kasperskygroup204 y22kasperskygroup204 20221228

Prepare for quarterly test (the url will be available here later) vocab pre teach

Download onto your phone or tablet and listen carefully. ~/bups/bup_vet_books_cds_dvds$ ls */*/*selection* | grep passive ## Outlook (ext.duncan.potter@ef.com) → use firefox w/ latest login login: ext.duncan.potter@ef.com password: use microsoft authenticator on android enter code from chrome on laptop into android app confirm w/ pin 1333 ## teams 〆 off-line linux version lacks window sharing... https://www.microsoft.com/en-ww/microsoft-teams/log-in → use chrome login: duncanpotter@yandex.ru passwd: 99nacnud ### sound sharing → same workaround as skype pulseaudio recording → skype: input from → (was Built in audio) change to Monitor Built in audio ### break out rooms https://www.youtube.com/watch?v=Nq2pbPtMZGk #### Outlook Calendar → join meeting #### Breakout rooms Teams main menu → top right → Breakout Rooms (preview) right pane → ... menu (rename / move people around...) OR top right ... menu → recreate rooms right pane → Start rooms → attendees get pulled automatically #### If attendee is late Breakout room preview → Assign participants (name of late attendee) → assign SS to room #### How to join a room Organiser → choose room → ... → join room #### How to leave a room top right, red 'Leave' → click middle top right 'Resume' to come back to main meeting room #### Make an announcement to / across all rooms Breakout rooms (preview) ... → make an announcement right pane → Close rooms ### Create and manage breakout rooms during class meetings https://support.microsoft.com/en-us/topic/create-and-manage-breakout-rooms-during-class-meetings-18b340cd-1106-4fa5-a852-5676614f7e7d Organizing a meeting with breakout rooms is currently only available in the Teams for Education desktop app for Windows or Mac. (...) For educators Before you get started, make sure you have the desktop app (...) You can create meetings in any version of Teams, but you'll need Teams for Windows or Mac to create breakout rooms for your students. Students can join from any version of Teams. ### Anna Alekseeva The students have access to our online school and their KPI is to complete not less than 1 unit per month (4 lessons) and to attend at least 1 individual class. Their teacher's comment: We have mostly worked through all the Level 14 EF book units. Their speaking is very good but they really struggle with conditionals. We have reviewed them before but they really need more work on them.Especially mixed conditionals. Alyona can be quite shy but her English is very good. Kirill reads and writes very well, but his speaking and listening needs practice. Iskander, is on level 15 and is doing wonderfully. We'll have 2 more new students, who are going to attend a trial class: Alexander Shindin and Dmitry Fidelman Пожалуйста, обратите внимание, что при расчете удержаний мы учитываем только те пропуски, о которых вы заблаговременно предупреждаете (достаточно короткого письма на настоящий электронный адрес). В связи с тем, что уровень группы - advanced, то компенсация от ЛК - 0%. attendance sheet https://disk.yandex.ru/i/nZJaBCRC15VJtg RedShield vpn ]]> xml sbook_plugins/wordlist_generated_from_xml_clog_sbook_for_sbook_session.inc Kaspersky Lab Group #204 Kirill Gonkov kirill.gonkov@kaspersky.com 13 yrs w/ KL Pavel Kaptur pavel.kaptur@kaspersky.com Windows developer Natalia Filatova nataliya.filatova@kaspersky.com sales enablement platform or system that provides visibility across sales content, training, and coaching lifecycle create, modify, amend policies adapt to changing process compliance with local management & authorities ~ coordinator Enablement tools automate the customer experience, making it more efficient for you internally and more personalized and engaging for your customers. These tools also make it far easier for marketing to distribute, and sales to access and leverage, internal and customer-facing content. A CRM is the foundation of your sales enablement strategy and integral to sales team performance. You have implemented the solution to help your salespeople achieve their goals B2B sales enablement is where strategy becomes reality – where you empower your B2B sales team with the tools, resources and support to make prospects sit up and pay attention improve listening skills Vera Ermolich technical support engineer 2024 - 26yo vera.ermolich@kaspersky.com 20221228 10:10-11:30 2 active Case study Pampas Leather Company By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson Market Leader 3rd Intermediate Case study - Pampas Leather Company pg 89 background reading market_leader_3rd_intermediate_course_book_pg87-9_138_negotiating_case_study_pampas_leather_company.pdf

Zoom meeting details Meeting ID: 790 6481 2277 Passcode: WwX2fj https://us04web.zoom.us/j/79064812277?pwd=3Nv2CIFcL3WEleMHgwLVAKb6inDjHU.1 ]]> pix/icons8-collaboration-100_white.png Negotiation set phrases 20221221 hw20221228 pix/icons8-collaboration-100_white.png Negotiation giveaways 20221221 hw20221228-2 1 pix/icons8-collaboration-100_white.png Negotiation set phrases 20221221 hw20221228 active deck_shuffled_lines_halign prep_deck_shuffled_lines_halign deck_shuffled_lines_valign shuffled_boxes Establishing connection → break the ice Ingratiation → be amiable Anchoring → ask rhetorical questions Exploring each other's needs → ask diagnostic questions Signalling for movement → show there is room for manoeuvre Active listening → paraphrase ]]> Establishing connection → break the ice Nice to meet you! How was your journey? Have you had a nice trip? Ingratiation → be amiable We're very excited to meet you today. We've heard a lot about your company. Feedback from your product / services is excellent. Anchoring → ask rhetorical questions Are you satisfied with...? Wouldn't you like...? Have you ever thought you could work faster if...? Exploring each other's needs → ask diagnostic (open) questions How much do you usually pay for...? What quantities would you...? Signalling for movement → show there is room for manoeuvre I think there's material for discussion My company might accept such terms if... Perhaps we could... I'd need to check if... Active listening → paraphrase So, you're saying... I get it I do see where you're coming from ]]> 2 pix/icons8-collaboration-100_white.png Negotiation giveaways 20221221 hw20221228-2 active deck_shuffled_lines_halign prep_deck_shuffled_lines_halign deck_shuffled_lines_valign shuffled_boxes Dealing with objections (resistance) Brainstorming new options → use conditional structures Probe with proposals → use what if + conditionals Showing preliminary agreement Making concessions → scratch my back and I'll scratch yours Closing the deal → recap & confirm Tying up loose ends → build a long-time relationship & generate repeat business ]]> Dealing with objections (resistance) That's what I thought at first but... Look at it this way... Have you seen (statistics / data / competitors' strategy...) ? Brainstorming new options → use conditional structures Don't worry, we're just considering... You don't have to commit yourself to..., you could only... Who else would benefit from...? Probing with proposals → use what if + conditionals What if you had... Would it help if... Showing preliminary agreement You sold me! If you could make a compelling case that... that'd (would) help. I'm with you up to now. So far, so good. It sounds good. If it's rock solid, I'll sign it. Making concessions Normally, we do... but for you, we can... I'd be ready to reconsider / decrease/ change... if you did... What do you need from me to support/agree fully? If I'm on it, I'll give you... Closing the deal Deal! Tying up loose ends I think we've covered a lot of ground today Shall we go out for dinner? I really look forward to this ]]> active textbook ✓ explain how quality is achieved ✓ justify why American buyers will be interested in Argentinian manufacture (...) pg 89 background reading T / Cl Preparing for the negotiation What concessions can you make? ✓ re-label the jackets under the name of American distributor (...) What will be your BATNA? ✓ shorter lead time (Argentina relatively close to the USA) ✓ minimum quantity of best-selling jackets (...) What proposals will your probe? ✓ volumes ✓ long-term contract (...) pg 138 Information file reading T / Cl What risks are likely? 〆 outsourcing to China rather far from both Argentina and USA 〆 meeting deadlines by outsourcing overseas 〆 cheaper labour force to the detriment of quality ✓ current economic situation not favourable to selling luxury goods like the Clubman jacket (...) pg 89 task

postponed to next lesson video

DVD case study commentary ]]> apparel /əˈpærəl/ = (especially AmE) clothing, when it is being sold in shops/stores to lose sight of the bigger picture = to see the trees but not the forest fairly = in a fair and reasonable way; honestly; to some extent but not very BATNA = best alternative to a negotiated agreement. In negotiation theory, the Best Alternative to a Negotiated Agreement or BATNA is the most advantageous alternative course of action detriment (to the ~ of) = act of causing harm or damage; sth that causes harm or damage less smaller order ~~The~~ Black Friday is ~~looming~~ approaching We sell our great quality jackets ~~for~~ at a great price We can ~~order~~ place an order with you of 3000 jackets If I ~~correctly~~ understand you well ]]> 20221221 10:10-11:30 2 active Negotiation tutorial bargaining tactics By the end of this session you will have studied print

Download onto your tablet or print the following pdf. English Grammar in Use - Intermediate 3rd ed - Murphy Unit 40 Third conditional

Complete exercises key to exercise

Check your answers with the key at the end of the file english_grammar_in_use_intermediate_3rd_ed_murphy_cambridge_unit40_if_3rd_conditional_key.pdf

Zoom meeting details Meeting ID: 790 6481 2277 Passcode: WwX2fj https://us04web.zoom.us/j/79064812277?pwd=3Nv2CIFcL3WEleMHgwLVAKb6inDjHU.1 ]]> Negotiation tutorial bargaining tactics 20221207 hw20221214 pix/icons8-collaboration-100_white.png Negotiation tutorial: Bargaining tactics | lynda.com Negotiation tutorial: Bargaining tactics | lynda.com

]]> active textbook market_leader/market_leader_3rd_intermediate/market_leader_3rd_intermediate_audio_cd02/market_leader_3rd_intermediate_audio_cd02_021.ogg pg 88 ex E role play ]]> 1 Negotiation tutorial: Bargaining tactics | lynda.com active move_html5_video negotiation_tutorial_bargaining_tactics_lynda.com-ba0dparciww.mp4 1 Negotiation tutorial bargaining tactics 20221207 hw20221214 active edit_ol_qa pix/icons8-collaboration-100_white.png Negotiation tutorial: Bargaining tactics | lynda.com Negotiation tutorial: Bargaining tactics | lynda.com

]]> At the beginning In the middle At the end ]]> At the beginning 1. Establish connection 2. Small chat 3. Ingratiation 4. Anchoring In the middle 5. Persuasive argumentation 6. Diagnostic questions 7. Active listening & paraphrasing 8. Brainstorming (moving past resistance) 9. Making concessions 10. Diagnostic questions (moving past resistance) At the end 11. Getting to agreement 12. Asking for reciprocity ]]> 1 pix/icons8-collaboration-100_white.png Negotiation set phrases 20221221 hw20221228 active prep_deck_shuffled_lines_halign deck_shuffled_lines_valign deck_shuffled_lines_halign shuffled_boxes Establishing connection → break the ice Ingratiation → be amiable Anchoring → ask rhetorical questions Exploring each other's needs → ask diagnostic questions Signalling for movement → show there is room for manoeuvre Active listening → paraphrase ]]> Establishing connection → break the ice Nice to meet you! How was your journey? Have you had a nice trip? Ingratiation → be amiable We're very excited to meet you today. We've heard a lot about your company. Feedback from your product / services is excellent. Anchoring → ask rhetorical questions Are you satisfied with...? Wouldn't you like...? Have you ever thought you could work faster if...? Exploring each other's needs → ask diagnostic (open) questions How much do you usually pay for...? What quantities would you...? Signalling for movement → show there is room for manoeuvre I think there's material for discussion My company might accept such terms if... Perhaps we could... I'd need to check if... Active listening → paraphrase So, you're saying... I get it I do see where you're coming from ]]> 2 pix/icons8-collaboration-100_white.png Negotiation giveaways 20221221 hw20221228-2 active prep_deck_shuffled_lines_halign deck_shuffled_lines_valign deck_shuffled_lines_halign shuffled_boxes Dealing with objections (resistance) Brainstorming new options → use conditional structures Probe with proposals → use what if + conditionals Showing preliminary agreement Making concessions → scratch my back and I'll scratch yours Closing the deal → recap & confirm Tying up loose ends → build a long-time relationship & generate repeat business ]]> Dealing with objections (resistance) That's what I thought at first but... Look at it this way... Have you seen (statistics / data / competitors' strategy...) ? Brainstorming new options → use conditional structures Don't worry, we're just considering... You don't have to commit yourself to..., you could only... Who else would benefit from...? Probing with proposals → use what if + conditionals What if you had... Would it help if... Showing preliminary agreement You sold me! If you could make a compelling case that... that'd (would) help. I'm with you up to now. So far, so good. It sounds good. If it's rock solid, I'll sign it. Making concessions Normally, we do... but for you, we can... I'd be ready to reconsider / decrease/ change... if you did... What do you need from me to support/agree fully? If I'm on it, I'll give you... Closing the deal Deal! Tying up loose ends I think we've covered a lot of ground today Shall we go out for dinner? I really look forward to this ]]> to tie up loose ends = to finish; to complete to probe (into sth) = to ask questions in order to find out secret or hidden information about sb/sth to get a foot in the door = to have a chance to do something that could lead to further opportunities. price conscious = aware of how much things cost and thus avoiding buying expensive items; looking for value for money to eavesdrop = to listen secretly to what other people are saying ingratiation = psychological technique in which an individual attempts to influence another person by becoming more likeable to their target; усилия, предпринимаемые человеком с целью понравиться другим людям. Совершенно очевидно, что если вам нужно чего-либо добиться от окружающих, то быстрее всего результаты будут достигнуты, если вы сможете сделать так, чтобы по отношению к вам испытывали теплые чувства to elicit = to get information or a reaction from sb, often with difficulty; to draw forth (what is latent); выявлять; делать вывод; выводить; вытянуть employee turn-around = total number of workers who leave a company over a certain time period. Includes those who exit voluntarily as well as employees who are fired or laid off compelling = that makes you pay attention to it because it is so interesting and exciting; so strong that you must do sth about it to reframe = to change the way something is expressed or considered over the long haul = over an extended period of time to get one up on somebody = to get an advantage over someone, or to do something that shows you are better than them reciprocity = situation in which two people, countries, etc. provide the same help or advantages to each other In case if you can supply these handbags in 2 weeks... ]]> 20221214 10:10-11:30 2 active Finding fixes (review w/ Pavel only) By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. Lifestyle Upper Intermediate Risk assessment lifestyle_upper_intermediate_students_book_pg_70-73_168_risk_assessment_mixed_conditionals.pdf Download onto your tablet or print the following pdf for our next lesson Market Leader 3rd Intermediate Case study - Pampas Leather Company pg 89 background reading market_leader_3rd_intermediate_course_book_pg87-9_138_negotiating_case_study_pampas_leather_company.pdf

]]> Lifestyle B2 1 Lead in active edit_ol_qa pix/icons8-collaboration-100_white.png What are these 2 men in the photo doing? Are they well equipped? ✓ they are finding fixes ✓ wear a helmet & appropriate outfit fix = (informal) solution to a problem, especially an easy or temporary one Could they have prepared better to such glitches? or are these usual teething problems? ✓ get a ladder (...) glitch = (informal) small problem or fault that stops sth working successfully teething problems = small problems that a company, product, system, etc. has at the beginning If you were in their situation, what would you do? ✓ call maintenance (...) What are contingencies? How do you deal with them? → make contingency plans contingency = events that may or may not happen, possibility black swan = metaphor describing an event which is unanticipated (perhaps because it seemed impossible or because no-one had considered it before), but which has very far-reaching consequences active textbook pg 70 ex 1 speaking T / Cl How would you build the extension (a terminal) to an airport like Heathrow? (...) What problem areas are likely to happen? (...) pg 70 ex 2 listening lifestyle_upper_intermediate_audio_cd02_1.ogg Grammar: Mixed conditionals pg 71 ex 4 grammar ]]> 20190618-0937 Conditionals active decks deck_of_phrases_conditionals.csv active textbook conditionals mindmap

]]> 20190624-1734 active review 20190624-1736 wip review teething problems = small problems that a company, product, system, etc. has at the beginning black swan = metaphor describing an event which is unanticipated (perhaps because it seemed impossible or because no-one had considered it before), but which has very far-reaching consequences fix = (informal) solution to a problem, especially an easy or temporary one glitch = (informal) small problem or fault that stops sth working successfully staircase ladder ~~From other side~~ On the other hand human mistakes are very crucial ]]> 20221207 10:10-11:30 2 active Preparing for a negotiation - Seven stages of a negotiation - Harry Mills By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson Market Leader 3rd Intermediate Negotiating market_leader_3rd_intermediate_course_book_pg87-9_138_negotiating_case_study_pampas_leather_company.pdf

Zoom meeting details Meeting ID: 790 6481 2277 Passcode: WwX2fj https://us04web.zoom.us/j/79064812277?pwd=3Nv2CIFcL3WEleMHgwLVAKb6inDjHU.1 ]]> 20221130 hw20221207 5 (Optional homework) Rehearsing for sound modulation pix/icons8-lecturer-100_white.png active textbook market_leader_3rd_intermediate_audio_cd02_18.ogg pg 87 ex B listening market_leader_3rd_intermediate_audio_cd02_19.ogg T / Cl Have you changed your ways of conducting negotiations over the years? (...) Lexical material: Language clues in negotiations (soft exposing give-aways) pg 87 ex C listening market_leader_3rd_intermediate_audio_cd02_20.ogg ]]> 1 Negotiating skills active edit_ol_qa pix/icons8-collaboration-100_white.png What is perhaps the most important skill a negotiator needs? ✓ versatility = being able to change & adapt to the situation → there is not a single technique of negotiation having a wide variety of skills Why is it important to be a good listener? ✓ information is power ✓ catch language clues to understand your opponent's position & expectations What kinds of behaviour are adequate? ✓ depending on the situation → manage conflict → manage pressure in a face-to-face negotiation ✓ plan effectively & be analytical ✓ be open minded & creative How can you repackage the negotiation? ✓ double-check your counterpart's eagerness to negotiate ✓ show your own desire to reach a compromise ✓ ensure you reach a win-win solution present in a new form What should a good negotiator look for? ✓ find if there's scope for negotiation → identify soft exposing give-aways = something that makes you guess the real truth about sth/sb giveaways How do you find out if there is room for more negotiations? ✓ listen out for language cues e.g. Perhaps♣ we can give you a discount if♠ ... ♣ perhaps ♠ if = language clues → some concessions (give-aways) are possible / probable eagerness, language clues active textbook ]]> active textbook 1 pix/icons8-collaboration-100_white.png Negotiation stages Negotiation stages active deck_shuffled_lines_valign shuffled_lines deck_shuffled_lines_halign prep_deck_shuffled_lines_halign ]]> 1 Negotiation tutorial bargaining tactics 20221207 hw20221214 active prep_ol_qa pix/icons8-collaboration-100_white.png Negotiation tutorial: Bargaining tactics | lynda.com Negotiation tutorial: Bargaining tactics | lynda.com

]]> How do they establish connection? ✓ talk about their children fig tree son 4-week old daughter = small talk How does he make his boss like him? ✓ he confirms he appreciated the fact she gave him paternity leave ✓ he made most of his paternity leave by spending time with his wife & newborn daughter → she likes him more psychological technique in which an individual attempts to influence another person by becoming more likeable to their target How does he anchor his request? ✓ flexitime policy could benefit the whole company and not only him ≠ not only him wants sth How does he move past her first resistance? That's what I thought at first but I did a lot of research What convincing arguments did he find? ✓ competitors are already doing it! ✓ employee satisfaction goes up ✓ employee turn-around decreases employee turn-around = total number of workers who leave a company over a certain time period. Includes those who exit voluntarily as well as employees who are fired or laid off How does he react to her doubts & questions? ✓ ask diagnostic, possibly rhetorical, questions ✓ Have you seen customer survey stats (statistics)? (Yes, she has. Complaints were down about 10%. Sales were up about the same) = answer support his requests (she says 'I get it') Why does he ask another so-called diagnostic question? (Who else would benefit from a flexible schedule?) ✓ to elicit the answer from his boss → brainstorming = make your partner agree with the solution by coming to it together to elicit = to get information or a reaction from sb, often with difficulty; to draw forth (what is latent); выявлять; делать вывод; выводить; вытянуть How does he reframe his request? ✓ Look at it this way... → describe another person who could benefit from the request = remind your partner of another example situation to reframe = to change the way something is expressed or considered What expressions show your partner is listening actively? ✓ So, you're saying... = soft exposing give-aways → paraphrasing give-away = something that makes you guess the real truth about sth/sb What fixed expression confirms she understands Tom's requests? ✓ I do see where you're coming from = I understand the logics How does Tom move past further resistance? ✓ (Don't worry,) (we're) just brainstorming here! = don't ask any commitment from your partner yet → don't put your partner in an impossible situation When does Tom start making a concession? ✓ once his boss has accepted in principle but has doubts about others accepting → make the request easier to approve (it doesn't have to be a 'sweeping change', just a team) What other diagnostic question(s) to move past resistance does he ask? What do you need from me to support/agree fully? = first genuine, non-rhetorical question How does she phrase her terms of approval? If you could make a compelling case that... that'd (would) help. = 2nd conditional compelling = that makes you pay attention to it because it is so interesting and exciting; so strong that you must do sth about it over the long haul = over an extended period of time How does Tom show agreement? ✓ I'm on it. I'll give you tools to measure results... → show you will continue your commitment beyond the 'time of sale' How does she confirm her approval? If it's rock solid, I'll sign it. What does going one up on somebody mean? Why does Tom offer to do more? ✓ to get an advantage over someone, or to do something that shows you are better than them = promises to do even more than what she wants → ask for reciprocity ✓ Would you be willing to... (present the request at the next meeting) reciprocity = situation in which two people, countries, etc. provide the same help or advantages to each other How does Tom confirm the positive outcome of their conversation? ✓ I'm thrilled. ✓ I'm a lot closer than I was 5min ago. = win-win situation misnomer = name or a word that is not appropriate or accurate to deem = to have a particular opinion about sth; to consider versatility = having a wide variety of skills overriding = more important than anything else in a particular situation eagerness = positive feeling of wanting to push ahead with something giveaway = something that makes you guess the real truth about sth/sb; демаскирующий признак to probe (into sth) = to ask questions in order to find out secret or hidden information about sb/sth; to touch, examine or look for sth, especially with a long thin instrument persuading persuasive ... to hide information about your ~~needings~~ needs It can ~~save~~ keep | maintain | preserve the temperature all day It has the longest lasting battery ]]> 20221130 10:10-11:30 2 active PTEC - drafting a presentation & preparing for oral delivery PTEC - drafting a presentation PTEC - preparing for oral delivery PTEC - presentations striking a compromise between pitches & public speaking PTEC - dealing with questions and sound bites SPEAKING CLUB - Dealing with questions from the peer review team By the end of this session you will have studied Zoom meeting details Meeting ID: 790 6481 2277 Passcode: WwX2fj https://us04web.zoom.us/j/79064812277?pwd=3Nv2CIFcL3WEleMHgwLVAKb6inDjHU.1 ]]> 20221123 Drafting a presentation hw20221130 pix/icons8-collaboration-100_white.png 1 Drafting a presentation pix/icons8-collaboration-100_white.png active deck_shuffled_lines_halign prep_deck_shuffled_lines_halign ]]> 2 Improving text in slides active edit_ol_qa_writing edit_ol_qa pix/icons8-collaboration-100_white.png Our objectives • Provide accounting support • Maintain a database of currency operations. • participate in yearly financial reports; Be consistent with punctuation]]> → either skip all articles ✓ Organization of delivery processes of goods from suppliers to company warehouse → or use all of them ✓ Organization of the delivery process of goods from the supplier to a warehouse of the company Be consistent with ellipses of articles T travel and V visa policies]]> Use capital letters only in names or acronyms Get Gain new experience]]> Avoid simple expressions such as 'good, bad...' About me Miscellanies / Personal interests ]]> Make use of standard and/or fixed expressions Fech Fetch your labour contract at the HR ~~center~~ centre (BrEn) ✓ ~~Fech~~ Fetch your ~~labour~~ labor contract at the HR center (AmEn) ]]> Use a spell checker and be consistent with the language (e.g. either British English or American English, but not both). Be grammatically consistent when listing tasks 1 Preparing for oral delivery pix/icons8-collaboration-100_white.png active deck_shuffled_lines_halign prep_deck_shuffled_lines_halign 1. 2. 3. 4. 5. 6. 7. 8. ]]> go through the presentation checklist record yourself on video dry run your presentation get feedback from colleagues ]]> active textbook

Practice

Our mission is simple – building a safer world. And in fulfilling that mission we aim to become the global leader in cybersecurity – by securing technology to make sure that the possibilities it brings become opportunities for each and every one of us. Bring on endless possibilities. Bring on a safer tomorrow. Eugene Kaspersky, CEO of Kaspersky We are forever innovating, delivering protection that’s effective, usable and accessible. We pride ourselves on developing world-leading security that keeps us – and every one of our 400 million users protected by our technologies, and 250,000 corporate clients – one step ahead of potential threats. https://www.kaspersky.com/about/company

]]> 2 Oral delivery - Focus on volume active edit_2columns_2qa edit_ol_qa pix/icons8-hand-with-pen-100_white.png talk about the selling points of this product. Today, we'll talk about the selling points of this product.]]> Read the sentence and try interpreting it in different ways. What the hell are you doing here?! What the hell are you doing here?! What the hell are you doing here?! What the hell are you doing here?! What the hell are you doing here?! What the hell are you doing here?!]]> 3 Oral delivery - Focus on flow active edit_2columns_2qa pix/icons8-lecturer-100_white.png What the hell are you doing here?! W h a t t h e h e l l (pause) a r e you (pause) doing--here?! Whatthehell (pause) a r e you---doing---here?! What--the--hell--are (pause) you (pause) doing---here?! Whatthe--h e l l--are--you--d o i n g----here?!]]> 4 Oral delivery - Focus on pitch & rhythmical patterns active edit_2columns_2qa pix/icons8-lecturer-100_white.png that is the question]]> () in the text] before the keyword.]]> that is the question To be or not to be, that is the question To be or not to be, () that is () the question To be () or not to be, that () is the question]]> 5 Rehearsing for sound modulation hw20221207 pix/icons8-lecturer-100_white.png active prep_deck_shuffled_lines_halign deck_shuffled_lines_halign (paste your script here) ]]> intensity = strength of sth, for example light, that can be measured pitch = how high or low a sound is, especially a musical note perfect pitch = ability to identify or sing a musical note correctly without the help of an instrument 20221123 10:10-11:30 2 active PTEC - building rapport (understanding pitches vs public speaking) By the end of this session you will have studied Zoom meeting details Meeting ID: 790 6481 2277 Passcode: WwX2fj https://us04web.zoom.us/j/79064812277?pwd=3Nv2CIFcL3WEleMHgwLVAKb6inDjHU.1 ]]> 20221116 Writing a pitch hw20221123 pix/icons8-lecturer-100_white.png 2 Writing a pitch hw20221123 pix/icons8-lecturer-100_white.png active edit_2columns_2qa prep_2columns_2qa edit_text_for_reading_task shuffled_boxes Practise the following techniques to keep the audience interested: ✓ tripling This course was cheap, interesting and effective ✓ alliteration rapid, relevant and realistic ✓ rhymes Our brand in their hand ]]> alliteration = use of the same letter or sound at the beginning of words that are close together, as in sing a song of sixpence rhyme = word that has the same sound or ends with the same sound as another word

Pitch structure

Antivirus software - Alex Can you imagine data safety without restrictions? (pause) Safe, secure and stable. This is what we guarantee... My name is...

Self printing service - Kirill We print, bind, and deliver Methodology: Monitoring progress ✓ record yourself on video every 4-6 months hint: you may use Zoom ✓ choose a topic which you know well and does not need preparation e.g: self-introduction, your company, your flagship product ✓ be spontaneous, don't read any notes → rely on your communication skills and language ✓ compare your new video recording with the previous one → check progress in language & communicativeness ✓ record other takes until you are satisfied with your corrections → keep this latest video recording for your next check ]]> 1 Introduction to public speaking & giving presentations active edit_ol_qa pix/icons8-collaboration-100_white.png World Championship of Public Speaking: Part 2 Published on Nov 9, 2012 Each year, Toastmasters International hosts the World Championship of Public Speaking. After months of regional elimination rounds, 30,000 international competitors are whittled down to nine finalists, the best public speakers in the world. http://www.youtube.com/watch?annotation_id=annotation_958291&feature=iv&src_vid=rvbg9kFDTxg&v=LK_N_3NvDbA 1) emotional language 2) intonation, pace of delivery 3) body language 4) connection with the audience (share experience) 5) convincing, long-lasting message → use the Presentation Checklist you completed earlier Compare the following candidates:]]> Andrew 〆too emotional body language (posture)? 〆excessive emotional language 〆cliches → too theatrical Stuart ✓ rhetorical question which involves the audience (Do you want to know...?) ✓ body language (hands supporting 'What if') 〆wrong tie 〆little assertive posture 〆not charismatic enough to be persuasive = 3rd Ronald ✓ more effective making people laugh than asking a rhetorical question → good connection with the audience ✓ rather charismatic, father-like, trustworthy appearance ✓ me, myself and I = tripling technique ✓ addressing the audience on the left, in front, and on his right (during 'Me, myself and I') Palaniappa ✓ sense of humour e.g. 25 pairs, women 50 ✓ connecting with the audience e.g. Imagine your shoes are for me... Come on, take them off! ✓ able to engage audience by asking them to actually do sth memorable = very smart = 2nd Kenny 〆speech delivered like a sermon by a priest 〆excessive emotional language for certain audiences 〆rather dressed up → posture in contradiction with message Diana 〆excessive emotional level 〆distractingly painful & husky voice Ryan ✓ begins speech off stage (i.e. no introduction, jump into action) ✓ trust is a must (rhyme) ✓ a tattoo or two (alliteration) ✓ sharing a secret (four tattoos) → building rapport ✓ body language ('the' girl, 4 tattoos) ✓ use of ellipses in the narrative (skips traditional 'I do', concludes by 'I promise') ✓ convincing message & experience audience may identify with = winner 1 Drafting a presentation hw20221130 pix/icons8-collaboration-100_white.png active prep_deck_shuffled_lines_halign deck_shuffled_lines_halign ]]> pinnacle /ˈpɪnəkl/ = top or most successful point to seal the deal = to come to an agreement, to finalise the deal; to make an agreement official sting = sharp often poisonous wounding organ of an insect, snake, etc by on your own I didn't catch any ~~memorisable~~ memorable phrases ]]> 20221116 10:10-11:30 2 active PTEC - evaluating sales pitches (Presentation Checklist) By the end of this session you will have studied Zoom meeting details Meeting ID: 790 6481 2277 Passcode: WwX2fj https://us04web.zoom.us/j/79064812277?pwd=3Nv2CIFcL3WEleMHgwLVAKb6inDjHU.1 ]]> 20221109 Pitch analysis - case study 1 hw20221116 pix/icons8-collaboration-100_white.png Presentation Checklist to decide if and why the presentation was successful) video

2010 Dayton elevator speech winner http://www.youtube.com/watch?v=i6O98o2FRHw ]]> 1 Pitch analysis - case study 1 active edit_ol_qa pix/icons8-collaboration-100_white.png Presentation Checklist to decide if and why the presentation was successful) video

2012 BPC elevator speech winner elevator_pitch_contest_winner_nancy_t_wheeler_university_of_dayton.mp4 http://www.youtube.com/watch?v=BIo-enMAIxE ]]> What are the positive aspects of this pitch? ✓ supportive body language ✓ short sentences ✓ call for start up capital ✓ break even point ✓ ROI - return on investment ✓ comparison with competition to break even = to attain a level at which there is neither gain nor loss, as in business What areas need to be improved? 〆little convincing concept (do you really need it?) 〆questionable projections 〆rather artificial intonation in rhetorical questions (sounds too much like a sales pitch) projection = estimate or statement of what figures, amounts, or events will be in the future, or what they were in the past, based on what is happening now Was the presentation successful? Would you invest money in this project? ✓ no, because the narrative (i.e. description & selling of the product) failed to convince although delivery was better than in case study 1 2 20220901 hw20220906 Enriching language with synonyms Building a narrative flow & cohesion active edit_ol_qa pix/icons8-dictionary-100_white.png to listen to talk about → Today, we'll talk about the selling points of this product.]]> ]]> to depict to portray to represent to remind to remind = to help sb remember sth important that they must do to show in, or as in, a picture to hide to reveal to disclose to hide = to put or keep sb/sth in a place where they/it cannot be seen or found to make sth known to sb, to show sth that previously could not be seen to suggest to claim to symbolise to claim = to say that sth is true although it has not been proved and other people may not believe it to express indirectly by an image, form, or model to illustrate to embody to recall to recall = to make sb think of sth to make the meaning of sth clearer by using examples, pictures, etc; to express or represent an idea or a quality to be reminiscent of to be regarded as to be considered as to be reminiscent of = reminding you of sb/sth to be thought about in a particular way 2 Writing a pitch hw20221123 pix/icons8-lecturer-100_white.png active prep_2columns_2qa edit_2columns_2qa edit_text_for_reading_task shuffled_boxes Practise the following techniques to keep the audience interested: ✓ tripling This course was cheap, interesting and effective ✓ alliteration rapid, relevant and realistic ✓ rhymes Our brand in their hand ]]> alliteration = use of the same letter or sound at the beginning of words that are close together, as in sing a song of sixpence rhyme = word that has the same sound or ends with the same sound as another word

Pitch structure

rhetorical question / hook / quote self-introduction name of your company target customer & needs brief description main benefits differences from competition USP(s) (unique selling point) your request / call for action anticipated questions promise ]]> quote = group of words or a short piece of writing taken from a book, play, speech, etc. and repeated because it is interesting or useful to break even = to attain a level at which there is neither gain nor loss, as in business return (~ on investment, R.O.I) = amount of profit made on investment business angel = investor who provides financial backing for small start-ups or entrepreneurs. Angel investors are usually found among an entrepreneur's family and friends and are essentially the exact opposite of a venture capitalist venture capitalist = investor who either provides capital to start-up ventures or supports small companies that wish to expand but do not have access to equities markets infographic = collection of imagery, data visualizations like pie charts and bar graphs, and minimal text that gives an easy-to-understand overview of a topic rapport /ræ'pɔ:r/ = friendly relationship in which people understand each other very well projection = estimate or statement of what figures, amounts, or events will be in the future, or what they were in the past, based on what is happening now Except Beside the idea, she should maybe ~~say~~ talk about ]]> 20221109 10:10-11:30 2 active Presenting a new machine PTEC - how to analyse a presentation & learn from mistakes By the end of this session you will have studied Zoom meeting details Meeting ID: 790 6481 2277 Passcode: WwX2fj https://us04web.zoom.us/j/79064812277?pwd=3Nv2CIFcL3WEleMHgwLVAKb6inDjHU.1 ]]> 20221102 hw20221109 Signposting pix/icons8-lecturer-100_white.png Choose role A or role B. Prepare a short presentation. Make sure the audience understand what you are talking about. Be logical. Explain where you come from, where you are now, where you're going to. → break down your presentation into clear parts 20221102 Presentation Checklist hw20221109_02 Use the following presentation checklist to build your narrative. active textbook Scottish Elevator - Voice Recognition - ELEVEN ! https://www.youtube.com/watch?v=NMS2VnDveP8 ]]> active textbook The car of the future Feedback ]]> 1 Presentation Checklist hw20221109_02 active edit_2columns_2qa prep_2columns_2qa Use the following presentation checklist to build your narrative. Methodology Visuals Use of language Delivery Conclusion

Presentation checklist

]]> --> to flick You shouldn't do that with your pen when speaking to move or make sth move with sudden quick movements to fidget You will distract your audience if you keep doing so to move restlessly posture /'pɔstʃə:/ It shouldn't be too relaxed or rigid position in which you hold your body when standing or sitting voice modulation You will sound boring if you haven't enough manner of speaking in which the loudness or pitch or tone of the voice is modified lectern You shouldn't hide behind it when speaking stand for holding a book in a church or chapel, esp. for a bible from which lessons are to be read; a similar stand for a lecturer 2 Dealing with bad habits and mistakes active edit_ol_qa pix/icons8-collaboration-100_white.png What can you do to avoid those mistakes and/or bad habits? Flicking with your pen when speaking ✓ try holding a cup almost filled to capacity to force you to be calm to flick = to move or make sth move with sudden quick movements Fidgeting and as a result distracting your audience ✓ imagine a cat is resting on your shoulder ✓ place a pair of gloves on your shoulders → they shouldn't fall off to fidget = to move restlessly, without stopping, nervously Your posture is not comfortable or looks artificial ✓ imagine yourself under water or walking on the moon, with no gravity → you may move without difficulty, smoothly, but you'll have to do so slowly posture /'pɔstʃə:/ = position in which you hold your body when standing or sitting You sound boring because you haven't enough voice modulation ✓ highlight in your notes expressions which you want to stress ✓ drill rhetorical questions ✓ rehearse key sentences e.g. 1st introduction, conclusion voice modulation = manner of speaking in which the loudness or pitch or tone of the voice is modified You are hiding behind the lectern when speaking ✓ avoid using a lectern altogether → use a 2nd monitor on the floor facing you rather than the audience ✓ stand in the middle of the stage when giving the introduction, making transitions and concluding ✓ move towards the left when talking about advantages ✓ move towards the right when talking about disadvantages → make use of space but don't overdo it lectern = stand for holding a book in a church or chapel, esp. for a bible from which lessons are to be read; a similar stand for a lecturer 3 Criteria for evaluating a presentation hw20220203 active pix/icons8-collaboration-100_white.png deck_shuffled_lines_halign visual

→ place the following criteria under the correct headings. → use them for self assessment as well as evaluating other presentations. ]]>

Methodology

rh____i__l q________

Visuals

inf_______ o___l__d

Use of language

tri_____ arg______

Delivery

p___ e__ con____

Conclusion

op____g ]]> Methodology introduction rhetorical question(s) / hook breakdown / plan of the presentation clear parts transitions between parts clear & memorable conclusion Visuals legibility no information overload (e.g. tables from spreadsheets) variety (line graphs, bar graphs, pie charts...) Use of language vocab grammatical structures tripling arguments Delivery pace articulation & pronunciation intonation stress on keywords body language eye contact Conclusion recap general conclusion recommendations opening --> ]]> 1 Pitch analysis - case study 1 hw20221116 active prep_ol_qa edit_ol_qa pix/icons8-collaboration-100_white.png Presentation Checklist to decide if and why the presentation was successful) video

2010 Dayton elevator speech winner http://www.youtube.com/watch?v=i6O98o2FRHw ]]> What are the positive aspects of this pitch? ✓ convincing argumentation & simple concept ✓ short sentences without conjunctions to insist on mechanically exponential growth pattern ✓ tripling technique (e.g. This course was cheap, interesting and effective) ✓ alliteration (e.g. rapid, relevant and realistic) ✓ rhymes (your brand in their hand) What areas need to be improved? 〆no start up capital mentioned 〆no call for action or request (i.e. asking audience to reflect on or do sth) 〆no comparison with competition 〆too fast speech (poor articulation, grammar mistake...) 〆little rapport with the audience rapport /ræ'pɔ:r/ = friendly relationship in which people understand each other very well Was the presentation successful? Would you invest money in this project? ✓ yes, because the narrative (i.e. selling of the product) was convincing although delivery had many mistakes Conclusion: → if you have a good idea, you can sell it even with a poor presentation Opening: → if you have a bad idea, can you sell it with a good presentation? to flick = to move or make sth move with sudden quick movements to fidget = to move restlessly, without stopping, nervously voice modulation = manner of speaking in which the loudness or pitch or tone of the voice is modified to take charge = to assume control lectern = stand for holding a book in a church or chapel, esp. for a bible from which lessons are to be read; a similar stand for a lecturer shade ~ of sth = different kind or level of opinion, feeling, etc rigid /'ridʒəd/ = (often disapproving) (of rules, methods, etc.) very strict and difficult to change; stiff and difficult to move or bend mannerism = way of speaking or moving that is typical of a person to broach = to begin a discussion of something difficult to feature = to include someone or something as an important part to sport = to have or wear sth in a proud way so that everyone can see; to wear or be decorated with something to possess = to have; владеть to lack = not to have to address = to deal with eventually = finally; в конечном итоге state-of-the-art = using the most modern or advanced techniques or methods; as good as it can be at the present time auditory audience ]]> 20221102 10:10-11:30 2 active Signposting - What can break a presentation? By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. The Business 2.0 Upper Intermediate Unit 3.4 Delivering presentations the_business_upper_intermediate_2_0_students_book_pg42-43_delivering_presentations_signposting.pdf

Zoom meeting details Meeting ID: 790 6481 2277 Passcode: WwX2fj https://us04web.zoom.us/j/79064812277?pwd=3Nv2CIFcL3WEleMHgwLVAKb6inDjHU.1 ]]> 20221026 hw20221102 Signposting pix/icons8-lecturer-100_white.png Choose role A or role B. Prepare a short presentation. Make sure the audience understand what you are talking about. Be logical. Explain where you come from, where you are now, where you're going to. → break down your presentation into clear parts active textbook A tour of the British Isles in accents http://www.youtube.com/watch?v=-8mzWkuOxz8 Feedback T / Cl Vowels practice /i/ ↔ /o/ Rationale → identify and position /ə/ References mug /'məg/ OR /'mʌg/ but NOT /'mɔg/ cup /'kəp/ OR /'kʌp/ but NOT /'kɔp/ cost /'kɔst/ ]]> active textbook ]]> wip textbook the_business_upper_intermediate_2_0_audio_cd01_051.ogg the_business_upper_intermediate_2_0_audio_cd01_052.ogg the_business_upper_intermediate_2_0_audio_cd01_053.ogg the_business_upper_intermediate_2_0_audio_cd01_054.ogg ]]> active textbook pg 42 ex 5 6 listening the_business_upper_intermediate_2_0_audio_cd01_055.ogg Lexical material: Signposting, digressing, ending one point... T / Cl What expressions do you use to tell your audience you will start a new part? [In other words | Let's turn to] ✓ Let's turn to = signposting pg 43 ex 7 listening the_business_upper_intermediate_2_0_audio_cd01_055.ogg ]]> 2 Presentation keywords active deck_shuffled_lines_halign pix/icons8-dictionary-100_white.png to talk about

to observe

to mention

Introducing the topic to present → to talk about ]]>

1. Introducing the topic

to bring up to raise

2. Giving the background (putting in the picture)

to refer to to originate from

3. Explaining the breakdown / plan

to have a look at to focus on

4. Making transitions from one part to another

First of all Last but not least

5. Describing characteristics

to feature to lack

6. Making observations

to notice to note

7. Drawing conclusions

to put it in a nutshell to sum up ]]> 1. Introducing the topic to bring up to raise to deal with to address to tackle to broach

2. Giving the background (putting in the picture)

to refer to to originate from to have to do with to relate to to be associated with

3. Explaining the breakdown / plan

to have a look at to focus on to cover

4. Making transitions from one part to another

First of all Last but not least to begin with then eventually

5. Describing characteristics

to feature to lack to highlight to possess to sport to star

6. Making observations

to notice to note to point out to show

7. Drawing conclusions

to put it in a nutshell to sum up to end with to conclude (by saying that...) ]]> 3 hw20221109 Signposting active edit_role_play pix/icons8-lecturer-100_white.png Choose role A or role B. Prepare a short presentation. Make sure the audience understand what you are talking about. Be logical. Explain where you come from, where you are now, where you're going to. → break down your presentation into clear parts 1. Introducing the topic to bring up to raise to deal with to address to tackle to broach

2. Giving the background (putting in the picture)

to refer to to originate from to have to do with to relate to to be associated with

3. Explaining the breakdown / plan

to have a look at to focus on to cover

4. Making transitions from one part to another

First of all To begin with Then Eventually Last but not least

5. Describing characteristics

to feature to lack to highlight to possess to sport to star

6. Making observations

to notice to note to point out to show

7. Drawing conclusions

to put it in a nutshell to sum up to end with to conclude (by saying that...)]]> visual

]]> You have invented a new machine. Give a short presentation: you want to convince business angels to invest in further development. Would you like to drive this state-of-the-art vehicle? It is designed to address the urban needs of emerging economies! Today, we'll look at... visual

You have invented a new machine. Give a short presentation: you want to convince business angels to invest in further development. ]]> How can we tackle traffic jams in the city? This is what I'm going to talk about in today's presentation To begin with... 1 Presentation Checklist hw20221109_02 active edit_2columns_2qa prep_2columns_2qa Use the following presentation checklist to build your narrative. Methodology Visuals Use of language Delivery Conclusion

Presentation checklist

METHODOLOGY ✓ introduction ✓ rhetorical question(s) / hook / quotation ✓ objectives & tasks ✓ breakdown / plan of the presentation ✓ logical structure ✓ check audience understanding with CCQs (Concept Checking Questions) ✓ clear parts ✓ transitions between parts ✓ commenting slides (occasionally paraphrasing but no feeling of reading) ✓ objectives Has the goal of the presentation been achieved? ✓ timing (total vs per slide) ✓ clear & memorable conclusion VISUALS ✓ legibility (incl. slide numbers for reference, progression bar) ✓ no information overload (e.g. tables from spreadsheets) ✓ variety (infographics, line graphs, bar graphs, pie charts...) ✓ layout of information on the slide (top left → bottom right) ✓ photos / video clips ✓ mini intervention(s) of subject-matter experts USE OF LANGUAGE ✓ vocab ✓ graded language and little jargon ✓ grammatical structures & accuracy ✓ conjunctions, adverbial phrases ✓ tripling arguments ✓ metaphors DELIVERY ✓ pace ✓ articulation & pronunciation ✓ intonation ✓ no obvious signs of reading ✓ stress on keywords ✓ body language ✓ eye contact CONCLUSION ✓ recap ✓ general conclusion ✓ recommendations ✓ contacts if further information required ✓ call for action ✓ opening ✓ Q&A session ]]> chore /tʃɔ:/ = task that you do regularly; unpleasant or boring task sexy = exciting and interesting flavour of the month = popular to broach = to begin a discussion of something difficult to feature = to include someone or something as an important part to sport = to have or wear sth in a proud way so that everyone can see; to wear or be decorated with something to possess = to have; владеть to lack = not to have to address = to deal with eventually = finally; в конечном итоге state-of-the-art = using the most modern or advanced techniques or methods; as good as it can be at the present time jargon = characteristic language of a particular group acronym = word formed from the initial letters of the several words in the name signposting = post bearing a sign that gives directions or shows the way digression = message that departs from the main subject reduced sentences = clauses without a subject or sometimes even a verb used in the bullet points of a slide to emphasise = to stress, single out as important splitted for split into categories ]]> 20221026 10:10-11:30 2 active Top gear Presenting a new machine By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. Speak Out Intermediate

Read the following pg 64 ex 2 DVD preview speak_out_intermediate_students_book_pg64-65_top_gear_presenting_a_new_machine_writing_an_advertisement.pdf Optional homework smartphone or tablet device

Download onto your tablet or print the following pdf for our next lesson. Market Leader 3rd edition Upper Intermediate Unit 7 Management styles Case study - Selig and Lind pg 73 writing a recommendation use expressions from pg 67 ex D use expressions from pg 68 ex E see pg 131 writing a report (including an executive summary) (optional: practise limiting adverbial phrases & inversions from penultimate lesson) → send in *.docx duncanpotter@yandex.ru market_leader_3rd_upper_intermediate_students_book_pg66-73_unit7_management_styles.pdf

Zoom meeting details Meeting ID: 790 6481 2277 Passcode: WwX2fj https://us04web.zoom.us/j/79064812277?pwd=3Nv2CIFcL3WEleMHgwLVAKb6inDjHU.1 ]]> active textbook use expressions from pg 67 ex D use expressions from pg 68 ex E T / Cl Feedback → practise limiting adverbial phrases & inversions from penultimate lesson Not only is Martina ~~is a~~ quite a directive person, she is also ~~and~~ goal-oriented.. Under no circumstances is will Martina ~~will~~ have any problems with deadlines.

Intonation drill ]]> active textbook video

DVD case study commentary Feedback T / Cl Why did he alienate from his staff? 〆result-oriented 〆unclear goal-setting 〆demotivating by not involving staff in decision-making 〆poor, little constructive feedback → improve communication skills What are the most striking weaknesses of the candidates? 〆Ruth doesn't appear to want to accommodate her management style to an international team 〆Kazuo might turn people off by considering company is more important than individuals 〆Eduardo may be too hesitant and not prepared to take tough decisions because he wants to be liked too much 〆Martina believes people are motivated by money Who would the consultant recommend? ✓ Ruth might face some resistance at the beginning but eventually will meet deadlines = favourite candidate ✓ Eduardo would build a good rapport with team members but might not get things done = front-runner ]]> active textbook DVD pg 64 ex 1 2 DVD preview pg 64 ex 3 4 DVD view ]]> wip textbook speak_out_intermediate_audio_cd01_43.ogg pg 65 ex 5 D E presentation use key phrases pg 65 ex 6 A writing an advertisement ~~set for homework pg 65 ex 6 B writing an advertisement~~ ]]> 3 hw20221102 Signposting active edit_role_play pix/icons8-lecturer-100_white.png Choose role A or role B. Prepare a short presentation. Make sure the audience understand what you are talking about. Be logical. Explain where you come from, where you are now, where you're going to. → break down your presentation into clear parts 1. Introducing the topic to bring up to raise to deal with to address to tackle to broach

2. Giving the background (putting in the picture)

to refer to to originate from to have to do with to relate to to be associated with

3. Explaining the breakdown / plan

to have a look at to focus on to cover

4. Making transitions from one part to another

First of all To begin with Then Eventually Last but not least

5. Describing characteristics

to feature to lack to highlight to possess to sport to star

6. Making observations

to notice to note to point out to show

7. Drawing conclusions

to put it in a nutshell to sum up to end with to conclude (by saying that...)]]> visual

You have invented a new machine. Give a short presentation: you want to convince business angels to invest in further development. ]]> How can we tackle traffic jams in the city? This is what I'm going to talk about in today's presentation To begin with... quirky = strikingly unconventional parkour = freerunning; non competitive sport which involves running, jumping, climbing & other complicated techniques traceur = man participating in parkour traceuse = woman participating in parkour for peace's sake = used to emphasize that it is important to do sth or when you are annoyed about sth ginormous /dʒʌɪˈnɔːməs/ = (BrE, spoken) extremely large sluggish = moving, reacting or working more slowly than normal and in a way that seems lazy entertaining = interesting and amusing by the way To sum up | In conclusion, I believe Martina is a the perfect candidate for this position Not only is Martina ~~is a~~ quite a directive person, she is also ~~and~~ goal-oriented.. Under no circumstances is will Martina ~~will~~ have any problems with deadlines. ]]> 20221019 10:10-11:30 2 active Case study - Selig and Lind By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. Market Leader 3rd edition Upper Intermediate Unit 7 Management styles Case study - Selig and Lind pg 72 background pg 73 description of managers 1-4 → read & prepare pg 73 task 2, 3 market_leader_3rd_upper_intermediate_students_book_pg66-73_unit7_management_styles.pdf smartphone or tablet device

Download onto your tablet or print the following pdf for our next lesson. limiting_adverbials_mindmap.pdf Optional homework smartphone or tablet device

Download onto your tablet or print the following pdf for our next lesson. Grammar and vocabulary for CAE and Proficiency by Longman pg 118 grammar rules

Complete exercises pg 119 ex 1 2 3 4 key to exercise

Check your answers with the key at the end of the file grammar_and_vocabulary_for_CAE_and_proficiency_Longman_Side_Wellman_pg118-119_inversion_after_negative_adverbs_w_key.pdf

Zoom meeting details Meeting ID: 790 6481 2277 Passcode: WwX2fj https://us04web.zoom.us/j/79064812277?pwd=3Nv2CIFcL3WEleMHgwLVAKb6inDjHU.1 ]]> active textbook market_leader_3rd_upper_intermediate_audio_cd02_21.ogg Functional language: Stating the purpose, involving the audience Functional language: Persuading, emphasising, exemplifying Functional language: Changing the subject, referring to visuals, discussing implications T / Cl 'Turning now to' means [emphasising a point | changing subjects] ✓ changing subjects pg 71 ex D vocab T / Cl Is there anything missing in this presentation? 〆 price positioning ≠ presentation targeting people placing orders → rather convincing, though general, informative product presentation set for homework - to be confirmed pg 71 ex E presentation → practise expressions from the useful language box

Presentation delivery Feedback ]]> 1 Lead in active edit_ol_qa pix/icons8-collaboration-100_white.png Would you like to relocate to Copenhagen, Denmark? ✓ better work life balance in Scandinavian countries ✓ lifestyle closer to nature (...) What differences in corporate culture & management style would you expect? ✓ stronger labour law to protect employees ✓ less stressful work conditions labour law = body of law that applies to matters such as employment, wages, conditions of work, labour unions, and labour-management relations What mistakes could a result-oriented manager make when running an international team with a Scandinavian corporate culture? 〆being too authoritarian 〆making decisions without consensus 〆providing little support with for less experienced team members 〆socialising not enough = not taking into consideration cultural differences among team members → needs cross-cultural skills to call a spade a spade = to call a person or thing a name that is true but not polite; speak bluntly; use the plainest language Do you think strong leaders groom weak managers? 〆strong leader may create too comfy a work environment → managers need to be thrown in at the deep end to learn & become autonomous to be thrown in at the deep end = to be given a difficult job without preparation to groom sb (for / as sth) = to prepare or train sb for an important job or position active textbook Lexical material: Choosing the right manager & management style pg 72 background reading T / Cl What management mistakes do you think Paul Johnstone made? (...) Was he too authoritarian? (...) pg 72 management style of Paul team member #1 market_leader_3rd_upper_intermediate_audio_cd02_22.ogg T / Cl What is a better management style: saying what to do or how to do things? ✓ what to do = focus on goals → provide support only if needed = situational management Hersey & Blanchard - Situational leadership

team member #2 market_leader_3rd_upper_intermediate_audio_cd02_23.ogg T / Cl What is more effective: being a people's person or focusing on results? ✓ depends on short & long term goals → build rapport if long term, strategic goals are set Blake & Mouton - Managerial chart

team member #3 market_leader_3rd_upper_intermediate_audio_cd02_24.ogg T / Cl Has Paul Johnstone any potential for improving his management style? 〆should have already proven by now that he is prepared to learn & improve himself → current situation is not a warning but a likely dismissal → leadership course is probably too late What management styles should be used? ✓ see pg 67 ex D pg 72 replacing the project manager pg 73 read descriptions pg 73 task 1 2 T / Cl Rank candidates in terms of suitability → Isn't Ruth too decisive? (indeed, sales management consists in pushing people) → Will the team want to work 6-7 days a week with Kazuo when they're already exhausted? → Is Eduardo decisive enough? → Has Martina got sufficient interpersonal skills? pg 73 task 3 4 〆Martina has limited experience in managing people (only IT, not multicultural) ✓ Eduardo may set a better example for a customer service to retail outlets though is not goal oriented ]]> disheartening = not to motivate or encourage distant = not friendly; not wanting a close relationship with sb morale /mə:'æl/ = amount of confidence and enthusiasm, etc. that a person or a group has at a particular time to the letter = in every detail ashamed ~ (of sth/sb / yourself) | ~ (that ...) | ~ (to be sth) = feeling shame or embarrassment about sb/sth or because of sth you have done to alienate /ˈeɪljəneɪt/ = to make sb less friendly or sympathetic towards you; to make sb feel that they do not belong in a particular group front-runner = competitor thought likely to win rapport /ræ'pɔ:r/ (with sb) | ~ (between A and B) = a friendly relationship in which people understand each other very well tenacious = that does not stop holding sth or give up sth easily; determined to overlook = to fail to notice to carry out = to execute, to perform labour law = body of law that applies to matters such as employment, wages, conditions of work, labour unions, and labour-management relations to be thrown in at the deep end = to be given a difficult job without preparation to groom sb (for / as sth) = to prepare or train sb for an important job or position to call a spade a spade = to call a person or thing a name that is true but not polite; speak bluntly; use the plainest language How As | Whatever it is more convenient for you It's not the only ~~one~~ outstanding feature I can offer ~~you~~ an outstanding product ~~for you~~ We can ~~froze~~ freeze some small parts of your body Do Are you interested in this? ...a team which (who) was ~~leaded~~ led by Natasha... ... and expect that people will work ~~additionally~~ after hours | also beside their field of responsibilities You can tell that somebody worked not so ~~good~~ well He just points on at the mistakes It's important to pay attention on to corss cultural needs ]]> 20221012 10:10-11:30 2 active Delivering a presentation By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. Market Leader 3rd edition Upper Intermediate Unit 7 Management styles No homework! market_leader_3rd_upper_intermediate_students_book_pg66-73_unit7_management_styles.pdf smartphone or tablet device

Download onto your tablet or print the following pdf for our next lesson. articles_mindmap.pdf

Complete the gaps in the following excerpt adapted for practising articles. Don't use antivirus firms linked to Russia The Guardian Saturday 2 December 2017 don_t_use_antivirus_firms_linked_to_russia_adapted_for_practising_articles.pdf Optional homework English Grammar in Use - Advanced by Hewings, Cambridge University Press

Unit 56-62 articles Complete exercises key to exercise

Check your answers with the key at the end of the file english_grammar_in_use_advanced_hewings_cambridge_unit56-62_articles_w_key.pdf

Zoom meeting details Meeting ID: 790 6481 2277 Passcode: WwX2fj https://us04web.zoom.us/j/79064812277?pwd=3Nv2CIFcL3WEleMHgwLVAKb6inDjHU.1 ]]> 20211113-1007 Articles (fixed expressions) active grammar 20190912-1423 Inversion after negative adverbials active grammar Watch out After 'not until', 'only when' and 'only after' the inversion is in the main part of the sentence. Which is more logical? 1) I read a book only after I have read its review 2) I read its review only after I have read the book ✓ 1) Which is the main clause? 1) I read a book (only after) 2) I have read its review ✓ 1) (only after) 2) I have read its review = restrictive condition Where is the inversion: clause 1) or clause 2) 〆 Only after ~~have I read~~ its review | ~~I read~~ a book ✓ Only after I have read its review | do I read a book = limiting adverbial w/o inversion | main clause with inversion ]]> active textbook limiting adverbials mindmap

Download onto your tablet or print the following pdf for our next lesson. limiting_adverbials_mindmap.pdf ]]> 20191010-1219 Inversion after limiting adverbials active review active textbook pg 70 ex A B C D grammar pg 70 ex E vocab (former vs latter) ]]> active textbook market_leader_3rd_upper_intermediate_audio_cd02_20.ogg ]]> wip textbook market_leader_3rd_upper_intermediate_audio_cd02_21.ogg Functional language: Stating the purpose, involving the audience Functional language: Persuading, emphasising, exemplifying Functional language: Changing the subject, referring to visuals, discussing implications T / Cl 'Turning now to' means [emphasising a point | changing subjects] ✓ changing subjects pg 71 ex D vocab T / Cl Is there anything missing in this presentation? 〆 price positioning ≠ presentation targeting people placing orders → rather convincing, though general, informative product presentation set for homework - to be confirmed pg 71 ex E presentation → practise expressions from the useful language box

Presentation delivery Feedback ]]> blue ocean strategy = simultaneous pursuit of differentiation and low cost to open up a new market space and create new demand. It is about creating and capturing uncontested market space, thereby making the competition irrelevant. It is based on the view that market boundaries and industry structure are not a given and can be reconstructed by the actions and beliefs of industry players (src: https://www.blueoceanstrategy.com/what-is-blue-ocean-strategy/) to quench = to satisfy (thirst) ounce = unit for measuring weight, /16 of a pound, equal to 28.35 grams edge over the competition = slight competitive advantage to stand out = to look different; to distinguish oneself to reveal ~ sth (to sb) = to make sth known to sb; to show sth that previously could not be seen to appeal = to attract comprehensive = including all or everything outstanding = distinguished from others in excellence; of major significance or importance hand-out = free document that gives information about an event or a matter of public interest, or that states the views of a political party, etc to stress = to emphasise USP = unique selling point to persuade = to convince curiosity (about sth) | ~ (to do sth) = strong desire to know about sth How As I know some companies ~~go to trial~~ went to court to protect their reputation Protection ~~for~~ from all kinds of threats ...and have photos in ~~the~~ Instagram ]]> 20221005 10:10-11:30 2 active Dealing with talented volatile managers - review of articles By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. Market Leader 3rd edition Upper Intermediate Unit 7 Management styles pg 68 ex F vocab market_leader_3rd_upper_intermediate_students_book_pg66-73_unit7_management_styles.pdf

Zoom meeting details Meeting ID: 790 6481 2277 Passcode: WwX2fj https://us04web.zoom.us/j/79064812277?pwd=3Nv2CIFcL3WEleMHgwLVAKb6inDjHU.1 ]]> 20220928 Dealing with talented volatile managers hw20221005 pix/icons8-collaboration-100_white.png 1 Dealing with talented volatile managers hw20221005 active edit_ol_qa prep_ol_qa pix/icons8-collaboration-100_white.png How do you deal with a talented, but volatile, manager? ✓ show you are self-motivated ✓ use foul language to support your emotions & engagement in the business = be involved → pretend you are on the same wavelength ✓ be demanding towards your subordinates in the same way foul = including rude words and swearing; offensive If you work unsociable hours, is it evidence of a good or bad management style? 〆too demanding management style ≠ self-motivated staff who enjoy their work unsociable = not enjoying the company of other people; not friendly; unsocial hours (BrE) are those that are outside the normal working day Why is perfectionism not a key to successful management? ✓ strike a balance between management by consensus and perfectionism = manage your energy, get your priorities right → 20% efforts account for 80% of results (Pareto principle) Pareto principle = rule which states that for many outcomes, roughly 80% of consequences come from 20% of causes. In other words, a small percentage of causes have an outsized effect active textbook was set for homework pg 68 ex F vocab pg 69 ex G discussion ]]> 20191022-0936 Reference words (the former, the latter) active grammar 20191024-1036 Reference words (it, this, that) active grammar 20190927-1306 Articles active grammar Articles mindmap active textbook

articles_mindmap.pdf ]]> 20191010-1219 Articles (practice) active review foul = including rude words and swearing; offensive Pareto principle = rule which states that for many outcomes, roughly 80% of consequences come from 20% of causes. In other words, a small percentage of causes have an outsized effect unsociable = not enjoying the company of other people; not friendly; unsocial hours (BrE) are those that are outside the normal working day are who is wrong You feel you are guilty in of something If everybody ~~work~~ works You will be the ~~white raven~~ black sheep You can ~~say~~ tell your manager there are too ~~much~~ many tasks When he comes to ~~the~~ work ~~For something~~ you will ~~lose~~ waste your time on something ]]> yin and yang /jɪn/ and /jæŋ/ 20220928 10:10-11:30 2 active Dealing with talented volatile managers By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. Market Leader 3rd edition Upper Intermediate Unit 7 Management styles pg 67 ex D vocab pg 68 ex E vocab pg 68 ex A B reading Management styles → pg 69 reading student A Anna Wintertour ~~→ pg 145 reading student B Jim Buckmaster~~ market_leader_3rd_upper_intermediate_students_book_pg66-73_unit7_management_styles.pdf

Zoom meeting details Meeting ID: 790 6481 2277 Passcode: WwX2fj https://us04web.zoom.us/j/79064812277?pwd=3Nv2CIFcL3WEleMHgwLVAKb6inDjHU.1 ]]> active textbook market_leader_3rd_upper_intermediate_audio_cd02_17.ogg T / Cl Which management style gets the best out of people? ✓ when people are not owned by the organisation = let people bring their own perceptions, biases, personality, culture at work... pg 67 ex B listening market_leader_3rd_upper_intermediate_audio_cd02_18.ogg Lexical material: Managerial philosophies 1 consideration, respect & trust 2 recognition & credit 3 involvement & availability 4 a sense of justice 5 positive action on an individual basis 6 emphasis on end results T / Cl What is another way of asking in plain English if emphasis on end results happens at the cost of consideration, respect & trust? ✓ Does the end justify the means? ]]> active textbook market_leader_3rd_upper_intermediate_audio_cd02_19.ogg see audioscript pg 160 pg 67 ex C speaking T / Cl Can a manager be in someone else's shoes, i.e. change their management styles? (...) pg 67 ex E speaking ]]> 1 Dealing with talented volatile managers hw20221005 active prep_ol_qa edit_ol_qa pix/icons8-collaboration-100_white.png How do you deal with a talented, but volatile, manager? ✓ show you are self-motivated ✓ use foul language to support your emotions & engagement in the business = be involved → pretend you are on the same wavelength ✓ be demanding towards your subordinates in the same way foul = including rude words and swearing; offensive If you work unsociable hours, is it evidence of a good or bad management style? 〆too demanding management style ≠ self-motivated staff who enjoy their work unsociable = not enjoying the company of other people; not friendly; unsocial hours (BrE) are those that are outside the normal working day Why is perfectionism not a key to successful management? ✓ strike a balance between management by consensus and perfectionism = manage your energy, get your priorities right → 20% efforts account for 80% of results (Pareto principle) Pareto principle = rule which states that for many outcomes, roughly 80% of consequences come from 20% of causes. In other words, a small percentage of causes have an outsized effect to embrace = (formal) to accept an idea, a proposal, a set of beliefs, etc., especially when it is done with enthusiasm to dismantle = to take apart a machine or structure so that it is in separate pieces; to end an organization or system gradually in an organized way to haggle (with sb) (over sth) = to argue with sb in order to reach an agreement, especially about the price of sth to liaise = (with sb) (especially BrE) to work closely with sb and exchange information with them headcount = act of counting the number of people who are at an event, employed by an organization, etc.; the number of people that have been counted in this way to align sth (with / to sth) = to change sth slightly so that it is in the correct relationship to sth else to align yourself with sb/sth = to publicly support an organization, a set of opinions or a person that you agree with concession (to make a ~) = something that you allow or do, or allow sb to have, in order to end an argument or to make a situation less difficult hefty = (of an amount of money) large; larger than usual or expected to make do = to come to terms with; to use a poor substitute when one does not have the right thing is has been in the company for a long time His authority was so ~~high~~ great he ~~can~~ could listen to anybody else Maybe this style is not ~~authocratic~~ autocratic You don't give a freedom to do things In ~~generally~~ general I dislike some ways of management A manager will not control if it was it successful or not It's a very ~~often~~ common situation when... ]]> tyrant /ˈtaɪərənt/ 20220921 10:10-11:30 2 active Management styles, successful managers By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. Market Leader 3rd edition Upper Intermediate Unit 7 Management styles pg 67 ex A vocab market_leader_3rd_upper_intermediate_students_book_pg66-73_unit7_management_styles.pdf

Zoom meeting details Meeting ID: 790 6481 2277 Passcode: WwX2fj https://us04web.zoom.us/j/79064812277?pwd=3Nv2CIFcL3WEleMHgwLVAKb6inDjHU.1 ]]> 1 Introduction to management styles active edit_ol_qa pix/icons8-collaboration-100_white.png Are skills needed to be a female referee different from a male referee? ✓ depends on gender role in a given country or corporate culture gender role = overt expression of attitudes that indicate to others the degree of your maleness or femaleness What management styles do you know of? ✓ authoritative vs democratic ✓ empowering vs controlling ✓ directive vs laid-back & laissez-faire laid-back = calm, and relaxed; seeming not to worry about anything laissez-faire /,leɪseɪˈfɛə/ = allow to do What are the advantages of empowering? ✓ decentralised decision-making ✓ less bureaucratic ✓ employees motivated by company ownership empowering = giving sb the power or authority to do sth What are the characteristics of a strong leadership? ✓ traditional, authoritarian manager ✓ visionary, charismatic leader ✓ decisions made in a top-down approach top-down = approach where an executive decision maker or other top person makes the decisions of how something should be done, from their level to lower levels in the hierarchy How would you define management by consensus? ✓ process of consultation ✓ employees contribute to decision-making consensus = opinion that all members of a group agree with Why should managers achieve consensual management with coaching & mentoring? ✓ be a role model ✓ senior managers groom 'future' managers role model = person that you admire and try to copy to groom = sb (for / as sth) to prepare or train sb for an important job or position active textbook Lexical material: Describing the role of a manager and management styles T / Cl Can staff turnover be a reliable way of measuring a manager's success? (...) pg 66 ex B C starting up ✓ leader ✓ motivator ✓ decision-maker Lexical material: Management qualities What's the difference between 'competence' /'kɔmpətəns/ and 'competency' /'kɔmpətənsi:/ ? 〆 none What's the opposite of 'decisive'? ✓ indecisive pg 67 ex A vocab T / Cl Do you remember a situation when a manager was inconsiderate? What happened? ✓ when pushed by deadlines to work after hours pg 67 ex B listening market_leader_3rd_upper_intermediate_audio_cd02_16.ogg T / Cl What is more important to be for a manager [considerate | inspiring | efficient...]? (...) pg 67 ex C speaking set for homework pg 67 ex D vocab pg 67 ex E discussion ]]> to interfere (in sth) = to get involved in and try to influence a situation that does not concern you, in a way that annoys other people mediator = person or an organization that tries to get agreement between people or groups who disagree with each other unorganised = having no organisation at all disorganised = very bad at arranging or planning things impediment = something that delays or stops the progress of sth; obstacle of (to know of = to have knowledge; to have a clear and certain perception)? And ~~from other side~~ the other hand a weak manager can say... Your partner can become ~~unrespectful~~ disrespectful ...and ~~put your hands in every aspect of the work your team is doing~~ trying to micro-control your team | have a finger in every pie It works in case ~~when~~ a leader manages to do... It works in the case (OR in the situation) when a leader manages to do ... The manager must remove ~~impiments~~ impediments ...by making the right people responsible for the right tasks New developers are not so as good as old ones You spend ~~for~~ on salary too much money Most managers still ~~reference~~ refer to this book (The high output manager, Andy Grove) They are ~~insupportive~~ unsupportive ]]> 20220907 10:10-11:30 2 active Making staff feel safe Management styles, successful managers By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. Market Leader 3rd edition Upper Intermediate Unit 7 Management styles pg 68 ex E vocab market_leader_3rd_upper_intermediate_students_book_pg66-73_unit7_management_styles.pdf

Zoom meeting details Meeting ID: 790 6481 2277 Passcode: WwX2fj https://us04web.zoom.us/j/79064812277?pwd=3Nv2CIFcL3WEleMHgwLVAKb6inDjHU.1 ]]> 20220831 3 Why good leaders make you feel safe? hw20220907 pix/icons8-collaboration-100_white.png Why good leaders make you feel safe | Simon Sinek What makes a great leader? Management theorist Simon Sinek suggests, it's someone who makes their employees feel secure, who draws staffers into a circle of trust. But creating trust and safety — especially in an uneven economy — means taking on big responsibility. https://www.youtube.com/watch?v=lmyZMtPVodo]]> 1 Why good leaders make you feel safe? hw20220907 active edit_ol_qa pix/icons8-collaboration-100_white.png Why good leaders make you feel safe | Simon Sinek What makes a great leader? Management theorist Simon Sinek suggests, it's someone who makes their employees feel secure, who draws staffers into a circle of trust. But creating trust and safety — especially in an uneven economy — means taking on big responsibility. https://www.youtube.com/watch?v=lmyZMtPVodo]]> Why was Captain Swenson recognised? ✓ ran into live fire when caught in an ambush in Afghanistan ✓ rescued the wounded ✓ pulled out the dead = brave → reminiscent of a hero? to recognise = to express obligation, thanks, or gratitude for What is remarkable about what Captain Swenson did? ✓ he kissed his wounded soldier who was being evacuated by helicopter → emotional intelligence? emotional intelligence = ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict What is the difference in making sacrifices in the army and in business? ✓ in the army, they're willing to sacrifice themselves so that others may gain → leaders are rewarded with a medal ✓ in business, leaders give bonuses to people who are ready to sacrifice others so that leaders may gain = opposite action Do you know of - or believe that - soldiers are attracted by the ideology: having a vocation, giving a service to their country? 〆their environment doesn't define how they act ✓ they would sacrifice themselves for you (if you can create the right environment) vocation = type of work or way of life that you believe is especially suitable for you What is special about this environment? What are the 2 key ingredients? ✓ trust ✓ cooperation ≠ words or instructions → empathy What is the circle of safety? ✓ an area where the tribe of social animals collaborate together → feel safe ✓ protect against external danger = feeling of trust & cooperation How does the anecdote of the airport staff support the anti-thesis (i.e. situation in which you are not in the circle of safety)? 〆if you don't follow the rules → lose your job = don't trust their leaders What makes a good parent? ✓ giving love ✓ ensuring education ✓ teaching discipline ✓ providing support to make great achievements ✓ giving opportunities to try and fail → be a role model? How many leaders prepare their successors? 〆lack of talent management 〆little concern for knowledge management = self-protection in Russia What is lifetime employment policy? ✓ don't lay off staff for performance issues (because you wouldn't lay off children either) → coach when there is an issue Would you sacrifice numbers to save people? ✓ in practice, reduce operational costs before labour costs because recruiting is time consuming What is the difference between head counts and heart counts? ✓ don't lay off staff during hard times ✓ people who feel safe will collaborate better & spontaneously make compromises = better to all suffer a little than one should suffer a lot How different are some of the recognised leaders at the top and unofficial leaders at the bottom? ✓ many leaders at the top feature only authority 〆they lack empathy 〆they are not trusted ✓ leaders at the bottom (usually) lack authority → feature consideration for others ✓ they are trusted = create a safe environment Why are some staff members ready to sacrifice themselves? ✓ because that's what their managers would do for them = guarantee of a safe environment for all ≠ networking ambush = act of hiding and waiting for sb and then making a surprise attack on them reminiscent of = reminding you of sb/sth to recognise = to express obligation, thanks, or gratitude for emotional intelligence = ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict empowerment = to give sb the power or authority to do sth consensus ~ (among sb) | ~ (about sth) | ~ (that ...) = an opinion that all members of a group agree with consensual /kən'sensu:əl/ /kən'senʃu:əl/ = which people in general agree with decisive /dɪˈsaɪsɪv/ = very important for the final result of a particular situation; able to decide sth quickly and with confidence to groom sb (for / as sth) = to prepare or train sb for an important job or position laid-back = calm, and relaxed; seeming not to worry about anything from other case on the other hand in business all consequences are... If you served very ~~good~~ well They are safe against this goal Nobody knows what ~~is the~~ (kind of) problem ~~what will~~ I will get You should exclude everything that ~~don't~~ doesn't ~~let~~ allow you to roll back I ~~watched for~~ looked at | observed the situation in my wife's company ... when CEOs do make some mistakes ]]> 20220831 10:10-11:30 2 active Case study Perigord Gourmet By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. The Business Advanced Unit 6 Risk management pg 79 ex 6 style pg 80 reading Fois gras, or fatted goose liver (left margin) pg 80 ex 2 reading Perigord Gourmet the_business_mac_millan_advanced_students_book_pg70-83_unit6_risk_management.pdf

Zoom meeting details Meeting ID: 790 6481 2277 Passcode: WwX2fj https://us04web.zoom.us/j/79064812277?pwd=3Nv2CIFcL3WEleMHgwLVAKb6inDjHU.1 ]]> active textbook --> pg 80 reading Fois gras, or fatted goose liver (left margin) pg 80 ex 2 reading Perigord Gourmet T / Cl What risks is PG facing? ✓ poisoning ✓ change in regulation (...) pg 81 ex 3 discussion → see pg 75 ex 6 vocab Dealing with risk ✓ tolerate ✓ treat ✓ terminate ✓ transfer pg 81 ex 4 listening the_business_advanced_audio_cd02_24.ogg T / Cl How should PG handle the crisis? [deny | issue a statement | ignore & remain silent] (...) pg 81 ex 5 discussion T / Cl What strategies would you recommend: tolerate, treat, terminate or transfer risks? ✓ address issue transparently at the risk of negative impact on business ✓ win trust of customers 〆if keep silence & food poisoning happens again → run the risk of losing both reputation & business → find a scapegoat (i.e. activists) w/o evidence of their guilt How do you control damage? ✓ change characters ✓ find a vindicator ✓ blame someone else ✓ be seen as a victim rather than a perpetrator (i.e. villain) → be forgiven more easily pg 81 ex 6 listening the_business_advanced_audio_cd02_25.ogg T / Cl How will you make your public statement? ✓ prepare a sound bite? ✓ smile while answering questions? ✓ make allegations of animal rights activists involved in the food poisoning? ]]> 1 Why good leaders make you feel safe? hw20220907 active prep_ol_qa edit_ol_qa pix/icons8-collaboration-100_white.png Why good leaders make you feel safe | Simon Sinek What makes a great leader? Management theorist Simon Sinek suggests, it's someone who makes their employees feel secure, who draws staffers into a circle of trust. But creating trust and safety — especially in an uneven economy — means taking on big responsibility. https://www.youtube.com/watch?v=lmyZMtPVodo]]> Why was Captain Swenson recognised? What is remarkable about what Captain Swenson did? What is the difference in making sacrifices in the army and in business? Do you know of - or believe that - soldiers are attracted by the ideology: having a vocation, giving a service to their country? What is special about this environment? What are the 2 key ingredients? What is the circle of safety? How does the anecdote of the airport staff support the anti-thesis (i.e. situation in which you are not in the circle of safety)? What makes a good parent? What is lifetime employment policy? Would you sacrifice numbers to save people? What is the difference between head counts and heart counts? How different are some of the recognised leaders at the top and unofficial leaders at the bottom? Why are some staff members ready to sacrifice themselves? cruel = having a desire to cause pain and suffering; causing pain or suffering slaughterhouse /'slɔ:tə:,haus/ = building where animals are killed for food extremist /ɪksˈtri:mɪst/ = person who holds extreme or fanatical political or religious views and esp. resorts to or advocates extreme action strychnine /ˈstrɪkni:n/ /s'tri,knain/ = poisonous substance used in very small amounts as a medicine scapegoat = someone who is punished for the errors of others to give carte blanche = to grant unconditional terms; unlimited authority to pre-empt = to prevent sth from happening by taking action to stop it investigation = official examination of the facts about a situation, crime, etc fatal /ˈfeɪtl/ = causing or ending in death lead = piece of information that may help to find out the truth or facts about a situation, especially a crime in case if a very cruel thing ~~was~~ happened If it ~~would be~~ were sth extraordinary More than 50% is from foie gras ~~producing~~ production and ~~distributing~~ distribution In case if they stop producing foie gras Provide info on what ~~are~~ the causes of poisoning are Three days ago we got a ~~threatening~~ threat from a group Can we encounter ~~with~~ the Barbara Streisand effect? We will help to everybody who is poisoned ]]> tested /'testəd/ tasted /'teistəd/ 20220824 10:10-11:30 2 active Writing press statements By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. The Business Advanced Unit 6 Risk management pg 78 ex 2 3 reading the_business_mac_millan_advanced_students_book_pg70-83_unit6_risk_management.pdf

Zoom meeting details Meeting ID: 790 6481 2277 Passcode: WwX2fj https://us04web.zoom.us/j/79064812277?pwd=3Nv2CIFcL3WEleMHgwLVAKb6inDjHU.1 ]]> active textbook T / Cl If you found minute traces of horse in your minced meat, veal labelled meatballs, how would you react? (...) A journalist asks you at a press conference about a mistake. What do you reply? [We wholeheartedly agree | We openly admit] a mistake has been made. ✓ We openly admit pg 78 ex 2 3 reading ]]> active textbook T / Cl If people are striking in the streets, the government should [allay | quell] the protest ✓ probably need to allay the protest in a democratic way (...) If it's not your fault, you want to [refuse | deny] accusations ✓ deny set for homework pg 79 ex 6 style pg 79 ex 7 writing a press statement → role play journalist and PR officer → practise 'dos and donts' from pg 76 ex 2 reading, pg 77 ex 5 alliterations & analogies → use the sound bite technique → control damage ✓ change characters ✓ find a vindicator ✓ blame someone else ✓ be seen as a victim rather than a perpetrator (i.e. villain) ]]> to clamp down = to make a determined attempt to stop people doing sth bad wholeheartedly = without reserve; without reservation Lindane = chemical substance (C6H6Cl6) used as an agricultural insecticide residue /ˈrezɪdju:/ = what is left over or remains; a remainder; the rest minute = very small, tiny banning order = decree that prohibits sth to allay /əˈleɪ / = to diminish (fear, suspicion, etc.); relieve or alleviate (pain, hunger, etc.) to quell = crush or put down (a rebellion etc.); reduce (rebels etc.) to submission; suppress (fear, anger, etc.) to quash /kwɔʃ/ = to take action to stop sth from continuing; to annul; to reject as not valid, esp. by a legal procedure to dispel = to force to go away; used both with concrete and metaphoric meanings; to dissipate; to disperse; to scatter over-the-counter = without a prescription; needing no prescription too neither When Evgeniy K gave a presentation in the beginning of ~~the~~ March... You are not guilty ~~in it~~ of anything Our reporters ~~did~~ took some photos of your dogs Our company always ~~do the~~ does its best ~~benefits~~ for our customers We will return ~~for~~ to this question in a month ...and searched what kind of physical movements ~~can~~ they can do in these fights ]]> 20220817 10:10-11:30 2 active Communicating in a crisis By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. The Business Advanced Unit 6 Risk management pg 76 ex 2 reading It will never happen to me the_business_mac_millan_advanced_students_book_pg70-83_unit6_risk_management.pdf

Zoom meeting details Meeting ID: 790 6481 2277 Passcode: WwX2fj https://us04web.zoom.us/j/79064812277?pwd=3Nv2CIFcL3WEleMHgwLVAKb6inDjHU.1 ]]> active textbook It will never happen to me Dos or don'ts T / Cl You have worked 3 years in the same company You want a promotion, it's [automatic | legitimate] ✓ legitimate pg 76 ex 3 4 listening the_business_advanced_audio_cd02_16.ogg the_business_advanced_audio_cd02_17.ogg the_business_advanced_audio_cd02_18.ogg the_business_advanced_audio_cd02_19.ogg the_business_advanced_audio_cd02_20.ogg the_business_advanced_audio_cd02_21.ogg the_business_advanced_audio_cd02_22.ogg the_business_advanced_audio_cd02_23.ogg T / Cl Is doing business in Russia like walking a tightrope? (...) Functional language: Using alliteration to sound more eloquent T / Cl We strive to reduce risk in Russia ✓ reduce ✓ risk ✓ Russia = alliteration pg 77 ex 5 alliteration ]]> 20220817-1127 One meaning 'you' in a formal, impersonal context active grammar active textbook Deadlines are like traffic jams: stop before! Giving a media interview is like assembling a weapon: if you forget one piece it can be lethal (E.Kosarev - 20141021) pg 77 ex 6 analogies pg 77 ex 7 analogies pg 77 ex 8 9 speaking → practise sound bites e.g. explain (or deny) why your nightclub refused entry to certain people (apparently on the ground of their physical appearance) ✓ use alliterations ✓ use some analogy ]]> to strangle at birth = to stop sth as soon as it has begun trick question = question that you do to deceive sb or to annoy sb as a joke tricky question = question that is difficult to answer sound bite = short comment that is taken from a longer conversation or speech and broadcast alone because it is more effective, very short speech, usually on radio or television to fork out = to raise, or pitch with a fork; pay a lot of money for sth walking a tightrope = doing sth dangerous to beat (sb) to = do something before someone else does it insider trading = illegal use of insider information for profit in financial trading legitimate = lawful, proper, regular, conforming to the standard type; logically admissible alliteration = occurrence of the same letter or sound at the beginning of adjacent or closely connected words e.g. cool, calm, and collected don't be are not | should not be drawn into speculating facts This analogy ~~misleaded~~ misled the meeting ]]> 20220815 20220803 10:10-11:30 2 active Mitigating risk and pursuing legal action By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. The Business Advanced Unit 6 Risk management pg 75 ex 6 vocab pg 75 ex 10 vocab the_business_mac_millan_advanced_students_book_pg70-83_unit6_risk_management.pdf

Zoom meeting details Meeting ID: 790 6481 2277 Passcode: WwX2fj https://us04web.zoom.us/j/79064812277?pwd=3Nv2CIFcL3WEleMHgwLVAKb6inDjHU.1 ]]> active textbook T / Cl What are the risks of importing Chinese-made consumer goods? 〆import duties 〆poor manufacturing quality (...) pg 75 ex 11 discussion ]]> active textbook ]]> to strangle at birth = to stop sth as soon as it has begun trick question = question that you do to deceive sb or to annoy sb as a joke tricky question = question that is difficult to answer (take out) financial insurance ~~for the~~ in case the foreign exchange of the rouble changes dramatically I should apologise for not ~~organise~~ organising | having organised) a good party Their health is in the highest priority (among the top | highest priorities) I would agree with ~~she~~ her It depends ~~in case~~ if it is actually true or not ]]> 20220810 10:10-11:30 2 active Enterprise risk management Describing risk By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. The Business Advanced Unit 6 Risk management pg 73 ex 5 expressing stance pg 74 ex 2 3 reading Enterprise risk management the_business_mac_millan_advanced_students_book_pg70-83_unit6_risk_management.pdf

20220815 10:10-11:30 rescheduled lesson (instead of 20220803)

Zoom meeting details Meeting ID: 790 6481 2277 Passcode: WwX2fj https://us04web.zoom.us/j/79064812277?pwd=3Nv2CIFcL3WEleMHgwLVAKb6inDjHU.1 ]]> active textbook ]]> active textbook ]]> 1 ERM (enterprise risk management) active edit_ol_qa pix/icons8-collaboration-100_white.png What types of risks is a company likely to face? ✓ hazard risks ✓ operational risks ✓ financial risks ✓ strategic risks How do you have your bases covered? ✓ implement ERM (enterprise risk management) ✓ put in place contingency plans to cover bases = to do everything necessary to be sure that something is successful What are the main advantages of ERM? ✓ makes risks more prominent to managers ✓ identifies risks that don't have a significant impact on production e.g. smashing a car ✓ helps recognition of 'good' risk that can make a company grow ✓ facilitates defining 'bad' risk that leads to loss prominent = important or well known; easily seen Is customer shortfall is a strategic or operational risk? ✓ strategic Is a supply chain problem a financial or operational risk? ✓ operational What could threaten the continuity of your company? ✓ operational risk e.g. human capital flight ✓ financial risk e.g. fine for violating rules human capital flight = emigration or immigration of individuals who have received advanced training at home brain drain = migration of skilled personnel in search of better standards of living and quality of life, higher salaries, access to advanced technology and more stable political conditions in different places worldwide organizational brain drain = mass exodus of talented workers from a company, often because they sense instability, a lack of opportunity within the company, or they may feel that they can realize their career goals more easily at another company (source: investopedia.com) active textbook Enterprise risk management pg 74 ex 4 vocab ]]> 2 ERM strategies active edit_ol_qa pix/icons8-collaboration-100_white.png Do you always identify risk at the level of granular detail? 〆probably not, unless it may impact company's performance granular detail = with much detail Is compliance with international law material to business performance? ✓ depends on the scalability of your activities material to = information or ideas for use in creating a book or other work; something that may impact the expected result What excessive measures to reduce risk may have an impact on the long-term viability of your company? ✓ systemic double checking might slow down transactions ✓ observing eco-friendly recommendations could be expensive What could you cite as the reason for your company going bankrupt? ✓ cheaper competition from Asia? ✓ reputational damage (...) to cite sth (as sth) = to mention sth as a reason or an example, or in order to support what you are saying active textbook T / Cl How do you deal with risk? ✓ tolerate ✓ treat ✓ terminate ✓ transfer set for homework pg 75 ex 6 vocab Lexical material: Masquerading T / Cl Is it easy to copy the logo & name of a company on the internet? (...) = passing off When you go to a ball & wear a mask, what is it called? ✓ masquerade pg 75 ex 7 8 listening the_business_advanced_audio_cd02_15.ogg ]]> active textbook → complete gaps in a chronological order ✓ locate area of brand risk, damage or abuse ✓ track perpetrators ✓ initiate reversal ✓ monitor progress ✓ issue a cease & desist order ✓ pursue civil or legal action ]]> ERM = enterprise risk management hazard risks = fire, flood, theft, vandalism operational risks = overheads exceed income, suppliers fail to deliver, staff problems... financial risks = cash flow problems, bank refuses overdraft... strategic risks = wrong marketing, poor product placement, competition... proactive = controlling a situation by causing something to happen rather than waiting to respond to it after it happens hazard = source of danger; a possibility of incurring loss or misfortune to put it in a nutshell = to sum up prominent = important or well known; easily seen to mitigate = make less severe or harsh shortfall = amount by which something is less than expected or required compelling = that makes you pay attention to it because it is so interesting and exciting detrimental (to) = causing harm or injury to mitigate = to lessen or to try to lessen the seriousness or extent of to beleaguer /bɪˈli:ɡə/ = to annoy persistently, pester, bug to withstand = to be strong enough not to be hurt or damaged by extreme conditions, the use of force, etc to cover bases = to do everything necessary to be sure that something is successful material to = information or ideas for use in creating a book or other work; something that may impact the expected result to cite sth (as sth) = to mention sth as a reason or an example, or in order to support what you are saying to attribute sth to sth = to say or believe that sth is the result of a particular thing human capital flight = emigration or immigration of individuals who have received advanced training at home brain drain = migration of skilled personnel in search of better standards of living and quality of life, higher salaries, access to advanced technology and more stable political conditions in different places worldwide organizational brain drain = mass exodus of talented workers from a company, often because they sense instability, a lack of opportunity within the company, or they may feel that they can realize their career goals more easily at another company (source: investopedia.com) passing off = unauthorised commercial use of a company's brand name, logo, etc ambush marketing = masquerading masquerade /ˌmæskəˈreɪd/ = false show or pretence to masquerade = to appear in disguise, assume a false appearance cybersquatting = registering a domain's name featuring another company's band name to cease = to end to desist = to cease to proceed or act reversal = change or overthrowing, an official declaration that it is false to issue 'cease & desist' orders = judicial remedy issued in order to prohibit a party from doing or continuing to do a certain activity to litigate = make the subject of a lawsuit; to contest in law; to prosecute or defend by pleadings, exhibition of evidence, and judicial debate in a court vulnerable = that may be wounded or harmed; (foll. by to) exposed to damage by a weapon, criticism malicious = intending or intended to do harm Barbara Streisand effect = phenomenon that occurs when an attempt to hide, remove, or censor information has the unintended consequence of increasing awareness of that information, often via the Internet From Off the top of my ~~mind~~ head , I could say that... One of the risks is that the shop ~~does not earn money~~ is not profitable ]]> 20220727 10:10-11:30 2 active Expressing perspective and stance Enterprise risk management By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. The Business Advanced Unit 6 Risk management pg 72 ex 3 reading for stance pg 73 text A B C D the_business_mac_millan_advanced_students_book_pg70-83_unit6_risk_management.pdf Watch out!

New Zoom credentials!

Zoom meeting details Meeting ID: 790 6481 2277 Passcode: WwX2fj https://us04web.zoom.us/j/79064812277?pwd=3Nv2CIFcL3WEleMHgwLVAKb6inDjHU.1 ]]> active textbook 1 Explicit vs implicit stances active edit_ol_qa pix/icons8-collaboration-100_white.png What is a mortgage & property ladder? = financial instrument to help poor people to buy their house → aid for those with a bad credit risk or little money Should a bank manager advise you to take risks & take out a loan? 〆probably not banks make money by lending and NOT by giving investment advice = conflict of interest You want to apply for a loan but the manager thinks you won't be able to pay. The bank manager should be [explicit | implicit]? ✓ implicit = take risks at your own cost so the bank can make money What is the difference between 'I disagree' (1) and 'I'm afraid I have a different opinion' (2) (1) explicit (2) implicit explicit /ɪksˈplɪsɪt/ = clear and easy to understand implicit /ɪmˈplɪsɪt/ = suggested without being directly expressed active textbook the_business_advanced_audio_cd02_14.ogg ]]> 2 Reading for perspective active edit_ol_qa pix/icons8-collaboration-100_white.png If you say 'across the board', you sound [objective | subjective] ✓ objective → may sound also confident across the board = including everyone or all, so that all are included; generally speaking If you say 'it could be argued', you sound [assertive | tentative] ✓ tentative → you are aware of both pros & cons but not really confident assertive = confident 'The strategy is successful' → How can you make this sentence more tentative? ✓ It seems that... To sound more objective, you can say [there remains little doubt that | in my view] ✓ there remains little doubt that To sound apologetic, you can say [we realise that | on balance] ✓ we realise that on balance = when all factors are taken into consideration active textbook text A B C D Identifying stance expressions

set for homework pg 73 ex 5 expressing stance ]]> 3 Expressing stance pix/icons8-dictionary-100_white.png active shuffled_boxes active textbook ]]> active textbook explicit /ɪksˈplɪsɪt/ = clear and easy to understand implicit /ɪmˈplɪsɪt/ = suggested without being directly expressed insolvent = declared in law unable to pay debts on balance = when all factors are taken into consideration tentative /ˈtentətɪv/ = (of an arrangement, agreement, etc.) not definite or certain because you may want to change it later; done by way of trial, experimental; hesitant, not definite apologetic = offering or expressing apology across the board = including everyone or all, so that all are included; generally speaking assertive = confident to deteriorate (into sth) = to become worse in tatters = ruined, demolished to beleaguer /bɪˈli:ɡə/ = to annoy persistently, pester, bug to withstand = to be strong enough not to be hurt or damaged by extreme conditions, the use of force, etc people person can go to this centre ~~The~~ both of them are subjective 'Little wonder...', ~~how~~ what do you think? I'm not sure in about it ]]> 20220609 16:30-17:50 2 active Risk management vs damage control By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. The Business Advanced Unit 6 Risk management pg 71 ex 5 reading Damage control the_business_mac_millan_advanced_students_book_pg70-83_unit6_risk_management.pdf

Zoom meeting details Meeting ID: 836 2417 8720 https://efedu.zoom.us/j/83624178720 ]]> active textbook → postponed for practice of new expressions after listening task ]]> 1 Lead in active edit_ol_qa pix/icons8-collaboration-100_white.png According to traditional PR rules, you [should always apologise & recall products | fight accusations] ✓ apologise & recall the product (according to traditional PR rules) but often fighting accusations is more effective... If you defend yourself against false accusations, you generate [positive | negative] publicity? ✓ negative publicity → avoid making too much noise Unless you are obviously guilty of wrong-doing, you should [defend yourself | fight] ✓ fight attack = best form of defence active textbook the_business_advanced_audio_cd02_13.ogg Functional language: Controlling damage pg 70 ex 3 listening for detail the_business_advanced_audio_cd02_13.ogg pg 143 audio script pg 70 ex 4 inference ]]> 2 Damage control active edit_ol_qa pix/icons8-collaboration-100_white.png How do you control damage? ✓ change characters ✓ find a vindicator ✓ blame someone else ✓ be seen as a victim rather than a perpetrator (i.e. villain) → be forgiven more easily Survivors [should | shouldn't] follow conventional wisdom on reputation management 〆shouldn't blindly follow ≠ feel-good gurus Survivors [accept | refuse] short-term losses in return for long-term gains ✓ accept = pain thresholds Nowadays corporate defence is [redundant | relevant] 〆redundant = only an exercise in moral authority Critics [stand up for | ignore] ordinary citizens (the little guy) ✓ stand up for = purport, intend to help Survivors [believe | don't believe] they need showing some moral rectitude for the little guy 〆don't believe the little guy has more rights than the corporation = crisis management does not depend on financial & ethical standards Crisis management depends on [fighting & defeating your opponent | good communication] ✓ defeating your opponent = political model of crisis management Whistle blowers & corporate stalkers [scrutinise with hostility | observe with impartiality] ✓ scrutinise with hostility = to fill the media vacuum active textbook Damage control Indictment is [savvy marketing | sensationalism] (...) = paranoia Lexical material: Damage control pg 71 ex 6 discussion ]]> to tamper = to meddle with or make unauthorized changes to scrap = to cancel or get rid of sth that is no longer practical or useful conventional wisdom = ideas or beliefs generally accepted as true vindicator = person who argues to defend or justify some policy or institution inference = reasoning involved in drawing a conclusion or making a logical judgement on the basis of circumstantial evidence and prior conclusions rather than on the basis of direct observation to be toast = burnt, with no chances of recovering from the mistake Mother Goose (author) = supposed author of a book of nursery rhymes first published as "Mother Goose's Melodies," and usually called simply "Mother Goose." The first English edition is said to have been printed in 1719 in London Mother Goose (book) = traditional book of stories that every child reads Mother Goose rules = traditional rules handed down from generation to generation without questioning Jesse Jackson = United States civil rights leader who led a national campaign against racial discrimination and ran for presidential nomination to stonewall = to obstruct or hinder any discussion, engage in delaying tactics or refuse to cooperate pundit = person who knows a lot about a particular subject and who often talks about it in public; an expert; a Hindu learned in Sanskrit and in the philosophy, religion, and jurisprudence of India to put lipstick on the pig = to make something unpleasant look more attractive by artificial means to worship = to love unquestioningly and uncritically or to excess to repent = (of sth) (formal) to feel and show that you are sorry for sth bad or wrong that you have done to grieve = to cause to feel sorrow to be toppled = to fall down, as if collapsing canard /kæˈnɑ:d/ = (formal) a false report or piece of news to espouse = (formal) to give your support to a belief, policy etc redemption = act of delivering from sin or saving from evil, act of purchasing back something previously sold virtuous = behaving in a very good and moral way to purport /ˈpə:pət/ = to propose or intend messianic = relating to a messiah promising deliverance to lionise = to assign great social importance to to torpedo = to make (a policy, institution, plan, etc.) ineffective or inoperative; destroy to be under siege /si:dʒ/ = military operation in which an attacking force seeks to compel the surrender of a fortified place by surrounding it and cutting off supplies etc plaintiff = person who brings an action in a court of law indictment /ɪnˈdaɪtmənt/ = official statement accusing someone of committing a crime stalker /'stɔ:kə:/ = person who follows and watches another person over a long period of time in a way that is annoying or frightening; person who follows an animal quietly and slowly, especially in order to kill or capture it whistle-blower = person, usually an employee, who exposes information or activity within a private, public, or government organization that is deemed illegal, illicit, unsafe, fraud, or abuse of taxpayer funds to defeat = to stop sth from being successful; to beat, to win against sb in a war, competition, sports game, etc to pay lip service = to say that you support or agree with sth without doing anything to prove it to opine /əuˈpaɪn/ = to hold or express as an opinion apologise /əˈpɔlədʒaɪz/ apologies /əˈpɔlədʒɪz/ He ~~spoke about~~ said that there are 3 persons (characters) in the story According to ~~the~~ Dezenhall I would scrap the product The company should ~~adopt~~ adapt to these changes ]]> constantly /'kɔnstəntli:/ provocative /prəˈvɔkətɪv/ meant /'ment/ 20220602 16:30-17:50 2 active Taking measures to mitigate risks By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. Lifestyle Upper Intermediate Risk assessment pg 71 ex 6 grammar pg 72 ex 4 vocab lifestyle_upper_intermediate_students_book_pg_70-73_168_risk_assessment_mixed_conditionals.pdf Optional homework smartphone or tablet device

Download onto your tablet or print the following pdf. English Grammar in Use - Intermediate 3rd ed - Murphy Unit 40 Third conditional

Complete exercises key to exercise

Check your answers with the key at the end of the file english_grammar_in_use_intermediate_3rd_ed_murphy_cambridge_unit40_if_3rd_conditional_key.pdf

Zoom meeting details Meeting ID: 836 2417 8720 https://efedu.zoom.us/j/83624178720 ]]> In case of vs if active grammar the case of = reason → would be configured ≠ because of being deployed ✓ when (= if) = condition → would be configured if they were deployed [If | In case] the Customer receives a written notice from the Contractor, it shall provide the requested documents. - if = only when it receives a written notice → condition - in case = before the transaction begins → reason ]]> active textbook pg 72 ex 5 speaking ]]> active textbook Grammar: Conjunctions pg 73 ex 6 vocab pg 73 ex 7 vocab word focus: connectors feedback ]]> active textbook ]]> 1 Anticipating risks active edit_2columns_2qa List risks and preventive measures to ensure the safety of the event. Risk assessment: 〆wild fire in surrounding woods 〆hungry wild bears 〆presence of paparazzi 〆car park = potential bottleneck (because it is too small) 〆restrict access to activists disrupting the conference 〆activists hiding in caves or woods Preventive measures: → patrol surrounding caves & woods → use different accesses to avoid traffic congestion ✓ entrance A for VIP → provide limousine for VIP ✓ entrance B for the press → reserve car park for the press ✓ entrance C for visitors → schedule a shuttle for visitors → video monitoring of the river bank ✓ rescue boat at disposal ✓ carry out security checks before visitors reach entrances ✓ locate smoking areas within the building only ✓ set out procedures in case of emergency active textbook lifestyle_upper_intermediate_audio_cd02_4.ogg pg 73 ex 10 speaking ]]> 2 Considering alternatives pix/icons8-metronome-filled-100_white.png pix/icons8-collaboration-100_white.png pix/icons8-dictionary-100_white.png active edit_ol_qa You work for the Rockdale Centre. Consider alternative solutions. Supposing that employees gathered to protest, I would try to take advantage of the situation and show the Rockdale centre can manage such challenges show you can manage challenges If we meet unauthorised reporters we will escort them out of the premises to escort = to accompany Should 1 000 protesters come we could use helicopters to evacuate VIPs evacuate If you step down to pressure once, you won't be perceived as a reliable partner to be perceived as If we had organised an interview with Hamilton before announcing his participation in the event we would not have such a dilemma now dilemma Had all conferences in the world been cancelled each time disruptions by protesters were expected, no conference would have made it possible to exchange new ideas no exchange of ideas possible 3 Role play role_play active Find means to defuse tension before the event. Then, re-consider if you should go ahead with the conference or cancel it. Recycle new expressions and language. You want to cancel the event or at least stop Carl Hamilton from attending. ✓ Had we known about accusations of dumping toxic waste earlier, we wouldn't have invited him in the first place! ✓ If we met Hamilton to understand his viewpoint on allegations of pollution, we could take a more informed decision... 〆Should anyone get hurt no organisation will ever want to come back here! 〆Won't VIPs call off their visit if they find out their security is at risk? You want Carl Hamilton to be a speaker and prove the Rockdale Centre can manage such challenges. ✓ If we run the event as planned we could turn a threat into an opportunity! ✓ We would build a reputation for reliability & crisis management. → What if we arranged a meeting between the protest leaders & Hamilton before the conference actually begins? ✓ extra Tv coverage of the event ✓ good publicity active textbook SSS support their opinion → use mixed conditionals from pg 71 ex 4 ]]> bizarre = strange, odd confident = sure of oneself outbreak = sudden eruption of anger, war, disease, rebellion, etc in case = because of a possibility of something happening, being needed, etc; in connection with someone or something, or in the situation of something; an in case-clause gives a reason while an if-clause describes a condition supposing that = used to ask sb to pretend that sth is true or to imagine that sth will happen provided that = (only) if - used to emphasise if; impose specific conditions or set limits on a situation; as long as, so long as, on condition that used to say what must happen or be done to make it possible for sth else to happen in case = because of a possibility of something happening, being needed, etc; in connection with someone or something, or in the situation of something; an in case-clause gives a reason while an if-clause describes a condition supposing that = used to ask sb to pretend that sth is true or to imagine that sth will happen provided that = (only) if - used to emphasise if; impose specific conditions or set limits on a situation; as long as, so long as, on condition that used to say what must happen or be done to make it possible for sth else to happen to escort sb from = to accompany to patrol = to walk or travel around an area, esp. at regular intervals, in order to protect or supervise it squad = section of a police force that deals with a particular type of crime; group of players or competitors from which a team is chosen for a particular game or match to close off = to isolate or separate premises = building and land near to it that a business owns or uses disruption = act of delaying or interrupting the continuity riverbank = ground along either side of a river allegation (of sth) (against sb) | ~ (that ...) | ~ (about sb/sth) = public statement that is made without giving proof, accusing sb of doing sth that is wrong or illegal fire extinguisher = metal container with water or chemicals inside for putting out small fires agile = able to think quickly and in an intelligent way; able to move quickly and easily to accuse ~ sb (of sth) = to say that sb has done sth wrong or is guilty of sth Are Do you agree? In the case (= in the event that) if we had a drone flying around we should install anti-drone equipment Pensions were not invested ~~good~~ well You will be perceived as a not reliable ~~organisator~~ organisor We don't want to ~~give all~~ draw attention of the media only to Hamilton ~~In case~~ if we ~~wouldn't~~ didn't break over... ]]> event /i'vent/ 20220526 16:30-17:50 2 active Risk assessment By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. Lifestyle Upper Intermediate Risk assessment pg 71 ex 4 grammar lifestyle_upper_intermediate_students_book_pg_70-73_168_risk_assessment_mixed_conditionals.pdf

Zoom meeting details Meeting ID: 836 2417 8720 https://efedu.zoom.us/j/83624178720 ]]> 20200417-2057 Zero, first conditional (real situations) active grammar 20190618-0937 Real conditionals active decks deck_of_phrases_conditionals_0-1.csv 20210208-1914 active review 20210320-0857 Second conditional active grammar 20210320-0858 Third conditional active grammar 20210423-2014 Unreal conditionals active decks deck_of_phrases_conditionals_2-3.csv wip textbook That'd be much too expensive! = that would be /ðætəd bi:/ T / Cl 2) Simple vs double contractions I would /wud/ have → I would've /'wudəv/ I would've chosen this one I would've /wudəv/ → I'd've /'ædəv/ I'd've chosen this one T / Cl Ellipsis wouldn't it? /ˈwudn(t)ɪt/ It would be a good idea, wouldn't? T / Cl Connected speech (contractions + elision = linking) You would have → you'd 've /j[u:/u/ə] /dəv/ I would've chosen this one I wouldn't've chosen that one /wudn(t)əv/ ]]> 20210423-1523 If clause + will (result in the main clause) active grammar Lifestyle B2 active textbook pg 70 ex 1 speaking T / Cl How would you build the extension (a terminal) to an airport like Heathrow? (...) What problem areas are likely to happen? (...) pg 70 ex 2 listening lifestyle_upper_intermediate_audio_cd02_1.ogg Grammar: Mixed conditionals pg 71 ex 4 grammar ]]> active textbook conditionals mindmap

]]> wip textbook pg 71 ex 5 grammar set for homework pg 71 ex 6 grammar pg 71 ex 7 role play ]]> Lifestyle B2 active textbook pg 72 ex 1 2 3 listening lifestyle_upper_intermediate_audio_cd02_3.ogg ]]> to reassure /ˌriːəˈʃɔːr/ = to comfort someone and stop them from worrying to dispatch ~ sb/sth (to ...) (formal) = to send sb/sth somewhere, especially for a special purpose to blow up = to break or destroy or to be destroyed by explosion circumstance = conditions and facts that are connected with and affect a situation, an event or an action faulty = not perfect; not working or made correctly confusing confused about the difference Answering ~~for~~ the question about... Many people couldn't go to ~~the job~~ work I could have ~~went~~ gone | been to Ancient Egypt If I hadn't worked (OR been working) last week I might have been (OR I might be) more ~~relaxing~~ relaxed now How can we handle ~~with~~ the security risks? If I were ~~on this role~~ in this position The (a) mobile (phone) is a very ~~interrupting~~ distracting | disrupting thing ]]> launch /'lɔ:ntʃ/ lunch /lʌntʃ/ 20220519 16:30-17:50 2 active Finding fixes By the end of this session you will have studied print

MS Teams details https://teams.microsoft.com/l/meetup-join/19%3ameeting_Yzg1NmI3OTMtOTI1MS00ZTJkLTg2ZGItOTYyZWY3Mzk4YzU5%40thread.v2/0?context=%7b%22Tid%22%3a%22f0d1c6fd-dff0-486a-8e91-cfefefc7d98d%22%2c%22Oid%22%3a%2253fbfa81-9567-42bb-bd8f-dcfd5d16bcbd%22%7d Option 2

Zoom meeting details Meeting ID: 836 2417 8720 https://efedu.zoom.us/j/83624178720 ]]> active textbook background assessment - Lyudmila AOI (area of interest) learning history 〆 no exams passed exposure to L2 ✓ 3x / week ✓ interlocutors from France, Spain, Portugal spelling ✓ BrEn linguistic expectations ✓ general English goals ✓ achieve level intermediate by September 21 background assessment - Evgeniy AOI (area of interest) learning history 〆 no exams passed exposure to L2 ✓ 3x / week ✓ interlocutors from France, Spain, Portugal spelling ✓ BrEn linguistic expectations ✓ general English goals ✓ achieve level intermediate by September 21 --> Number of teaching hours per level (according to ALTE - Association of Language Testers of Europe) CEF (Common European Framework) Guide, Pearson

Common European Framework, Guide in Pearson - number of teaching hours per level (according to ALTE)

EF - levels & exams concordances

Estimated level 20220519 EF level 14

]]> Lifestyle B2 1 Lead in active edit_ol_qa pix/icons8-collaboration-100_white.png What are these 2 men in the photo doing? Are they well equipped? ✓ they are finding fixes ✓ wear a helmet & appropriate outfit fix = (informal) solution to a problem, especially an easy or temporary one Could they have prepared better to such glitches? or are these usual teething problems? ✓ get a ladder (...) glitch = (informal) small problem or fault that stops sth working successfully teething problems = small problems that a company, product, system, etc. has at the beginning If you were in their situation, what would you do? ✓ call maintenance (...) What are contingencies? How do you deal with them? → make contingency plans contingency = events that may or may not happen, possibility black swan = metaphor describing an event which is unanticipated (perhaps because it seemed impossible or because no-one had considered it before), but which has very far-reaching consequences 20190618-0937 Conditionals active decks deck_of_phrases_conditionals.csv active textbook conditionals mindmap

]]> 20190624-1734 active review 20190624-1736 wip review 1 Role play role_play active Recycle new expressions and language. Practise the 3rd conditional (describing a hypothetical situation happening in the past with a result in the past If I had known about this earlier, I would have chosen another solution. Explain how changes in technology affected your business. You are pessimistic & conservative. You wish you had made other choices. 〆If I had known about these difficulties before, I wouldn't have... (not to make obvious mistakes ← past participle) ✓ If we had prepared better, we could have... (to pre-empt ← past participle) ✓ If we had made contingency plans, ... (verb in past perfect form) ✓ I might have succeeded faster if... (verb in past perfect form) You think change is a good thing and the results weren't so negative. You are optimistic & open to new solutions. You don't think your colleague should regret decisions made. 〆 If I had been in your situation, I couldn't have... (to make a better choice ← past participle) ✓ Even if you had anticipated those changes, you might have... (to lose money anyway ← past participle) ✓ You would have had teething problems even if... (verb in past perfect form) ✓ We couldn't have predicted such a black swan situation even if... (to predict the crisis ← past perfect) teething problems = small problems that a company, product, system, etc. has at the beginning black swan = metaphor describing an event which is unanticipated (perhaps because it seemed impossible or because no-one had considered it before), but which has very far-reaching consequences fix = (informal) solution to a problem, especially an easy or temporary one glitch = (informal) small problem or fault that stops sth working successfully passed for scored 6.5 I also understand ~~good~~ well We ~~are using~~ use conditionals for some imaginary situations ~~How~~ As I think it's about... It has a very bad influence in on our business It wouldn't have been as ~~much~~ good as our product Even if M$ wanted to ~~competitive~~ compete with them ]]>