--> You are not ready to spend a lot of money for on it Who is an the author of this thing I don't need the a new one painting ...to buy for every 5 years They have a dish washing machine washer I had a thirty years year-old fridge I can say tell you that reliability is not enough If we are speaking about air polluting pollution The top topic was how to improve the quality of strawberries They try to shorten the time of life span of the product It is extremely benefitally beneficial | profitable for manufacturers Many people are very demand for demanding in terms of design In 5 years it will be out of dated date Lexical material: Quality & standards (planned obsolescence) (...) ✓ some consumers don't want to keep things too long because they may not be fashionable any more 〆 some consumers don't want to upgrade so often ✓ easier to recycle Do you believe consumers really want planned obsolescence? (...) Do you think long-lasting goods are more eco-friendly? T / Cl the_business_mac_millan/the_business_upper_intermediate_2_0/the_business_upper_intermediate_2_0_audio_cd01/the_business_upper_intermediate_2_0_audio_cd01_046.ogg pg 36 ex 6 7 listening tmp_pdf/the_business_upper_intermediate_2_0_students_book_pg36-47_unit3_quality.pdf textbook active 3 ]]> pg 36 ex 4 5 reading for detail Lexical material: Quality control, planned obsolescence = calls for innovation (e.g. IPhones) ✓ enchanting quality = should be a standard in today's competing markets ✓ taken for granted quality What are the two kinds of quality mentioned? = doesn't actually add real value 〆 probably not Can you afford quality for quality's sake? 〆 only warfare and nuclear installations Are Russian products closing the gap with Western ones in terms of quality? T / Cl pg 37 Two kinds of quality pg 36 ex 3 reading pg 36 ex 1 2 discussion ✓ focus on value for money 〆depends on your budget Do you always want to buy quality products? Why / Why not? T / Cl 3.1 What quality means Unit 3 Quality textbook active 4 ]]>

grammar B2+ / EF 12.5 speaking C1 / EF 13.2 EF logo Estimated level
levels & exams, EF
EF - levels & exams concordances
Common European Framework, Guide in Pearson - number of teaching hours per level (according to ALTE)
CEF (Common European Framework) Guide, Pearson (according to ALTE - Association of Language Testers of Europe) Number of teaching hours per level ✓ perhaps take IELTS to attend an MBA course (January 2024?) ✓ communication w/ investors in the medium term ✓ collaboration w/ more diverse financial partners ✓ working w/ banks ✓ improve listening & speaking skills to participate actively in meetings goals ✓ occasional general English (grammar) ✓ negotiations ✓ leadership ✓ occasional presentations ✓ performance appraisal meetings ✓ managerial reports feedback ✓ business English linguistic expectations 〆doesn't seem to know differences between BrEn / AmEn ✓ BrEn spelling ✓ difficulty understanding Indian & US partners ✓ non-native speakers from Europe ✓ occasional business trips ✓ weekly exposure to L2 ✓ CFA (Chartered Financial Analyst - postgraduate professional certification) 〆 no recent English exams passed learning history occasional work w/ auditors (compliance) budget support & improvement leading budgeting meetings w/ colleagues now increased communication w/ production sites in Europe financial estimates control & investment process 300+ subordinates across Russia AOI (area of interest) background assessment ✓ schedule lessons ✓ set objectives ✓ assess needs Course preliminaries T / Cl textbook active 5 B2 The Business Upper Intermediate 2.0 --> Accusations of spreading malicious software to the detriment of the company are likely to make sparks fly pg 36 ex 3 scan reading The Business 2.0 Upper Intermediate smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. By the end of this session you will have studied Quality & standards (planned obsolescence) active 1 09:00-09:45 20230407 ]]> 6 7 ]]> https://webinar.vznaniya.ru/b/dun-yvk-ank-qfb vznaniya meeting Vznaniya meeting details the_business_upper_intermediate_2_0_students_book_pg36-47_unit3_quality.pdf pg 37 Two kinds of quality pg 36 ex 3 scan reading The Business 2.0 Upper Intermediate smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. Rescheduled from previous lesson By the end of this session you will have studied lc 1 09:00-09:45 20230414 ]]> They are easily connect connected together Well, how they're what are they called It doesn't isn't necessary that... There are a lot of positions that where they can do by their hands themselves They catch up them up A lot of words which I had to check through in the dictionary 8 to rumble = to make a long deep sound or series of sounds amid = in the middle of or during sth, especially sth that causes excitement or fear marvel = wonderful and surprising person or thing sour = unpleasant, unsuccessful, having a stale taste and is collectively followed with enthusiasm for some period, generally as a result of the behaviour's being perceived as novel in some way; things which are fashionable for a short time fads = any form of behaviour that develops among a large population trap = a device in which something (usually an animal) can be caught and penned lean = of organizations, etc.) strong and efficient because the number of employees has been reduced; (of meat) with little fat to take for granted = to accept without verification or proof; to suppose or understand to be true craze = an interest followed with exaggerated zeal, sth which becomes suddenly very popular elusive = difficult to find, define, catch, or achieve spell = words that are thought to have magic power or to make a piece of magic work enchanting = capturing interest as if by a spell sake (for the - of sth) = because of the interest or value sth has, not because of the advantages it may bring superficial = not studying or looking at sth thoroughly; seeing only what is obvious heading = title printed at the top of a page or at the beginning of a section of a book 9 ]]> ✓ depreciation of assets implemented by B2B ✓ enchanting quality ✓ taken-for-granted quality ✓ recycling ✓ frequent upgrade ✓ to sour ✓ fads ✓ spare parts ✓ labour time ✓ planned / built-in obsolescence ✓ white goods
→ discuss its quality using the following expressions → choose a product pg 36 ex 8 discussion pg 36 ex 4 5 reading for detail Lexical material: Quality control, planned obsolescence = calls for innovation (e.g. IPhones) ✓ enchanting quality = should be a standard in today's competing markets ✓ taken for granted quality What are the two kinds of quality mentioned? = doesn't actually add real value 〆more expensive 〆probably not Can you afford quality for quality's sake? 〆only warfare and nuclear installations ✓ some niche products & digital services Are Russian products closing the gap with Western ones in terms of quality? T / Cl pg 37 Two kinds of quality pg 36 ex 3 reading (rescheduled from previous lesson) textbook active 10 ]]> https://webinar.vznaniya.ru/b/dun-yvk-ank-qfb vznaniya meeting Vznaniya meeting details the_business_upper_intermediate_2_0_students_book_pg36-47_unit3_quality.pdf pg 37 Two kinds of quality pg 36 ex 3 scan reading The Business 2.0 Upper Intermediate smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. Rescheduled from previous lesson By the end of this session you will have studied Two kinds of quality active 1 09:00-09:45 20230421 ]]> It's something what are that we are talking about If our products would not don't follow with all our standards we can't sell it them We can't say all products are environmental environmentally friendly ...products which depend on children's actions child labour It is also connected with the length of using life span 11 tough = strong enough to deal successfully with difficult conditions or situations disposable = item that can be disposed of after it has been used compliance (in - with) = practice of obeying rules or requests made by people in authority to splash out = (informal) to spend a lot of money on sth flimsy = thin strong lightweight translucent paper used especially for making carbon copies, lacking solidity or strength, not convincing heavy-duty = made for long or hard use; very strong shoddy = designed to deceive or mislead either deliberately or inadvertently exacting = needing or demanding a lot of effort and care about details substandard = of less than the required or normal quality or size; inferior beholder = person who becomes aware (of things or events) through the senses; observer 12 ]]> pg 39 ex 6 speaking pg 39 ex 5 vocab Lexical material: Adjectives describing quality positively & negatively pg 38 ex 4 word building the_business_mac_millan/the_business_upper_intermediate_2_0/the_business_upper_intermediate_2_0_audio_cd01/the_business_upper_intermediate_2_0_audio_cd01_049.ogg the_business_mac_millan/the_business_upper_intermediate_2_0/the_business_upper_intermediate_2_0_audio_cd01/the_business_upper_intermediate_2_0_audio_cd01_048.ogg the_business_mac_millan/the_business_upper_intermediate_2_0/the_business_upper_intermediate_2_0_audio_cd01/the_business_upper_intermediate_2_0_audio_cd01_047.ogg pg 38 ex 3 listening (...) ✓ auditors Who checks you work hand in hand with other departments? T / Cl tmp_pdf/the_business_upper_intermediate_2_0_students_book_pg36-47_unit3_quality.pdf textbook active 13 ]]> Quality is in the eye of the stakeholder pg 38 ex 2 reading (because it is not really a priority in some lifestyles) 〆environmentally friendly but perhaps not... ✓ well-designed ✓ reliable Something that is... What is your definition of quality? T / Cl textbook active 14 ]]> https://webinar.vznaniya.ru/b/dun-yvk-ank-qfb vznaniya meeting Vznaniya meeting details the_business_upper_intermediate_2_0_students_book_pg36-47_unit3_quality.pdf pg 38 ex 4 word building Quality is in the eye of the stakeholder pg 38 ex 2 reading The Business 2.0 Upper Intermediate smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. By the end of this session you will have studied Quality is in the eye of the stakeholder active 1 09:00-09:45 20230428 objective /ə'bdʒektiv/ ]]> It should be a place for relax relaxing There are some of our competitors who go this way We have unique standards which are best practice itself by themselves They had already spent a lot of money for on the design of this helicopter I don't remember exactly exact examples 15 quality assurance = system put in place to ensure that quality targets are met to impose = to force sb/sth to have to deal with sth that is difficult or unpleasant industry standards = accepted norm in a particular field of business technical specifications = precise guidelines which establish how the product should be built design fault = flaw in a product which is due to it being poorly designed compulsory = obligatory statutory /ˈstætjutərɪ/ = fixed by law; that must be done by law 16 ]]>
• • •
slide 4 - Conclusion
• • •
slide 3 - Disadvantages
• • •
slide 2 - Advantages
• • •
slide 1 - Introduction ]]> slide 6 - Conclusion slide 5 - Threats slide 4 - Opportunities slide 3 - Weaknesses slide 2 - Strengths slide 1 - Introduction OR slide 4 - Conclusion • regular updates needed • expensive training slide 3 - Disadvantages • popular solution on the market • fast implementation slide 2 - Advantages slide 1 - Introduction ]]> (rehearse the whole presentation for final delivery in the main session) → practise delivery (reduced infinitive clauses or noun phrases, no long sentences!) → list 3-5 bullet points for each slide (send a link with editing permissions) → share your slides in a googledocs (no need for *pptx format, 1 paragraph per slide in a word processor is enough) → prepare 3-4 slides ]]> → recycle expressions from pg 39 ex 5 7 (...) ✓ higher efficiency ✓ lower energy costs e.g. High grade steel for electricity generating machines (in power generating plants) Focus on any product relevant to your needs. edit_2columns_2qa prep_2columns_2qa active pix/icons8-lecturer-100_white.png Preparing & delivering a product development presentation hw20230519 20230512 Product development presentation 1 17 〆would prefer an island design in the middle of the room Would you buy such a design? What would you change or add to its design? DINKS = double income, no kids 〆tiny fridge 〆probably more for DINKS 〆not equipped for preparing big Xmas dinners or birthdays 〆expensive What are the disadvantages of this concept? ✓ well-equipped ✓ convenient ✓ modern ✓ compact What are the advantages of this design? IOE = internet of things ✓ inform you of groceries to buy ✓ cook food for you remotely What should your ideal kitchen look like? gossip = informal talk or stories about other people's private lives, that may be unkind or not true to catch up with = to make up work that was missed due to absence at a later point = informal location for socialising ✓ to catch up with the news, gossips ✓ to chill out & have a coffee break with colleagues ✓ not only dine together What role does the kitchen play in your family? At work? ]]> http://www.youtube.com/watch?v=SSNI8w1orxk Clever Kitchen - interior designing pix/icons8-collaboration-100_white.png edit_ol_qa active Clever kitchens 3 18 cleverkitchen_compact_design_for_city_living.mp4 move_html5_video active Clever kitchens 1 19 ]]> pg 39 ex 9 10 presentation & discussion set for homework - to be confirmed 〆 probably not yet Is best practice rather than profit margins on the agenda of Russian manufacturing plants? ✓ not made in Russia!? What quality assurance will satisfy customer expectations in Russia? 〆technical specifications to be satisfied are too demanding Are measurable objectives always compatible with best practice? (...) How often do poor industry standards result in design defaults? 〆form of protectionism ✓ legacy of the USSR Why are statutory requirements in the RF often higher than elsewhere? T / Cl pg 39 ex 7 8 collocations ✓ design fault What is a synonymous collocation of 'built-in flaw'? = collocation = the most suitable or efficient way of doing sth ✓ best practice Auditors recommended improving our quality by implementing [good | excellent | best] practice T / Cl Lexical material: Quality standards (industry standards, statutory requirements, best practice...) textbook active 20 ]]> https://webinar.vznaniya.ru/b/dun-yvk-ank-qfb vznaniya meeting Vznaniya meeting details the_business_upper_intermediate_2_0_students_book_pg36-47_unit3_quality.pdf pg 39 ex 7 8 collocations Unit 3 Quality The Business 2.0 Upper Intermediate smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. By the end of this session you will have studied Analysing quality active 1 09:00-09:45 20230512 ]]> You must find some other place in order so (that) it doesn't get scratched They are going to be trained the next week It will be fixed in several a few hours hours It is checking being checked at the moment It depends on was due to | occurred due to a traffic incident accident 21 pallet = heavy wooden or metal base that can be used for moving or storing goods rack = piece of equipment, usually made of metal or wooden bars, that is used for holding things or for hanging things on stacking = placing in a vertical arrangement so that each item in a pile is resting on top of another item in the pile skip = large open container for putting old bricks, rubbish/garbage, etc. in. The skip is then loaded on a lorry/truck and taken away forklift = small industrial vehicle with a power operated forked platform in front that can be inserted under loads to lift and move them to mend = to repair 22 ]]> (...) → We shan't have the floor markings repainted ✓ repainting What is relatively easy but expensive to have done? (...) → I will have the flat tyre of the forklift repaired ✓ changing a flat tyre What is time consuming but cheap to have done? T / Cl pg 41 ex 3 have something done pg 40 ex 2 passive questions & modals set for homework textbook active 23 --> deck_of_phrases_have_something_done_b2_04.csv deck_shuffled_monochrome active Have something done 3 24 Grammar: Passive structures, affirmatives & negatives textbook active 27 ]]> 〆 no, unless it is not obvious from the context Do you always need to mention the subject (called 'agent' in a passive structure)? ✓ the object What is more important [the subject | the object]? ✓ past participle What form of the verb do you use [infinitive | past participle]? ✓ be What auxiliary do you use [be | have]? A lot of stories about celebrities are written (by journalists) grammar active The passive 20190919-1744 28 ]]>
• • •
slide 4 - Conclusion
• • •
slide 3 - Disadvantages
• • •
slide 2 - Advantages
• • •
slide 1 - Introduction ]]> slide 6 - Conclusion slide 5 - Threats slide 4 - Opportunities slide 3 - Weaknesses slide 2 - Strengths slide 1 - Introduction OR slide 4 - Conclusion • regular updates needed • expensive training slide 3 - Disadvantages • popular solution on the market • fast implementation slide 2 - Advantages slide 1 - Introduction ]]> (rehearse the whole presentation for final delivery in the main session) → practise delivery (reduced infinitive clauses or noun phrases, no long sentences!) → list 3-5 bullet points for each slide (send a link with editing permissions) → share your slides in a googledocs (no need for *pptx format, 1 paragraph per slide in a word processor is enough) → prepare 3-4 slides ]]> → recycle expressions from pg 39 ex 5 7 (...) ✓ higher efficiency ✓ lower energy costs e.g. High grade steel for electricity generating machines (in power generating plants) Focus on any product relevant to your needs. prep_2columns_2qa edit_2columns_2qa active pix/icons8-lecturer-100_white.png Preparing & delivering a product development presentation hw20230519 20230512 Product development presentation 1 29 ]]> → recycle expressions from pg 39 ex 5 7 (...) ✓ higher efficiency ✓ lower energy costs e.g. High grade steel for electricity generating machines (in power generating plants) Focus on any product relevant to your needs. pix/icons8-lecturer-100_white.png Preparing & delivering a product development presentation hw20230519 20230512 Product development presentation 1 ]]> https://webinar.vznaniya.ru/b/dun-yvk-ank-qfb vznaniya meeting Vznaniya meeting details the_business_upper_intermediate_2_0_students_book_pg36-47_unit3_quality.pdf Unit 3 Quality The Business 2.0 Upper Intermediate smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. By the end of this session you will have studied Product development presentation Avoiding blaming people directly active 1 12:00-12:45 20230505 20230518 ]]> Don't you mind to do doing this? I tried to delegate as much many things as I can It looks like it is quite long 30 shift log = record of what happened during the period of time worked by a group of workers who start work as another group finishes to stack = to arrange objects neatly in a pile; to be arranged in this way 31 ]]>
roleplay
✓ use modals forms ✓ suggest what should be done pg 117 night shift supervisor
roleplay
✓ use passive & modals forms ✓ practise being polite pg 115 internal auditor pg 41 ex 7 8 role play textbook active 32 ]]> pg 41 ex 6 grammar pg 41 ex 5 passive ✓ use the passive form How can you avoid blaming people directly? T / Cl the_business_mac_millan/the_business_upper_intermediate_2_0/the_business_upper_intermediate_2_0_audio_cd01/the_business_upper_intermediate_2_0_audio_cd01_050.ogg pg 41 ex 4 listening ✓ use active voice to be more assertive ✓ use passive form to remain polite ✓ ask questions to confirm understanding ✓ delegate step by step If you were a manager running a meeting, how often should you have tasks accomplished by your subordinates? How would you deal with misunderstandings when you delegate tasks? T / Cl pg 41 ex 3 have something done (...) → We shan't have the floor markings repainted ✓ repainting What is relatively easy but expensive to have done? (...) → I will have the flat tyre of the forklift repaired ✓ changing a flat tyre What is time consuming but cheap to have done? T / Cl pg 40 ex 2 passive questions & modals tmp_pdf/the_business_upper_intermediate_2_0_students_book_pg40-41_quality_passive_structures_passive_modals_have_something_done.pdf textbook active 33 ]]> → recycle expressions from pg 39 ex 5 7 (...) ✓ higher efficiency ✓ lower energy costs e.g. High grade steel for electricity generating machines (in power generating plants) Focus on any product relevant to your needs. pix/icons8-lecturer-100_white.png Preparing & delivering a product development presentation hw20230519 20230512 Product development presentation 1 ]]> https://webinar.vznaniya.ru/b/dun-yvk-ank-qfb vznaniya meeting Vznaniya meeting details --> Hewings passive pg 40 ex 2 passive questions & modals Unit 3 Quality The Business 2.0 Upper Intermediate smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. By the end of this session you will have studied Avoiding blaming people directly (2/2) active 1 09:00-09:45 20230519 ]]> Some people are unconfident lack self-confidence If there is no some system it's difficult to understand It is quite expensive and has a long cycle 34 to emphasise = to stress, single out as important reduced sentences = clauses without a subject or sometimes even a verb used in the bullet points of a slide digression = message that departs from the main subject signposting = post bearing a sign that gives directions or shows the way acronym = word formed from the initial letters of the several words in the name jargon = characteristic language of a particular group state-of-the-art = using the most modern or advanced techniques or methods; as good as it can be at the present time eventually = finally; в конечном итоге to address = to deal with to lack = not to have to possess = to have; владеть to sport = to have or wear sth in a proud way so that everyone can see; to wear or be decorated with something to feature = to include someone or something as an important part to broach = to begin a discussion of something difficult flavour of the month = popular sexy = exciting and interesting chore /tʃɔ:/ = task that you do regularly; unpleasant or boring task 35 To begin with... This is what I'm going to talk about in today's presentation How can we tackle traffic jams in the city? ]]> You have invented a new machine. Give a short presentation: you want to convince business angels to invest in further development. visual
Today, we'll look at... It is designed to address the urban needs of emerging economies! Would you like to drive this state-of-the-art vehicle? You have invented a new machine. Give a short presentation: you want to convince business angels to invest in further development. ]]> visual to conclude (by saying that...)]]> to end with to sum up to put it in a nutshell

7. Drawing conclusions

to show to point out to note to notice

6. Making observations

to star to sport to possess to highlight to lack to feature

5. Describing characteristics

Last but not least Eventually Then To begin with First of all

4. Making transitions from one part to another

to cover to focus on to have a look at

3. Explaining the breakdown / plan

to be associated with to relate to to have to do with to originate from to refer to

2. Giving the background (putting in the picture)

to broach to tackle to address to deal with to raise to bring up 1. Introducing the topic → break down your presentation into clear parts Explain where you come from, where you are now, where you're going to. Make sure the audience understand what you are talking about. Be logical. Choose role A or role B. Prepare a short presentation. pix/icons8-lecturer-100_white.png edit_role_play active Signposting hw20230602 20230526 3 36 ]]> to conclude (by saying that...) to end with to sum up to put it in a nutshell

7. Drawing conclusions

to show to point out to note to notice

6. Making observations

to star to sport to possess to highlight to lack to feature

5. Describing characteristics

eventually then to begin with Last but not least First of all

4. Making transitions from one part to another

to cover to focus on to have a look at

3. Explaining the breakdown / plan

to be associated with to relate to to have to do with to originate from to refer to

2. Giving the background (putting in the picture)

to broach to tackle to address to deal with to raise to bring up

1. Introducing the topic

to conclude (by saying that...) to end with to show to point out to star to sport to highlight to possess eventually then to begin with to cover to be associated with to relate to to have to do with to broach to address to tackle to deal with --> ]]> to sum up to put it in a nutshell

7. Drawing conclusions

to note to notice

6. Making observations

to lack to feature

5. Describing characteristics

Last but not least First of all

4. Making transitions from one part to another

to focus on to have a look at

3. Explaining the breakdown / plan

to originate from to refer to

2. Giving the background (putting in the picture)

to raise to bring up

1. Introducing the topic

]]> → to talk about to present Introducing the topic to talk about
to observe
to mention
pix/icons8-dictionary-100_white.png deck_shuffled_lines_halign active Presentation keywords 2 37 ]]> dd --> on the territory (H )of Russia & ( H) the CIS I now work as (-;) a sales support consultant to support (^^) dealers (--) and ( oo) understanding of the ( oo ) Russian needs, Given my (oo ) long-existing network ( H) stress with hand = on the other hand (H ) stress with hand = on the one hand (^^) eyes frown to stress an important point (-;) engaging smile (--) read your notes ( oo ) eyes look straight for contact with audience & confirmation ( oo) eyes look right into the future (oo ) eyes look left into the past - scripting body language / I now work as [ ] a sales support consultant \ to support dealers on the territory of Russia [ ] & the CIS \ and understanding of [ ] the Russian ~ needs, Given my long-existing network \ [ ] pause ~ raising-falling \ falling intonation / raising intonation stressed word - scripting intonation patterns, stressed words, pauses in flow Functional language: Intonation in presentations delivery textbook wip 38 ]]> the_business_mac_millan/the_business_upper_intermediate_2_0/the_business_upper_intermediate_2_0_audio_cd01/the_business_upper_intermediate_2_0_audio_cd01_055.ogg pg 43 ex 7 listening = signposting ✓ Let's turn to [In other words | Let's turn to] What expressions do you use to tell your audience you will start a new part? T / Cl Lexical material: Signposting, digressing, ending one point... the_business_mac_millan/the_business_upper_intermediate_2_0/the_business_upper_intermediate_2_0_audio_cd01/the_business_upper_intermediate_2_0_audio_cd01_055.ogg pg 42 ex 5 6 listening pg 42 ex 4 predicting & listening textbook active 39 ]]> the_business_mac_millan/the_business_upper_intermediate_2_0/the_business_upper_intermediate_2_0_audio_cd01/the_business_upper_intermediate_2_0_audio_cd01_054.ogg the_business_mac_millan/the_business_upper_intermediate_2_0/the_business_upper_intermediate_2_0_audio_cd01/the_business_upper_intermediate_2_0_audio_cd01_053.ogg the_business_mac_millan/the_business_upper_intermediate_2_0/the_business_upper_intermediate_2_0_audio_cd01/the_business_upper_intermediate_2_0_audio_cd01_052.ogg the_business_mac_millan/the_business_upper_intermediate_2_0/the_business_upper_intermediate_2_0_audio_cd01/the_business_upper_intermediate_2_0_audio_cd01_051.ogg pg 42 ex 2 3 listening tmp_pdf/the_business_upper_intermediate_2_0_students_book_pg36-47_unit3_quality.pdf textbook active 40 ]]> pg 42 ex 1 discussion (...) 〆lack of a clear structure What can break a presentation? T / Cl Delivering presentations Unit 3.4 The Business 2.0 Upper Intermediate textbook active 41 ]]> • • •
slide 4 - Conclusion
• • •
slide 3 - Disadvantages
• • •
slide 2 - Advantages
• • •
slide 1 - Introduction ]]> slide 6 - Conclusion slide 5 - Threats slide 4 - Opportunities slide 3 - Weaknesses slide 2 - Strengths slide 1 - Introduction OR slide 4 - Conclusion • regular updates needed • expensive training slide 3 - Disadvantages • popular solution on the market • fast implementation slide 2 - Advantages slide 1 - Introduction ]]> (rehearse the whole presentation for final delivery in the main session) → practise delivery (reduced infinitive clauses or noun phrases, no long sentences!) → list 3-5 bullet points for each slide (send a link with editing permissions) → share your slides in a googledocs (no need for *pptx format, 1 paragraph per slide in a word processor is enough) → prepare 3-4 slides ]]> → recycle expressions from pg 39 ex 5 7 (...) ✓ higher efficiency ✓ lower energy costs e.g. High grade steel for electricity generating machines (in power generating plants) Focus on any product relevant to your needs. prep_2columns_2qa edit_2columns_2qa active pix/icons8-lecturer-100_white.png Preparing & delivering a product development presentation hw20230519 20230512 Product development presentation 1 42 ]]> → recycle expressions from pg 39 ex 5 7 (...) ✓ higher efficiency ✓ lower energy costs e.g. High grade steel for electricity generating machines (in power generating plants) Focus on any product relevant to your needs. pix/icons8-lecturer-100_white.png Preparing & delivering a product development presentation hw20230519 20230512 Product development presentation 1 ]]> https://webinar.vznaniya.ru/b/dun-yvk-ank-qfb vznaniya meeting Vznaniya meeting details english_grammar_in_use_advanced_hewings_cambridge_unit32_reporting_w_passive_verbs_w_key.pdf key to exercise Check your answers with the key at the end of the file icons8-hand-with-pen-100.png ex 32.1 32. 32.3 32.4 Unit 32 Reporting with passive verbs English Grammar in Use Advanced - Hewings smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. Optional homework By the end of this session you will have studied Signposting - What can break a presentation? Product development presentation active 1 09:00-09:45 20230526 ]]> I'm writing to complain to about a new lab-ware machine 43 vial | phial = small glass container, for liquid medicine or perfume to keep sb posted = to keep sb informed teething problems = small problems that a company, product, system, etc. has at the beginning to see to sth = be careful or certain to do something; make certain of something somewhat = to some degree; rather batch = amount of food, medicine, products produced at one time to go to great lengths = to do everything you can nuisance = thing, person or situation that is annoying or causes trouble or problems to flood ~ in / into / out of sth = to arrive or go somewhere in large numbers at your end = part of an activity with which sb is concerned, especially in business clause = item in a legal document that says that a particular thing must or must not be done nuisance /ˈnju:sns/ = thing, person or situation that is annoying or causes trouble or problems out of order = in poor condition; not working properly to appal = to make someone have strong feelings of shock or of disapproval 44 ]]> pg 45 ex 5 output set for homework pg 45 ex 4 language focus = please, take action ✓ Can you see to it? [Can you see to it | I would be grateful if you can] Which is more informal? T / Cl Lexical material: Formal & informal expressions in e-mails pg 45 ex 3 analysis pg 44 ex 2 model We demand that... What can you say to ask something from your business partner in a very firm manner? ♣to be appalled = to be shocked We have been appalled♣ by the fact that... goods could get damaged during transit How can you remain polite but show you are very shocked (and upset)? We were disappointed to find out that... We are not satisfied by... How can you explain politely why you are not happy? T / Cl Functional language: Expressing dissatisfaction in a polite way pg 44 ex 1 discussion I'm writing to complain about... How do you begin an e-mail to say you are not happy with the product / service provided? T / Cl Functional language: Emailing about quality problems Writing textbook active 45 → break down your presentation into clear parts Explain where you come from, where you are now, where you're going to. Make sure the audience understand what you are talking about. Be logical. Choose role A or role B. Prepare a short presentation. pix/icons8-lecturer-100_white.png Signposting postponed until further notice]]> hw20230602 20230526 3 ]]> https://webinar.vznaniya.ru/b/dun-yvk-ank-qfb vznaniya meeting Vznaniya meeting details the_business_upper_intermediate_2_0_students_book_pg36-47_unit3_quality.pdf (complete table) pg 45 ex 4 analysis (read e-mails & match to replies) pg 44 ex 2 model Unit 3 Quality The Business 2.0 Upper Intermediate smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. By the end of this session you will have studied Asking politely to take action by e-mail PTEC | Presenting a new vehicle Emailing: quality problems active 1 09:00-09:45 20230602 ]]> ... the whole cycle started starting from the harvest to... It depends how they are storaged stored I'd like to present you a state-of-the-art vehicle to you
to present sth to sb ← to give, provide, or make something known 46 unrivalled = having no equal to justify = to show that sb/sth is right or reasonable to decay = to rot; to be destroyed gradually by natural processes; to destroy sth in this way sound = reliable; in good condition; not damaged, hurt, etc bruise = mark on a fruit or vegetable where it is damaged to shrivel = to draw, or be drawn, into wrinkles; to shrink, and form corrugations; a leaf shrivels in the hot sun; the skin shrivels with age punnet = a small light basket or container for fruit or vegetables crate = box or case whose sides are of wooden slats with interspaces, used especially for transporting fruit harvest = time of year when the crops are gathered in on a farm, etc.; the act of cutting and gathering crops ripe = fully grown and ready to be eaten newly-wed = someone recently married; honeymooner seed = small hard part produced by a plant, from which a new plant can grow fibre = part of food that helps to keep a person healthy by keeping the bowels working and moving other food quickly through the body 47 ]]> pg 47 ex 4 reading ✓ iron out problems before they come ✓ follow recommended best practice How do you prepare to an audit? the_business_mac_millan/the_business_upper_intermediate_2_0/the_business_upper_intermediate_2_0_audio_cd01/the_business_upper_intermediate_2_0_audio_cd01_056.ogg pg 47 ex 3 listening tmp_pdf/the_business_upper_intermediate_2_0_students_book_pg46-47_case_study_zaluski_strawberries.pdf textbook active 48 ]]> ✓ run a supplier audit What do you do to improve quality of the products you sell? T / Cl pg 46 ex 2 reading pg 46 ex 1 discussion ✓ implement a proactive approach to quality ✓ reduce wastage ✓ improve shelf life ✓ run a quality audit How to do you make sure the quality of strawberries meets customer expectations? ✓ not decayed / rotten ✓ not bruised / bruised ✓ sweet / acid ✓ firm / soft ✓ bright red / pale ✓ ripe / not ready for reaping ✓ clean / dirty What should strawberries look like? Unit 3.6 Case study Zaluski strawberries textbook active 49 ]]> https://webinar.vznaniya.ru/b/dun-yvk-ank-qfb vznaniya meeting Vznaniya meeting details 20230616 cancelled → todo 20230609 cancelled → 20230606 rescheduled schedule the_business_upper_intermediate_2_0_students_book_pg36-47_unit3_quality.pdf Case study - Zaluski Strawberries pg 46 ex 2 reading pg 45 ex 5 output Unit 3 Quality The Business 2.0 Upper Intermediate smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. By the end of this session you will have studied Running a supplier audit Case study - Zaluski Strawberries active 1 16:15-17:00 20230609 20230606 ]]> I know how these words should be written spelt It can lead make you lose your position 50 unrivalled = having no equal to justify = to show that sb/sth is right or reasonable to decay = to rot; to be destroyed gradually by natural processes; to destroy sth in this way sound = reliable; in good condition; not damaged, hurt, etc bruise = mark on a fruit or vegetable where it is damaged to shrivel = to draw, or be drawn, into wrinkles; to shrink, and form corrugations; a leaf shrivels in the hot sun; the skin shrivels with age punnet = a small light basket or container for fruit or vegetables crate = box or case whose sides are of wooden slats with interspaces, used especially for transporting fruit harvest = time of year when the crops are gathered in on a farm, etc.; the act of cutting and gathering crops ripe = fully grown and ready to be eaten newly-wed = someone recently married; honeymooner seed = small hard part produced by a plant, from which a new plant can grow fibre = part of food that helps to keep a person healthy by keeping the bowels working and moving other food quickly through the body 51 ]]> ✓ make a general recommendation ✓ justify actions to be action ✓ describe disparities ✓ compare ex 4 and ex 5 pg 47 ex 6 presentation set for homework - tbc (...) 〆 Zaluski only representing farmers Are best practices recommended feasible? (...) 〆 might be costly Are investments in time and money viable for Zaluski? Conclusions T / Cl the_business_mac_millan/the_business_upper_intermediate_2_0/the_business_upper_intermediate_2_0_audio_cd01/the_business_upper_intermediate_2_0_audio_cd01_057.ogg pg 47 ex 5 listening tmp_pdf/the_business_upper_intermediate_2_0_students_book_pg46-47_case_study_zaluski_strawberries.pdf textbook active 52 test_log_Evgeniia_20230622_1758_quarterly_test_nlmkind021_20230613.xml quarterly_test_logs active Quarterly test (logs) 53 active ]]> https://webinar.vznaniya.ru/b/dun-yvk-ank-qfb vznaniya meeting Vznaniya meeting details 20230616 cancelled → 20230629 18:15-19:00 schedule the_business_upper_intermediate_2_0_students_book_pg36-47_unit3_quality.pdf Case study - Zaluski Strawberries Unit 3 Quality The Business 2.0 Upper Intermediate smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. (no new homework) https://disk.yandex.ru/i/VbNPu3l2DCVgAw video 20230606_nlmkind021_presentation_state_of_the_art_vehicle.mp4 Quarterly test (on-line version) → time allowed: 60min → complete as h/w by Tuesday 20230613 〆no language notes 〆no dictionaries quarterly test Complete quarterly test By the end of this session you will have studied Running a supplier audit | Quarterly test feedback active 1 16:15-17:00 20230623 ]]> You should think about team development every all the time and so on and so on forth We try to study teach people how to do things In the most of situations, the manager is the leader 54 vulnerable = able to be easily physically or mentally hurt, influenced, or attacked to adjourn = to stop a meeting or an official process for a period of time pivotal /'pivətəl/ = of great importance because other things depend on it 55 ]]> pg 48 ex 1 discussion 〆without a common goal a team won't work together ✓ good management & setting clear goals What does a team's success depend on more: team building activities or good management? T / Cl Unit 4.1 The project team Unit 4 Feedback textbook active 56 vulnerable = able to be easily physically or mentally hurt, influenced, or attacked ]]> → leader should define the boundaries of team members' accountability 〆team members want to be held accountable only for their work and not the whole group's goals 〆team members compete against each other
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pg 49 Smells like team spirit pg 48 ex 4 5 6 reading< ! - - pg 46 - - > the_business_upper_intermediate_2_0_students_book_pg36-47_unit3_quality.pdf Case study - Zaluski Strawberries Unit 3 Quality The Business 2.0 Upper Intermediate smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. By the end of this session you will have studied Team building Quality report & recommendations - presentation Stages of team development (Bruce Tuckman) & possible dysfunctions (Patrick Lenciono) active 1 09:00-09:45 20230630 ]]> We have to do make (some) efforts We have some hot test dry run Not always it works doesn't always work from the beginning It wasn't difficult on the 2nd time 58 unrivalled = better or greater than any other; unsurpassed to endure = to put up with something or somebody unpleasant to offend = to make sb feel upset because of sth you say or do that is rude or embarrassing well-meaning = marked by good intentions though often producing unfortunate results mediocre /ˈmi:dɪəukə/ = not very good; of only average standard rope courses = challenging outdoor personal development and team building activity which usually consists of high and/or low elements. Low elements take place on the ground or above the ground. High elements are usually constructed in trees or made of utility poles and require a belay for safety blindfold = something that is put over sb's eyes so they cannot see cross-legged = sitting on the floor with your legs pulled up in front of you and with one leg or foot over the other retreat (weekend | country -) = quiet, private place that you go to in order to get away from your usual life touch-feely = (informal, usually disapproving) expressing emotions too openly, especially through physical contact bang on target = at the right time, achieving scheduled objective to run out = to have none left to be bogged down = to get stuck and late slippage = delay to slip = to get out of control resettlement = transportation of people (as a family or colony) to a new settlemen feasibility study = uncover the strengths and weaknesses of an existing business or proposed venture, opportunities and threats as presented by the environment, the resources required to carry through, and ultimately the prospects for success red tape = (disapproving) official rules that seem more complicated than necessary and prevent things from being done quickly; bureaucracy 59 ]]> pg 49 ex 7 discussion ✓ common goal ✓ evidence of synergy How do you recognise a well-built team? (...) ✓ when criticising well-meaning instructors Have you ever been labelled 'anti-team'? T / Cl pg 49 Smells like team spirit pg 48 ex 4 5 6 reading = team members don't need to discuss to take action → should smell like team spirit 〆probably not Can you build a team without hard work and sweating (i.e. making some efforts)? T / Cl Lexical material: Team building characteristics the_business_mac_millan/the_business_upper_intermediate_2_0/the_business_upper_intermediate_2_0_audio_cd01/the_business_upper_intermediate_2_0_audio_cd01_058.ogg pg 48 ex 3 listening the_business_mac_millan/the_business_upper_intermediate_2_0/the_business_upper_intermediate_2_0_audio_cd01/the_business_upper_intermediate_2_0_audio_cd01_058.ogg pg 48 ex 2 listening = (disapproving) official rules that seem more complicated than necessary and prevent things from being done quickly; bureaucracy ✓ red tape What are common causes for delays? T / Cl tmp_pdf/the_business_upper_intermediate_2_0_students_book_pg48-59_unit4_feedback_teamwork_coaching.pdf textbook active 60 ]]> https://webinar.vznaniya.ru/b/dun-yvk-ank-qfb vznaniya meeting Vznaniya meeting details 20230616 cancelled → 20230629 18:15-19:00 schedule the_business_upper_intermediate_2_0_students_book_pg48-59_unit4_feedback_teamwork_coaching.pdf pg 49 Smells like team spirit pg 48 ex 4 5 6 reading Unit 4.1 The project team Unit 4 Feedback The Business 2.0 Upper Intermediate smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. By the end of this session you will have studied Team building active 1 09:00-09:45 20230707 ]]> He is close to burnout burning out we want to widen expand this office representative | branch | our presence The most of the processes are done without people It was built by less than within 2 years 61 hectic = busy and confused heart-to-heart talk = openly straightforward and direct without reserve or secretiveness to pull your weight = to do your part of the work to pull together = to try working together as a team to pass the buck = ask someone to do an unpleasant task for you, e.g. Buck-passing clerks in stores make customers angry to burn out = to work so much that you reach the point of physical or emotional exhaustion determined = devoting full strength and concentrated attention to opinionated = stiff, obstinate in your opinions and ideas, narrow-minded decisive = determining or having the power to determine an outcome maverick = independent in behaviour or thought to bully = discourage or frighten with threats or a domineering manner; intimidate better-off = in a more fortunate or prosperous condition 62 ]]> pg 50 ex 5 vocab the_business_mac_millan/the_business_upper_intermediate_2_0/the_business_upper_intermediate_2_0_audio_cd01/the_business_upper_intermediate_2_0_audio_cd01_059.ogg pg 50 ex 3 4 listening pg 50 ex 1 2 discussion (...) ✓ a leader can teach, show and encourage 〆 a maverick may take more risks, gamble and be more creative Who is most interesting to work with, a leader or a maverick? (...) 〆 a maverick can't be controlled Who is most difficult to work with, a maverick or a workaholic? T / Cl Lexical material: Character types (bully, leader, maverick, workaholic, team player) (e.g. for yearly staff appraisal) 4.2 Managing people & project tmp_pdf/the_business_upper_intermediate_2_0_students_book_pg48-59_unit4_feedback_teamwork_coaching.pdf textbook active 63 ]]> https://webinar.vznaniya.ru/b/dun-yvk-ank-qfb vznaniya meeting Vznaniya meeting details 202309 rescheduled lessons twice a week (in the afternoon only) 20230814-28 EF holiday schedule the_business_upper_intermediate_2_0_students_book_pg48-59_unit4_feedback_teamwork_coaching.pdf pg 50 ex 1 2 discussion Unit 4.1 The project team Unit 4 Feedback The Business 2.0 Upper Intermediate smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. By the end of this session you will have studied Describing personality, strengths & weaknesses Managing team members of different character types active 1 17:45-18:30 20230808 ]]> We've had to change work hours in order so that they can manage to be at their work places on time It influences a lot on the timetable of our employees 64 surveyor = person whose job is to examine a building to make sure its structure is in good condition or to examine and record the details of a piece of land; an official whose job is to check that sth is accurate, of good quality, etc stakeholder = person or company that is involved in a particular organization, project, system, etc., especially because they have invested money in it vague /'veig/ = not having or giving enough information or details about sth 65 --> deck_of_phrases_auxiliaries_modal_verbs_b1_02.csv deck_shuffled active Auxiliaries and modal verbs 1 66 (...) ✓ it must have been a tragedy for many people ✓ it could have been a tsunami What kind of disaster could have resulted in a yacht landing on a building? T / Cl textbook active 71 ]]> use expressions from pg 50 ex 5 and pg 51 ex 8 pg 51 ex 9 speaking ✓ out Does this mean you can burn [ ] easily? ✓ pulling Are you always [ ] your weight? ✓ set Is it because you can't [ ] your targets yourself? ✓ meeting Are you good at [ ] deadlines? T / Cl pg 51 ex 8 collocations ✓ meet ✓ reach to [reach | meet | achieve] a deadline T / Cl pg 51 ex 6 7 defining words ✓ the project manager Who ensures the team members pull together? ✓ end users Who will get upset if staff keep passing the buck? T / Cl textbook active 72 ]]> https://webinar.vznaniya.ru/b/dun-yvk-ank-qfb vznaniya meeting Vznaniya meeting details 202309 rescheduled lessons twice a week (in the afternoon only) 20230814-28 EF holiday schedule the_business_upper_intermediate_2_0_students_book_pg48-59_unit4_feedback_teamwork_coaching.pdf pg 51 ex 6 7 defining words Unit 4.1 The project team Unit 4 Feedback The Business 2.0 Upper Intermediate smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. By the end of this session you will have studied Fukushima - modal verbs | Expressing criticism Describing personality, strengths & weaknesses active 1 09:00-09:45 20230811 ]]> The plant's operator mustn't shouldn't have ignored the study findings If they had expected forecasted a tsunami wave could be 14m high... 73 74 ]]> Paste your assignment in the Googledoc below: e.g. I will still drink 3 cups of coffee before starting telework → use 'will + infinitive' for present habits e.g. Now I feel better because I get up at 7:30am → use present simple for thoughts and feelings ✓ Describe your present habits e.g. I would drink 3 cups of coffee before going to work → use 'would' for dynamic actions e.g. I used to get up at 6am → use 'used to ' for stative and dynamic habits ✓ Describe your past habits Think of your life before and during the quarantine. icons8-hand-with-pen-100.png Writing textbook wip 75 deck_of_phrases_used_to_be_get_used_to_b2_02.csv deck_shuffled active Describing past and present habits vs what is becoming familiar hw20230410 20230406 1 76 ]]> http://www.ictnle.com/mindmaps/used_to_would_mindmap.pdf
used to - would mindmap
= infinitive ✓ use to /ˈju:zdˈtu/ I didn't [use to / used to] like vodka Watch out! ≠ focus on habit = I am familiar with it ✓ am used to using I [am used to use | am used to using] Zoom = I was familiar with this but didn't do it everyday ✓ [ - no time marker ] I was used to driving to work [everyday | - ] ✓ used to drive = habit & repeated action in the past ♣ everyday I [used to drive | was used to driving] to work everyday ♣ → am used to working ♣ to = preposition 〆 am used to ♣ work → present habit (predictable ← future form for emphasis) = future simple ✓ will work → present habit = present simple ✓ work I [am used to work | work | will work] till 10pm on Thursdays Which forms below are correct? ✓ in the past habit [in the past | in the present] I used to work till 10pm on Thursdays grammar active Be / Get used to 20210519-0926 20230411-0932 77 ]]> → practise describing past and present habits pg 52 ex 3 discussion Grammar: used to, be used to, get used to (review) textbook active 78 ]]> Fukushima facts pg 52 ex 2 regrets & conditionals textbook active 79 ]]> https://webinar.vznaniya.ru/b/dun-yvk-ank-qfb vznaniya meeting Vznaniya meeting details 202309 rescheduled lessons twice a week (in the afternoon only) 20230814-28 EF holiday schedule the_business_upper_intermediate_2_0_students_book_pg48-59_unit4_feedback_teamwork_coaching.pdf Fukushima facts pg 52 ex 2 regrets & conditionals Unit 4.1 The project team Unit 4 Feedback The Business 2.0 Upper Intermediate smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. By the end of this session you will have studied Fukushima - modal verbs | Expressing criticism | Describing present & past habits active 1 09:00-09:45 20230901 ]]> I'm not a businessman itself business person myself Now I'm used to spend them spending it (money) on animals I don't use to work am not used to working hard physically He could made have made a career as an accountant She would started have started a farm with Grant 80 downshifting = trend where individuals adapt simpler lives from what critics call the "rat race" 81 --> ✓ I will still drink 3 cups of coffee before starting telework ✓ Now I feel better because I get up at 7:30am → use 'will + infinitive' for present habits → use present simple for thoughts and feelings ✓ describe your present habits Think of your life before and during the Covid quarantine. ✓ I would drink 3 cups of coffee before going to work ✓ I used to get up at 6am → use 'would' for dynamic actions → use 'used to ' for stative and dynamic habits ✓ describe your past habits Think of your life before and during the Covid quarantine. Recycle new expressions and language. Recycle new expressions and language. role_play active Role play 2 82 set for homework → conditionals pg 53 ex 6 grammar → past modals pg 53 ex 5 regrets ✓ should = focus on regret → looking at the past, in retrospect ♣ now Kim now ♣ thinks she [could | should] have left = regret ✓ should = possibility ✓ could Kim thinks she [could | should] have left T / Cl Kim & Grant pg 53 ex 4 regrets Expressing regret textbook active 83 ]]> https://webinar.vznaniya.ru/b/dun-yvk-ank-qfb vznaniya meeting Vznaniya meeting details Tuesdays 17:45-18:30 starting 20230912 schedule Additional time slot the_business_upper_intermediate_2_0_students_book_pg48-59_unit4_feedback_teamwork_coaching.pdf Kim & Grant pg 53 ex 4 regrets Unit 4.1 The project team Unit 4 Feedback The Business 2.0 Upper Intermediate smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. By the end of this session you will have studied Career paths - modal verbs | Expressing regrets active 1 09:00-09:45 20230908 ]]> It influences negatively for team members This recognising (act of) recognition is ... I will check it again it 84 to be in favour (of sth) = to support, prefer an idea, solution to hold (a meeting) = to organize and have a meeting, competition, conversation (usually used in passive form) survey = investigation of the opinions, behaviour, etc. of a particular group of people, which is usually done by asking them questions reward = thing that you are given because you have done sth good, worked hard, etc appraisal = expert estimation of the quality, quantity, and other characteristics of someone or something to talk back = to show a lack of respect in the way that you reply to sb conscientious = characterized by extreme care and great effort resentful = having a feeling of deep and bitter anger and ill-will, feeling rancour to elicit = to draw forth what is latent, to deduce by reason or argument to cover for sb = to stand in, to substitute for sb to merit = good feature that deserves praise, reward or admiration to praise = to say words that show approval of or admiration for sb/sth to reprimand = to tell sb officially that you do not approve of them or their actions to overdo = do something to an excessive degree, wanting to please more when it is not required 85 ]]> pg 55 ex 5 vocab set for homework Lexical material: Recognising merit & constructive criticism the_business_mac_millan/the_business_upper_intermediate_2_0/the_business_upper_intermediate_2_0_audio_cd01/the_business_upper_intermediate_2_0_audio_cd01_061.ogg the_business_mac_millan/the_business_upper_intermediate_2_0/the_business_upper_intermediate_2_0_audio_cd01/the_business_upper_intermediate_2_0_audio_cd01_060.ogg pg 55 ex 3 4 listening tmp_pdf/the_business_upper_intermediate_2_0_students_book_pg54-55_coaching.pdf Giving constructive criticism textbook active 86 ]]> (...) What was the objective: to reprimand or to praise? T / Cl pg 54 ex 2 reading Lexical material: Procedures for coaching team members (reprimanding or praising?) pg 54 ex 1 discussion 〆be suspicious of employee's motivation ✓ give more autonomy, responsibility How do you recognise merit in a modern company? in a company with poor management style? 〆resentful & confused If you don't understand why your boss shouts at you, you feel [scared | resentful & confused] ✓ provide constructive criticism ✓ explain the problem What should you do instead of reprimanding when coaching? 〆reprimand What should you not do when coaching: praise or reprimand? T / Cl Lexical material: Coaching Constructive criticism, recognising merit textbook active 87 ]]> Feedback pg 128 ex 1 2 3 4 past modals (regrets & speculation) textbook wip 88 ]]> https://webinar.vznaniya.ru/b/dun-yvk-ank-qfb vznaniya meeting Vznaniya meeting details the_business_upper_intermediate_2_0_students_book_pg54-55_coaching.pdf Constructive criticism, recognising merit pg 54 ex 2 reading Unit 4 Feedback The Business 2.0 Upper Intermediate smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. By the end of this session you will have studied Coaching and reprimanding team members active 1 17:45-18:30 20230912 many analyses /ə'nælə,si:z/ one analysis /ə'næləsəs/ ]]> I would be appreciate if you were not so rude I would just like just to have a word with you 89 to foster = to promote the growth of henpecked = man who people say is henpecked has a wife who is always telling him what to do, and is too weak to disagree with her to sacrifice = to give up sth that is important or valuable to you in order to get or do sth that seems more important for yourself or for another person to embrace = (formal) to accept an idea, a proposal, a set of beliefs, etc; to include to oust = to force sb out of a job or position of power, especially in order to take their place to groom = sb (for / as sth) to prepare or train sb for an important job or position hard skills = job-specific abilities or knowledge learned through education, hands-on experience, or training soft skills = aka common skills or core skills, skills applicable to all professions, and include critical thinking, problem solving, public speaking, professional writing, teamwork, digital literacy, leadership, professional attitude, work ethic, career management and intercultural fluency life-long employment = promise by a company to an employee that they will have a job for their whole working life 90 ≠ networking = guarantee of a safe environment for all ✓ because that's what their managers would do for them Why are some staff members ready to sacrifice themselves? = create a safe environment ✓ they are trusted → feature consideration for others ✓ leaders at the bottom (usually) lack authority 〆they are not trusted 〆they lack empathy ✓ many leaders at the top feature only authority How different are some of the recognised leaders at the top and unofficial leaders at the bottom? = better to all suffer a little than one should suffer a lot ✓ people who feel safe will collaborate better & spontaneously make compromises ✓ don't lay off staff during hard times What is the difference between head counts and heart counts? ✓ in practice, reduce operational costs before labour costs because recruiting is time consuming Would you sacrifice numbers to save people? → coach when there is an issue ✓ don't lay off staff for performance issues (because you wouldn't lay off children either) What is lifetime employment policy? = self-protection in Russia 〆little concern for knowledge management 〆lack of talent management How many leaders prepare their successors? → be a role model? ✓ giving opportunities to try and fail ✓ providing support to make great achievements ✓ teaching discipline ✓ ensuring education ✓ giving love What makes a good parent? = don't trust their leaders → lose your job 〆if you don't follow the rules How does the anecdote of the airport staff support the anti-thesis (i.e. situation in which you are not in the circle of safety)? = feeling of trust & cooperation ✓ protect against external danger → feel safe ✓ an area where the tribe of social animals collaborate together What is the circle of safety? → empathy ≠ words or instructions ✓ cooperation ✓ trust What is special about this environment? What are the 2 key ingredients? vocation = type of work or way of life that you believe is especially suitable for you ✓ they would sacrifice themselves for you (if you can create the right environment) 〆their environment doesn't define how they act Do you know of - or believe that - soldiers are attracted by the ideology: having a vocation, giving a service to their country? = opposite action ✓ in business, leaders give bonuses to people who are ready to sacrifice others so that leaders may gain → leaders are rewarded with a medal ✓ in the army, they're willing to sacrifice themselves so that others may gain What is the difference in making sacrifices in the army and in business? emotional intelligence = ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict → emotional intelligence? ✓ he kissed his wounded soldier who was being evacuated by helicopter What is remarkable about what Captain Swenson did? to recognise = to express obligation, thanks, or gratitude for → reminiscent of a hero? = brave ✓ pulled out the dead ✓ rescued the wounded ✓ ran into live fire when caught in an ambush in Afghanistan Why was Captain Swenson recognised? https://www.youtube.com/watch?v=lmyZMtPVodo]]> What makes a great leader? Management theorist Simon Sinek suggests, it's someone who makes their employees feel secure, who draws staffers into a circle of trust. But creating trust and safety — especially in an uneven economy — means taking on big responsibility. Why good leaders make you feel safe | Simon Sinek pix/icons8-collaboration-100_white.png edit_ol_qa prep_ol_qa active hw20230919 20230915 Why good leaders make you feel safe? 1 91 to foster = to promote the growth of maternity leave, paid vacation... = shared responsibility → take risks too = create a climate of trust ✓ assign interesting, challenging tasks ✓ foster talent development ✓ understand what staff members can and can't do ✓ support employee's initiatives ✓ treat everyone equally How can good leaders actually make you feel safe? ✓ more loyal staff can concentrate on performance and not be distracted by external difficulties ✓ motivated staff will work better in the long term Why should leaders make staff feel safe? to oust = to force sb out of a job or position of power, especially in order to take their place to groom sb (for / as sth) = to prepare or train sb for an important job or position ✓ genuine leaders are not afraid to be ousted because they put corporate success first → depends on mutual trust 〆leaders may be afraid of future competition How often do leaders groom their successors? Is it important? to embrace = (formal) to accept an idea, a proposal, a set of beliefs, etc; to include → mentors should also be trained! mentoring to understand new hires needs & difficulties ✓ understanding of the corporate culture ✓ formal knowledge about the company → adequate induction is essential 〆peer review may be more effective ✓ managers are inspirational, may be a role model Should management styles embrace mentoring of new hires? hard skills = job-specific abilities or knowledge learned through education, hands-on experience, or training soft skills = aka common skills or core skills, skills applicable to all professions, and include critical thinking, problem solving, public speaking, professional writing, teamwork, digital literacy, leadership, professional attitude, work ethic, career management and intercultural fluency = coaching, motivating, grooming... ✓ soft skills become more important than hard skills Should a good leader be able to work in different industries because they are expected to manage people rather than be specialists? → coach younger staff members to understand your corporate culture → make sure staff understand they are allowed to make mistakes(!) 〆could be punished by a society that is not ready to be wrong ✓ many people don't want to be held responsible How should management styles adapt to the subordinates professional experience & social maturity? → depends on staff, corporate culture... ✓ motivation works better in the long term ✓ threatening can be faster only in the short term Which is the most efficient way of managing people: the carrot or the stick? Why? What does it depend on? life-long employment = promise by a company to an employee that they will have a job for their whole working life 〆creativity & initiative means taking risks → feel safe at work ✓ less competitive environment ✓ life-long employment Some people believe work in a nuclear power plant is more pleasant and less stressful than in a commercial company? Why? ]]>
visual
pix/icons8-collaboration-100_white.png edit_ol_qa active Carrot or stick? 1 92 ]]> → follow procedures re recognising merit & constructive criticism pg 55 ex 6 role play pg 55 ex 5 vocab textbook active 93 ]]> https://webinar.vznaniya.ru/b/dun-yvk-ank-qfb vznaniya meeting Vznaniya meeting details the_business_upper_intermediate_2_0_students_book_pg54-55_coaching.pdf pg 55 ex 5 vocab Constructive criticism, recognising merit The Business 2.0 Upper Intermediate smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. Quarterly test (on-line version) → time allowed: 60min → complete as h/w by Friday 20230922 〆no language notes 〆no dictionaries quarterly test Complete quarterly test By the end of this session you will have studied Reducing tension & establishing a dialogue active 1 09:00-09:45 20230915 ]]> When a person doesn't feel safety safe at in their job To my mind, this is depend depends on the environment In the army there it is easier to find an example of... 94 empathy with sb/sth | for sb/sth | between A and B = ability to understand another person's feelings, experience, etc predisposition /'pri:dɪspə'zɪʃ(ə)n/ (to / towards sth) | ~ (to do sth) = condition that makes sb/sth likely to behave in a particular way or to suffer from a particular disease; предрасположение emotional intelligence = ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict to recognise = to express obligation, thanks, or gratitude for reminiscent of = reminding you of sb/sth ambush = act of hiding and waiting for sb and then making a surprise attack on them 95 → recruit candidates who will be a good fit for your team ≠ networking = guarantee of a safe environment for all ✓ because that's what their managers would do for them Why are some staff members ready to sacrifice themselves? = create a safe environment ✓ they are trusted → feature consideration for others ✓ leaders at the bottom (usually) lack authority 〆they are not trusted 〆they lack empathy ✓ many leaders at the top feature only authority How different are some of the recognised leaders at the top and unofficial leaders at the bottom? = better to all suffer a little than one should suffer a lot ✓ people who feel safe will collaborate better & spontaneously make compromises ✓ don't lay off staff during hard times What is the difference between head counts and heart counts? ✓ in practice, reduce operational costs before labour costs because recruiting is time consuming Would you sacrifice numbers to save people? 〆shouldn't hamper need to learn new skills to remain competitive! → coach when there is an issue ✓ don't lay off staff for performance issues (because you wouldn't lay off children either) What is lifetime employment policy? = self-protection in Russia 〆little concern for knowledge management 〆lack of talent management How many leaders prepare their successors? → be a role model? ✓ giving opportunities to try and fail ✓ providing support to make great achievements ✓ teaching discipline ✓ ensuring education ✓ giving love What makes a good parent? = don't trust their leaders → lose your job 〆if you don't follow the rules How does the anecdote of the airport staff support the anti-thesis (i.e. situation in which you are not in the circle of safety)? = feeling of trust & cooperation ✓ protect against external danger → feel safe ✓ an area where the tribe of social animals collaborate together What is the circle of safety? → empathy ≠ words or instructions ✓ cooperation ✓ trust What is special about this environment? What are the 2 key ingredients? vocation = type of work or way of life that you believe is especially suitable for you ✓ they would sacrifice themselves for you (if you can create the right environment) 〆their environment doesn't define how they act Do you know of - or believe that - soldiers are attracted by the ideology: having a vocation, giving a service to their country? = opposite action ✓ in business, leaders give bonuses to people who are ready to sacrifice others so that leaders may gain → leaders are rewarded with a medal ✓ in the army, they're willing to sacrifice themselves so that others may gain What is the difference in making sacrifices in the army and in business? emotional intelligence = ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict → emotional intelligence? ✓ he kissed his wounded soldier who was being evacuated by helicopter What is remarkable about what Captain Swenson did? to recognise = to express obligation, thanks, or gratitude for → reminiscent of a hero? = brave ✓ pulled out the dead ✓ rescued the wounded ✓ ran into live fire when caught in an ambush in Afghanistan Why was Captain Swenson recognised? https://www.youtube.com/watch?v=lmyZMtPVodo]]> What makes a great leader? Management theorist Simon Sinek suggests, it's someone who makes their employees feel secure, who draws staffers into a circle of trust. But creating trust and safety — especially in an uneven economy — means taking on big responsibility. Why good leaders make you feel safe | Simon Sinek pix/icons8-collaboration-100_white.png prep_ol_qa edit_ol_qa active hw20230919 20230915 Why good leaders make you feel safe? 1 96 why_good_leaders_make_you_feel_safe_simon_sinek-lmyzmtpvodo.mp4 move_html5_video active Why good leaders make you feel safe? 1 97 https://www.youtube.com/watch?v=lmyZMtPVodo]]> What makes a great leader? Management theorist Simon Sinek suggests, it's someone who makes their employees feel secure, who draws staffers into a circle of trust. But creating trust and safety — especially in an uneven economy — means taking on big responsibility. Why good leaders make you feel safe | Simon Sinek pix/icons8-collaboration-100_white.png hw20230919 20230915 Why good leaders make you feel safe? 1 ]]> https://webinar.vznaniya.ru/b/dun-yvk-ank-qfb vznaniya meeting Vznaniya meeting details Quarterly test (on-line version) → time allowed: 60min → complete as h/w by Friday 20230922 〆no language notes 〆no dictionaries quarterly test Complete quarterly test By the end of this session you will have studied Making staff feel safe active 1 17:45-18:30 20230919 hierarchical /,hai'rɔrkəkəl/ ]]> We go reach (come up with) the same conclusions 98 gee /'dʒi:/ = exclamation (especially AmE) a word that some people use to show that they are surprised, impressed or annoyed assertiveness = aggressive self-assurance; given to making bold assertions spine = backbone; row of small bones that are connected together down the middle of the back to preserve = to keep a particular quality, feature, etc.; to make sure that sth is kept street fighter = contestant who is very aggressive and willing to use underhand methods rebel = person who takes part in an armed rebellion against the constituted authority field marshal = officer holding the highest rank in the army abrasive = rude and unkind; acting in a way that may hurt other people's feelings 99 ]]> (to be continued) pg 44 ex 6 discussion -->
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John Kotter - A force for change keep for introduction? tmp_pdf/the_business_mac_millan_advanced_students_book_pg44-47_managing_conflict.pdf textbook active 100 ]]> ✓ 9:1 Where would be a field marshal? ✓ y axis bottom ✓ x axis far right Where is 9:1? → y means a manager believes people need satisfaction ✓ need to be threatened x means a manager believes people [need to be threatened | need satisfaction]? Imagine a chart with a scale of 9 on both axes T / Cl
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(...) (...) 〆threats of dismissal ✓ challenging goals ✓ professional self-development How does your manager motivate you? T / Cl textbook active 101 ]]> pg 44 ex 3 vocab pg 45 Are you the manager that people love to hate? pg 44 ex 2 reading set for homework Lexical material: Management styles textbook active 102 ]]> pg 44 ex 1 discussion ✓ a parent What sort of manager is likely to show more empathy? ✓ sports coach What kind of manager is better at building team spirit? T / Cl textbook active 103 spine = backbone; row of small bones that are connected together down the middle of the back ✓ support & defend staff members performance ✓ be responsible for decisions based on team feedback ✓ be flexible but preserve your spine ✓ train both leader & autocratic management styles What recommendations can you make about management styles? to foster = to promote the growth of ✓ fosters creativity & innovation ✓ strive to achieve longer term goals ✓ involve staff in the decision-making process ✓ encourage better work environment & relationships among people What are the pros of a democratic management style? autocratic = authoritarian, offensively self-assured or given to exercising usually unwarranted power ✓ better results ✓ faster What are the advantages of an authoritarian management style? maturity = quality of thinking and behaving in a sensible, adult manner; state of being fully grown or developed e.g. control freaks rely heavily on micromanagement in developing economies because they don't trust their staff to be responsible enough ✓ depends on professional experience and maturity of both the manager and their team members ✓ depends on context Which management style is more effective [authoritarian | democratic]? Answer the following questions. pix/icons8-collaboration-100_white.png edit_ol_qa active Lead in 1 104 Unit 4.1 Management style C1 The Business Advanced ]]> https://webinar.vznaniya.ru/b/dun-yvk-ank-qfb vznaniya meeting Vznaniya meeting details the_business_mac_millan_advanced_students_book_pg44-47_managing_conflict.pdf pg 45 Are you the manager that people love to hate? pg 44 ex 2 3 reading The Business Advanced smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. Quarterly test (on-line version) → time allowed: 60min → complete as h/w by Friday 20230922 〆no language notes 〆no dictionaries quarterly test Complete quarterly test By the end of this session you will have studied Managing people active 1 09:00-09:45 20230922 ]]> The responsiveness is taking in into account people's feelings 105 106 ]]> ✓ little of the unknown ✓ little of a facade ✓ small blind spot ✓ reasonable arena How do you choose the ideal manager? to others facade the unknown not known ----------------------------------------------- to others arena blind spot known ----------------------------------------------- known to you not known to you Johari Window the unknown facade blind spot arena
not known to others
known to others
not known to you
known to you
--> ]]> was set for homework textbook wip 108 ]]> -->
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leadership-versus-management_john_kotter.png
John Kotter - A force for change keep for introduction? (continued from previous lesson) tmp_pdf/the_business_mac_millan_advanced_students_book_pg44-47_managing_conflict.pdf textbook active 109 test_log_Evgenia_20230921_2359_quarterly_test_nlmkind021_20230919.xml quarterly_test_logs active Quarterly test (logs) 110 ]]> https://webinar.vznaniya.ru/b/dun-yvk-ank-qfb vznaniya meeting Vznaniya meeting details the_business_mac_millan_advanced_students_book_pg44-47_managing_conflict.pdf pg 45 Are you the manager that people love to hate? pg 44 ex 2 3 reading The Business Advanced smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. Rescheduled from previous lesson By the end of this session you will have studied Managing people the hard way active 1 17:45-18:30 20230926 ]]> They don't do get | obtain | achieve proper results ...in a way the other person could admit accept | understand | apprehend They have some unrespective disrespecting attitude 111 scapegoat = someone who is punished for the errors of others to belittle = to make sb or the things that sb does seem unimportant to sugarcoat = to cause to appear more pleasant or appealing to solicit sth (from sb) | ~ (sb) (for sth) = to ask sb for sth, such as support, money, or information; to try to get sth or persuade sb to do sth to bark out sth = to give orders, ask questions, etc. in a loud, unfriendly way to concede = sth (to sb) | ~ sb sth to admit that sth is true, logical, etc brusque /'brəsk/ = using very few words and sounding rude phoney /ˈfəunɪ/ = (informal, disapproving) not real or true; false, and trying to deceive people demeanour /,di'mi:nə:/ = way that sb looks or behaves 112 = when both parties make a synergy ✓ manage collaborating = when both parties lose ✓ avoided compromising When can you consider a conflict has been solved in a successful way? → competitive environment should stimulate staff & be constructive ≠ everyone should have a fair chance of winning 〆rivalry among departments generates a conflictual atmosphere ✓ for some managers demonstrating their leadership could be just a lifestyle Have you ever had managers who were behaving in an extremely competitive manner? 〆avoid produce or perish ✓ be an assertive driver What management style(s) are best to mitigate a crisis? 〆making too many concessions to keep trade unions happy ✓ try a more accommodating style How should managers deal with trade union strikes? ✓ telling / directing ✓ produce or perish at the early stages What management style(s) do you need for a start up? = nobody knows about the details of your work better than you do 〆just a way to hide the manager's lack of competences, guidance and/or feedback When is delegating / observing the wrong management style? → distinguish registers (incl. coherent lexical material and intonation) ✓ use language appropriate to the context → explain your concern for production ✓ voice your plans in-line with their strategies → mitigate or sugar-coat challenges if relevant ✓ anticipate their expectations → take criticism with a pinch of salt ✓ make feedback constructive → read between the lines (what is meant vs what is said) ✓ interpret their management style How can you use the management charts to understand your manager better, or be a better manager yourself?
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Kilmann - Conflict management chart

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Robert & Dorothy Bolton - Conflict management chart

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Blake & Mouton - Managerial chart

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Hersey & Blanchard - Situational leadership

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McGregor - Theory X and Theory Y Management pix/icons8-collaboration-100_white.png edit_ol_qa active Adapting management styles 1 113 ]]> ✓ in a crisis to avoid panic When would you need to sugarcoat problems? T / Cl pg 44 ex 6 discussion --> was set for homework textbook active 115 ]]> https://webinar.vznaniya.ru/b/dun-yvk-ank-qfb vznaniya meeting Vznaniya meeting details the_business_mac_millan_advanced_students_book_pg44-47_managing_conflict.pdf pg 45 Are you the manager that people love to hate? pg 44 ex 2 3 reading The Business Advanced smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. Rescheduled from previous lesson By the end of this session you will have studied Models for management and conflict styles Are you the manager that people love to hate? active 1 09:00-09:45 20230929 ]]> 116 bearing in mind = remembering and considering something when making a decision or before taking action while = although; in spite of the fact that whereas = used to compare or contrast two facts; in contrast or comparison with the fact that; although; in spite of the fact that having said that = despite what has just been said nonetheless = in spite of this fact nevertheless = in spite of sth that you have just mentioned despite (+ noun phrase) = although in spite of (+ noun phrase) = although yet = in spite of what has just been said however = used to introduce a statement that contrasts with sth that has just been said; but with a view to (+ gerund) = in order to to put it in a nutshell = to sum up to give rise to = to result in to bring about = to result in following (+ noun phrase) = as a result of owing to = because of 117 ]]> → read for gist sections 1-8 again, then do ex 4 → practise conjunctions only with sections 2 - 7 demo: section 1 pg 47 ex 3 vocab set for homework textbook active 118 ]]> → need for new team building & strategies energy emerges regain of confidence process adjustment → lack of motivation & future goals energy drops sadness guilt blame negative emotions → inability to take rational decisions anger denial shock ]]> Let's try this and that. energy emerges I think we can try doing something about it! regain of confidence I can't do anything else
I don't know what to do energy drops Oh dear, dear, dear... sadness Is it really our fault? guilt It must be their fault... blame What the hell! anger It's not true!
That's impossible! denial 15;16 13;14 11;12 9;10 7;8 5;6 3;4 1;2 ]]> process adjustment process adjustment negative emotions negative emotions negative emotions negative emotions shock shock left 9 10 → expressing a purpose / result]]> --> was set for homework textbook active 120 vocab_discourse_markers_b2_03.csv review active 20221031-0935 121 ]]> To cut a long story short, Seeing that considering all aspects Try as you might, Not only was it ..., it was also ... However strange it may sound, ... Much unexpected as it may be, Surprised, I couldn't say anything emphasising Furthermore adding an argument Contradictory to nonetheless despite expressing a contradiction with a view to (+ gerund) hence It brought about It gave rise to expressing a purpose / result On account of Owing to expressing a cause To cut a long story short, Seeing that Try as you might, Not only was it ..., it was also ... However strange it may sound, ... Much unexpected as it may be, Surprised, I couldn't say anything Furthermore Contradictory to nonetheless despite with a view to (+ gerund) hence It brought about It gave rise to On account of Owing to ]]> considering all aspects emphasising adding an argument expressing a contradiction expressing a purpose / result expressing a cause
with a view to finishing the project prep_deck_shuffled_lines_halign shuffled_boxes deck_shuffled_lines_halign deck_shuffled_lines_valign active Discourse markers C1 pix/icons8-collaboration-100_white.png 2 122 ]]> Given the current situation (Having said that) Bearing in mind To put it in a nutshell considering all aspects Moreover adding an argument Having said that nevertheless still yet while in spite of though expressing a contradiction Consequently expressing a purpose / result (Given the current situation) In accordance with Following as since expressing a cause Given the current situation Having said that Bearing in mind To put it in a nutshell Moreover nevertheless still yet while in spite of though Consequently In accordance with Following as since ]]> considering all aspects adding an argument expressing a contradiction expressing a purpose / result expressing a cause
in order to finish the project prep_deck_shuffled_lines_halign shuffled_boxes deck_shuffled_lines_halign deck_shuffled_lines_valign active Discourse markers B2 pix/icons8-collaboration-100_white.png 1 123 ]]> https://webinar.vznaniya.ru/b/dun-yvk-ank-qfb vznaniya meeting Vznaniya meeting details the_business_mac_millan_advanced_students_book_pg44-47_managing_conflict.pdf pg 46 ex 2 conjunctions The Business Advanced smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. By the end of this session you will have studied Adverbial clauses, coordinators, subordinators Discourse markers (2/2) Defending yourself vs avoiding conflicts Change curve active 1 17:45-18:30 20231003 unsubtle /ən'sətəl/ ]]> ...to explain how can they can work Their manager didn't help them to organise work in a team 124 unsubtle = obvious, plain, clear persuasive = able to persuade sb to do or believe sth; convincing to turn the tables on someone = to change a situation so that you now have an advantage over someone who previously had an advantage over you to kill two birds with one stone = to succeed in doing two things by only one action; get two results from one effort prohibitive = (of a price or a cost) so high that it prevents people from buying sth or doing sth to come to a head = when a situation reaches a point where something must be done about it secretive /sɪˈkri:tɪv/ = inclined to make or keep secrets; uncommunicative 125 ]]> pg 47 ex 5 writing set for homework - to be confirmed → should have considered postponing deadlines → practise pg 20 ex 2 key expressions ✓ persuasive If Lee is a driver, his letter will be more [tentative | persuasive] ✓ tentative If Lee is analytical, his letter will be more [tentative | persuasive] T / Cl textbook active 126 ]]>
situational_leadership_curve_hersey_blanchard.jpg

Hersey & Blanchard - Situational leadership

= management mistake → director shouldn't have assigned such a special project to people who haven't worked together before 〆director obviously didn't know them well enough to anticipate conflicts (section 2 - seem to get on well but are suspicious of each other) Could this be a management mistake? → consider assigning a new team ✓ director should have provided more direction 〆issuing a written warning will not help solve the situation What steps should have been taken? (see pg 44 ex 6 pt 3c) ]]>
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Blake & Mouton - Managerial chart

→ Lee behaved like a manager focusing on produce or perish
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McGregor - Theory X and Theory Y Management

→ Lee behaved like a manager using threat to manage the situation instead of trying to collaborate with Jasmine 〆Lee was perhaps bullying or intimidating & pushing Jasmine to reach deadlines (section 5) Why did the difference of opinion degenerate into a shouting match? ]]>
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Hersey & Blanchard - Situational leadership

→ manager should have implemented Hersey & Blanchard's situational leadership chart 〆director didn't provide enough coaching / supporting ✓ Jasmine knew better how to build brand recognition How can you explain the conflict? ✓ has been too assertive at the cost of Jasmine's proposal 〆if he was only analytical, he would have accepted Jasmine's proposal ✓ driver What is Lee's profile? (too much responsiveness in sections 3 4) ✓ expressive What is Jasmine's profile? ]]> Conflict management & situational management charts → use the charts to support your argumentation]]> → answer the questions. Could they have avoided a communication breakdown? How? pix/icons8-collaboration-100_white.png edit_ol_qa active Conclusion 1 127 ]]> use pg 44 ex 6 Bolton & Bolton chart pg 47 ex 4 discussion → read for gist sections 1-8 again, then do ex 4 → practise conjunctions only with sections 2 - 7 demo: section 1 pg 47 ex 3 vocab textbook active 128 ]]> https://webinar.vznaniya.ru/b/dun-yvk-ank-qfb vznaniya meeting Vznaniya meeting details the_business_mac_millan_advanced_students_book_pg44-47_managing_conflict.pdf pg 47 ex 3 reading The Business Advanced smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. By the end of this session you will have studied Dealing with communication breakdowns active 1 09:00-09:45 20231006 ]]> We have to organise the a process of education so that (OR with which) experienced staff teach them (OR in order to teach them) The another other case could be if... 129 to rejuvenate = to make young again to drag = to pull sb/sth along with effort and difficulty lenient = not as strict as expected when punishing sb or when making sure that rules are obeyed to make sparks fly = to increase risks of a dispute, to clash to irritate = to annoy sb, especially by sth you continuously do or by sth that continuously happens teething = small problems that a company, product, system, etc. has at the beginning job rotation = practice of changing staff at frequent intervals by discharges and substitutions turnover = rate at which employees leave a company and are replaced by other people to resign = to officially tell sb that you are leaving your job, an organization, etc 130 ]]> future_forms_mindmap.pdf
future forms mindmap

Grammar: Talking about the future textbook active 131 deck_of_phrases_future_forms.csv decks active Future forms 20190418-1837 132 deck_of_phrases_future_arrangements_plans_promises_intentions.csv decks active Arrangements, plans, promises and intentions 20210630-1227 133 ]]> → promise = future simple ✓ will drag S.Finlay [is going to drag | will drag] the IT dept kicking & screaming into the 21st century Which tense is more appropriate? T / Cl pg 32 ex 3 memo analysis textbook active 134 ]]> Rising star makes sparks fly pg 32 ex 2 reading to make sparks fly = to increase risks of a dispute, to clash → make sparks fly ✓ probably generate resistance Such a rising star will make changes that are probably easy - or difficult - to put in place? (...) What kind of person is a rising star: ambitious, determined, workaholic? T / Cl pg 32 ex 1 discussion Lexical material: Staff turnover, restructuring, downtime 2.6 Case study - Meteor bank textbook active 135 to rejuvenate = to make young again ✓ diplomacy with senior staff ✓ being result oriented in a way that is not working against employees' workflow ✓ a manager with determination that is not offending other people What kind of manager & set of skills are needed when rejuvenating a company's workflow? 〆longer work hours 〆delays in delivery 〆customer dissatisfaction (due to lack of personalised service) What knowledge management and/or security issues are likely when experienced staff leave a company? to resign = to officially tell sb that you are leaving your job, an organization, etc ✓ better work opportunities from the competition ✓ resistance to change ✓ disagreement with hierarchy When and why would experienced staff resign? → feel free to make use of your own experience, background & voice your personal opinion]]> --> The Business 2.0 Upper Intermediate smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. the_business_mac_millan_advanced_students_book_pg44-47_managing_conflict.pdf pg 47 ex 5 writing The Business Advanced smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. By the end of this session you will have studied Rising star makes sparks fly active 1 09:00-09:45 20231010 ]]> They don't need to spend money for on capital expenditures He works for 15 hours a day ... to divide it for into parts 137 demanding = (of a person) expecting a lot of work or attention from others; not easily satisfied glitch = (informal) a small problem or fault that stops sth working successfully, e.g. A few technical glitches forced us to postpone the demonstration; sudden irregularity or malfunction (of equipment etc.) to claim = to say that sth is true although it has not been proved and other people may not believe it; to demand or ask for sth because you believe it is your legal right to own or to have it to blame ~ sb/sth (for sth) | ~ sth on sb/sth = to think or say that sb/sth is responsible for sth bad to get rid of sb/sth = to make yourself free of sb/sth that is annoying you or that you do not want; to throw sth away exhausted = very tired to the detriment of = at the cost of can't make an omelette without breaking (some) eggs = to achieve a certain goal one must sometimes incur damage, experience difficulties, or make sacrifices malicious = intending or intended to do harm deliberate = done on purpose rather than by accident; planned 138 ]]>
Threats Opportunities Weaknesses Strengths
Notes: textbook wip 139 ]]> ✓ S.Finlay needs to improve his communication & interpersonal skills to manage more efficiently --> ✓ recruit more experienced staff ✓ give oneself the means to achieve your goals Conclusions tmp_pdf/the_business_upper_intermediate_2_0_students_book_pg32-33_meteor_bank.pdf textbook active 142 ]]> https://webinar.vznaniya.ru/b/dun-yvk-ank-qfb vznaniya meeting Vznaniya meeting details --> english_grammar_in_use_advanced_hewings_cambridge_unit14-15_future_continuous_future_perfect_w_key.pdf key to exercise Check your answers with the key at the end of the file icons8-hand-with-pen-100.png Complete exercises Unit 15 Future perfect, be + infinitive, future perfect continuous Unit 14 Future continuous English Grammar in Use Advanced, Hewings smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. 20231010 20231019 ]]> 143 to breach = not to keep to an agreement or not keep a promise runway = long narrow strip of ground with a hard surface that an aircraft takes off from and lands on to pre-empt = to prevent something from happening by taking action first glitch = (informal) small problem or fault that stops sth working successfully fix = (informal) solution to a problem, especially an easy or temporary one black swan = metaphor describing an event which is unanticipated (perhaps because it seemed impossible or because no-one had considered it before), but which has very far-reaching consequences teething = small problems that a company, product, system, etc. has at the beginning;Despite different teething problems our company is anticipating a prosperous year 2023 144 ]]> textbook active 145 review active 20190624-1736 146 deck_of_phrases_conditionals.csv decks active Conditionals 20190618-0937 147 ]]> pg 71 ex 4 grammar Grammar: Mixed conditionals lifestyle/lifestyle_upper_intermediate/lifestyle_upper_intermediate_audio_cd02/lifestyle_upper_intermediate_audio_cd02_1.ogg pg 70 ex 2 listening (...) What problem areas are likely to happen? (...) How would you build the extension (a terminal) to an airport like Heathrow? T / Cl tmp_pdf/lifestyle_upper_intermediate_students_book_pg_70-73_168_risk_assessment_mixed_conditionals.pdf textbook active 148 ]]> pg 70 ex 1 speaking --> (...) ✓ call maintenance If you were in their situation, what would you do? (...) ✓ wear a helmet & appropriate outfit ✓ get a ladder Could they have prepared better? T / Cl (...) What are these 2 men in the photo doing? Are they well equipped? [top photo pg 70] → make contingency plans = events that may or may not happen, possibility What are contingencies? How do you deal with them? T / Cl 〆 competition for new markets will be more difficult 〆 you won't get free training 〆 you'll have to spend more money & time on older solutions If you don't buy our product to blow up = to break or destroy or to be destroyed by explosion to dispatch ~ sb/sth (to ...) (formal) = to send sb/sth somewhere, especially for a special purpose ✓ you'll be satisfied ✓ you'll save money ✓ it will blow up your mind ✓ we will dispatch the first order free of charge (1st conditional) (...) If you buy our product If you choose our product, you will work faster (1st conditional) When we pay more money for a product we want to see quality and real benefits (zero conditional) Predict what objections a difficult customer may make to working with you. Brainstorm causes and solutions. edit_2columns_2qa wip pix/icons8-treadmill-100_white.png Predicting negotiation outcomes 1 154 ]]> → result in the subordinate 'if' clause ✓ main clause The action is in the [main clause | subordinate 'if' clause]? If it [helps | will help] in your future job, learn English! ↔ If you are not willing to deliver in time ✓ wish (i.e. the will -noun- to do sth) If you won't deliver in time, we'll take you to court! [conditional | wish] = polite request ≠ conditional ✓ will follow If you [follow | will follow] me, I’ll show you to your room ↔ If you would just like to sign here (while I get the champagne...) ✓ polite request If you will just sign here, please [conditional | polite request] = express a doubt or choice between two possibilities ≠ conditional ✓ whether ✓ if I don't know [ ] the situation will improve Complete the sentence below with 1 word (there are 2 possibilities) grammar active If clause + will (result in the main clause) 20210423-1523 155 ]]> textbook active 156 ]]> pg 71 ex 6 grammar /j[u:/u/ə] /dəv/ you'd 've you would have linking /ðætəd bi:/ = that would be that'd be much too expensive wouldn't it /ˈwudn(t)ɪt/ would've /wudəv/ would /wud/ contractions had /hæd/ - 'd /əd/ have /hæv/ - 've /əv/ pronunciation of [contracted] forms Grammar: Elision + connected speech (linking) pg 71 ex 4 5 grammar textbook active 157 B2 Lifestyle ]]> https://webinar.vznaniya.ru/b/dun-yvk-ank-qfb vznaniya meeting Vznaniya meeting details lifestyle_upper_intermediate_students_book_pg_70-73_168_risk_assessment_mixed_conditionals.pdf pg 71 ex 4 5 grammar Risk assessment Lifestyle Upper Intermediate smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. By the end of this session you will have studied Mixed conditionals - review active 1 09:00-09:45 20231027 ]]> in order so that nobody has any problems with their stomach We have to prepare the a (contingency) plan what which | that we have to do implement in case of fire I would contact to organisations who know... 158 riverbank = ground along either side of a river disruption = act of delaying or interrupting the continuity premises = building and land near to it that a business owns or uses to close off = to isolate or separate squad = section of a police force that deals with a particular type of crime; group of players or competitors from which a team is chosen for a particular game or match to patrol = to walk or travel around an area, esp. at regular intervals, in order to protect or supervise it to escort sb from = to accompany provided that = (only) if - used to emphasise if; impose specific conditions or set limits on a situation; as long as, so long as, on condition that used to say what must happen or be done to make it possible for sth else to happen supposing that = used to ask sb to pretend that sth is true or to imagine that sth will happen in case = because of a possibility of something happening, being needed, etc; in connection with someone or something, or in the situation of something; an in case-clause gives a reason while an if-clause describes a condition outbreak = sudden eruption of anger, war, disease, rebellion, etc confident = sure of oneself bizarre = strange, odd faulty = not perfect; not working or made correctly circumstance = conditions and facts that are connected with and affect a situation, an event or an action to blow up = to break or destroy or to be destroyed by explosion to dispatch ~ sb/sth (to ...) (formal) = to send sb/sth somewhere, especially for a special purpose to reassure /ˌriːəˈʃɔːr/ = to comfort someone and stop them from worrying 159 ]]> pg 73 ex 8 speaking Functional language: Anticipating risks textbook active 160 ]]> feedback word focus: connectors pg 73 ex 7 vocab pg 73 ex 6 vocab Grammar: Conjunctions textbook active 161 --> http://www.grammaring.com/if-even-if-only-if-as-long-as-provided-supposing-unless-but-for-if-necessary-if-so-in-case-etc I'll buy a sandwich if I get hungry. (I'll buy a sandwich when I get hungry.) I'll buy a sandwich in case I get hungry. (I'll buy a sandwich because I may get hungry later.) An in case-clause gives a reason while an if-clause describes a condition: Grammar: In case vs if pg 72 ex 4 vocab set for homework Lexical material: What if, unless, provided that, supposing, in which case lifestyle/lifestyle_upper_intermediate/lifestyle_upper_intermediate_audio_cd02/lifestyle_upper_intermediate_audio_cd02_3.ogg pg 72 ex 1 2 3 listening ✓ quick decision making (military discipline) ✓ experienced in ensuring procedures are in place in case of emergency ✓ being able to anticipate potential problems (fire, natural disasters, threats to health) ✓ analytical skills What skills would you need? ✓ public authorities (in charge of managing natural catastrophe) ✓ local zoologists, vets (experienced in dealing w/ wild animals) Who would you contact in the area to assess risk? e.g. You look after a hotel near a natural park Emergency planning Functional language: Risk assessment tmp_pdf/lifestyle_upper_intermediate_students_book_pg_70-73_168_risk_assessment_mixed_conditionals.pdf textbook active 163 ]]> https://webinar.vznaniya.ru/b/dun-yvk-ank-qfb vznaniya meeting Vznaniya meeting details lifestyle_upper_intermediate_students_book_pg_70-73_168_risk_assessment_mixed_conditionals.pdf pg 73 ex 6 vocab Risk assessment Lifestyle Upper Intermediate smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. By the end of this session you will have studied Taking measures to mitigate risks Risk assessment active 1 17:45-18:30 20231031 ]]> It could influence to their reputation They damaged polluted the Black Sea with toxic chemicals 164 to accuse ~ sb (of sth) = to say that sb has done sth wrong or is guilty of sth agile = able to think quickly and in an intelligent way; able to move quickly and easily fire extinguisher = metal container with water or chemicals inside for putting out small fires allegation (of sth) (against sb) | ~ (that ...) | ~ (about sb/sth) = public statement that is made without giving proof, accusing sb of doing sth that is wrong or illegal 165 ]]> --> - if you step down to pressure once, you won't be perceived as a reliable partner e.g. police forces to restrict access - request help from the gvt during the event e.g. pre-coverage by national TV to explain positions to the public opinion - find means to defuse tension before the event - meet Hamilton to understand his viewpoint on allegations of pollution Concl: . prove the Rockdale Centre can organise such international event . want C.Hamilton to be a speaker → student D . preserve reputation . stop Carl Hamilton from attending the event → student C . build a reputation for reliability & crisis management . turn danger into an opportunity . arrange a meeting between the protest leaders & CEO (C.Hamilton) of company accused of dumping → student B . preserve reputation . cancel the event → student A SSS role play = mixed conditional 1 no conference would have made possible to exchange new ideas If all conferences were cancelled to avoid disruption by protesters, = mixed conditional 2 we would not have such a dilemma now If we had organised an interview with Hamilton before announcing his participation in the event textbook active 166 ✓ good publicity ✓ extra Tv coverage of the event → What if we arranged a meeting between the protest leaders & Hamilton before the conference actually begins? ✓ We would build a reputation for reliability & crisis management. ✓ If we run the event as planned we could turn a threat into an opportunity! You want Carl Hamilton to be a speaker and prove the Rockdale Centre can manage such challenges. → avoid a shouting match when opponents insult each other 〆Won't VIPs call off their visit if they find out their security is at risk? 〆Should anyone get hurt no organisation will ever want to come back here! ✓ If we met Hamilton to understand his viewpoint on allegations of pollution, we could take a more informed decision... ✓ Had we known about accusations of dumping toxic waste earlier, we wouldn't have invited him in the first place! You want to cancel the event or at least stop Carl Hamilton from attending. Find means to defuse tension before the event. Then, re-consider if you should go ahead with the conference or cancel it. Recycle new expressions and language. active role_play Role play 3 167 no exchange of ideas possible no conference would have made it possible to exchange new ideas Had all conferences in the world been cancelled each time disruptions by protesters were expected, dilemma we would not have such a dilemma now If we had organised an interview with Hamilton before announcing his participation in the event to be perceived as you won't be perceived as a reliable partner If you step down to pressure once, evacuate we could use helicopters to evacuate VIPs Should 1 000 protesters come to escort = to accompany we will escort them out of the premises If we meet unauthorised reporters show you can manage challenges I would try to take advantage of the situation and show the Rockdale centre can manage such challenges Supposing that employees gathered to protest, You work for the Rockdale Centre. Consider alternative solutions. prep_ol_qa edit_ol_qa active pix/icons8-dictionary-100_white.png pix/icons8-collaboration-100_white.png pix/icons8-metronome-filled-100_white.png hw20230407 20230403 Considering alternatives 2 168 ]]> pg 73 ex 10 speaking lifestyle/lifestyle_upper_intermediate/lifestyle_upper_intermediate_audio_cd02/lifestyle_upper_intermediate_audio_cd02_4.ogg pg 73 ex 9 listening tmp_pdf/lifestyle_upper_intermediate_students_book_pg_70-73_168_risk_assessment_mixed_conditionals.pdf textbook active 169 ✓ set out procedures in case of emergency ✓ locate smoking areas within the building only ✓ carry out security checks before visitors reach entrances ✓ rescue boat at disposal → video monitoring of the river bank → schedule a shuttle for visitors ✓ entrance C for visitors → reserve car park for the press ✓ entrance B for the press → provide limousine for VIP ✓ entrance A for VIP → use different accesses to avoid traffic congestion → patrol surrounding caves & woods Preventive measures: 〆activists hiding in caves or woods 〆restrict access to activists disrupting the conference (because it is too small) 〆car park = potential bottleneck 〆presence of paparazzi 〆hungry wild bears 〆wild fire in surrounding woods Risk assessment: List risks and preventive measures to ensure the safety of the event. edit_2columns_2qa active Anticipating risks 1 170 ]]> https://webinar.vznaniya.ru/b/dun-yvk-ank-qfb vznaniya meeting Vznaniya meeting details lifestyle_upper_intermediate_students_book_pg_70-73_168_risk_assessment_mixed_conditionals.pdf (no new homework) Risk assessment Lifestyle Upper Intermediate smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. By the end of this session you will have studied Defusing tension Taking measures to mitigate risks active 1 09:00-09:45 20231103 ]]> We're going to protest if it would be is needed Some organisation could be against of this construction There is an idea of that they can give a new life ... because in otherwise the rubbish will be collecting and collecting collected endlessly with some possible impact to on the environment 171 derelict = (especially of land or buildings) not used or cared for and in bad condition prohibitive = preventing people from doing sth; discouraging to be concerned by = to worry about to charm = to please or attract sb in order to make them like you or do what you want cause (for the good ~) = idea that people support or fight for; дело (правое, благородное и т.п) landfill = area of land where large amounts of waste material are buried under the earth recycling = act of processing used or abandoned materials for use in creating new products to ensure = to make sure, make certain hazardous /ˈhæzədəs/ = risky, dangerous 172 ]]> ≠ job interview → focus on long-term needs Feedback T / Cl pg 85 ex 7 writing textbook wip 173 --> 〆noise, smoke, fumes, dust in residential area 〆20-ton monster lorries on narrow road used by children You are in favour of locating the recycling plant on sites B or C You are in favour of locating the recycling plant on site A Recycle new expressions and language. Recycle new expressions and language. role_play active Role play 2 174 pg 85 ex 7 writing set for homework the_business_mac_millan/the_business_intermediate_2_0/the_business_intermediate_2_0_audio_cd02/the_business_intermediate_2_0_u6_2.39.mp3 pg 85 ex 3 listening tmp_pdf/the_business_2_0_intermediate_b1_student_s_book_pg84-85_company_and_community_case_study_phoenix.pdf textbook active 175 ]]> (...) Would you locate a recycling centre in the old town? T / Cl pg 84 ex 2 reading (...) ✓ robots help recycling as efficiently as possible ✓ scanners & cameras automatically segregate waste How high tech do you think this company is / could be? T / Cl pg 84 ex 1 discussion (...) ✓ might consider relocating if could enjoy a tax allowance 〆probably not Would you like to live near a recycling centre? → recycle only if economically justifiable ✓ take them to pieces for spare parts 〆dump them in a landfill?! What do you do with old cars? 〆diligent segregation of paper, plastics, metal... feels useless considering containers are mixed ✓ only glass and plastic bottles Do you sort out your (household) rubbish? T / Cl Case study Phoenix textbook active 176 B1 Market Leader 3rd edition ]]> https://webinar.vznaniya.ru/b/dun-yvk-ank-qfb vznaniya meeting Vznaniya meeting details the_business_2_0_intermediate_b1_student_s_book_pg84-85_company_and_community_case_study_phoenix.pdf icons8-reading-100.png pg 84 ex 2 reading Case study Phoenix The Business Intermediate 2.0 smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. By the end of this session you will have studied Case study Locating a recycling centre active 1 17:45-18:30 20231107 ]]> Even if your site would be were on site C we would provide a bus in order so that you calculate your efficiency The another other issue which is important for us is... 177 shortage = situation when there is not enough of the people or things that are needed desalination = process of removing salt from sea water to object to +ing = to say that you disagree with, disapprove of or oppose sth 178 to ensure = to make sure that sth happens or is definite shortage = situation when there is not enough of the people or things that are needed ✓ relocate populations closer to rivers ✓ rely on international aid Imagine you were in a country struck by water shortages due to war or climate change, how would you ensure access to water? desalination = process of removing salt from sea water (...) ✓ desalination ✓ filtering ✓ boiling What techniques do you know to make water drinkable? to object to +ing = to say that you disagree with, disapprove of or oppose sth 〆probably yes Would you object to drinking water from the Moscow river? --> pg 85 ex 7 writing set for homework ]]> https://www.youtube.com/watch?v=rXepkIWPhFQ http://www.ted.com Too much of the world lacks access to clean drinking water. Engineer Michael Pritchard did something about it -- inventing the portable Lifesaver filter, which can make the most revolting water drinkable in seconds. An amazing demo from TEDGlobal 2009. How to make filthy water drinkable, Michael Pritchard pix/icons8-collaboration-100_white.png edit_ol_qa active Saving lives with decontaminated water 2 183 to ensure = to make sure that sth happens or is definite shortage = situation when there is not enough of the people or things that are needed ✓ relocate populations closer to rivers ✓ rely on international aid Imagine you were in a country struck by water shortages due to war or climate change, how would you ensure access to water? desalination = process of removing salt from sea water (...) ✓ desalination ✓ filtering ✓ boiling What techniques do you know to make water drinkable? to object to +ing = to say that you disagree with, disapprove of or oppose sth 〆probably yes Would you object to drinking water from the Moscow river? --> ]]> https://webinar.vznaniya.ru/b/dun-yvk-ank-qfb vznaniya meeting Vznaniya meeting details (no new homework) By the end of this session you will have studied What if there is no drinking water? (Lifesaver bottle) active 1 17:45-18:30 20231114 meant /'ment/ provocative /prəˈvɔkətɪv/ constantly /'kɔnstəntli:/ ]]> 185 to opine /əuˈpaɪn/ = to hold or express as an opinion to repent = (of sth) (formal) to feel and show that you are sorry for sth bad or wrong that you have done to worship = to love unquestioningly and uncritically or to excess to put lipstick on the pig = to make something unpleasant look more attractive by artificial means pundit = person who knows a lot about a particular subject and who often talks about it in public; an expert; a Hindu learned in Sanskrit and in the philosophy, religion, and jurisprudence of India to stonewall = to obstruct or hinder any discussion, engage in delaying tactics or refuse to cooperate Jesse Jackson = United States civil rights leader who led a national campaign against racial discrimination and ran for presidential nomination Mother Goose rules = traditional rules handed down from generation to generation without questioning Mother Goose (book) = traditional book of stories that every child reads Mother Goose (author) = supposed author of a book of nursery rhymes first published as "Mother Goose's Melodies," and usually called simply "Mother Goose." The first English edition is said to have been printed in 1719 in London to be toast = burnt, with no chances of recovering from the mistake inference = reasoning involved in drawing a conclusion or making a logical judgement on the basis of circumstantial evidence and prior conclusions rather than on the basis of direct observation vindicator = person who argues to defend or justify some policy or institution conventional wisdom = ideas or beliefs generally accepted as true to scrap = to cancel or get rid of sth that is no longer practical or useful to tamper = to meddle with or make unauthorized changes 186 ]]> pg 70 ex 4 inference the_business_mac_millan/the_business_advanced/the_business_advanced_audio_cd02/the_business_advanced_audio_cd02_13.ogg pg 70 ex 3 listening for detail --> → be forgiven more easily ✓ be seen as a victim rather than a perpetrator (i.e. villain) ✓ blame someone else ✓ find a vindicator ✓ change characters How do you control damage? T / Cl tmp_pdf/the_business_mac_millan_advanced_students_book_pg70-83_unit6_risk_management.pdf textbook active 187 = best form of defence ✓ attack Unless you are obviously guilty of wrong-doing, you should [defend yourself | attack] → should avoid making too much noise (fuss) 〆negative publicity If you defend yourself against false accusations, you generate [positive | negative] publicity? but often fighting accusations is more effective... ✓ apologise & recall the product (according to traditional PR rules) When something goes wrong, according to traditional PR rules you [should always apologise & recall products | fight accusations] --> attack = best form of defence ✓ fight Unless you are obviously guilty of wrong-doing, you should [defend yourself | fight] ✓ negative publicity If you defend yourself against false accusations, you generate [positive | negative] publicity? but often fighting accusations is more effective... ✓ apologise & recall the product (according to traditional PR rules) According to traditional PR rules, you [should always apologise & recall products | fight accusations] T / Cl Lexical material: Risk management textbook active 189 Unit 6 Risk management C1 The Business ]]> https://webinar.vznaniya.ru/b/dun-yvk-ank-qfb vznaniya meeting Vznaniya meeting details the_business_mac_millan_advanced_students_book_pg70-83_unit6_risk_management.pdf Damage control pg 71 ex 5 reading Unit 6 Risk management The Business Advanced smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. By the end of this session you will have studied Risk management vs damage control active 1 09:00-09:45 20231117 ]]> There are no any guarantees 190 to defeat = to stop sth from being successful; to beat, to win against sb in a war, competition, sports game, etc whistle-blower = person, usually an employee, who exposes information or activity within a private, public, or government organization that is deemed illegal, illicit, unsafe, fraud, or abuse of taxpayer funds stalker /'stɔ:kə:/ = person who follows and watches another person over a long period of time in a way that is annoying or frightening; person who follows an animal quietly and slowly, especially in order to kill or capture it indictment /ɪnˈdaɪtmənt/ = official statement accusing someone of committing a crime plaintiff = person who brings an action in a court of law to be under siege /si:dʒ/ = military operation in which an attacking force seeks to compel the surrender of a fortified place by surrounding it and cutting off supplies etc to torpedo = to make (a policy, institution, plan, etc.) ineffective or inoperative; destroy to lionise = to assign great social importance to messianic = relating to a messiah promising deliverance to purport /ˈpə:pət/ = to propose or intend virtuous = behaving in a very good and moral way redemption = act of delivering from sin or saving from evil, act of purchasing back something previously sold to espouse = (formal) to give your support to a belief, policy etc to worship = to show respect for God or a god, especially by saying prayers, singing, etc. with other people in a church, etc canard /kæˈnɑ:d/ = (formal) a false report or piece of news to be toppled = to fall down, as if collapsing to grieve = to cause to feel sorrow 191 --> Expressing perspective and stance 20220517 Lexical material: Damage control = paranoia (...) Indictment is [savvy marketing | sensationalism] --> = to fill the media vacuum ✓ scrutinise with hostility Whistle blowers & corporate stalkers [scrutinise with hostility | observe with impartiality] = political model of crisis management ✓ defeating your opponent Crisis management depends on [fighting & defeating your opponent | good communication] = crisis management does not depend on financial & ethical standards 〆don't believe the little guy has more rights than the corporation Survivors [believe | don't believe] they need showing some moral rectitude for the little guy = purport, intend to help ✓ stand up for Critics [stand up for | ignore] ordinary citizens (the little guy) = only an exercise in moral authority 〆redundant Nowadays corporate defence is [redundant | relevant] = pain thresholds ✓ accept Survivors [accept | refuse] short-term losses in return for long-term gains ≠ feel-good gurus 〆shouldn't blindly follow Survivors [should | shouldn't] follow conventional wisdom on reputation management T / Cl textbook active 192 = to fill the media vacuum ✓ scrutinise with hostility Whistle blowers & corporate stalkers [scrutinise with hostility | observe with impartiality] = political model of crisis management ✓ defeating your opponent Crisis management depends on [fighting & defeating your opponent | good communication] = crisis management does not depend on financial & ethical standards 〆don't believe the little guy has more rights than the corporation Survivors [believe | don't believe] they need showing some moral rectitude for the little guy = purport, intend to help ✓ stand up for Critics [stand up for | ignore] ordinary citizens (the little guy) = only an exercise in moral authority 〆redundant Nowadays corporate defence is [redundant | relevant] = pain thresholds ✓ accept Survivors [accept | refuse] short-term losses in return for long-term gains ≠ feel-good gurus 〆shouldn't blindly follow Survivors [should | shouldn't] follow conventional wisdom on reputation management → be forgiven more easily ✓ be seen as a victim rather than a perpetrator (i.e. villain) ✓ blame someone else ✓ find a vindicator ✓ change characters How do you control damage? --> Unit 6 Risk management The Business Advanced smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. (rescheduled from previous lesson) By the end of this session you will have studied Crisis survivors active 1 17:45-18:30 20231121 ]]> 194 to attribute sth to sth = to say or believe that sth is the result of a particular thing to cite sth (as sth) = to mention sth as a reason or an example, or in order to support what you are saying to mitigate = to lessen or to try to lessen the seriousness or extent of detrimental (to) = causing harm or injury compelling = that makes you pay attention to it because it is so interesting and exciting shortfall = amount by which something is less than expected or required to mitigate = make less severe or harsh prominent = important or well known; easily seen to put it in a nutshell = to sum up hazard = source of danger; a possibility of incurring loss or misfortune proactive = controlling a situation by causing something to happen rather than waiting to respond to it after it happens strategic risks = wrong marketing, poor product placement, competition... financial risks = cash flow problems, bank refuses overdraft... operational risks = overheads exceed income, suppliers fail to deliver, staff problems... hazard risks = fire, flood, theft, vandalism ERM = enterprise risk management to withstand = to be strong enough not to be hurt or damaged by extreme conditions, the use of force, etc to beleaguer /bɪˈli:ɡə/ = to annoy persistently, pester, bug in tatters = ruined, demolished to deteriorate (into sth) = to become worse across the board = including everyone or all, so that all are included apologetic = offering or expressing apology tentative /ˈtentətɪv/ = done by way of trial, experimental; hesitant, not definite on balance = when all factors are taken into consideration insolvent = declared in law unable to pay debts conflict of interest = situation in which a public official's decisions are influenced by the official's personal interests implicit /ɪmˈplɪsɪt/ = suggested without being directly expressed explicit /ɪksˈplɪsɪt/ = clear and easy to understand mortgage and property ladder = financial instrument to help poor people to buy their house 195 ]]> pg 73 ex 5 expressing stance set for homework ✓ I must say Which is more critical [If I may say so | I must say]? T / Cl textbook active 196 ]]> It was most inappropriate to... K It could be argued that... T This is bound to happen C They shouldn't have... K We would like to acknowledge that... A It's well-known that... O It seems that... T As I see it... S We regret to let you know that... A We're absolutely certain... C There is little doubt that... O We realise that... A There's a possibility that... T It was most inappropriate to... It could be argued that... This is bound to happen They shouldn't have... We would like to acknowledge that... It's well-known that... It seems that... As I see it... We regret to let you know that... We're absolutely certain... There is little doubt that... We realise that... There's a possibility that... ]]>
critical apologetic In my opinion... subjective tentative We are certain that... objective confident ]]> deck_shuffled_lines_halign set for homework --> ✓ we realise that To sound apologetic, you can say [we realise that | on balance] ✓ there remains little doubt that To sound more objective, you can say [there remains little doubt that | in my view] ✓ It seems that... → How can you make this sentence more tentative? 'The strategy is successful' T / Cl textbook active 198 on balance = when all factors are taken into consideration ↔ you understand / appreciate / recognise ✓ we realise that To sound apologetic, you can say [we realise that | on balance] → confident stance ✓ there remains little doubt that To sound more objective, you can say [there remains little doubt that | in my view] → tentative stance = create distance (because you are not confident ✓ It seems that... → How can you make this sentence more tentative? 'The strategy is successful' assertive = confident → you are aware of both pros & cons but not really confident ✓ tentative If you say 'it could be argued', you sound [assertive | tentative] across the board = including everyone or all, so that all are included; generally speaking → may sound also confident ✓ objective If you say 'across the board', you sound [objective | subjective] pix/icons8-collaboration-100_white.png edit_ol_qa active Reading for perspective 2 199 ]]> --> Functional language: Expressing stance = how to announce people's opinion, anticipate content & understand their stance Functional language: Listening for perspectives tmp_pdf/the_business_mac_millan_advanced_students_book_pg70-83_unit6_risk_management.pdf textbook active 200 = take risks at your own cost so the bank can make money! ✓ implicit If you want to apply for a loan but the manager thinks you won't be able to pay, the bank manager should be [explicit | implicit]? implicit /ɪmˈplɪsɪt/ = suggested without being directly expressed explicit /ɪksˈplɪsɪt/ = clear and easy to understand (2) implicit (1) explicit What is the difference between 'I disagree' (1) and 'I'm afraid I have a different opinion' (2) conflict of interest = situation in which a public official's decisions are influenced by the official's personal interests = conflict of interest → banks make money by lending and NOT by giving investment advice 〆probably not Should a bank manager advise you to take risks & take out a loan if you have little money? → aid for those with a bad credit risk or little money = financial instrument to help poor people to buy their house What is a mortgage & property ladder? --> Unit 6 Risk management The Business Advanced smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. By the end of this session you will have studied Describing risk Expressing perspective and stance active 1 09:00-09:45 20231124 ]]> It will get better till before we get there Tomorrow I'm going to on my business trip 203 organizational brain drain = mass exodus of talented workers from a company, often because they sense instability, a lack of opportunity within the company, or they may feel that they can realize their career goals more easily at another company (source: investopedia.com) brain drain = migration of skilled personnel in search of better standards of living and quality of life, higher salaries, access to advanced technology and more stable political conditions in different places worldwide human capital flight = emigration or immigration of individuals who have received advanced training at home to attribute sth to sth = to say or believe that sth is the result of a particular thing to cite sth (as sth) = to mention sth as a reason or an example, or in order to support what you are saying material to = information or ideas for use in creating a book or other work; something that may impact the expected result to cover bases = to do everything necessary to be sure that something is successful to withstand = to be strong enough not to be hurt or damaged by extreme conditions, the use of force, etc to beleaguer /bɪˈli:ɡə/ = to annoy persistently, pester, bug to mitigate = to lessen or to try to lessen the seriousness or extent of detrimental (to) = causing harm or injury compelling = that makes you pay attention to it because it is so interesting and exciting shortfall = amount by which something is less than expected or required to mitigate = make less severe or harsh prominent = important or well known; easily seen to put it in a nutshell = to sum up hazard = source of danger; a possibility of incurring loss or misfortune proactive = controlling a situation by causing something to happen rather than waiting to respond to it after it happens strategic risks = wrong marketing, poor product placement, competition... financial risks = cash flow problems, bank refuses overdraft... operational risks = overheads exceed income, suppliers fail to deliver, staff problems... hazard risks = fire, flood, theft, vandalism ERM = enterprise risk management 204 ]]> pg 74 ex 4 vocab set for homework Enterprise risk management pg 74 ex 2 3 reading textbook active 205 organizational brain drain = mass exodus of talented workers from a company, often because they sense instability, a lack of opportunity within the company, or they may feel that they can realize their career goals more easily at another company (source: investopedia.com) brain drain = migration of skilled personnel in search of better standards of living and quality of life, higher salaries, access to advanced technology and more stable political conditions in different places worldwide human capital flight = emigration or immigration of individuals who have received advanced training at home e.g. fine for violating rules ✓ financial risk e.g. human capital flight ✓ operational risk What could threaten the continuity of your company? ✓ operational Is a supply chain problem a financial or operational risk? shortfall = amount by which something is less than expected or required ✓ strategic Is customer shortfall is a strategic or operational risk? prominent = important or well known; easily seen ✓ facilitates defining 'bad' risk that leads to loss ✓ helps recognition of 'good' risk that can make a company grow e.g. smashing a car ✓ identifies risks that don't have a significant impact on production ✓ makes risks more prominent to managers What are the main advantages of ERM? to cover bases = to do everything necessary to be sure that something is successful ✓ put in place contingency plans ✓ implement ERM (enterprise risk management) How do you have your bases covered? ✓ strategic risks ✓ financial risks ✓ operational risks ✓ hazard risks What types of risks is a company likely to face? --> pg 73 ex 5 expressing stance Unit 6 Risk management The Business Advanced smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. By the end of this session you will have studied ERM - Enterprise risk management active 1 09:00-09:45 20231128 ]]> It's much more better 207 malicious = intending or intended to do harm vulnerable = that may be wounded or harmed; (foll. by to) exposed to damage by a weapon, criticism to litigate = make the subject of a lawsuit; to contest in law; to prosecute or defend by pleadings, exhibition of evidence, and judicial debate in a court to issue 'cease & desist' orders = judicial remedy issued in order to prohibit a party from doing or continuing to do a certain activity reversal = change or overthrowing, an official declaration that it is false to desist = to cease to proceed or act to cease = to end cybersquatting = registering a domain's name featuring another company's band name to masquerade = to appear in disguise, assume a false appearance masquerade /ˌmæskəˈreɪd/ = false show or pretence ambush marketing = masquerading passing off = unauthorised commercial use of a company's brand name, logo, etc 208 ]]> pg 75 ex 11 discussion (...) 〆poor manufacturing quality 〆import duties What are the risks of importing Chinese-made consumer goods? T / Cl pg 75 ex 10 vocab set for homework textbook active 209 ]]> ✓ pursue civil or legal action ✓ issue a cease & desist order ✓ monitor progress ✓ initiate reversal ✓ track perpetrators ✓ locate area of brand risk, damage or abuse → complete gaps in a chronological order pg 75 ex 9 vocab ✓ to perpetrate What is a synonym of 'to commit a crime'? T / Cl Lexical material: Stages in litigating for damages, pursuing legal action textbook active 210 ]]> the_business_mac_millan/the_business_advanced/the_business_advanced_audio_cd02/the_business_advanced_audio_cd02_15.ogg pg 75 ex 7 8 listening ✓ masquerade When you go to a ball & wear a mask, what is it called? 〆typical cyber threat of the noughties = passing off Is it easy to copy the logo & name of a company on the internet? T / Cl Lexical material: Masquerading pg 75 ex 6 vocab set for homework ✓ transfer ✓ terminate ✓ treat ✓ tolerate How do you deal with risk? T / Cl pg 75 ex 5 vocab Functional language: Describing risk tmp_pdf/the_business_mac_millan_advanced_students_book_pg70-83_unit6_risk_management.pdf textbook active 211 to cite sth (as sth) = to mention sth as a reason or an example, or in order to support what you are saying (...) ✓ reputational damage ✓ cheaper competition from Asia? What could you cite as the reason for your company going bankrupt? ✓ observing eco-friendly recommendations could be expensive ✓ systemic double checking might slow down transactions What excessive measures to reduce risk may have an impact on the long-term viability of your company? material to = information or ideas for use in creating a book or other work; something that may impact the expected result ✓ depends on the scalability of your activities Is compliance with international law material to business performance? granular detail = with much detail 〆probably not, unless it may impact company's performance Do you always identify risk at the level of granular detail? --> Unit 6 Risk management The Business Advanced smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. By the end of this session you will have studied Describing risk active 1 17:45-18:30 20231205 ]]> 213 alliteration = occurrence of the same letter or sound at the beginning of adjacent or closely connected words e.g. cool, calm, and collected legitimate = lawful, proper, regular, conforming to the standard type; logically admissible insider trading = illegal use of insider information for profit in financial trading to beat (sb) to = do something before someone else does it walking a tightrope = doing sth dangerous to fork out = to raise, or pitch with a fork; pay a lot of money for sth sound bite = short comment that is taken from a longer conversation or speech and broadcast alone because it is more effective, very short speech, usually on radio or television tricky question = question that is difficult to answer trick question = question that you do to deceive sb or to annoy sb as a joke to strangle at birth = to stop sth as soon as it has begun 214 ]]> ✓ feels like taking risks all the time Is doing business in Russia like walking a tightrope? T / Cl the_business_mac_millan/the_business_advanced/the_business_advanced_audio_cd02/the_business_advanced_audio_cd02_23.ogg the_business_mac_millan/the_business_advanced/the_business_advanced_audio_cd02/the_business_advanced_audio_cd02_21.ogg the_business_mac_millan/the_business_advanced/the_business_advanced_audio_cd02/the_business_advanced_audio_cd02_20.ogg the_business_mac_millan/the_business_advanced/the_business_advanced_audio_cd02/the_business_advanced_audio_cd02_19.ogg the_business_mac_millan/the_business_advanced/the_business_advanced_audio_cd02/the_business_advanced_audio_cd02_18.ogg the_business_mac_millan/the_business_advanced/the_business_advanced_audio_cd02/the_business_advanced_audio_cd02_17.ogg the_business_mac_millan/the_business_advanced/the_business_advanced_audio_cd02/the_business_advanced_audio_cd02_16.ogg pg 76 ex 3 4 listening ✓ legitimate You want a promotion, it's [automatic | legitimate] You have worked 3 years in the same company T / Cl Dos or don'ts It will never happen to me pg 76 ex 2 reading tmp_pdf/the_business_mac_millan_advanced_students_book_pg70-83_unit6_risk_management.pdf textbook active 215 ]]> pg 76 ex 1 discussion Functional language: Communication in crisis → build a bridge from questions you can't answer to answers you want to give = don't be led where you don't want to go or speculating 〆usually not Can journalists reveal their sources? → reassure the public ✓ smile to the cameras What would you do if a celebrity was injured by one of your products? T / Cl 6.4 Management skills textbook active 216 ]]> https://webinar.vznaniya.ru/b/dun-yvk-ank-qfb vznaniya meeting Vznaniya meeting details Thursday 21.12 18:40-19:25 tbc 20231215 EF advance cancellation → reschedule schedule the_business_mac_millan_advanced_students_book_pg70-83_unit6_risk_management.pdf Dos or don'ts It will never happen to me pg 76 ex 2 reading pg 75 ex 10 vocab pg 75 ex 6 vocab Unit 6 Risk management The Business Advanced smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. By the end of this session you will have studied Mitigating risk and pursuing legal action active 1 18:40-19:25 20231201 20231207 ]]> We're going to delay our flights in by 3 hours We're going to delay resume our flights in 3 hours ... so that our clients are sure in trust | are confident about our quality 217 Barbara Streisand effect = phenomenon that occurs when an attempt to hide, remove, or censor information has the unintended consequence of increasing awareness of that information, often via the Internet 218 ]]> ✓ use some analogy ✓ use alliterations e.g. explain (or deny) why your nightclub refused entry to certain people (apparently on the ground of their physical appearance) → practise sound bites pg 77 ex 8 9 speaking pg 77 ex 7 analogies pg 77 ex 6 analogies Giving a media interview is like assembling a weapon: if you forget one piece it can be lethal Deadlines are like traffic jams: stop before! Functional language: Using analogies to make your point & keep audience interested textbook active 219 ]]> one = you ✓ one should not smoke What is a more formal way of saying 'you shouldn't smoke'? grammar active One meaning 'you' in a formal, impersonal context 20220817-1127 220 ]]> pg 77 ex 5 alliteration = alliteration ✓ Russia ✓ risk ✓ reduce We strive to reduce risk in Russia T / Cl Functional language: Using alliteration to sound more eloquent textbook active 221 ]]> https://webinar.vznaniya.ru/b/dun-yvk-ank-qfb vznaniya meeting Vznaniya meeting details Thursday 21.12 18:40-19:25 tbc 20231215 EF advance cancellation → reschedule schedule the_business_mac_millan_advanced_students_book_pg70-83_unit6_risk_management.pdf Unit 6 Risk management The Business Advanced smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. (no new homework) By the end of this session you will have studied Communicating in a crisis active 1 09:00-09:45 20231208 pesticide /ˈpestɪsaɪd/ ]]> It's terrible, there is no any ecological system, they pollute the air! 222 over-the-counter = without a prescription; needing no prescription to dispel = to force to go away; used both with concrete and metaphoric meanings; to dissipate; to disperse; to scatter to quash /kwɔʃ/ = to take action to stop sth from continuing; to annul; to reject as not valid, esp. by a legal procedure to quell = crush or put down (a rebellion etc.); reduce (rebels etc.) to submission; suppress (fear, anger, etc.) to allay /əˈleɪ / = to diminish (fear, suspicion, etc.); relieve or alleviate (pain, hunger, etc.) banning order = decree that prohibits sth minute = very small, tiny residue /ˈrezɪdju:/ = what is left over or remains; a remainder; the rest Lindane = chemical substance (C6H6Cl6) used as an agricultural insecticide wholeheartedly = without reserve; without reservation to clamp down = to make a determined attempt to stop people doing sth bad 223 ]]> ✓ be seen as a victim rather than a perpetrator (i.e. villain) ✓ blame someone else ✓ find a vindicator ✓ change characters → control damage → use the sound bite technique → practise 'dos and donts' from pg 76 ex 2 reading, pg 77 ex 5 alliterations & analogies → role play journalist and PR officer pg 79 ex 7 writing a press statement pg 79 ex 6 style set for homework → you don't accept ≠ refuse = it is not true ✓ deny If it's not your fault, you want to [refuse | deny] accusations (...) ✓ probably need to allay the protest in a democratic way If people are striking in the streets, the government should [allay | quell] the protest T / Cl pg 79 ex 4 5 analysis textbook active 224 ]]> pg 78 ex 2 3 reading ✓ We openly admit [We wholeheartedly agree | We openly admit] a mistake has been made. A journalist asks you at a press conference about a mistake. What do you reply? ✓ demand an investigation ✓ make a scandal How would you react if a consumer found minute traces of horse in your minced meat labelled 'veal meatballs'? T / Cl pg 78 ex 1 discussion ✓ press statement If a competitor attacks you, you need a [press release | press statement] T / Cl Functional language: Writing press statements 6.5 Writing textbook active 225 ]]> https://webinar.vznaniya.ru/b/dun-yvk-ank-qfb vznaniya meeting Vznaniya meeting details Thursday 21.12 18:40-19:25 tbc 20231215 EF advance cancellation → reschedule schedule the_business_mac_millan_advanced_students_book_pg70-83_unit6_risk_management.pdf pg 78 ex 2 3 reading Unit 6 Risk management The Business Advanced smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. Quarterly test (on-line version) → time allowed: 60min → complete as h/w by Friday 20231215 〆no language notes 〆no dictionaries quarterly test Complete quarterly test By the end of this session you will have studied Writing press statements active 1 09:00-09:45 20231212 ]]> They'd have to resign lay off people It can damage hurt my feelings I had the opportunity to miss skip these meetings protests | strikes 226 lead = piece of information that may help to find out the truth or facts about a situation, especially a crime fatal /ˈfeɪtl/ = causing or ending in death investigation = official examination of the facts about a situation, crime, etc to pre-empt = to prevent sth from happening by taking action to stop it to give carte blanche = to grant unconditional terms; unlimited authority scapegoat = someone who is punished for the errors of others strychnine /ˈstrɪkni:n/ /s'tri,knain/ = poisonous substance used in very small amounts as a medicine extremist /ɪksˈtri:mɪst/ = person who holds extreme or fanatical political or religious views and esp. resorts to or advocates extreme action slaughterhouse /'slɔ:tə:,haus/ = building where animals are killed for food cruel = having a desire to cause pain and suffering; causing pain or suffering to dispel = to force to go away; used both with concrete and metaphoric meanings; to dissipate; to disperse; to scatter to quash /kwɔʃ/ = to take action to stop sth from continuing; to annul; to reject as not valid, esp. by a legal procedure to quell = crush or put down (a rebellion etc.); reduce (rebels etc.) to submission; suppress (fear, anger, etc.) to allay /əˈleɪ / = to diminish (fear, suspicion, etc.); relieve or alleviate (pain, hunger, etc.) 227 ]]> Fois gras, or fatted goose liver (left margin) pg 80 reading pg 80 ex 1 discussion CSR = corporate social responsibility ✓ depends on CSR of your company Would you join a protest led by animal rights campaigners? 〆disagree with unethical practice Would you mind working for a company that tries out its products on animals before humans? T / Cl Case study - Perigord Gourmet Functional language: Risk management in suspected poisoning case tmp_pdf/the_business_mac_millan_advanced_students_book_pg70-83_unit6_risk_management.pdf textbook active 228 ]]> https://webinar.vznaniya.ru/b/dun-yvk-ank-qfb vznaniya meeting Vznaniya meeting details Thursday 21.12 18:40-19:25 tbc 20231215 EF advance cancellation → reschedule schedule the_business_mac_millan_advanced_students_book_pg70-83_unit6_risk_management.pdf Perigord Gourmet pg 80 ex 2 reading Fois gras, or fatted goose liver (left margin) pg 80 reading pg 79 ex 6 style Unit 6 Risk management The Business Advanced smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. Quarterly test (on-line version) → time allowed: 60min → complete as h/w by Friday 20231215 〆no language notes 〆no dictionaries quarterly test Complete quarterly test By the end of this session you will have studied Case study Perigord Gourmet (1/3) active 1 17:45-18:30 20231210 ]]> It could be important for them in part partly | partially | arguably from animal fighters activists In this point there are less fewer risks than in (at the) production (stage) They can stop or break disrupt the production 229 230 ]]> ✓ transfer ✓ terminate ✓ treat ✓ tolerate Dealing with risk → see pg 75 ex 6 vocab pg 81 ex 3 discussion (...) ✓ change in regulation ✓ poisoning What risks is PG facing? T / Cl Perigord Gourmet pg 80 ex 2 reading tmp_pdf/the_business_mac_millan_advanced_students_book_pg70-83_unit6_risk_management.pdf textbook active 231 test_log_Evgenia_20231219_1748_quarterly_test_nlmkind021_20231215.xml quarterly_test_logs active Quarterly test (logs) 232 ]]> https://webinar.vznaniya.ru/b/dun-yvk-ank-qfb vznaniya meeting Vznaniya meeting details 20231226 EF advance cancellation → reschedule schedule Xmas break till 14.01 → next lesson 16.01 Thursday 21.12 18:40-19:25 tbc 20231215 EF advance cancellation → reschedule schedule the_business_mac_millan_advanced_students_book_pg70-83_unit6_risk_management.pdf Perigord Gourmet pg 80 ex 2 reading Unit 6 Risk management The Business Advanced smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. By the end of this session you will have studied Case study Perigord Gourmet (2/3) active 1 20231222 ]]> It was the first case he knew of | he (had) heard of 233 lead = piece of information that may help to find out the truth or facts about a situation, especially a crime fatal /ˈfeɪtl/ = causing or ending in death investigation = official examination of the facts about a situation, crime, etc to pre-empt = to prevent sth from happening by taking action to stop it to give carte blanche = to grant unconditional terms; unlimited authority scapegoat = someone who is punished for the errors of others strychnine /ˈstrɪkni:n/ /s'tri,knain/ = poisonous substance used in very small amounts as a medicine extremist /ɪksˈtri:mɪst/ = person who holds extreme or fanatical political or religious views and esp. resorts to or advocates extreme action slaughterhouse /'slɔ:tə:,haus/ = building where animals are killed for food cruel = having a desire to cause pain and suffering; causing pain or suffering 234 ]]> pg 82 review 5 textbook wip 235 ]]> Do you believe activists are not to blame for those poisonings? Is true that animal activists have hacked your web-site? Will you award compensation? Will you recall the products? Where? When? Do you foresee more cases of poisoning in the near future? sample questions → answer questions from journalists 〆don't mention a product recall yet (although you are not in control of the situation) ✓ insist on the safety of the product = be identified as a victim not the villain We are collaborating with the police to identify perpetrators to ensure the quality of our products is not at fault → give a sound bite → deliver press statement pg 81 ex 8 role play ✓ make allegations of animal rights activists involved in the food poisoning? ✓ smile while answering questions? ✓ prepare a sound bite? How will you make your public statement? T / Cl the_business_mac_millan/the_business_advanced/the_business_advanced_audio_cd02/the_business_advanced_audio_cd02_25.ogg pg 81 ex 6 listening → be forgiven more easily ✓ be seen as a victim rather than a perpetrator (i.e. villain) ✓ blame someone else ✓ find a vindicator ✓ change characters How do you control damage? → find a scapegoat (i.e. activists) w/o evidence of their guilt → run the risk of losing both reputation & business 〆if keep silence & food poisoning happens again ✓ win trust of customers ✓ address issue transparently at the risk of negative impact on business → practise Dorfman's Four Ts strategies What strategies would you recommend: tolerate, treat, terminate or transfer risks? T / Cl pg 81 ex 5 discussion → don't create panic 〆don't acknowledge yet the fact PG had received threats of poisoning by activists → don't deny until more information is available ✓ ready to collaborate with the police → release a statement 〆poisoning can't be ignored [deny | issue a statement | ignore & remain silent] How should PG handle the crisis? T / Cl the_business_mac_millan/the_business_advanced/the_business_advanced_audio_cd02/the_business_advanced_audio_cd02_24.ogg pg 81 ex 4 listening tmp_pdf/the_business_mac_millan_advanced_students_book_pg70-83_unit6_risk_management.pdf textbook active 236 ]]> https://webinar.vznaniya.ru/b/dun-yvk-ank-qfb vznaniya meeting Vznaniya meeting details Xmas break till 14.01 → next lesson 16.01 20231226 EF advance cancellation reschedule schedule the_business_mac_millan_advanced_students_book_pg70-83_unit6_risk_management.pdf (no new homework) Unit 6 Risk management The Business Advanced smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. By the end of this session you will have studied Case study Perigord Gourmet (3/3) active 1 20231229 finance dir since 2022 13-yr B1? 8-yr old younger daughter - Sonia? 2024 2 daughters Attendance sheet: https://disk.yandex.ru/i/ZUMfpKMDS4csmQ Evgeniya has one to one lessons once a week with local teacher Ekaterina (Valentina had lessons with her as well), they focus mainly on fluency. Evgeniya is head of financial department. +79803597057 fomchenkova_ev@nlmk.com Fomchenkova Evgeniya sbook_plugins/wordlist_generated_from_xml_clog_sbook_for_sbook_session.inc xml ]]> duncanpotter@yandex.ru RS2323 (the url will be available here later) (the file will be available here for download later) smartphone or tablet device listening Download onto your phone or tablet and listen carefully. grammar focus functional language vocab pre teach quarterly test Prepare for quarterly test icons8-reading-100.png (send the link to your google doc (in edit mode!) :setlocal spell spelllang=ru_yo en_gb fr vim cheat sheet 20231229 y23nlmkind021 nlmkind021