molimov
y22molimov
20221212
Prepare for quarterly test
Download onto your phone or tablet and listen carefully.
Making phone calls
Complaining on the phone
Arranging meetings (on-line and face-to-face)
Running a video conf-call, a meeting
Making proposals, offers and counter-offers, closing the deal
negotiations part 1 / 2
ordering a meal - business lunch
negotiations part 2 / 2
business trips - asking for directions
travelling - asking for directions
breaking the ice
convincing - selling
apologising
relocating
dealing w/ change / change management
changing lifestyles
team building
b. 1976
Uzbek, Iranian, Turkish, Russian, English
]]>
sbook_plugins/wordlist_generated_from_xml_clog_sbook_for_sbook_session.inc
Beko
M.Olimov
Mumin
Olimov
mumin.olimov@beko.ru
(next_lesson_to_be_confirmed)
12:00-13:00
1
tbc
Life expectancy trends
By the end of this session you will have studied
Zoom meeting details
M.Olimov - Duncan Potter's Zoom Meeting
Meeting ID: 793 5284 2771
Passcode: 7CL8vM
https://us04web.zoom.us/j/79352842771?pwd=Ko6TL5JiUyBnXbIvPEbYa6QccosRGh.1
]]>
Describing trends
1
Lead in
active
edit_ol_qa
pix/icons8-collaboration-100_white.png
TEDxParis 2012 - Laurent Alexandre
Le recul de la mort - l'immortalité à brève échéance
(Delayed death and immortality in the near future)
4 scenarios of life expectancy trends
http://www.youtube.com/embed/KGD-7M7iYzs
Answer the questions.]]>
How many babies born now will live at least 100 years?
✓ every second baby
Do you think immortality is possible in the near future? Why / why not?
〆pollution
〆climate change
〆poor diet
〆war
→ does not seem plausible
plausible = reasonable and likely to be true
How much has life expectancy increased over the past thousand years?
]]>Life expectancy has been prolonged from 25 to 50, 70 and almost a 100 years since 1500 ad.
How can life expectancy evolve? Will it increase or shorten?
]]>
✓ 4 possible scenarios - life expectancy may:
1 continue its steady increase
2 go through the roof thanks to technology
3 reach a plateau because our bodies are programmed to last a limited number of years
4 decrease due to global warming, pollution, etc
What arguments in favour of life expectancy increasing have been confirmed in recent years?
]]>
There are many arguments in favour of life expectancy increasing significantly:
✓ DNA manipulation
✓ mother cells
✓ artificial organs
✓ electronic implants
✓ computer and robot-aided surgery
✓ nano implants
✓ nano diagnostics
✓ simulations
Why is Moore's Law also a good example of how life expectancy may be prolonged?
]]>✓ Moore's Law predicts computers will soon have the ability to deal with what was unthinkable still recently. For example, DNA sampling was extremely costly and took many years to complete a decade ago but now its cost has dropped to only USD 100...
How can you explain the fact that death should logically occur increasingly later?
]]>
✓ As a result of continuous progress in various fields, death is expected not only later, but increasingly later as more medical and technological advances are made available and/or become affordable.
When will a human become immortal?
]]>
✓ The Times publishes an article suggesting Man may become immortal by 2045.
→ postponing time of death is realistic
active
textbook
active
textbook
life expectancy = statistical measure of the average time an organism is expected to live, based on the year of its birth, its current age and other demographic factors including gender
20221212
12:00-13:00
1
active
How to live to 101 - Okinawa (2/2)
By the end of this session you will have studied
Download onto your tablet or print the following pdf for our next lesson.
Speak Out Upper Intermediate
Unit 6 How to live to 101 - Okinawa
speak_out_upper_intermediate_students_book_pg76-77_how_to_live_to_101_case_study_okinawa.pdf
Zoom meeting details
M.Olimov - Duncan Potter's Zoom Meeting
Meeting ID: 793 5284 2771
Passcode: 7CL8vM
https://us04web.zoom.us/j/79352842771?pwd=Ko6TL5JiUyBnXbIvPEbYa6QccosRGh.1
]]>
Speak Out
B2
Unit 6 How to live to 101 - Okinawa
active
textbook
pg 76 ex 1 speaking
pg 76 ex 2 A collocations
pg 76 ex 2 B DVD preview
pg 76 ex 3 reading
pg 76 ex 4 A B DVD view
pg 76 ex 4 C
pg 76 ex D speaking
]]>
wip
textbook
speak_out_upper_intermediate_audio_cd02_8.ogg
pg 77 ex 5 C listening
Useful phrases
pg 77 ex 6 A B C debate
]]>
quest = long search for sth, especially for some quality such as happiness; искания
sensible = reasonable, practical
gentle = not strong or extreme, not violent
monotonous /məˈnɔtnəs/ = never changing and therefore boring
to maintain = to keep
to stumble across = to discover sth/sb unexpectedly; наткнуться на
longevity = long life; the fact of lasting a long time
inhabitant = person or an animal that lives in a particular place; житель; обитатель
bloated = full of food and feeling uncomfortable; full of liquid or gas and therefore bigger than normal, in a way that is unpleasant; expanded, big, spread, large, swollen, expansive; раздутый
fad = something that people are interested in for only a short period of time
to defy = to refuse to obey; бросать вызов
centenarian /ˌsentɪˈnɛərɪən/ = person who is 100 years old or more
to pick up on = to go on, continue from the point someone ended with
life expectancy = statistical measure of the average time an organism is expected to live, based on the year of its birth, its current age and other demographic factors including gender
to exceed = to be greater than a particular number or amount
goat = коза
grave = гроб
Bless you! = будь здоровы!
miracle = чудо; удивительная вещь
disease /dɪ'zi:z/ = заболевание
not don't have more calories
Traditionally, the Japanese which who live in on this island
Maybe one time (OR once) in a per month
]]>
20221209
12:00-13:00
1
lc
By the end of this session you will have studied
Download onto your tablet or print the following pdf for our next lesson.
Speak Out Upper Intermediate
Unit 6 How to live to 101 - Okinawa
speak_out_upper_intermediate_students_book_pg76-77_how_to_live_to_101_case_study_okinawa.pdf
Zoom meeting details
M.Olimov - Duncan Potter's Zoom Meeting
Meeting ID: 793 5284 2771
Passcode: 7CL8vM
https://us04web.zoom.us/j/79352842771?pwd=Ko6TL5JiUyBnXbIvPEbYa6QccosRGh.1
]]>
20221207
12:00-13:00
1
active
How to live to 101 - Okinawa (1/2)
By the end of this session you will have studied
Download onto your tablet or print the following pdf for our next lesson.
Speak Out Upper Intermediate
Unit 6 How to live to 101 - Okinawa
speak_out_upper_intermediate_students_book_pg76-77_how_to_live_to_101_case_study_okinawa.pdf
Zoom meeting details
M.Olimov - Duncan Potter's Zoom Meeting
Meeting ID: 793 5284 2771
Passcode: 7CL8vM
https://us04web.zoom.us/j/79352842771?pwd=Ko6TL5JiUyBnXbIvPEbYa6QccosRGh.1
]]>
1
Lead in
active
edit_ol_qa
pix/icons8-collaboration-100_white.png
Could you live long if you were unhappy?
〆probably not
(...)
What is the secret to a long life?
✓ being happy
✓ staying active
→ have a hobby
e.g. picking mushrooms, learn a language
✓ having a family
✓ doing some gentle exercise
= don't fall into monotonous routines
→ don't become depressed
monotonous = never changing and therefore boring
What environmental conditions are better for a long, healthy life?
✓ mild climate
= without cold or hot extremes
✓ living in couple
→ partners look after each other better
mild = (of weather) not very cold, and therefore pleasant; not great or extreme
How important to your health is what you eat?
✓ critical
→ balanced diet
active
textbook
pg 76 ex 1 speaking
pg 76 ex 2 A collocations
(to be continued)
]]>
quest = long search for sth, especially for some quality such as happiness; искания
sensible = reasonable, practical
gentle = not strong or extreme, not violent
monotonous /məˈnɔtnəs/ = never changing and therefore boring
to maintain = to keep
to stumble across = to discover sth/sb unexpectedly; наткнуться на
longevity = long life; the fact of lasting a long time
inhabitant = person or an animal that lives in a particular place; житель; обитатель
bloated = full of food and feeling uncomfortable; full of liquid or gas and therefore bigger than normal, in a way that is unpleasant; expanded, big, spread, large, swollen, expansive
fad = something that people are interested in for only a short period of time
to defy = to refuse to obey
centenarian /ˌsentɪˈnɛərɪən/ = person who is 100 years old or more
to pick up on = to go on, continue from the point someone ended with
life expectancy = statistical measure of the average time an organism is expected to live, based on the year of its birth, its current age and other demographic factors including gender
to exceed = to be greater than a particular number or amount
monotonous = never changing and therefore boring
to cure = to make a person or an animal healthy again after an illness
mushroom = гриб
psychologist psychological state (of mind) impacts on our life
He can will be cure cured
He go to be gets | is going to be older
It stays as young
Nobody was in abroad
Happiness is when somebody waits is waiting for you
Somebody said to you (told you) some bad (rude / impolite) words
Live Life expectation in some countries is...
]]>
20221205
12:00-13:00
1
active
Depending on fossil fuels
Describing achievements
By the end of this session you will have studied
Zoom meeting details
M.Olimov - Duncan Potter's Zoom Meeting
Meeting ID: 793 5284 2771
Passcode: 7CL8vM
https://us04web.zoom.us/j/79352842771?pwd=Ko6TL5JiUyBnXbIvPEbYa6QccosRGh.1
]]>
1
Lead in
Describing dependence on fossil fuels
active
edit_ol_qa
pix/icons8-collaboration-100_white.png
Why would the exploitation of nuclear power stations depend on fossil fuels?
✓ arguably cleaner form of energy
✓ often perceived as renewable (though isn't)
(...)
What do you know about global oil reserves?
✓ finite /'fai,nait/
≠ renewable
(...)
Are oil reserves getting scarce?
- scarce
= rare
〆 nobody knows exactly how much is left
scarce /skɛəs/ = insufficient for the demand; имеющийся в небольшом количестве
Do we need nuclear energy to substitute fossil fuels?
(...)
2
Oil Depletion - Fuel for Thought
edit_ol_qa
video
active
pix/oil_depletion_fuel_for_thought_filip_van_den_abeele_ted_talks.jpg
Watch the video and answer the following questions.
Oil Depletion – Fuel for Thought | Filip Van Den Abeele | TEDxGhent
As we are eager to give you some fuel for thought, Filip Van Den Abeele will be joining us to talk about oil depletion and the consequences of that on our daily lives. Which form of energy will save our lives? How will cars and planes be powered? What if the oil runs out? Senior Pipeline Consultant at subseawolf This talk was given at a TEDx event using the TED conference format but independently organized by a local community.
https://www.youtube.com/watch?v=Uy92iv9ca0I
]]>
Is oil extraction becoming easier (thanks to technology) or more difficult (because of scarcity)?
✓ more difficult because it is deeper and deeper
-3000m underwater
-5-6000m below sea bed
→ nowadays need for deep water drilling
scarcity = when there is not enough of sth and it is difficult to obtain it; shortage
Why has the easy oil gone?
3:23
〆not tapping into a lake of oil any more
〆enormous daily consumption
to tap (into) = to make use of a source of energy, knowledge, etc. that already exists
Have we already depleted fossil fuel resources?
3:58
✓ proven reserves vs future discoveries
✓ to run out of reserves by 2200
to run out of = to become used up; be exhausted; исчерпать
There is still plenty of coal available, so why can't we use it?
6:33
〆it would ruin our habitat
e.g. Norilsk
coal = hard black mineral that is found below the ground and burnt to produce heat; уголь
How efficient is nuclear energy in comparison with coal?
7:20
✓ nuclear energy is ca. 1 million times more powerful than coal
How efficient is nuclear energy in comparison with coal?
08:13
✓ approximately 440 nuclear reactors consume ~ 60k tons of uranium per year
✓ current reserves of uranium are estimated at 1.75 million ton
→ uranium ore may be depleted sooner than fossil fuels
to deplete = to reduce sth by a large amount so that there is not enough left; исчерпать
to be on one's radar = to be noticed and given some attention
from cradle to grave = also known as life-cycle analysis, ecobalance, and cradle-to-grave analysis)is a technique to assess environmental impacts associated with all the stages of a product's life from raw material extraction through materials processing, manufacture, distribution, use, repair and maintenance, and disposal or recycling. Designers use this process to help critique their products.
from cradle to cradle = that is sustainable and considerate of life and future generations (i.e. from the birth, or "cradle," of one generation to the next versus from birth to death, or "grave," within the same generation
to deplete = to reduce sth by a large amount so that there is not enough left
depletion = act of decreasing something markedly
sustainable = involving the use of natural products and energy in a way that does not harm the environment
fossil /'fɔsəl/ fuels = coal, gas, petroleum
finite /ˈfaɪnaɪt/ = having a definite limit or fixed size
scarcity = when there is not enough of sth and it is difficult to obtain it; shortage
scarce /skɛəs/ = insufficient for the demand; имеющийся в небольшом количестве
to tap (into) = to make use of a source of energy, knowledge, etc. that already exists
to run out of = to become used up; be exhausted; исчерпать
ore = rock, earth, etc. from which metal can be obtained
shelf = (geology) thing shaped like a shelf, especially a piece of rock sticking out from a cliff or from the edge of a mass of land under the sea:the continental or arctic shelf
to substitute = to replace
depletion = act of decreasing something markedly
abundant = existing or available in large quantities; plentiful
reserve = supply of sth that is available to be used in the future or when it is needed
to deplete = to reduce sth by a large amount so that there is not enough left; исчерпать
polluting = загрязняющий окружающую среду
coal = hard black mineral that is found below the ground and burnt to produce heat; уголь
listened from heard from the news that it will last 40 years
]]>
20221202
12:00-13:00
1
active
Lean management of substitute white goods manufacturers
By the end of this session you will have studied
Zoom meeting details
M.Olimov - Duncan Potter's Zoom Meeting
Meeting ID: 793 5284 2771
Passcode: 7CL8vM
https://us04web.zoom.us/j/79352842771?pwd=Ko6TL5JiUyBnXbIvPEbYa6QccosRGh.1
]]>
active
textbook
fertile = (of land or soil) that plants grow well in; плодовитый
lean management = approach to managing an organization that supports the concept of continuous improvement, a long-term approach to work that systematically seeks to achieve small, incremental changes in processes in order to improve efficiency and quality; концепция менеджмента, основанная на стремлении к минимизации всех видов потерь
lean manufacturing = methodology that focuses on minimizing waste within manufacturing systems while simultaneously maximizing productivity. Waste is seen as anything that customers do not believe adds value and are not willing to pay for
a way any alternative
The price is very huge
For In people's meaning mind
People which who live in regions
I said told her
Before we could not sales sell any one tv Tv sets
We make refrigerator cabins housing (s)
They can sell to abroad
Even that if Russia sells natural resources for another 100 years, it won't be a problem
]]>
20221130
12:00-13:00
1
active
Making promises, arrangements
By the end of this session you will have studied
Zoom meeting details
M.Olimov - Duncan Potter's Zoom Meeting
Meeting ID: 793 5284 2771
Passcode: 7CL8vM
https://us04web.zoom.us/j/79352842771?pwd=Ko6TL5JiUyBnXbIvPEbYa6QccosRGh.1
]]>
2
Role play
role_play
active
Recycle new expressions and language.
You work in a big company which has financial difficulties. Reassure your customer.
Note: subordinate if clause + will → result is in the main clause
(...)
]]>
You are a difficult customer. Ask what will happen in various circumstances.
I'm worried prices will increase because of inflation!
If your delivery is late, will I get a discount?
What if the product is faulty? Do I get a refund?
Can I return a product if I don't like its colour?
(...)
20191014-1946
Present simple vs present continuous
active
grammar
20210630-1227
Arrangements, plans, promises and intentions
active
decks
deck_of_phrases_future_arrangements_plans_promises_intentions.csv
2
Role play
Making promises, arrangements
active
role_play
Recycle new expressions and language.
Recycle new expressions and language.
You are reporting to your manager about an important project. The deadline is in 2 weeks but you need 3 weeks. Explain how you're going to deploy a new promotional campaign for your project.
We are launching the new campaign next week.
= present continuous
→ arrangement
We're going to start with...
= going to + infinitive
→ intention
I will design a new project
= future simple
→ promise
We will be working on a new design all night!
= future continuous
→ action in progress in the future
You are a project manager. The deadline for an important project is in two weeks. You are worried.
How are you planning to finish on time?
Are you going to need more resources?
How are you going to reassure our customers?
What actions are you taking to finish on time?
20210601-1926
Perfect aspect with examples in Russian
active
grammar
I wrote a letter (past simple)
Я писал письмо
I have written a letter (present perfect)
Я написал письмо
= you can see the result
I will write a letter (future simple)
Я буду писать письмо
I will have written a letter by tomorrow (future perfect)
Я напишу письмо до завтра
I will do / will be doing this for a long time (because it is difficult / complicated)
Я буду это делать долго (потому-что это сложно)
Я сделаю это бистро (потому-что это легко)
I will have done it quickly (because it is easy)
]]>
active
textbook
active
textbook
to reassure /ˌriːəˈʃɔːr/ = to comfort someone and stop them from worrying
to dispatch ~ sb/sth (to ...) (formal) = to send sb/sth somewhere, especially for a special purpose
to blow up = to break or destroy or to be destroyed by explosion
circumstance = conditions and facts that are connected with and affect a situation, an event or an action
faulty = not perfect; not working or made correctly
weight (to lose ~) = how heavy sb/sth is, which can be measured in, for example, kilograms or pounds
's depended for depends on force majeure an act of God
Never None of our customer customers wasn't be with us have ever had this issue (with us)
We have a hard economical economic situation in the world
We estimate this situation will be continue until September 2023
I'm have almost arranged all these tasks
It's almost arrangement arranged
...to reassure them according to about this late delay
I will be thinking about how can I can make better improve my English
]]>
20221128
12:00-13:00
1
active
Describing your 1st day at work
By the end of this session you will have studied
speak_out_intermediate_students_book_pg52-53.pdf
Zoom meeting details
M.Olimov - Duncan Potter's Zoom Meeting
Meeting ID: 793 5284 2771
Passcode: 7CL8vM
https://us04web.zoom.us/j/79352842771?pwd=Ko6TL5JiUyBnXbIvPEbYa6QccosRGh.1
]]>
How to choose films to watch in English
active
textbook
active
textbook
A B DVD preview
T / Cl
What difficulties could you have to join a Welsh company?
(...)
pg 52 ex 2 speaking
DVD
pg 52 ex 3 DVD view
pg 52 ex 4 A B DVD view
]]>
active
textbook
name plate = sign on the door or the wall of a building showing the name of a company or the name of a person who is living or working there
welcome pack = set of different things that are supplied together for a new employee
motto = short sentence or phrase that expresses the aims and beliefs of a person, a group, an institution, etc. and is used as a rule of behaviour
parcel = something that is wrapped in paper or put into a thick envelope so that it can be sent by mail, carried easily, or given as a present
sitcom = situation comedy, regular programme on television that shows the same characters in different amusing situations
to disturb = to interrupt sb when they are trying to work, sleep, etc; беспокоить, мешать
tired tiring trip
I went with by train
They call him every all the time
It's not the your cup of tea of you
They disturb to focus don't allow him to focus on | prevent him from focusingon his working
]]>
meant /'ment/
20221118
12:00-13:00
1
active
Russian vs European macroeconomic strategies
By the end of this session you will have studied
Zoom meeting details
M.Olimov - Duncan Potter's Zoom Meeting
Meeting ID: 793 5284 2771
Passcode: 7CL8vM
https://us04web.zoom.us/j/79352842771?pwd=Ko6TL5JiUyBnXbIvPEbYa6QccosRGh.1
]]>
active
textbook
to put up with = to accept patiently; to bear; мириться; терпеть
to strive = to try hard; стремиться
twofold = two times
to fuel = to increase sth; to make sth stronger; вызывать, активизировать, возбуждать
to take over = take over ownership of corporations and companies; to buy out
purchasing power = money that people have available to buy goods with
producer price index | PPI = index that measures the average price change of goods and services. It can be calculated either when the goods leave the place of production or as they enter the production process. In the case where the goods leave the production place, it is known as Output PPI. Measures price change from the perspective of the seller. This contrasts with other measures, such as the Consumer Price Index (CPI), that measure price change from the purchaser's perspective
consumer price index = instrument to measure inflation. Used to estimate the average variation between two given periods in the prices of products consumed by households. It is a composite measurement of trends in the prices of products, at constant quality
to deprecate = to feel and express strong disapproval of sth; not recommended; объявлять устаревшим; нерекомендуемый
twice bigger twice times
If we good manage well
Some very rich person can allow afford to buy such goods
Please, divide cut the price to by two
The assistant didn't understand that what she meant
We have some unwritable unwritten rules
It's about how many much you can spend for on reklama advertising
They try to subvention subsidise
It's more pressure for on people
This solution is not good also either
]]>
20221116
12:00-13:00
1
active
Answering customer objections with 'if' - Zero conditional (habits), first conditional (predictions & promises)
By the end of this session you will have studied
Zoom meeting details
M.Olimov - Duncan Potter's Zoom Meeting
Meeting ID: 793 5284 2771
Passcode: 7CL8vM
https://us04web.zoom.us/j/79352842771?pwd=Ko6TL5JiUyBnXbIvPEbYa6QccosRGh.1
]]>
20201219-0927
Comparative and superlative forms
active
grammar
2
Comparative and superlative
active
pix/icons8-collaboration-100_white.png
deck_shuffled_lines_halign
1) short 2) adjectives 3) adjectives 4) longer 5) irregular
adjectives ending with ending with y forms forms
consonant + vowel
+ consonant
er/est er/est ier/est more/the most
]]>
1
Lead in
Comparing options (when negotiating)
pix/icons8-collaboration-100_white.png
active
edit_ol_qa
edit_text_for_reading_task
textbook
Answer the following questions.
How do you begin a negotiation?
✓ lay out your opening position
✓ explore your partner's needs
(...)
explore
What are the most common obstacles to negotiations?
〆price
〆lack of flexibility
〆lacking adequate prep
〆not understanding each other's position
〆taking a discount for granted
(...)
emotions, expectations
to take for granted = to suppose or understand to be true
When are concessions difficult to make?
✓ if partners are not ready for discussion
(e.g. they don't know what they need & change their opinion)
✓ when the decision must be postponed | deferred
✓ when you haven't planned well enough
✓ when you are asking too much in compensation
(...)
concession = something that you allow or do, or allow sb to have, in order to end an argument or to make a situation less difficult; уступка
deferred = postponed
20200417-2057
Zero, first conditional (real situations)
active
grammar
20190618-0937
Real conditionals
active
decks
deck_of_phrases_conditionals_0-1.csv
1
Predicting negotiation outcomes
Predicting negotiation outcomes
pix/icons8-treadmill-100_white.png
active
edit_2columns_2qa
Predict what objections a difficult customer may make to working with you. Brainstorm causes and solutions.
When we pay more money for a product we want to see quality and real benefits (zero conditional)
If you choose our product, you will work faster (1st conditional)
If you buy our product
(...)
(1st conditional)
✓ we will dispatch the first order free of charge
✓ it will blow up your mind
✓ you'll save money
✓ you'll be satisfied
to dispatch ~ sb/sth (to ...) (formal) = to send sb/sth somewhere, especially for a special purpose
to blow up = to break or destroy or to be destroyed by explosion
If you don't buy our product
〆 you'll have to spend more money & time on older solutions
〆 you won't get free training
〆 competition for new markets will be more difficult
to negotiate = to try to reach an agreement by formal discussion; торговаться; договариваться
obstacle = situation, an event, etc. that makes it difficult for you to do or achieve sth; препятствие
to take for granted = to suppose or understand to be true
concession = something that you allow or do, or allow sb to have, in order to end an argument or to make a situation less difficult; уступка
deferred = postponed
threat = possibility of trouble, danger or disaster; угроза
to reassure /ˌriːəˈʃɔːr/ = to comfort someone and stop them from worrying
to dispatch ~ sb/sth (to ...) (formal) = to send sb/sth somewhere, especially for a special purpose
to blow up = to break or destroy or to be destroyed by explosion
circumstance = conditions and facts that are connected with and affect a situation, an event or an action
faulty = not perfect; not working or made correctly
prettiest prettier than ...
Live Life in Moscow is more happy happier than in Kazakhstan
Omyakon is the coldest city in the world
Maybe a common obstacle can be don't not to have enough resources
Your quality of life will be worst
]]>
20221114
12:00-13:00
1
active
Making small talk with question tags
By the end of this session you will have studied
Zoom meeting details
M.Olimov - Duncan Potter's Zoom Meeting
Meeting ID: 793 5284 2771
Passcode: 7CL8vM
https://us04web.zoom.us/j/79352842771?pwd=Ko6TL5JiUyBnXbIvPEbYa6QccosRGh.1
]]>
20210226-0940
Too vs either
active
grammar
active
textbook
Download onto your tablet or print the following pdf for our next lesson.
New Inside Out Upper Intermediate
Unit 1 Impression
Putting your foot in it - neither, nor
new_inside_out_upper_intermediate_students_book_pg6-7-133_so_neither_nor.pdf
Functional language: Putting your foot in it
pg 6 ex 1 listening
new_inside_out_upper_intermediate_audio_cd01_5.ogg
]]>
active
textbook
new_inside_out_upper_intermediate_audio_cd01_5.ogg
]]>
wip
textbook
Auxiliaries with so / neither (nor)
]]>
active
textbook
pg 7 ex 3 listening
new_inside_out_upper_intermediate_audio_cd01_6.ogg
]]>
embarrassing = make sb feel shy, awkward or ashamed, especially in a social situation; вызывающий чувство досады и неловкости
to put your foot in it = to make an embarrassing mistake, a blunder; to lack diplomacy
I can't stand it = I don't like it at all
weird = unusual or different; not normal; surprising
horrible = страшный; awful
dreadful = страшный; awful
former = previous
don't listen can't hear you
Did Can you remind remember the name of the former prime minister?
I tried to hear listen to her speech
He tries to learn find out if she also she feels felt hot yesterday
The internet connection is more better today, isn't
Do you like some sweets, don't you?
]]>
perhaps /pəˈhæps/
20221111
12:00-13:00
1
active
Question tags to confirm understanding
By the end of this session you will have studied
Zoom meeting details
M.Olimov - Duncan Potter's Zoom Meeting
Meeting ID: 793 5284 2771
Passcode: 7CL8vM
https://us04web.zoom.us/j/79352842771?pwd=Ko6TL5JiUyBnXbIvPEbYa6QccosRGh.1
]]>
20200131-0916
Tag questions
active
grammar
20200131-0910
Tag questions
active
decks
deck_of_phrases_question_tags_a202.csv
20210123-1051
Question tags
active
review
grammar_tag_questions_b2_01_selection.csv
2
Role play
Confirming understanding, persuading
active
role_play
Recycle new expressions and language.
Recycle new expressions and language.
You believe in Beko. It is more reliable. Convince your colleague to spend a lot of money on this household name.
✓ It's expensive, but it is more reliable, isn't?
✓ It's easier to repair, (...) it?
✓ They are better engineered | designed, (...) they?
✓ You would pay more for peace of mind, (...) you?
✓ We will get good maintenance from service centres, (...) we?
You believe in Russian-made Haier. Convince your colleague to save money & support the Russian economy.
✓ Do you really think it's more reliable?
(Yes, I do | No, I don't.)
✓ If it's made in Russia, it is easier to fix, isn't?
✓ Spare parts for Haier are made in Russia, aren't they?
✓ If they're made in China, they are of worse quality, aren't they?
✓ Surely, you want to support the Russian economy, don't you?
(Yes, I do)
✓ Broken parts can be replaced faster, (...) they?
✓ We won't need to buy the latest, (...) we?
✓ Not everybody has got a Mercedes, (...) they?
(No, they don't)
household name = name that has become very well known; известное каждой семье
is more easier to fix
Our washing machines are the most speed fastest (washing machines )
The machines less consume less electric electricity and water
]]>
20221109
20221107
12:00-13:00
1
active
Negotiating
By the end of this session you will have studied
Zoom meeting details
M.Olimov - Duncan Potter's Zoom Meeting
Meeting ID: 793 5284 2771
Passcode: 7CL8vM
https://us04web.zoom.us/j/79352842771?pwd=Ko6TL5JiUyBnXbIvPEbYa6QccosRGh.1
]]>
inc_cci_course_admin/how_to_use_srs.inc
Making proposals
1
Negotiating
Negotiating
pix/icons8-dictionary-100_white.png
active
shuffled_letters
shuffled_boxes
flexibility
quality of being adaptable or variable
diplomacy
skill in dealing with people in difficult situations without upsetting or offending them
trustworthiness
that you can rely on to be good, honest, sincere, etc; reliability
empathy
ability to understand another person's feelings, experience, etc
2
Lead in
pix/icons8-collaboration-100_white.png
active
edit_ol_qa
edit_text_for_reading_task
textbook
Discuss in groups the following questions.
What are the most challenging negotiations you've ever had?
✓ negotiations with different interlocutors at the same time
✓ reaching a win/win solution
✓ haggling because you have only a limited budget
✓ stalling for time because you need approval from your hierarchy
✓ turning down a good, but expensive, offer
(...)
coming from different cultures
What features does a good negotiator need?
✓ experience
✓ diplomacy
✓ credibility, reputation
✓ trustworthiness
✓ empathy, charisma (or at least being likeable)
(...)
stress resistance
How do you explore positions when starting a negotiation?
✓ ask tentative questions
'What if...?'
✓ use question tags
'You would like a discount, wouldn't you?'
✓ use negative questions
'Don't you want to pay less for more?'
to explore = to examine sth completely or carefully in order to find out more about it; изучать; исследовать; выяснять; обследовать
20210416-1617
Negative question tags for persuading
active
grammar
Role play
role_play
active
Recycle new expressions and language. Practise question tags and negative questions.
A new version of your product is available. Convince loyal customers to upgrade.
You have been using the same product for many years, haven't you?
Wouldn't you like a faster solution?
✓ more configuration options available
✓ increased costs will pay off
✓ lower energy consumption
You have been with this provider for many years. Ask for a discount, some training...
You could give us a discount, couldn't you?
We don't want to spend too much time learning how to use the new product, do we?!
〆resistance to change
〆learning curve
〆cost of training
〆likely glitches
flexibility = quality of being adaptable or variable
diplomacy = skill in dealing with people in difficult situations without upsetting or offending them
trustworthiness = that you can rely on to be good, honest, sincere, etc; reliability
empathy = ability to understand another person's feelings, experience, etc
glitch = (informal) a small problem or fault that stops sth working successfully
to explore = to examine sth completely or carefully in order to find out more about it; изучать; исследовать; выяснять; обследовать
in on the wrong way track
...because everybody nobody don't want wants to stand behind competition
]]>
20221102
12:00-13:00
1
active
Making proposals
By the end of this session you will have studied
Zoom meeting details
M.Olimov - Duncan Potter's Zoom Meeting
Meeting ID: 793 5284 2771
Passcode: 7CL8vM
https://us04web.zoom.us/j/79352842771?pwd=Ko6TL5JiUyBnXbIvPEbYa6QccosRGh.1
]]>
5
Role play
Making proposals
active
role_play
Recycle new expressions and language.
You are working on a big project. You have problems meeting deadlines.
Start a meeting and make sure the participants understand its purpose.
Discuss problems & solutions.
Thank you all for coming today. I know how busy you all are.
OK, everyone. If I could have your attention, please.
Let's get started.
Does everyone have an agenda?
As you can see, we have three items to discuss today.
The purpose of today's meeting is to discuss...
We are here because...
The second item on the agenda is an update from...
Could you be more specific?
What exactly do you propose as a solution?
How could we take the idea one step further?
What do you think about...?
What can we do to improve...?
The negotiations are off to a good start.
Hang on a minute. I'm not sure I agree with you.
I didn't think we'd have all of these problems.
You are attending a meeting on the same project for the 5th time this week... Discuss issues. Make proposals.
The primary problem is a difference in...
The biggest challenge we face is...
For instance...
The best example I can give is...
A good start would be to...
I'd like to propose that
I can promise you that...
One way to solve the problem might be to
How difficult would it be to...
At least let's talk about...
Let's take that one step further and increase...
1
Negotiations
Negotiations
active
edit_match_qa
edit_ol_qa
pix/icons8-collaboration-100_white.png
expensive poor
unique
→ We need a unique
product to attract attention.
]]>
haggling
They tried [ ] with the seller over the price of the product.
to argue with sb in order to reach an agreement, especially about the price of sth
stalling for time
The negotiator didn't know the answer so he was [ ].
to try to avoid doing sth or answering a question so that you have more time; to make sb wait so that you have more time to do sth
bluffing
Our rivals pretended to have a more reliable solution but we know they were [ ].
concessions
It was difficult to reach an agreement so we finally had to make [ ].
something that you allow or do, or allow sb to have, in order to end an argument or to make a situation less difficult
to haggle (with sb) (over sth) = to argue with sb in order to reach an agreement, especially about the price of sth
to stall ~ (on / over sth) = to try to avoid doing sth or answering a question so that you have more time; to make sb wait so that you have more time to do sth; задерживать
concession = something that you allow or do, or allow sb to have, in order to end an argument or to make a situation less difficult; уступка
to afford = позволять себе
seld were sold last year
I thank you to clarify me for clarifying this to me
Maybe we can do something to improve of this machine
So, you try are trying to explain me that the reason also comes from the fact that we don't have a database
I will check with HR can if we can recruit some people
A The difference in price is not more big bigger
It depends with on the agreement with our company
According (Talking) about the customer database
According As far as the customer database is concerned
We need one people else person more
In Turkey we can haggle over anything
]]>
reliable /rɪˈlaɪəbl/
20221031
12:00-13:00
1.5
active
Running a meeting
By the end of this session you will have studied
Zoom meeting details
M.Olimov - Duncan Potter's Zoom Meeting
Meeting ID: 793 5284 2771
Passcode: 7CL8vM
https://us04web.zoom.us/j/79352842771?pwd=Ko6TL5JiUyBnXbIvPEbYa6QccosRGh.1
]]>
1
Lead in
active
edit_ol_qa
pix/icons8-collaboration-100_white.png
Answer the following questions.
✓ formal meeting
✓ with shareholders
]]>
2
Types of meeting
Types of meeting
active
edit_match_qa
edit_ol_qa
pix/icons8-collaboration-100_white.png
expensive poor
unique
→ We need a unique
product to attract attention.
]]>
decision meeting
The board of managers has announced a [ ] following poor sales results.
presentation
The goal if this [ ] is to show you how our product functions.
Q&A session
We're going to need a [ ] to explain why our new product had a problem and what we're doing about it.
brainstorming meeting
To find new solutions to satisfy our customer we really need a [ ].
briefing
We should run a [ ] with our sales team to inform them what to do next.
3
Running meetings
active
edit_ol_qa
pix/icons8-collaboration-100_white.png
Answer the following questions.
Do you like meetings? Why / why not?
✓ depends on the purpose:
information meeting
(de)briefing meeting
brainstorming meeting
presentation
Q&A session
decision meeting
〆waste of time if not well-prepared
✓ quality of meetings has improved since held on-line
briefing = meeting in which people are given instructions or information
debriefing = report of a mission or task
Do you always receive apologies for absence?
✓ perhaps only if meetings involve international partners
✓ usually for more formal meetings
apologies = information that you cannot go to a meeting or must leave early
How do you keep meetings on track?
✓ use an agenda
✓ ask a colleague to be the time keeper
✓ look at the minutes of the previous meeting
✓ don't try to reach a unanimous decision
(because it is time consuming)
on track = following a course that is likely to achieve what is required; making progress and likely to succeed
minutes = written record of a meeting or hearing. They typically describe the events of the meeting and may include a list of attendees, a statement of the issues considered by the participants, and related responses or decisions for the issues
unanimous (~ decision) = agreed or shared by everyone in a group
When do you deal with AOB? at the beginning or at the end of a meeting?
✓ at the end
AOB = any other business
What are common challenges when running meetings?
〆finding common time slots
〆getting side-tracked
〆going off-topic
〆not sticking to the agenda
〆having technical glitches during a video conference
〆mitigating arguments among colleagues
〆reaching a solution that evrybody agrees with
to get side-tracked = to be off-topic, digressing, not to focus on the main thing
off-topic = not within the limits of the current discussion
glitch = small problem or fault that stops sth working successfully
4
Role play
Running a meeting
active
role_play
Recycle new expressions and language.
You have a meeting with an important customer. You need to improve your product.
→ ask for your partner's opinion
→ agree with your partner's suggestions
What do you think about that?
How do you feel about it?
What's your view?
✓ I fully|absolutely agree!
✓ I think so, too.
✓ That's correct|true.
You are a customer. Your service provider need to improve their product.
→ give your opinion
→ disagree with your partner
→ make suggestions
In my opinion...
✓ I (don't) think that's a good idea.
〆I see what you mean but I'm afraid there is a problem.
〆I don't believe this is good enough.
✓ I think we should...
✓ Why don't we...
✓ How about...
✓ Perhaps we could try...
briefing = meeting in which people are given instructions or information
debriefing = report of a mission or task
apology = word or statement saying sorry for sth that has been done wrong or that causes a problem
apologies = information that you cannot go to a meeting or must leave early
on track = following a course that is likely to achieve what is required; making progress and likely to succeed
minutes = written record of a meeting or hearing. They typically describe the events of the meeting and may include a list of attendees, a statement of the issues considered by the participants, and related responses or decisions for the issues
unanimous (~ decision) = agreed or shared by everyone in a group
on track = following a course that is likely to achieve what is required
AOB = any other business
to get side-tracked = to be off-topic, digressing, not to focus on the main thing
off-topic = not within the limits of the current discussion
glitch = small problem or fault that stops sth working successfully
A meeting clarifies us about some processes (for us)
Some meetings are bored boring
More better is when you communicate with video
hen you communicate face by to face
They cannot participate to in the meeting
I start with remind reminding to everybody what was at the last previous meeting
If not everybody not accepts and the meeting continues
We buy very a high | top quality engine from Thailand
The washing machine is jumping every time keeps moving
I'm unhappy because I don't wait didn't expect that this situation can be could happen
]]>
20221028
12:00-13:00
1.5
lc
By the end of this session you will have studied
Zoom meeting details
M.Olimov - Duncan Potter's Zoom Meeting
Meeting ID: 793 5284 2771
Passcode: 7CL8vM
https://us04web.zoom.us/j/79352842771?pwd=Ko6TL5JiUyBnXbIvPEbYa6QccosRGh.1
]]>
20221026
12:00-13:00
1.5
active
Arranging meetings (on-line and face-to-face)
By the end of this session you will have studied
Zoom meeting details
M.Olimov - Duncan Potter's Zoom Meeting
Meeting ID: 793 5284 2771
Passcode: 7CL8vM
https://us04web.zoom.us/j/79352842771?pwd=Ko6TL5JiUyBnXbIvPEbYa6QccosRGh.1
]]>
2
Role play
active
role_play
Recycle new expressions and language.
You are not satisfied with the service provided by a company. Call the person in charge of sales. You want to meet to complain and end the contract.
2 This is (your name) speaking.
3 I want to speak to the person in charge of (dept)
5 Yes, I’ll hold.
(music)
7 Can we arrange a meeting?
(...)
You receive a call from an angry customer. Try to arrange a meeting.
1 Good afternoon, (your name). Can I help you?
4 I’m sorry, (his|her) line’s busy. Will you hold?
(music)
6 Good afternoon. How can I help you?
8 When would be a suitable time for you?
(...)
3
Role play
Complaining on the phone
active
role_play
Recycle new expressions and language.
You are not satisfied with the service provided by a company. Call the person in charge of sales. You want to end the contract.
2 This is (your name) speaking.
3 I want to speak to the person in charge of (dept)
6 The price is not what we had agreed on!
8 The service is awful!
11 When can you get back to me?
(...)
You receive a call from an angry customer. You try to understand the problem, then decide to hang up.
1 Good afternoon, (your name). Can I help you?
4 I'm putting you through.
5 Speaking. How can I help you?
7 Can I please confirm: you are saying that...
9 What can I do for you to solve this problem?
10 I'll talk to my colleagues as soon as possible
(...)
1
Lead in
Arranging meetings
active
edit_ol_qa
pix/icons8-collaboration-100_white.png
How often do you have video conf. calls?
conf call = conference call
How do you get ready?
✓ prepare the agenda of the meeting
✓ confirm attendance
✓ points | items on the agenda
= things to discuss
e.g. Monday 11:00am
- review of turnover
- investment opportunities
- current budget
AOI - any other businesses
attendance = act of being present at a place, for example at school
What can go wrong?
✓ the sound quality is poor
✓ there is some video lag
✓ network is not available
lag = fact of being late, not synchronised
What do you check at the beginning of a video conf call?
let's get down to business!
Did you receive the e-mail with the attached agenda?
]]>
I can hear you loud and clear]]>
active
textbook
Englishtown_study_Telephoning_I.mp4
00:01:14 / 00:03:47
]]>
conf call = conference call
lag = fact of being late, not synchronised
mixed feedback = positive and negative opinion about sth
to maintain = to service, look after
to remain = оставаться
said told me this treadmill has a warranty
I not don't run for speed
You know my schedule better for than me
Can we meet in 14 in afternoon at 2pm ?
You don't are not happy with this service
Somebody can help to you
OK - I want to spell read it out
Maybe I answer to him
... and someone says 'erm erm erm' coughs in same time while someone is speaking
]]>
20221024
12:00-13:00
1.5
lc
By the end of this session you will have studied
Zoom meeting details
M.Olimov - Duncan Potter's Zoom Meeting
Meeting ID: 793 5284 2771
Passcode: 7CL8vM
https://us04web.zoom.us/j/79352842771?pwd=Ko6TL5JiUyBnXbIvPEbYa6QccosRGh.1
]]>
20221019
12:00-13:00
1.5
active
Complaining on the phone
By the end of this session you will have studied
Download onto your tablet or print the following pdf for our next lesson.
EF Business English Book 1 - Efekta System, Hult
Unit 1 Basic telephoning skills
pg 4 ex F controlled practice
ef_business_english_student_book_1_efekta_Unit_01.pdf
Zoom meeting details
M.Olimov - Duncan Potter's Zoom Meeting
Meeting ID: 793 5284 2771
Passcode: 7CL8vM
https://us04web.zoom.us/j/79352842771?pwd=Ko6TL5JiUyBnXbIvPEbYa6QccosRGh.1
]]>
active
textbook
pg 4 ex F controlled practice
]]>
active
textbook
(to be continued)
pg 5 ex H I J role play
]]>
active
Complaining on the phone
textbook
Englishtown_study_Telephoning_I.mp4
T / Cl
I'm afraid I have to reschedule
[scared | sorry]
✓ sorry
= polite
]]>
1
Role play
Making a phone call
active
role_play
Recycle new expressions and language.
The product you have bought is broken. Call the company. You want to speak the person responsible for sales.
2 Good morning. I’d like to speak to (name of person) in (dept), please.
4 This is (your name) speaking.
5 Yes, I'll hold.
(music)
10 Can I leave a message?
(...)
You receive a call from an angry customer. The caller wants to speak to your salesperson.
1 Good morning, (your company's name). Can I help you?
3 May I ask who’s calling, please?
4 I’m sorry, (his|her) line’s busy. Will you hold?
(music)
6 I’m putting you through now.
(music)
7 I'm afraid something's come up.
8 He's out of the office.
9 Would you mind calling back later today?
11 Yes, let me take a pen. Go ahead...
(...)
12 Can you repeat that, please?
12 Could you spell that, please?
13 OK, I’ll see he gets your message.
(...)
2
Role play
active
role_play
Recycle new expressions and language.
You are not satisfied with the service provided by a company. Call the person in charge of sales. You want to meet to complain and end the contract.
2 This is (your name) speaking.
3 I want to speak to the person in charge of (dept)
5 Yes, I’ll hold.
(music)
7 Can we arrange a meeting?
(...)
You receive a call from an angry customer. Try to arrange a meeting.
1 Good afternoon, (your name). Can I help you?
4 I’m sorry, (his|her) line’s busy. Will you hold?
(music)
6 Good afternoon. How can I help you?
8 When would be a suitable time for you?
(...)
3
Role play
active
role_play
Recycle new expressions and language.
You are not satisfied with the service provided by a company. Call the person in charge of sales. You want to end the contract.
2 This is (your name) speaking.
3 I want to speak to the person in charge of (dept)
5 The price is not what we had agreed on!
7 The service is awful!
(...)
You receive a call from an angry customer. You try to understand the problem, then decide to hang up.
1 Good afternoon, (your name). Can I help you?
4 Speaking. How can I help you?
6 Can I please confirm: you are saying that...
8 What can I do for you to solve this problem?
(...)
Would you mind? = Is it a problem if?
to mind + gerund = used to ask for permission to do sth, or to ask sb in a polite way to do sth
parrot = попугай
to hang up = to put a telephone receiver back in its cradle; to interrupt a telephone conversation
to the meeting
He don't can can't meet with Nowak
She said told him that he cannot meeting meet tomorrow in other at another time
]]>
20221017
12:00-13:00
1.5
active
Making phone calls
By the end of this session you will have studied
Download onto your tablet or print the following pdf for our next lesson.
EF Business English Book 1 - Efekta System, Hult
Unit 1 Basic telephoning skills
ef_business_english_student_book_1_efekta_Unit_01.pdf
Zoom meeting details
M.Olimov - Duncan Potter's Zoom Meeting
Meeting ID: 793 5284 2771
Passcode: 7CL8vM
https://us04web.zoom.us/j/79352842771?pwd=Ko6TL5JiUyBnXbIvPEbYa6QccosRGh.1
]]>
EF Business English Book 1 - Efekta System, Hult
B1
Unit 1 Basic telephoning skills
1
Lead in
active
edit_ol_qa
pix/icons8-collaboration-100_white.png
Some people prefer writing e-mails, others prefer making phone calls.
What are the advantages and disadvantages of writing an e-mail?
✓ writing an e-mail gives you time to think
〆writing an e-mail is time consuming
✓ you can refer to something in the future
time consuming = which takes a lot of time
Some people prefer making phone calls.
What are the advantages and disadvantages of making a phone call?
✓ making a phone call is faster
〆you need to speak quickly and be more fluent
fluent = (in sth) able to speak, read or write a language, especially a foreign language, easily and well
What is more difficult? Why?
〆answering a phone call is perhaps more difficult
→ you don't know in advance who is calling
→ you have to be prepared to answer any question
in advance = впереди
What was your worst phone call experience?
✓ answering a call from an Asian country
→ people often have a strong accent
worst = (superlative of bad) of the poorest quality or lowest standard; worse than any other person or thing of a similar kind
2
pix/icons8-collaboration-100_white.png
Making phone calls
Making a phone call
active
deck_shuffled_lines_valign
deck_shuffled_lines_halign
shuffled_boxes
prep_deck_shuffled_lines_halign
by e-mail
by telephone
in person
]]>
active
textbook
Functional language: Telephoning, making & changing arrangements
pg 2 ex A warmer
pg 3 ex B listening
ef_business_english_efekta_hult_book1_unit_1-1.mp3
pg 3 ex C listening
ef_business_english_efekta_hult_book1_unit_1-2-1.mp3
]]>
to complain = to say that you are annoyed, unhappy or not satisfied about sb/sth
the least = opposite of 'the most'
to make an appointment with sb = to make a formal arrangement to meet or visit sb at a particular time, especially for a reason connected with their work
faulty = not perfect; not working or made correctly
postage = cost of sending a letter, etc. by post
time consuming = which takes a lot of time
fluent = (in sth) able to speak, read or write a language, especially a foreign language, easily and well
worst = (superlative of bad) of the poorest quality or lowest standard; worse than any other person or thing of a similar kind
as a manager
I 'm not good speaking don't speak well
2 years ago I speak spoke more better
I want to participate to in this meeting
I want to feel free with myself self-confident
I cannot prefer one thing against more than the other
I cannot to try to communicate
It's better to understand the reaction of people who listen to you
It doesn't give you time to you to thinking think
Some our boss will call me (= we know which boss)
Some our boss will call me (= we don't know which boss)
Some our boss Somebody among our bosses will call me (= we don't know which boss)
Oftenly Often I don't know in advance
Do you have a time when while I find sth?
Our colleagues from HR said told me we can have lessons together
]]>
12:00-13:00
1.5
future
By the end of this session you will have studied
Zoom meeting details
M.Olimov - Duncan Potter's Zoom Meeting
Meeting ID: 793 5284 2771
Passcode: 7CL8vM
https://us04web.zoom.us/j/79352842771?pwd=Ko6TL5JiUyBnXbIvPEbYa6QccosRGh.1
]]>
active
textbook
20200212-1948
Questions with present perfect and answers with past simple
active
grammar
8
role_play
Role play 1
role_play
active
Recycle new expressions and language.
You are a headhunter. Hold an experience interview with a candidate.
Start the interview asking traditional questions about the candidate's CV (BrEn) / Résumé (AmEn) to gain a better understanding of their background, interests and career goals.
1) What experience are you most proud of?
2) What experience do you wish you could repeat and how would you do it differently?
3) What is a difficult decision you’ve made in the last year?
4) What is an example of when you showed initiative and leadership?
5) What attributes would you bring to a case team?
6) Describe a role where you changed the direction of a team. How did you do it?
You are applying for a job. Describe your experience with assertiveness and relevance.
Your interviewer wants to learn more about your interest in the job, your motivations and passions.
I am quietly confident I have the skills you require because...
20200521-1549
Past perfect
active
grammar
----(1)----(2)----(now)---->
1 The train [left / had left]
2 We were too late
]]>
20200326-1123
Narrative tenses (past simple, past perfect)
active
grammar
]]>
20190418-1837
active
review
grammar_past_simple_vs_past_perfect_selection_b1_01.csv
1
Warmer
pix/icons8-cafe-100_white.png
pix/icons8-dictionary-100_white.png
pix/icons8-reading-100_white.png
pix/icons8-collaboration-100_white.png
pix/icons8-theatre-mask-100_white.png
active
edit_ol_qa
edit_text_for_reading_task
prep_ol_qa
role_play
textbook
Answer the following questions.
Do you enjoy eating? Don't you ever feel guilty?
How often do you cook for pleasure? What does it depend on?
Are you keen on eating out? How often do you? Where do you go?
What is your favourite dish? What are the ingredients?
Have you got a sweet tooth?
2
Vocab
pix/icons8-dictionary-100_white.png
pix/icons8-reading-100_white.png
pix/icons8-collaboration-100_white.png
pix/icons8-theatre-mask-100_white.png
active
edit_2columns_2qa
edit_ol_qa
edit_text_for_reading_task
prep_ol_qa
role_play
textbook
Match the following expressions with their definitions. Build a sentence.
to dice
to grate
to peel
to slice
to chop
an onion
cheese
carrots
a banana
bread
to dice carrots, cheese
to grate cheese, carrots
to peel a banana, an onion
to slice bread, an onion
to chop an onion, carrots
3
Vocab
pix/icons8-dictionary-100_white.png
pix/icons8-reading-100_white.png
pix/icons8-collaboration-100_white.png
pix/icons8-theatre-mask-100_white.png
active
edit_2columns_2qa
edit_ol_qa
edit_text_for_reading_task
prep_ol_qa
role_play
textbook
Match the following expressions with their definitions. Build a sentence.
low-carb
organic
local
vegetarian
low-fat
vegan
naturally grown
eats no meat, fish, dairy or eggs
contains little fat
doesn't eat meat or fish
produced nearby
contains few carbohydrates
low-carb = contains few carbohydrates
organic = naturally grown
local = produced nearby
vegetarian = doesn't eat meat or fish
low-fat = contains little fat
vegan = eats no meat, fish, dairy or eggs
4
To be or not to be vegan?
pix/icons8-collaboration-100_white.png
wip
edit_ol_qa
Answer the following questions.
Have you ever been on diet? Why / Why not?
Do you know anyone who is a vegan?
vegan /ˈviːɡən/ = person who does not eat any animal products such as meat, milk or eggs
Vegan gardening and stock-free farming methods use no animal products or by-products, such as bloodmeal, fish products, bone meal, feces, or other animal-origin matter, because the production of these materials is viewed as either harming animals directly, or being associated with the exploitation and consequent suffering of animals (src: Wikipedia)
5
Role play
role_play
active
Recycle new expressions and language.
You are in a restaurant. Ask questions about the menu. Place an order.
What's on the menu today?
Have you got any...?
Are the oysters fresh?
Yes. I'll have the steak, please.
Rare | medium rare | Well-done, please.
What is it served with?
Um, chips (BrEn) | French fries (AmEn), please.
I'll get some extra side dish.
What does it come with?
Blue cheese, please.
A glass of iced tea, please.
That's all, thank you.
You are a waiter. Answer questions. Make recommendations. Take the order.
Are you ready to order?
Do you want an appetizer or just a main course?
What kind of dressing would you like?
The salad has a choice of three dressings.
The chicken is served with rice and green beans.
How would you like your steak?
Baked potato or fries with that?
Would like any sauce? (ketchup, mustard)
For dessert, there's tiramisu or lemon sorbet.
The apple pie comes with vanilla ice cream.
Would you like something to drink?
Would you like anything else?
20210505-1924
Negotiation stages
active
decks
deck_of_phrases_negotiation_stages.csv
20200417-2057
Zero, first conditional (real situations)
active
grammar
20190618-0937
Real conditionals
active
decks
deck_of_phrases_conditionals_0-1.csv
3
Role play
role_play
active
Recycle new expressions and language.
You want to sell some new computers to a loyal customer. Lay out your opening position. Express future possibilities. Answer your customer's queries. Negotiate terms of the agreement.
Let me begin by saying...
To begin with...
As I told you in my email, we need...
I'm confident that we can work something out.
I expect that...
I anticipate that...
You can foresee...
Yes, it includes...
It covers...
It doesn't include...
✓ set objectives
✓ explore positions (→ active listening)
✓ establish common goals
✓ make an offer
✓ use 'if' + 1st conditional
✓ make concessions & compromise
✓ accept the deal
✓ reach an agreement
✓ follow up the deal
✓ try to get repeat-business
You have already paid for a new database this year. You have a limited budget. State your position. Clarify some points. Demand concessions.
You have to understand that we have some limitations.
Could you clarify one point for me?
I'm not sure that I fully understand your point.
What exactly do you mean by...?
Could you be more specific?
Are you saying...
So what you're saying is...
✓ disagree with some objectives
〆stall for time and/or defer decision
〆 refuse a few offers
✓ use 'if' + 1st conditional
〆don't compromise
→ demand concessions
✓ review, double-check you understand
✓ reach an agreement
2
Getting to 'Yes'
active
edit_ol_qa
pix/icons8-collaboration-100_white.png
Answer the following questions.
How do you get people to agree in a negotiation?
✓ start with easy points
common negotiation strategies
How do you separate people from the problem?
✓ use 'we, your company' instead of 'I, you'
How do you focus on interests, and not positions?
✓ restate goals
✓ talk about the future rather thanb the present
What common options can you invent for mutual gain?
✓ draw a futures contract
✓ guarantee a volume
How do you insist on using objective criteria?
✓ refer to ISO standards
✓ demand regular auditing of suppliers
4
Role play
role_play
active
Recycle new expressions and language.
You are negotiating a contract. You want to make an offer and close the deal today. Recap the final proposal and discuss the next steps (e.g. payment and delivery).
Offers and proposals:
Let's look at your preliminary offer.
I propose that you don't buy... but instead...
Making a counteroffer:
So I have a counteroffer for you.
What would you say if I offered it to you for six hundred dollars?
Would you agree to making this a partly non-cash transaction?
(...)
You are a difficult customer. Make a few counter-offers. Demand some concessions. Finally, accept the deal.
Exploring solutions:
What do you propose?
What do you mean by...?
What have you got in mind?
Rejecting an offer:
I'm afraid that a bulk discount is out of the question.
I'm really sorry, but we can't offer a discount on only fifty computers.
There's just no way we can pay the full price.
Delaying:
I can't confirm this today.
I'll have to check with my boss.
I'll need to meet with my boss also.
And I want more information from you two.
Why don't we meet later this week and finalize this?
If your delivery is late, will I get a discount?
What if the product is faulty? Do I get a refund?
(...)
5
Role play
role_play
active
Recycle new expressions and language.
You want your partner to approve a very expensive project. You have to think big if you want to succeed. Negotiate terms of the agreement.
Don't put all your cards on the table right from the start.
→ you want to turn trumps
= do what is necessary to make a particular situation successful
→ keep an ace up your sleeve
✓ set objectives
✓ explore positions (→ active listening)
✓ establish common goals
✓ make an offer
✓ use 'if' + 2nd conditional
✓ make concessions & compromise
✓ review, double-check you understand
✓ accept the deal
✓ reach an agreement
✓ follow up the deal
✓ keep the conversation open
You have already committed yourself to 3 projects this month. Human resources are expensive. You believe this project is too big. You have a limited budget. Demand concessions.
I'll go along with...
✓ disagree with some objectives
〆stall for time and/or defer decision
〆 refuse a few offers
✓ use 'if' + 1st conditional
〆don't compromise
→ demand concessions
✓ reach an agreement
✓ follow up the deal
2
active
edit_ol_qa
pix/icons8-collaboration-100_white.png
Do you enjoy business trips? Are they like holidays or on the contrary like a marathon?
Why do people still need to go on business trips?
✓ to visit a manufacturing plant
✓ to attend some networking event
What would you recommend a business partner to prepare when planning their visit to Russia?
✓ learn a few words
1
Lead in
active
edit_ol_qa
pix/icons8-collaboration-100_white.png
How do you plan your travels abroad?
✓ choose a destination ad hoc
✓ book a hotel
ad hoc /ˈædˈhɔk/ = arranged or happening when necessary and not planned in advance
Do you sometimes ask someone to revise your itinerary?
When do you finally make up your mind what to visit:
before or when you have reached your destination? Why?
✓ depends on the weather
✓ depends if you feel already tired
Are you a frequent flyer?
Have you got any favourite airlines? What do you like about them?
✓ leg room
✓ food
What do you do during stopovers (BrEn) / layovers (AmEn)?
Are business trips still needed after experiencing teleworking?
3
Speaking
active
edit_ol_qa
pix/icons8-collaboration-100_white.png
Answer the following questions.
Have you ever got lost in a new city?
✓ usually because of the language
How would you find your way without a Satnav?
✓ use a map
✓ ask for directions
Satnav = satellite navigator using GPS coordinates to show directions
What is your favourite means of transport to visit a historic town?
4
Role play
active
role_play
Recycle new expressions and language.
You've arrived in a new city. Your plane was late. You have to check in at your hotel and then hurry up to the Rockefeller conference centre. According to your Satnav there seems to be heavy traffic jams. Ask a taxi driver for directions.
Can you tell me how to get to...?
Do you know the address?
I'm trying to get to...
You are an experienced taxi driver. You think you are smarter than Google maps, Yandex navigator, and similar Satnav sofware. Give recommendations.
No problem, but I can take you there too. I know shortcuts which Google doesn't know of!
I can direct you.
Take the (...) line to (station). Then walk four blocks east.
on the other side of...
facing...
diagonally across from...
on the corner side of...
between... and
1
Lead in
active
edit_ol_qa
pix/icons8-collaboration-100_white.png
Have you ever had a delayed or cancelled flight? What was the reason?
Had airlines you were flying automatically rebooked you on a subsequent flight, or did you need to go to a kiosk for self-service rebooking?
When rebooking, do you try to push for a better option?
more hand luggage
free VIP lounge
hotel voucher
Have you ever asked for a VIP lounge to complete work while waiting for a subsequent flight?
20200404-1009
Past participle of 'go' (gone vs been)
active
grammar
20200212-1948
Questions with present perfect and answers with past simple
active
grammar
20210630-1227
Points in time vs completed actions
active
decks
deck_of_phrases_past_simple_past_perfect_present_perfect_future_perfect_points_in_the_past_vs_completed_actions.csv
3
Role play
active
role_play
Recycle new expressions and language.
Recycle new expressions and language.
You have just received a text. Your flight has been first delayed, and then cancelled. Contact an airline representative, either at the airport or on your phone, and explain your situation. You have a meeting at 2pm tomorrow afternoon...
They will need your name, flight number and a description of the problem.
Hi. I'm (name), and I was on Flight 745 to (destination), the one that was just cancelled.
You are the airline representative. Because the weather has been inclement there are many delayed and cancelled flights. Apologise for putting your client on hold. There are no economy seats on the next flight, only business class.
Hello there, how can I help you?
1
Lead in
active
edit_ol_qa
pix/icons8-collaboration-100_white.png
Answer the following questions.
Do you find meeting people for the first time difficult? How do you break the ice?
✓ ask how's business in their industry
✓ how do they find the presentation / seminar / workshop
to break the ice = to overcome the first difficulties in starting a conversation, getting a party going, or making an acquaintance
Have you got any hints to begin a conversation?
✓ find common ground
✓ show interest in your interlocutor's region / area
→ ask follow up questions
How do you end a conversation that is boring?
✓ introduce your interlocutor to someone else
✓ offer to speak about another topic
pretext = (for sth / for doing sth) | ~ (to do sth) a false reason that you give for doing sth, usually sth bad, in order to hide the real reason; an excuse
1
Networking at an event
active
edit_ol_qa
pix/icons8-collaboration-100_white.png
What topics are more appropriate for small talk in your culture?
〆weather?!
✓the conference you are both attending
✓ venue
✓ / 〆money
✓ / 〆politics
✓ / 〆politics
〆religion
venue = place where people meet for an organized event, for example a concert, sporting event or conference
What is your favourite way of breaking the ice at an event with people you don't know?
to break the ice = to overcome the first difficulties in starting a conversation, getting a party going, or making an acquaintance
Do you always put your hand out to shake hands?
Is it a good idea to make a compliment? Why/Why not?
Have you ever pretended having met someone before just to begin a conversation?
2
Role play
active
role_play
Recycle new expressions and language.
Recycle new expressions and language.
You meet the CEO of your dream company at a networking event. You're looking for a new job. Make small talk, look at his/her card and arrange a follow-up meeting with him/her.
These appetisers are delicious.
Haven't we met before? You look very familiar.
20200131-0916
Tag questions
active
grammar
20200131-0910
Tag questions
active
decks
deck_of_phrases_question_tags_a202.csv
20210123-1051
Question tags
active
review
grammar_tag_questions_b2_01_selection.csv grammar_tag_questions_b2_02_selection.csv grammar_tag_questions_b2_03_selection.csv
20210416-1617
Negative question tags for persuading
active
grammar
3
Role play
active
role_play
Recycle new expressions and language.
Recycle new expressions and language.
You are at a conference. You don't know anybody. Pretend to recognise someone from your university you haven't seen for many years, then apologise. Try to break the ice.
Long time no see!
I haven't seen you for ages.
It's been too long.
Great to see you again!
I'm so happy you're here.
How do you find the seminar?
You are surprised because you are sure you don't know this person. Be polite, show good manners.
You find the conversation rather boring. Try to change topics. In the end, find a pretext to end the conversation.
I think this must be a mistake.
No worries.
Easily done.
I'm afraid this is a very gross misunderstanding.
How interesting! Really?
Role play
role_play
active
Recycle new expressions and language. Practise question tags and negative questions.
A new version of your product is available. Convince loyal customers to upgrade.
You have been using the same product for many years, haven't you?
Wouldn't you like a faster solution?
✓ more configuration options available
✓ increased costs will pay off
✓ lower energy consumption
You have been with this provider for many years. Ask for a discount, some training...
You could give us a discount, couldn't you?
We don't want to spend too much time learning how to use the new product, do we?!
〆resistance to change
〆learning curve
〆cost of training
〆likely glitches
3
Role play
active
role_play
Recycle new expressions and language.
Recycle new expressions and language.
You've spilt coffee on the seat of your colleague's company car, and then crashed it into a wall. Apologise, then offer to make up for your mistake.
There's something I need to tell you...
I'm sorry I knocked over my coffee on the driver's seat.
My mistake. Sorry about that.
I'm really sorry if I've offended you.
Please accept my apologies.
I can't tell you how sorry I am.
It won't happen again.
But there's one more thing...
I feel terrible.
I didn't mean to hurt you.
Is there anything I can do?
At least let me clean up some of this mess.
Please, let me help you out.
Weren't you supposed to go on a business trip next week?
Pretend not to be worried & keep calm. The company car was being serviced last week, it was your personal car you lent to your colleague. You hope the company insurance will pay for the damage.
Accept the apology, ask for details of what happened, then move on from the apology.
What is it? Is something wrong?
You're not supposed to drink coffee while driving!
It's nothing, really.
Really, it's not a problem.
It's not your fault.
No harm done.
It's fine.
Don't worry about it.
Forget about it.
Now, where were we?
I was supposed to go on holiday next week...
1
Lead in
active
edit_ol_qa
pix/icons8-collaboration-100_white.png
Answer the following questions.
Where would you like to live? In what city?
✓ in a south-Mediterranean location
residential area, town centre, quality of life
What are the advantages & disadvantages of living in a historic city?
✓ public transport
〆expensive housing
〆many tourists
get by without a car?
Would you like the lifestyle of a city bustling with tourism?
〆noisy nightlife
〆no parking spaces
bustling = full of people moving about in a busy way
2
Role play
active
role_play
Recycle new expressions and language.
Your company is transferring you to another town, in another country. Ask a colleague for information.
So what is it like?
What are the best areas for renting apartments?
Where is the office located?
I can't imagine life without...
Sounds like there's a very good quality of life.
I'm so relieved to hear that.
That sounds reasonable. I'm open to anything.
You know the town where your colleague will be transferred because you lived a few years. You really loved it | absolutely hated it. Explain why. Answer your colleague's questions.
It's an incredible city.
It's right in the centre of things.
There are museums and a symphony.
You can easily get by without a car.
Housing is so expensive. You'll need a room-mate.
You should look in the north, where it's cheaper.
1
Lead in
active
edit_ol_qa
pix/icons8-collaboration-100_white.png
Answer the following questions.
Do you like changes? Why / Why not?
✓ stability can be boring
〆changes may be stressful
〆people don't like being out of their comfort zone
〆you are lazy when it comes to researching the best consumer appliance for you
comfort zone = psychological state in which things feel familiar to a person and they are at ease and (perceive they are) in control of their environment, experiencing low levels of anxiety and stress. In this zone, a steady level of performance is possible
Do you think you may be getting old-fashioned? What do you do to avoid that?
〆you are not interested in the latest devices
〆you don't rely on social networking tools to keep in touch
✓ you may catch up with colleagues regularly
to avoid = to prevent sth bad from happening
What keeps you on your toes?
✓ following people in social media
✓ children can force you to stay up-to-date
on one's toes = alert; ready to act
Do women really want to be treated equally?
〆some modern women dislike a too courteous approach
courteous = polite, especially in a way that shows respect
2
Role play
active
role_play
Recycle new expressions and language.
Recycle new expressions and language.
You have traditional views, you don't understand your younger colleagues around you. Talk about it with a colleague of your age group.
I think they're rude!
They want more gender equality in the workplace.
Women want to be treated equally both at home and at work.
I just want to be courteous.
They say I'm too old-fashioned...
You know about this problem; you have experienced it yourself.
Show you are listening by repeating part of what your partner said.
Listen sympathetically by commiserating.
Show sympathy and say you understand the nature of their situation.
I hear you.
They do the same thing.
I know what you mean.
It's tough.
I sympathize with you.
I see what you mean.
I can understand why you are concerned.
You're in a tough position.
That's a sticky situation.
1
Lead in
active
edit_ol_qa
pix/icons8-collaboration-100_white.png
Answer the following questions.
Are you happy with your work-life balance?
family, self-development
Do you sometimes wonder about your career choices?
to have (no) regrets about sth
Who did you want to become when you were younger?
What do you think is the best age to be? Why?
What would you say to someone worried about approaching his or her 50th birthday? Why?
2
Role play
active
role_play
Recycle new expressions and language.
Recycle new expressions and language.
You feel depressed and are considering making drastic changes in your lifestyle.
I think I've burnt out!
I don't feel comfortable
It's a stressful process...
I've always been interested in religion and...
I want to live in harmony
You know about this midlife crisis. Help your friend make a decision.
You don't have to worry.
Really, everything's fine.
You can relax.
I've got it handled.
Rest assured.
Living alone is the right choice for you.
2
Role play
active
role_play
Recycle new expressions and language.
Recycle new expressions and language.
There is a new crisis. You have to change your workplace, job, town and lifestyle. You are worried.
Perhaps I'm a too old-fashioned for such a lifestyle now.
I don't get it.
This generation gap thing is too complicated for me.
Your colleague is afraid of changes due to the crisis. Try to refocus the conversation.
Ask questions, make a point. Put things in perspective.
Comment from a less personal perspective.
Let's take a step back. Why do you think they said that?
Let's look at the bigger picture.
This is a big change.
Let's put things in perspective.
You need to get some perspective on this.
It isn't the end of the world.
The change will give you new opportunities.
Life is full of surprises, isn't it?
Change is inevitable, you know.
20210519-0926
Be / Get used to
active
grammar
http://www.ictnle.com/mindmaps/used_to_would_mindmap.pdf
]]>
1
Changing lifestyles
active
edit_ol_qa
pix/icons8-collaboration-100_white.png
Answer the following questions.
Do you like your life in the city?
to be on the go all day, to grab fast food
How has your lifestyle changed?
✓ getting harder and harder to make time for myself
more difficult to stay in touch with
How do you eat these days?
grabbing fast food on the way home rather than eating properly
How do you chill out these days?
used to have more time for hobbies
Would you mind a change in your carer path or would you rather keep doing the same thing?
to stay in the same industry
2
Midlife crises
active
edit_ol_qa
pix/icons8-collaboration-100_white.png
Answer the following questions. Practise 'Be / get used to'
What is your motivation to migrate? Is it a midlife crisis?
When you first began work in this company, did you feel like a toddler?
Do you worry about your age?
Do you believe in kidult?
3
Role play
active
role_play
Recycle new expressions and language (future perfect).
You are used to making changes in your lifestyle and career. Argue what your future will be like. You are optimistic. You believe you will have achieved much by 2050.
Expressing certainty:
I'm completely comfortable with it.
I'm absolutely sure it's the right thing.
Definitely. I'm positive.
✓ I will have bought...
✓ I wouldn't mind a change in your carer path because...
✓ (not) to stay in the same industry
You are going through a mid-life crisis. You are pessimistic because you can't get used to changes. You believe your lifestyle will have got worse by 2050. Argue what your future will be like.
Expressing doubt:
Sometimes I wonder about my career choice.
I doubt that it's right for me.
Are you sure?
〆I won't have had...
〆I would you rather keep doing the same thing
〆getting harder and harder to make time for myself
〆to be on the go all day, to grab fast food
〆more difficult to stay in touch with
1
Discussing a team-building activity
active
edit_ol_qa
pix/icons8-collaboration-100_white.png
What is team spirit?
✓ desire and willingness of people to work together
✓ readiness to help each other as part of a team
✓ understanding of motivations and difficulties of everyone
→ probably can't be more than 10 people
What should team members have in common?
✓ share the same objectives
✓ identify common rivals
What team building activities do you find the most effective?
✓ cooking a meal
e.g. risotto
Which team building activities do you dislike? Why?
〆activities which involve a coach
〆scary challenges
e.g. skydiving
Is eating out a good way to build a team, or just to begin a new business relationship?
✓ people should be able to talk to each other
i.e. no noisy environment
→ build network
2
Role play
active
role_play
Recycle new expressions and language.
Recycle new expressions and language.
You're planning a team-building event with your colleague who is 25 years younger than you. You are a little traditional and believe more in face-to-face relationships.
Discuss:
- possible activities
- costs
- time slots
If we want to build team spirit, we must meet each other face to face!
That's why I recommend...
One thing you might consider is...
Let's not forget that...
You believe in on-line training, gaming, and any kind of activities which involve new technologies. Make objections to your colleague's ideas (perhaps because they're too old-fashioned...)
Can I be honest with you?
I have a problem with...
I would have to object to...
I'm very uncomfortable with...
12:00-13:00
1
future
By the end of this session you will have studied
Zoom meeting details
M.Olimov - Duncan Potter's Zoom Meeting
Meeting ID: 793 5284 2771
Passcode: 7CL8vM
https://us04web.zoom.us/j/79352842771?pwd=Ko6TL5JiUyBnXbIvPEbYa6QccosRGh.1
]]>
active
textbook
active
textbook