target company

→ if you are coming from a more reactive culture 
e.g. China or Russia with a more collectivist approach in management 
✓ show a more linear-active behaviour (see Lewis model)
= communicate in a direct, unambiguous manner
✓ expectations not only to show analytical skills but also some ability to convince
→ you are aware of where you come from
<strong>= show awareness of possible blind spots</strong>

→ expect a mix of styles which depends on the company's corporate culture

<h3>McGregor - Theory X and Theory Y Management</h3>
<div align="left"><img src="pix/mc_gregor_theory_x_theory_y_management_chart01.png" height="270" border="1" alt="mc_gregor_theory_x_theory_y_management_chart01.png" style="float: left"> <img src="pix/mc_gregor_theory_x_theory_y_management_chart02.png" height="270" border="1" alt="mc_gregor_theory_x_theory_y_management_chart02.png"></div>
]]></ans>
<hint>✓ use relevant examples &amp; MBA methodology when applying for a management position
e.g. I had to be a McGregor X-type kind of manager when...

empowerment = encouraging workers to improve the way they do their own jobs; to give sb the power or authority to do sth
linear-active culture = culture where you may want to be concise, precise, and factual, avoid interruptions and distractions, and follow a clear agenda and timeline
</hint>
</qa>
<qa>
<qs>What constructive feedback would your peers share about you?</qs>
<ans>✓ team player
✓ inspiring leader
✓ provide occasional hands-on support if team members need help
= be supportive
→ show potential for growth
</ans>
<hint>✓ give an example (consider using the STAR method)
✓ avoid confrontation because you should be a team player
e.g. I should pay more attention to what exactly people say
</hint>
</qa> 
<qa>
<qs>What would be the hardest part of coming to this company?
</qs>
<ans>✓ work-life balance
→ relocation of your family

✓ cultural blind spots
→ you just want to live your life
→ don't deal with someone else's problem

✓ slow to harness but quick to ride
↔ to make sure you are able to hit the ground running
</ans>
<!--
〆 felt stressed by deadlines &amp; constant performance appraisal during the probation period
〆 made embarrassing mistakes 
〆 lacked proper induction
✓ give an example of how you had to adapt to a new corporate policy 
✓ explain how now you would be able to adapt better, faster...
→ gain credibility from clients ✓ socialising with the team members
✓ sharing team spirit
-->
<hint>
〆coping with stressful deadlines 
〆having regular performance appraisal during the probation period
〆lacking proper induction
</hint>
</qa>
</clog_activity>

<!--
https://www.talentlyft.com/en/resources/what-is-ability-test 
good match for the position they are interviewed for?
-->

<clog_activity>
<mdlid>6</mdlid>
<activity_id>2</activity_id>
<activity_title>Answering questions with the STAR approach</activity_title>
<session_date></session_date>
<hw_anchor></hw_anchor>
<activity_status>active</activity_status>
<activity_type>edit_ol_qa</activity_type>
<activity_type>prep_ol_qa</activity_type>
<activity_type>edit_ol_qa_writing</activity_type>
<activity_type>edit_ol_qa</activity_type>
<activity_icon>pix/icons8-collaboration-100_white.png</activity_icon>
<activity_lead_in>Can you avoid lengthy chronological descriptions to give evidence of your experience? How do you focus on actions undertaken?</activity_lead_in>
<instructions><![CDATA[Answer the questions
→ practise the STAR methodology
]]></instructions>
<!--<instructions02><![CDATA[ ]]></instructions02> -->
<instructions_demo><![CDATA[
STAR guidelines

✓ note down only factual information under each heading with bullet points
→ you don't want to learn by heart your answers and lack spontaneity at interview!

✓ catch the listener's attention with unusual background information to describe the (S) Situation
→ use metrics for a hook in a rhetorical question

✓ explain how the (T) Task was assigned, whose responsibilities were involved
→ show what resources were (or were not) available to achieve your objectives (how did this affect your workflow?)

✓ focus on (A) Actions you took which involved your team, your company
→ give evidence of your cross-functionality

✓ make sure (R) Result is not just a predictable, 'full-stop' sort of conclusion
→ keep some surprising facts for the end as well

(S) Situation
(T) Task
(A) Action
(R) Result
]]></instructions_demo>
<qas>
</qas>
<key>
</key>
<activity_options>stopwatch</activity_options>
<!--
<qa>
<qs>Can you make generalisations?</qs>
<ans>〆 no, give specific examples</ans>
</qa> 
<qa>
<qs>Which is better to use, 'I' or 'we'?</qs>
<ans>✓ use I because you want to focus on your achievements</ans>
</qa> 
<qa>
<qs>Should you give only examples of your successes?</qs>
<ans>〆 no, you show you are able to learn from your mistakes</ans>
</qa> 
<qa>
<qs>Which part is more important?</qs>
<ans>✓ actions
→ show what you did
</ans>
<hint>
</hint>
</qa>
-->
<qa>
<qs>Give me a specific example of a time at your company when you used good judgement and logic in solving a problem with a business solution.

(S) Situation
(T) Task
(A) Action
(R) Result</qs>
<ans>
✓ Red Five technical debt
= no scheduled tasks 
→ wrong assessment that everything was all right
= example of poor design
✓ implemented delayed shutdown to allow for system check

Follow-up questions:
Why hadn't anyone else questioned this solution?
✓ only person to be clear-sighted enough to address this technical debt

Did this generate conflict with hierarchy?
✓ metrics proved a 200% increase in speed

Has this experience of showing initiative had any impact on your future assignments?
</ans>
<ans>
✓ employee turnover per region
</ans>
<ans>(S) Situation
In 2021 we had 2 accidents in the main factory that cost a million dollars and disrupted production. It was the first time we had a big explosion. Internal investigation identified the human factor as the cause. (Staff had changed technology but not procedures. They had failed to calculate the risk in the oxygen converter.)

(T) Task
Based on investigation results, we were tasked by the management council to provide a business solution dealing with risk management.

(A) Action
We suggested a series of actions to foster a risk culture in the company. It consisted firstly of general courses for managers. The following courses focused on mitigating risk with the supply chain, accounting, etc depending on staff's area of interest.

(R) Result
Our KPIs were to reach a zero fatality level as well as reduce the LTFR (Lost Time Injury Frequency Rate) from 1.5 to 0.5.
</ans>
<hint>→ delegate tasks
→ manage expectations
</hint>
</qa>
<qa>
<qs>Describe a time when you experienced a stressful situation at work &amp; dealt with it.
(be careful not to answer with a chronological description!)

(S) Situation
(T) Task
(A) Action
(R) Result
</qs>
<ans>
</ans>
<ans>
(S) Situation
✓ as a result of cannibalisation we had 2000 bugs instead of 150
= focus on startling metrics ← hook
✓ stressful situation also due to tight deadline to deal with a cannibalised project
unlike an in-house product where you are familiar with the base code because has been developed internally
✓ reminiscent of the Sword of Damocles /'dæmə,kli:z/ hanging over your head
= situation in which something very bad could happen to you at any time

(T) Task
✓ show how you took the lead &amp; prioritised bugs 
= tasked yourself with...
! more an example of seniority &amp; leadership
✓ deal with technical debt (to avoid the Sword of Damocles)

(A) Action
✓ researched bugs
✓ convinced team members
✓ led dozens of developers
✓ focused on the most challenging bugs
→ didn't follow the Pareto Principle blindly (as most would do in such circumstances)
e.g. major bugs help address minor bugs

(R) Result
✓ postponed the release deadline by only 1 week when design flaws suggested many months of delay
✓ when dealing with one bug, another two cropped up - is reminiscent of the second labour of Hercules, a venomous serpent with multiple heads that regenerated whenever cut off.
≠ predictable 'full-stop' sort of conclusion
</ans>
<ans>(S) Situation
In the early days of the Covid pandemic, there were hardly no means of on-line communication beside Skype. Our objective was not to withhold on-going processes. Doing business on-line was a very stressful experience for staff who only knew how to provide a business service face to face.

(T) Task
We tested 6 solutions to provide our business services on-line. We had to identify the optimum solutions for both staff and clients.

(A) Action
We outsourced a customer-oriented software company who were able to create the most appropriate solutions tailored to our needs in close cooperation with us.

(R) Result
We ended up with a win-win solution. They now also sell this product to other companies and not only to us.</ans>
<hint>Pareto principle = rule which states that for many outcomes, roughly 80% of consequences come from 20% of causes. In other words, a small percentage of causes have an outsized effect
</hint>
<hint>
</hint>
</qa>
<qa>
  <!--
Yesterday I had to share responsibilities with our HR colleague.
Currently, this manager is accountable for managerial learning, as a result he is keen on how to train their function (aka functional academy).
Now we are reshaping our sphere of responsibilities.
A conflict arose when we had to decide who will be in charge of learning solutions for strategic planning, which is more appealing than training in production.
  -->
<qs>What is your typical way of dealing with conflict? Give me an example how your environment has helped you to deal successfully with another person even when that individual may not have personally liked you (or vice versa).

(S) Situation
(T) Task
(A) Action
(R) Result</qs>
<ans>
</ans>
<ans>(S) Situation
Clients expect a single interlocutor when enquiring about business solutions, however we have currently 3 services ready to support their needs, and that can be confusing.

(T) Task
We need to put in place a CRM (customer relationship management)

(A) Action
One dept focuses on the production function.
Another dept deals with all other functions.
We have created an on-line CRM system so that it doesn't matter who is responsible for the solution, i.e. we have implemented a needs-oriented system.

(R) Result
Business needs and access to our existing offers are now available through a user-friendly interface.
</ans>
<hint>
✓ don't try to avoid conflict because can be productive
✓ created smaller groups for joint discussions
→ align positions in small groups
→ present as one solution
</hint>
</qa>
</clog_activity>

<clog_activity>
<mdlid>5</mdlid>
<clog_expressions>
rabbit hole = situation in which you become so interested in a subject or an activity that you cannot stop trying to find out about it or doing it 
superficial = of or on the surface of sth; (often disapproving) not studying or looking at sth thoroughly; seeing only what is obvious; appearing to be true, real or important until you look at it more carefully
empowerment = encouraging workers to improve the way they do their own jobs; to give sb the power or authority to do sth
linear-active culture = culture where you may want to be concise, precise, and factual, avoid interruptions and distractions, and follow a clear agenda and timeline

to hit the ground running = to start something and proceed at a fast pace with great enthusiasm; to immediately work hard and successfully at a new activity
to live your life = to live in the way that you want to and accept responsibility for your actions and decisions, without other people's advice or interference
somebody | someone else's problem = issue which is dismissed by a person on the grounds that they consider somebody else to be responsible for it
</clog_expressions>
</clog_activity>

</clog_support_material>

<clog_activity>
<mdlid>4</mdlid>
<clog_deco>
<![CDATA[
We make sure everything is working <strike>good</strike> <strong>well</strong>
The main problem is <strike>find</strike> <strong>finding | to find</strong> which story is suitable
They <strike>live and live</strike> <strong>live their lives</strong>
This problem <strike>doesn't reproduce</strike> <strong>isn't reproducible</strong> on my system
It's old code, don't touch it, it<strike>'s working good</strike> <strong>works well</strong> 
I felt <strike>myself</strike>like a god
]]></clog_deco>
<clog_pig>
instrument /ˈɪnstrumənt/
due to /dju:/
debt /det/
months /'mənθs/ and NOT monthes /'mənθes/
</clog_pig>
</clog_activity>

</clog_session>



<clog_session>
<clog_session_number></clog_session_number>
<clog_session_date>20250423</clog_session_date>
<clog_session_date_cancelled></clog_session_date_cancelled>
<clog_session_date_rescheduled></clog_session_date_rescheduled>
<clog_session_time>09:00-10:00</clog_session_time>
<clog_session_ach>1</clog_session_ach>
<clog_session_credit></clog_session_credit>
<clog_session_credit_date></clog_session_credit_date>
<clog_session_rate>3000</clog_session_rate>
<clog_session_balance>-3000 + 0 = -3000</clog_session_balance>
<clog_session_status>active</clog_session_status>
<clog_session_print></clog_session_print>
<clog_session_title>JH | CV review | Sticky points</clog_session_title>
<clog_session_comment>By the end of this session you will have studied </clog_session_comment>
<clog_session_hw><![CDATA[
CV review
<a class="clog" target="about_blank" href="https://disk.yandex.ru/i/Stm-oxQS9cUWWQ">https://disk.yandex.ru/i/Stm-oxQS9cUWWQ</a>

<img src="pix/zoom_meeting.png" width="35em" border="0" alt="zoom_meeting.png"> Zoom meeting details
Meeting ID: <strong>765 1187 4648</strong>
<strong>Passcode: pFGjq3</strong>  
<a class="clog" target="about_blank" href="https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1">https://us04web.zoom.us/j/76511874648?pwd=pqq81L5Zbdw6lT8hToYVMKUIJsisYn.1</a>
]]></clog_session_hw>

<clog_support_material>
<clog_book_title>Bottoms Up - JH</clog_book_title>
<clog_book_level>B2</clog_book_level>
<clog_book_unit>Preparing for professional mobility</clog_book_unit>

<clog_activity>
<mdlid>3</mdlid>
<activity_id>3</activity_id>
<activity_title>Sticky points</activity_title>
<session_date></session_date>
<hw_anchor></hw_anchor>
<functional_language>Describing weaknesses</functional_language>
<methodology>Sometimes, especially if you already have a CV ready but are still in the process of finding tangible evidence of your experience, it is a good idea to identify your blind spots. 
You may indeed identify better the support stories that address likely questions of the recruiter if you can anticipate what the recruiter may show concerns about.</methodology>
<activity_type>edit_ol_qa</activity_type>
<activity_type>prep_ol_qa</activity_type>
<activity_status>active</activity_status>
<activity_lead_in>Are you able to anticipate areas that a head hunter may try to use against you to destabilise you during a stress or case interview?
</activity_lead_in>
<instructions>Prepare your answers to the following sticky questions.
→ practise with the stopwatch
→ identify areas that may need improvement
</instructions>
<activity_options>stopwatch</activity_options>
<qa>
<qs>What could be your weakest points?
</qs>
<ans>〆conducting research and/or reverse-engineering undocumented functions independently
e.g. preparing a network driver
→ rely on networking to find a solution
〆more of a social animal in need of teamwork to perform

〆lack of confidence in use of language
e.g. taking English lessons
</ans>
<hint>sticky = (informal) difficult or unpleasant
rabbit hole = situation in which you become so interested in a subject or an activity that you cannot stop trying to find out about it or doing it 
superficial = of or on the surface of sth; (often disapproving) not studying or looking at sth thoroughly; seeing only what is obvious; appearing to be true, real or important until you look at it more carefully
</hint>
</qa>
<!--
〆a bit of a perfectionist
≠ over-engineering!
→ show you understand the dangers of being in a rabbit hole situation
e.g. set yourself deadlines

〆superficial knowledge in some areas
〆transitional period for adapting to new environment
e.g. hit the ground running by anticipating company needs in ...
-->
<qa>
<qs>What differences in interpersonal skills &amp; leadership will you encounter when working in a foreign company?
</qs>
<ans><![CDATA[→ vertical management style vs empowerment?
✓ autocratic vs democratic 
✓ process oriented vs goal oriented
✓ consensus oriented vs deadline oriented
→ head hunter might choose stereotypical behavioural patterns from your culture to check if you are a good fit for the target company

→ if you are coming from a more reactive culture 
e.g. China or Russia with a more collectivist approach in management 
✓ show a more linear-active behaviour (see Lewis model)
= communicate in a direct, unambiguous manner
✓ expectations not only to show analytical skills but also some ability to convince
→ you are aware of where you come from
<strong>= show awareness of possible blind spots</strong>

→ expect a mix of styles which depends on the company's corporate culture

<h3>McGregor - Theory X and Theory Y Management</h3>
<div align="left"><img src="pix/mc_gregor_theory_x_theory_y_management_chart01.png" height="270" border="1" alt="mc_gregor_theory_x_theory_y_management_chart01.png" style="float: left"> <img src="pix/mc_gregor_theory_x_theory_y_management_chart02.png" height="270" border="1" alt="mc_gregor_theory_x_theory_y_management_chart02.png"></div>
]]></ans>
<hint>✓ use relevant examples &amp; MBA methodology when applying for a management position
e.g. I had to be a McGregor X-type kind of manager when...

empowerment = encouraging workers to improve the way they do their own jobs; to give sb the power or authority to do sth
linear-active culture = culture where you may want to be concise, precise, and factual, avoid interruptions and distractions, and follow a clear agenda and timeline
</hint>
</qa>
<qa>
<qs>What constructive feedback would your peers share about you?</qs>
<ans>✓ team player
✓ inspiring leader
✓ provide occasional hands-on support if team members need help
= be supportive
→ show potential for growth
</ans>
<hint>✓ give an example (consider using the STAR method)
✓ avoid confrontation because you should be a team player
e.g. I should pay more attention to what exactly people say
</hint>
</qa> 
<qa>
<qs>What would be the hardest part of coming to this company?
</qs>
<ans>✓ work-life balance
→ relocation of your family
</ans>
<!--
〆 felt stressed by deadlines &amp; constant performance appraisal during the probation period
〆 made embarrassing mistakes 
〆 lacked proper induction
✓ give an example of how you had to adapt to a new corporate policy 
✓ explain how now you would be able to adapt better, faster...
→ gain credibility from clients ✓ socialising with the team members
✓ sharing team spirit
-->
<hint>
〆coping with stressful deadlines 
〆having regular performance appraisal during the probation period
〆lacking proper induction
</hint>
</qa>
</clog_activity>

<!--
https://www.talentlyft.com/en/resources/what-is-ability-test 
good match for the position they are interviewed for?
-->
<clog_activity>
<mdlid>2</mdlid>
<clog_expressions>
rabbit hole = situation in which you become so interested in a subject or an activity that you cannot stop trying to find out about it or doing it 
superficial = of or on the surface of sth; (often disapproving) not studying or looking at sth thoroughly; seeing only what is obvious; appearing to be true, real or important until you look at it more carefully
empowerment = encouraging workers to improve the way they do their own jobs; to give sb the power or authority to do sth
linear-active culture = culture where you may want to be concise, precise, and factual, avoid interruptions and distractions, and follow a clear agenda and timeline
</clog_expressions>
</clog_activity>

</clog_support_material>

<clog_activity>
<mdlid>1</mdlid>
<clog_deco>
<![CDATA[
seamless interaction with other subsystems <strong>such as x, y, z to name but a few</strong>
Developed own solutions based on <strike>it</strike> <strong>afore-mentioned API</strong>
Senior Researcher and Developer in <strong>(in|at) (the)</strong> Academy of Cryptography of <strong>(the)</strong> Russian Federation <strong>(ellipsis of articles 'the' may feel telegraphic in style)</strong>
Design<strong>ed</strong>, develop<strong>ed</strong> and implement<strong>ed</strong> software components for innovative hardware
<strike>Retrain</strike> <strong>Retraining</strong> and Advanced Studies Institute
I don't like their name <strike>too</strike> <strong>either</strong>
If it will <strong>not</strong> be <strike>not</strike> a big part of code
<strong>(</strong>All problems<strong>)</strong> I can divide <strike>by</strike> <strong>into</strong> 2 categories (coding vs design) <strong>(all problems)</strong>
The final result will be better <strike>that</strike> <strong>than</strong> working alone
They didn't <strike>respond for</strike> <strong>reply to</strong> this letter
]]></clog_deco>
<clog_pig>component /kəmˈpəunənt/
</clog_pig>
</clog_activity>

</clog_session>

</root>
