mielespc071 y23mielespc071 20230824

Complete quarterly test 〆no dictionaries 〆no language notes → complete as h/w (annotate the pdf or attach a docx file with your answers) → send back by e-mail by Friday 20230317 → time allowed: 60min (the file will be available here for download later) vocab pre teach

Download onto your phone or tablet and listen carefully. Organizer Natalya Agapova · 3 April Building rapport (understanding pitches vs public speaking) · 10 April Presenting a new vehicle · 17 April Evaluating sales pitches (Presentation Checklist) · 24 April How to analyze a presentation & learn from mistakes | How to use the structure of an elevator pitch for presentations ]]> sbook_plugins/wordlist_generated_from_xml_clog_sbook_for_sbook_session.inc Miele Speaking Club 071 Ekaterina Galitsyna B2 ekaterina.galitsyna@miele.com Eugeniy Teplov B2+ evgenii.teplov@miele.com b. 1988 Jenyateploff@icloud.com Evgenii Teplov Tatyana Yakimova B2 tatiana.yakimova@miele.com Marina Samarskaya head of dept administrative Samarskaya Marina gave very good feedback, but she is very stressed to speak, please do not ask her, she will try herself)) Lev Sviridov B2 lev.sviridov@miele.com originally from Penza Samara, Saratov.. lived 2 yrs in Germany now in St Pete 52yo 20230615 Paediatric doctor by profession field sales manager keen on coding as a hobby python, js Marina Vukolova marina.vukolova@miele.com Yana Zharova yana.zharova@miele.com Margarita Beliakova Marina Gapparova B2 Marina KZ Marina Shin Marat Akshurin B1+/B2 20230824 12:00-13:00 1.5 active Being watched By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. Speak Out Upper Intermediate pg 23 ex 1 B reading speak_out_upper_intermediate_students_book_pg23-5-130-1_surveillance_the_passive_writing_letter_of_complaint.pdf THIS IS THE LAST SPEAKING CLUB SESSION

Vznaniya meeting details https://webinar.vznaniya.ru/b/dun-1sv-apx-1ic ]]> Speak Out Upper Intermediate Unit 2.2 We're being watched active textbook tmp_pdf/speak_out_upper_intermediate_students_book_pg23-5-130-1_surveillance_the_passive_writing_letter_of_complaint.pdf ✓ face recognition on public transport is becoming widespread 〆any means of tracking individuals can be regarded as an invasion of one's privacy Do you dislike being monitored by cameras in the street, in the underground? ✓ increases feeling of safety ✓ reduces mugging & petty theft 〆authoritarian governments can use surveillance against people 〆lack of trust perhaps isn't the best way to develop a society → would be arguably better to improve education & reduce poverty pg 23 ex 1 A B C vocab T / Cl Are you a law-abiding citizen? ✓ when declaring your income to the tax authorities 〆not always when driving pg 23 ex 1 D speaking pg 23 ex 2 A B listening speak_out/speak_out_upper_intermediate/speak_out_upper_intermediate_audio_cd01/speak_out_upper_intermediate_audio_cd01_16.ogg ]]> 20210915-1555 The passive to be less direct active grammar 3 The passive active deck_shuffled deck_of_phrases_the_passive_b1_02.csv 4 The passive active deck_shuffled deck_of_phrases_the_passive_b1_02.csv 5 The passive active deck_shuffled deck_of_phrases_the_passive_b1_03.csv 20210422-1755 Passive forms active review grammar_passive_selection_b1_03.csv grammar_passive_selection_b2_01.csv grammar_passive_selection_b2_02.csv active textbook ~~pg 24 ex 4 listening speak_out/speak_out_upper_intermediate/speak_out_upper_intermediate_audio_cd01/speak_out_upper_intermediate_audio_cd01_17.ogg~~ pg 24 ex 5 A grammar pg 130 language bank set for homework pg 131 ex 1 2 Unit 2.2 The passive ]]> Role play role_play active Recycle new expressions and language. Your supplier hasn't provided the spare parts you had ordered (they don't fit!). As a result, you will not be able to complete the assembly of a product for your customer. Call the supplier to complain about the wrong delivery. You are polite at first, but then you lose your temper when your interlocutor doesn't recognise it's their mistake. Practise the passive form to be polite and less direct in your complaint. I'm calling about our order / purchase... 〆I've been asked to show our product to our clients the day after tomorrow! 〆Our client is complaining about being poorly serviced. 〆The product demo has been postponed twice already! ✓ It was discovered that... ✓ It is believed you are responsible for... ✓ We should be given higher priority, a discount... You have just started working for a large supplier. They have a strong reputation but are a little old fashioned: their logistics provider lack a modern data tracking system. You believe you are not responsible for the wrong delivery. Use the passive to avoid saying directly who made a mistake. ✓ I realise a mistake has been made along the chain. ✓ We are thought to be the most reliable supplier in the area! ✓ I've been asked to send you... 〆It's been acknowledged that we are indeed short of staff but... 〆I'm afraid the logistics company is to blame, not us... 〆I can't be expected to know where they stock all their parts, can I? CCTV = closed circuit television street level cameras = surveillance cameras placed in the street law-abiding = obeying and respecting the law deterrent /dɪˈterənt/ = thing that makes sb less likely to do sth to be accountable for = to be responsible for your decisions or actions and expected to explain them when you are asked to blur = to make out of focus mugging = crime of attacking sb violently, or threatening to do so, in order to steal their money, especially in a public place petty = small and unimportant to snitch on sb to sb = (informal, disapproving) to tell a parent, teacher, etc. about sth wrong that another child has done sneak = доносительница spare part = kept in case you need to replace the one you usually use; extra to acknowledge = to accept that sth is true to lack = not to have to blame ~ sb/sth (for sth) | ~ sth on sb/sth = to think or say that sb/sth is responsible for sth bad to be expected = to be demanded that sb will do sth because it is their duty or responsibility 20230817 12:00-13:00 1.5 lc By the end of this session you will have studied print

Vznaniya meeting details https://webinar.vznaniya.ru/b/dun-1sv-apx-1ic ]]> 20230713 12:00-13:00 1.5 active Career paths - modal verbs | Expressing regrets By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. The Business 2.0 Upper Intermediate Career paths - Past modals the_business_upper_intermediate_2_0_students_book_pg52-53_past_modals_regrets_speculation_and_habits_fukushima_facts.pdf schedule

Holiday break: 20230719-20230808 cancelled lessons (substitute teacher - to be confirmed)

Vznaniya meeting details https://webinar.vznaniya.ru/b/dun-1sv-apx-1ic ]]> active textbook → practise describing past and present habits ]]> 20230411-0932 20210519-0926 Be / Get used to active grammar used to - would mindmap

http://www.ictnle.com/mindmaps/used_to_would_mindmap.pdf ]]> 1 20230406 hw20230410 Describing past and present habits vs what is becoming familiar active deck_shuffled deck_of_phrases_used_to_be_get_used_to_b2_02.csv wip textbook Writing Think of your life before and during the quarantine. ✓ Describe your past habits → use 'used to ' for stative and dynamic habits e.g. I used to get up at 6am → use 'would' for dynamic actions e.g. I would drink 3 cups of coffee before going to work ✓ Describe your present habits → use present simple for thoughts and feelings e.g. Now I feel better because I get up at 7:30am → use 'will + infinitive' for present habits e.g. I will still drink 3 cups of coffee before starting telework Paste your assignment in the Googledoc below: ]]> active textbook Expressing regret Kim & Grant T / Cl Kim thinks she [could | should] have left ✓ could = possibility ✓ should = regret Kim now ♣ thinks she [could | should] have left ♣ now → looking at the past, in retrospect = focus on regret ✓ should pg 53 ex 5 regrets → past modals pg 53 ex 6 grammar → conditionals pg 53 ex 7 8 grammar → in the past: used to, be used to → now: to be used to doing T / Cl What were you familiar with before the pandemic but don't use any more? ✓ I used to use Skype What were you familiar with before the pandemic and still use today? I was used to using Zoom before the pandemic What are you still familiar with although you perhaps don't use it so much? I am still used to using Zoom although nowadays I also use Vzaniya pg 53 ex 9 10 speaking → in the past: used to, be used to → now: to be used to doing ]]> 2 Role play active role_play Recycle new expressions and language. Recycle new expressions and language. Think of your life before and during the Covid quarantine. ✓ describe your past habits → use 'used to ' for stative and dynamic habits → use 'would' for dynamic actions ✓ I used to get up at 6am ✓ I would drink 3 cups of coffee before going to work Think of your life before and during the Covid quarantine. ✓ describe your present habits → use present simple for thoughts and feelings → use 'will + infinitive' for present habits ✓ Now I feel better because I get up at 7:30am ✓ I will still drink 3 cups of coffee before starting telework had a career as an account, but he left He could ~~became~~ have become a partner ]]> 20230706 12:00-13:00 1.5 active Fukushima - modal verbs | Expressing criticism By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. The Business 2.0 Upper Intermediate Fukushima facts - Past modals the_business_upper_intermediate_2_0_students_book_pg52-53_past_modals_regrets_speculation_and_habits_fukushima_facts.pdf

Vznaniya meeting details https://webinar.vznaniya.ru/b/dun-1sv-apx-1ic ]]> active textbook ✓ it could have been a tsunami ✓ it must have been a tragedy for many people (...) pg 52 ex 1 speaking Grammar: Modal perfect (perfect infinitive) ]]> 20200914-1759 Regrets, speculations and habits active grammar 20230130-1907 active review 20230130-1914 active review active textbook pg 52 ex 2 regrets & conditionals Fukushima facts ]]> take have taken into account that it was a seismic area They shouldn't have ~~taken~~ drawn less attention on to the design of the plants They should have ~~been~~ planned the design of this plant taking into account (the fact that) the wave was higher than 5.7m high ]]> 20230629 12:00-13:00 1.5 active Miele Corporate News | Immer Besser for Employees: Launch of our People Strategy By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. → read the following corporate newsletter from Miele miele_corporate_news_Immer_Besser_for_Employees_Launch_of_our_People_Strategy.pdf

Vznaniya meeting details https://webinar.vznaniya.ru/b/dun-1sv-apx-1ic ]]> 1 Lead in active edit_ol_qa pix/icons8-collaboration-100_white.png DEI is part of organizations' environmental, social and governance (ESG) policies, a popular business strategy that lets organizations demonstrate how seriously they take social issues https://www.techtarget.com/searchhrsoftware/definition/diversity-equity-and-inclusion-DEI ]]> What is a people's strategy about? What are the differences w/ HR management? ✓ create culture, processes, and policies that enable employees to thrive ✓ define how to get the best performance out of the workforce to meet business objectives = document used to outline HR function's plan for people. Should outline various initiatives and programmes to implement to better attract, develop, retain or generally inspire and engage workforce ✓ HR focuses on building systems to attract and retain talent ✓ people strategy focuses more on building relationships between organizations and employees to thrive = to become, and continue to be, successful, strong, healthy, etc When is a people's strategy needed? ✓ if the company has a spray-and-pray approach to people management ✓ resources are scattered without setting goals ✓ you don't know how to track progress spray-and-pray approach = to dispense anything (such as bullets or advertising) in an uncoordinated manner, hoping to reach the desired target through luck What are common pillars of a people's strategy? ✓ talent attraction ✓ diversity ✓ inclusion & belonging ✓ learning & development → HR should focus on recruitment, learning and development → could line managers be responsible for employee engagement, retention, and DEI instead of HR? DEI = diversity, equity and inclusion DEIB = diversity, equity, inclusion, and belonging What does a people's strategy need to be effective? ✓ shouldn't make HR be perceived as a parasite... parasite /ˈpærəsaɪt/ = person who always relies on or benefits from other people and gives nothing back What are examples of a people's strategy? ✓ providing access to team-building activities and virtual events ✓ offering flexible options to support work-life balance ✓ implementing mental health programmes for employees 2A 9 Core Elements of a Future Proof People Strategy active move_html5_video nine_core_elements_of_a_future_proof_people_strategy-F_XbUW3gcmo.mp4 2 9 Core Elements of a Future Proof People Strategy active edit_ol_qa pix/icons8-collaboration-100_white.png While an HR strategy is more of a plan for managing employee logistics, a people strategy refers to an organization’s philosophy about its relationship with employees. With a people strategy, you have a clear definition and formula for who you want to be as an employer. Without one, your organization’s culture will be fragmented and may head in an ineffective direction. In this video, we touch upon 9 core elements that make your people strategy future-proof: 1. Create a strong leadership presence 2. Focus on employee engagement 3. Prioritize learning & development 4. Supply advancement opportunities 5. Provide an inclusive environment at work 6. Implement employee feedback methods 7. Support the virtual/remote workplace 8. Demonstrate health & wellbeing awareness 9. Make it undeniable 0:00 - Intro 0:50 - What is a people strategy? 1:24 - How does a people strategy differ from an HR strategy? 2:02 - What are the benefits of a people strategy? 3:05 - 9 core elements that make your people strategy future-proof 5:57 - Outro https://www.aihr.com/blog/people-strategy/ ]]> What is a people strategy? How does a people strategy differ from an HR strategy? What are the benefits of a people strategy? How can you make your people strategy future-proof? 2 Environmental, social and governance (ESG) policies active edit_ol_qa pix/icons8-collaboration-100_white.png https://lattice.com/library/what-is-people-strategy 9 Distinctive features of a great people strategy Lorelei Trisca Pay to quit: the craziest part of Zappos onboarding is the employer offering $4,000 to new joiners who don't enjoy the company or its culture. This payoff ensures that only those excited to progress will remain on the team. https://www.zavvy.io/blog/people-strategy-examples ]]> Why is Pay-for-performance a rising trend? ✓ 83% of HR leaders responded that linking pay and performance is important ✓ 90% are working on formalizing this process in their compensation structure https://lattice.com/library/what-is-people-strategy]]> Why does retention trump talent acquisition? ✓ over 60% of HR leaders are prioritizing retention over hiring new talent ✓ reducing voluntary and involuntary turnover tops the list for KPIs this year. ✓ 83% of teams are investing either “somewhat” or “significantly” more into retention than they have in the past https://lattice.com/library/what-is-people-strategy]]> to trump = to beat sth that sb says or does by saying or doing sth even better Why is pay transparency still underway? ✓ employers acknowledge that employees want better transparency on their compensation 〆adoption still relatively low 〆54% of companies (only) restrict their pay bands for HR and Finance viewing only 〆only 25% of companies said employees know their pay band https://lattice.com/library/what-is-people-strategy]]> Why are diversity, equity and inclusion important? ✓ promote healthy communities and places of work free of stereotyping and mistreatment ✓ according to McKinsey & Company research from 2020: companies seeking out diverse candidates and engaging in diversity training generally outperform less DEI-focused companies and operate more efficiently → culture of equity and inclusion makes it less likely that employees will feel under-represented → will not take their talents elsewhere = good for productivity What is an example of aligning a people's strategy with business goals? example: goal = boosting sales revenue by 20% → identify sales skills to improve → define training plan → modify recruitment strategy → attract more qualified sales talent (9 Distinctive features of a great people strategy - Zavvy) https://www.zavvy.io/blog/people-strategy-examples]]> active textbook to thrive = to become, and continue to be, successful, strong, healthy, etc people strategy = document used to outline HR function's plan for people. Should outline various initiatives and programmes to implement to better attract, develop, retain or generally inspire and engage workforce DEI = diversity, equity and inclusion - term used to describe policies and programmes that promote the representation and participation of different groups of individuals. Encompasses people of different ages, races, ethnicities, abilities, disabilities, genders, religions, cultures and sexual orientations. Covers people with diverse backgrounds, experiences, skills and expertise DEIB = diversity, equity, inclusion, and belonging spray-and-pray approach = to dispense anything (such as bullets or advertising) in an uncoordinated manner, hoping to reach the desired target through luck to scatter = to throw or drop things in different directions so that they cover an area of ground spray-and-pray approach = to dispense anything (such as bullets or advertising) in an uncoordinated manner, hoping to reach the desired target through luck parasite /ˈpærəsaɪt/ = person who always relies on or benefits from other people and gives nothing back to trump = to beat sth that sb says or does by saying or doing sth even better years year periods (plans) They appreciate ~~another~~ other things You will never get new ~~knowings~~ findings if... ]]> 20230622 12:00-13:00 1.5 active Miele Corporate News | Round and round it goes: circularity (getting out of the "make-taste-waste-society") By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. → read the following corporate newsletter from Miele miele_corporate_news_round_and_round_it_goes_circularity.pdf

Vznaniya meeting details https://webinar.vznaniya.ru/b/dun-1sv-apx-1ic ]]> 1 Waste to Taste - System Ekofungi active move_html5_video waste_to_taste_ekofungi_iVQN_k4jbPs.mp4 1 Lead in active edit_ol_qa pix/icons8-collaboration-100_white.png https://www.systemekofungi.com/ ]]> What is a blue economy? https://www.systemekofungi.com/blue-economy/ ]]> What do you think 'waste-to-taste' is about? https://www.waste2taste.co.uk/ ]]> What does your company do to promote a 'never waste anything' approach? ✓ run seminars ✓ sponsor social events ✓ encourage circularity active textbook tmp_pdf/miele_corporate_news_round_and_round_it_goes_circularity.pdf 2 Round and round it goes: circularity active edit_ol_qa pix/icons8-collaboration-100_white.png Which resources are likely to be finite in the near future? How can this impact your industry? ✓ raw materials needed for satisfying current energy needs finite /ˈfaɪnaɪt/ = having a definite limit or fixed size Why should corporate sustainability be on the agenda of leading companies? ✓ climate change has already made visible impact ✓ attract talent pool ✓ support brand image ✓ almost a moral duty for companies that can afford it What are the differences between a linear and circular economy? ✓ in a circular economy resources are kept in the cycle and used again and again in one form or another linear /'lini:ə:/ How can we get out of the 'make-taste-waste-society'? ✓ avoid waste ✓ reduce packaging & wrapping ✓ repair rather than replace ✓ share rather than own individually ✓ digitalise as much as possible ✓ consume less ✓ educate people What would be the tasks of a Circularity and Longevity Manager? ✓ seek new models ✓ measure carbon footprint of individual processes ✓ double-check sustainability ✓ forward financially viable & technologically feasible solutions sustainability = concept that refers to the ability to meet the needs of the present generation without compromising the ability of future generations to meet their own needs. It involves finding a balance between economic development, environmental protection, and social well-being finite /ˈfaɪnaɪt/ = having a definite limit or fixed size circularity = in economics, circularity means a product, service, or resource is renewed or regenerated, rather than wasted. In a circular economy, when a product or resource is used, it's then recycled, composted, or re-used in a way that allows it to go back into a new lifecycle or supply chain sustainability = concept that refers to the ability to meet the needs of the present generation without compromising the ability of future generations to meet their own needs. It involves finding a balance between economic development, environmental protection, and social well-being blue economy = turning waste into sustainable business opportunities in mushroom and vegetable cultivation - src: https://www.systemekofungi.com/blue-economy/ contradictory contradiction | contention We don't have any kind of ~~the~~ advanced technology ]]> 20230615 12:00-13:00 1.5 active general English: (US elections, economic & political outlook) By the end of this session you will have studied smartphone or tablet device

Download onto your tablet or print the following pdf for our next lesson. → read the following corporate newsletter from Miele miele_corporate_news_round_and_round_it_goes_circularity.pdf (only Lev present → topic postponed to next lesson)

Vznaniya meeting details https://webinar.vznaniya.ru/b/dun-1sv-apx-1ic ]]> active textbook https://www.nytimes.com/interactive/2023/us/politics/presidential-candidates-2024.html ]]> active textbook active textbook waiting for expecting it ]]> 20230607 14:30-15:30 1.5 active Miele Corporate News | Miele Cycling Campaign By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. Miele Cycling Campaign: Be a part of it again! → read the following corporate newsletter from Miele miele_corporate_news_Miele_Cycling_Campaign.pdf

Vznaniya meeting details https://webinar.vznaniya.ru/b/dun-1sv-apx-1ic ]]> active textbook tmp_pdf/miele_corporate_news_Miele_Cycling_Campaign.pdf 1 Lead in active edit_ol_qa pix/icons8-collaboration-100_white.png Just 30 minutes of daily cycling is good for the environment as well as for your wallet Miele Cycling Campaign - Corporate Newsletter]]> Have you got enough free time for yourself? ✓ depends on your work/life balance 〆not enough time for sleeping ✓ (not) stressful lifestyle What makes you feel happy? ✓ watching films ✓ going sightseeing ✓ doing some tourism ✓ visiting museums ✓ spending money on clothes ✓ playing sports ✓ working out How much time do you spend on sport per week? ✓ as much as possible 〆not as much as you wish... Are you a competitive person? 〆surviving is not enough → you must win → you should be competitive = wining is not enough, you must see others fail 2 Sports expressions active Put the words in the correct order. shuffled_boxes 3 Sports expressions active grammar 4 Sports expressions active Put the words in the correct order. shuffled_boxes 5 Sports expressions active grammar 6 Making business decisions Making business decisions active edit_ol_qa pix/icons8-collaboration-100_white.png When did you last feel on the ropes? ✓ didn't meet deadlines & lost a contract on the ropes = against the ropes of a boxing ring and almost not able to stand up; almost defeated; helpless; near failure; being in a very bad position What does your business need to do to be on a level playing field? ✓ demand intervention of a financial regulator ✓ lobby the government to pass new regulation to protect your market from imports level playing field = fair play, impartial When should you decide you've had enough of flogging the dead horse? ✓ you need to cut your losses to flog a dead horse = to waste your effort by trying to do sth that is no longer possible Are you in a position to move the goalposts? ✓ think out of the box & change your goals to move the goalposts = to change the rules for sth, or conditions under which it is done, so that the situation becomes more difficult for sb 7 Sports: a corporate social responsibility? active edit_ol_qa pix/icons8-collaboration-100_white.png Governments should spend more money on education than on recreation and sports. Do you agree or disagree? * education ✓ free education for all? ✓ competition among universities = guarantee of timely syllabuses → government intervention or laissez-faire? * recreation & sports ✓ sports often include arts (e.g. dance) → ought to be subsidised Keywords: public spending subsidies social contentment leisure laissez-faire /,leɪseɪˈfɛə/ = allow to do It should be any company's corporate social responsibility to encourage employees to conduct a healthier lifestyle. Do you agree or disagree? level playing field = fair play, impartial to flog a dead horse = to waste your effort by trying to do sth that is no longer possible to move the goalposts = to change the rules for sth, or conditions under which it is done, so that the situation becomes more difficult for sb to be in the driving seat = to be in charge to be neck and neck = inconclusive as to outcome; close or just even in a race or comparison or competition; being at the same level as the competition on the ropes = against the ropes of a boxing ring and almost not able to stand up; almost defeated; helpless; near failure; being in a very bad position ahead of the game = in an advantageous position one-horse race = being the only player to keep your eye on the ball = to stay focused to take on = to accept as a challenge; to contend against an opponent in a sport, game, or battle; to give employment to sb laissez-faire /,leɪseɪˈfɛə/ = allow to do; Widely accepted in the 19th century, laissez-faire assumed that the individual who pursues his own desires contributes most successfully to society as a whole. The function of the state is to maintain order and avoid interfering with individual initiative. The popularity of the laissez-faire doctrine waned in the late 19th century, when it proved inadequate to deal with the social and economic problems caused by industrialization the Netherlands ... for ~~the~~ nature (OR the environment) Our roads are not ~~adopted for~~ adapted to using bikes I try to be competitive to with others If this person is ~~good~~ well educated ]]> 20230601 14:30-15:30 1.5 active Life in Berlin, Marketing & branding trends By the end of this session you will have studied print

Vznaniya meeting details https://webinar.vznaniya.ru/b/dun-1sv-apx-1ic ]]> active textbook slump = sudden fall in sales, prices, the value of sth, etc 20230525 12:00-13:00 1.5 active Miele Corporate News | Global Diversity Day By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. Global Diversity Day on May 21, 2023: We join in! → read the following corporate newsletter from Miele miele_corporate_news_Global_Diversity_Day_2023.pdf

Vznaniya meeting details https://webinar.vznaniya.ru/b/dun-1sv-apx-1ic ]]> active textbook tmp_pdf/miele_corporate_news_Global_Diversity_Day_2023.pdf 1 Reading for detail active edit_ol_qa pix/icons8-collaboration-100_white.png miele_corporate_news_Global_Diversity_Day_2023.pdf]]> Why is diversity is an important pillar of a corporate strategy? ✓ all employees are equally valued and promoted ✓ offer fair opportunities to all employees ✓ fosters a sense of belonging that makes everyone feel like they are part of the team According to a study by Josh Bersin and Deloitte, inclusive companies are almost twice as likely to be considered innovation leaders in their market Why do inclusive organizations produce better leaders? ✓ diverse teams are a challenge for a new manager, who will naturally have to learn a wide range of communication and motivation styles to be successful in their role How does diversity prevent groupthink at work? ✓ individuals may feel such a strong group identification that it feels uncomfortable or threatening to disrupt the group consensus ✓ diverse team provides access to a wider range of skill sets and experiences and different ways of thinking, behaving, and communicating groupthink = phenomenon that occurs when individuals avoid disagreeing with a group or expressing doubt. The larger and more similar the group, the less likely individuals are to dissent On what grounds could people be discriminated? ✓ nationality ✓ skin colour ✓ gender ✓ religion ✓ sexual orientation ✓ physical impairment How does the Engagement Team aim to raise awareness? ✓ show how it is enriching in human and professional terms ✓ organise Pioneers Sessions in which colleagues share their experiences ✓ relate success stories ✓ inform, motivate and activate participants What are the challenges to support diversity? ✓ absence of relevant educational programmes ✓ misinformation, anti-propaganda ✓ bigotry What could you do to contribute? People thrive when they bring their whole selves to work. No one is just “one thing.” Create safe spaces where employees can gather in groups with other people of their background, ethnicity, and interests. These groups, often called employee resource groups (ERGs) celebrate, welcome, and support the person as a whole https://www.betterup.com/blog/surface-level-diversity ]]> whole-person approach = approach that focuses on improving personal and emotional skills, or “soft skills”, in addition to traditional professional skills, without separating personal life from the professional one global diversity = range of differences that describe the composition of a group of two or more people in a cross-cultural and multi-national context groupthink = phenomenon that occurs when individuals avoid disagreeing with a group or expressing doubt. The larger and more similar the group, the less likely individuals are to dissent whole-person approach = approach that focuses on improving personal and emotional skills, or “soft skills”, in addition to traditional professional skills, without separating personal life from the professional one. Developing the whole person, rather than just the skills that directly correlate to tasks or projects, will not only improve your knowledge base but will also allow you to navigate challenges, thrive in your workplace, and produce innovative solutions to drive your organization forward impairment = state of having a physical or mental condition which means that part of your body or brain does not work correctly cordially = (formal) in a pleasant and friendly manner bigotry = fact of having and expressing strong, unreasonable beliefs and disliking other people who have different beliefs or a different way of life to tease = to laugh at sb and make jokes about them either in a friendly way or in order to annoy or embarrass them stranded = cut off or left behind, isolated competitive competitiveness Differences of ~~mind~~ opinion ~~move~~ stimulate the progress There are no ~~any~~ questions In our country it's not ~~spread out~~ widespread ]]> barrier /'bæri:ə:/ 20230522 14:30-15:30 1.5 lc By the end of this session you will have studied print

Vznaniya meeting details https://webinar.vznaniya.ru/b/dun-1sv-apx-1ic ]]> 20230515 14:30-15:30 1.5 active Miele Corporate News | Smart search, KMS PTEC | Evaluating sales pitches (Presentation Checklist) By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. Smart search: Knowledge management supports contact center team with customer requests → read the following corporate newsletter from Miele miele_corporate_news_Smart_search_Knowledge_management_supports_contact_center_team_with.pdf

Vznaniya meeting details https://webinar.vznaniya.ru/b/dun-1sv-apx-1ic ]]> 1 Knowledge management active edit_match_qa prep_match_qa edit_ol_qa pix/icons8-collaboration-100_white.png knowledge worker professionals whose job is to "think for a living", e.g. programmers, physicians, pharmacists, architects, engineers, scientists, design thinkers, public accountants, lawyers, editors, and academics KMS (knowledge management system) any kind of IT system that stores and retrieves knowledge to improve understanding, collaboration, and process alignment. Knowledge management systems can exist within organizations or teams, but they can also be used to centre your knowledge base for your users or customers CMS (content management system) application that is used to manage content, allowing multiple contributors to create, edit and publish deploy bring into effective action roll out officially launch or introduce a new product or service 2 Reading for gist active edit_ol_qa pix/icons8-collaboration-100_white.png Most organizations these days are filled with knowledge workers. That is to say, they are reliant on the availability and accuracy of knowledge to perform their job roles. And when employees are removed from tangible products, it is the quality of the collective hive mind that determines the success or failure of the organization. Fortune 500 companies lose at least $31.5 billion a year by failing to share knowledge. That means you require a Knowledge Management system to help you organize and share this knowledge throughout your company. Without a centralized knowledge repository, employees will be reduced to searching different sources for vital answers, wasting time and resources. src: https://document360.com/blog/knowledge-management-challenges/ ]]> What is the difference between CMS and KMS? Knowledge management (KM) is more multidimensional than content management, with the ability to search for, capture, update, and maintain relevant information all in a single platform. While a CMS is primarily used for publishing external content, a KM platform can house both internal and external content What tools does a KMS make available to improve the workflow of information in a company? knowledge bases community forums self-service portals What are the difficulties in deploying a KMS? lack of strategy digitizing documents automating processes controlling the expanding volume securing information access minimizing information silos connecting with older systems eliminating low-quality data active textbook tmp_pdf/miele_corporate_news_Smart_search_Knowledge_management_supports_contact_center_team_with.pdf 3 Reading for detail Lead in active edit_ol_qa pix/icons8-collaboration-100_white.png miele_corporate_news_Smart_search_Knowledge_management_supports_contact_center_team_with.pdf ]]> What actions has Miele taken to mitigate glitches during the initial rolling out? ✓ offer a local and regional editorial system ✓ validate content ✓ ensure it is not duplicated without waiting for time-consuming approvals What further development of the KMS at Miele is expected? ✓ roll-outs for the Baltic States, Switzerland and Austria ✓ integrate ChatGPT to answer customers' intends in a smart way How could you contribute to the implementation of Miele's KMS? ✓ test tools ✓ send additional questions knowledge worker = professionals whose job is to "think for a living", e.g. programmers, physicians, pharmacists, architects, engineers, scientists, design thinkers, public accountants, lawyers, editors, and academics KMS (knowledge management system) = any kind of IT system that stores and retrieves knowledge to improve understanding, collaboration, and process alignment. Knowledge management systems can exist within organizations or teams, but they can also be used to centre your knowledge base for your users or customers CMS (content management system) = application that is used to manage content, allowing multiple contributors to create, edit and publish to deploy = to bring into effective action to roll out = officially launch or introduce a new product or service tacit = that is suggested indirectly or understood, rather than said in words reliant on = dependent on tangible = that can be clearly seen to exist hive /'haiv/ = structure made for bees to live in repository = place where a large number of things can be kept or stored vital = essential for life, very important diverse = very different from each other and of various kinds whereas = used to compare or contrast two facts; in contrast or comparison with the fact that query /'kwi:ri:/ = question, especially one asking for information or expressing a doubt about sth simultaneously = at the same time thus /ðʌs/ = in this way; like this information silos = information silo, or a group of such silos, is an insular management system in which one information system or subsystem is incapable of reciprocal operation with others that are, or should be, related for with everybody Everything ~~what~~ that you use should be actual ...to give them our ~~feedbacks~~ feedback ]]> guide /'gaid/ 20230424 14:30-15:30 1.5 lc By the end of this session you will have studied Vznaniya meeting details https://webinar.vznaniya.ru/b/dun-1sv-apx-1ic ]]> 2 20230410 hw20230417n2 Enriching language with synonyms (rescheduled from previous lesson) pix/icons8-dictionary-100_white.png 1 Pitch analysis - case study 1 (rescheduled from previous lesson) 20230410 hw20230417n1 pix/icons8-collaboration-100_white.png Presentation Checklist to decide if and why the presentation was successful) video

2010 Dayton elevator speech winner https://www.youtube.com/watch?v=0HKOf3l6350 ]]> 20230417 14:30-15:30 1.5 active general English: (coding, Chat GPT, economic & political outlook, relocating...) By the end of this session you will have studied Vznaniya meeting details https://webinar.vznaniya.ru/b/dun-1sv-apx-1ic ]]> 2 20230410 hw20230417n2 Enriching language with synonyms pix/icons8-dictionary-100_white.png 1 Pitch analysis - case study 1 20230410 hw20230417n1 pix/icons8-collaboration-100_white.png Presentation Checklist to decide if and why the presentation was successful) video

2010 Dayton elevator speech winner https://www.youtube.com/watch?v=0HKOf3l6350 ]]> active textbook anyhow = anyway; in a careless way; not arranged in an order degrees Celsius I'm responsible ~~to support~~ for supporting all partners They had good compensation for ~~lay-offs~~ spontaneous resignation For me it will be ~~more long~~ a longer period My level is not ~~very~~ quite perfect ... and ~~opposed to it~~ in contradiction there is no need to look at consumption and ~~anyhow~~ somehow we will try to... It ~~threats to~~ is a threat to | threatens Google They lost a lot of money ~~for~~ over | during the past 2-3 months It's ~~widespreaded~~ widespread in Russia I hope she will stay ~~anyhow~~ in Germany somehow The reason is maybe ~~another~~ different ]]> scheme /'ski:m/ months /mʌnθs/ and NOT monthes /mʌnθʌs/ manner /'mænə:/ 20230410 14:30-15:30 1.5 active PTEC | Presenting a new vehicle By the end of this session you will have studied Vznaniya meeting details https://webinar.vznaniya.ru/b/dun-1sv-apx-1ic ]]> 2 Rephrasing presentations to engage your audience 20230403 hw20230410 pix/icons8-hand-with-pen-100_white.png 3 20230403 hw20230410n2 Signposting pix/icons8-lecturer-100_white.png Choose role A or role B. Prepare a short presentation. Make sure the audience understand what you are talking about. Be logical. Explain where you come from, where you are now, where you're going to. → break down your presentation into clear parts 2 Rephrasing presentations to engage your audience Rephrasing presentations to engage your audience 20230403 hw20230410 active edit_ol_qa_writing prep_ol_qa_writing pix/icons8-hand-with-pen-100_white.png pix/icons8-collaboration-100_white.png you, we Force them to be active listeners. → use possessive determiners like your, our, their Make the topic easier to understand → narrow the topic by using closed questions (i.e. include the answer in the question) Can we improve sales? Why / why not? Ask the audience to contribute & be active → ask an open question How can we improve sales? What do we need? ]]> Do you need the advantages of our new solution? Open question: Can you find any disadvantages? ]]> Topic: Quarter 3 sales results Closed question: Open question: Closed question: Have sales satisfied our targets for the third quarter? Why / why not? Open question: What do we need to improve results in Q4? Topic: Sales forecasts and business opportunities Closed question: Open question: Closed question: Will sales follow the current trend? Open question: What can we do to grow? Topic: Strategy and objectives for year 2022 Closed question: Open question: Closed question: Have we devised our plans well to reach our short term objectives this year? Open question: What could we change in our strategy if we had no financial restrictions? to devise = to invent sth new or a new way of doing sth Topic: Causes and impact of the crisis on turnover Closed question: Open question: Closed question: Do you agree with the causes of the crisis? Open question: How could we have mitigated the downturn? downturn = fall in the amount of business that is done; a time when the economy becomes weaker 3 20230403 hw20230410 Signposting Signposting active edit_role_play pix/icons8-lecturer-100_white.png Choose role A or role B. Prepare a short presentation. Make sure the audience understand what you are talking about. Be logical. Explain where you come from, where you are now, where you're going to. → break down your presentation into clear parts 1. Introducing the topic to bring up to raise to deal with to address to tackle to broach

2. Giving the background (putting in the picture)

to refer to to originate from to have to do with to relate to to be associated with

3. Explaining the breakdown / plan

to have a look at to focus on to cover

4. Making transitions from one part to another

First of all To begin with Then Eventually Last but not least

5. Describing characteristics

to feature to lack to highlight to possess to sport to star

6. Making observations

to notice to note to point out to show

7. Drawing conclusions

to put it in a nutshell to sum up to end with to conclude (by saying that...)]]> visual

]]> You have invented a new vehicle. Give a short presentation: you want to convince business angels to invest in further development. Would you like to drive this state-of-the-art vehicle? It is designed to address the urban needs of emerging economies! Today, we'll look at... visual

You have invented a new vehicle. Give a short presentation: you want to convince business angels to invest in further development. ]]> How can we tackle traffic jams in the city? This is what I'm going to talk about in today's presentation To begin with... 1 pix/icons8-lecturer-100_white.png Presentation checklist active move_contents ✓ introduction ✓ rhetorical question(s) / hook / quotation ✓ objectives & tasks ✓ breakdown / plan of the presentation ✓ logical structure ✓ check audience understanding with CCQs (Concept Checking Questions) ✓ clear parts ✓ transitions between parts ✓ commenting slides (occasionally paraphrasing but no feeling of reading) ✓ objectives Has the goal of the presentation been achieved? ✓ timing (total vs per slide) ✓ clear & memorable conclusion VISUALS ✓ legibility (incl. slide numbers for reference, progression bar) ✓ no information overload (e.g. tables from spreadsheets) ✓ variety (infographics, line graphs, bar graphs, pie charts...) ✓ layout of information on the slide (top left → bottom right) ✓ video clips ✓ mini intervention(s) of subject-matter experts USE OF LANGUAGE ✓ vocab ✓ graded language and little jargon ✓ grammatical structures & accuracy ✓ conjunctions, adverbial phrases ✓ tripling arguments ✓ metaphors DELIVERY ✓ pace ✓ articulation & pronunciation ✓ intonation ✓ no obvious signs of reading ✓ stress on keywords ✓ body language ✓ eye contact CONCLUSION ✓ recap ✓ general conclusion ✓ recommendations ✓ contacts if further information required ✓ call for action ✓ opening ✓ Q&A session ]]> 1 Pitch analysis - case study 1 20230410 hw20230417n1 active prep_ol_qa edit_ol_qa pix/icons8-collaboration-100_white.png Presentation Checklist to decide if and why the presentation was successful) video

2010 Dayton elevator speech winner https://www.youtube.com/watch?v=0HKOf3l6350 ]]> What are the positive aspects of this pitch? ✓ convincing argumentation & simple concept ✓ short sentences without conjunctions to insist on mechanically exponential growth pattern ✓ tripling technique (e.g. This course was cheap, interesting and effective) ✓ alliteration (e.g. rapid, relevant and realistic) ✓ rhymes (your brand in their hand) What areas need to be improved? 〆no start up capital mentioned 〆no call for action or request (i.e. asking audience to reflect on or do sth) 〆no comparison with competition 〆too fast speech (poor articulation, grammar mistake...) 〆little rapport with the audience rapport /ræ'pɔ:r/ = friendly relationship in which people understand each other very well Was the presentation successful? Would you invest money in this project? ✓ yes, because the narrative (i.e. selling of the product) was convincing although delivery had many mistakes Conclusion: → if you have a good idea, you can sell it even with a poor presentation Opening: → if you have a bad idea, can you sell it with a good presentation? 2 20230410 hw20230417n2 Enriching language with synonyms Building a narrative flow & cohesion active prep_ol_qa edit_ol_qa pix/icons8-dictionary-100_white.png to listen to talk about → Today, we'll talk about the selling points of this product.]]> ]]> to depict to portray to represent to remind to remind = to help sb remember sth important that they must do to show in, or as in, a picture to hide to reveal to disclose to hide = to put or keep sb/sth in a place where they/it cannot be seen or found to make sth known to sb, to show sth that previously could not be seen to suggest to claim to symbolise to claim = to say that sth is true although it has not been proved and other people may not believe it to express indirectly by an image, form, or model to illustrate to embody to recall to recall = to make sb think of sth to make the meaning of sth clearer by using examples, pictures, etc; to express or represent an idea or a quality to be reminiscent of to be regarded as to be considered as to be reminiscent of = reminding you of sb/sth to be thought about in a particular way to broach = to begin a discussion of something difficult to feature = to include someone or something as an important part to sport = to have or wear sth in a proud way so that everyone can see; to wear or be decorated with something to possess = to have; владеть to lack = not to have to address = to deal with eventually = finally; в конечном итоге state-of-the-art = using the most modern or advanced techniques or methods; as good as it can be at the present time to remind = to help sb remember sth important that they must do to depict = to show in, or as in, a picture to portray = to show sb/sth in a picture; to describe sb/sth in a piece of writing to reveal = to make sth known to sb, to show sth that previously could not be seen to disclose = to make sth known to sb, to show sth that previously could not be seen to claim = to say that sth is true although it has not been proved and other people may not believe it to suggest = to express indirectly by an image, form, or model to recall = to make sb think of sth to illustrate = to make the meaning of sth clearer by using examples, pictures, etc to embody = to express or represent an idea or a quality to be reminiscent of = reminding you of sb/sth to be regarded as = to be thought about in a particular way to be considered as = to be thought about in a particular way more easily easier than now ~~Nice~~ Relevant to all ~~the categories of~~ age categories This car is for family without ~~childrens~~ children You ~~move~~ drive to the shop This is for couriers and ~~another~~ other deliveries ~~Are~~ Do you agree with me? That's why we want to ~~present~~ look at | examine | address this topic | issue with you It is very ~~quickly~~ quick | fast ]]> 20230403 14:30-15:30 1.5 active PTEC | Building rapport (understanding pitches vs public speaking) By the end of this session you will have studied Vznaniya meeting details https://webinar.vznaniya.ru/b/dun-1sv-apx-1ic ]]> 1 Structure of a pitch Structure of a pitch hw20220127 pix/icons8-collaboration-100_white.png active deck_shuffled_lines_halign prep_deck_shuffled_lines_halign 1. 2. s___-i___________ 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. ]]> 2 Rephrasing presentations to engage your audience 20230403 hw20230410 active prep_ol_qa_writing edit_ol_qa_writing pix/icons8-hand-with-pen-100_white.png pix/icons8-collaboration-100_white.png you, we Force them to be active listeners. → use possessive determiners like your, our, their Make the topic easier to understand → narrow the topic by using closed questions (i.e. include the answer in the question) Can we improve sales? Why / why not? Ask the audience to contribute & be active → ask an open question How can we improve sales? What do we need? ]]> Do you need the advantages of our new solution? Open question: Can you find any disadvantages? ]]> Topic: Quarter 3 sales results Closed question: Open question: Closed question: Have sales satisfied our targets for the third quarter? Why / why not? Open question: What do we need to improve results in Q4? Topic: Sales forecasts and business opportunities Closed question: Open question: Closed question: Will sales follow the current trend? Open question: What can we do to grow? Topic: Strategy and objectives for year 2022 Closed question: Open question: Closed question: Have we devised our plans well to reach our short term objectives this year? Open question: What could we change in our strategy if we had no financial restrictions? to devise = to invent sth new or a new way of doing sth Topic: Causes and impact of the crisis on turnover Closed question: Open question: Closed question: Do you agree with the causes of the crisis? Open question: How could we have mitigated the downturn? downturn = fall in the amount of business that is done; a time when the economy becomes weaker 2 Introduction to public speaking & giving presentations active move_html5_video world_championship_of_public_speaking_part_2_lk_n_3nvdba.mp4 1 Introduction to public speaking & giving presentations Building rapport active edit_ol_qa pix/icons8-collaboration-100_white.png World Championship of Public Speaking: Part 2 Published on Nov 9, 2012 Each year, Toastmasters International hosts the World Championship of Public Speaking. After months of regional elimination rounds, 30,000 international competitors are whittled down to nine finalists, the best public speakers in the world. http://www.youtube.com/watch?annotation_id=annotation_958291&feature=iv&src_vid=rvbg9kFDTxg&v=LK_N_3NvDbA 1) emotional language 2) intonation, pace of delivery 3) body language 4) connection with the audience (share experience) 5) convincing, long-lasting message → use the Presentation Checklist you completed earlier Compare the following candidates:]]> Andrew 〆too emotional body language (posture)? 〆excessive emotional language 〆cliches → too theatrical Stuart ✓ rhetorical question which involves the audience (Do you want to know...?) ✓ body language (hands supporting 'What if') 〆wrong tie 〆little assertive posture 〆not charismatic enough to be persuasive Ronald ✓ more effective making people laugh than asking a rhetorical question → good connection with the audience ✓ rather charismatic, father-like, trustworthy appearance ✓ me, myself and I = tripling technique ✓ addressing the audience on the left, in front, and on his right (during 'Me, myself and I') Palaniappa ✓ sense of humour e.g. 25 pairs, women 50 ✓ connecting with the audience e.g. Imagine your shoes are for me... Come on, take them off! ✓ able to engage audience by asking them to actually do sth memorable = very smart Kenny 〆speech delivered like a sermon by a priest 〆excessive emotional language for certain audiences 〆rather dressed up → posture in contradiction with message Diana 〆excessive emotional level 〆distractingly painful & husky voice Ryan ✓ begins speech off stage (i.e. no introduction, jump into action) ✓ trust is a must (rhyme) ✓ a tattoo or two (alliteration) ✓ sharing a secret (four tattoos) → building rapport ✓ body language ('the' girl, 4 tattoos) ✓ use of ellipses in the narrative (skips traditional 'I do', concludes by 'I promise') ✓ convincing message & experience audience may identify with 3 20230403 hw20230410n2 Signposting active edit_role_play pix/icons8-lecturer-100_white.png Choose role A or role B. Prepare a short presentation. Make sure the audience understand what you are talking about. Be logical. Explain where you come from, where you are now, where you're going to. → break down your presentation into clear parts 1. Introducing the topic to bring up to raise to deal with to address to tackle to broach

2. Giving the background (putting in the picture)

to refer to to originate from to have to do with to relate to to be associated with

3. Explaining the breakdown / plan

to have a look at to focus on to cover

4. Making transitions from one part to another

First of all To begin with Then Eventually Last but not least

5. Describing characteristics

to feature to lack to highlight to possess to sport to star

6. Making observations

to notice to note to point out to show

7. Drawing conclusions

to put it in a nutshell to sum up to end with to conclude (by saying that...)]]> visual

You have invented a new vehicle. Give a short presentation: you want to convince business angels to invest in further development. ]]> How can we tackle traffic jams in the city? This is what I'm going to talk about in today's presentation To begin with... to whet the appetite = to increase your desire for or interest in sth to scorn = to feel or show that you think sb/sth is stupid and you do not respect them or it elevator pitch = 10-second to 1-minute talk or arguments used by a person trying to persuade people, usually business angels or venture capitalists, to invest in a business project to pitch to someone = to aim an idea or product at someone, to promote by means of an argument and demonstration to put it in a nutshell = to sum up alliteration = use of the same letter or sound at the beginning of words that are close together, as in sing a song of sixpence rhyme = word that has the same sound or ends with the same sound as another word to devise = to invent sth new or a new way of doing sth downturn = fall in the amount of business that is done; a time when the economy becomes weaker to broach = to begin a discussion of something difficult to feature = to include someone or something as an important part to sport = to have or wear sth in a proud way so that everyone can see; to wear or be decorated with something to possess = to have; владеть to lack = not to have to address = to deal with eventually = finally; в конечном итоге state-of-the-art = using the most modern or advanced techniques or methods; as good as it can be at the present time takes all my vision is distracting He ~~catched~~ caught attention by with his sense of humour ]]> 12:00-13:00 1.5 future By the end of this session you will have studied print

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Vznaniya meeting details https://webinar.vznaniya.ru/b/dun-1sv-apx-1ic ]]> active textbook active textbook