enovikov y16enovikov 20220709 icons8-reading-100.png quarterly test Prepare for quarterly test vocab pre teach functional language grammar focus smartphone or tablet device listening Download onto your phone or tablet and listen carefully. marketing dept at l'oreal runs the company more important than sales or commercial depts all CEOs were from marketing dept 20180526 birthday - 38 yo 20210911 todo once The Business 2.0 Upper Intermediate is completed English for the Financial Sector Unit 7 Accounting → course_log_cherkizovogroup4.xml Dubai mid July ]]> xml sbook_plugins/wordlist_generated_from_xml_clog_sbook_for_sbook_session.inc Evgeny Novikov novikov032@yandex.ru 20220709 09:45-10:30 1 active Training & development strategies By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. Business Partner B2, Pearson Unit 2 Training & development pg 21 ex 8 A speaking → prepare list of things to be changed → practise modal verbs Business Partner B2, Pearson zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook MBA recommended level: TOEFL 100 / IELTS 7.5 → check your level ~ Sept 2023 → consider applying for an MBA course → make sure you have a recommended level of TOEFL 100 / IELTS 7.5 to be able to take part in negotiations & case studies during the MBA course Methodology: TOEFL / IELTS past target levels and actual results 
level | Cambridge | IELTS   | TOEFL IBT
B2    | FCE       | 5.0-6.0 | 65-68
C1    | CAE       | 6.5-7.0 | 79-95
C2    | CPE       | 7.5-9.0 | 96-210
2020 IELTS candidate (male IT, age 30) course length: ~100 ach (2ach x 1-3 / wk ~ 6 months) initial level: ~IELTS 4/4.5 target level: IELTS 5 exam results: IELTS 5.5 Provisional results Listening 5.0 Reading 5.5 Writing 5.5 Speaking 6.5 Overall 5.5 2017 IELTS candidate (female PR, age 28) course length: 128 ach (2ach x 2 / wk ~ 8 months) initial level: ~IELTS 6/6.5 target level: IELTS 7 exam results: IELTS 7 IELTS feedback expected results speaking 7 wri task 1 6.5 / 7 wri task 2 7 / 7.5 lis 6.5 read 7 2016 TOEFL candidate (male MGIMO student, age 23) course length: 144 ach (2ach x 2 / wk - 9 months) initial level: ~IELTS 6/6.5 target level: TOEFL 95 exam results: TOEFL 91 
TOEFL score
speaking  CAE / CP  24/30  24 improve campus situations
writing             20/30  23 improve grammar
reading             23/30  23
lis                 20/30  25? (missed a task)
---------------------------------
                    87/120 (needs 95/120)
icons8-movie-100.png iBT_TOEFL_Speaking_Questions_1_and_2_Tips_rHLqZbvM5mE.mp4 Interview_with_a_TOEFLer_who_scored_109_120_erUnuOki4kY.mp4 TOEFL_Speaking_Full_Practice_Test_1_Learn_English_bcKxuAq4eGo.mp4 ]]> active textbook business_partner_b2_cb_audio_05_202.mp3 pg 21 ex 6 B C grammar set for homework pg 21 ex 7 grammar pg 21 ex 8 A speaking pg 21 ex 8 B role play pg 21 ex 8 C writing ]]> 20220706 11:30-12:15 1 active Human resource strategies By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. Business Partner B2, Pearson Unit 2 Training & development pg 19 ex 7 vocab Business Partner B2, Pearson zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook pg 20 ex 2 vocab pg 20 ex 3 A B listening for gist business_partner_b2_cb_audio_04_201.mp3 pg 20 ex 4 listening for detail T / Cl What happens if staff haven't got the mindset for growth? 〆development will fail → don't waste resources on training When recruiting employees should you consider their potential for development? (...) Today's more common horizontal management style involves [more | less] cross functional skills? ✓ more Has your development been cross-functional? ✓ provide a complete perspective of how a business is run ✓ understand the challenges faced by each functional group = get the broader picture from both sides → take informed decisions pg 20 ex 5 speaking T / Cl Should training & career development be considered a form of reward for loyal employees? (...) ]]> cross-functional collaboration = process where individuals from different departments in an organization with different areas of expertise come together to achieve a common goal. This collaboration could be organic or project-based (src: https://www.bigcommerce.com/ecommerce-answers/what-is-cross-functional-collaboration/) to in new comers ]]> 20220702 09:45-10:30 1 active Preparing an induction programme to a new job By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. Business Partner B2, Pearson Unit 2 Training & development pg 18 ex 5 vocab Business Partner B2, Pearson zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook T / Cl If you have a conflict with a new, younger, inexperienced employee, what do you need [emotional intelligence | mentoring]? ✓ emotional intelligence = capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically → build rapport & trust, only then mentoring pg 19 ex 6 A B vocab set for homework pg 19 ex 7 vocab pg 19 ex 8 A B role play → prepare induction to a new job ✓ show a short video rather than just give a probably boring, deja-vu, speech → inspire people = prove you are going to be part of a special community ✓ organise a tour of the plant → break it down in stages with Q&A sessions = check understanding ]]> to drive = to force sb/sth to move in a particular direction; to force sb to act in a particular way; to make sb very angry, crazy, etc. or to make them do sth extreme mentee = person who is advised, trained, or counselled by a mentor to benchmarking = to evaluate (something) by comparison with a standard. emotional intelligence = capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically to comprise = to consist of skills set = person's range of skills or abilities rapport = friendly relationship in which people understand each other very well popped up in crossed my mind During induction 2-3 people spent a few hours with myself me ]]> 20220629 11:30-12:15 1 active Training & development By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. Business Partner B2, Pearson Unit 2 Training & development pg 19 ex 6 A vocab Business Partner B2, Pearson zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook pg 18 ex 2 3 video business_partner_b2_video_unit_2l1_2.1.1.mp4 T / Cl Which type of training do you prefer [blended, induction, mentoring]? ✓ mentoring (...) pg 18 ex 4 speaking ]]> on boarding = process of introducing sb to a new job, skill, organization, etc.; a ceremony at which this takes place induction training = process of introducing sb to a new job, skill, organization, etc.; a ceremony at which this takes place mentoring = experienced person who advises and helps sb with less experience over a period of time blended learning = on-line and face-to-face training haven't been awared about wasn't aware of ]]> taught /'tɔ:t/ 20220622 11:30-12:15 1 active Travelling in times of crisis By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. Business Partner B2, Pearson Unit 2 Training & development pg 19 ex 6 A vocab Business Partner B2, Pearson zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook 20220608 11:30-12:15 1 active Introducing yourself to a new project team By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. Business Partner B2, Pearson Unit 1.3 Building relationships pg 15 ex 3 A B vocab Business Partner B2, Pearson zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook business_partner_b2_cb_audio_03_103.mp3 ]]> active textbook pg 15 ex 3 C vocab pg 15 ex 4 A B reading pg 15 ex 4 C D role play ]]> active textbook Functional language: Writing a company's news blog pg 16 ex 2 A vocab set for homework pg 16 ex 2 B vocab pg 16 ex 3A B C role play ]]> time off = time period when you are not required to work providing = used to say what must happen or be done to make it possible for sth else to happen; provided, if to talk (sb) through = to discuss something thoroughly 20220601 11:30-12:15 1 active Self presentation By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. Business Partner B2, Pearson Unit 1.3 Building relationships pg 13 ex 8 vocab Business Partner B2, Pearson zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook pg 14 ex 2 A listening business_partner_b2_cb_audio_01_101.mp3 pg 14 ex 2 B listening business_partner_b2_cb_audio_02_102.mp3 pg 14 ex 2 C listening business_partner_b2_cb_audio_03_103.mp3 ]]> 20220528 09:45-10:30 1 active Building trust By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. Business Partner B2, Pearson Unit 1.3 Building relationships pg 13 ex 7 A speaking Business Partner B2, Pearson zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook T / Cl How do show trust in others? 〆compliment their ideas ✓ ask for their expertise ↔ Based on your experience, how do you think we can...? ≠ I like your suggestion to get... ✓ delegate ↔ Do you think you would be able to... = show trust set for homework pg 13 ex 8 vocab pg 13 ex 9 role play pg 126 student A (prefers Mike) pg 128 student B (prefers Alice) ]]> nothing anything against her We need to look precisely for our at both candidates I'd like to be so as sure as you are ]]> 20220525 11:30-12:15 1 active Impact of the conflict in Ukraine on foreign businesses By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. Business Partner B2, Pearson Unit 1.3 Building relationships pg 13 ex 7 A speaking Business Partner B2, Pearson zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook for of sales only ]]> 20220518 11:30-12:15 1 active Building trust By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. Business Partner B2, Pearson Unit 1.3 Building relationships pg 13 ex 7 A speaking Business Partner B2, Pearson zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook business_partner_b2_video_unit_1l3_1.3.1.mp4 pg 12 ex 3 A video → which option is more assertive? ✓ option B → which option will pay off in the long term? ✓ option A pg 12 ex 3 B video business_partner_b2_video_unit_1l3_1.3.2.mp4 business_partner_b2_video_unit_1l3_1.3.3.mp4 pg 12 ex 4 speaking pg 12 ex 5 speaking business_partner_b2_video_unit_1l3_1.3.4.mp4 pg 12 ex 6 reflection ]]> 20220514 09:45-10:30 1 active Building relationships By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. Business Partner B2, Pearson Unit 1.2 Employee retention pg 11 ex 7 grammar Business Partner B2, Pearson zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook ]]> active textbook ]]> self-seeking = (disapproving) interested only in your own needs and interests rather than thinking about the needs of other people By the time of Within 5 years I will have reached the position of... By the time for I have worked for 5 years I will have reached the position of... ... the guy is in charge for of (OR is responsible for) this region ]]> 20220511 11:30-12:15 1 active Future forms (review) By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. Business Partner B2, Pearson Unit 1.2 Employee retention pg 11 ex 6 grammar Business Partner B2, Pearson zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook ]]> been improved the working conditions ]]> 20220427 11:30-12:15 1 active Employee retention By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. Business Partner B2, Pearson Unit 1.2 Employee retention pg 10 ex 3 reading for gist pg 10 Investment banks' work-life balance schemes will pay off Business Partner B2, Pearson schedule 20220430 advance cancellation EN zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook pg 10 ex 3 reading for gist pg 10 Investment banks' work-life balance schemes will pay off pg 10 ex 4 reading for detail
Named generations in the Western world (Wikipedia)

]]> active textbook pg 11 ex 5 C grammar ]]> 20210403-1213 Future perfect vs present perfect active grammar 3 Speaking active edit_ol_qa pix/icons8-collaboration-100_white.png Discuss in groups the following questions. Practise present perfect and future perfect. What have you already done today? What will have you finished by the end of the week? 20210403-1027 Future simple vs future perfect active grammar Which action is 'in progress'? ✓ (4~5) I will be travelling next week = future continuous Which action is a 'point in time'? ✓ (4.5) I will visit the customer (on Tuesday) = future simple Which action will be completed by a certain time? ✓ (5) I will have signed the contract = future perfect ]]> 20210120-1440 Future continuous vs future perfect active grammar wip textbook ]]> 4 Speaking active edit_ol_qa prep_ol_qa Explain what you need to do to complete your project by its deadline. Before I contact the customer... ✓ I will have met my boss & discussed our targets I'll have rehearsed my sales pitch. to rehearse = to practise or make people practise a play, piece of music, etc. in preparation for a public performance I will be travelling on a business trip and... I'll be flying from one plant to another I will need to recruit a team a month before the peer review starts Before I leave.., Before I leave I will have signed the relevant papers. Before the peer review starts all participants should have adequate authorisation for visiting the plant. If we want to reach a win/win solution... We will have been negotiating for a long time. We will have been preparing for a long time We will have been thinking about the transients for a long time transient = continuing for only a short time, temporary active textbook pg 11 ex 7 A B speaking ]]> menial = (usually disapproving) (of work) not skilled or important, and often boring or badly paid sabbatical = period of time when sb, especially a teacher at a university, is allowed to stop their normal work in order to study or travel to pay off = to yield a profit or result humane /hju:ˈmeɪn/ = showing kindness towards people and animals by making sure that they do not suffer more than is necessary Millennials = also known as Generation Y or Gen Y, are the demographic cohort following Generation X and preceding Generation Z. Researchers and popular media use the early 1980s as starting birth years and the mid-1990s to early 2000s as ending birth years, with the generation typically being defined as people born from 1981 to 1996.[1] Most millennials are the children of baby boomers and early Gen Xers;[2] millennials are often the parents of Generation Alpha 20220423 09:45-10:30 1 active Building a good atmosphere at work By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. Business Partner B2, Pearson Unit 1 Corporate culture pg 9 ex 6 7 vocab Business Partner B2, Pearson zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook business_partner_b2_video_unit_1l1_1.1.1.mp4 pg 8 ex 4 speaking Lexical material: Elements of corporate culture pg 8 ex 5 vocab set for homework pg 9 ex 6 7 vocab T / Cl Does an open-plan office help improve the working atmosphere? (...) pg 9 ex 8 A B speaking T / Cl What is most likely to cause problems in the corporate culture of your company? 〆working long hours 〆work-life balance (...) pg 9 ex 9 A B role play ]]> 20220420 11:30-12:15 1 active Corporate workplace By the end of this session you will have studied pg 113 review 8 smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. Business Partner B2, Pearson Unit 1 Corporate culture Business Partner B2, Pearson zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> Business Partner B2 Unit 1 Corporate culture active textbook pg 7 quotation T / Cl Should taking risks be part of your corporate culture? ✓ be ready to experience damage → don't keep your ship in port for ever Would you like to work in such a colourful environment as the one pictured in the photo? 〆excessively bright & distracting pg 8 ex 1 Lead in T / Cl Is it an important part of corporate culture for staff to be able to share ideas? ✓ unwritten rules that employees are expected to engage in & be committed to their company pg 8 ex 2 A B video business_partner_b2_video_unit_1l1_1.1.1.mp4 ]]> themselves not very comfortable ]]> 20220413 11:30-12:15 1 active Review unit 7 - 8 By the end of this session you will have studied pg 113 review 8 zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook Feedback ]]> 20220409 09:45-10:30 1 active Case study - Green Hills coffee By the end of this session you will have studied e-mail reply 'Potential image problem' + attachment pg 112 review 7 zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook the_business_mac_millan_upper_intermediate_audio_cd02_52.ogg T / Cl Can you be both interested in fair trade and the bottom line at the same time? 〆perhaps not = take advantage of lacking fair trade certification to lower prices pg 111 ex 4 brainstorming → maximum expectations Green Hills ✓ no child labour ✓ no deforestation ✓ no pesticides Cabrera ✓ acknowledge child labour above a certain age as part of the local culture ✓ higher prices ✓ progressive reduction of pesticide use → minimum expectations Green Hills ✓ no child labour Cabrera ✓ higher prices (would then have to employ children) → strategies ✓ win-win = build a long lasting relationship as it used to be in the days of Gordon Hills & Fabio's father 〆win-lose = Fiona's tough negotiation techniques → BATNA ✓ postpone negotiation till world market prices increase ✓ stall for time to obtain a loan from a bank pg 111 ex 5 reading T / Cl Should Cabrera tell Green Hills they may have a better distributor? ✓ e-mail on the left (...) Should Green Hills tell Cabrera they may have a better supplier? ✓ e-mail on the right (...) pg 111 ex 6 negotiation T / Cl Who is more likely to remain profitable in the long term? ✓ fair trade certified coffee growers → Cabrera will have to be certified to survive Should Cabrera stick with their current distributor with whom they already have an existing & predictable relationship? (...) pg 111 ex 7 discussion pg 112 review 7 pg 113 review 8 pg 113 review 8 ex 4 ]]> gentleman's agreement = agreement made between people who trust each other, which is not written down and which has no legal force CFO = chief financial officer breach ~ of sth = a failure to do sth that must be done by law to turn a blind eye = to ignore to jeopardise /'dʒɛpɜdaɪz/ = to pose a threat to; present a danger to BATNA = best alternative to a negotiated agreement of the price level there are many countries which... It's linked (due) to the economical economic reasons ]]> 20220406 11:30-12:15 1 active Assertive writing By the end of this session you will have studied zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook ]]> active textbook pg 109 ex 6 e-mail Functional language: Writing 1-line assertive answers pg 109 ex 7 vocab set for homework - to be confirmed pg 109 ex 8 output use expressions from pg 109 ex 5 writing ~ 200 words send in *docx format duncanpotter@yandex.ru ]]> active textbook An Englishman's word♣ is his bond♠ ♣ word = promise ♠ bond = agreement (connection) A spoken agreement is worth [more | less] than a blank page ✓ less = shouldn't trust pg 110 ex 2 reading e-mail reply 'Potential image problem' + attachment T / Cl What is the risk? ✓ to be associated with borderline ethical practices What action should be taken? ✓ enforce terms of the contract or change suppliers ]]> submissive = willing to obey sb whatever they want you to do evasive = not willing to give clear answers to a question by and large = in general as things stand = given the current situation; conditionally, as the matter stands, as things are, such being the case 20220402 09:45-10:30 1 active Negotiating a deal Assertive writing By the end of this session you will have studied → prepare the role play zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook 1 Negotiating language active edit_match_qa edit_ol_qa pix/icons8-collaboration-100_white.png You can't do that! ✓ I'm afraid we may not be able to accept that from you.]]> No way! ✓ I'm afraid I'd be reluctant to do so I'll pay more but you have to... If you went the extra mile, I could... Not unless I get... In return, I would appreciate if... We won't be able to negotiate that point We'll have to agree to disagree on that We'll do this when you do that If you could meet us halfway... active textbook pg 107 ex 7 negotiation role play ]]> active textbook Functional language: Writing a letter of complaint T / Cl A letter of complaint should be [apologetic | assertive] ✓ assertive pg 108 ex 2 model T / Cl When you write a letter of complaint, you want to be [evasive | direct] ✓ direct pg 108 ex 3 analysis set for homework pg 108 ex 4 language focus ]]> outcome = result utterly = absolutely corner perspective The price is has been growing for the last past 3 years We're trying to react on to that ]]> 20220330 11:30-12:15 1 active Negotiating a compromise By the end of this session you will have studied → read situations 1 - 2 - 3 → offer a compromise zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook pg 106 ex 2 listening for detail the_business_mac_millan_upper_intermediate_audio_cd02_50.ogg T / Cl How can you make your counterpart in negotiations more understanding? ✓ explain your position ✓ describe what is not under your control (e.g. world prices, traditions...) ✓ give options to choose from (...) pg 106 ex 3 listening for detail the_business_mac_millan_upper_intermediate_audio_cd02_51.ogg pg 106 ex 4 listening for detail the_business_mac_millan_upper_intermediate_audio_cd02_52.ogg ]]> to meet halfway = to make a concession; to compromise to agree to disagree = to accept differences reluctant = (to do sth) hesitating before doing sth because you do not want to do it or because you are not sure that it is the right thing to do index-linked = rising in value according to increases in the cost of living should they should do to improve their relationship ]]> 20220326 09:45-10:30 1 active Expressing obligation & permission By the end of this session you will have studied Practise → passive → modals → inversion → more formal vocab (e.g. considered / deemed) Optional homework (if time available) --> The Business 2.0 Upper Intermediate pg 136 ex 1 2 3 4 5 6 obligation & permission pg 137 ex 7 8 9 obligation & permission schedule 20220323 advance cancellation DP zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook Feedback pg 137 ex 7 8 9 obligation & permission Feedback ]]> haven't don't need to do it You haven't got to do it Taking pictures is alloweded allowed It's approaching to the end ]]> 20220319 11:30-12:15 1 active Writing a formal employment contract By the end of this session you will have studied Optional homework (if time available) smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. Grammar and vocabulary for CAE and Proficiency by Longman pg 118 pg 119 ex 1 2 3 4 grammar_and_vocabulary_for_CAE_and_proficiency_Longman_Side_Wellman_pg118-119_inversion_after_negative_adverbs_w_key.pdf zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook Feedback pg 137 ex 10 inversion set for homework pg 136 ex 1 2 3 4 5 6 obligation & permission pg 137 ex 7 8 9 obligation & permission pg 137 ex 11 inversion ]]> to terminate = to end deemed = received don't agree with the terms Only once the goods will arrive at our warehouse will they be consider considered (OR deemed) received by the customer ]]> 20220312 09:45-10:30 1 active Expressing restrictions (limiting adverbial phrases with inversion - under no circumstances) By the end of this session you will have studied → licence agreement pg 105 ex 9 inversion zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook ]]> 20190912-1423 Inversion after negative adverbials active grammar Watch out After 'not until', 'only when' and 'only after' the inversion is in the main part of the sentence. Which is more logical? 1) I read a book only after I have read its review 2) I read its review only after I have read the book ✓ 1) Which is the main clause? 1) I read a book (only after) 2) I have read its review ✓ 1) (only after) 2) I have read its review = restrictive condition Where is the inversion: clause 1) or clause 2) 〆 Only after have I read its review | I read a book ✓ Only after I have read its review | do I read a book = limiting adverbial w/o inversion | main clause with inversion ]]> active textbook limiting adverbials mindmap
smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson. limiting_adverbials_mindmap.pdf ]]> 20191010-1219 Inversion after limiting adverbials active review under no circumstances = in no way, not at all, not in the least, not a bit, not a bit of it, not a whit, not a jot, in no wise, in no respect, by no means, in no manner on no account = in no way, not at all, not in the least, not a bit, not a bit of it, not a whit, not a jot, in no wise, in no respect, by no means, in no manner no sooner = as soon as; at once when; immediately when do will I will go there in the future ]]> 20220302 11:30-12:15 1 active 2022 Russian invasion of Ukraine By the end of this session you will have studied → licence agreement zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook On 24 February 2022, Russia launched a large-scale invasion of Ukraine, marking a major escalation of the ongoing Russo-Ukrainian War. The campaign was preceded by a prolonged Russian military buildup since early 2021, and demands by Russia to legally prohibit Ukraine from joining NATO. At about 03:00 UTC (06:00 Moscow time, UTC+3) on 24 February, Russian president Vladimir Putin announced a military operation in eastern Ukraine; minutes later, missile strikes began at locations across the country, including Ukraine's capital Kyiv. The Ukrainian Border Service stated that its border posts with Russia and Belarus were attacked.[45][46] Multiple countries condemned the attack and imposed sanctions on Russia. The attack, which has been met with international condemnation, comes after Russian President Vladimir Putin on Monday recognised two breakaway regions held in eastern Ukraine by pro-Russian rebels as independent states and ordered troops into the territories. src: Wikipedia T / Cl The Russian spy boss humiliated by Putin Sergey Naryshkin was put on the spot for suggesting Russia consider giving the West one last ultimatum. If scriptwriters were behind the Kremlin’s videos, they would be in high demand by streaming platforms The dramatic intensity of the scene would make it stand out in any movie or piece of fiction, but it’s not fiction – it happened on Monday. Since then, all the world has seen the video of what took place. Russian President Vladimir Putin brings together his security council and asks each of its members whether they support the decision to recognize the independence of the self-proclaimed republics of Donetsk and Luhansk, located in southeastern Ukraine. It’s the turn of Sergey Naryshkin, head of the SVR foreign intelligence service, who breaks from the script and suggests that the West be given one last chance to return to the Minsk agreements, the series of international pacts signed between Russia and Ukraine to avoid war in the Donbas region of Ukraine. He suggests this could be done by giving the West a short-term ultimatum. Putin interrupts him dryly: “What does that mean? Are you suggesting we start negotiations or recognize sovereignty?” And that’s when the moment comes. Naryshkin starts to stutter, he doesn’t know what to say, he mumbles “yes” then “no,” and his face turns white for seconds that seem to last an eternity. “Speak clearly,” Putin interjects. Feeling the pressure, the spy chief does a U-turn and goes one step further: he says he supports the annexation of Donetsk and Luhansk into the Russian Federation. But he is again called out by Putin: “We’re not talking about that. We’re talking about recognizing their independence or not. Yes or no?” So the nervous Naryshkin takes back what he said once again: yes, yes, he supports it. “Thanks, you can take your seat.” https://english.elpais.com/opinion/2022-02-23/the-russian-spy-boss-humiliated-by-putin.html T / Cl Visa, Mastercard Suspend Services To Russian Banks Hit By Sanctions Russia’s invasion of Ukraine triggered an array of sanctions from governments around the world targeting Russian government, businesses, financial institutions and high profile individuals and oligarchs. Sanctions from Western nations include excising select Russian banks from SWIFT, the international financial-messaging system. The measures have largely unplugged Russia from the international financial system and have crippled its economy, plunging the ruble to a record low and prompting queues outside banks and ATMs as people try to withdraw cash in case limits are put in place. Many reportedly intend to convert their savings to more stable currencies like the euro or U.S. dollar to protect their savings as fears over the currency mount. Mastercard and Visa have blocked a number of Russian institutions from their payment networks in compliance with Western sanctions, the companies announced Monday and Tuesday, as they pledged to work with regulators to enforce any future restrictions amid a plummeting ruble and run on Russian banks. https://www.forbes.com/sites/roberthart/2022/03/01/visa-mastercard-suspend-services-to-russian-banks-hit-by-sanctions/?sh=63fa5dcf77d5 ]]> 20220219 09:45-10:30 1 active Expressing obligation & permission in legal documents By the end of this session you will have studied schedule 20220216 development plan & performance appraisal meeting zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> 20201003-0932 Must vs have to, must in the past active grammar 20191014-2338 'Should' to give somebody advice active grammar active textbook pg 104 ex 2 obligation & permission → lease agreement ]]> active textbook Lexical material: Formal employment contract, 'legal-speak' / legalese Functional language: Setting guidelines pg 105 ex 4 5 grammar → practise modals of obligation and permission Functional language: Note-taking pg 105 ex 6 listening the_business_mac_millan_upper_intermediate_audio_cd02_49.ogg pg 105 ex 7 8 writing formal guidelines ]]> to reproach ~ sb (for sth / for doing sth) | ~ sb (with sth / with doing sth) = to blame or criticize sb for sth that they have done or not done, because you are disappointed in them term = condition hereby = as a result of this statement, and in a way that makes sth legal; by this means consent ~ (to sth) = permission to do sth, especially given by sb in authority tenant = person who pays rent for the use of a room, building, land, etc. to the person who owns it (landlord) lease = contract granting use or occupation of property during a specified time for a specified payment sewer = underground pipe that is used to carry sewage away from houses, factories, etc sewage = used water and waste substances that are produced by human bodies, that are carried away from houses and factories through special pipes invitee /ɪnvaɪ↗ti:/ = visitor to whom hospitality is extended; in the law of torts, an invitee is a person who is invited to land by the possessor of the land as a member of the public or one who enters the land of another for the purpose of business dealings with the possessor of the land.[1] The status of a visitor as an invitee (as opposed to a trespasser or a licensee) defines the legal rights of the visitor if they are injured due to the negligence of the property owner 20220212 09:45-10:30 1 active Development plan & performance appraisal rehearsal By the end of this session you will have studied schedule 20220212 development plan rehearsal 20220216 development plan & performance appraisal meeting 20220216 cancelled tbc 20220219 cancelled tbc zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook (have | 've) just read it today this morning ]]> 20220209 11:30-12:15 1 active Ethical business or profit? By the end of this session you will have studied Ethical business or profit? schedule 20220212 development plan rehearsal 20220216 development plan & performance appraisal meeting 20220216 cancelled tbc 20220219 cancelled tbc zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook T / Cl Is it possible to make profits in an ethical manner? or is it contradictory? ✓ should include corporate social responsibility pg 103 ex 9 reading Ethical business or profit? T / Cl Do you think ethics in Russian business are hypocritical? (...) Are Russians better at calling a spade a spade than their European counterparts? (...) Are Western executive officers taking advantage of Russian creativity to do business (e.g. bending rules)? (...) pg 103 ex 10 discussion ]]> borderline = not clearly belonging to a particular condition or group; not clearly acceptable borderline ethics = marginal, just barely adequate or within a lower limit, e.g. paying workers the minimum wage allowed by law corporate governance = deciding objectives, means and standards for a company accountability = liability to be called on to render an account; the obligation to bear the consequences for failure to perform as expected empowerment = encouraging workers to improve the way they do their own jobs first and foremost = as the most important thing; first spiral = continuous harmful increase or decrease in sth, that gradually gets faster and faster to advocate = to support sth publicly, recommend to foster = to encourage sth to develop to obey = to do what you are told or expected to do to amend = to change a law, document, statement, etc. slightly in order to correct a mistake or to improve it to bend the rules = to do sth or allow someone to do sth that is not usually allowed, especially in order to make things easier on one occasion to lapse = to be no longer valid because the period of time that it lasts has come to an end litigation = legal proceeding in a court to determine and enforce legal rights part and parcel = necessary or important part; something necessary to a larger thing reproach = blame or criticism for sth you have done morally morality The majority of corporate profits should go to the people who does do the work ]]> hypocritical /,hipi'kritikəl/ 20220205 09:45-10:45 1 active Types of unethical behaviour By the end of this session you will have studied pg 102 ex 5 discussion → practise expressions from pt 4 zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook the_business_mac_millan_upper_intermediate_audio_cd02_41.ogg the_business_mac_millan_upper_intermediate_audio_cd02_42.ogg the_business_mac_millan_upper_intermediate_audio_cd02_43.ogg the_business_mac_millan_upper_intermediate_audio_cd02_44.ogg the_business_mac_millan_upper_intermediate_audio_cd02_45.ogg the_business_mac_millan_upper_intermediate_audio_cd02_46.ogg the_business_mac_millan_upper_intermediate_audio_cd02_47.ogg the_business_mac_millan_upper_intermediate_audio_cd02_48.ogg ]]> lapsed = (law) (of a contract, an agreement etc.) not valid or legal bribery = giving a sum of money or sth valuable to sb to persuade them to help you, especially by doing sth dishonest conspiracy to do sth | (against sb/sth = secret plan by a group of people to do sth harmful or illegal embezzlement = stealing money or property that you are responsible for or that belongs to your employer insider trading = illegal use of insider information for profit in financial trading money laundering = concealing the source of illegally made money nepotism = favouritism shown to relatives or close friends by those in power to wash your hands of the matter = to refuse to be involved in sth miss skip Saturday We should move our lesson for to another day It depends (on) what the type of crime have you done you have committed ]]> 20220202 11:30-12:15 1 active Contracts & corporate ethics By the end of this session you will have studied (This is the first lesson via Yes Centre) schedule 20220129 cancelled Wednesdays 11:30-12:15 starting 20220202 Saturdays 09:45-10:30 starting 20220205 zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook the_business_mac_millan_upper_intermediate_audio_cd02_40.ogg pg 100 ex 6 discussion ]]> active textbook T / Cl Find a mistake in the following statement: 〆The buyer shall make a payment ✓ The buyer shall make a payment to make payment = (legalese) to pay Match the following: 1. you inform your company you will leave 2. you inform about sth in a legal document a. to give notice b. to give in your notice pg 102 ex 2 defining words ]]> 1 Legalese vs plain English (1/2) hw20220120 active edit_match_qa prep_match_qa pix/icons8-dictionary-100_white.png Match the expressions with their definition. to undertake to promise The seller promises to supply by... hereby in this document We, in this document, confirm that... hereafter later in this document The internet service provider, called 'Provider' later in this document, shall ensure access to... deemed considered as The delivery shall be considered as late if it takes place after more than 24 hours scheduled. regardless of the cause thereof for whatever reason If delivery is late, penalties shall be enforced for whatever reason 2 Legalese vs plain English (2/2) hw20220120n2 active edit_match_qa prep_match_qa pix/icons8-dictionary-100_white.png Match the expressions with their definition. irrevocable impossible to change Orders placed on-line after working hours are impossible to change binding that can be enforced by law This decision can be enforced by law on both parties breach failure to do sth that must be done by law Not observing deadlines set in the contract is considered a failure by law parties one of the people or groups of people involved in a legal agreement or dispute The contract must be signed by all groups of people involved out-of-court settlement money that is paid to sb or an agreement that is made to stop sb going to court To reduce bad publicity sometimes companies prefer an agreement or financial compensation to avoid going to court active textbook Lexical material: Legalese T / Cl If your supplier doesn't provide goods in time, you are late & lose money How can you claim compensation? ✓ you can sue the other party for breach of contract What is a synonym of 'compensation'? ✓ damage T / Cl If your partner is in breach of contract for late delivery, will you withhold payment, or apply a penalty clause? (...) pg 102 ex 4 litigation Lexical material: Range of measures in case of breach of contract 〆withhold payment 〆apply penalty 〆return money 〆pay outstanding invoice with interests 〆claim compensation 〆replace damaged goods 〆sue for breach of contract Lexical material: Areas of negotiation ✓ apply a discount on next orders ✓ make arrangements for further delivery ✓ show good will & business practice to seek repeat business pg 102 ex 5 discussion → practise expressions ]]> to renege on /rə'nig/ = to go back on (a promise or undertaking or contract); to fail to fulfil a promise or obligation to take out a contract = to pay someone to kill someone affluent /ˈæfluənt/ = having a lot of money and a good standard of living to enter into (date), by and between (parties) = to accept a contract on a date by (parties) to undertake = (law) to promise hereby = in this document hereafter = later in this document to be deemed + past participle = considered as on or before = no later than to make payment = to pay the bill regardless of the cause thereof = for whatever reason irrevocable = impossible to change binding = that can be enforced by law penalty = punishment for breaking a law, rule or contract breach = failure to do sth that must be done by law parties = (formal) one of the people or groups of people involved in a legal agreement or dispute out-of-court settlement = money that is paid to sb or an agreement that is made to stop sb going to court grow growing peppers ]]> 20220122 09:45-10:45 1 1500 active Why is fair trade a bad deal? By the end of this session you will have studied pg 101 Why fair trade is a bad deal? schedule 20220129 cancelled Wednesdays 11:30-12:15 starting 20220202 Saturdays 09:45-10:30 starting 20220205 zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook pg 101 Why fair trade is a bad deal? Lexical material: Fair trade pg 100 ex 4 vocab ]]> economic illiteracy = knowing very little about economics crop = plant that is grown in large quantities, especially as food to deprive = to keep from having, keeping, or obtaining, to kick away the ladder from toiling = doing arduous or unpleasant work but = except (to have no choice but to stay - in the context of the article) to award a contract = to choose someone / company (e.g. atfer a tender) for carrying out a service altruism = quality of unselfish concern for the welfare of others, ethical theory that regards the good of others as the end of moral action; by extension, the disposition to take the good of others as an end in itself for of supplies The coffee became the a more luxury premium product ]]> 20220115 09:45-10:45 1 1500 active Fair trade or free trade? By the end of this session you will have studied pg 101 Why fair trade is a bad deal? zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> 1 Lead in active edit_ol_qa pix/icons8-collaboration-100_white.png How can you help developing countries? ✓ charity ✓ buying their products at a decent price What should fair trade ideally feature? ✓ ethical commitment ✓ social measures ✓ globalisation Which chains of coffee shops / cafes pride themselves on doing something for developing countries? ✓ Starbucks What could be the disadvantages of free trade? 〆survival of the fittest 〆smaller producers are forced out of business What should be some benefits of fair trade? ✓ let small farmers make a living ✓ spread the risk ✓ improve productivity → need free trade + corporate social responsibility active textbook Fair trade vs free trade pg 100 ex 2 predicting ]]> fair trade = trade that satisfies certain criteria on the supply chain of the goods involved, usually including fair payment for producers; often with other social and environmental considerations for on the coffee itself She saw by with her own eyes that... Doesn't sound logic logical The first of all, farmers were part of... It's always vice-versa There are always pros and cons They really want to help to the countries to get better]]> 20211218 09:45-10:45 1 1500 active Case study Car Glazer International By the end of this session you will have studied Case study Car Glazer International zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook e-mail pg 99 ex 4 listening for detail the_business_mac_millan_upper_intermediate_audio_cd02_38.ogg T / Cl Do you think F.Novak has embezzled some money? (...) pg 99 ex 5 discussion T / Cl Can this endanger customer business relationships? ✓ probably yes = spoil company reputation → fire F.Novak immediately or investigate? pg 99 ex 6 listening for detail the_business_mac_millan_upper_intermediate_audio_cd02_39.ogg T / Cl What has F.Novak just achieved? ✓ has landed the biggest contract the company has ever had = has good networking & sales skills Whose BMW did F.Novak have repaired? ✓ perhaps a representative of this new insurance company = doing a favour to win a tender? Is it good business practice? 〆bribing? → should have kept his hierarchy in the loop How will you explain the situation to Garage Miler? = rather awkward to acknowledge F.Nowak was right → make up some story & pay outstanding debts asap Conclusion Would you want to work with a sales rep who has such ways and means? (...) If he did it once, don't you run the risk of him doing it again? → consider some warning, reprimand...? Is it fair/ethical to prefer a company to another one because they have repaired your car for free? (...) If you were in Emily's position, would you be a whistle-blower? = leak to the media that the No 1 insurance company chose a service provider because they were done a favour? (...) ]]> evasive = not willing to give clear answers to a question whistle-blower = (used especially in newspapers) person who informs people in authority or the public that the company they work for is doing sth wrong or illegal to his decision, it looks not (it doesn't look) very ethical ]]> 20211211 09:45-10:45 1 1500 active Chasing debtors By the end of this session you will have studied pg 98 ex 2 scan reading Case study Car Glazer International zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> The Business 2.0 Upper Intermediate B2 active textbook the_business_mac_millan_upper_intermediate_audio_cd02_35.ogg the_business_mac_millan_upper_intermediate_audio_cd02_36.ogg the_business_mac_millan_upper_intermediate_audio_cd02_37.ogg T / Cl Has your company got a BCP (business continuation plan) in place in the event you needed to cover for an absent colleague? (...) set for homework - to be confirmed pg 97 ex 9 output writing ]]> active textbook pg 98 ex 2 scan reading T / Cl If you think someone in your partner's department has been dishonest, but have no evidence, do you investigate yourself or remain evasive? ✓ remain evasive Would you want to be a whistle-blower? ✓ depends if you might lose your job If customers have an outstanding bill, do you wait and see or do you chase them? ✓ you chase them How? ✓ with some reminders & follow-up calls (to be continued) ]]> to embezzle = to steal money that you are responsible for or that belongs to your employer sickie (to throw in a ~) = day when you say that you are ill/sick and cannot go to work when it is not really true petty = small amount of money kept in an office for small payments to reprimand ~ sb (for sth) = (formal) to tell sb officially that you do not approve of them or their actions dent = hollow place in a hard surface, usually due to being hitting by sth in the course of = during, while evasive = vague the Europe ]]> 20211204 09:45-10:45 1 1500 active Writing minutes By the end of this session you will have studied zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook ]]> active textbook Meeting minutes model pg 96 ex 3 4 analysis Lexical material: Verbs describing what happened & what actions are planned (re minutes) set for homework pg 97 ex 5 language focus Functional language: Action plans pg 97 ex 6 vocab T / Cl Chasing up e-mails should be polite or assertive? ✓ probably assertive ]]> minutes = notes taken by the recording secretary; of an official body or an association recording of what was said and transacted during the given session one-off = made or happening only once and not regularly fortnightly = happening every 2 weeks attendee = person who is present and participates in a meeting venue = place where people meet for an organized event, for example a concert, sporting event or conference to reject = to refuse to accept or consider sth pros & cons = advantages & disadvantages accounts receivable = creditor's accounts of money owed to him; normally arise from the sale of products or services to draw up = to make up plans or basic details for AOB = any other business; the things that are discussed at the end of an official meeting that are not on the agenda; miscellanies assertive = expressing opinions or desires strongly and with confidence, so that people take notice to chase sb up = to remind sb to do sth that they should have done already on it of this ]]> 20211127 09:45-10:45 1 1500 active Communicating in meetings By the end of this session you will have studied zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook pg 93 ex 10 11 speaking ]]> active textbook the_business_mac_millan_upper_intermediate_audio_cd02_33.ogg pg 94 ex 3 listening the_business_mac_millan_upper_intermediate_audio_cd02_34.ogg Lexical material: Communicating in meetings T / Cl in other words [clarifying | asking for clarification] ✓ clarifying pg 94 ex 4 analysis the_business_mac_millan_upper_intermediate_audio_cd02_34.ogg set for homework pg 94 ex 5 vocab pg 95 ex 6 7 speaking ]]> to tweak = to make slight changes to a machine, system, etc. to improve it to iron out = to discuss and reach an agreement about (a difference); find a solution for (a problem); remove (a difficulty) to go over = to sum up to take stock of sth = to study carefully a situation, or a number of possibilities or opportunities; to look at critically or searchingly, or in minute detail starving = very hungry for of the whole region She should speak more clear clearly We should remain leave them ]]> 20211113 09:45-10:45 1 1500 active Reporting performance By the end of this session you will have studied pg 135 ex 11 12 articles pg 92 ex 4 articles zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> 20211113-1007 Articles (fixed expressions) active grammar active textbook pg 92 ex 4 articles Functional language: Reporting performance T / Cl They succeeded [in | for] reducing costs ✓ in → verb to describe an ability They managed [to | on] a limited budget ✓ to manage on = to be able to live without having much money pg 93 ex 5 reporting performance Functional language: Explaining performance Investment in new equipment brought [in | about] faster production rates ✓ brought about = resulted in pg 93 ex 7 reading set for homework - to be confirmed pg 93 ex 8 writing set for homework pg 93 ex 9 articles ]]> in business = in activity, focus on working, i.e. not gone bankrupt - specific meaning in the business = in that field, focus on area of interest, i.e. could be working in another company - general meaning machinery = machines as a group, especially large ones: agricultural / industrial machinery knock-on = causing other events to happen one after another in a series relief (of / from) = act of removing or reducing pain, anxiety, etc misery = state of ill-being due to affliction or misfortune spiralling /'spairəliŋ/ = increasing rapidly were managed to decrease keep the payroll to 250 000 euro They were managed able to decrease keep the payroll to 250 000 euro It caused some reduce reductions ]]> 20211106 09:45-10:45 1 1500 active Expressing cause and effect By the end of this session you will have studied zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook pg 92 ex 1 cause and effect Functional language: Describing cause and effect pg 92 ex 2 cause and effect pg 92 ex 3 describing ability ]]> 20190927-1306 Articles active grammar 20200518-1539 Definite article referring to sth known (though not mentioned before) active grammar 20190904-1851 Use of articles (review #2) active grammar 20200408-1655 Singular vs plural forms active grammar 20200408-1701 Common mistakes with articles in front of 'means, series, pair' active grammar 20200408-1703 Proportions active grammar 20200521-1508 The people (countable vs uncountable) active grammar 20210412-1155 Quantifiers (a few, a little of, some) active grammar 20200408-1705 Quantifiers active grammar 20200408-1650 The vs A number active grammar active textbook pg 135 ex 11 12 articles ]]> to stem from = to be the result of sth on account of = because of for on our sales levels Gave rise to On account of the Indian summer in September... ]]> 20211023 09:45-10:45 1 1500 active Expressing cause and effect By the end of this session you will have studied schedule updated rate 1500 roubles / 60min zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook Functional language: Enabling and preventing T / Cl A business plan [helps you | compels you] to be well-prepared ✓ compels = force pg 91 ex 7 vocab ]]> payroll = list of people employed by a company showing the amount of money to be paid to each of them; total amount paid in wages by a company raw material = material suitable for manufacture or use or finishing accounts payable = debtor's accounts of money he owes; normally arise from the purchase of products or services pellet = small hard ball of any substance, often of soft material that has become hard from strength to strength = to move forward, increasing one's fame, power, or fortune in a series of successful achievements to compel = to force sb to do sth; to make sth necessary to stem from = to be the result of sth to arise ~ (out of / from sth) = (rather formal) to happen as a result of a particular situation to bring about = to result in for of the Tajikistan business ]]> 20210918 09:45-10:45 1 1400 active Financial documents and regulation By the end of this session you will have studied pg 89 Why it's trendy to be a future accountant zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook pg 88 ex 5 6 reading pg 89 Why it's trendy to be a future accountant T / Cl Would you like to be an accountant or lawyer like Magnitsky? (...) pg 88 ex 7 discussion Lexical material: Financial documents and regulation, depreciation, turnover, earnings before taxes, assets, liabilities, equities T / Cl When you buy a computer, how long will you keep it? ✓ 2/3 years How do you save for its replacement? ✓ by calculating its depreciation [resale & replacement value] How do you replace a computer? ✓ by including its amortisation pg 90 ex 1 discussion pg 90 ex 2 defining words T / Cl What is the difference between a bill and a receipt? ✓ receipt = piece of paper that shows that goods or services have been paid for ✓ bill = piece of paper that shows how much you owe sb for goods or services pg 90 ex 3 4 vocab ]]> makeover = process of improving the appearance of a person or a place forensic accounting (aka financial forensics) = specialty practice area of accountancy that describes engagements that result from actual or anticipated disputes or litigation. "Forensic" means "suitable for use in a court of law", and it is to that standard and potential outcome that forensic accountants generally have to work. Forensic accountants, also referred to as forensic auditors or investigative auditors, often have to give expert evidence at the eventual trial (source Wikipedia) forefront (at / in / to the ~(of sth) = in or into an important or leading position in a particular group or activity litigation = process of making or defending a claim in a court of law law enforcement = ensuring obedience to the laws fraud = crime of deceiving sb in order to get money or goods illegally fraudster = person who commits fraud bribery = practice of offering something (usually money) in order to gain an illicit advantage evidence = facts, signs or objects that make you believe that sth is true expert witness = witness who has knowledge not normally possessed by the average person concerning the topic that he is to testify about pattern = regular way in which sth happens or is done coincidence = fact of two things happening at the same time by chance, in a surprising way cover-up = action that is taken to hide a mistake or illegal activity from the public scam = clever and dishonest plan for making money white-collar = working in an office, rather than in a factory, etc undercover = working or done secretly in order to find out information for the police, a government, etc pivotal = of great importance because other things depend on it conviction = act of finding sb guilty of a crime in a court of law; the fact of having been found guilty notorious ~ (for sth / for doing sth) | ~ (as sth) = well known for being bad snapshot = picture focusing on recording a state at a given moment and not focusing on quality to owe = to be in debt to run out = become used up; be exhausted extraordinary income = not occurring on a regular basis amortisation = reduction of the value of an asset by prorating its cost over a period of years depreciation = amount of wear and tear (of a property etc.) for which a reduction may be made in a valuation, an estimate, or a balance sheet; includes deterioration from use, age, and exposure to the elements, as well as decline in value caused by obsolescence, loss of usefulness, and the availability of newer and more efficient means of serving the same purpose profit and loss account = list that shows the amount of money that a company has earned and the total profit or loss that it has made in a particular period of time balance sheet = written statement showing the amount of money and property that a company has and listing what has been received and paid out cash flow statement = report of movements of money into and out of a business as goods are bought and sold receipt = piece of paper that shows that goods or services have been paid for bill = piece of paper that shows how much you owe sb for goods or services equity = any of three separate but related values: 1. the money value of a property or of an interest in a property in excess of claims or liens against it; 2. a risk interest or ownership right in property; 3. the common stock of a corporation liabilities = total amounts of money owned by a business; sums a business will have to pay at some time in the future, such as loan repayments or taxes cash payments = funds going out of a business in a specific period operating profit = amount of profit after general running costs are deducted current assets = money in the bank or owned to a business turnover = total amount of goods or services sold by a company during a particular period of time net sales = gross sales reduced by customer discounts, returns, freight out, and allowances; total income of a business's normal trading activity cash receipts = all money coming into a business in a specific period fixed assets = things a company owns which can't be turned easily into cash (used for production) an imagination ...especially how crucical it is to struggle deal with | mitigate this threat It depends what kind of education do you have Accountancy is not an exclusion exception She's involved to in the main spendings ]]> 20210911 09:45-10:45 1 1400 active Financial control By the end of this session you will have studied pg 89 Why it's trendy to be a future accountant zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook When I Grow Up, I want to be a Tax Accountant - Before and After ONESOURCE ONESOURCE products from Thomson Reuters help corporate tax and accounting professionals better manage their tax data and processes. Visit http://tax.thomsonreuters.com/ONESOURCE/ to learn more. Video debuted at the 2011 ONESOURCE Global User Conference. https://www.youtube.com/watch?v=Asf3Q85MS1U&list=PLLExQo9maJaRroljzRetyPTa66U3_-Twt&index=1 --> Unit 7 Financial control T / Cl What is more exciting: bookkeeping or accounting? ✓ accounting Who are financial controllers? ✓ those responsible for planning & day-to-day monitoring What 3 financial statements are companies legally obliged to produce every year? ✓ balance sheet ✓ profit & loss statement [Brit En] / income statement [US En] ✓ statement of cash flows Who is responsible for preparing these statements? ✓ accountants = focus on past Who is responsible for taking future financial decisions? ✓ financial controllers = focus on future Would you like to be an accountant, or do you think it's a rather boring job? (...) pg 88 ex 1 2 discussion pg 88 ex 3 listening the_business_mac_millan_upper_intermediate_audio_cd02_32.ogg T / Cl Which do you need in the investigation and establishment of facts or evidence in a court of law: [forensic | academic] expertise? ✓ forensic ]]> for on the company ]]> 20210904 09:45-10:45 1 1400 active Putting forward a proposal, drawing up and getting it through By the end of this session you will have studied zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook T / Cl Feedback ]]> 1 Word chain active edit_ol_qa pix/icons8-collaboration-100_white.png to put forward ⇒ to go through to put forward → to draw up → to work out → to set out → to get through ⇒ to go through to go through = to be officially approved and accepted to get through = to reach a good enough standard to pass to the next stage to put forward = to suggest an idea so that people can discuss it and make a decision to draw up = to prepare and write to set out = to explain in a clear and detailed way to work out = to solve a problem by considering the facts in charge charging ... to understand which stages should we should get through ]]> 20210828 09:45-10:45 1 1400 active Immigration opportunities By the end of this session you will have studied schedule 20210719-20210806 Duncan's holiday break zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook 202205 Frontera interview 〆no opportunities for promotion locally ✓ international career only → given priority for further international development → consider assignment in Amsterdam head office T / Cl retail development projects (...) T / Cl MBA perspectives 〆don't underestimate age toll on problem solving skills & cognitive speed 〆distracting learning conditions 〆cost → is it a prerequisite to further career development? ]]> to me ]]> 20210710 09:45-10:45 1 1400 active Delivering an elevator pitch By the end of this session you will have studied pg 86 review 5 schedule 20210719-20210806 Duncan's holiday break zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook lift pitch ≠ collocation T / Cl What are the differences between an elevator or sales pitch and a presentation? ✓ timing ✓ contents ✓ more active body language ✓ few or no visuals → convincing rather than reporting video 2010 Dayton elevator speech winner http://www.youtube.com/watch?v=i6O98o2FRHw Feedback ✓ convincing argumentation & simple concept ✓ short sentences without conjunctions to insist on mechanically exponential growth pattern ✓ tripling technique (e.g. This course was cheap, interesting and effective) ✓ alliteration (e.g. rapid, relevant and realistic) ✓ rhymes (your brand in their hand) 〆 no start up capital mentioned 〆 no call for action or request (i.e. asking audience to reflect on or do sth) 〆 no comparison with competition 〆 too fast speech 〆 little rapport with the audience → only average delivery but good product video 2012 BPC elevator speech winner elevator_pitch_contest_winner_nancy_t_wheeler_university_of_dayton.mp4 http://www.youtube.com/watch?v=BIo-enMAIxE Feedback ✓ supportive body language ✓ short sentences ✓ call for start up capital ✓ break even point ✓ ROI - return on investment ✓ comparison with competition 〆 little convincing concept (hence questionable projections) 〆 rather artificial intonation in rhetorical questions → good delivery but average product T / Cl How can elevator and sales pitch techniques help improve your presentations? ✓ use elevator pitch strategies to catch audience interest ✓ use sales people language (e.g. with metaphors about sports) to win an audience (...) → be convincing rather than just descriptive ]]> active textbook active textbook active textbook set for homework pg 86 review 5 pg 87 review 6 ]]> catch draw his or her attention to my project why it is stands out of the crowd ]]> 20210703 09:45-10:45 1 1400 active Turning a commercial idea into a profitable reality By the end of this session you will have studied pg 84 ex 3 reading Kate's e-mail to Luis zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook Are you capable of minding your own business? pg 84 ex 2 discussion pg 84 ex 3 reading Kate's e-mail to Luis T / Cl When you start a new project, are you upbeat or depressed? ✓ upbeat pg 85 ex 4 prediction pg 85 ex 5 listening the_business_mac_millan_upper_intermediate_audio_cd02_30.ogg pg 85 ex 6 role play pg 85 ex 7 listening the_business_mac_millan_upper_intermediate_audio_cd02_31.ogg ✓ hook the audience ✓ be specific (e.g. 15% faster than competition instead of using only superlatives) ✓ 60" ↔ only 100-150 words max to avoid rushing T / Cl How scalable is this project? Is it just a single restaurant or the beginning of a chain? 〆a single restaurant may lack appeal to venture capitalists → give evidence of marketing & advertising to grow bigger → need to be more ambitious (to be continued) ]]> turnaround = complete change in sb's opinion, behaviour, etc; situation in which sth changes from bad to good cunning = clever and skilful; (disapproving) able to get what you want in a clever way, especially by tricking or deceiving sb to rebound = to rise again after they have fallen resilient = able to feel better quickly after sth unpleasant such as shock, injury, etc lateral thinking = solving problems through an indirect and creative approach, using reasoning that is not immediately obvious and involving ideas that may not be obtainable by using only traditional step-by-step logic learning curve = rate at which you learn a new subject or a new skill; the process of learning from the mistakes you make upbeat = positive and enthusiastic; making you feel that the future will be good fair trade = trade that satisfies certain criteria on the supply chain of the goods involved, usually including fair payment for producers; often with other social and environmental considerations more most cases, yes After the meeting with the bank which wasn't succeed successful She doesn't feel herself depressed ]]> 20210626 09:45-10:45 1 1400 active Writing a winning company profile By the end of this session you will have studied pg 82 ex 1 reading Writing a winning company profile pg 82 ex 2 model pg 83 Bowie's clothing company zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook pg 81 ex 9 10 presentation → listeners ask 2 difficult questions → presenters comment on answers using expressions from pg 81 ex 8 ...and then reply with expressions from pg 81 ex 8 6.5 Writing - A company profile Functional language: Writing a company profile in an F pattern pg 82 ex 1 reading Writing a winning company profile Lexical material: Personal fashion consulting pg 82 ex 2 model pg 83 Bowie's clothing company T / Cl Is this company profile really engaging? 〆mostly only buzzwords What comes first [mission | vision]? ✓ mission = now vision = future Functional language: Structure guidelines for writing a company profile → Why ✓ mission ✓ vision ✓ values → How ✓ market & competitive advantage ✓ technology & skills ✓ history & financial summary → What? ✓ solutions ✓ products ✓ guarantees → Who ✓ management ✓ people ✓ partners ✓ clients → Close ✓ unique selling points ✓ next step ✓ contact information pg 82 ex 3 analysis set for homework pg 83 ex 4 language focus pg 83 ex 5 output writing ]]> active textbook F pattern = writing with ideas in the frist 2 paragraphs and in the first few words of subsequent sentences snappy = clever or amusing and short core = the most important part of sth predictive = connected with the ability to show what will happen in the future track record (proven ~) = all the past achievements, successes or failures of a person or an organization commitment ~ (to sb/sth) = the willingness to work hard and give your energy and time to a job or an activity high value = that improves value of products or services to customers. Examples of high value-added activities include designing products, delivering products, processing customer orders, and improving product quality JIT = inventory strategy companies employ to increase efficiency and decrease waste by receiving goods only as they are needed in the production process, thereby reducing inventory costs. This method requires producers to forecast demand accurately to quibble (about / over sth) = to argue or complain about a small matter or an unimportant detail financial summary = three basic financial statements are the (1) balance sheet, which shows firm's assets, liabilities, and net worth on a stated date, (2) income statement (also called profit & loss account), which shows how the net income of the firm is arrived at over a stated period, and (3) cash flow statement, which shows the inflows and outflows of cash caused by the firm's activities during a stated period faux pas = action or a remark that causes embarrassment because it is not socially correct; tactless mistake lean = (of organizations, etc.) strong and efficient because the number of employees has been reduced; (of meat) with little fat to in the technology ]]> 20210619 09:45-10:45 1 1400 active Taking questions in presentations By the end of this session you will have studied zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook the_business_mac_millan_upper_intermediate_audio_cd02_28.ogg What kind of question do you want to defuse [irrelevant | loaded]? ✓ loaded pg 80 ex 3 listening the_business_mac_millan_upper_intermediate_audio_cd02_28.ogg pg 80 ex 4 listening the_business_mac_millan_upper_intermediate_audio_cd02_29.ogg Lexical material: Commenting on questions T / Cl I can assure you we have done our homework [you are well-prepared to answer | you are stalling for time] ✓ you are well-prepared to answer pg 81 ex 5 presentation skills pg 81 ex 6 7 speaking ]]> to field a question = to answer adequately or successfully stalling = tactic used to mislead or delay to stall ~ (on / over sth) = to try to avoid doing sth or answering a question so that you have more time to elicit /ɪˈlɪsɪt/ = draw forth (what is latent), deduce (a principle) or construe (a meaning) to elicit sth (from sb) = (written) to get information or a reaction from sb, often with difficulty loaded question = contains a controversial or unjustified assumption, may be used as a rhetorical tool: the question attempts to limit direct replies to be those that serve the questioner's agenda to recap = summarize briefly to admit ~ (to sth / to doing sth) | ~ (to sb) (that ...) = to agree, often unwillingly, that sth is true awkward /'ɔkwə:d/ = making you feel embarrassed; difficult to deal with to defuse = to stop a possibly dangerous or difficult situation from developing, especially by making people less angry or nervous; to reduce the tension or potential danger in (a crisis, difficulty, etc.) with that I was completely stucked stuck When I've been was in Georgia, the customer was claiming that... She suggests don't not to be aggressive We produce a very demanding demanded | much desired | coveted product (by everyone) ( all over the world ) (worldwide) ]]> 20210522 09:45-10:45 1 1400 active Telling about a company's history and successes Preparing a business plan Implementing sustainable solutions By the end of this session you will have studied zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook T / Cl What will you be presenting at your next webinar? → future continuous (...) set for homework pg 79 ex 6 practice → use Sustain 5th anniversary ball description (right margin) ]]> 20210522-1039 Future continuous for being polite & tentative questions active grammar active textbook T / Cl What will you need to be doing to convince a bank to lend you money? ✓ we are signing a new contract for a big customer (present continuous → arrangement) ✓ we are going to build a new plant (going to → intention based on visible evidence) ✓ we will be recruiting new scientists ✓ we will be employing more staff in sales ✓ the market will be growing ✓ we will have penetrated the African market by year 6 (because there is much sun) (future perfect → time marker) ✓ we will have finished building a new plant by year 8 (...) ✓ it will maximise our turnover (future simple → promise) pg 79 ex 8 discussion & presentation → practise future pert ]]> black tie = very formal men's clothes worn for a social event, usually including a black bow tie fancy dress = clothes that you wear for fun to make you look like a particular type of person be had offices for four years It will have been operated operating in Russia for 20 years By the Saturday next week... By the year 6 we will have produced... ]]> 20210515 09:45-10:45 1 1400 active Completing a time schedule By the end of this session you will have studied pg 133 ex 6 7 future perfect session dates holiday in Greece May holidays zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook Feedback pg 133 ex 6 7 future perfect Feedback (continuation of previous lesson) pg 78 ex 2 listening the_business_mac_millan_upper_intermediate_audio_cd02_27.ogg pg 78 ex 3 speaking Grammar: Future perfect pg 78 ex 4 grammar ]]> doesn't care cares They are no any structure structures | There is no evidence under to support | justify the claims She won't have written up the trip report by Friday ]]> 20210403 09:45-10:45 1 1400 active Describing your work schedule for the next few weeks By the end of this session you will have studied zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook 20210403-1823 Future simple vs future continuous active grammar active textbook 20210403-1213 Future perfect vs present perfect active grammar 20210403-1027 Future simple vs future perfect active grammar Which action is 'in progress'? ✓ (4~5) I will be travelling next week = future continuous Which action is a 'point in time'? ✓ (4.5) I will visit the customer (on Tuesday) = future simple Which action will be completed by a certain time? ✓ (5) I will have signed the contract = future perfect ]]> 20210120-1440 Future continuous vs future perfect active grammar 20210403-1917 Future simple vs future perfect for assumption of a past event active grammar 20200403-1247 'Will' for predictions & assumptions active grammar active edit_ol_qa prep_ol_qa Explain what you need to do to complete your project by its deadline. Before I contact the customer... I'll have rehearsed my sales pitch. to rehearse = to practise or make people practise a play, piece of music, etc. in preparation for a public performance If we want to reach a win/win solution... We will have been negotiating for a long time. has been will have changed ]]> 20210327 09:45-10:45 1400 active Describing future plans, funding a start-up By the end of this session you will have studied → write a new sentence with each phrasal verb zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook the_business_mac_millan_upper_intermediate_audio_cd02_23.ogg the_business_mac_millan_upper_intermediate_audio_cd02_24.ogg the_business_mac_millan_upper_intermediate_audio_cd02_25.ogg the_business_mac_millan_upper_intermediate_audio_cd02_26.ogg Lexical material: Dos and don'ts for starting up T / Cl How ingredients in a business plan do you need to convince business angels to invest in your start-up? ✓ proof of concept ✓ track record ✓ ROI ✓ scalability ✓ top down analysis ✓ bottom up approach ✓ exit route pg 77 ex 8 9 discussion & presentation (reminder) ]]> 20210320-1212 Present continuous vs going to vs future simple active grammar 20210120-1440 Future continuous vs future perfect active grammar active textbook ]]> 20210327-1111 Present continuous vs future active review grammar_present_continuous_vs_future_b2_01.csv ROR = rate of return assumption = belief or feeling that sth is true or that sth will happen, although there is no proof inadequate /,i'nædəkwət/ ~ (for sth) | ~ (to do sth) = not enough; not good enough track record = all the past achievements, successes or failures of a person or an organization proof of concept (POC) = realization of a certain method or idea in order to demonstrate its feasibility, or a demonstration in principle with the aim of verifying that some concept or theory has practical potential. A proof of concept is usually small and may or may not be complete. ROI = return on investment scalable = capable of being bigger or smaller to pepper sth with sth = [often passive] to include large numbers of sth in sth top down analysis = method of analysis that involves looking at the "big picture" first, and then analyzing the details of smaller components. By first analyzing the overall picture, such as a macroeconomic trend, an investor can start narrowing potential companies to analyze bottom up approach = bottom-up investing approach focuses on the analysis of individual stocks. In bottom-up investing, therefore, the investor focuses his or her attention on a specific company rather than on the industry in which that company operates, or on the economy as a whole, Cortazzo said. exit route = method by which a venture capitalist or business owner intends to get out of an investment that he or she has made in the past covering letter = letter containing extra information that you send with sth, e.g. a CV aspiration (for) = strong desire to have or do sth to embrace = to accept an idea, a proposal, a set of beliefs, etc., especially when it is done with enthusiasm it out it ]]> 20210320 09:45-10:45 1 active Funding a start-up By the end of this session you will have studied Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook Lexical material: Equity financing, leasing, overdrafts, loan pg 76 ex 2 defining words Pros & cons of various funding methods pg 76 ex 3 4 vocab T / Cl If you need much money, who do you ask for help? ✓ business angels How? ✓ deliver an elevator pitch ✓ attend speed funding event Lexical material: Applying to business angels for raising capital pg 77 ex 5 scan reading pg 77 The seven steps to heaven T / Cl What is the difference between 'go through' and 'get through'? ✓ go through = proceed, be officially approved and accepted ✓ get through = succeed pg 77 ex 6 vocab ]]> temping = providing a service or working on a short term assignment, i.e. temporary clerical = connected with office work equity financing = method of raising capital by selling company stock to investors. In return for the investment, the shareholders receive ownership interests in the company. overdraft = amount of money that you owe to a bank when you have spent more money than is in your bank account; an arrangement that allows you to do this interest free loan = debt which you pay back without any additional charge mortgage = legal agreement by which a bank or similar organization lends you money to buy a house, etc., and you pay the money back over a particular number of years collateral = property or sth valuable that you promise to give to sb if you cannot pay back money that you borrow guarantor = person who agrees to be responsible for sb or for making sure that sth happens or is done matching funds = funds that will be supplied in an amount matching the funds available from other sources lease = contract outlining the terms under which one party agrees to rent property owned by another party. It guarantees the lessee, the tenant, use of an asset and guarantees the lessor, the property owner or landlord, regular payments from the lessee for a specified number of months or years to draw up = to make up plans or basic details for to draw on = to take or procure from a place of deposit; to call for and receive from a fund, or the like intangible assets = that does not exist as a physical thing but is still valuable to a company, e.g. experience strain = pressure on sb/sth because they have too much to do or manage, or sth very difficult to deal with; the problems, worry or anxiety that this produces due diligence = investigation of a company's activities & finances before investment or acquisition due diligence report = detailed examination of a company's financial situation by an auditing firm to turn down = to reject, say no pitch = talk or arguments used by a person trying to sell things or persuade people to do sth to work out = to find out by doing mathematical sums, etc to weed out = to remove unwanted elements to set out = to lay out orderly or logically business angel = angel investor or angel (also known as a business angel, informal investor, angel funder, private investor, or seed investor) is an affluent individual who provides capital for a business start-up, usually in exchange for convertible debt or ownership equity term sheet = document that outlines the terms by which an investor (angel or venture capital investor) will make a financial investment in your company. Term sheets tend to consist of three sections: funding, corporate governance and liquidation to go through = to proceed, be officially approved and accepted to get through = to succeed thoroughly = completely and with great attention to detail partially partial control ]]> 20210312 11:30-12:30 1 1400 active Developing a business, building a blockbuster brand By the end of this session you will have studied pg 75 Five simple rules for building a blockbuster brand zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook pg 74 ex 2 3 scan reading pg 75 Five simple rules for building a blockbuster brand T / Cl Would people lend you money if you told them you had no market research but just went with your instinct? (...) pg 74 ex 4 reading for detail pg 75 ex 5 listening the_business_mac_millan_upper_intermediate_audio_cd02_19.ogg the_business_mac_millan_upper_intermediate_audio_cd02_20.ogg the_business_mac_millan_upper_intermediate_audio_cd02_21.ogg the_business_mac_millan_upper_intermediate_audio_cd02_22.ogg T / Cl What else do you need to start up? ✓ networking pg 75 ex 6 discussion ]]> to rub shoulders with = to meet and mix with important people appraise = expression of approval to sing one's praises = to extol or praise continuously knack (of / for sth) | ~ (of / for doing sth) = a special skill or ability that you have naturally or can learn nuts about = (informal) excessively fond of; infatuated with to nurture = to care for and protect sb/sth while they are growing and developing stake ~ in sth = an important part or share in a business, plan, etc. that is important to you and that you want to be successful dog eat dog = way of living in which every person tries to get what he wants for himself no matter how badly or cruelly he must treat others to get it; readiness to do anything to get what you want to climb | jump on the bandwagon = (informal, disapproving) to join others in doing sth that is becoming fashionable because you hope to become popular or successful yourself on one's toes = (informal) to be alert; ready to act will if this project will show profits DespiteAlthough we have the same companies on the market, there were more empty niches The consumption is increasing among around the world ]]> 20210306 09:45-10:45 1 1400 active Negotiating a deal By the end of this session you will have studied → practise model for mailshots ✓ hook ✓ promise ✓ benefits ✓ credentials ✓ action ✓ PS → use rhetorical question(s) → use question tags → practise tripling --> 5.6 Case study - Backchat Communications pg 72 ex 2 reading for implication pg 72 ex 3 advertisement zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook T / Cl What problems do delivery companies have in crowded cities? 〆 traffic congestion (...) pg 72 ex 2 reading for implication T / Cl How could mobile technology help improve their delivery business? ✓ track deliveries ✓ plan routes (...) pg 72 ex 3 advertisement reading T / Cl What plans & new features are often available nowadays? ✓ unlimited internet ✓ broad-band speed ✓ roaming pg 73 ex 4 listening for detail the_business_mac_millan_upper_intermediate_audio_cd02_18.ogg T / Cl Nowadays, would companies or employees meet resistance when trying to implement mobile technology? 〆 breaches of confidentiality ✓ tracking software to ensure data safety (...) pg 73 ex 5 brainstorming T / Cl What service options would businesses ask for today? ✓ device tracking ✓ option to delete phone contents remotely in case of theft (...) How would ensure you are the sole provider of mobile services for Seoul Deliveries? (...) pg 73 ex 6 7 negotiation T / Cl How can you keep your customers although technology will always be changing? ✓ guarantee regular software & hardware updates → try to sign long-term contracts rather than volume ]]> back-chat = way of answering that shows no respect for sb in authority; light teasing repartee; courier = person or company whose job is to take packages or important papers somewhere fleet = group of motor vehicles operating together under the same ownership As much The more places he visits as much the more money he can earn There's nothing to object with to ]]> 20210220 09:45-10:45 1 1400 active Building persuasive arguments with tripling By the end of this session you will have studied Content management system update By default only the session log (with homework / prep) for the future lesson is displayed. course log The course log is now available in the dynamic menu top left floating menu. session dates Click on any session date to check feedback, new vocab, etc. The Business 2.0 Upper Intermediate pg 71 ex 4 vocab zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook pg 71 ex 7 output pg 71 ex 8 9 writing a mailshot → practise model for mailshots ✓ hook ✓ promise ✓ benefits ✓ credentials ✓ action ✓ PS → use rhetorical question(s) → use question tags → practise tripling ]]> durability = permanence by virtue of the power to resist stress or force mailshot = advertising or information that is sent to a large number of people at the same time by mail feature = characteristics credential = evidence of a person's achievements or trustworthiness, usu. in the form of certificates, references, etc to trawl ~ (through sth) (for sth/sb) | ~ sth (for sth/sb) = to search through a large amount of information or a large number of people, places, etc. looking for a particular thing or person USP = unique selling points cockpit = enclosed area in a plane, boat or racing car where the pilot or driver sits should be enough the minimum | required So, why don't we still do not consider benefits for our market? It works very well despite of a bit higher (despite its a little higher) price We are expecting looking forward to receive receiving an answer for from you asap ]]> 20210213 09:45-10:45 1 1400 active Writing mailshots & sales letters By the end of this session you will have studied zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook SSS prepare in pairs a destination & area of study fo rtheir trip pg 69 ex 9 brainstorming in the same pairs SSS prepare objections to their study trip pg 69 ex 10 negotiation in new pairs, SSS take turn to sell their study trip SSS practise questions tags & pg 68 ex 4 5 Functional language: Writing mailshots & sales letters T / Cl Do you read mailshots or sales letters? Why / why not? ✓ it depends from whom 〆 anonymous 〆 irrelevant 〆 poorly written (...) pg 70 ex 1 discussion pg 70 ex 2 model pg 70 ex 3 analysis Functional language: Grabbing the reader's attention (hook, promise, benefits, credentials, action) ✓ grab the reader's attention (hook) ✓ give your USP (promise) ✓ give advantages (benefits) ✓ give references (credentials) ✓ make clear what you want (action) ✓ provide additional motivation to act on the message (PS) T / Cl Can you use this breakdown in your sales pitch or presentation? (...) set for homework pg 71 ex 4 vocab ]]> durability = permanence by virtue of the power to resist stress or force mailshot = advertising or information that is sent to a large number of people at the same time by mail feature = characteristics credential = evidence of a person's achievements or trustworthiness, usu. in the form of certificates, references, etc to trawl (through sth) (for sth/sb) | ~ sth (for sth/sb) = to search through a large amount of information or a large number of people, places, etc. looking for a particular thing or person USP = unique selling points cockpit = enclosed area in a plane, boat or racing car where the pilot or driver sits to for them ]]> PPS /,pi: pi:'es/ 20210130 09:45-10:45 1 1400 active Dealing with objections, redirecting objections By the end of this session you will have studied zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook pg 68 ex 2 discussion T / Cl Should a sales representative give in to pressure? (...) Should a sales representative bill for study as a threat to a reluctant customer? 〆 no Should a sales representative denigrate competition? 〆 no Should a salesperson say 'If you pay peanuts, you get monkeys'? 〆 probably not → may be perceived as ↔ Good quality costs to give in to pressure = to accept [willingly | reluctantly] ✓ reluctantly pg 68 ex 3 listening the_business_mac_millan_upper_intermediate_audio_cd02_12.ogg the_business_mac_millan_upper_intermediate_audio_cd02_13.ogg the_business_mac_millan_upper_intermediate_audio_cd02_14.ogg Functional language: Sales techniques to respond to objections T / Cl How do you respond to objections? ✓ redirect the objection ✓ welcome objections & establish agreement ✓ feel, felt, found pg 68 ex 4 listening the_business_mac_millan_upper_intermediate_audio_cd02_15.ogg the_business_mac_millan_upper_intermediate_audio_cd02_16.ogg the_business_mac_millan_upper_intermediate_audio_cd02_17.ogg Lexical material: Persuading & dealing with objections pg 68 ex 5 listening the_business_mac_millan_upper_intermediate_audio_cd02_15.ogg the_business_mac_millan_upper_intermediate_audio_cd02_16.ogg the_business_mac_millan_upper_intermediate_audio_cd02_17.ogg pg 69 ex 6 vocab set for homework pg 69 ex 7 vocab ]]> concerned (about / for sth) (that ...) = worried and feeling concern about sth; to be interested in sth to be terrible at sth = not to be good at doing sth cold calling = practice of telephoning sb that you do not know, in order to sell them sth luncheon voucher = ticket given by some employers in Britain that sb can exchange for food at some restaurants and shops to bill sb for sth = to ask for payment to denigrate = to make a critical remark to give in = to stop fighting or arguing and do as the other person wants peanut = of little importance or influence or power; of minor status if you pay peanuts, you get monkeys = good quality costs to haggle (over / about) = to dispute or bargain persistently to merit = to deserve lead time = time for preparation glamping = portmanteau of "glamorous" and "camping", describes a style of camping with amenities and, in some cases, resort-style services not usually associated with "traditional" camping Only The only price makes sense It makes them feel themselves more important I can't afford such a The price is not affordable to me ]]> 20210123 09:45-10:45 1 1400 active Persuading (using negative questions) By the end of this session you will have studied zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> 20210123-1051 Question tags active review grammar_tag_questions_b2_01_selection.csv grammar_tag_questions_b2_02_selection.csv grammar_tag_questions_b2_03_selection.csv active textbook the_business_mac_millan_upper_intermediate_audio_cd02_08.ogg the_business_mac_millan_upper_intermediate_audio_cd02_09.ogg pg 67 ex 4 listening the_business_mac_millan_upper_intermediate_audio_cd02_10.ogg pg 67 ex 5 6 speaking pg 67 ex 7 listening & speaking the_business_mac_millan_upper_intermediate_audio_cd02_10.ogg pg 67 ex 8 role play set for homework pg 67 ex 9 negative questions pg 67 ex 10 speaking → choose one object to sell & prepare a few question tags to persuade your customer → practise question tags & negative questions ✓ sellers ask questions ✓ customers answer without yes / no ]]> 20201226 09:45-10:45 1 1400 active Selling more (using question tags) By the end of this session you will have studied Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook 20200131-0916 Tag questions active grammar 20200131-0910 Tag questions active decks deck_of_phrases_question_tags_a202.csv 20210123-1051 Question tags active review grammar_tag_questions_b2_01_selection.csv grammar_tag_questions_b2_02_selection.csv grammar_tag_questions_b2_03_selection.csv active textbook pg 66 ex 2 negative questions ]]> point taken = to understand a thing that sb says or writes giving their opinion or stating a fact affordability purchasing power but listen to their needs You never forget people's names, will do you? You never forget people's names, don't do you? We have never heard any complaint yet, do have we? You don't won't get an order if you don't ask, don't will you? Customers might be a bit more demandable demanding I'm terrible to remember at remembering , am aren't I? The crisis has broken the economics disrupted markets ...on behalf of in your name ...on your behalf of your name ]]> 20201219 09:45-10:45 1 1400 active Striking a compromise between mix coherency and mix dynamics By the end of this session you will have studied zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook Lexical material: Sales promotion techniques T / Cl What does the acronym BOGOF stand for? ✓ buy one get one free BOGOF is a sales technique to [launch a new product | to stimulate an existing product]? ✓ to stimulate an existing product pg 65 ex 7 discussion T / Cl The Russian Federation is a novelty market (unlike the European one) Which sales technique would you use to sell... ? (...) pg 65 ex 8 case studies SSS jig saw to find optimal marketing mix & sales techniques Functional language: Improving the marketing mix with promotion techniques → identify marketing mix ✓ price / customer solution ✓ promotion / cost ✓ product / convenience ✓ placement / communication → check mix coherency vs mix dynamics → choose sales promotion techniques ✓ BOGOF (buy one get one free) ✓ loss leaders ✓ tying ✓ cash back ✓ bundling Old Orchard → implement new dynamics to gain visibility ✓ provide points of sales with on-the go, take away (aka coffee) ✓ launch new products like carbonated apple juice in cans ✓ make cocktails on demand in front of the customer → diversify activities ✓ produce apple pies ✓ offer organic tourism / holidays on the land where grapes are grown ✓ sell skin care and/or shampoo Crunch Morning ✓ massive advertising campaign ✓ new advertising for younger generation ✓ lower price ✓ cash back vouchers That Touch Cosmetics → lower shelf or mid range quality i.e. profits depend on economies of scale ✓ bogof ✓ tying ✓ cash back ✓ bundling (e.g. sunblock & shampoo for holiday makers) ]]> wip grammar to lobby ~ (sb) (for / against sth) = to try to influence a politician or the government and, for example, persuade them to support or oppose a change in the law physician = (especially AmEn) doctor, especially one who is a specialist in general medicine and not surgery; general practitioner (GP) to respond ~ (to sth) (with sth / by doing sth) = to do sth as a reaction to sth that sb has said or done to determine = to discover the facts about sth; to calculate sth exactly; to officially decide and/or arrange sth to flood = ~ in / into / out of sth to arrive or go somewhere in large numbers; to fill with water reluctant ~ (to do sth) = hesitating before doing sth because you do not want to do it or because you are not sure that it is the right thing to do niche market = opportunity to sell a particular product to a particular group of people BOGOF = buy one get one free loss leader = product sold at a low price to encourage sales of another product tying = making sales of one product depend on the customer buying another cashback = form of incentive offered to buyers of certain products whereby they receive a cash refund after making their purchase bundling = selling several products together as one combined orchard = piece of land, normally enclosed, in which fruit trees are grown to saturate = to supply (a market) beyond the point at which the demand for a product is satisfied crunchy = firm and crisp and making a sharp sound when you bite or crush it at the market ]]> orchard /ˈɔ:tʃəd/ 20201212 09:45-10:45 1 1450 active Deploying various marketing techniques (e.g. stealth, mix dynamics, 4Ps, 4Cs) By the end of this session you will have studied pg 63 Social marketing doesn't have to suck pg 62 ex 5 reading for detail zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook pg 63 Social marketing doesn't have to suck T / Cl Will you tweet about a hotel or venue if you are satisfied or unhappy about the services provided? (...) 〆 use as a threat to obtain a refund or another booking pg 62 ex 5 reading for detail T / Cl Can social marketing be a reliable tool to improve customer satisfaction? ✓ does not suck ✓ does not systematically involve paying bloggers to write positively about sth pg 62 ex 6 discussion ]]> active textbook T / Cl Do you believe stealth tactics are still effective in the days of the internet? 〆 buyers are more savvy than they used to be Why do people enjoy watching virals? ✓ they are more entertaining pg 64 ex 5 listening the_business_mac_millan_upper_intermediate_audio_cd02_02.ogg the_business_mac_millan_upper_intermediate_audio_cd02_03.ogg the_business_mac_millan_upper_intermediate_audio_cd02_04.ogg the_business_mac_millan_upper_intermediate_audio_cd02_05.ogg the_business_mac_millan_upper_intermediate_audio_cd02_06.ogg the_business_mac_millan_upper_intermediate_audio_cd02_07.ogg ]]> to suck = (slang) used to say that sth is very bad vertical market = market in which vendors offer goods and services specific to an industry, trade, profession, or other group of customers with specialized needs. dodgy = seeming or likely to be dishonest, suspicious bundle = number of things tied or wrapped together to stack up against sb/sth = (informal) to compare to sb/sth else gripe /ɡraɪp/ = (informal) a complaint about sth double-edged sword / weapon = to be sth that has both advantages and disadvantages to disrupt = to make it difficult for sth to continue in the normal way to thrive = to become, and continue to be, successful, strong, healthy, etc undercover marketing = marketing in which customers co not realise they are being marketed to mailshot = advertising or information that is sent to a large number of people at the same time by mail stealth (~ tactics) = fact of doing sth in a quiet or secret way 20201205 09:45-10:45 1 1400 active Marketing with social media By the end of this session you will have studied zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook Feedback ]]> active textbook T / Cl Could SMM (social media marketing) be some invasion of your privacy? 〆 tracking of keywords 〆 promotional message appears from a trusted user though a company is behind it ✓ free gifts Do you feel indignant about people who get paid for blogging? (...) pg 62 ex 2 3 listening the_business_mac_millan_upper_intermediate_audio_cd02_01.ogg T / Cl Would you like to get paid to tweet? 〆 not ethical → your friends won't trust you any more (...) postponed to next lesson / set for homework pg 62 ex 4 reading for gist pg 63 Social marketing doesn't have to suck pg 62 ex 5 reading for detail pg 62 ex 6 discussion ]]> active textbook ✓ mix dynamics Which has poor mix coherency on a flea market? [Swiss watch | an antique piece of furniture] ✓ Swiss watch Which has poor mix dynamics? [fax machine | IPhone] ✓ fax machine pg 64 ex 1 discussion pg 64 ex 2 reading The marketing mix pg 64 ex 3 vocab ]]> wip grammar viral marketing = use pre-existing social networks and other technologies to produce increases in brand awareness or to achieve other marketing objectives (such as product sales) through self-replicating viral processes, analogous to the spread of viruses or computer viruses. It can be delivered by word of mouth, youtube... The ultimate goal of marketers interested in creating successful viral marketing programs is to create viral messages that appeal to individuals with high social networking potential (SNP) and that have a high probability of being presented and spread by these individuals and their competitors in their communications with others in a short period of time. The term "VRL marketing" has also been used pejoratively to refer to stealth marketing campaigns the unscrupulous use of astroturfing online combined with undermarket advertising in shopping centres to create the impression of spontaneous word of mouth enthusiasm (src: wikipedia) astroturfing = political, advertising or public relations campaigns that are designed to mask the sponsors of the message to give the appearance of coming from a disinterested, grassroots participant. Astroturfing is intended to give the statements the credibility of an independent entity by withholding information about the source's financial connection. The term is a derivation of AstroTurf, a brand of synthetic carpeting designed to look like natural grass (src: wikipedia) trickery = use of dishonest methods to trick people in order to achieve what you want deception = act of deliberately making sb believe sth that is not true indignant at / about sth) | ~ that = feeling or showing anger and surprise because you think that you have been treated unfairly to endorse = to say publicly that you support a person, statement or course of action; to say in an advertisement that you use and like a particular product so that other people will want to buy it trusting = tending to believe that other people are good, sincere, honest, etc klout score = measure of your overall online influence on a scale of 1 to 100, with 100 being the most influential, not to be confused with activity 4 Ps = price, promotion, product, placement 4 Cs = customer solution, cost, convenience, communication coherency = logical and orderly and consistent relation of parts FMCG = fast moving consumer goods on the spur of the moment = suddenly, without planning in advance for its own sake = becoming an end in itself for of butter sales I'm not sure it influenced to my buying habits ... in order to so that your product to is be found ]]> viral /ˈvaɪərəl/ advertisement /ədˈvə:tɪsmənt/ coherence /kəuˈhɪərəns/ salon /sæˈlɔ:ŋ/ = a room or establishment where a hairdresser, beautician, etc., conducts trade saloon /səˈlu:n/ = comfortable bar 20201121 09:45-10:45 1 1400 active Managing differences in work culture By the end of this session you will have studied zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook the_business_mac_millan_upper_intermediate_audio_cd01_62.ogg the_business_mac_millan_upper_intermediate_audio_cd01_63.ogg the_business_mac_millan_upper_intermediate_audio_cd01_64.ogg T / Cl What do you learn from this cross examination? 〆 you can't fire Mr Mbugua (because he's the nephew of Mr Wambugu, owner of the station) pg 59 ex 6 solutions ✓ help Mrs Mohamed by providing an assistant ✓ appoint a temporary consultant / trainer 〆 a European consultant might fail to recognise and/or address differences in corporate cultures ✓ improve customer service by educating forecourt staff & their dealers 〆 training in management won't change cultural habits in treating female staff → mitigating differences in corporate cultures seems to be an insurmountable challenge pg 59 ex 7 8 listening the_business_mac_millan_upper_intermediate_audio_cd01_65.ogg T / Cl Strategy Wambugu → could represent a competing oil company ✓ as a dealer, owns his service station 〆 doesn't approve Trident interfering with Kenyan management practices 〆 is not likely to work any better with competitors anyway John Thorpe → needs as many stations as possible to represent the Trident brand ✓ needs to handle Wambugu with kid gloves ✓ attempts to save business relationship 〆 won't be able to change Wambugu's practices Conclusion 〆 Trident may face similar cultural obstacles with other station owners ✓ at worst, should consider buying Wambugu's business & clientele ✓ could appoint Mrs Mohamed as a district manager ]]> insurmountable = which cannot be overcome, which cannot be dealt with As soon as The sooner the better As soon as better possible Despite what he mentioned that they are hard workers... Despite what Although he mentioned that they are hard workers... The situation (problem | issue) should be revealed solved ]]> 20201107 09:45-10:45 1 1400 active Managing differences in work culture By the end of this session you will have studied pg 61 Review 4 Optional homework (if time available) pg 57 ex 9 writing a report zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook Feedback ]]> 20201107-1036 active review grammar_passive_selection_b2_02.csv 20201024 09:45-10:45 1 1400 active Managing differences in work culture By the end of this session you will have studied pg 57 ex 8 passive zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook pg 58 ex 2 reading pg 59 ex 3 organisational chart (to be continued) ]]> forecourt staff = the part of a filling-station where petrol is supplied kid gloves (to handle with ~) = to handle with great care and sensitivity to work one's fingers to the bone = to work very hard to pull together = to join your efforts with those of others; to work on a task together; to cooperate to put up with = to accept patiently; bear late notice request = made at the last moment, usually unexpectedly to sack = to fire an employee favouritism = unfair favouring of one person or group at the expense of another nepotism = giving unfair advantages to your own family if you are in a position of power, especially by giving them jobs to interfere ~ (in sth) = to get involved in and try to influence a situation that does not concern you, in a way that annoys other people behind schedule = being late to take for granted = to take to be the case or to be true; accept without verification or proof nephew = son of your brother or sister; the son of your husband's or wife's brother or sister over the after hours Nobody didn't care cared about that I think the more important for them is final results There are a lot of petrol stations among the in Africa The development of the project is behind of the schedule ]]> trident /ˈtraɪdənt/ hierarchical /,hai'rɔrkəkəl/ apartheid /əˈpɑ:theɪt/ 20201017 09:45-10:45 1 1400 active Writing reports By the end of this session you will have studied zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook T / Cl What comes first in a report: [introduction | executive summary]? 1) title 2) executive summary 3) intro pg 56 ex 3 4 model & analysis Do you need an executive summary in a short report? 〆 probably not Lexical material: Linking words & phrases When do you use sign posting? [presentations | writing reporting] ✓ presentations When delivering a presentation or writing a report, what words do use to build a logical flow? ✓ linking words (conjunctions) What do you use sequencing for? ✓ descriptions What do you use adding for? ✓ emphasising a logical argumentation What do you use 'Finally' for? [summarising | sequencing] ✓ summarising pg 57 ex 5 vocab set for homework pg 57 ex 6 vocab Which style is more punchy? [active | passive] ✓ active Functional language: Report style T / Cl In a report, You talk about [the past | the present | the future] ✓ the past You focus on [the subject | the object (i.e. the result)] ✓ object You use more often [the active | the passive] ✓ the passive pg 57 ex 7 output set for homework pg 57 ex 8 passive set for homework pg 57 ex 9 - writing a report T / Cl Demo - writing a report Which bullet point matches 'procedure'? ✓ appraisal interviews Which form do you use to emphasise 'how information' is gathered, active or passive? ✓ line managers = subject of the action → active form ]]> to manage up = to build a successful working relationship with a superior KPI = key performance indicators thorough = exhaustive, complete to groom = to prepare or train sb for an important job or position diligent (in) = showing care and effort in your work or duties provincial = unwilling to consider new or different ideas or things, e.g. In spite of his education and travels, he has remained very provincial. executive summary = short document or section of a document produced for business purposes, summarizes a longer report or proposal or a group of related reports in such a way that readers can rapidly become acquainted with a large body of material without having to read it all punchy = having punch or vigour; forceful sequencing = serial arrangement in which things follow in logical order or a recurrent pattern any all business trip trips are cancelled Sometimes any some surprise could be appeared show up | turn up (unexpectedly) It's benefits more to the employee ]]> 20201010 09:45-10:45 1 active Recognising merit By the end of this session you will have studied zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871?pwd=WHV3Nmg1TXhpWDlQYVpDY3RZNlFUdz09 ]]> active textbook T / Cl What was the objective: to reprimand or to praise? (...) pg 55 ex 3 4 listening the_business_mac_millan_upper_intermediate_audio_cd01_60.ogg the_business_mac_millan_upper_intermediate_audio_cd01_61.ogg Lexical material: Recognising merit & constructive criticism set for homework pg 55 ex 5 pg 55 ex 6 role play → follow procedures re recognising merit & constructive criticism ]]> wip grammar to merit = good feature that deserves praise, reward or admiration to cover for sb = to stand in, to substitute for sb to elicit = to draw forth what is latent, to deduce by reason or argument resentful = having a feeling of deep and bitter anger and ill-will, feeling rancour conscientious = characterized by extreme care and great effort to talk back = to show a lack of respect in the way that you reply to sb appraisal = expert estimation of the quality, quantity, and other characteristics of someone or something reward = thing that you are given because you have done sth good, worked hard, etc survey = investigation of the opinions, behaviour, etc. of a particular group of people, which is usually done by asking them questions to hold (a meeting) = to organize and have a meeting, competition, conversation (usually used in passive form) to be in favour (of sth) = to support, prefer an idea, solution do set | achieve more ambitious objectives It would not be sincerely sincere He substituted (covered for) the another employee who was sick That period was went smoothly That period was smoothly smooth ...without any claimings complaints from his side ]]> 20200926 09:45-10:45 1 active Coaching and reprimanding team members By the end of this session you will have studied zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871 ]]> active textbook Feedback Lexical material: Coaching T / Cl What should you not do when coaching? [praise | reprimand] 〆 reprimand What should you do instead of reprimanding when coaching? ✓ constructive criticism If you don't understand why your boss shouts at you, you feel [scared | resentful & confused] 〆 resentful & confused How do you recognise merit in a Western company? in a Russian company? ✓ give more autonomy, responsibility 〆 be suspicious of employee's motivation pg 54 ex 1 discussion ]]> wip grammar to overdo = do something to an excessive degree, wanting to please more when it is not required to reprimand = to tell sb officially that you do not approve of them or their actions to praise = to say words that show approval of or admiration for sb/sth for of Uzbekistan ... at least once per every two weeks ... at least once per two weeks fortnight ]]> 20200914 17:15-18:15 1 active Expressing regrets, criticism, speculation and habits By the end of this session you will have studied print Download onto your tablet or print the following pdf. English Grammar in Use - Intermediate by Murphy, Cambridge University Press Units 31 32 33 Have to - must - mustn't - needn't - should english_grammar_in_use_intermediate_3rd_ed_murphy_cambridge_unit31-32-33_have_to_must_mustnt_neednt_should_w_key.pdf zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871 ]]> active textbook ]]> 20200914-1759 Regrets, speculations and habits active grammar active textbook pg 53 ex 6 7 regrets pg 53 ex 9 10 speaking set for homework pg 128 ex 1 2 3 4 past modals (regrets & speculation) ]]> to downshift = to change to a job or style of life where you may earn less but which puts less pressure on you and involves less stress the Grant is more concerned regarding disappointed by | doubtful about his decision Despite that Although she is a senior partner... We're not thinking naturally on (in) that way They could have become a partners ]]> 20200905 09:45-10:45 1 active Having something completed By the end of this session you will have studied zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871 ]]> active textbook T / Cl Are you good at [ ] deadlines? ✓ meeting Is it because you can [ ] your targets yourself? ✓ set Are you always [ ] your weight? ✓ pulling Does this mean you can burn [ ] easily? ✓ out pg 51 ex 9 speaking use expressions from pg 50 ex 5 and pg 51 ex 8 ]]> active textbook Grammar: Modal perfect (perfect infinitive) ]]> 20200914-1759 Regrets, speculations and habits active grammar 20200120-1123 Modal perfect (perfect infinitive) active grammar active textbook Fukushima facts ]]> appraisal = expert estimation of the quality, quantity, and other characteristics of someone or something vague /'veig/ = not clear in a person's mind 20200829 09:45-10:45 1 active Managing team members of different character types By the end of this session you will have studied schedule 20200713-20200801 Duncan's holiday break zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871 ]]> active textbook the_business_mac_millan_upper_intermediate_audio_cd01_59.ogg pg 50 ex 5 vocab pg 51 ex 6 7 defining words ]]> wip grammar maverick = independent in behaviour or thought to burn out = to work so much that you reach the point of physical or emotional exhaustion to pass the buck = to ask someone to do an unpleasant task for you to pull together = to try working together as a team to pull your weight = to do your part of the work heart-to-heart talk = openly straightforward and direct without reserve or secretiveness hectic = busy and confused stakeholder = person or company that is involved in a particular organization, project, system, etc., especially because they have invested money in it surveyor = person whose job is to examine a building to make sure its structure is in good condition or to examine and record the details of a piece of land; an official whose job is to check that sth is accurate, of good quality, etc job work I was involved to in a lot of situations ]]> 20200530 09:45-10:45 1 active Team building By the end of this session you will have studied pg 49 Smells like team spirit zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871 ]]> active textbook Stages of team development (Bruce Tuckman)

Five dysfunctions of a team (Patrick Lenciono)

pg 48 ex 1 discussion team building ✓ find a sense of direction ✓ establish a method of working ✓ recognise skills & abilities ✓ involve ✓ control, then stand back team working ✓ share ideas ✓ be open ✓ support other team members pg 48 ex 2 listening the_business_mac_millan_upper_intermediate_audio_cd01_58.ogg pg 48 ex 3 listening the_business_mac_millan_upper_intermediate_audio_cd01_58.ogg Lexical material: Team building characteristics T / Cl Can you build a team without hard work and sweating (i.e. making some efforts)? 〆 probably not → should smell like like team spirit pg 48 ex 4 5 6 reading pg 49 Smells like team spirit pg 49 ex 7 discussion ]]> feasibility study = uncover the strengths and weaknesses of an existing business or proposed venture, opportunities and threats as presented by the environment, the resources required to carry through, and ultimately the prospects for success resettlement = transportation of people (as a family or colony) to a new settlement retreat (country -) = quiet, private place that you go to in order to get away from your usual life cross-legged = sitting on the floor with your legs pulled up in front of you and with one leg or foot over the other blindfold = something that is put over sb's eyes so they cannot see mediocre /ˈmi:dɪəukə/ = not very good; of only average standard to offend = to make sb feel upset because of sth you say or do that is rude or embarrassing to endure = to put up with something or somebody unpleasant to slip = to get out of control slippage = delay to be bogged down = to get stuck and late to run out = to have none left to get things back on track bang on target = at the right time, achieving scheduled objective touch-feely = informal, usually disapproving) expressing emotions too openly, especially through physical contact better-off = in a more fortunate or prosperous condition to bully = discourage or frighten with threats or a domineering manner; intimidate maverick = independent in behaviour or thought decisive = determining or having the power to determine an outcome opinionated = stiff, obstinate in your opinions and ideas, narrow-minded determined = devoting full strength and concentrated attention to to burn out = to work so much that you reach the point of physical or emotional exhaustion to pass the buck = ask someone to do an unpleasant task for you, e.g. Buck-passing clerks in stores make customers angry to pull together = to try working together as a team to pull your weight = to do your part of the work heart-to-heart talk = openly straightforward and direct without reserve or secretiveness like of the United Emirates They have no somebody nobody who will show them directions ]]> 20200523 09:45-10:45 1 active Running a supplier audit By the end of this session you will have studied zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871 ]]> active textbook pg 46 ex 2 reading T / Cl What do you do to improve quality of the products you sell? ✓ run a supplier audit pg 47 ex 3 listening the_business_mac_millan_upper_intermediate_audio_cd01_56.ogg How do you prepare to an audit? ✓ follow recommended best practice ✓ iron out problems before they come pg 47 ex 4 reading pg 47 ex 5 listening the_business_mac_millan_upper_intermediate_audio_cd01_57.ogg T / Cl Conclusions Are investments in time and money viable for Zaluski? 〆 might be costly (...) Are best practices recommended feasible? 〆 Zaluski only representing farmers (...) set for homework - tbc pg 47 ex 6 presentation ✓ compare ex 4 and ex 5 ✓ describe disparities ✓ justify actions to be action ✓ make a general recommendation ]]> wip grammar fibre = part of food that helps to keep a person healthy by keeping the bowels working and moving other food quickly through the body seed = small hard part produced by a plant, from which a new plant can grow newly-wed = someone recently married; honeymooner ripe = fully grown and ready to be eaten harvest = time of year when the crops are gathered in on a farm, etc.; the act of cutting and gathering crops crate = box or case whose sides are of wooden slats with interspaces, used especially for transporting fruit punnet = a small light basket or container for fruit or vegetables to shrivel = to draw, or be drawn, into wrinkles; to shrink, and form corrugations; a leaf shrivels in the hot sun; the skin shrivels with age bruise = mark on a fruit or vegetable where it is damaged sound = reliable; in good condition; not damaged, hurt, etc to decay = to rot; to be destroyed gradually by natural processes; to destroy sth in this way to justify = to show that sb/sth is right or reasonable unrivalled = having no equal would had such agreements We do (have | run | carry out) different audits At The most crucial point is that the cold chain shouldn't be interrupted ... to the shop arriving delivery It's the room for development (OR improvement) Maybe somebody will provide a less lower price ]]> 20200516 09:45-10:45 1 active Asking politely to take action by e-mail By the end of this session you will have studied (read e-mails & match to replies) pg 45 ex 4 analysis (complete table) If time available smartphone or tablet device print Download onto your tablet or print the following pdf. New Inside Out Intermediate pg 148 Unit 12 ex 1 2 3 have something done new_inside_out_intermediate_students_book_pg148_have_something_done_w_key.pdf zoom_meeting.png Zoom meeting details Meeting ID: 314 392 8871 Password: 119022 https://us04web.zoom.us/j/3143928871 ]]> active textbook Functional language: Expressing dissatisfaction in a polite way T / Cl In our mutual interest = it is our common goal pg 44 ex 2 model pg 45 ex 3 analysis Lexical material: Formal & informal expressions in e-mails T / Cl Which is more informal? [Can you see to it | I would be grateful if you can] ✓ Can you see to it? = please, take action pg 45 ex 4 language focus pg 45 ex 5 output ]]> clause = item in a legal document that says that a particular thing must or must not be done at your end = part of an activity with which sb is concerned, especially in business to flood ~ in / into / out of sth = to arrive or go somewhere in large numbers nuisance = thing, person or situation that is annoying or causes trouble or problems to go to great lengths = to do everything you can batch = amount of food, medicine, products produced at one time somewhat = to some degree; rather to see to sth = be careful or certain to do something; make certain of something teething problems = small problems that a company, product, system, etc. has at the beginning to keep sb posted = to keep sb informed vial | phial = small glass container, for liquid medicine or perfume for the operations It depends what kind of relationships do we have The main topic could be disappeared is lost | It's unclear what is at stake ]]> 20200425 09:45-10:45 1 active Preparing for presentations By the end of this session you will have studied print Download onto your tablet or print the following pdf. New Inside Out Intermediate pg 148 Unit 12 ex 1 2 3 have something done new_inside_out_intermediate_students_book_pg148_have_something_done_w_key.pdf zoom_meeting.png Zoom meeting details https://us04web.zoom.us/j/3143928871 Meeting ID: 314 392 8871 ]]> active textbook pg 42 ex 2 3 listening the_business_upper_intermediate_2_0_audio_cd01_051.ogg the_business_upper_intermediate_2_0_audio_cd01_052.ogg the_business_upper_intermediate_2_0_audio_cd01_053.ogg the_business_upper_intermediate_2_0_audio_cd01_054.ogg pg 42 ex 4 listening pg 42 ex 5 6 predicting & listening the_business_upper_intermediate_2_0_audio_cd01_055.ogg Lexical material: Signposting, digressing, ending one point... T / Cl What expressions do you use to tell your audience you will start a new part? [In other words | Let's turn to] ✓ Let's turn to pg 43 ex 7 listening the_business_upper_intermediate_2_0_audio_cd01_055.ogg pg 43 ex 8 9 presentation ]]> wip grammar jargon = characteristic language of a particular group acronym = word formed from the initial letters of the several words in the name signposting = post bearing a sign that gives directions or shows the way digression = message that departs from the main subject reduced sentences = clauses without a subject or sometimes even a verb used in the bullet points of a slide to emphasise = to stress, single out as important helps help You have to be very involved to in the subject It's better to miss avoid technical jargon You will be looked considered like a geek | nerd You will be looked look like a geek | nerd As you know, we haven't got one We can spend it for on some options In addition for to that product... ]]> 20200418 09:45-10:45 1 active Avoiding blaming people directly Expressing criticism in a diplomatic way (have sth done + passive form) By the end of this session you will have studied Zoom meeting details https://us04web.zoom.us/j/3143928871 Meeting ID: 314 392 8871 ]]> active textbook the_business_mac_millan_upper_intermediate_audio_cd01_50.ogg T / Cl How can you avoid blaming people directly? ✓ use the passive form pg 41 ex 5 passive pg 41 ex 6 grammar pg 41 ex 7 8 role play pg 115 internal auditor ✓ practise being polite ✓ use passive & modals forms pg 117 night shift supervisor ✓ suggest what should be done ✓ use modals forms ]]> lean (manufacturing technique) = containing little excess fringe = outside boundary or surface of something fringe benefit = incidental benefit awarded for certain types of employment product recall = quest by the manufacturer of a defective product to return the product (as for replacement or repair) to be checked I have to check whether are you are compliant with ISO 9001 It seems to me some actions have to be done taken ]]> 20200404 09:45-10:45 1 active Avoiding blaming people directly By the end of this session you will have studied pg 41 ex 3 have something done ]]> 20210915-1555 The passive to be less direct active grammar 3 The passive active deck_shuffled deck_of_phrases_the_passive_b1_02.csv 4 The passive active deck_shuffled deck_of_phrases_the_passive_b1_03.csv active textbook ]]> 20210915-1710 Have something done active grammar active textbook T / Cl What is time consuming but cheap to have done? ✓ changing a flat tyre (...) What is relatively easy but expensive to have done? ✓ repainting (...) → I will have the flat tyre of the forklift repaired pg 41 ex 3 have something done ]]> to mend = to repair forklift = small industrial vehicle with a power operated forked platform in front that can be inserted under loads to lift and move them skip = large open container for putting old bricks, rubbish/garbage, etc. in. The skip is then loaded on a lorry/truck and taken away stacking = placing in a vertical arrangement so that each item in a pile is resting on top of another item in the pile rack = piece of equipment, usually made of metal or wooden bars, that is used for holding things or for hanging things on pallet = heavy wooden or metal base that can be used for moving or storing goods to spot = to see or notice a person or thing, especially suddenly or when it is not easy to do so a negative impact for on the people We're not going don't want to destruct spoil | damage | end our relationship with you I prefer not to done do it by myself I want to be have rubish picked up and emptied I want to have pallets to have been cleaned by myself I want the floor to be cleaned the floor to be cleaned (= suggests it has to be done) OR to have the floor cleaned (= suggests someone has to do it for you) ]]> 20200328 09:45-10:45 1 active Choosing quality By the end of this session you will have studied Video Breakout Rooms If interested in having group lessons on line in the evening (to be confirmed) video Watch this short video to understand how you will work in small groups. https://www.youtube.com/watch?v=8RneAZEULFQ zoom_meeting.png Zoom meeting details https://us04web.zoom.us/j/3143928871 Meeting ID: 314 392 8871 ]]> active textbook T / Cl Why are statutory requirements in the RF often higher than elsewhere? ✓ legacy of the USSR 〆 form of protectionism How often do poor industry standards result in design defaults? (...) Are measurable objectives always compatible with best practice? 〆 technical specifications to be satisfied are too demanding What quality assurance will satisfy customer expectations in Russia? ✓ not made in Russia!? Is best practice rather than profit margins on the agenda of Russian manufacturing plants? 〆 probably not yet set for homework - to be confirmed pg 39 ex 9 10 presentation & discussion ]]> wip grammar statutory /ˈstætjutərɪ/ = fixed by law; that must be done by law compulsory = obligatory design fault = flaw in a product which is due to it being poorly designed technical specifications = precise guidelines which establish how the product should be built industry standards = accepted norm in a particular field of business to impose = to force sb/sth to have to deal with sth that is difficult or unpleasant quality assurance = system put in place to ensure that quality targets are met to blame = to think or say that sb/sth is responsible for sth bad to us to work... The company proposed the option of working to us to work When the first cases have been raised were discovered in Italy The products what that we have are of poor quality A lot of cows and sheeps sheep For what do I need to travel for ? ]]> 20200321 09:45-10:45 1 active Describing quality positively & negatively By the end of this session you will have studied Quality is in the eye of the stakeholder zoom_meeting.png Zoom meeting details https://us04web.zoom.us/j/3143928871 Meeting ID: 314 392 8871 ]]> active textbook Quality is in the eye of the stakeholder T / Cl Who checks you work hand in hand with other departments? ✓ auditors (...) pg 38 ex 3 listening the_business_mac_millan_upper_intermediate_audio_cd01_47.ogg the_business_mac_millan_upper_intermediate_audio_cd01_48.ogg the_business_mac_millan_upper_intermediate_audio_cd01_49.ogg pg 38 ex 4 word building Lexical material: Adjectives describing quality positively & negatively pg 39 ex 5 6 speaking ]]> exacting = needing or demanding a lot of effort and care about details shoddy = designed to deceive or mislead either deliberately or inadvertently heavy-duty = made for long or hard use; very strong flimsy = thin strong lightweight translucent paper used especially for making carbon copies, lacking solidity or strength, not convincing to splash out = (informal) to spend a lot of money on sth compliance (in - with) = practice of obeying rules or requests made by people in authority disposable = item that can be disposed of after it has been used tough = strong enough to deal successfully with difficult conditions or situations prevent protect myself from all this information for step by stepping back If you want to be near by (OR close to) the production line you need to wear ... ]]> 20200222 09:45-10:45 1 active Analysing quality By the end of this session you will have studied Rescheduled from previous lesson pg 36 ex 3 scan reading pg 37 Two kinds of quality pg 38 ex 2 reading Quality is in the eye of the stakeholder zoom_meeting.png Zoom meeting details https://us04web.zoom.us/j/3143928871 Meeting ID: 314 392 8871 ]]> active textbook pg 37 Two kinds of quality ✓ taken for granted quality = should be a standard in today's competing markets ✓ enchanting quality = calls for innovation (e.g. IPhones) pg 36 ex 4 5 reading for detail pg 38 ex 1 discussion set for homework pg 38 ex 2 reading Quality is in the eye of the stakeholder ]]> wip grammar heading = title printed at the top of a page or at the beginning of a section of a book superficial = not studying or looking at sth thoroughly; seeing only what is obvious sake (for the - of sth) = because of the interest or value sth has, not because of the advantages it may bring enchanting = capturing interest as if by a spell spell = words that are thought to have magic power or to make a piece of magic work elusive = difficult to find, define, catch, or achieve craze = an interest followed with exaggerated zeal, sth which becomes suddenly very popular to take for granted = to accept without verification or proof; to suppose or understand to be true lean = of organizations, etc.) strong and efficient because the number of employees has been reduced; (of meat) with little fat trap = a device in which something (usually an animal) can be caught and penned fads = any form of behaviour that develops among a large population and is collectively followed with enthusiasm for some period, generally as a result of the behaviour's being perceived as novel in some way; things which are fashionable for a short time sour = unpleasant, unsuccessful, having a stale taste marvel = wonderful and surprising person or thing amid = in the middle of or during sth, especially sth that causes excitement or fear to rumble = to make a long deep sound or series of sounds beholder = person who becomes aware (of things or events) through the senses appeared found One case was appeared We can rebook our flights in 2 weeks later Before the IPhone has been was launched people focused on ... The products that the producers are selling good well ]]> 20200215 09:45-10:45 1 20200215 Describing quality & standards By the end of this session you will have studied pg 36 ex 3 scan reading pg 37 Two kinds of quality Course details to copy & paste in your credentials cheat sheet course log: www.ictnle.com login: enovikov password: y16enovikov zoom details: https://us04web.zoom.us/j/3143928871 zoom_meeting.png Zoom meeting details https://us04web.zoom.us/j/3143928871 Meeting ID: 314 392 8871 ]]> active textbook Feedback pg 35 review 2 Feedback Unit 3 Quality 3.1 What quality means pg 36 ex 1 discussion postponed to next lesson pg 36 ex 3 scan reading 2min15 pg 37 Two kinds of quality ✓ taken for granted quality = should be a standard in today's competing markets ✓ enchanting quality = calls for innovation (e.g. IPhones) pg 36 ex 4 5 reading for detail pg 36 ex 6 7 listening the_business_mac_millan_upper_intermediate_audio_cd01_46.ogg Lexical material: Quality & standards (planned obsolescence) pg 36 ex 8 discussion discuss using the following expressions - white goods - planned / built-in obsolescence - labour time - spare parts - fashion - frequent upgrade - recycling - taken-for-granted quality - enchanting quality - depreciation of assets implemented by B2B pg 38 ex 1 discussion set for homework pg 38 ex 2 reading Quality is in the eye of the stakeholder ]]> durability = able to last long by resisting to stress or force white goods = domestic appliance, is usually defined as a large machine which accomplishes some routine housekeeping task, which includes purposes such as cooking, or food preservation built-in / planned obsolescence = commercial strategy to decide of built quality and when goods could become old-fashioned; falling into disuse or becoming out of date fracture = fact of sth breaking, especially a bone nutritious = (approving) (of food) very good for you; containing many of the substances which help the body to grow nourishing = containing much nourishment; sustaining The first of all, it's value for money At the first step top of the list is ... ... a big negative impact for the on nature We use the same bags what which | that we got a few months ago There are a lot of many smart ideas There are a lot of many smart ideas If I would find found something better or more modern ... to spend a lot of money for on nothing My family has been increased has grown Hopefully Fortunately a friend ofmine was selling his car ]]> 20200208 1 active Choosing quality By the end of this session you will have studied pg 36 ex 3 scan reading pg 37 Two kinds of quality zoom_meeting.png Zoom meeting details https://us04web.zoom.us/j/3143928871 Meeting ID: 314 392 8871 ]]> active textbook Feedback ]]> wip grammar to go to great lengths = to do everything you can each country, per each region My presentation was the last one before the lunch In case if the a Chinese flight has had been choosed chosen OR If I had chosen a Chinese flight my flight has would have been cancelled ]]> 20200201 09:45-10:45 1 active Manners and etiquette - Improving communication & interpersonal skills By the end of this session you will have studied key to exercise Mouse-over to view key: We realise that there is currently not enough parking space on the site, and we are making plans to solve the problem. The main difficulty at the moment is the area next to the logistics warehouse. If there was a fire, it would be very difficult for emergency vehicles to reach the fuel tanks behind the building. We must keep access roads to all buildings clear. Please remember that cars should only be parked in the official car parks. As from Monday 13 August we regret that we will have to remove any cars parked on access roads. Thank you for your cooperation. ]]> The Business Upper Intermediate 2.0 B2 2 Information technology IT downtime, hardware upgrade, soft skills retraining Collecting feedback, suggesting solutions Conflict management (when sparks fly) Meteor Bank active textbook Lexical material: Staff turnover, restructuring, downtime pg 32 ex 1 discussion pg 32 ex 2 reading Rising star makes sparks fly pg 32 ex 3 memo analysis pg 33 ex 4 listening the_business_mac_millan_upper_intermediate_audio_cd01_42.ogg the_business_mac_millan_upper_intermediate_audio_cd01_43.ogg the_business_mac_millan_upper_intermediate_audio_cd01_44.ogg the_business_mac_millan_upper_intermediate_audio_cd01_45.ogg T / Cl Is the bank growing too fast? to the detriment of older customers? (...) When do you implement standardisation, before or after decentralisation? (...) What is the most important for a bank? ✓ data security & confidentiality → no way to outsource IT to a 3rd party?! pg 33 ex 5 discussion T / Cl Stages for banking expansion ✓ centralise to ensure same procedures & standards are running in all subsidiaries ✓ replicate, make information redundant for increased reliability through a computer grid Reasons for recruiting S.Finlay in the first place ✓ manage the expansion ✓ meet the rising demand for electronic services ≠ outsource IT Areas of concern 〆 managers & sys admins don't understand S.Finlay's strategy 〆 staff members don't understand S.Finlay's strategy → share vision = like many IT gurus, S.Finley may be less skilled at managing people pg 33 ex 6 role play Executive committee meeting Conclusions ✓ give oneself the means to achieve your goals ✓ recruit more experienced staff ✓ S.Finley needs to improve his communication & interpersonal skills to manage more efficiently ]]> turnover = rate at which employees leave a company and are replaced by other people job rotation = practice of changing staff at frequent intervals by discharges and substitutions teething = small problems that a company, product, system, etc. has at the beginning to irritate = to annoy sb, especially by sth you continuously do or by sth that continuously happens to make sparks fly = to increase risks of a dispute, to clash lenient = not as strict as expected when punishing sb or when making sure that rules are obeyed to drag = to pull sb/sth along with effort and difficulty deliberate = done on purpose rather than by accident; planned malicious = intending or intended to do harm can't make an omelette without breaking (some) eggs = to achieve a certain goal one must sometimes incur damage, experience difficulties, or make sacrifices to the detriment of = at the cost of exhausted = very tired to get rid of sb/sth = to make yourself free of sb/sth that is annoying you or that you do not want; to throw sth away to blame ~ sb/sth (for sth) | ~ sth on sb/sth = to think or say that sb/sth is responsible for sth bad to claim = to say that sth is true although it has not been proved and other people may not believe it; to demand or ask for sth because you believe it is your legal right to own or to have it glitch = (informal) a small problem or fault that stops sth working successfully, e.g. A few technical glitches forced us to postpone the demonstration; sudden irregularity or malfunction (of equipment etc.) demanding = (of a person) expecting a lot of work or attention from others; not easily satisfied are willing want | crave to have better work life balance I was just looking for the a job They will feel not so as self-confidence self-confident as before ... to make renovation for renovate | upgrade hardware Transactions were increased for by 40% The system what which | that they have is too centralised From On the one hand he demands... They have to make outservice IT service as outsource service ]]> morale /mə:'æl/ meteor /ˈmi:tjə/ 20200118 09:45-10:45 1 active Writing memos By the end of this session you will have studied zoom_meeting.png Zoom meeting details https://us04web.zoom.us/j/3143928871 Meeting ID: 314 392 8871 ]]> active textbook T / Cl What is the difference between todo lists and memos? ✓ todo lists focus on tasks & objectives → probably more time effective & easier to understand ✓ memos (= memorandum, remember) focus on what not to forget → probably more administrative & old-fashioned style of communication ⇒ different uses of language T / Cl Why do memos get ignored? 〆 early | late notice 〆 wrong addressing 〆 irrelevant content 〆 inappropriate register 〆 illegible layout pg 30 ex 1 discussion T / Cl What is a target time frame? [schedule | deadline | objective for the future] ✓ deadline To communicate more effectively you should use [plain | sophisticated] language ✓ plain Functional language: Writing memos pg 30 ex 2 3 model & analysis T / Cl If you want to communicate effectively: you need [plain / advanced] language ✓ plain language = simply and clearly expressed, without using technical language ≠ legalese examples of 'officialese' It is recognised jargon can speed up communication 'it is recognised' Is it formal or informal? ✓ formal Why? ✓ passive form What is a less formal way of saying the same thing? ✓ we... think, realise, reckon speed up Is it formal or informal? ✓ informal What is a more formal way of saying the same thing? ✓ jargon may enhance communication Find the mistake in register It is recognised jargon can speed up communication ✓ mix of formal & informal register Which sentence has a [formal | informal] register? It is recognised jargon may enhance communication ✓ formal We realise jargon can speed up communication ✓ informal pg 31 ex 4 language focus set for homework pg 31 ex 5 writing a memo pg 31 ex 5 writing a memo key to exercise Mouse-over to view key: We realise that there is currently not enough parking space on the site, and we are making plans to solve the problem. The main difficulty at the moment is the area next to the logistics warehouse. If there was a fire, it would be very difficult for emergency vehicles to reach the fuel tanks behind the building. We must keep access roads to all buildings clear. Please remember that cars should only be parked in the official car parks. As from Monday 13 August we regret that we will have to remove any cars parked on access roads. Thank you for your cooperation. pg 31 ex 6 output listening the_business_mac_millan_upper_intermediate_audio_cd01_41.ogg pg 31 ex 7 role play set for homework pg 31 ex 8 9 ]]> wip grammar bulky = large and difficult to move or carry snail mail = correspondence sent through the - traditionally slow - post office re = regarding abstract = sketchy summary of the main points of an argument or theory CEO = corporate executive responsible for the operations of the firm; reports to a board of directors; may appoint other managers (including a president) deputy = person who is the next most important person below a business manager, a head of a school, a political leader, etc. and who does the person's job when he or she is away vice = denoting one who in certain cases may assume the office or duties of a superior; designating an officer or an office that is second in rank or authority; as, vice president vendor = person who sells things, for example food or newspapers, usually outside on the street abstract = summary to make up = to invent acquaintance = person you know only slightly grumble = a complaint uttered in a low and indistinct tone mate = friend (informal); used as a friendly way of addressing sb, especially between men ambiguous = open to two or more interpretations; or of uncertain nature or significance rigid = antonym of flexible prosecution = process of being officially charged with a crime in a court of law adjacent /əˈdʒeɪsənt/ = next to alleviated = made easier to bear to alleviate = to lighten or lessen the force or weight of forthwith = immediately to solicit = to ask sb for sth, such as support, money, or information; to try to get sth or persuade sb to do sth by feet She lives already has already been living there 9 years there When I'm involved to in a project ]]> 20200111 09:45-10:45 1 active Dealing with requests on the phone By the end of this session you will have studied ]]> Functional language: Dealing with requests active grammar you'd mind my asking a small favour = (very) polite ]]> active textbook pg 27 ex 9 negotiating pairwork SSS practise asking a favour / saying no politely Telephoning pg 28 ex 1 2 discussion pg 28 ex 3 listening for register the_business_mac_millan_upper_intermediate_audio_cd01_37.ogg the_business_mac_millan_upper_intermediate_audio_cd01_38.ogg the_business_mac_millan_upper_intermediate_audio_cd01_39.ogg the_business_mac_millan_upper_intermediate_audio_cd01_40.ogg pg 28 ex 4 listening for inference the_business_mac_millan_upper_intermediate_audio_cd01_38.ogg Lexical material: Telephoning pg 28 ex 5 set for homework pg 29 ex 6 pg 29 ex 7 role play ]]> wip grammar to happen (to + infinitive) = to do or be sth by chance to take up = to consume; to occupy time or space to get on with sth = to resume an activity, proceed would happen had happened 10 days earlier Finally I caught up with him It's just a gesture of polite It's just a gesture of polite sign of politeness You don't know how you show percept perceive | understand it They are quite well-known to know each other quite well It wasn't didn't sound like a rude or something anything like it Sometimes we spend time together after the work ]]> 20191214 09:45-10:45 1 active Expanding notes By the end of this session you will have studied ]]> active textbook pg 26 ex 4 discussion & presentation pg 27 ex 5 expanding notes pg 27 ex 6 7 expanding notes ]]> wip grammar which who are in charge of Europe I didn't have an the opportunity to prepare my h/w It's less expensive comparing in comparison with the aeroplane Comparing with the aeroplane it's less expensive comparing with the aeroplane Hopefully Fortunately I found it I hardly had a couple of hours to spend it by my own decision OR to spend by myself ]]> 20191130 09:45-10:45 1 active Comparing solutions By the end of this session you will have studied pg 25 ex 9 paraphrasing ]]> active textbook 20191130-1032 Comparing solutions active grammar active textbook ]]> marginally = in a minimal degree infinitely = continuing forever without end to be better off = to be in a better condition patch = short set of commands to correct a bug in a computer program plug-in = software component that adds a specific feature to an existing computer program. When a program supports plug-ins, it enables customization. The common examples are the plug-ins used in web browsers to add new features such as search-engines to keep someone in the loop on sth = to keep sb informed about updates to keep sb posted = in the loop to fill sb in on sth = to give sb details on sth car-ferry = boat that transports cars bed and breakfast = (BrE) a service that provides a room to sleep in and a meal the next morning in private houses and small hotels carbon footprint = way of measuring the environmental impact of human activity to mind (doing sth) = to object to doing sth for now now | nowadays it's more difficult It will be interesting to see if am I am correct Even if you a connection, you can't download an e-mail. It takes one with a half an hour Just one example from the yesterday My boss suddenly told me at in the morning Then I came back to my previously previous schedule ]]> 20191123 09:45-10:45 1 active Giving information, describing better & worse solutions By the end of this session you will have studied optional homework pg 21 ex 6 presentation delivery - see 5-year plan proposal from previous lesson - prepare a 5min presentation ]]> active textbook quantities mindmap T / Cl A skype call is often marginally more effective than a phone call Is it more or less effective? ✓ only a little more marginally = expresses a small difference pg 24 ex 2 language focus T / Cl Choose an adjective to describe a computer ✓ slow Choose a comparative expression from ex 2 ✓ somewhat more Compare in ex 3 a. two computers you have used → This new computer is somewhat slower than the previous one! pg 24 ex 3 Lexical material: Computing terms pg 24 ex 4 vocab pg 24 ex 5 reading & vocab set for homework pg 24 ex 6 reading & vocab Functional language: Giving information pg 25 ex 7 8 pg 25 ex 7 the_business_mac_millan_upper_intermediate_audio_cd01_29.ogg the_business_mac_millan_upper_intermediate_audio_cd01_30.ogg the_business_mac_millan_upper_intermediate_audio_cd01_31.ogg the_business_mac_millan_upper_intermediate_audio_cd01_32.ogg the_business_mac_millan_upper_intermediate_audio_cd01_33.ogg the_business_mac_millan_upper_intermediate_audio_cd01_34.ogg set for homework pg 25 ex 9 paraphrasing ]]> wip grammar marginally = in a minimal degree infinitely = continuing forever without end to be better off = to be in a better condition patch = short set of commands to correct a bug in a computer program plug-in = software component that adds a specific feature to an existing computer program. When a program supports plug-ins, it enables customization. The common examples are the plug-ins used in web browsers to add new features such as search-engines to keep someone in the loop on sth = to keep sb informed about updates to keep sb posted = in the loop to fill sb in on sth = to give sb details on sth very saturated very busy business trip (OR with a very tight schedule) He was attending in our meeting It's quite challengeable challenging He is a New Zealander We have some service which will be care for (look after) all IT security If he or she is in charge for of finance In case it would be was | were a real situation A virus could block everything what that | which you have It could have a bigger cause greater harm It's a bit more faster than the previous one It's considerably more faster than Android ]]> 20191102 08:30-09:30 1 active Writing a covering letter By the end of this session you will have studied Optional homework Grammar and practice Tense review pg 122 ex 1 2 3 4 5 Zero, first & second conditional pg 123 ex 8 9 10 ]]> active textbook Tense review pg 121 ex 1 2 3 4 5 feedback set for homework pg 122 ex 6 7 Zero, first & second conditional pg 123 ex 8 9 10 feedback set for homework pg 123 ex 11 12 13 will, be going to, present continuous (already covered in past lessons) Functional language: Giving reasons in interviews T / Cl What questions are popular at job interview? ✓ How do you measure success? ✓ What can you do for us that someone else can't? (...) pg 16 ex 1 listening the_business_upper_intermediate_2_0_audio_cd01_015.ogg the_business_upper_intermediate_2_0_audio_cd01_016.ogg the_business_upper_intermediate_2_0_audio_cd01_017.ogg the_business_upper_intermediate_2_0_audio_cd01_018.ogg the_business_upper_intermediate_2_0_audio_cd01_019.ogg the_business_upper_intermediate_2_0_audio_cd01_020.ogg pg 16 ex 2 3 listening the_business_upper_intermediate_2_0_audio_cd01_021.ogg the_business_upper_intermediate_2_0_audio_cd01_022.ogg Useful expressions - giving reasons T / Cl It's true that ... but on the other hand... Does it mean 'introducing a point' or 'seeing both sides'? ✓ seeing both sides pg 16 ex 4 language focus Lexical material: Introducing a point & seeing both sides pg 17 ex 5 Lexical material: Discourse markers pg 17 ex 6 role play battle in 2 teams Functional language: Writing a cover letter ✓ catch reader's attention ✓ accomplishments ✓ relate to the company (show why they should hire you) ✓ call for action (ask for an interview) = follow the AIDA model T / Cl When you want to apply for a job as manager, you should be [cheeky | assertive] ✓ assertive your cover letter should be [traditional | cunning] ✓ cunning (you want to draw attention in the first lines) you should include [a formal summary | an upside down pyramid] ✓ upside down (capsized) pyramid = first address the most important queries relevant to your audience and only later mention other issues or give examples pg 18 ex 1 writing a cover letter dos & dont's see pg 121 Lexical material: Collocations to emphasise achievements in a cover letter T / Cl to do better = to ___ an objective [obtain | reach | exceed] ✓ exceed to ___ a record [exceed | break] ✓ break = collocations pg 18 ex 2 3 writing a cover letter Lexical material: Typical dynamic sentences for cover letters pg 19 ex 4 dynamic sentences pg 19 ex 5 output pg 19 ex 6 role play Case study: Strengths & weaknesses of a business school T / Cl How do you choose a business school? ✓ history ✓ faculty ✓ venue (...) pg 20 ex 1 2 discussion & reading pg 21 ex 3 listening the_business_mac_millan_upper_intermediate_audio_cd01_23.ogg pg 21 ex 4 discussion brief for international consultants holding a meeting & drawing up proposals be suspicious of Bumbescu's career path task: to design a new project from scratch pg 17 ex 5 listening the_business_mac_millan_upper_intermediate_audio_cd01_24.ogg introduction to homework - prep to an oral presentation 5-year plan proposal strategy . not to compete with established teaching institutions like Oxbridge . how to capt a market in a developing economy . to focus on developing projects for the local community in the agricultural & tourist sectors . to create an alumni network to build reputation syllabus originality . how to meet expectations of western tourism . how to solve cultural differences between investors & local community course syllabus . to assimilate know how (and perhaps technology transfer) . how to work hand in hand with the local chamber of commerce . how to setup tourism & agricultural incubators . to base its syllabuses on real-world Central European case studies (e.g. wine industry) profile of candidates . to target graduates rather than under-graduates . to recruit students world-wide from rather developing than developed areas . to address the needs of future civil servants of government administration in emerging economies pg 21 ex 6 presentation's conclusion = to improve image ]]> wip grammar benchmark = standard by which something can be measured or judged timely = happening at exactly the right time as regards = concerning; about for one thing, and for another = fixed expression to combine reasons succinct = briefly giving the gist of something dos & dont's = list of what you should & shouldn't do AIDA = model used in advertising, i.e. attention, interest, desire, action cheeky = offensively bold cunning = showing inventiveness and skill, marked by skill in deception commitment = act of binding yourself (intellectually or emotionally) to a course of action easy-going = relaxed and informal in attitude or standards bartending = serve usually alcoholic drinks behind a counter in a bar, pub, tavern, or similar establishment to embark on = to engage in an activity or undertaking to generate & follow up leads = to create a customer need for and find indication of potential opportunity for B2B household name = name that has become very well known to liaise ~ (with sb) = (especially BrE) to work closely with sb and exchange information with them: e.g. He had to liaise directly with the police while writing the report; ~ (between A and B) to act as a link between two or more people or groups: Her job is to liaise between students and teachers faculty = body of teachers and administrators at a school venue = location of an event captive market = markets where the potential consumers face a severely limited amount of competitive suppliers. Their only choices are to purchase what is available or to make no purchase at all. Captive markets result in higher prices and less diversity for consumers. The term therefore applies to any market where there is a monopoly or oligopoly incentive = a motive or incitement, esp. to action extramural = taught or conducted off the premises of a university, college, or school; arranged by a university, college, etc. for people who only study part-time (e.g. extramural education / studies / departments) repaired renovated ... to make broaden your mind wider It's only for one hand, yeah on the one hand It could by percept perceived by other people that... It's not so as expensive comparing as | in comparison with other business schools I would be considered consider this option ]]> 20191026 1 active Describing real & hypothetical events By the end of this session you will have studied pg 15 ex 8 role play ]]> The Business 2.0 B2 Upper Intermediate 20210320-1043 Present continuous or conditional tense for a real event active grammar active textbook ]]> 20200417-2057 Zero, first conditional (real situations) active grammar 20210320-0857 Second conditional active grammar 20210320-0858 Third conditional active grammar 20210320-0918 Second & third conditional active grammar 20190618-0937 Conditionals active decks deck_of_phrases_conditionals.csv 20190624-1734 active review 20190624-1735 active review 20190624-1736 active review active textbook (continuation from previous lesson) pg 14 ex 4 5 listening the_business_upper_intermediate_2_0_audio_cd01_014.ogg pg 15 ex 6 7 role play pg 15 ex 8 role play - marketing manager 〆 opening a campus is unlikely in times of budget restrictions 〆 very ambitious top ten target doesn't comply with cost cutting policy - personnel manager: 〆 wrong objectives 〆 longer holidays shouldn't be an objective - head of administration: ✓ can't be replaced - director of studies: 〆 questionable revolutionary methods of learning 〆 guaranteeing success is risky 〆 doesn't look serious ∑ marketing manager position is probably the less relevant, though promotion of the business school is needed to bring about greater turnover ]]> to come along = to come into being or existence, or appear on the scene e.g. Then the computer came along and changed our lives downsizing = reduction of expenditures in order to become financially stable streamlining = to make a system, an organization, etc. work better, especially in a way that saves money to come along = to arrive or become available to come a long way = to show much improvement; make great progress has have passed It There 's very little what (that | which) we have between us It was merged with another one firm It was merged with another one firm She's going to move in to London Of course, there is are a few projects This functionality could be split among shared by other staff (members) Even if they will not don't succeed achieve his objectives, they will... ... the most rapidly moving people (quickly) developing nation ]]> 20191012 1 active Making plans for the future By the end of this session you will have studied The Business 2.0 B2 Upper Intermediate 20190418-1919 textbook 20190304-1037 Future forms grammar 20190418-1837 Future forms active decks deck_of_phrases_future_forms.csv active textbook ]]> to dream of = to think about seriously; think about with the idea of really doing; consider seriously drove drive the a car Before you had a flight, had you ever dreamt of thought of | had nightmares about crashing? I would be very extremely disappointed I would be very extremely disappointed ]]> 20190928 1 active Making career choices By the end of this session you will have studied pg 14 ex 1 2 time markers ]]> The Business 2.0 B2 Upper Intermediate active textbook Lexical material: Career choices pg 13 ex 13 listening the_business_upper_intermediate_2_0_audio_cd01_011.ogg the_business_upper_intermediate_2_0_audio_cd01_012.ogg the_business_upper_intermediate_2_0_audio_cd01_013.ogg Grammar: Tenses review pg 14 ex 1 2 time markers feedback ]]> to drop out = to leave school or an educational programme prematurely; to give up in the face of defeat of lacking hope; admit defeat crescent /'kresənt/ = curved shape that is wide in the middle and pointed at each end, e.g. a crescent moon; curved shape that is used as a symbol of Islam (the red crescent) get catch up with my homework It depends which position you are going to apply for It's not their goal to go upstairs be promoted ... even if I knew that it could be difficult For At the current moment From one side On the one hand it's quite difficult, from another on the other it's... Very few people speaks speak English I would not share this information, that's definitely sure | certain They (different jobs) were not succeed successful He was addicted by to his idea the Harvard wasn't so ... for him ]]> incentive /ɪnˈsentɪv/ 20190921 1 active Completing a CV By the end of this session you will have studied ]]> The government should pump money into universities so that students don't have to mortgage their future It's a ludicrous to learn outdated theories at university when employers want you to gain valuable real-world experience active textbook pg 12 ex 6 7 discussion pg 12 ex 8 Lexical material: Completing a CV T / Cl Before you chair a meeting, you need to [draw up / manage] the agenda - draw up = draft, make up plans, basic details set for homework pg 13 ex 9 vocab Lexical material: Describing people's current work situation (fired, sacked, dismissed, etc) T / Cl If you're not happy with some members of your staff, you want [to make them redundant / to dismiss them] - to dismiss = they will lose their job due to disciplinary problems pg 13 ex 10 paraphrasing pg 13 ex 11 listening for gist the_business_upper_intermediate_2_0_audio_cd01_05.ogg the_business_upper_intermediate_2_0_audio_cd01_06.ogg the_business_upper_intermediate_2_0_audio_cd01_07.ogg the_business_upper_intermediate_2_0_audio_cd01_08.ogg the_business_upper_intermediate_2_0_audio_cd01_09.ogg the_business_upper_intermediate_2_0_audio_cd01_010.ogg ]]> to exceed = to be greater than a particular number or amount; to be or do something to a greater degree reps = representatives to chair = to act or preside as chair, as of an academic department in a university, in a meeting to draw up = to make up plans or basic details for to harass = to trouble and annoy continually or repeatedly; make repeated attacks on (an enemy or opponent) to be made redundant = to be without a job because there is no more work available for you in a company to be laid off = to be without a job because there is no more work available for you in a company to give in your notice = to officially tell sb that you are leaving your job, an organization, etc; to resign to take a sabbatical = a leave (usually taken every seventh year) to be over the moon = to be very happy with other regions ... many water splashes fountains There was very low little traffic It There was were many foreigners there From another On the other hand They look like quite similar to what we have in our cities ... to have make a good impression for on foreigners I was feeling myself like ... During On my career path I gained a lot of knowledge You can borrow arrange a student loan ... what he has passion to is passionate about ]]> 20190907 1 active Getting a degree By the end of this session you will have studied pg 10 ex 2 scan reading pg 11 What price a degree? pg 10 ex 3 reading for detail Rescheduled from previous lesson Market Leader 3rd Upper Intermediate pg 122-123 Unit D revision if time available pg 124-125 Unit D revision ]]> The Business 2.0 Upper Intermediate B2 1 Building a career active textbook pg 11 What price a degree? pg 10 ex 3 reading for detail Lexical material: Education & career pg 12 ex 1 T / Cl You [gain | boost | make] knowledge ✓ gain = collocation pg 12 ex 1 2 collocations pg 12 ex 3 4 set for homework pg 12 ex 5 reading & vocab ]]> wip grammar intriguing = very interesting because of being unusual or not having an obvious answer to in the new industry I'll take a train as usually usual It's There are not really a lot of options They understand what for they are paying for They understand if does it deserve is worth it It's good if you can allow afford it ... and another one option is... From one side On (the) one hand ]]> spiral /'spairəl/ innovative /'inə,veitiv/ 20190817 1 active Planning your career development By the end of this session you will have studied if time available pg 124-125 Unit D revision ]]> Market Leader 3rd Upper Intermediate B2 active textbook feedback ]]> The Business 2.0 Upper Intermediate 1 Building a career 20190810-0903 active textbook set for homework pg 10 ex 2 scan reading pg 11 What price a degree? pg 10 ex 3 reading for detail pg 10 ex 4 listening for detail the_business_upper_intermediate_2_0_audio_cd01_01.ogg the_business_upper_intermediate_2_0_audio_cd01_02.ogg the_business_upper_intermediate_2_0_audio_cd01_03.ogg the_business_upper_intermediate_2_0_audio_cd01_04.ogg pg 10 ex 5 discussion ]]> subsidies = money that is paid by a government or an organization to reduce the costs of services or of producing goods so that their prices can be kept low scholarship = amount of money given to sb by an organization to help pay for their education evidence = facts, signs or objects that make you believe that sth is true to contribute = to give sth, especially money or goods, to help sb/sth to resist = to refuse to accept sth and try to stop it from happening tuition (private -) = act of teaching sth, especially to one person or to people in small groups to drop out = to leave school or an educational program prematurely to miss out = to fail; lose or not take a good chance; miss something good working party = group of people chosen to study a particular problem or situation in order to suggest ways of dealing with it to exacerbate = to make sth worse, especially a disease or problem faculty = all the teachers in a faculty of a college or university; department or group of related departments in a college or university hike = increase in cost deep-pocket = well-off ludicrous = ridiculous and unreasonable; that you cannot take seriously to mortgage = to give a bank, etc. the legal right to own your house, land, etc. if you do not pay the money back that you have borrowed from the bank to buy the house or land incentive ~ (for / to sb/sth) (to do sth) = something that encourages you to do sth unconvenient inconvenient It doesn't make any sense to be at the office My country manager has an MBA Maybe when he was pretending applying for that position, perhaps this MBA degree played (did play) a role You will get the pays back a return on investment | it will pay back I don't know how much it could cost in amount I don't know how much it could cost in amount to I know about that quite good well We are not waiting don't expect some support from some gvt agency It's not a question behind you'd have in your mind It's a first third world issue (developing economy issue) When everybody have has an education ]]> 20190810 1 active Describing Frontera dairy products in the Russian Federation By the end of this session you will have studied if time available pg 124-125 Unit D revision ]]> active textbook open / closed authorised / prohibited plants listed on Russian Nadzor web-site in a transparent manner ✓ lower or no competition from Europe now thanks to sanctions → need for increased supply from New Zealand | Chili for premium products made in the RF e.g. butter available only from South America & New Zealand Growing trends of dairy consumption world-wide → food for thought T / Cl Conf-calls for information meeting vs decision-making meetings 〆 regional linguistic & pronunciation disparities → listening comprehension issues T / Cl Delegation authority ✓ regulated framework for each dept (sales, operations, finance) ✓ credit limits → limited financial responsibility for accounts ]]> kefir = sour fermented milk drink, used in various regions of Asia, made by addition of Streptococcus or Lactobacillus cultures to cow's or goat's milk; it is considered by some as a form of yoghurt in on a business trip For the current moment time being For At the current present moment (time) It was very excited exciting for me They were really involved to in this business ... to be the one guy from a member of their team It helps me for the moment time being After yesterday's training... ... as your family either too Our division is in charge for of that stuff We sell a lot of in China Everybody All of us passed have been through (faced) this challenge I'm afraid I will not understand what they will answer to me ... when everything is regulamented regulated ]]> barrier /'bæri:ə:/ dairy /'deri:/ sour /ˈsauə/ 20161109 - 20190727 active (course log in deprecated html format) By the end of this session you will have studied active textbook 20190727 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Upper Intermediate
      pg 119 writing
      recommendations for acquisition
      see pg 131 writing file

Lesson plan


support materials covered
      Market Leader 3rd Upper Intermediate
      

      Functional language: International negotiations

      T / Cl
      Which comes first [selling / negotiation]?
      - selling
      = first convince, then discuss terms

      pg 120 ex A 

      Lexical material: Negotiations - from sticking points, dead-weights and stalemates to fallback scenarios, concessions & compromises

      T / Cl
      The situation about Crimea is a [sticking point / stalemate]
      - stalemate
      = deadlock

      Ukraine will have to make [concessions / compromises] on Crimea 
      - concessions

      The situation about Donetsk is a [sticking point / stalemate] 
      - sticking point

      Donetsk will have to [reach a compromise / consider a fallback plan] with the Ukrainian government
      - reach a compromise

      pg 120 ex B C

      pg 120 ex D reading

      Are personal relationships important when negotiating?
      - ...

      pg 121 ex E F listening
      market_leader_3rd_upper_intermediate_audio_cd03_32.ogg

      Signing a contract is [the end / the beginning] of a business relation?
      - depends on the culture
      = detailed terms & conditions to be observed
      = contract is not legally binding but more like a LOI (letter of intention) to be further negotiated
      = less important than a handshake (sign of trust)

      set for homework
      pg 122-123 Unit D revision 
      pg 124-125 Unit D revision 
      
new expressions
      rapport = friendly relationship in which people understand each other very well
      stalemate = situation in a dispute or competition in which neither side is able to win or make any progress; deadlock
      concession = when one side in a negotiation gives sth away
      sticking point = something that people do not agree on and that prevents progress in a discussion
      deadweight = person or thing that makes it difficult for sth to succeed or change
      breakthrough = important development that may lead to an agreement or achievement
      bottom-line position = minimum offer you are willing to accept
      fallback position = plan or course of action that is ready to be used in an emergency if other things fail

      buck = used in some expressions to refer to the responsibility or blame for sth

      to avert = to prevent sth bad or dangerous from happening

deco - delayed error correction / favourite mistakes
      I have  had   a lot of changes  for   during  these last months  what     since   we haven't seen  (we last saw) each other   
      I've decided to  admit    accept   it
      ...which I'll be in charge   for    of   
      they want to invest   in   me
      he hadn't proper (relevant)  experienced   too    either   
      You just have to be involved  to     in   the job
      I'm looking forward   to it really
      I didn't tell   to   anybody about my new job
      It's not  so speedy as quick | fast    like    as    my previous laptop
      in order to   make     process   my  retirement     resignation 

pig - pronunciation & intonation guidelines

[top]

20190608 (1hr)

Homework [from previous lesson]

      Rescheduled from previous lesson
      Case study - Rinnovar International
      pg 118 background - reading
      pg 119 task 1

Lesson plan


support materials covered
      Case study - Rinnovar International
      T / Cl
      What approach is better when a company wants to grow?
      [organic growth / expansion by acquiring existing business]
      (organic growth = expansion by setting up your own branches & subsidiaries)

      expanding by acquiring existing business
      + ready-made growth
      - cross-cultural & corporate differences
      ...

      organic growth
      + more control over activities
      - hard slog

      pg 118 background - reading

      preliminary conclusion
      - choose a combination of both organic growth & acquisitions

      pg 118 listening
      market_leader_3rd_upper_intermediate_audio_cd03_31.ogg

      pg 119 task 1 2 3 

      pg 119 task 4 
      - use audio transcript for track 3.31 on pg 167 to collect data
      - calculate profitability rate of each company (see demo below)
      - rank in terms of suitability
      - use expressions from the useful language box pg 117

      example
      company       Hondo Beauty
      turnover      62
      net profit    14
      profitability 23% (=62/14)

      profitability vs turnover
      - at least 20-25%
      - turnover / sales rep 
      product range
      - narrow / varied
      - luxury / high profile / top of the shelf
      - mass market
      - budget price
      market & dynamics
      - potential for growth
      - saturated
      - looming competition
      company culture
      - management style
      - ownership
      potential for growth

 
new expressions
      toiletries = things such as soap or toothpaste that you use for washing, cleaning your teeth, etc
      organic growth = expansion by setting up your own branches & subsidiaries(as opposed to expanding by acquiring existing business)
      slog (hard ~) = period of hard work or effort
      fragrance = perfume
      to seek = to look for
      give and take (fixed expression) = mutual concession; exchange 
      before long = soon
      to break even = to attain a level at which there is neither gain nor loss, as in business
      consensual = which people in general agree with
      to top = to be higher than a particular amount
      flaky = tending to break into small, thin pieces; bizarre; unconventional

deco - delayed error correction / favourite mistakes
      it's easier for companies which are familiar  for    to   the customers
      how these brands will   be growth    grow    or not
      a sun   brown    tan  
      it  's still working     still works  
      through agents  which   who  have direct contact
      they would like to get  any    (some)   consultation on the internet
      the majority of consumers doesn't  matter     mind   much
      it's not clear if they want to be  presented    present  on some markets
      in order  for  everybody to understand who is   the owner   is     
      we will spend a lot  for    on   the management

pig - pronunciation & intonation guidelines

[top]

20190601 (1hr)

Homework [from previous lesson]

      Market Leader 3rd edition Upper Intermediate
      pg 116 ex A B language review

      Case study - Rinnovar International
      pg 118 background - reading
      pg 119 task 1

Lesson plan


support materials covered
      Market Leader 3rd edition Upper Intermediate
      pg 116 ex C 

      Functional language: Making a presentation
      pg 117 ex A B listening 
      market_leader_3rd_upper_intermediate_audio_cd03_30.ogg
      reasons for acquisitions
      - gap in the market
      - market conditions
      - opportunity for growth

      
      parts in the presentation
          intro
          gap in the market
          market conditions
          opportunity for growth
          conclusion

      set for homework
      pg 117 ex C

      Functional language: Referring back, looking forward, talking about the future 
      Functional language: Making points in threes (tripling), repetition, using emotive language

      T / Cl
      As I mentioned earlier
      [referring back / signposting]
      - referring back

      pg 117 useful language

      pg 117 ex D role play
      SSS use pg 116 ex C expressions + future perfect  

new expressions

deco - delayed error correction / favourite mistakes
      Despite   of   a very strong American accent I understood 90%
      to be in charge  for    of   CIS countries
      a guy through (by)    the  Skype will decide
      I will be going   to     on   vacation (AmEn) (holiday = BrEn)
      they will cover this demand   by     thanks to  their quality
      I'm quite sure we will take   a    the  right decision
      It's modern, attractive and   long-awaited   

pig - pronunciation & intonation guidelines
      dairy /'deri:/

[top]

20190525 (1hr)

Homework [from previous lesson]

      Rescheduled from previous lesson
      Market Leader 3rd edition Upper Intermediate
      pg 114 ex A B C reading
      pg 115 Green targets

Lesson plan




support materials covered
      Market Leader 3rd edition Upper Intermediate
      Lexical material: Describing mergers & acquisitions
      pg 113 ex A B vocab 

      pg 113 ex C D

      Making acquisitions
      pg 114 ex A listening
      market_leader_3rd_upper_intermediate_audio_cd03_27.ogg

      pg 114 ex B listening
      market_leader_3rd_upper_intermediate_audio_cd03_28.ogg

      pg 114 ex C listening
      market_leader_3rd_upper_intermediate_audio_cd03_29.ogg

      pg 114 ex D
      How do you make sure staff of the company you have just acquired feel valued & welcomed?
      - ...


      Lexical material: Acquiring a green business
      pg 114 ex A reading
      pg 115 Green targets - first paragraph

      pg 114 ex B C D reading
      pg 115 ex E F reading
      pg 115 Green targets

      pg 115 ex G

      Grammar: Prediction & probability
      Grammar: The future (plans) - Future with present simple vs going to vs present continuous
      T / Cl
      My plane [takes off / will take off] tomorrow at 6am
       - takes off
      = regular event (perhaps the same plane you take every week)

      I [am getting / will get] a taxi tomorrow at 5am
      - am getting
      = arrangement (you have already called the taxi company)

      I [am having / am going to have / will have] a short night
      - am going to have
      = future result based on (visible / present) evidence

      
future forms mindmap
 
      T / Cl
      The sky is dark blue, you hear thunder
      [It will / It's going to] rain
      - going to 
      = prediction based upon visible evidence
      a

      It's going to rain, [I'm going to take / I'll take] the car
      - I'll take
      = decision at the moment of speaking
      c

      pg 116 language review
      (to be continued)

new expressions
      to be swallowed up = to be taken over
      flagging = weak from exhaustion; losing value
      show-stopper = act so striking or impressive that the show must be delayed until the audience quiets down
      to derail = to make a train leave the track: (figurative) This latest incident could derail the peace process

deco - delayed error correction / favourite mistakes
      Preparations  were    failed due to some...
      The L'Oreal invested a lot for    in   that shop
      A lot of people are involved   to     in   this process
      The   acquiring  target  company should be analysed carefully
      in order not to   lost     lose   customers
      We have to determine  are    if   we  are  going to impose our company culture
      They would like to buy sth  in   additional
      ... in  another    other  countries too
      ...  and    etc

pig - pronunciation & intonation guidelines

[top]

20190427 (1hr)

Homework [from previous lesson]

      Market Leader 3rd edition Upper Intermediate
      course book
      pg 114 ex A B C reading
      pg 115 Green targets

      if time available
      pg 111 writing an article for a newspaper
      see writing file pg 131

Lesson plan


support materials covered
      Market Leader 3rd edition Upper Intermediate
      (continuation from previous lesson)
      DVD case study 
      - consultant finds repugnant the goal of a company promoting violence among children & would refuse taking up such a case
      - keep stirring up the controversy
      - has become a product opportunity story rather than a product crisis story
      - either need to maximise drama
      - or draw attention of the public (on)to the game by fabricating a story about how it could have been banned (i.e. bad PR)
      - need to harness stories used by the media


      Unit 12 Mergers & acquisitions
      T / Cl
      What is the difference between a merger & an acquisition?
      - ...
      Is a take-over always like a predator attacking its prey?
      - ...
      Is marriage a merger, or an acquisition?
      - ...

      pg 112 ex A starting up

      pg 112 ex B listening
      market_leader_3rd_upper_intermediate_audio_cd03_26.ogg

      T / Cl
      What will happen to duplicate positions after an acquisition?
      - redundancies

      pg 112 ex C D

new expressions
      no wonder = it's no surprise
      MBO = management buy out
      stake = financial involvement with something
      controlling interest = when a company acquires over 50% of another company's shares
      bid = formal proposal to buy at a specified price
      to ditch (talks) = to discard, reject
      to comprise = to include; to embrace
      tie-up = agreement between two companies to join together

deco - delayed error correction / favourite mistakes
      what the media  says     say  
      a person who   has a deal     deals  with social networks  
      quite a lot of different questions  which    concerns     concern  crisis 
      it 's going more softly    happens more smoothly  
      you could think it is 60-40%  on your part     in your favour   
      the 1st reason  what     which   I would like to mention
      it could  be happened    happen   
      they will   remain     keep    all staff
      you could reach   greater agreements     better terms   

pig - pronunciation & intonation guidelines
      strategy /s'trætədʒi:/

[top]

20190406 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Upper Intermediate
      In Range
      pg 110 background - reading

Lesson plan


support materials covered
      Market Leader 3rd Upper Intermediate
      Functional language: Asking & answering difficult questions
      pg 109 ex A listening
      market_leader_3rd_upper_intermediate_audio_cd03_23.ogg

      pg 109 ex B listening
      market_leader_3rd_upper_intermediate_audio_cd03_24.ogg

      useful language
      Functional language: Probing questions, avoiding a straight or precise answer, playing for time

      pg 109 ex C role play
      argue whether to recall or not to recall products
      pg 138 ex A
      pg 144 ex B 

      Case study - In Range
      T / Cl
      Should violent computer games be banned?
      - ...
      If a game is banned, won't it actually seem more attractive?
      - ...

      (was set for homework)
      pg 110 background - reading

      pg 111 reading
      Sample of reactions before the launch 
      
      pg 110 listening
      market_leader_3rd_upper_intermediate_audio_cd03_25.ogg
          coverage in the press
          teaser campaign 
          viral advertising

      pg 111 task 
      pg 138 group A directors of ExtremAction
      pg 145 group B journalists

      postponed to next lesson
      DVD case study
      
      to be confirmed
      pg 111 writing an article for a newspaper
      see writing file pg 131  
      
new expressions
      in range = near enough to be reached, seen or heard
      mercenary /'mə:sə,neri:/ = soldier who will fight for any country or group that offers payment
      to deny = to say that sth is not true
      to deprave = to make sb morally bad
      to invigorate = to make sb feel healthy and full of energy; to make a situation, an organization, etc. efficient and successful
      repugnant ~ (to sb) = (formal) making you feel strong dislike or disgust
      to harness = to control and use the force or strength of sth to produce power or to achieve sth

deco - delayed error correction / favourite mistakes
      he's allergic   for    to   dust
      despite   of   many e-mails
      if it   would be     was / were    confirmed and approved, the court could judge in favour of consumers
      for me it's   obviously    obvious  that the Leggo is...
      I felt  myself   not very  good     well  
      I agree it  has    makes  sense
      they have to handle  with   that
      they have to  handle   deal    with that
      we would lose the major part of our   auditory     audience / target group  
      it's  hardly     hard    to find answers 

pig - pronunciation & intonation guidelines
      mercenaries /'mə:sə,neri:z/
      adrenalin /ə'drenələn/

[top]

20190330 (1hr)

Homework [from previous lesson]

      Market Leader 3rd edition Upper Intermediate
      course book
      Dealing with crises
      pg 106 ex A B C reading
      pg 107 article A
      pg 107 article B

Lesson plan


support materials covered
      Market Leader 3rd edition Upper Intermediate
      course book
      pg 105 ex A B listening
      market_leader_3rd_upper_intermediate_audio_cd03_19.ogg

      T / Cl
      When a crisis begins, you should [respond quickly / gather & analyse evidence to acknowledge a problem]
      - respond quickly by acknowledging there is a problem
      = communicate you know about it & are doing sth about it

      pg 106 ex C listening 
      market_leader_3rd_upper_intermediate_audio_cd03_19.ogg

      pg 106 ex D listening
      market_leader_3rd_upper_intermediate_audio_cd03_20.ogg

      T / Cl
      Once a crisis has been identified, you need [containment / a contingency plan]
      - containment
      = to keep under control

      pg 106 ex E listening
      market_leader_3rd_upper_intermediate_audio_cd03_21.ogg

      pg 106 ex F listening
      market_leader_3rd_upper_intermediate_audio_cd03_22.ogg


      pg 106 ex D reading

      set for homework
      pg 106 ex E collocations

      pg 106 ex F discussion
      
      pg 108 ex B C language review 

      Grammar: Zero, first, second & third conditional
      T / Cl
      If / When it rains I take an umbrella
      present + present
      = real situation, habit (you can use 'when' instead of 'if')
      zero conditional

      If it rains I'll take an umbrella
      present simple + future
      = real situation
      1st conditional

      If I [was / were] on holiday, I [read / would read] a book
      - was + would read
      past simple + would - infinitive
      = real, hypothetical situation, speaking now
      2nd conditional

      If I [was / were] Chinese, I [ate / would eat] noodles
      - were / would eat
      past simple + would - infinitive
      = unreal, hypothetical situation, speaking now
      2nd conditional

      If I [knew / had known] about the traffic jams I [had left / would have left] earlier
      - had known / would have left
      past perfect + would have - past participle
      = past result of a past condition
      = unreal, hypothetical situation, past
      3rd conditional

      I would speak English better if you would (like to) help me
      [conditional sentence / polite request]
      - would in both clauses
      = polite request (hint: you can add 'like to')

      
conditionals mindmap
 


$drills = "mixed_conditionals";
echo "\"wordlist ".$drills.".csv\n";
include ('inc_drills/load_csv_drills.inc');
 
      pg 108 ex A B C language review 

new expressions
      to lace = to add a small amount of alcohol, a drug, poison, etc. to a drink
      decisively = with firmness 
      stuffed toy = toy sewn from a textile, and stuffed with a soft material. 
      In British English they are soft toys or cuddly toys.
      In North American English they are variously referred to as plush toys, plushies, or stuffed animals.
      off the top of my head = without thinking hard; quickly
      close at hand = handy; close by; within one's range
      to probe ~ (into sth) = to ask questions in order to find out secret or hidden information about sb/sth

deco - delayed error correction / favourite mistakes
      they just   wasn't   weren't    doing   nothing    anything    for   about    that
      what steps should be  done     taken ? 
      I   'm     had  never thought about it before
      the company will face   a  great harm from...

pig - pronunciation & intonation guidelines

[top]

20190309 (1hr)

Homework [from previous lesson]

      Market Leader 3rd edition Upper Intermediate
      course book
      pg 103 writing a short report
      see pg 131 writing a report
      - executive summary
      - introduction
      - findings
      - conclusion
      - recommendations

      priorities
      - avoid a lawsuit in court & poor publicity (case #3)
      - investigate & provide some clothes & basics (e.g. toothpaste) (case #1)
      - reassure dissatisfied customers that things will be looked into (case #4 - listening #1) 
      - check training of crew (case #4 - listening #1)
      - explain company policy better to avoid case #2-5

      conclusions
      - change business process & business model
      - address reputational risk in case 3

      Paste your assignment in the Googledoc below
      Recommendations for Hurray Airlines
      https://docs.google.com/document/d/1f1afHaRidL5pPOe4WZ-860JsnRAJlhRk75uDfbU9PwY/edit?usp=sharing

Lesson plan


support materials covered
      Market Leader 3rd edition Upper Intermediate
      course book
      Unit 11 Crisis management
      T / Cl
      In a crisis, be aware of the danger - but recognise the opportunity, JFK
      = Never let a crisis go to waste
      Is every crisis an opportunity?
      - ...

      What is the plural form of 'crisis' /kraɪsɪs/?
      - crises /'kraɪsi:z/

      pg 104 ex A B C D starting up

      Lexical material: Handling crisis
      T / Cl
      Before a crisis we need to prepare a [contingency action / contingency plan]
      - contingency plan
      = collocation

      pg 105 ex A vocab

      pg 105 ex B C vocab

new expressions
      containment = act of keeping sth under control so that it cannot spread in a harmful way
      to tamper with sth = to make changes to sth without permission, especially in order to damage it
      to disclose = to give sb information about sth, especially sth that was previously secret
      contingency plan = plan devised for an outcome other than in the usual (expected) plan; often used for risk management when an exceptional risk that, though unlikely, would have catastrophic consequences
      recall = request by the manufacturer of a defective product to return the product (as for replacement or repair)
      drill = way of learning sth by means of repeated exercises; practice of what to do in an emergency, for example if there is a fire

      to take legal action = act of using the legal system to settle a disagreement, etc
      damage limitation = minimising the negative effects of a crisis
      to chop = to cut into pieces
      to flounder = to struggle to know what to say or do or how to continue with sth
      to empathise = be understanding of; to share the feelings of; understand the sentiments of
      fallible /ˈfæləbl/ = able to make mistakes or be wrong

deco - delayed error correction / favourite mistakes
      I   was   applied for a few positions
      I'm trying not to pay a lot of attention  on     to   it (the crisis)
      we have to take   a  time, to take it easy
      first thing is not to think a lot   of    about your future
      it  's not allowed     doesn't allow me    to look at other options
      I understand what   are   you  are  talking about
      we have no  any   direct logistics
      it will   have a great    harm   for   everybody
      it would have a great impact   to     on   our business here in Russia
      it's important to have a  speed    quick   response

pig - pronunciation & intonation guidelines

[top]

20190230 (1hr)

Homework [from previous lesson]

      Market Leader 3rd edition Upper Intermediate
      course book
      Case study - Hurray Airlines
      pg 102 background - reading

      
      $list_of_reviews= "grammar_verb_patterns_selection_b2_01.csv";
      include ('inc/csv_load_homework.inc');

Lesson plan


support materials covered
      Market Leader 3rd edition Upper Intermediate
      course book
      Case study - Hurray Airlines
      T / Cl
      What airlines do you prefer? Why?
      - ...
      What are the pros & cons of no-frills airlines?
      - ...

      pg 102 background - reading

      T / Cl
      What is the problem?
      - customers forget this is a 'no-frills' airline

      pg 102 task 1 
      SSS read correspondence 1-5
      pg 102-103 reading

      preliminary conclusions
      - change business process & business model
      - address reputational risk in case 3
  
      pg 102 task 1 listening
      market_leader_3rd_upper_intermediate_audio_cd03_17.ogg
      market_leader_3rd_upper_intermediate_audio_cd03_18.ogg

      pg 102 tasks 2 3 4
      priorities
      - avoid a lawsuit in court & poor publicity (case #3)
      - investigate & provide some clothes & basics (e.g. toothpaste) (case #1)
      - reassure dissatisfied customers that things will be looked into (case #4 - listening #1) 
      - check training of crew (case #4 - listening #1)
      - explain company policy better to avoid case #2-5

      DVD case study
      - deliver a consistent service
      - manage customer expectations
      

      set for homework - to be confirmed
      pg 103 writing a short report
      see pg 131 writing a report
      - executive summary
      - introduction
      - findings
      - conclusion
      - recommendations
      
new expressions
      no-frills = characterized by the absence of inessential features; that offers no extras; a generic product that carries no expensive label
      stairway = staircase or set of stairs, inside or outside a building, e.g. to board a plane
      aisle = passage between rows of seats in a church, theatre, train, etc., or between rows of shelves in a SUPERMARKET
      slippery = difficult to deal with and that you have to think about carefully;
      (informal) (of a person) that you cannot trust
      to put out = to cause inconvenience or discomfort to 

deco - delayed error correction / favourite mistakes
      they  refused my candidate's     turned down my offer  
      I was   wondering    suspecting    that they will probably take sb who is already there
        few times   I  have    travelled   by     with    RyanAir   a few times  
      the price would be almost the same  which    as   the one   with    for   with   Aeroflot
      it  has    makes  sense
      it was  altogether  very good  at all 
      it means I was   in trap    trapped  
      the hotel explained that  the  Booking.com   took     had taken  the money
      I wasn't  succeed    successful   
      it was  once     the only case   when they   cheated    screwed things up   
        the  first of all, I would recommend...

pig - pronunciation & intonation guidelines
      Chicago /ʃə'kɔ,gəu/
      in advance /ɪn ədˈvɑ:ns/

[top]

20190223 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Upper Intermediate
      pg 100 ex A B Language review

Lesson plan


support materials covered
      job interview 
      feedback
      - began with effective ice breaking
        ✓ reassured by better English communicating skills of Dutch recruiter than usual French business counterparts
        ✓ felt confident
      - covered almost all questions which had been rehearsed 
        - 2hr prep 
        ⇒ 1hr long interview
      - consisted in mostly experience-related interview 
        ✓ screening (probably)
        ✓ short listing
      - touched upon relocation + job responsibilities overview
      - expect another 2 interviews
        ? case interview w/ company HR
        ? F2F interview w/ future manager

      Market Leader 3rd Upper Intermediate
      Grammar: Gerunds
      pg 150 pt 10

      Grammar: Verb patterns
      Do you mind [to open / opening] the window?
      - opening the window
      = verb + ing
      
      I enjoy...
      - playing golf
      = verb + ing

      He said to do this particular thing to me (but he said sth else to you!)
      = verb + to + infinitive + object

      He told me to do that
      = verb + object + to infinitive

      He helped me do this presentation
      = verb + object + infinitive

      Learning Chinese [means spending / means to spend] a lot of time studying
      - means spending
      = involves

      He [means to learn / means learning] Chinese
      - means to learn
      = intention

      He stopped [to smoke / smoking] because he gave up drinking
      - smoking
      stop + gerund
      = he completely finished something
      
      He stopped [to smoke / smoking] because he needed a drink
      - to smoke
      stop + to-infinitive
      = he paused in order to do something

      Concl:
      Verb patterns can sometimes change the meaning of verb

      Hint:
      verb + ing = about the past
      verb + to + infinitive = about the future

      Grammar: Verbs with ing
      * (verbs with both ing and infinitive - no or little difference in meaning)
      to admit [or to admit that] 
      to avoid 
      (to begin)
      to belong
      to carry on 
      to consider
      (to continue)
      to deny [or to deny that] 
      to enjoy 
      to fancy 
      to finish 
      to give up 
      to go on 
      to imagine  
      (to involve)
      to keep 
      to keep on 
      to mean
      to mind 
      to postpone 
      to put off 
      to risk 
      to seem
      (to start)
      to suggest [or to suggest that] 
      to think of
      to understand
      to weigh

      
      $list_of_reviews= "grammar_verb_patterns_selection_b2_01.csv";
      include ('inc/csv_load_review.inc'); 
 
      pg 100 ex A B Language review

      pg 100 ex C Language review

      Functional language: Active listening
      pg 101 ex A B

      pg 101 ex C D listening
      market_leader_3rd_upper_intermediate_audio_cd03_14.ogg
      market_leader_3rd_upper_intermediate_audio_cd03_15.ogg
      market_leader_3rd_upper_intermediate_audio_cd03_16.ogg

      pg 101 ex E discussion
      
      Lexical material: Showing interest, empathy... 
      Useful language box

new expressions
      to reassure ~ sb (about sth) = to say or do sth that makes sb less frightened or worried
      bread & butter = financial means whereby one lives
      to collate = to analyse and compare (texts, statements, etc.) to identify points of agreement and difference
      clunky = lacking grace in movement or posture; heavy & awkward to use
      to intercede ~ (with sb) (for / on behalf of sb) = (formal) to speak to sb in order to persuade them to show pity on sb else or to help settle an argument: They interceded with the authorities on behalf of the detainees
      pre-emption = right to purchase something in advance of others
      to pre-empt = to acquire or appropriate in advance
      to recoil (from) = to react to an idea or a situation with strong dislike or fear
      to pay lip service = say that you support or agree with sth without doing anything to prove it
      indulgence = (usually disapproving) the state or act of having or doing whatever you want; the state of allowing sb to have or do whatever they want
      word of mouth = information you get by someone telling you
      to reap = to obtain sth, especially sth good, as a direct result of sth that you have done

      to nod = to move your head up and down to show agreement, understanding, etc
      contingency plan = plan devised for an outcome other than in the usual (expected) plan;
      often used for risk management when an exceptional risk that, though unlikely, would have catastrophic consequences
      recall = request by the manufacturer of a defective product to return the product (as for replacement or repair)

deco - delayed error correction / favourite mistakes
      the majority of the questions   what     which  we  had  discussed
      almost everything we   were    discussed   (we discussed almost everything)   
      almost everything   we     was    discussed
      what they're usually used to  heard    hear   
      it was related to my  willing     willingness  to relocate
      losing  an   eye contact
      he and his wife were provided  to     with   free coffee

pig - pronunciation & intonation guidelines

[top]

20190213 (1hr) 15:00-16:00

Homework [from previous lesson]

      Rescheduled from previous lesson
      STAGE 2
      Preparing for a case interview
      icons8-reading-100.png Read the following
      https://www.joinbain.com/apply-to-bain/interview-preparation/
       
      icons8-movie-100.png Watch (at least) the first 5 questions (about 26min)
      (on the same page)
      http://www.bain.com/careers/interview-preparation/case-interview.aspx
       
      STAGE 3
      optional homework Optional homework
      You may want to read the following too
      http://www.vault.com/blog/interviewing/how-to-tell-the-story-of-your-summer-internship/
      
      optional homework Optional homework
      tip #2
      http://www.vault.com/blog/interviewing/how-to-end-a-case-interview-on-a-high-note/
      Don't waffle - make a direct recommendation

      (postponed to next lesson)
      Market Leader 3rd Upper Intermediate
      pg 100 ex A B Language review

Lesson plan


support materials covered
      (continuation from previous lesson)
      What aspects of your internship did you especially enjoy / would you have enjoyed?
      - being in an international corporate community
      - building networking
      - honing some interpersonal skills
      What aspects of your internship did you like less / would you have liked less?
      - dealing with paperwork, red tape
      - data crunching
      - chores
      What do you most like to do in your free time?
      - prove you can have a good work life balance
      What attributes would you bring to a case team?
      - building cross-functional collaboration
      - pulling the team together
      - generating ideas
      - remaining close to customer expectations
      Describe a role where you changed the direction of a team. How did you do it?
      - calculated costs of promo budgets & estimates
      - postponed the relaunch
      - reallocated the budget to changing the formula
      - challenged to convince your superiors to support your recommendations 

      STAGE 2


$list_of_ref = "13-0-2";
include("inc/xml_load_file_ref.inc");

new expressions

include("inc/xml_echo_expressions.inc");
      numismatist / coin collector = person who collects or studies coins or medals
      arrogant = behaving in a proud, unpleasant way, showing little thought for other people

deco - delayed error correction / favourite mistakes
      Never   before      I   have   I   been asked about my hobbies
        Never I have   never   been asked about my hobbies
      it helps me to feel   myself   better
      it  differs    differentiates    me from  others     other   candidates
      I   also    contributed in the 2nd case   either     too  
      everybody was aware that I had  an   experience in this field

pig - pronunciation & intonation guidelines

[top]

20190212 (1hr)

Homework [from previous lesson]

      smartphone or tablet device print Open in your web-browser or print the following file for our next lesson 
      
      $stmt = $db2->prepare("SELECT * FROM cci_cel_courses WHERE url LIKE ? ORDER BY url_order ASC") or die ('failed to prepare');
      $stmt->execute(array("%job_interview_with_a_head_hunter.inc%"));
      while($row = $stmt->fetch(PDO::FETCH_ASSOC)) { echo "". $row['file_name'].""; }


      STAGE 1
      Preparing for an experience interview
      icons8-reading-100.png Read the following
      http://www.bain.com/careers/interview-preparation/experience-interview.aspx#2

      icons8-movie-100.png Watch (at least) the first 5 questions (about 15min)
      (on the same page)
http://www.bain.com/careers/interview-preparation/experience-interview.aspx

      STAGE 2
      Preparing for a case interview
      icons8-reading-100.png Read the following
      https://www.joinbain.com/apply-to-bain/interview-preparation/
       
      icons8-movie-100.png Watch (at least) the first 5 questions (about 26min)
      (on the same page)
      http://www.bain.com/careers/interview-preparation/case-interview.aspx
       
      STAGE 3
      optional homework Optional homework
      You may want to read the following too
      http://www.vault.com/blog/interviewing/how-to-tell-the-story-of-your-summer-internship/
      
      optional homework Optional homework
      tip #2
      http://www.vault.com/blog/interviewing/how-to-end-a-case-interview-on-a-high-note/
      Don't waffle - make a direct recommendation

      (postponed to next lesson)
      Market Leader 3rd Upper Intermediate
      pg 100 ex A B Language review

Lesson plan


support materials covered

$list_of_ref = "13-0-1";
include("inc/xml_load_file_ref.inc");

 
new expressions

include("inc/xml_echo_expressions.inc");

deco - delayed error correction / favourite mistakes
      it's not  the    a  secret
      a regional manager  for    of   CIS countries
      I was involved  to     in  business planning
        during     over / after    3 years we reached even  more     better / greater    results
      3 years ago, if I  could expect     had known   what I have in this position, I wouldn't have...

pig - pronunciation & intonation guidelines

[top]

20190126 (1hr)

Homework [from previous lesson]

      Rescheduled from previous lesson
      pg 98 ex A B C D E reading - Changing customer service 
      pg 99 Customer service is changing the world

Lesson plan


support materials covered
      Market Leader 3rd Upper Intermediate
      pg 98 ex A B listening
      market_leader_3rd_upper_intermediate_audio_cd03_10.ogg

      pg 98 ex C listening
      market_leader_3rd_upper_intermediate_audio_cd03_11.ogg

      pg 98 ex D listening
      market_leader_3rd_upper_intermediate_audio_cd03_12.ogg

      T / Cl
      Negative feedback [means there's a problem / is a treasure]
      - is a treasure

      pg 98 ex E listening
      market_leader_3rd_upper_intermediate_audio_cd03_13.ogg

      pg 97 ex D role play
      student A pg 144
      student B pg 138


      Lexical material: Customer service, retention, satisfaction and delight

      T / Cl
      Do you think customer service nowadays is better nowadays than it used to be?
      - ...

      pg 98 ex A B C D E reading - Changing customer service 
      pg 99 Customer service is changing the world

      pg 99 ex F 
      
new expressions
      retreat (from the norm) = quiet, private place that you go to in order to get away from your usual life
      mere = nothing more than specified (used when you want to emphasize how small, unimportant, etc)
      ethos /ˈi:θɔs/ = characteristic spirit or attitudes of a community, people, or system, or of a literary work etc
      empathy ~ (with sb/sth) | ~ (for sb/sth) | ~ (between A and B) = the ability to understand another person's feelings, experience
      high-end = very expensive

      engaged = busy (about a telephone line)
      chore = tedious or routine task, esp. domestic
      allegiance = act of binding yourself (intellectually or emotionally) to a course of action; loyalty

      customer delight = surprising a customer by exceeding his/her expectations and thus creating a positive emotional reaction.  This emotional reaction leads to Word of Mouth.  Directly affects sales and profitability of a company as it helps to distinguish the company and its products and services from the competition.  source: Wikipedia

      customer satisfaction = in the past customer has been seen as a key performance indicator.  Measures the extent to which the expectations of a customer are met (compared to expectations being exceeded).  However, it has been discovered that mere customer satisfaction does not create brand loyalty nor does it encourage positive word of mouth.  Customer Delight can be created by the product itself, by accompanied standard services and by interaction with people at the front line.  The interaction is the greatest source of opportunities to create delight as it can be personalized and tailored to the specific needs and wishes of the customer.  During contacts with touch points in the company, more than just customer service can be delivered.  The person at the front line can surprise by showing a sincere personal interest in the customer, offer small attentions that might please or find a solution specific to particular needs.  Those front line employees are able to develop a relationship between the customer and the brand source: Wikipedia

      customer retention = is more than giving the customer what they expect, it's about exceeding their expectations so that they become loyal advocates for your brand.  Creating customer loyalty puts ‘customer value rather than maximizing profits and shareholder value at the centre of business strategy’ The key differentiation in a competitive environment is often the delivery of a consistently high standard of customer service.  Customer retention has a direct impact on profitability.  Research by John Fleming and Jim Asplund indicates that engaged customers generate 1.7 times more revenue than normal customers, while having engaged employees and engaged customers returns a revenue gain of 3.4 times the norm.  source: Wikipedia

      bread and butter = person or company's main source of income
      cadre = small group of people who are specially chosen and trained for a particular purpose
      by word of mouth = by spoken rather than written means
      to intercede ~ (with sb) (for / on behalf of sb) = (formal) to speak to sb in order to persuade them to show pity on sb else or to help settle an argument: They interceded with the authorities on behalf of the detainees

deco - delayed error correction / favourite mistakes
      it was made   an     by   accident
      for the   moment     time being    I have no any  position which I would like to get
        for    at    the moment I have no any  position which I would like to get
      some care products for  the  hair
      people are more   questionary    questioning  what they get for their money
      it's  what     the   only   thing   they do

pig - pronunciation & intonation guidelines
      barrier /'bæri:ə:/
      precise /prɪˈsaɪz/
      rapport /ræˈpɔ/
      gesture /'dʒestʃə:/

[top]

20190119 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Upper Intermediate
      pg 97 ex A C
      pg 98 ex A B C D E reading - Changing customer service 
      pg 99 Customer service is changing the world

Lesson plan


support materials covered
      random topics:
      - changing jobs
      - job hunting
      - relocation

      Market Leader 3rd Upper Intermediate
      pg 97 ex A C
      feedback

      T / Cl
      What advice can you give to make a customer happy?
      - (...)

        postpone to end of lesson
      pg 97 ex D role play   

      Lexical material: Customer service
      T / Cl
      What are the best and worst customer service you've had in a restaurant?
      - (...)

new expressions

deco - delayed error correction / favourite mistakes
        despite    although  the flat is very good, we 
      I'm looking   outside    elsewhere  (talking about job hunting)
      I didn't  (used to)   have   an idea to leave   (any) thoughts about quitting / resigning  
      I can't rely  for    on   L'Oreal
      is it   really     true    that people use idiomatic expressions like...
      to spend a lot of time  for    on    learning English
      despite   the fact    that we were foreigners
        despite that     although    we were foreigners
      he was  lost     confused / not prepared for this job   
      I never saw him   before after that    again  

pig - pronunciation & intonation guidelines

[top]

20190112 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Upper Intermediate
      pg 95 Unit C revision

Lesson plan


support materials covered
      Market Leader 3rd edition Upper Intermediate
      course book
      Unit 10 Customer service

      T / Cl
      Customer service is [about dealing with customers / dealing with customers & making problem resolution easier]
      - dealing with customers & making problem resolution easier

      pg 96 ex A B starting up


      Lexical material: Complaints
      T / Cl
      Why do customers usually complain? 
      - to feel better
      - to improve a service you use frequently
      - ...

      What do they hope to get?
      - to claim compensation
      - to obtain a refund
      - ...

      pg 97 ex B

      set for homework
      pg 97 ex A C

new expressions
      instalment = one of a number of payments that are made regularly over a period of time until sth has been paid for
      collateral = property or sth valuable that you promise to give to sb if you cannot pay back money that you borrow:

       hands-on = doing sth rather than just talking about it
      opposite number = person occupying the same position as someone in a different group, organization, or country
      to approach = to speak to sb about sth, especially to ask them for sth or to offer to do sth

      promptly = without delay
      one-off = made or happening only once and not regularly
      goodwill = friendly or helpful feelings towards other people or countries; good relationship between a business and its customers that is calculated as part of its value when it is sold

      to pass the buck = to ask someone to do an unpleasant task for you
      ripped off = deprived by deceit; without money after you have been tricked
      to go the extra mile = to make a special, extra effort to achieve sth
      at cross purposes = with opposing meanings or aims; with opposing effect or result; with aims which hinder or get in each other's way
      last straw = the final irritation that stretches your patience beyond the limit
      to slip one's mind = to pass out of one's memory; to forget

deco - delayed error correction / favourite mistakes
        how    what   do we call it
      in terms of   job    work / assignments / duties   
      territory will be   shrinked     shrunk    a bit
      I wasn't  succeed    successful   
      I   wasn't     didn't    succeed
      almost nothing in common with our everyday  job     work   
      he looks a bit  disappointing    disappointed   
      the company who doesn't care  of     about   that kind of threat will ...

pig - pronunciation & intonation guidelines

[top]

20181222 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Upper Intermediate
      pg 94 Unit C revision

      smartphone or tablet device print Download onto your tablet or print the following pdf for our next lesson.
      Negotiations mindmap
      negotiations_mindmap.pdf

      Scheduled 20181222
      pg 95 Unit C revision

      Rescheduled from previous lesson
      
      $list_of_reviews= "grammar_prepositions_selection_b1_01.csv grammar_prepositions_selection_b1_02.csv grammar_prepositions_selection_b2_01.csv grammar_prepositions_selection_b2_02.csv";
      include ('inc/csv_load_homework.inc'); 

      Rescheduled from previous lesson

      example with Anki on GNU Linux Debian
      how to import wordlist*.txt separated by tab

Lesson plan


support materials covered
      Market Leader 3rd Upper Intermediate
      Managing international teams
      Lexical material: Management of international teams & knowledge
      pg 90 ex A B 

      T / Cl
      Do you need humour to be a charismatic leader?
      - ...

      pg 90 ex C speaking

      T / Cl
      Knowledge [should be shared / confirms your status & shouldn't be readily shared]
      - depends on culture
      collective / individual / exchange culture 

      Praise should be given to [individuals / the whole team]
      - ...

      pg 90 ex D E F G
      listening
      market_leader_3rd_upper_intermediate_audio_cd03_07.ogg
      market_leader_3rd_upper_intermediate_audio_cd03_08.ogg
      market_leader_3rd_upper_intermediate_audio_cd03_09.ogg

      T / C
      Which work culture is the most dangerous for a company?
      - mutual debt culture?
      = knowledge is not in the hands of management & cannot be obtained without retribution

       pg 91 task   

new expressions
      decisiveness /də'saisivnəs/ = quality of being final or definitely settled; conclusive
      mutual debt culture type = scratch my back and I'll scratch yours
      elitist /ei'li:təst/ = someone who believes in rule by an elite group
      assertive = being self-assured and confident without being aggressive

deco - delayed error correction / favourite mistakes
        from the first side    at first sight    all these prepositions could apply
      some  another    other  teams have...
      it's  very   crucial for   follow   following  up

pig - pronunciation & intonation guidelines

[top]

20181204 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Upper Intermediate
      pg 86 ex B Language review

      
      $list_of_reviews= "grammar_prepositions_selection_b1_01.csv grammar_prepositions_selection_b1_02.csv grammar_prepositions_selection_b2_01.csv grammar_prepositions_selection_b2_02.csv";
      include ('inc/csv_load_homework.inc'); 

      example with Anki on GNU Linux Debian
      how to import wordlist*.txt separated by tab

Lesson plan


support materials covered
      Market Leader 3rd Upper Intermediate
      Functional language: Negotiating
      T / Cl
      If you make a concession during negotiations,
      [you create a good atmosphere / you look weak]
      - it depends how early in the negotiation process
      - ...

      What do you underplay: [high / low] priority objectives?
      - high
      What do you over-emphasise: [high / low] priority objectives?
      - low

      pg 86 ex A

      Functional language: Negotiating
      pg 87 ex B

      T / Cl
      There seems to be something wrong with your budget
      [signalling / softening]
      - softening

      pg 87 ex C listening
      market_leader_3rd_upper_intermediate_audio_cd03_04.ogg

      pg 87 ex D listening
      market_leader_3rd_upper_intermediate_audio_cd03_05.ogg

      Lexical material: Signalling phrases, open vs closed questions, softening phrases
      T / Cl
      Let's recap before we go on
      [summarise / have a break & relax]
      - summarise

      
Negotiations mindmap



      pg 87 ex E role play
      pg 137 student A - business owner needing capital
      pg 139 student B - business angel

      useful language

      Case study - Last throw of the dice
      T / Cl
      Do you ever watch low budget, underground sort of cinema?
      - ...

      pg 88 background & executive summary - reading
      T / Cl
      How difficult can it be to finance this genre?
      - ...

      pg 89 financing the film

      T / Cl
      What terms of the business plan would you change to raise more money?
      - ...

      pg 89 task 1 2

        
      pg 89 task 3
      listening
      market_leader_3rd_upper_intermediate_audio_cd03_06.ogg

      Case study 
      
      feedback
      Charles & Gunnar
      - have a rather confusing business plan
      - should focus on artistic aspects & not the funding
      - shouldn't close down options 
      (e.g. refuse product placement)
      Concordia 
      - should concentrate on how to do the best founding & not the artistic side
      - should boost confidence of directors
      => need independent business advice (not from Concordia or Charles' father)      
         
      set for homework
      pg 94 95 Unit C revision
      
new expressions
      opposite number = person occupying the same position as someone in a different group, organization, or country
      vulnerable (to sb/sth) = weak and easily hurt physically or emotionally
      solicitor = British lawyer who gives legal advice and prepares legal documents
      concession = something that you allow or do, or allow sb to have, in order to end an argument or to make a situation less difficult
      to recap = to summarise

deco - delayed error correction / favourite mistakes
      even  if   it will   not   cost you   nothing    anything   
      we  have   already   gave     given   them everything which we could give them
      it  's    always   working    works  like that

pig - pronunciation & intonation guidelines

[top]

20181201 (1hr)

Homework [from previous lesson]

      rescheduled from previous lesson
      Market Leader 3rd edition Upper Intermediate
      course book
      pg 84 ex B D E reading 
      pg 85 No more easy money

Lesson plan


support materials covered
      Lexical material: Finding finance
      pg 84 ex A B reading 

      T / Cl
      Which approach do you think is more effective to raise capital for a start-up:
      debt funding with bank finance or equity capital? 
      - bank finance
      = borrow money in the form of loans
      - equity / share capital
      = raise money in the form of shares

      (...)

       pg 84 ex C  

      pg 84 ex D E reading 
      feedback

      pg 85 ex F G discussion

      Grammar: Dependent prepositions
      T / Cl
      If you dislike an offer, you turn it [off / down]
      - turn down
      = dependent preposition

      pg 86 ex A Language review

      set for homework
      pg 86 ex B Language review

      
      $list_of_reviews= "grammar_prepositions_selection_b1_01.csv grammar_prepositions_selection_b1_02.csv grammar_prepositions_selection_b2_01.csv grammar_prepositions_selection_b2_02.csv";
      include ('inc/csv_load_review.inc'); 


       
new expressions
      to hone = to make perfect or complete; to sharpen a knife
      to go the distance = to finish sth you have started
      lucky break = a sudden break or unexpected chance to do sth that allows you to be successful in your job
      to hedge your bets = to reduce your changes of failure or loss by trying several possibilities instead of one
      to keep your ear to the ground = to make sure you always know what is happening in a situation

      to turn down = to refuse

deco - delayed error correction / favourite mistakes
      it became more  easier     easy   
      venture funds are investing  to     in   some companies
      we have state   running    run  companies which are the main investors in the market
      she was very  consistent     persuasive   
      it doesn't make any sense   (it's pointless)   
      do you think she will go  to   the distance
      why do you think your idea will   have a success     be successful  
      it should   appear     feel    like   at    home
      we have to check  in order    how  much   it would  be   cost
      a friend involved  to     in    some construction plan

pig - pronunciation & intonation guidelines

[top]

20181124 (1hr)

Homework [from previous lesson]

      Market Leader 3rd edition Upper Intermediate
      course book
      pg 83 ex A B vocab

      rescheduled from previous lesson
      pg 84 ex B D E reading 
      pg 85 No more easy money

Lesson plan


support materials covered
      Market Leader 3rd Upper Intermediate
      Lexical material: Financial terms
      pg 83 ex A vocab

      pg 83 ex B vocab

      pg 83 ex C discussion

      Ways to raise money
      pg 84 ex A listening 
      market_leader_3rd_upper_intermediate_audio_cd03_01.ogg

      T / Cl
      What are the advantages & disadvantages of private markets?
      + confidentiality
      = below the radar screen
      - lack of capital availability
      - investors want a significant return
      - investors want some control over the management

      pg 84 ex B listening 
      market_leader_3rd_upper_intermediate_audio_cd03_02.ogg

      pg 84 ex C listening 
      market_leader_3rd_upper_intermediate_audio_cd03_03.ogg

      pg 84 ex D discussion
           
new expressions
      equity = any of three separate but related values: 
      1. the money value of a property or of an interest in a property in excess of claims or liens against it; 
      2. a risk interest or ownership right in property; 
      3. the common stock of a corporation
      indemnity = sum of money paid in compensation for loss or injury; legal exemption from liability for damages
      to go into administration = act of meting out justice according to the law
      equity capital = finance raised by a company from issuing shares (rather than taking out loans)
      principal = original amount of a loan not including any interest charged
      instalment = sum of money due as one of several usu. equal payments for something, spread over an agreed period of time
      to default on a loan = to miss an instalment

      return = amount of profit made on investment
      to go into liquidation = when a company stops operating because of financial difficulties
      liabilities = total amounts of money owned by a business
      being in the black = to be in credit
      convertible bond = type of bond that the holder can convert into a specified number of shares of common stock 
      in the issuing company or cash of equal value. It is a hybrid security with debt- and equity-like features.
      below the radar screen = being confidential, not public
      churn = machine for making butter by agitating milk or cream
      to churn = to agitate or move (liquid) vigorously, causing it to foam; cause distress to; upset, agitate
      product churning = similar to the razor and blades business model.  This involves selling a basic product at a loss (or low profit margin), but receiving very high profit margins on associated products that are necessary for the basic product's continued usage.  Example of this strategy include razors (and their blades), computer printers (and their ink cartridge refills), cell phones (and their usage time), and cameras (and film).

deco - delayed error correction / favourite mistakes
      it will   spend    be spent    very fast
      the price was affordable   to     for  me
      it's a very    (an absolutely)   huge amount
      loans became more affordable   to the     for  people
        in     on   the contrary
      if you don't pay  in     on  time
      you  don't will    won't   get a significant return
      one guy   changed to     was replaced by / substituted with/by    another   (one)   due to some shareholders
      maybe they can influence  to    (OR can have some influence on)   the board of managers

pig - pronunciation & intonation guidelines

[top]

20181117 (1hr)

Homework [from previous lesson]

      Market Leader 3rd edition Upper Intermediate
      course book
      pg 84 ex B D E reading 
      pg 85 No more easy money

      optional homework
      pg 71 ex E presentation
      describe a product you have bought recently

Lesson plan


support materials covered
      Market Leader 3rd edition Upper Intermediate
      course book
      pg 71 ex E presentation
      describe a product you have bought recently
      Persimmons
      feedback

      Unit 9 - Raising finance

      T / Cl
      If you want to set up your own business, what do you need?
      - seed capital
      Who do you ask for financial support?
      - venture capitalists
      - business angels (usually contacted through venture capitalists)

      Today is the last day to pay your suppliers or you go to prison, who do you ask money for?
      [pawnbroker / loan shark / usurer]
      - ...

      pg 82 starting up A B 

      Lexical material: Sayings about money
      He who pays the piper calls the tune
      the person who lends money [decides how it is spent / is responsible for the has to suffer the consequences (of the bagpipe music)]
      - decides how it is spent

      pg 82 starting up C D

new expressions
      pawnbroker = person who lends money at interest in exchange for personal property that is deposited as security
      loan shark = someone who lends money at excessive rates of interest
      usurer /ˈju:ʒərə/ = someone who lends money at excessive rates of interest
      piper = someone who plays the bagpipe
      He who pays the piper calls the tune = the person who lends money decides how it is spent
      Money talks = money is persuasive
      Don't throw good money after bad = if what you are investing in is not working, stop investing in it; stop before it's too late 

      persimmon /pə:ˈsɪmən/ = sweet tropical fruit that looks like a large orange tomato
      overdraft = amount of money that you owe to a bank when you have spent more money than is in your bank account; an arrangement that allows you to do this

deco - delayed error correction / favourite mistakes
      I 'm buying    buy  it very often
      it's  the 1st what I had in    what crossed / came to    my mind  first   
      to  boost    increase    your money 
      we will not invest if we  will     do    not see  any off-take     it (finally) takes off   
      I know sb who has a lot of debts and feels  oneself  very confident
 
pig - pronunciation & intonation guidelines
      characteristic /ˌkærɪktəˈrɪstɪk/

[top]

20181103 (1hr)

Homework [from previous lesson]

      Market Leader 3rd edition Upper Intermediate
      course book
      pg 68 ex F

      Case study
      pg 72 background 
      reading

      optional homework
      pg 71 ex E presentation

Lesson plan


support materials covered
      Market Leader 3rd edition Upper Intermediate
      course book
      Functional language: Stating the purpose, involving the audience
      Functional language: Persuading, emphasising, exemplifying
      Functional language: Changing the subject, referring to visuals, discussing implications

      T / Cl
      Turning now to [emphasising a point / changing subject]
      - changing subject

      pg 71 ex D

      Case study
      Lexical material: Choosing the right manager & management style
      pg 72 background 
      reading
      
      T / Cl
      What management mistakes do you think Paul Johnstone made?
      - ...

      pg 72 management style of Paul
      market_leader_3rd_upper_intermediate_audio_cd02_22.ogg
      market_leader_3rd_upper_intermediate_audio_cd02_23.ogg
      market_leader_3rd_upper_intermediate_audio_cd02_24.ogg

      suggest management styles
      see pg 67 ex D

      pg 72 replacing the project manager
      pg 73 read descriptions

      pg 73 task 1 2
      rank candidates in terms of suitability
      - Isn't Ruth too decisive? (indeed, sales management consists in pushing people)
      - Will the team want to work 6-7 days a week with Kazuo when they're already exhausted?
      - Is Eduardo decisive enough?
      - Has Martina got sufficient interpersonal skills?

      pg 73 task 3 4
      - Martina has limited experience in managing people (only IT, not multicultural)
      - Eduardo may set a better example for a customer service to retail outlets though is not goal oriented

      Case study 
      
      to be confirmed
      pg 73 writing a recommendation
      use expressions from pg 67 ex D
      use expressions from pg 68 ex E
      see pg 131 writing a report (including an executive summary)


      Unit 8 Team building
      What is important when building a team?
      [a great team of minds / a team of great minds]
      - a great team of minds
      = Meredith Belbin

      roles & competencies 
      - the implementer
      converts' team's plan into something achievable
      - the co-ordinator
      sets agendas, defines team members, keeps the objectives in view
      - the shaper
      defines issues, shapes ideas, leads action
      - the plant
      provides the original ideas, finds new approaches when the team is stuck
      - the resource investigator
      communicates with the outside world, finds new ways to get things done
      - the monitor evaluator
      evaluates information objectively, draws accurate conclusions
      - the team worker
      builds the team, supports others, reduces conflicts
      - the completer/finisher
      meeds deadlines, gets the detail right, makes sure nothing is forgotten

      The more people work on a project, the less productive individuals are
      - individuals work at 90% of their potential
      - teams of 2-3 people work at 70%
      - teams of 10 people work at 60%

      pg 74 ex A starting up 

      pg 74 ex B C quiz 

      Lexical material: Prefixes
      T / Cl
      If you misunderstand
      [you don't understand at all / you don't understand well]
      - you don't understand well

      pg 75 ex A vocab

      set for homework
      Lexical material: Team-building activities, debriefing & feedback sessions, follow-up strategies
      pg 75 ex B vocab

      T / Cl
      Team building activities should [maximise / reduce] your individual potential?
      - maximise

      set for homework
      pg 75 ex C vocab

      T / Cl
      If you sell confidential information, you are [unloyal / disloyal]?
      - disloyal

      pg 75 ex D vocab
      SSS describe best or worst person they have worked with
      use adjective
 
new expressions
      disheartening = not to motivate or encourage
      distant = not friendly; not wanting a close relationship with sb
      morale /mə:'æl/ = amount of confidence and enthusiasm, etc. that a person or a group has at a particular time
      to the letter = in every detail
      ashamed ~ (of sth/sb / yourself) | ~ (that ...) | ~ (to be sth) = feeling shame or embarrassment about sb/sth or because of sth you have done
      to alienate /ˈeɪljəneɪt/ = to make sb less friendly or sympathetic towards you;
to make sb feel that they do not belong in a particular group
      front-runner = competitor thought likely to win
      rapport /ræ'pɔ:r/ (with sb) | ~ (between A and B) = a friendly relationship in which people understand each other very well
      tenacious = that does not stop holding sth or give up sth easily; determined;
      to overlook = to fail to notice
      to carry out = to execute, to perform

      to tread (on) = to put down or press the foot, place the foot
      to tread on one's toes = to do something that embarrasses or offends someone else
      ounce = unit for measuring weight, /16 of a pound, equal to 28.35 grams

deco - delayed error correction / favourite mistakes
      they invited me to  take participation     participate  in some celebration
      she asked   which    what / who      for    in   my opinion is the best
      till  the  January
      they decided to replace the team leader in order to  boost     improve  team work
      people feel   themselves    not very confident
      they were not fully involved  to     in    full process
      he spent a lot of hours   by     at   work
        from     on   the one   side    hand  
      he can  hear     listen to  his team members
      to spend  how many     as much   time as possible to understand people
      if I  would be   were    a team member

pig - pronunciation & intonation guidelines
       morale /mə:'æl/
       questionnaire /ˌkwestɪəˈnɛə/

[top]

20181027 (1hr)

Homework [from previous lesson]

      Market Leader 3rd edition Upper Intermediate
      course book
      pg 68 ex B C reading
      pg 69 reading student A Anna Wintertour

Lesson plan


support materials covered
      Market Leader 3rd edition Upper Intermediate
      course book

      T / Cl
      Can a manager be in someone else's shoes, i.e. change their management styles?
      - ...

      pg 67 ex D
 
      pg 68 ex A reading
      Management styles
      pg 68 ex B reading
      pg 69 reading student A Anna Wintertour
       pg 145 reading student B Jim Buckmaster  

      pg 68 ex C reading

      Lexical material: Ruthless vs approachable management styles
      pg 68 ex D E

      set for homework
      pg 68 ex F

      pg 69 ex G discussion

      Grammar: Reference words (it, this, that, the former, the latter)
      T / Cl
      Belka was the first dog in space
      Gagarin was the first man in space
      The [former / latter] was a dog
      - former
      The [former / latter] was a man
      - latter
      = reference word

      The terms & deadlines of the contract were difficult to settle
      but we've managed to fix the former
      the former refers to [terms / deadlines ]
      - terms 

       pg 70 ex A B C D  

      pg 70 ex E


      T / Cl
      What do you think about it?
      [you know / you don't know] what I'm talking about
      - you know
      it 
      = things which are 'in focus'
      = refer backwards to something that has already been mentioned

      What do you think about this?
      [you know / you don't know] what I'm talking about
      - you don't know
      this
      = refer forward to something that has not yet been mentioned

      1. She bought a new car. [it / this / that] costed a lot
      - it
      = referring back
      = no special emphasis

      2. She bought a new car. [it / this / that] costed a lot
      - this (+ more details later on)
      - that
      = referring back
      = emphasis

      3. She bought a new car. She crashed it in a lorry. [It / This] was quite damaged 
      - it 
      = car (main subject)
      - this 
      = lorry (last one mentioned)
      it + this / that = when more than one thing

      4. [it / this / that] is a good book
      - it
      = which has already been talked about
      = things which are 'in focus'

      [it / this / that] is the book I told you about
      - this
      = bring things 'into focus' before anything has been said about them

      5. What do you think about [it / this / that]?
      - this
      = refer forward to something that has not yet been mentioned

      The terms & deadlines of the contract were difficult to settle
      but we've managed to fix the deadlines
      - deadlines [former / latter]
      = latter

      set for homework - to be confirmed
      pg 70 ex F writing - profile of a manager

      Functional language: Presentation skills

      pg 70 ex A presentation skills
      listening
      market_leader_3rd_upper_intermediate_audio_cd02_20.ogg
      market_leader_3rd_upper_intermediate_audio_cd02_21.ogg

      pg 71 ex B listening
      market_leader_3rd_upper_intermediate_audio_cd02_20.ogg

      pg 71 ex C listening
      market_leader_3rd_upper_intermediate_audio_cd02_21.ogg

new expressions
      to dispel = to force to go away; used both with concrete and metaphoric meanings; scatter
      to loathe = to regard with disgust; abominate, detest
      blurb = description of a book, esp. printed on its jacket, as promotion by its publishers
      to exert = to put to use; exercise (authority)
      ruthless = without mercy or pity
      brusque /brusk/ = abrupt or offhand in manner or speech; using very few words and sounding rude
      volatile /ˈvɔlətaɪl/ = marked by erratic changeableness in affections or attachments
      approachable = easy to meet or converse or do business with
      unsocial hours = (BrE) hours that are outside the normal working day

      to quench = to satisfy (thirst) 
      edge over the competition = slight competitive advantage
      to stand out = to look different; to distinguish oneself
      to reveal ~ sth (to sb) = to make sth known to sb; to show sth that previously could not be seen
      to appeal = to attract
      comprehensive = including all or everything
      outstanding = distinguished from others in excellence; of major significance or importance
      hand-out = free document that gives information about an event or a matter of public interest, or that states the views of a political party, etc

deco - delayed error correction / favourite mistakes
      if I  would like     wanted    to get great experience for my future
      I remember we   faced with     have seen / have met    this word before
      to  learn    teach   you to work in tough environments
      you're under stress   every    all the  time
      you shouldn't take  all in your personal account     everything  personally  
      a manager who will not be afraid to delegate some important things   for    to   me
      a meeting dedicated to  prepare    preparing  another meeting
      to arrange 2 meetings   on     in    a row
      I   hardly   could   hardly   understand his accent

pig - pronunciation & intonation guidelines

[top]

20181013 (1hr)

Homework [from previous lesson]

      rescheduled from previous lesson
      Market Leader 3rd Upper Intermediate
      pg 64 65 Unit B revision

Lesson plan


support materials covered
      Market Leader 3rd Upper Intermediate
      pg 64 65 Unit B revision 
      feedback

      pg 67 ex B listening
      market_leader_3rd_upper_intermediate_audio_cd02_16.ogg

      T / Cl
      What is more important to be for a manager [considerate / inspiring / efficient...]?
      - ...


      Successful managers

      T / Cl
      Some managers are quite successful in some companies or countries and rather inefficient in others...
      What factors influence managerial functions?
      - ability to manage in an increasingly competitive, volatile changing business environment
      - concern for the recognition of the individual within the organisation 
      = international HR management

      pg 67 ex A listening 
      market_leader_3rd_upper_intermediate_audio_cd02_17.ogg

      pg 67 ex C D 
      feedback

      pg 67 ex E

      T / Cl
      Which management style gets the best out of people?
      - when people are not owned by the organisation
      = let people bring their own perceptions, biases, personality, culture at work...

      pg 67 ex B listening 
      market_leader_3rd_upper_intermediate_audio_cd02_18.ogg

      Lexical material: Managerial philosophies
      1 consideration, respect & trust
      2 recognition & credit
      3 involvement & availability
      4 a sense of justice
      5 positive action on an individual basis
      6 emphasis on end results

      T / Cl
      Can managers in Russia believe in self-direction & self-control of their staff?
      - ...

      pg 67 ex C listening 
      market_leader_3rd_upper_intermediate_audio_cd02_19.ogg

      see audioscript pg 160
       
new expressions
      empowerment =  to give sb the power or authority to do sth
      consensus ~ (among sb) | ~ (about sth) | ~ (that ...) = an opinion that all members of a group agree with
      consensual /kən'sensu:əl/ /kən'senʃu:əl/ = which people in general agree with
      
      to interfere = ~ (in sth) to get involved in and try to influence a situation that does not concern you, in a way that annoys other people
      mediator = person or an organization that tries to get agreement between people or groups who disagree with each other
      unorganised = having no organisation at all
      disorganised = very bad at arranging or planning things

      laissez-faire /,leɪseɪˈfɛə/ = allow to do;
      Widely accepted in the 19th century, laissez-faire assumed that the individual who pursues his own desires 
      contributes most successfully to society as a whole.
      The function of the state is to maintain order and avoid interfering with individual initiative. 
      The popularity of the laissez-faire doctrine waned in the late 19th century, 
      when it proved inadequate to deal with the social and economic problems caused by industrialization
      to emphasise = to stress, single out as important

      BRIC(K) = Brazil, Russia, India, China (South Korea)
      BRIMCK = Brazil, Russia, India, Mexico, China, South Korea

      downturn = worsening of business or economic activity
      to merit = to do sth to deserve praise, attention, etc

deco - delayed error correction / favourite mistakes
      I feel a little bit   another    different   
      it's more   in     on    a  deeply     deep    basis
      nobody  tells    told   me about it
      I remember when I had a   few business trips to Paris
      the workforce plays a great role  either     too  
      workforce who   is working     work(s)   on the   fields     field  
      a team who will be   good     well   motivated
      you will not get  a    (the)  real (genuine piece of) information from the   fields     field  
      you will  keep     leave  us alone

pig - pronunciation & intonation guidelines

[top]

20181003 (1hr) 08:30-09:30

Homework [from previous lesson]

      Market Leader 3rd Upper Intermediate
      pg 64 Unit B revision 

      optional homework
      pg 60 task - presentation (writing)
      Description of the business culture in a country of your choice
          use pg 60
          general information
          verbal / non-verbal communication
          use pg 61
          dress, punctuality & formality
          decision making in the workplace     
          qualities of a supervisor or manager
          relationship building
          socialising
          conclusion
      Send in *doc(x) before our next lesson
      duncanpotter@yandex.ru

Lesson plan


support materials covered
      Market Leader 3rd Upper Intermediate
      Unit 7 Management styles

      T / Cl
      What management styles do you know of?

      strong leadership
      - traditional, authoritarian manager
      - visionary, charismatic leader
      - decisions made in a top-down approach

      management by consensus
      - process of consultation
      - employees contribute to decision-making

      consensual management with coaching & mentoring
      - senior managers groom 'future' managers

      empowerment
      - decentralised decision-making 
      - less bureaucratic
      - employees motivated by company ownership

      pg 66 ex A starting up

      Lexical material: Describing the role of a manager
      T / Cl
      Can staff turnover be a reliable way of measuring a manager's success?
      (...)

      pg 66 ex B C starting up
      - leader
      - motivator
      - decision-maker

      Lexical material: Management qualities
      What's the difference between 'competence' /'kɔmpətəns/ and 'competency' /'kɔmpətənsi:/ ?
      - none
      What's the opposite of 'decisive'?
      - indecisive

      pg 67 ex A vocab
    
new expressions
      decisive /dɪˈsaɪsɪv/ = very important for the final result of a particular situation; able to decide sth quickly and with confidence

deco - delayed error correction / favourite mistakes
      it's enough to understand   does     if    the person   follow     follows   your targets
      you should have special   skills     training    in order to know how to criticise
      you should have special skills in order to  know how to   criticise
      it's not a big deal to  say    tell   them 'OK, I'll call you back'
      I still feel   myself  not very confident
      we can't allow  to    ourselves to use strong language
      you are involved  to     in   this job
      considering what you've just  talked     said   
      let me join   to   your team
      I can't influence   for  that
      we can't have an impact   for    on   that situation

pig - pronunciation & intonation guidelines

[top]

20180929 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Upper Intermediate
      pg 60 ex C reading
      pg 61 Business culture in Kazakhstan

      if time available
      pg 62-63 Unit B revision

Lesson plan


support materials covered
      Market Leader 3rd Upper Intermediate
      Working in new markets
      pg 60 ex A 

      Lexical material: Working in new markets (adapting to business culture)
      T / Cl
      In your business culture,
      questions about your family at the beginning of negotiations [go down well / are considered impolite]?
      - ...

      pg 60 ex B listening
      market_leader_3rd_upper_intermediate_audio_cd02_15.ogg

      pg 60 ex C D reading
      pg 61 Business culture in Kazakhstan

      Functional language: Describing business culture in a given country
      introduction
      - general information
      - verbal / non-verbal communication
      professional life
      - dress, punctuality & formality
      - decision making in the workplace     
      - qualities of a supervisor or manager
      social life
      - relationship building
      - socialising
      conclusion

      set for optional homework
      pg 60 task - presentation (writing)
      Description of the business culture in a country of your choice

      pg 62-63 Unit B revision 
      
new expressions
      to come up with = to invent; to find; to offer
      to go with = to agree on; to accept
      (not) to go along with = to (dis)agree
      to recap = to summarize briefly
      approachable = friendly and easy to talk to; easy to understand
      When in Rome, do as the Romans do
      Kazakh / Kazakhstani = native or inhabitant of Kazakhstan 
      ethnic group = social group or category of the population that, in a larger society, is set apart and bound together by common ties of language, nationality, or culture
      thorough = performed comprehensively and completely
      clientele = all the customers or clients of a shop/store, restaurant, organization, etc

deco - delayed error correction / favourite mistakes
      there are a lot of  ethics     ethnic   groups
      it's not appropriate to   make   handshake with women
      you will get  a   very   wide     (broad)  , thorough information
      a direct answer   on     to   your question
      they feel   themselves   more relaxed than in other countries
        the  most decisions are made by management
        despite    although    he served 20 years
      despite   he served    serving   20 years

pig - pronunciation & intonation guidelines

[top]

20180918 (1hr)

Homework [from previous lesson]

      Market Leader 3rd edition Upper Intermediate
      course book
      pg 56 ex B language review

      pg 58 Background 
      pg 58 Mining groups victim to African uncertainty

Lesson plan

support materials covered
      Market Leader 3rd edition Upper Intermediate
      course book
      Grammar: Adverbs of degree

      T / Cl
      It's an exceptionally good global campaign
      - good
      = gradable adjective
      - exceptionally 
      = adv of degree
      [strengthen / soften]
      - strengthen

      It's a reasonably good global campaign
      = adv of degree
      [strengthen / soften]
      - soften

      It's an absolutely brilliant global campaign
      - brilliant, global campaign
      = opinion adjective before fact
      -  very   absolutely  brilliant
      brilliant = ungradable adjective

      T / Cl
      This is quite good news [positive / very positive]
      - depends on the intonation
    
      In BrE quite has two meanings: I feel quite tired today (=fairly tired). With adjectives that describe an extreme state ('non-gradable' adjectives) it means 'completely' or 'absolutely': I feel quite exhausted. With some adjectives, both meanings are possible. The speaker's stress and intonation will show you which is meant: Your essay is quite good (= fairly good - it could be better); Your essay is quite good (= very good, especially when this is unexpected).
In AmE quite usually means something like 'very', not 'fairly' or 'rather'. Pretty is used instead for this sense.
      source: Oxford Advanced Learner's Dictionary
      fairly < quite < rather

      pg 56 ex A language review


      pg 56 ex B C language review

      Functional language: Reaching an agreement
      pg 56 ex A listening
      market_leader_3rd_upper_intermediate_audio_cd02_13.ogg

      Functional language: Asking for & giving opinions, agreeing & disagreeing

      T / Cl
      I think it's important [giving opinion / emphasising]
      - giving opinion

      I do think it's important [giving opinion / emphasising]
      - emphasising

      pg 57 ex B

      Useful language

      pg 57 ex C
      Holding a meeting
 
      Case study - Winton Carter Mining
      Lexical material: Mitigating risks in a mining joint future
      T / Cl
      How can companies raise money to develop their activities?
      - go public
      - consider a joint-venture
      - ...
      What risks could a company run in a developing country?
      - ...
      What are the threats of government instability?
      - ...
      Would you, as a shareholder, want to invest in an unstable economy?
      - ...
      
      pg 58 Background 
      pg 58 Mining groups victim to African uncertainty
      reading 
      SSS discuss risks & hazards

      T / Cl
      Should you try to set up a joint venture with a state-run company?
      - ...

      pg 58 A difficult decision
      reading
      SSS answer questions

      T / Cl
      Should they tell their future shareholders about their project?
      - ...

      pg 58 listening
      market_leader_3rd_upper_intermediate_audio_cd02_14.ogg
      feedback
      - shareholders might hold back
      - competitors could enter the market first
      - ...
      conclusion
      - wait for report

      pg 59 tasks 1 2 3
          director 1 - exploitation risk
          director 2 - security risk
          director 3 - health risk
          director 4 - economic risk
          director 5 - financial risk
      SSS consider 
      - how risky the venture is
      - what solutions are possible
      - when to invest

      Case study 
      
      feedback
      - draft different scenarios
      - prepare different outcomes
      - need long term investment
      conclusion
      - attract sophisticated, long term investors

new expressions
      hazard (to sb/sth) | ~ (of sth / of doing sth) = something that can be dangerous or cause damage
      to appeal ~ (to sb) = to attract or interest sb
      to be bound to = to do / be sth certain or likely to happen, or to do or be sth
      uncertainty = something that you cannot be sure about; a situation that causes you to be or feel uncertain
      to struggle (~ for sth) = to try very hard to do sth when it is difficult or when there are a lot of problems
      to possess /pə'zes/ = to have or own sth
      abundant = existing in large quantities; more than enough; plentiful
      CFO = chief financial officer
      to hold back = to wait before acting
      blooming = doing very well, flourishing
      debris = pieces of wood, metal, brick, etc. that are left after sth has been destroyed; pieces of material that are not wanted and rubbish/garbage that are left somewhere
      expenditure = act of spending or using money; an amount of money spent
      to remedy = to correct or improve sth
      well = deep hole in the ground from which people obtain water

deco - delayed error correction / favourite mistakes
      they're trying to make us  look   stupid
      the location is   the  Florence
      maybe due   to  some pronunciation issues
      I didn't  catched    catch  the point
      research about the country  to     in (2)    which I'm going to invest  in (1)   
      with state  running    run  companies
        from other side    on the other hand  
        it    there    was lot of risks   either     too  
      to work   under cover of     hand in hand with   the government
      they (Unilever) invest a lot   to     in   the production
        taken    taking    into account the current  economical   economic   situation
      we were   fool     foolish (wrong)  
      we can't use the pattern  what     which   we have here
      we have countries with no  any  risks

pig - pronunciation & intonation guidelines
      superbly /'su:pə:bli:/
      moderately /'mɔdə:ətli:/
      banquet /'bæŋkwət/

[top]

20180915 (1hr)

Homework [from previous lesson]

      Market Leader 3rd edition Upper Intermediate
      course book
      pg 54 ex B C  D  E F reading
      pg 55 Internalisation - risk or opportunity

Lesson plan


support materials covered
      Market Leader 3rd edition Upper Intermediate
      course book
      (continuation from previous lesson)
      pg 54 ex D listening
      market_leader_3rd_upper_intermediate_audio_cd02_12.ogg
      

      Lexical material: Insuring trade risks
      T / Cl
      What is a liability insurance?
      - provides protection from claims arising from injuries or damage to other people or property

      pg 54 ex A reading

      pg 54 ex B C  D  
      pg 55 Internationalisation - risk or opportunity?

      pg 54 ex  E reading

      pg 54 ex B C  D  E reading
      pg 55 Internalisation - risk or opportunity

      pg 54 ex F reading

      pg 55 ex G H

new expressions
      reinsurance = insurance purchased by an insurance company (the "ceding company" or "cedant" or "cedent" under the arrangement);
      sharing the risk by insurance companies; part or all of the insurer's risk is assumed by other companies in return for part of the premium paid by the insured,       reinsurance enables a client to get coverage that would be too great for any one company to assume 
      from one or more other insurance companies (the "reinsurer") directly or through a broker as a means of risk management
      liability = state of being legally obliged and responsible; obligation to pay money to another party
      to devastate = to completely destroy a place or an area; to make sb feel very shocked and sad
      outlay = money that you have to spend in order to start a new project or to save yourself money or time later
      to bear the brunt (of sth) = to receive the main force of sth unpleasant
      to spring to mind = immediately think of sth
      severely = to a serious degree
      thoroughly = very much; completely; completely and with great attention to detail

      to come up with = to invent; to find; to offer
      to go with = to agree on; to accept
      (not) to go along with = to (dis)agree
      to recap = to summarize briefly

deco - delayed error correction / favourite mistakes
      maybe nothing will  not  happen
      the demand  was  changed
      nobody  didn't want    wanted    to use video cassettes
      I don't remember  how    what   we call it
      in case he  will lose    loses  his job
      it will be very difficult not to spend money  to somewhere     on something   
        the   almost all   of the    assets were covered
      to deal with risks   in pre legal level  out of court  
      it makes  feels   me   feel   a bit nervous 
      I understand what   are   you  are   talking about

pig - pronunciation & intonation guidelines
      insurance /ɪnˈʃuərəns/
      imminent /'imminent/

[top]

20180908 (1hr)

Homework [from previous lesson]

      Market Leader 3rd edition Upper Intermediate
      pg 53 ex B C D

      Optional homework
      ~ 250 words
      pg 51 write a report 
      Make recommendations to deal with relationships at work
      Send in *doc(x) before our next lesson
      duncanpotter@yandex.ru

Lesson plan


support materials covered
      Market Leader 3rd edition Upper Intermediate
      course book
      (continuation from previous lesson)
      pg 52 ex B C starting up

      Lexical material: Describing levels of risk (minuscule, negligible, substantial)
      pg 52 ex A vocab 
      pg 53 ex B
    
      Lexical material: Substantial vs negligible risks
      T / Cl
      There's a remote chance 
      [possibility / small possibility]
      - small possibility

      pg 53 ex C D

      pg 53 ex E discussion
      SSS practise describing levels of risks with expressions from pg 53 ex C D

      Lexical material: Kinds of risks
      pg 53 ex A B listening
      market_leader_3rd_upper_intermediate_audio_cd02_10.ogg

      pg 54 ex C listening
      market_leader_3rd_upper_intermediate_audio_cd02_11.ogg

new expressions
      trade-off = exchange that occurs as a compromise
      encounter = to come upon, as if by accident; meet; contend against an opponent in a sport, game, or battle
      to gauge /ɡeɪdʒ/ = to measure precisely and against a standard
      weigh up = show consideration for; take into account; 
      credit crunch = state in which there is a short supply of cash to lend to businesses and consumers and interest rates are high; liquidity crisis
      actuary = expert in statistics, esp. one who calculates insurance risks and premiums
      to mitigate = to lessen or to try to lessen the seriousness or extent of 
      to eliminate = to remove or get rid of sth/sb
      minuscule /ˈmɪnəskju:l/ = extremely small
      negligible = of very little importance or size and not worth considering
      imminent /ˈɪmɪnənt/ = (especially of sth unpleasant) likely to happen very soon
      substantial = important; fairly large
      top down to bottom up = organisation and / or information flow
      reckless = disregarding the consequences or danger
      to anticipate = to predict
      actuary = someone versed in the collection and interpretation of numerical data (especially someone who uses statistics to calculate insurance premiums)
      liquidity = being in cash or easily convertible to cash; debt paying ability

deco - delayed error correction / favourite mistakes
      in order to   split    spread    risky turnover for that client
      when I'm  building     making  my monthly forecasts
      even  if   that risk is negligible I try to...
      when it was implemented   to     in / on   the market
      it's not  such     as    easy as  increase     increasing    prices
      we  didn't increase    haven't increased  prices this year
      nothing to boost sales   wasn't    happened in terms of market capacity, consumers' behaviour
      it  's not working   doesn't work   any more
      it's a bit  suffering    painful / difficult / challenging  
        we are    suffering  a bit  
      they don't want to spend money  for    on   me for training
      I hope  so    that it's the reason

pig - pronunciation & intonation guidelines
      imminent /'imənənt/

      assess /əˈses/
      typhoon /taɪˈfu:n/

[top]

20180825 (1hr)

Homework [from previous lesson]

      rescheduled from previous lesson
      Market Leader 3rd Upper Intermediate
      Just good friends
      pg 50 background - reading

Lesson plan


support materials covered
      Market Leader 3rd Upper Intermediate
      Lexical material: Job satisfaction
      Case study - Just good friends?
      T / Cl
      Should employees socialise together outside work?
      - ...

      If employees work long hours, should they develop closer relationships?
      - ...

      Can you have a personal relationship with another colleague?
      - ...
    
      What happens if your relationship turns sour?
      - won't be promoted?
      - ...

      pg 50 background - reading
      SSS discuss pros & cons of this kind of environment
      + develop teamwork
      + facilitate information flow
      + increase commitment to work
      ~ reach a general consensus faster
      ~ decision making accepted more easily
      - face favouritism
      - result in biased feedback
      - wrong person could get promoted
      - someone could take revenge after a relationship having turned sour
      - ...

      pg 50 Relationships at work: 3 cases - reading

      pg 50 listening
      market_leader_3rd_upper_intermediate_audio_cd02_09.ogg
      SSS take notes of the proposal
      - prohibit all relationships at work
      - allow relationships under a 'love' contract 
      (behaviour, disciplinary actions in case of...)
      e.g. no decision-making or business trips together
      - inform team leader (try to work in different depts)
      - do nothing

      pg 51 task 1 2 

      Case study 
      
      Conclusions
      - HR must be awake & pro-active
      . don't drive a relationship underground with a ban
      . don't be too invasive by imposing a love contract
      . don't ignore this situation because it will happen again
      - consider option 3 
      = be transparent to avoid conflicts of interests

      Current situation & existing alternatives:
      . public companies have very strict rules
      . many private companies haven't thought about it
      . some companies deliberately have no policy
      through fear of being prejudicial to senior males & junior females
      . policy by word of mouth

      Functional language: Writing guidelines
      see pg 129


      Unit 6 Risk

      T / Cl
      What kinds of risks can a company encounter?
      - financial risk      
      - corruption
      - fraud
      - criminal activity
      - industrial espionage
      - environmental risk
      - confiscation of assets by government

      What recommendations can you make?
      - understand trade off between risk & return
      - spread risk 
      - ensure payback of successful ventures compensates for losses of failures

      pg 52 ex A starting up
      
new expressions
      sour /ˈsauə/ = (of a person, temper, etc.) harsh; morose; bitter
      biased /'baiəst/ ~ (toward(s) / against / in favour of sb/sth) = having a tendency to show favour towards or against one group of people or one opinion for personal reasons; making unfair judgements
      to brew (up) = (usually used in the progressive tenses) if sth unpleasant is brewing or brewing up, it seems likely to happen soon
      revenge (to take one's ~) = something that you do in order to make sb suffer because they have made you suffer
      to drive sth underground = to make sth go in or into a secret place in order to hide from the police, the government, etc
      intriguing = very interesting because of being unusual or not having an obvious answer 
      prejudicial (to sth) = (formal) harming or likely to harm sb/sth

deco - delayed error correction / favourite mistakes
      their relationship becomes   more    closer than usual
      it has influences   to     on   business processes
      when 2 people were involved   to     in   a relationship
      finally she decided to take   the  legal action
        the  Brad was impressed with Erika
      it  was   happened just when...
      she would not feel very   convenient     comfortable  
      it was annoying for  others     other  employees
      4 options which could be  implement    implemented    for    in    their company
      it's not very   apply for    applicable in   our culture
      it  's not very    doesn't   apply  for    to    our culture

pig - pronunciation & intonation guidelines
      questionnaire /ˌkwestɪəˈnɛə/
      Judith /'dʒu:dəθ/
      barrier /ˈbærɪə/
      separately /'sepə:ətli:/

[top]

20180818 (1hr)

Homework [from previous lesson]

      Market Leader 3rd edition Upper Intermediate
      course book
      pg 48 ex C passives 

      Just good friends
      pg 50 background - reading

Lesson plan


support materials covered
      Market Leader 3rd edition Upper Intermediate
      course book
      Lexical material: Cold calling
      pg 49 ex A

      pg 49 ex B C
      market_leader_3rd_upper_intermediate_audio_cd02_07.ogg


      pg 49 ex D E
      market_leader_3rd_upper_intermediate_audio_cd02_08.ogg

      T / Cl
      A headhunter wants to interest somebody in a new job
      They say 'Would you like to know the salary range?'

      It means [persuading / dealing with objections]
      - persuading

      They say 'Wouldn't you like to know the salary range?'
      - dealing with objections

      It's a six-figure salary
      - persuading

      pg 49 ex E

      Functional language: Sounding people out, persuading to consider an offer, dealing with objections

      pg 49 ex F role play
      use expressions from the 'useful language' section

new expressions
      substantial = important

      factor = anything that contributes causally to a result
      p.a. = per annum (per year)
      to bear in mind = to take into consideration

deco - delayed error correction / favourite mistakes
      my boss   has  just returned from  the  vacation
        the  Patricia calls in order to...
      I'm happy   on   in / at   the current position
      she called  to   Mr Gonzales because...
        for the right    at the    moment

pig - pronunciation & intonation guidelines
      negotiable /nə'gəuʃəbəl/

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20180804 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Upper Intermediate
      pg 48 ex A passives 

      rescheduled from previous lesson
      pg 46 ex A B C reading
      complete both roles A and B
      pg 47 Marriott Hotels International
      pg 135 KPMG
      pg 47 ex E

Lesson plan


support materials covered
      Market Leader 3rd Upper Intermediate
      pg 46 ex B listening 
      market_leader_3rd_upper_intermediate_audio_cd02_05.ogg

      flexibility
          - driven by the changing role of women in the workplace
          - results from widespread technology & emerging generations 
          - more demand for sabbaticals
      
      drive for personal learning & growth
          - employees take control of own personal growth
          - employees don't expect to do the same type of work all their lives

      working for socially responsible organisations
          - need to be socially responsible to attract employees increasingly important
          - reduce carbon footprint & recycling
          - support local communities (e.g. prevent widespread of old-age poverty)

      what people want
          - training & self actualisation
          - building self & skills long-life learners
          - time-out for voluntary work
          - pride in workplace that can be shared with families and friends

      T / Cl
      How do you explain during a job interview that you are ready for self-actualisation?
      - ...

      pg 46 ex C listening 
      market_leader_3rd_upper_intermediate_audio_cd02_06.ogg

      people want
      - training & self actualisation
      - building self and skills as life long learners
      - growth & development through training and challenging assignments
      - leadership & ownership
      - feeling that a company is socially responsible
      - time out for voluntary work (putting back into society)
      - pride in workplace (that can be shared with families & friends)
      = useful arguments for a job interview


      Lexical material: Work in an ideal company (social responsibility, personal development, sense of well-being...)
      T / Cl
      What is most important when working for a company?
          - basic salary
          - sense of well-being
          - employee development
          - medical insurance
          - pension scheme
          - paternity leave
          - ...

      pg 46 ex A B C reading
      Working for the best companies
      
      pg 47 Marriott Hotels International
      pg 135 KPMG
      reading

      pg 46 ex D word partnerships
      pg 47 ex E reading

      Grammar: Passives
      active form
      - We have made a mistake
      passive form
      - A mistake has been made  by us  
      = subject is not important

      active
      HR are organising a new English course at the moment
      passive
      I've heard a new English course ______ at the moment
      - is being organised
      = object is more important than subject

      Kudrin fired 
      Kudrin  [is / has been / was]  fired  [by the president]
      - passive form + ellipsis
      = style used in journalism

      set for homework
      pg 48 ex B C passives 

new expressions
      ophthalmologist = specialist in medical and surgical eye problems who may perform operations on eyes (hence are both surgical and medical specialists)
      ophthalmic optician = professionals trained to prescribe and fit lenses to improve vision, to diagnose and treat various eye diseases
      (medical) check-up = physical, medical or clinical examination by a medical professional who investigates the body of a patient for signs of disease. 
      medical history = account of the symptoms as experienced by the patient to diagnose and devise a treatment plan
      paternity leave = time that the father of a new baby is allowed to have away from work
      entitlement /en'taitəlmənt/ (to take up your -) = official right to have or do sth
      to sound (sb) out = try to learn someone's opinions and intentions

      zealous = showing great energy and enthusiasm for sth, especially because you feel strongly about it

deco - delayed error correction / favourite mistakes
      it is some kind of  restrictement     restriction   
      over the past 10 years priorities have been  changed    changing   a lot
      I'm looking forward to what they will  say   tell     me
      I don't want my kids  they will    to    smoke
      less  job    work    and more salary
      I phoned  to   my father
      nevertheless it  was  happened

pig - pronunciation & intonation guidelines

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20180728 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Upper Intermediate
      pg 44 ex D quiz

      pg 46 ex A B C reading
      complete both roles A and B
      pg 47 Marriott Hotels International
      pg 135 KPMG
      pg 47 ex E

Lesson plan


support materials covered
      Market Leader 3rd Upper Intermediate
      pg 44 ex D quiz

      Lexical material: Job satisfaction & motivation
      T / Cl
      Which is stronger? [unsatisfied / dissatisfied]
      - dissatisfied

      pg 45 ex A B vocab synonyms & word building 

      pg 45 ex C

      Lexical material: Staff satisfaction & empowerment
      pg 46 ex A 
      listening 
      market_leader_3rd_upper_intermediate_audio_cd02_04.ogg

      keys to success (with employees)
      - attract
      - retain
      - motivate

      ways to drive job satisfaction
      - be committed to people
      - reward & recognise people for their individual contribution

new expressions
      empowerment = autonomy; act of conferring legality or sanction or formal warrant; increasing the economic, political, social, 
      educational, gender, or spiritual strength of an entity or entities
      Sociological empowerment often addresses members of groups that social discrimination processes have excluded 
      from decision-making processes through - for example - discrimination based on disability, race, ethnicity, 
      religion, or gender. Empowerment as a methodology is often associated with feminism: see consciousness-raising (Wikipedia)
      red-tape = dealing with bureaucracy
      burnout = breakdown
      perks = fringe benefits
      severance payment = golden handshake
      table league = standings or rankings are listings which compare sports teams or individuals, institutions, nations, 
      companies, or other entities by ranking them in order of ability or achievement
      unsatisfied = worried and uneasy
      dissatisfied = sulky, sullen, morose, or silent; to be displeased by the want of something requisite; as, to be dissatisfied with one's fortune
      substantial = important

      two-pronged (approach) = divided

deco - delayed error correction / favourite mistakes
      my laptop   has been broken    broke down   
      I made a  little bit of messes     blunder   everyday
      to  break    end  a relationship
      to create   unsatisfied    dissatisfied   workers
        from one side    on the one  hand   
      it's very important how this person feels   yourself 
      I 'm not     don't  agree at all
    
pig - pronunciation & intonation guidelines
      pneumonia /nu:'məunyə/

[top]

20180602 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Upper Intermediate
      pg 44 ex D quiz

      optional homework
      pg 43 writing
      successful / unsuccessful negotiation
      send in *docx format 
      duncanpotter@yandex.ru

Lesson plan


support materials covered
      Market Leader 3rd Upper Intermediate
      DVD case study - conclusions
      - batna (best alternative to a negotiated agreement)
      - coinage

      How to prepare for a negotiation?
      - your position
      - your partner's position
      - ideal outcome
      - middle outcome
      - batna (bottom line below which you shouldn't go)
      = room for manoeuvre

      What is important to be a good negotiator?
      - understand the real needs of the other party
      - be a good listener
      = have a win-win attitude
      - focus on coinage
      = what doesn't cost you much but has high value for the other party

      Areas of sponsorship
      - opportunities for business development
      - opportunities for broader exposure
      = creative solutions (advertising)


      Unit 5 Job satisfaction
      T / Cl
      SSS define job satisfaction & motivation
      - feeling of happiness or pleasure because you have achieved something
      - eagerness or willingness to do something without needing to be told or forced to do it
      . intrinsic motivation
      . extrinsic motivation

      see Herzberg 2-factor theory
      reminiscent of extrinsic vs intrinsic motivation
      but hygiene factors are more important than motivators
      concl: motivators will fail if hygiene factors are not satisfactory

      SSS discuss if agree with Goethe's quotation

      pg 44 ex A starting up 

      pg 44 ex B listening
      market_leader_3rd_upper_intermediate_audio_cd02_01.ogg
      market_leader_3rd_upper_intermediate_audio_cd02_02.ogg
      market_leader_3rd_upper_intermediate_audio_cd02_03.ogg

      pg 44 ex C speaking 
      SSS use expressions from pg 44 ex A

      set for homework 
      pg 44 ex D quiz
       
new expressions
      BATNA = best alternative to a negotiated agreement.
      In negotiation theory, the Best Alternative to a Negotiated Agreement or BATNA is the most advantageous alternative course of action 
      a party can take if negotiations fail and an agreement cannot be reached
      coinage = process of inventing a word or phrase

      intrinsic = inherent, essential; belonging naturally (intrinsic value)
      extrinsic = not forming an essential part of a thing or arising or originating from the outside

      praise = words that show approval of or admiration for sb/sth
      (not) to stand = to bear, tolerate, support
      to insist (~ on) = to demand that sth happens or that sb agrees to do sth
      debilitating = making you feel weak; exhausted
      to cower = to bend low and/or move backwards because you are frightened
      cursory = done quickly and without giving enough attention to details
      to hyperventilate = to breathe too quickly because you are very frightened or excited


deco - delayed error correction / favourite mistakes
        it's     it   helps to relax
      I think even  if   the results are not very  satisfied    satisfying / satisfactory  
      I have  no     not   enough skills
      I felt  myself   very good
      when I  was succeed    succeeded  
      you could be  made   redundant even if ...
      nowadays it   's not working     doesn't work   anymore
      not  by     on   purpose   
      Spain is very   attracting     attractive   for me  (I find Spain very attractive)   

pig - pronunciation & intonation guidelines

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20180519 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Upper Intermediate
      Case study - Kensington United 
      pg 42 Background
      pg 42 Current situation
      reading

      pg 44 ex D quiz

Lesson plan


support materials covered
      Market Leader 3rd Upper Intermediate
      pg 41 ex D role play
      use pg 41 useful language
      pg 133 Spanish sales manager of briefcases 
      pg 142 Swiss retailer

      Case study - Kensington United 
      T / Cl
      How can you make a football team successful?
      - contract out the best (and most expensive) players
      - ...

      How do you get sponsorship?
      - find which companies would like to entertain their clients
      - ...

      pg 42 Background
      reading

      pg 42 Current situation
      reading

      T / Cl
      How do you make a football club commercially successful?
      - ...

      pg 42 listening
      market_leader_3rd_upper_intermediate_audio_cd01_029.ogg
      SSS feedback
      - club travel agency
      - hospitality facilities (e.g. vip boxes for business people)
      - joint venture with insurance company
      - training courses in leadership
      - football boot manufacturing company

      pg 43 task 1 2
      SSS role play negotiation (use agenda)
      e.g. What fringe benefits should players get?
      
   
new expressions
      fringe benefits = extra things that an employer gives you as well as your wages

deco - delayed error correction / favourite mistakes
      it's  obviously    obvious   that if you're going to order...
      we can't have   less     a lower  price 
      we started to play with   another    other  colours
      the range of colours will be  renovated    extended   
      if we have no   any   issues with our workflow 
      we're very confident  to     in   our black briefcases
      according   from     to   the text
      companies who're investing  to     in   the players
      could you imagine if there  would be     was   a real match
      we could  rebuild  redraft / change  our proposal

pig - pronunciation & intonation guidelines

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20180512 (1hr)

Homework [from previous lesson]

      rescheduled from previous lesson
      Market Leader 3rd Upper Intermediate
      pg 38 ex A B reading
      pg 39 reading
      Profile Carlos Slim

      pg 39 ex C vocab

Lesson plan


support materials covered
      Market Leader 3rd Upper Intermediate
      rescheduled
      pg 38 ex A reading
      pg 39 reading
      Profile Carlos Slim

      Lexical material: Spending spree, turning points & sales trends
      pg 39 ex B
      
      pg 39 ex C

      pg 39 ex D speaking

      Grammar: Present & past tenses review
      pg 40 Language review 

      Timeline with tenses
                   now
      --------------|--------------
      ----1----2----3----4----5----

      1 past perfect (past in the past)
      around 2 past continuous (during a period in the past)
      2 past simple (point in the past)
      2-3 present perfect (past + present)
      3 present simple
      2-3-4 present continuous
      4 future
      5 future perfect

      pg 40 ex A

       pg 40 ex B writing
      pg 40 ex C writing   
     
      pg 38 ex A reading
      pg 39 reading
      Profile Carlos Slim

      Lexical material: Spending spree, turning points & sales trends
      pg 39 ex B
      
      pg 39 ex C

      pg 39 ex D speaking

      Grammar: Present & past tenses review
      pg 40 Language review 

      pg 40 ex A

      Functional language: Negotiating, bargaining, checking understanding, signalling
      T / Cl
      How do you signal a question about a difficult issue?
      - I'm afraid I really need to ask you sth
      - ...

      pg 41 ex A

      pg 41 ex B listening
      market_leader_3rd_upper_intermediate_audio_cd01_029.ogg

      pg 41 ex C listening
      market_leader_3rd_upper_intermediate_audio_cd01_029.ogg
      
new expressions
      acumen /əˈkju:men/ = shrewdness shown by keen insight
      business acumen = keenness and quickness in understanding and dealing with a business situation
      (buying / spending) spree = brief indulgence of your impulses
      distressed (assets) = facing or experiencing financial trouble or difficulty
      to divest = to get rid of sth
      frugal = to avoid waste
      to inject = to give money to an organization, a project, etc. so that it can function
      ledger = book in which a bank, a business, etc. records the money it has paid and received
      to surpass = to do or be better than sb/sth

      to meet half way = to yield or concede half of the difference in order to effect a compromise or reconciliation with

      developer (property / real estate ~) = person or company that buys land or buildings in order to build new houses, shops/stores, etc., or to improve the old ones, and makes a profit from doing this

deco - delayed error correction / favourite mistakes
      I would   bought     buy  some telecommunication companies
      as for me if I  would work     worked   in IT
      the company   is having    has  the highest brand loyalty

pig - pronunciation & intonation guidelines

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20180505 (1hr)

Homework [from previous lesson]

      Market Leader 3rd edition Upper Intermediate
      course book
      pg 35 revision A
      pg 37 ex A B C D

      pg 38 ex A B reading
      pg 39 reading
      Profile Carlos Slim

Lesson plan


support materials covered
      Market Leader 3rd edition Upper Intermediate
      course book
      pg 31 task 3 writing
      advising on the best way to do business in Russia
      feedback

      pg 35 revision A
      feedback

      pg 37 ex A B C D
      feedback

      T / Cl
      What makes technology innovation successful in a business?
      - accept long term return on investment
      - ...
      What do you need to take forward your vision?
      - passion
      - teamwork
      - ...

      pg 38 ex A 
      listening 
      market_leader_3rd_upper_intermediate_audio_cd01_026.ogg

      pg 38 ex B
      listening 
      market_leader_3rd_upper_intermediate_audio_cd01_027.ogg

      pg 38 ex C
      listening 
      market_leader_3rd_upper_intermediate_audio_cd01_028.ogg

new expressions
      hasty = said, made or done very quickly, especially when this has bad results
      venture capital = money that is lent to sb to buy buildings, equipment, etc. when they start a business
      to bid = to make a formal proposal to buy at a specified price
      to outbid = to bid higher than others
      essence = choicest or most essential or most vital part of some idea or experience
      to undercut = to sell goods or services at a lower price than your competitors
      tidal = connected with tides, i.e. the regular rise and fall of the sea 

      household = the occupants of a house regarded as a unit; a house and its affairs; the essentials of home life
      spin-off = product made during the manufacture of something else
      (high / low) tide = when sea level rises / goes down

deco - delayed error correction / favourite mistakes
      oops - deleted all your mistakes by accident

      he thinks companies that will  be   succeed in the future are...
      the cars  what     that / which   we use cost less in the US

pig - pronunciation & intonation guidelines

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20180421 20180428 (1hr)

Homework [from previous lesson]

      Market Leader 3rd edition Upper Intermediate
      pg 33 revision A
      pg 34 revision A

      optional homework 
      pg 31 task 3 writing
      advising on the best way to do business in Russia
      ~ 300 words
      - describe relations needed with pg 23 ex A vocab
      - explain the importance of networking with pg 24 ex C reading
      - suggest the need for trust with pg 25 ex E vocab
      - practise pg 27 useful language
      send in *docx format 
      duncanpotter@yandex.ru

Lesson plan


support materials covered
      Market Leader 3rd edition Upper Intermediate
      pg 31 task 3 writing
      feedback

      pg 33 revision A
      pg 34 revision A
      feedback

      (continuation from previous lesson)
      pg 36 ex D

      Grammar: Prefixes
      T / Cl
      'to outperform' means [to do worse / to do better] than the others
      - do better
      out = prefix meaning better / more than

      set for homework
      pg 37 ex A B C D

      pg 38 ex E  debate / battle

new expressions
      rip-off = something that is not worth what you pay for it;
      ~ (of sth) a copy of sth, especially one that is less expensive or not as good as the original thing
      to draw up = make up plans or basic details for
      barely = only a very short time before

deco - delayed error correction / favourite mistakes
        during   last year our customer service suffered from...
      it was  separated    divided / split      by    into    smaller parts
      I would argue   with     about  statement number 8
      it's not a mark of your   prestigious    prestige   
      the environment has   been   changed dramatically
      the number of shoppers  which    who  who go on-line
      people are not looking  for     at   the brand
      one of my friends   said     told   me
      it seems to me it would  be     costless
      when it had an  affordable currency  decent exchange rate  
      a lot of people who   is     are  using Beeline
        since a few years they grow up twice     they have doubled for the past few years   
      I'm just trying to  tell     say  that...
      it's very easy to  make them    redundant  them   
  
pig - pronunciation & intonation guidelines

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20180414 (1hr)

Homework [from previous lesson]

      rescheduled from previous lesson 
      Market Leader 3rd Upper Intermediate
      pg 32 revision A
        pg 33 revision A  

      pg 31 ex F reading 

      watch the following video
      This is Russia
      Animation Video for Russian lighting company Tochka Opory, showing what Russia really is for foreign businessmen
      http://www.youtube.com/watch?v=wOPuvTMndIs

Lesson plan


support materials covered
      Market Leader 3rd Upper Intermediate
      pg 31 ex F reading 

      T / Cl
      When Russians speak with foreigners, they are perceived as being [too polite / abrupt]
      - abrupt (direct & blunt)

      pg 31 ex G listening
      market_leader_3rd_upper_intermediate_audio_cd01_024.ogg

      optional homework
      pg 31 task 3 writing
      advising on the best way to do business in Russia
      - describe relations needed with pg 23 ex A vocab
      - explain the importance of networking with pg 24 ex C reading
      - suggest the need for trust with pg 25 ex E vocab
      - practise pg 27 useful language


      Unit 4 Success
      T / Cl
      What do you need to be successful?
      - drive or just dedication
      - charisma or just looks
      - ruthlessness or just discipline
      - luck or just money

      pg 36 ex A B

      Lexical material: Indicators of a success
      pg 36 ex C D
       
new expressions
      nepotism = favouritism shown to relatives or close friends by those in power (as by giving them jobs)
      ruthlessness = pitiless, mercilessness characterized by a lack of pity
      drive = strong desire to do things and achieve sth
      trophy partner/wife = wife who is an attractive young woman; seldom the first wife of an affluent older man

deco - delayed error correction / favourite mistakes
      they're in charge   in     of   registering
      in the  1st level of houses     neighbourhood   
    I   weared     wore / put on   my suit
      sales   grew like hell     skyrocketed  
      everything has  been    changed 
      he should  be     have been  less direct
      nobody knows  if   this product will be successful or not
      he spent  many   much   time  for    on  his image 
      despite   of   her age she looks quite...
      everything  it suits to    matches (with)     L'Oreal

pig - pronunciation & intonation guidelines
      realm /'relm/

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20180407 (1hr)

Homework [from previous lesson]

      Market Leader 3rd edition Upper Intermediate
      course book
      pg 32 revision A
      pg 33 revision A

Lesson plan


support materials covered
      Market Leader 3rd edition Upper Intermediate
      course book


      Lexical material: Doing business internationally
      T / Cl
      How do you get a foothold in a new market?
      - adapt product, pricing policy, business model
      - show cultural awareness

      Should Mac Donald's sell kvas?
      - ...

      What is cultural awareness?
      - different attitudes
      - ways of behaving
      - using time
      - being patient
      - building (or not building) a relationship before doing business
      - taking decisions
      - ...

      pg 30 ex A B listening
      market_leader_3rd_upper_intermediate_audio_cd01_022.ogg

      Task 1
      SSS find & rank mistakes

       pg 30 ex C   

      T / Cl
      How can you get a feather in your cap?
      [sign a deal with an important client / go hunting with your client before signing the deal]
      - sign a deal with an important client 
      - sometimes you need to build a relationship first, though...

      pg 30 ex D E listening
      market_leader_3rd_upper_intermediate_audio_cd01_023.ogg
      see audio script pg 156

new expressions
      to munch ~ (on / at) = to eat sth steadily and often noisily, especially sth crisp
      consecutively /kənˈsekjutɪv/ = in unbroken or logical order; following continuously
      foothold = initial accomplishment that opens the way for further developments
      feather in my cap = something to be proud of; an honour
      abrupt = uneven; lacking continuity; curt

deco - delayed error correction / favourite mistakes
      he decided to  use     follow / go by   his experience
      he decided to  make    use  of    his experience
      toppings were not appealing   for    to   people
        in nowadays    by today's standards    it sounds strange
      after the dinner everyone   become     became     more friendly    friendlier   
      it would  doesn't matter     not mean / change    anything
      when this Greek guy attended   to   some meetings

pig - pronunciation & intonation guidelines

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20180324 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Upper Intermediate
      Case study - Al Munir SPA Hotel & SPA group
      pg 28 background - reading
      results of customer satisfaction survey

Lesson plan


support materials covered
      Market Leader 3rd Upper Intermediate
      Case study - Al Munir SPA Hotel & SPA group
      T / Cl
      When you go on a business trip, do you always stay at the same chain of hotels?
      - probably not
      What can hotel managers do to improve repeat business and customer retention?
      - corporate offers
      - direct marketing
      (...)

      pg 28 background - reading
      results of customer satisfaction survey

      SSS review: 
      - possible reasons for disappointing trends
      - conclusions to be drawn
      - reasons for guests not returning to the hotel

      Lexical material: Customer satisfaction
      pg 28 listening
      market_leader_3rd_upper_intermediate_audio_cd01_022.ogg
      - recognise returning guests
      - provide a personalised service

      pg 29 agenda - reading
      pg 29 tasks 1 2 3 4

      DVD case study
      
      set for homework - to be confirmed
      pg 29 writing a sales letter
      
new expressions
      amenities = things that make you comfortable and at ease
      at one's finger tips = within easy reach; quickly touched; nearby; 
      readily usable as knowledge or skill; familiar

deco - delayed error correction / favourite mistakes
      people are not involved  to     in   all this political stuff
      people are not  interesting    interested  in all this political stuff
      everything  is working       works  (in general)
        the  life goes on 
      some mistake was  done     made  by management
      it  reflects  to    affects / influences   you
      to create a profile with  prefers    preferences  
      in Moscow I'm trying to   live     stay    in the same hotel

pig - pronunciation & intonation guidelines

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20180317 (1hr)

Homework [from previous lesson]

      Market Leader 3rd edition Upper Intermediate
      course book
      pg 25 ex E
      pg 26 ex B C 

      pg 28 Case study
      background - reading

Lesson plan



support materials covered
      Market Leader 3rd edition Upper Intermediate
      course book
      pg 25 ex E

      T / Cl
      I have [to put off the presentation / to put the presentation off]  until Thursday
      - to put off the presentation
      - to put the presentation off
      = separable phrasal verb

      pg 26 ex B C 

      Functional language: Networking

      T / Cl  
      Have we met somewhere before?
      [you have met before / you haven't met before but you want to break the ice]
      - you have met but you're not sure your interlocutor remembers you

      pg 27 ex A listening
      market_leader_3rd_upper_intermediate_audio_cd01_020.ogg

      pg 27 ex B listening
      market_leader_3rd_upper_intermediate_audio_cd01_021.ogg

      pg 27 ex C listening
      market_leader_3rd_upper_intermediate_audio_cd01_020.ogg
      market_leader_3rd_upper_intermediate_audio_cd01_021.ogg

      Lexical material: Mentioning people you know, referring to previous meetings
      Lexical material: Establishing common interests, asking for help / contacts

      pg 27 ex D role play
      Useful language

new expressions
      to put off = to postpone
      to call off = to cancel
      to turn sth round = to change one's opinion; to change from one view or party to another
      to see somebody socially = to be in touch not for professional reasons
      insufficient = not enough
      acquaintance = person that you know but who is not a close friend

deco - delayed error correction / favourite mistakes
      next week he will meet  the  Howard
      we are looking for   the     a  supplier
      we are  interesting    interested   in lobsters

pig - pronunciation & intonation guidelines

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20180310 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Upper Intermediate
      pg 23 ex B C 

      pg 24 ex B C D reading - Business networks in China
      pg 25 How East is meeting West
      pg 26 ex B C

Lesson plan


support materials covered
      Market Leader 3rd Upper Intermediate
      pg 23 ex C 
      feedback

       pg 23 ex D   

      Lexical material: Business partnerships
      pg 24 ex A
      listening
      market_leader_3rd_upper_intermediate_audio_cd01_016.ogg

      pg 24 ex B
      listening
      market_leader_3rd_upper_intermediate_audio_cd01_017.ogg

      pg 24 ex C
      listening
      market_leader_3rd_upper_intermediate_audio_cd01_018.ogg

      T / Cl
      What is more important when doing an MBA: [knowledge / connections]?
      - ...

      pg 24 ex A reading - Business networks in China
      pg 25 How East is meeting West

      pg 24 ex B C D reading

new expressions
      to gain = to obtain or win sth, especially sth that you need or want
      fair trade = trade that satisfies certain criteria on the supply chain of the goods involved, 
      usually including fair payment for producers; often with other social and environmental considerations
      hostile = aggressive
      to strain = to try to make sth do more than it is able to do; to injure yourself or part of your body by making it work too hard
      imposition = act of introducing sth such as a new law or rule, or a new tax
      to disrupt = to make it difficult for sth to continue in the normal way

      guanxi = connections, network
      to land (a deal) = to get, obtain, make happen, implement a deal
      to tap into = use or take what you need from a supply of sth
      accountability = being responsible for what you do & willing to explain it or accept criticism
      perseverance (in) /ˌpə:sɪˈvɪərəns/ = determination to keep trying to do sth

deco - delayed error correction / favourite mistakes
      everybody is waiting for  (is looking to)    when he ends his presidency   (term of office)   
      it's better not to spend money  for     on   advertising
      the quality   says    speaks   by itself 
        even    people   even    don't know what  does    it   mean     means  
      they built a lot of factories around  the  Bryansk

pig - pronunciation & intonation guidelines
      cocoa /'kəukəu/

[top]

20180224 (1hr)

Homework [from previous lesson]

      Market Leader 3rd edition Upper Intermediate
      pg 24 ex B C D reading - Business networks in China
      pg 25 How East is meeting West

      optional homework
      pg 21 writing 
      action minutes for the brainstorming session
      ~ 250 words
      send in *docx format
      duncanpotter@yandex.ru

Lesson plan


support materials covered
      Market Leader 3rd edition Upper Intermediate
      DVD case study
      

      Conclusions
      - should remain the brand's best selling fragrance
      - going downmarket would damage reputation
      - mass market appeal contradicts initial brand image

      consider 2 international marketing campaigns 
      1. European launch
      - target ~ 10 countries in European market 
      - preserve initial brand image
      - change target buyers i.e. women rather than men
      . include more magazines for women
      -  consider launching a new fragrance instead for emerging markets

      2. international launch
      - target emerging markets, middle east, Asia
      - endorse with a 20-year younger Di Caprio like celebrity (reminiscent of J.Depp)
      - change slogan from 'Physique for the urban man' to 'Physique for the cosmopolitan man'
      - production in low cost countries means probably cheaper logistics
      but should still be made in France to appeal to new markets successfully


      pg 21 writing 
      action minutes for the brainstorming session
      feedback

      Unit 3 Building relationships   
      T / Cl
      How do you build relationships?
      - take part in social activities & interact with others
      = socialise

      Can you afford not to keep up relationships?
      - ...

      pg 22 ex A B quiz

      T / Cl
      How do you build a long-lasting business relationship?
      [satisfy / exceed] customer expectations
      - exceed

      pg 22 ex C
      listening
      market_leader_3rd_upper_intermediate_audio_cd01_015.ogg

      pg 22 ex D speaking

      Lexical material: Describing relations
      T / Cl
      You have a new customer
      You want to [foster / sour] your relationship
      - foster

      Your supplier is always late
      You want to [sever / undermine] your relationship
      - sever 
      
      pg 23 ex A B 

new expressions
      to cement /sɪˈment/ = to bind or join with or as if with cement
      to foster = to help develop, help grow
      to sour /ˈsauə/ = to spoil
      to undermine = destroy property or hinder normal operations
      to sever /ˈsevə/ =  to divide, break, or make separate, esp. by cutting

deco - delayed error correction / favourite mistakes
      to target   more young auditory   a younger audience   
        in case    if   they're going to keep their name
      it means nobody   couldn't     could  buy them
      in every countries     country  
      I'm always in the   middle     average  
      to sell   by     at  an   appropriate  price
      she   talked     said   that
      it was very  impressed    impressive   for the customer |   it impressed the customer very much  
      I've called   to   my friends
        despite    although    the people told me

pig - pronunciation & intonation guidelines
      alumni /ə'ləm,nai/

[top]

20180217 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Upper Intermediate
      Case study - Henri Claude Cosmetics 
      pg 20 background & key features
      reading

Lesson plan


support materials covered
      Market Leader 3rd Upper Intermediate
      pg 19 ex A Brainstorming skills

      pg 19 ex B C D listening
      market_leader_3rd_upper_intermediate_audio_cd01_012.ogg
      market_leader_3rd_upper_intermediate_audio_cd01_013.ogg

      Lexical material: Brainstorming

      pg 19 useful language

       pg 19 ex E
      role play  

      Case study - Henri Claude Cosmetics 
      Lexical material: International marketing, global marketing
      T / Cl
      How would you sell fragrances to men?
      - ...
      Aren't they too many products on the market already?
      - ...

      pg 20 background & key features
      reading
      check connotations of 'physique'
      physique = size and shape of a person's body

      T / Cl
      How would you go global?
      - ... 

      Would you buy 'Physique' for your father / husband / brother?
      - ...
      What are the selling points?
      + French made
      + premium pricing
      + urban man
      - restricted target group?

      Should it be a mass market product at an affordable price?
      - probably not
      (too much competition)

      pg 20 listening - market research results
      market_leader_3rd_upper_intermediate_audio_cd01_013.ogg
      SSS compare notes
      - fierce competition among premium price fragrances and not cheaper ones!
      - lack of appeal to an international audience
      - mass market fragrance at an affordable price more profitable

      T / Cl
      What are the difference between 'aspiring' and 'adventurous' men?
      - aspiring
      = wanting to be successful in life
      ~ composed
      = calm and in control of your feelings
      hence more mature
      - adventurous
      = willing to take risks and try new ideas; enjoying being in new, exciting situations

      pg 21 task 1 2

      pg 21 preparation for the international launch
      brainstorming session
      - different bottle sizes & more affordable pricing
      - not round but square
      . more channels of distribution (not only specialised stores for cosmetics)
      . sports events

      T / Cl
      How would you sell a fragrance by Hyundai?
      - ...
     
new expressions
      to hold back = refrain from doing; wait before acting; secure and keep for possible future use or application
      delegate = person appointed or elected to represent others

      fragrance = liquid that you put on your skin in order to make yourself smell nice; perfume
      perfume = liquid that you put on your skin in order to make yourself smell nice; fragrance
      physique = size and shape of a person's body
      cedar = tall evergreen tree with wide spreading branches
      screw-top = having a top or lid that screws onto it
      to hold back = to refrain from doing; wait before acting; secure and keep for possible future use or application
      delegate = person appointed or elected to represent others
      aspiring = wanting to be successful in life
      composed = calm and in control of your feelings
      adventurous = willing to take risks and try new ideas; enjoying being in new, exciting situations

deco - delayed error correction / favourite mistakes
      the meeting is  dedicating     dedicated  to the organisation
      it'll depend  at     on   prices
      in English  speaker    speaking   countries
    and the name should be changed   either     too  
      it doesn't suit   for   the international markets

pig - pronunciation & intonation guidelines

[top]

20180203 (1hr)

Homework [from previous lesson]

      Market Leader 3rd edition Upper Intermediate
      course book
      rescheduled from previous lesson
      pg 16 ex B reading 
      Italian luxury
      pg 17 ex C D reading comprehension

      pg 18 ex A B C

Lesson plan


support materials covered
      Market Leader 3rd edition Upper Intermediate
      course book
      pg 16 ex A B reading 
      Italian luxury

      pg 17 ex C D reading comprehension

      pg 17 ex E pt 2 3 
      use expressions from pg 15 ex A C


      How to market internationally 
      T / Cl
      How should you sell your products on different markets?
      [only 1 format / adapt it to different cultures?]
      - ...

      pg 17 ex A listening
      market_leader_3rd_upper_intermediate_audio_cd01_09.ogg

      pg 17 ex B listening
      market_leader_3rd_upper_intermediate_audio_cd01_010.ogg

      Language review 
      Grammar: Noun compounds & noun phrases
      T / Cl
      Which is shorter & has more impact?
      1. the department of human resources 
      2. the human resources department
      - 2
      = compound noun

      Which is shorter & has more impact?
      1. a relationship in business that lasts long
      2. a long-lasting business relationship
      - 2
      = noun phrase (i.e. there is no a lexical verb)

      was set for homework
      pg 18 ex A B C 

       pg 18 ex D listening
      market_leader_3rd_upper_intermediate_audio_cd01_011.ogg  

new expressions
      to seduce = to persuade sb to have sex with you, especially sb who is younger or who has less experience than you; ~ sb (into sth / into doing sth) to persuade sb to do sth that they would not usually agree to do by making it seem very attractive
      discerning = able to show good judgement about the quality of sb/sth
      to anchor = to fix sth firmly in position so that it cannot move
      realm /relm/ = sphere or domain
      intent ~ on / upon sth | ~ on / upon doing sth (formal) determined to do sth, especially sth that will harm other people
      to aspire ~ (to sth) = to have a strong desire to achieve or to become sth
      relentlessly = not stopping or getting less strong; refusing to give up or be less strict or severe
      to dilute ~ sth (with sth) = to make a liquid weaker by adding water or another liquid to it; to make sth weaker or less effective
      to convey = to make known; pass on, of information; to transport or carry (goods, passengers, etc.)
      drawback = disadvantage
      planned / built-in obsolescence = scheduled life span of a product

deco - delayed error correction / favourite mistakes
        despite    although   I use them (shoes) every season
      first he was... and   the  secondly he was...
      even  tough  I paid not only 100 roubles, the quality was...
      I can't allow   to me    myself  
      I can't afford  for me   to buy some wine in...
      everybody who is involved   to     in   this realm of wines
      everybody knows what  's the   Champagne   is   
      if they   would shift    shifted  to low cost countries, it would be risky because...
      it  's not     doesn't   suffer from recession
      they just sell within  the  Italy
      it should be  adapt for    adapted to    a different country

pig - pronunciation & intonation guidelines

[top]

20180127 (1hr)

Homework [from previous lesson]

      Market Leader 3rd edition Upper Intermediate
      course book
      pg 16 ex B reading 
      Italian luxury

      pg 17 ex C D reading comprehension

      optional homework (if time available)
      pg 13 writing a follow up e-mail
      ~ 300 words
      - summarise decisions made
      - give reasons
      send in *docx format
      duncanpotter@yandex.ru

Lesson plan


support materials covered
      Market Leader 3rd edition Upper Intermediate
      course book
      DVD case study
      
      Conclusions
      - lack of communication can jeopardise company's growth
      - growth should not take place to the detriment of face to face communication
      - should convince managers of the need to implement an IT solution thanks to the use of KPIs
      - analyse risks incurred if they don't change their current workflow
      - compare with competition

      Unit 2 International marketing
      T / Cl
      What is the target market & image of Ikea in Russia and in Europe?
      - ...

      pg 14 ex (A) B pt 3 4 (C) starting up

      Marketing word partnership
      Lexical material: Marketing collocations
      T / Cl
      You say '[market / marketing] plan'?
      - marketing
      You say '[market / marketing] penetration'?
      - market
      = collocation

      pg 15 ex A B C vocab

      pg 15 ex D

new expressions
      marketing = process of communicating the value of a product or service to customers, 
      for the purpose of selling that product or service
      STEP analysis = sociological, technological, economic, political analysis
      customer retention = more than giving the customer what they expect, 
      it’s about exceeding their expectations so that they become loyal advocates for your brand
      USP = unique selling point
      to bring in = a new person or object into a familiar environment
      to bring out = to launch

deco - delayed error correction / favourite mistakes
      there   are    is   a lot of bureaucracy
        from one side    on the one hand   they are trying to catch the trends, on the other hand...
      they're trying to follow his  advices    pieces of advice / recommendations   
      it's strongly related   with     to    Coca-Cola   either     too  
      I   have been using corporate cars for more than 10 years  use corporate cars  
        the  Ford was the number one corporate car

pig - pronunciation & intonation guidelines

[top]

20180120 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Upper Intermediate
      pg 10 ex C vocab

      Case study - The price of success
      pg 12 background 
      reading

Lesson plan


support materials covered
      Market Leader 3rd Upper Intermediate
      Functional language: Dealing with communication breakdown
      T / Cl
      On the phone, your interlocutor says
      'Could you expand on that, please?'
      [give more details / repeat]
      - give more details

      You want to ask your interlocutor if he understands
      'You're with me? / Got it? / Shall I spell that?'
      - You're with me?
      - Got it?

      Your interlocutor says
      'I can('t) talk to you now'
      = example of connected speech
      - BrEn accent
      = he is busy 
      - AmEn accent
      = he can talk to 

      pg 11 ex A

      (to be continued)
      pg 11 ex B
      listening 
      market_leader_3rd_upper_intermediate_audio_cd01_05.ogg

      pg 11 ex C D
      listening 
      market_leader_3rd_upper_intermediate_audio_cd01_06.ogg

      pg 11 ex E F

      pg 11 useful language

      pg 11 ex B
      listening 
      market_leader_3rd_upper_intermediate_audio_cd01_05.ogg

      pg 11 ex C D
      listening 
      market_leader_3rd_upper_intermediate_audio_cd01_06.ogg

      pg 11 ex E F


      Case study - The price of success
      T / Cl
      If your company is successful & grows bigger,
      what could happen to communication within the company & with its clients?
      - ...

      pg 12 background 
      reading 

      T / Cl
      What mistakes were made in the way the problem was handled?
      - ...
      How could they be remedied?
      - ...
      Do they have the right procedures in place to deal with product defects?
      - ...

      Why did WCH lose an important client?
      - ...
      (Lawrence discount stores)
      Should the sales manager have been more pro-active or was it only W.Hooper's fault?
      - ...

      pg 12 problems & recommendations
      reading

      pg 13 listening 
      market_leader_3rd_upper_intermediate_audio_cd01_07.ogg
      - information overload

      - appointment of a new account manager will increase costs 
      - clients like personal approach

      - customer services to inform other depts
      - will be bureaucratic
      - time consuming
    
      market_leader_3rd_upper_intermediate_audio_cd01_08.ogg

      pg 13 task 1 2  
      SSS discuss problems & recommendations
      
new expressions
      to expand on sth = to develop, add detail
      to roll out = when a company plans to expand throughout a country 

      to contribute ~ (sth) (to / towards sth) = to give sth, especially money or goods, to help sb/sth

      remedied /'remədi:d/ = corrected; relieved; healed; counteracted 
      to withdraw ~ (sb/sth) (from sth) = to move back or away from a place or situation; 
      to make sb/sth do this; to stop giving or offering sth to sb
      to jeopardise = to pose a threat to; present a danger to
      KPI = key performance indicator
      detriment (to the ~ of) = resulting in harm or damage to sb/sth

deco - delayed error correction / favourite mistakes
      we're going to launch a new advertising   company    campaign   
      the big client wasn't   in     given   priority
      a special recommendation should be   make     made    for key accounts
        the  William has   considerations for     doubts about   recommendations
      they should be involved   to     in   all the processes
      she mentioned that she  is completely agreed     agrees completely   with the CEO
        it there   should be some controlling tools
      I understand resistance   for    to    something new
      
pig - pronunciation & intonation guidelines

[top]

20171223 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Upper Intermediate

      rescheduled from previous lesson
      pg 8 ex C D E F reading
      pg 9 article by Luke Johnson

Lesson plan


support materials covered
      Market Leader 3rd Upper Intermediate
      E-mails - for & against
      pg 8 ex A B

      pg 8 ex C D E F reading
      pg 9 article by Luke Johnson

      pg 8 ex G

      Lexical material: Idioms about telling the truth
      T / Cl
      You lost your car, your house and your job because financial markets crashed
      [you tell your wife succinctly / you beat about the bush]
      - you beat about the bush

      A speed camera caught you driving at 200km/hr in the town centre of St Petersburg
      [you pay the fine / you've never been to St Petersburg and you can't make head nor tail of it]
      - you can't make head nor tail

      pg 9 ex A vocab
      pg 10 ex B vocab

      set for homework
      pg 10 ex C vocab

      pg 10 ex D 
     
new expressions
      prosperity = state of being successful, especially financially
      facial = connected with a person's face
      offence = illegal act; crime
      abusive = (of behaviour) involving violence
      to reprimand = ~ sb (for sth) (formal) to tell sb officially that you do not approve of them or their actions
      to peek at = to look at sth quickly and secretly because you should not be looking at it
      to sling = to throw sth somewhere in a careless way
      to vow = to make a formal and serious promise to do sth or a formal statement that is true
      fester = (of bad feelings or thoughts) to become much worse because you do not deal with them successfully
      far-flung = spread over a wide area
face to face = involving close contact; confronting each other
      to get away with = do (something bad or wrong) without being caught or punished
      to make things up = to pretend sth is true in order to deceive people
      to pitch to someone = to aim an idea or product at someone, to promote by means of an argument and demonstration
      to be better off = in a more fortunate or prosperous condition
      to be posted = assign to a post; put into a post
      to beat about the bush = to approach a subject in an indirect way
      to hear on / through the grapevine = to hear about something the information has been passed from one person to another in conversation  
      a little bird told me = to have learned something from a mysterious, unknown, or secret source
      not to make head nor tail of th = to fail to understand anything
      to get the wrong end of the stick = not to understand sth
      to put sb in the picture = to give the latest information
      to talk at cross-purposes = not to understand someone
      to get it straight from the horse's mouth = to be told by someone who has direct knowledge of it
      to put it in a nutshell = to sum up

deco - delayed error correction / favourite mistakes
      you always feel   yourself    like   being   on-line
      the trend is to have less    fewer  people in the office
      exchange will be   more   faster
      it's a part of  job   work   
      it's a bad influence   for    on   people
      you couldn't  recognise    notice    how  many     much   time  is     has  passed
      I use it for   making     having    a pause
      it's my   weakness   weak     point
      it's my weakness  point   

pig - pronunciation & intonation guidelines

[top]

20171216 (1hr) 09:45-10:45

Homework [from previous lesson]

      Market Leader 3rd edition Upper Intermediate
      pg 6 ex A vocab 
      pg 7 ex B

      pg 8 ex C D E F reading
      pg 9 article by Luke Johnson

      rescheduled from previous lesson
      Market Leader 3rd edition Intermediate
      pg 121 task - presentation  
      choose a product or topic for a short presentation
      - prepare a 3-min long presentation
      - use 3-4 slides
      - focus on introduction and conclusion as well as transitions between parts rather than the actual contents of each slide
      - practise signposting with the structure suggested in 
$stmt = $db2->prepare("SELECT * FROM cci_cel_courses WHERE url LIKE ? ORDER BY url_order ASC") or die ('failed to prepare');
$stmt->execute(array("%presentations.inc%"));
while($row = $stmt->fetch(PDO::FETCH_ASSOC)) { echo "". $row['file_name'].""; }
      and 
$stmt = $db2->prepare("SELECT * FROM cci_cel_courses WHERE url LIKE ? ORDER BY url_order ASC") or die ('failed to prepare');
$stmt->execute(array("%presentation_keywords.inc%"));
while($row = $stmt->fetch(PDO::FETCH_ASSOC)) { echo "". $row['file_name'].""; }
  
      - build a strong logical flow by using discourse markers from 
      $stmt = $db2->prepare("SELECT * FROM cci_cel_courses WHERE url LIKE ? ORDER BY url_order ASC") or die ('failed to prepare');
      $stmt->execute(array("%discourse_markers_mindmap.inc%"));
      while($row = $stmt->fetch(PDO::FETCH_ASSOC)) { echo "". $row['file_name'].""; }


      optional homework
      English Grammar in Use - Intermediate by Murphy, Cambridge University Press
      Unit 43 Passives (be done / been done / being done) 
      pg 87 practice 43.1 43.2 43.3 43.4
      (check your answers with pg 345 key)
      english_grammar_in_use_intermediate_3rd_ed_murphy_cambridge_unit43_passive_w_infinitive_and_perfect_infinitive_structures_w_keys.pdf

Lesson plan


support materials covered
      rescheduled from previous lesson
      Market Leader 3rd edition Intermediate
      pg 121 task - presentation  

      use of language
      OK, let's move on to - not used at the beginning (rather in the middle)
      OK, let's start with

      avoid repetition of 'OK'
      OK, let's move on
      OK, in conclusion, 
      OK, if you've got any questions

      + signposting
      add rhetorical question(s) in the introduction

      communication particularities
      feedback re methodology
          4 intro
          3 rhetorical question(s)
            don't forget to use (short) rhetorical questions for greater impact
          4 intro breakdown
          4 parts
          4 transitions between parts
          4 conclusion
      visuals
          n/a legibility
          n/a information overload
          n/a variety
      use of language
          4 vocab
          3 structures
      delivery
          3 pace 
          3 articulation
          3 intonation
          3 stress on keywords
          3 body language
          n/a eye contact
      conclusion
          3 recap
          4 general conclusion
          1 recommendations
          1 opening

      Market Leader 3rd edition Upper Intermediate
      Lexical material: Describing good communicators
      A good communicator needs [rambling discourse / eloquence]
      - eloquence
      = ability to express himself readily, clearly, effectively 

      Detective Columbo is usually [articulate / rambling]?
      - rambling

      Detective Poirot is usually [extrovert / inhibited]?
      - inhibited
      = unable to relax or express your feelings in a natural way

      pg 6 ex A vocab 
      pg 7 ex B

      pg 7 ex C vocab

      pg 7 ex D listening - vocab
      market_leader_3rd_upper_intermediate_audio_cd01_01.ogg

      pg 7 ex E speaking
      use expressions from pg 6 A vocab and pg 7 B vocab

      Functional language: Improving communication
      pg 7 ex A B listening 
      market_leader_3rd_upper_intermediate_audio_cd01_02.ogg
      - don't exceed (limited) span of attention
      - don't dump lots of data on people
      - listening as important as telling
      - need emotional connection
      see audio script pg 152

      pg 7 ex C listening 
      market_leader_3rd_upper_intermediate_audio_cd01_03.ogg

      pg 7 ex D listening 
      market_leader_3rd_upper_intermediate_audio_cd01_04.ogg

       pg 7 ex E speaking  

      pg 121 task - presentation  
      choose a product or topic for a short presentation
      3-min long presentation

new expressions
      to hinder = be a hindrance or obstacle to
      to digress = to start to talk about sth that is not connected with the main point of what you are saying
      articulate = to express or explain your thoughts or feelings clearly in words
      rambling = very long and confused; spreading in various directions with no particular pattern
      reluctant = hesitating before doing sth because you do not want to do it or because you are not sure that it is the right thing to do
      coherent = clear & easy to understand

deco - delayed error correction / favourite mistakes
      when he tries to speak  on     in   public
      sometimes they    completely   have a    lack   of    communication skills  at all       
      we can   hardly   communicate  only with difficulty   (hardly = only a little)
      as  more     much   as possible
      you could communicate not with more   datas    data   
      they are not ready to listen  to   you 

pig - pronunciation & intonation guidelines
      offence /əˈfens/

[top]

20171209 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Intermediate
      pg 123 11 vocab revision D
      pg 124 revision D
      pg 125 revision D

      pg 121 task - presentation  
      choose a product or topic for a short presentation
      - prepare a 3-min long presentation
      - use 3-4 slides
      - focus on introduction and conclusion as well as transitions between parts rather than the actual contents of each slide
      - practise signposting with the structure suggested in 
$stmt = $db2->prepare("SELECT * FROM cci_cel_courses WHERE url LIKE ? ORDER BY url_order ASC") or die ('failed to prepare');
$stmt->execute(array("%presentations.inc%"));
while($row = $stmt->fetch(PDO::FETCH_ASSOC)) { echo "". $row['file_name'].""; }
      and 
$stmt = $db2->prepare("SELECT * FROM cci_cel_courses WHERE url LIKE ? ORDER BY url_order ASC") or die ('failed to prepare');
$stmt->execute(array("%presentation_keywords.inc%"));
while($row = $stmt->fetch(PDO::FETCH_ASSOC)) { echo "". $row['file_name'].""; }
  
      - build a strong logical flow by using discourse markers from 
      $stmt = $db2->prepare("SELECT * FROM cci_cel_courses WHERE url LIKE ? ORDER BY url_order ASC") or die ('failed to prepare');
      $stmt->execute(array("%discourse_markers_mindmap.inc%"));
      while($row = $stmt->fetch(PDO::FETCH_ASSOC)) { echo "". $row['file_name'].""; }

Lesson plan


support materials covered
      Market Leader 3rd Intermediate
      pg 123 11 vocab revision D
      pg 124 revision D
      pg 125 revision D
      feedback

      Market Leader 3rd edition Upper Intermediate
      Unit 1 Communication

      T / Cl
      Do you need to speak loud to be a good communicator?
      - probably not

      For good communication, psychological competences are [more / less] important than language skills
      - probably more
      e.g. showing a sense of humour, building rapport
      
      pg 6 ex A B  C  D  starting up

new expressions
      eloquent /ˈeləukwənt/ = expressing yourself readily, clearly, effectively
      rapport /ræˈpɔ:/ = relationship or communication, esp. when useful and harmonious
      inhibited = having a hesitancy or reluctance to exhibit normal emotional reactions, reluctant to speak;
      unable to relax or express your feelings in a natural way
      e.g. he was too inhibited to make friends easily
       concise = giving only the information that is necessary and important, using few words
      succinct = giving only the information that is necessary and important, using few words     

deco - delayed error correction / favourite mistakes
      a large number of enterprises   is     are  taking advantage of the situation
      the market is   being  surveyed (by sales people)
      people are trying to   do     make   a suggestion

pig - pronunciation & intonation guidelines

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20171125 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Intermediate
      pg 122 revision D 
      pg 123 revision D

Lesson plan


support materials covered
      Market Leader 3rd Intermediate
      Working across cultures
      4 Communication styles
      Functional language: Communication styles & cultural awareness
      pg 120 ex A

      T / Cl
      How do you feel long periods of silence?
      - ...

      pg 120 ex B listening
      market_leader_3rd_intermediate_audio_cd02_41.ogg

      pg 120 ex C listening
      see audio script pg 165

      
Market Leader 3rd Edition student's book - split screen example
 

      T / Cl
      Is it rude to swear?
      - ...

      pg 120 ex D discussion

      introduction to homework
      pg 121 task - presentation  

      pg 122 revision D 
      feedback

new expressions
      sundry /'səndri:/ = various; not important enough to be named separately

deco - delayed error correction / favourite mistakes
      it means  or     either   something is going wrong or maybe we can't find any contact at all
      it could have   some   influence  for  my presentation
        at     the   least eye contact it's...
      I feel  myself   quite uncomfortable

pig - pronunciation & intonation guidelines

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20171118 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Intermediate
      pg 115 ex G phrasal verbs
      pg 116 ex B language review

      pg 118 reading
      Fashion House

      Total English Advanced 
      Unit 6.1 pg 78 ex 11

Lesson plan


support materials covered
      Market Leader 3rd Intermediate
      Functional language: Negotiating
      pg 117 ex A B listening
      market_leader_3rd_intermediate_audio_cd02_39.ogg
      
      pg 117 ex C listening
      market_leader_3rd_intermediate_audio_cd02_40.ogg

      pg 117 ex D role play

      Lexical material: Diplomatically giving bad news, using speculative language, using a past form to express disappointment
      useful language

      Case study - Fashion House
      pg 118 background 
      reading

      pg 119 suppliers 
      reading

      T / Cl
      Can supplier #1 deliver required quantities on time?
      - perhaps not
      - demand 50% deposit upfront

      Supplier #2
      - most attractive offer

      Supplier #3
      - issues with stocks
      - 40% deposit

      pg 119 task 1 2 3 4 5

      optional homework
      pg 119 writing an e-mail
      confirm details of the negotiation
      
      DVD case study  
            
      negotiators 
      - should have both long term in mind
      - need to decided how to share risks involved
      . cash flow
      . speed delivery

      what to focus on before negotiation
      - risk creating for themselves
      solution
      . test with a single product this year a supplier
      . use an existing supplier for this year's supplies

      conclusion: how to choose a supplier
      - decide what needs to be met and not be distracted by whta a given supplier may also offer
           
new expressions
      upfront = paid in advance, before other payments are made

deco - delayed error correction / favourite mistakes
      I   hardly   could   hardly    imagine this kind of situation
      We'll think about that  either     too  
      it  's not working     doesn't work    like that
      they  agreed to    concluded   such agreement

pig - pronunciation & intonation guidelines
      honest /'ɔnəst/

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20171103 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Intermediate
      pg 114 ex B C reading
      Head to head competition
      Mac Donald's stirs up competition with Starbucks
      pg 114 ex D reading
      pg 115 ex E F phrasal verbs

      rescheduled from previous lesson
      Total English Advanced 
      Unit 6.1 pg 78 ex 10a 
      http://www.ictnle.com/tmp_pdf/total_english_advanced_students_book_pg78_articles.pdf

Lesson plan


support materials covered
      Total English Advanced 
      Unit 6.1 pg 78 ex 10a 
      http://www.ictnle.com/tmp_pdf/total_english_advanced_students_book_pg78_articles.pdf 
      feedback

      keys to ex 10a
      0 = zero article

      1   0 = city
      2   0 = name / plural
      3   a = new information
      4   the = specific
      5   the = shared knowledge [we have already mentioned the building]
      6   the = unique
      7   the = previously mentioned, i.e. the towers of THE building
      8   0 = countable [plural]
      9   0 = abstract noun
      10  the = expression [the completion of]
      11  the = shared knowledge
      12  the = specific
      13  a = news, first mention
          the = also possible if we know about its existence
      14  a = news
      15  0 = general
      16  the = groups see Unit 79C English Grammar in Use, Murphy  pdf 158 
      17  the = specific 

      Market Leader 3rd Intermediate
      pg 114 ex A speaking

      pg 114 ex B C reading
      Head to head competition
      Mac Donald's stirs up competition with Starbucks

      pg 114 ex D reading

      pg 115 ex E F phrasal verbs

      set for homework 
      pg 115 ex G phrasal verbs

      pg 115 ex H speaking

      Lexical material: The competition commission
      T / Cl
      Can a one-horse race private company on a regulated market be working in the interests of consumers?
      - ...

      pg 115 ex A listening
      market_leader_3rd_intermediate_audio_cd02_36.ogg

      T / Cl
      What do you buy in a supermarket?
      - groceries

      pg 115 ex B listening
      market_leader_3rd_intermediate_audio_cd02_37.ogg

      T / Cl
      If you have no central heating, e.g. at your dacha, 
      how do you heat up your house?
      - with LPG
      = liquid petroleum gas

      pg 115 ex C listening
      market_leader_3rd_intermediate_audio_cd02_38.ogg

      Grammar: Passive
      pg 116 ex A language review

      set for homework
      pg 116 ex B language review
      
new expressions
      to roll out = to introduce a new product
      sideswype = critical comment made about sb/sth while you are talking about sb/sth completely different
      to replicate = to copy sth exactly
      to stir up = to arouse or excite feelings and passions; to deliberately cause problems
      deliberately /də'libə:ətli:/ = done in a way that was planned, not by chance
      to earmark = to designate or reserve for a specific purpose
      set to = to make a serious beginning; to start to fight
      to take on = to accept as a challenge; to contend against an opponent in a sport, game, or battle;
      to give employment to sb
      to take out = to arrange (money)
      to lose out to = not to get sth because someone else gets it instead
      to be taken aback = to be surprised 
      to take over = to take control of a company

      regulated = controlled or governed according to rule or principle or law
      grocery = food and other goods sold by a grocer or at a supermarket
      propane = colourless gas found in natural gas and petroleum and used as a fuel for cooking and heating
      LPG = liquid petroleum gas
      jail = prison
      to occur = to happen; to take place
      to have in mind = to plan; to think about
      to quote ~ (sb) (sth) (for sth / for doing sth) = to tell a customer how much money you will charge them for a job, service or product

deco - delayed error correction / favourite mistakes
      taking into account the   economical     economic   situation
      I think they will  have a success  be successful  
      it's the  widest spread    most widespread   (chain of cafes / coffee shops)

pig - pronunciation & intonation guidelines

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20171028 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Intermediate
      pg 113 ex C vocab   

      either
      pg 114 ex B C reading
      Head to head competition
      Mac Donald's stirs up competition with Starbucks
      pg 114 ex D reading

      or
      pg 109 ex D E giving a presentation
      presentation delivery
      - choose any topic / product / service you wish 
      - 3min only
      - use signalling language (signposting)
      optional support material for preparing preparations
      - read for gist the following guidelines for preparing a presentation
      
      $stmt = $db2->prepare("SELECT * FROM cci_cel_courses WHERE url LIKE ? ORDER BY url_order ASC") or die ('failed to prepare');
      $stmt->execute(array("%preparing_for_the_delivery_of_a_presentation.inc%"));
      while($row = $stmt->fetch(PDO::FETCH_ASSOC)) { echo "". $row['file_name'].""; }

      - practise signposting with the structure suggested in 
$stmt = $db2->prepare("SELECT * FROM cci_cel_courses WHERE url LIKE ? ORDER BY url_order ASC") or die ('failed to prepare');
$stmt->execute(array("%presentations.inc%"));
while($row = $stmt->fetch(PDO::FETCH_ASSOC)) { echo "". $row['file_name'].""; }
      and 
$stmt = $db2->prepare("SELECT * FROM cci_cel_courses WHERE url LIKE ? ORDER BY url_order ASC") or die ('failed to prepare');
$stmt->execute(array("%presentation_keywords.inc%"));
while($row = $stmt->fetch(PDO::FETCH_ASSOC)) { echo "". $row['file_name'].""; }
  
      - build a strong logical flow by using discourse markers from 
      $stmt = $db2->prepare("SELECT * FROM cci_cel_courses WHERE url LIKE ? ORDER BY url_order ASC") or die ('failed to prepare');
      $stmt->execute(array("%discourse_markers_mindmap.inc%"));
      while($row = $stmt->fetch(PDO::FETCH_ASSOC)) { echo "". $row['file_name'].""; }

Lesson plan


support materials covered
      Market Leader 3rd Intermediate
      Portugal
      pg 109 ex D E giving a presentation
      presentation delivery

      feedback
      the name of presentation - Portugal...
      + discourse markers
      + adverbial phrases
      + conjunctions
      ~ vocab
      ~ methodology
      - intonation (reading too much, pause needed before although)
      - some keywords (I would like to present  you  )

  
      Case study - Lina sports
      pg 110 background reading
      pg 111 problems faced
      pg 111 strategies for turning round the company

      pg 111 tasks

      set for homework - to be confirmed
      pg 111 writing an e-mail 
      - summarise business strategies
      - make recommendations
      - justify your choice
      - ask for feedback

      DVD case study  
            
 

      Unit 12 Competition
      T / Cl
      Are you a competitive person?
      - ...

      pg 112 ex A B quiz

      Lexical material: Competition idioms
      pg 113 ex A B vocab

      pg 113 ex C vocab

      pg 113 ex D speaking
       pg 114 ex A speaking

      pg 114 ex B C reading
      Head to head competition
      Mac Donald's stirs up competition with Starbucks

      pg 114 ex D reading

      pg 115 ex E F phrasal verbs

      
      pg 115 ex G phrasal verbs

      pg 115 ex H speaking
        
new expressions
      level playing field = fair play, impartial
      to flog a dead horse = to waste your effort by trying to do sth that is no longer possible
      to move the goalposts = to change the rules for sth, or conditions under which it is done, 
      so that the situation becomes more difficult for sb
      to be in the driving seat = to be in charge
      to be neck and neck = inconclusive as to outcome; close or just even in a race or comparison or competition;
      being at the same level as the competition
      on the ropes = against the ropes of a boxing ring and almost not able to stand up;
      almost defeated; helpless; near failure; being in a very bad position
      ahead of the game = in an advantageous position
      one-horse race = being the only player
      to keep your eye on the ball = to stay focused

deco - delayed error correction / favourite mistakes
      I would like to present   you  
      let's have a look at   the   way of life |  the life style   
      they prefer to attend   the  parties
      gifts are   the    a  sign of respect.
      they're very  disappointing    disappointed  when  
      the guests are usually late  although    though  
      in  the  business we have the same results as   at    in     the  nature

pig - pronunciation & intonation guidelines
      host /'həust/
      foreigner /'fɔ:rənə:/

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20171021 (2.25ach)

Homework [from previous lesson]

      Market Leader 3rd Intermediate
      pg 107 ex E

      pg 108 ex B
      pg 108 ex C

      Total English Advanced
      pg 90 reading only
      pg 91 ex 4 5 Grammar - Relative clauses 
      total_english_advanced_students_book_pg90_91_relative_clauses.pdf

Lesson plan


support materials covered
      Total English Advanced
      pg 90 reading only
      pg 91 ex 4 5 Grammar - Relative clauses 


      Market Leader 3rd Intermediate
      pg 108 ex B
      pg 108 ex C

      Functional language: Presenting
      T / Cl
      If you speak too slowly, 
      you could sound [more professional / condescending]?
      - ...

      pg 108 ex A
      SSS decide if they'll need any of the tips for their h/w presentation

      pg 109 ex B

      pg 109 ex C listening
      market_leader_3rd_intermediate_audio_cd02_35.ogg

      Lexical material: Asking for opinions, inviting questions, referring to the audience's knowledge, structuring the presentation
      
      useful language

      set for homework - to be confirmed
      pg 109 ex D E giving a presentation
    
new expressions
      condescending = behaving as though you are more important and more intelligent than other people
      gesture /'dʒestʃə:/ = movement that you make with your hands, your head or your face to show a particular meaning

      reliable = that can be trusted to do sth well; that you can rely on; dependable
      to boast about ~ (about / of sth) = to talk with too much pride about sth that you have or can do
      flashy = attracting attention by being bright, expensive, large, etc;
      tastelessly showy

deco - delayed error correction / favourite mistakes
      the article   who   expressed the personal opinion of E.Schmidt,   who  is the chief executive
      you can   lose     miss / skip  some important points during the presentation
      without any   perception     clue / understanding of    what you are talking about

pig - pronunciation & intonation guidelines

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20171007 20171014 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Intermediate
      pg 105 ex C D E vocab

      pg 108 ex B
      pg 108 ex C

      Case study - Lina sports
      pg 110 background reading

Lesson plan


support materials covered
      Market Leader 3rd Intermediate
      (continuation from previous lesson)
      pg 105 ex C listening
      market_leader_3rd_intermediate_audio_cd02_34.ogg

      pg 106 ex A speaking

      pg 106 ex B reading for gist
      Father of the feel-good factory

      pg 106 ex C reading for detail

      pg 106 ex D

      pg 107 ex E prepositions

      pg 107 ex F speaking

      Grammar: Defining vs non-defining clauses
      T / Cl
      My brother, who lives in London, is a lawyer
      who lives in London is not important
      = non defining relative clause
      How many brothers have I got?
      - only one
      commas, use only who for a person

      My brother [that / who] lives in Manchester is a musician
      Is it right or wrong?
      - right [that for a person in a relative clause]
      = defining relative clause
      How many brothers have I got?
      - more than one
      My brother that lives in London is a lawyer

      pg 107 ex A
    
new expressions
      to strike a chord = to create an emotional response
      to pave the way = to make preparation; make easy
      tenacity = persistent determination
      to think outside the box = to think creatively, in a different way

deco - delayed error correction / favourite mistakes
      we had    a  free time
      I had   a  time so I prepared it
      sometimes I feel  myself   like a fireman
      it  has  dramatically   dropped    shrunk      for    over the    last 4 years

pig - pronunciation & intonation guidelines

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20170930 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Intermediate
      pg 103 discussion topics for the management meeting
      reading

      pg 106 ex B reading for gist
      Father of the feel-good factory
      pg 106 ex C reading for detail

Lesson plan


support materials covered
      Market Leader 3rd Intermediate
      (continuation from previous lesson)
      pg 103 discussion topics for the management meeting
      feedback
      
      pg 103 task 1 2
      use agenda to address issues

      DVD case study
            


      Unit 11 Leadership
      pg 104 ex A B starting up

      Lexical material: Character adjectives
      pg 104 ex A B vocab

      set for homework
      pg 105 ex C vocab

      pg 105 ex D phrasal verbs
      pg 105 ex E

      pg 105 ex F discussion

      Lexical material: Leadership, charisma, acquired skills
      T / Cl
      Can you be born a natural leader or do you need to acquire particular skills?
      - ...

      pg 105 ex A listening
      market_leader_3rd_intermediate_audio_cd02_32.ogg

      pg 105 ex B listening
      market_leader_3rd_intermediate_audio_cd02_33.ogg

new expressions
      assertive = expressing opinions or desires strongly and with confidence, so that people take notice
      diffident ~ (about sth) = not having much confidence in yourself; not wanting to talk about yourself; shy
      to derive = to get sth from sth
      approachable = friendly and easy to talk to; easy to understand
      ruthless = hard and cruel
      principled = having strong beliefs about what is right and wrong; based on strong beliefs
      resignation = act of giving up your job or position; the occasion when you do this
      to be up to the job = to be good enough
      to come in for = to receive
      to hand in = to give
      to put forward = to propose
      to take on = to accept
      to come into = to obtain, especially accidentally
      to carry sth through = to put in effect
      to step back = to think about a situation calmly, as if you are not involved in it yourself
      to harbour = to contain sth and allow it to develop;
      to keep feelings or thoughts, especially negative ones, in your mind for a long time
      to credit ~ A (with B) | ~ B to A = to believe or say that sb is responsible for doing sth, especially sth good
      grim = not attractive; depressing
      to step down = to give up or retire from a position
      to hand over = to give control or possession of; give (something) to another person

deco - delayed error correction / favourite mistakes
      it had a negative impact for     on   the company
      in order to have some influence   to     on   some people
      he understands what   should   we  should   do
      when he tried to find some support  at     during    those years
    Castro, the   Cubinian     Cuban  leader
      you can't be a great manager without   to be     being   a great leader
      a sense   to     of   direction

pig - pronunciation & intonation guidelines
      chancellor /'tʃænsələ:/

[top]

20170916 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Intermediate
      pg 100 ex C

      optional homework
      English Grammar in Use - Intermediate by Murphy, Cambridge University Press
      Unit 13 - 14 past simple vs present perfect
      pg 26-29 
      english_grammar_in_use_intermediate_3rd_ed_murphy_cambridge_unit13-14_present_perfect_vs_past_simple_w_key.pdf

Lesson plan


support materials covered
      Market Leader 3rd Intermediate
      Lexical material: Considering options
      T / Cl
      If your colleague puts in false expenses claims, will you tell your boss?
      - ...

      pg 101 ex A listening
      market_leader_3rd_intermediate_audio_cd02_30.ogg

      pg 101 ex B C
      market_leader_3rd_intermediate_audio_cd02_30.ogg

      Lexical material: Stating a problem, looking at options, changing your approach, expressing qualified agreement, making a decision
      useful language

      pg 101 ex D role play


      Case study - Principles or profit
      T / Cl
      If you are a pharmaceutical company,
      should you invest in a drug that will not pay off
      but improve your reputation?
      - ...

      pg 102 background
      reading

      pg 102 ethical dilemmas
      market_leader_3rd_intermediate_audio_cd02_31.ogg

new expressions
      to turn a blind eye to = to refuse to acknowledge; not to take into consideration; to pretend not to see sth; to ignore
      to come to your senses = to think clearly; behave as usual or as you should; act sensibly;
      to become conscious again; wake up
      to fix up ~ a meeting) = to make arrangements for
      to withdraw ~ sth (from sth) = to stop giving or offering sth to sb
      to live up to = to satisfy; meet the requirements or expectations of
      to suffer = ~ (from sth) | ~ (for sth) to be badly affected by a disease, pain, sadness, a lack of sth, etc;
      to experience sth unpleasant, such as injury, defeat or loss
      to cure ~ sb (of sth) = to make a person or an animal healthy again after an illness
      to withhold = to refuse to give sth to sb
      reluctant ~ (to do sth) =  hesitating before doing sth because you do not want to do it 
      or because you are not sure that it is the right thing to do
      severe = extremely bad or serious

deco - delayed error correction / favourite mistakes
      the executives   catched   caught / found     with    false expenses claims
      even  if    he is a very good salesman it could be like...
      in case   of    you'll be  catched    caught   
      some reasons to help  to   our rival
      let's see who is   unloyal    disloyal   
      there are different ways to deal with this, as I  have    already mentioned the first  one (i.e. way of dealing with this)  is that we could make an assessment
      to invest a lot of money  for    in   products

pig - pronunciation & intonation guidelines
      uncooperative /ənkəu'ɔpə:ətiv/

[top]

20170909 (1hr)

Homework [from previous lesson]

      rescheduled from previous lesson
      Market Leader 3rd Intermediate
      pg 98 ex B reading

Lesson plan


support materials covered
      Market Leader 3rd Intermediate
      Lexical material: Writing a CV
      T / Cl
      Is it OK to lie in your CV?
      - ...
      Is it ethical not to tell all the truth?
      - ...

      pg 98 ex B reading
      The ethics of resume writing

      pg 99 ex C 

      pg 99 ex D speaking

      Lexical material: Environmental research
      pg 99 ex A B listening
      market_leader_3rd_intermediate_audio_cd02_26.ogg

      pg 99 ex C listening
      market_leader_3rd_intermediate_audio_cd02_27.ogg

      pg 99 ex D listening
      market_leader_3rd_intermediate_audio_cd02_28.ogg

      pg 99 ex E speaking

      Grammar: Narrative tenses
      pg 99 ex A listening
      market_leader_3rd_intermediate_audio_cd02_29.ogg

      pg 100 ex B listening
      market_leader_3rd_intermediate_audio_cd02_29.ogg

      set for homework
      pg 100 ex C

        pg 100 ex D speaking  
      
new expressions
      deception = act of deliberately making sb believe sth that is not true
      to elicit ~ sth (from sb) (written) = to get information or a reaction from sb, often with difficulty
      to discourage ~ sth | ~ sb from doing sth = to try to prevent sth or to prevent sb from doing sth, 
      especially by making it difficult to do or by showing that you do not approve of it
      to claim = to say that sth is true although it has not been proved and other people may not believe it
      to tempt = to attract sb or make sb want to do or have sth, even if they know it is wrong
      suspect = that may be false and that cannot be relied on
      to distort = to twist or change facts, ideas, etc. so that they are no longer correct or true
      rationalisation = defence mechanism by which your true motivation is concealed by explaining your actions 
      and feelings in a way that is not threatening

      desperate = feeling or showing that you have little hope and are ready to do anything 
      without worrying about danger to yourself or others

deco - delayed error correction / favourite mistakes
      I would feel  myself    very good
      you could have  a    some   great experience
      it doesn't matter   do     if    you have an MBA or not
      it's more serious when you're   talking    saying    that you have a range of functions
      all his   advices    pieces of advice    worked very well
      if I  would ask    asked     about some resume  construction     writing / building / editing   
      a person who works not very   good     well   
      I cannot allow  (afford)   the territory  will not be   not being / not to be  covered by anybody
      they motivate employees   in order     so that   they do some project in their own communities
      they would have influence   for    on    employees

pig - pronunciation & intonation guidelines

[top]

20170902 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Intermediate
      pg 95 Unit C revision

      pg 98 ex B reading
      The ethics of resume writing
      pg 99 ex C

Lesson plan


support materials covered
      Market Leader 3rd Intermediate
      pg 95 Unit C revision
      feedback

      Unit 10 Ethics
      T / Cl
      Look at the man in the photo; would you trust him?
      - probably not (he looks like a wheeler dealer)
      wheeler dealer
      - shrewd or unscrupulous person who knows how to circumvent difficulties
      
      Is it unethical to avoid paying tax?
      - ...

      pg 96 ex A B starting up

      pg 96 ex C speaking

      Lexical material: Right or wrong
      pg 97 ex A B vocab

      pg 97 ex C listening
      market_leader_3rd_intermediate_audio_cd02_25.ogg

      pg 97 ex D speaking

      pg 97 ex E role play

      pg 98 ex A speaking

new expressions
      praise = words that show approval of or admiration for sb/sth
      nepotism = giving unfair advantages to your own family if you are in a position of power, especially by giving them jobs
      civil servant = person who works for the government
      real estate agent = person whose job is to sell houses and land for people
      to enable = to make possible
      to dispose of = to throw away; give away, or sell; get rid of
      rival = competitor
      insider trading = buying or selling corporate stock by a corporate officer or other insider 
      on the basis of information that has not been made public 
      and is supposed to remain confidential
      bribery = practice of offering something (usually money) in order to gain an illicit advantage
      money laundering = concealing the source of illegally made money
      counterfeit goods = goods for sale) made to look exactly like sth 
      in order to trick people into thinking that they are getting the real thing; 
      not genuine; fake
      price fixing = practice of companies agreeing not to sell goods below a particular price
      tax fraud = criminal tax evasion
      environmental pollution = 

      wheeler dealer = shrewd or unscrupulous person who knows how to circumvent difficulties

deco - delayed error correction / favourite mistakes
      they  're not    don't    hurry OR they   are not in a   hurry
      it could be applied  for     to    all countries
      you continue to sell  for a   at the  real price
      business could  make a big   harm  to    nature   significantly   
      you don't have to stay  at     in    the street
      they wrote they're under  press    pressure   
      we should follow this  level    trend   
      if I  would have     had   a male person at the same time
      he  will never could   will never be able to  explain like a woman

pig - pronunciation & intonation guidelines
      genuine /'dʒenyəwən/
      espionage /'espi:ənɔdʒ/

[top]

20170819 (2.25ach)

Homework [from previous lesson]

      Market Leader 3rd Intermediate
      pg 92 Unit C revision
      pg 93 Unit C revision
      pg 94 Unit C revision

Lesson plan


support materials covered
      Market Leader 3rd Intermediate
      Working across cultures 3
      Functional language: Doing business internationally
      pg 90 ex A reading (Saudi Arabia)
      
      pg 90 task 1 2 3
      speaking

      pg 90 ex B reading (Japan)

      pg 90 questions 1 2

      pg 90 listening task
      market_leader_3rd_intermediate_audio_cd02_22.ogg

      pg 91 ex C reading (Brazil)
      feedback

      pg 91 listening qs 1 2 
      market_leader_3rd_intermediate_audio_cd02_23.ogg

      pg 91 listening qs 3 4
      market_leader_3rd_intermediate_audio_cd02_24.ogg

      pg 91 task 1 2
      speaking  
       
new expressions
      to clench a deal = to reach a deal
    
      embarrassed ~ (about / at sth) | ~ (to do sth) = (of a person or their behaviour) shy, awkward or ashamed, especially in a social situation

deco - delayed error correction / favourite mistakes
      I think the people are quite  hostess    hospitable   
      it's a kind of polite  refuse     refusal  
      he did it (looking at the business card) without  any attention    paying details / consideration   
      perhaps when the people are   aged  a bit   elder 

pig - pronunciation & intonation guidelines

[top]

20170812 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Intermediate
      pg 89 background
      Pampas Leather Company
      reading

       print & illustrate the following mindmap in your own way (use colours, symbols, etc)
      conditionals_mindmap.pdf

      English Grammar in Use Intermediate 3rd ed - Murphy
      review of conditionals
      check your answers with the key at the end of each file
      http://www.ictnle.com/tmp_pdf/english_grammar_in_use_intermediate_3rd_ed_murphy_cambridge_unit38_if_2nd_conditional_key.pdf
      http://www.ictnle.com/tmp_pdf/english_grammar_in_use_intermediate_3rd_ed_murphy_cambridge_unit40_if_3rd_conditional_key.pdf

      optional homework
      writing ~ 200 words
      describe how different your professional career could have been if you had specialised in another area
      e.g. If I had specialised in xyz, I would have learnt abc and now I would do 123
      send in *docx format before our next lesson
      duncanpotter@yandex.ru

Lesson plan


support materials covered
      Market Leader 3rd Intermediate
      Functional language: Negotiating
      pg 87 ex A B
    
      Lexical material: Harry Mills' 7 stages in negotiation (respect)
      1 ready yourself
      2 explore each other's needs
      3 signal for movement
      4 probe with proposals
      5 exchange concessions
      6 close the deal
      7 tie up loose ends
      = respect (first letter of each phrase)

      pg 87 ex C

      pg 88 ex D listening
      market_leader_3rd_intermediate_audio_cd02_21.ogg

      Lexical material: Starting & exploring positions, making offers & concessions, playing for time, closing & following up the deal
      useful language

      pg 88 ex E role play

      set for homework
      pg 92 Unit C revision
      pg 93 Unit C revision

      Case study - Pampas Leather Company
      T / Cl
      How would you sell quality leather jackets to a big American distributor with its own chain of stores?
      - ...

      pg 89 background
      reading

      T / Cl
      What risks are likely?
      - ...

      pg 89 task

      DVD case study
            
      Conclusion:
      - look for a long term relationship
      - work together and not against each other
      = reach a win-win solution

      set for homework - tbc
      pg 89 writing an e-mail

new expressions
      rapport = friendly relationship in which people understand each other very well
      to probe ~ (into sth) = to ask questions in order to find out secret or hidden information about sb/sth
      to tie up loose ends = to finalise
      loose end = work that is left incomplete

      sample = small amount or example of sth that can be looked at or tried to see what it is like, often free of charge
      pilot/trial batch = amount of food, medicine, etc. produced at one time for testing, marketing, feedback... usually before ordering bigger quantities
      household appliance = appliance that does a particular job in the home

deco - delayed error correction / favourite mistakes
      you are really  interesting    interested   in our product
      it's the  deepest    greatest    discount you can get
        the    our   next   our   step will be
      a short test to check their   knowledges     knowledge   
      I'm not involved so much  to     in   negotiations
      that's why I feel a bit unconfident   little confident  
      it will   be  depend on the price

pig - pronunciation & intonation guidelines

[top]

20170624 (1hr) 09:00-10:00

Homework [from previous lesson]

      Market Leader 3rd Intermediate
      pg 83 ex E vocab
      pg 84 ex F 
      pg 84 ex G collocations

      pg 86 ex A language review

Lesson plan


support materials covered
      Market Leader 3rd Intermediate
      pg 86 ex A language review
      feedback

      Grammar: Zero, first, second conditional
      T / Cl
      If / When it rains, I take an umbrella
      present + present
      = real situation, habit (you can use 'when' instead of 'if')
      zero conditional

      If it rains, I'll take an umbrella
      present simple + future
      = real situation
      1st conditional

      If I [was / were] on holiday, I [read / would read] a book
      - was + would read
      past simple + would - infinitive
      = real, hypothetical situation, speaking now
      2nd conditional

      If I [was / were] Chinese, I [ate / would eat] noodles
      - were / would eat
      past simple + would - infinitive
      = unreal, hypothetical situation, speaking now
      2nd conditional

      
conditionals mindmap
 

      pg 86 ex B listening
      market_leader_3rd_intermediate_audio_cd02_17.ogg

      pg 86 ex C 

      Functional language: Training for negotiating
      pg 87 ex A listening
      market_leader_3rd_intermediate_audio_cd02_18.ogg

      pg 87 ex B listening
      market_leader_3rd_intermediate_audio_cd02_19.ogg

      Lexical material: Language clues in negotiations (soft exposing give-aways)
      T / Cl
      Perhaps we can give you a discount if...
      - perhaps
      - if
      = language clues 
      some concessions (give-away) are possible / probable

      pg 87 ex C listening
      market_leader_3rd_intermediate_audio_cd02_20.ogg

      pg 87 ex D discussion
       
new expressions
      to combat = to fight
      commitment = thing that you have promised or agreed to do, or that you have to do
      to sustain = to provide enough of what sb/sth needs in order to live or exist;
      to make sth continue for some time without becoming less
      to accuse ~ sb (of sth) = to say that sb has done sth wrong or is guilty of sth
      to blame ~ sb/sth (for sth) | ~ sth on sb/sth = to think or say that sb/sth is responsible for sth bad
      upturn = opposite of slowdown
      in surplus = opposite of being in deficit
      to dispatch ~ sb/sth (to ...) (formal) = to send sb/sth somewhere, especially for a special purpose
      deemed = considered
      versatile = able to do many different things; having many different uses
      to override = to be more important than sth

deco - delayed error correction / favourite mistakes
      to be honest I  have   faced   (  with    )  some troubles
      I'll go  to    on   holiday
      to check if it is   uneffective    ineffective  

pig - pronunciation & intonation guidelines
      taught /'tɔ:t/

[top]

20170617 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Intermediate
      pg 84 ex A reading
      Trade between China and the US
      pg 84 article 1
      pg 85 article 2
      pg 85 ex B reading comprehension
      pg 85 ex C vocab

Lesson plan


support materials covered
      Market Leader 3rd Intermediate
      Unit 9 International markets
      Lexical material: Economic language about markets (protectionism, quotas, subsidies, laisez-faire)

      T / Cl
      What stereotypes do you know about international markets?
      - globalisation leads to unemployment
      - international competition kills local SME
      - some industries have a strong lobby in the government
      - ...

      pg 82 ex A B starting up

      pg 82 ex C D speaking

      Lexical material: Free trade
      pg 83 ex A speaking

      pg 83 ex B listening
      market_leader_3rd_intermediate_audio_cd02_14.ogg

      pg 83 ex C listening
      market_leader_3rd_intermediate_audio_cd02_15.ogg

      pg 83 ex D listening
      market_leader_3rd_intermediate_audio_cd02_16.ogg

      postponed
      Lexical material: Open vs protected markets
      pg 83 ex E vocab
      pg 84 ex F 
      pg 84 ex G collocations

      pg 84 ex H discussion

      pg 84 ex A reading
      Trade between China and the US
      pg 84 article 1
      pg 85 article 2

      pg 85 ex B reading comprehension

      pg 85 ex C vocab
      
      pg 85 ex D vocab

      pg 85 ex E discussion
     
new expressions
      laissez-faire = doctrine that government should not interfere in commercial affairs 
      protectionism = principle or practice of protecting a country's own industry by taxing foreign goods
      quota = limited number or amount of people or things that is officially allowed
      wealth = state of being rich
      tariffs = taxes on imported goods (to raise price & make them more expensive)
      reliant = dependant on
      to break into = to force an entrance into; make a rough or unlawful entrance into
      to carry out = to execute, conduct
      consignment = quantity of goods that are sent or delivered somewhere

      to combat = to fight
      commitment = thing that you have promised or agreed to do, or that you have to do
      to sustain = to provide enough of what sb/sth needs in order to live or exist;
      to make sth continue for some time without becoming less
      to accuse ~ sb (of sth) = to say that sb has done sth wrong or is guilty of sth
      to blame ~ sb/sth (for sth) | ~ sth on sb/sth = to think or say that sb/sth is responsible for sth bad
      upturn = opposite of slowdown
      in surplus = opposite of being in deficit
      to dispatch ~ sb/sth (to ...) (formal) = to send sb/sth somewhere, especially for a special purpose
      deemed = considered

deco - delayed error correction / favourite mistakes
      there are no malls  due    in order     to preserve local shops
      it's beyond   of   our control
      they have to maintain their companies  alive     operating  
      the local players will be   suffer     suffering   again
      I'm not   talking  saying   it's bad
      they purchase goods   for    at   an affordable price
        from the one side    on the one hand   he will try to...,   from     on    the other hand

pig - pronunciation & intonation guidelines

[top]

20170610 (1 hr)

Homework [from previous lesson]

      Market Leader 3rd Intermediate
      pg 78 ex C

      pg 80 background
      Fast fitness - reading
      pg 80 task 1
      reading pg 81 cards

      Total English Upper Intermediate
      pg 29 ex 1 2 3 4 collocations with prepositions
      complete exercises
      check key (answers) at the end of the pdf file
      total_english_upper_intermediate_students_book_pg29_collocations_w_prepositions_w_key.pdf

      English Grammar in Use - Intermediate Murphy
      Unit 123-127 prepositions
      complete exercises which YOU think are 'interesting'...
      check key (answers) at the end of the pdf file
      english_grammar_in_use_intermediate_unit123-128_prepositions_w_key.pdf

Lesson plan


support materials covered
      Market Leader 3rd Intermediate
      (continuation from previous lesson)
      useful language
      Lexical material: Telephoning, stating your purpose, showing interest, ending a call

      pg 79 ex C role play
      student A pg 137
      student B pg 142


      Case study - Fast fitness
      T / Cl
      How do you attract people to fitness clubs?
      - ...

      pg 80 background
      reading
  
      pg 80 task 1
      reading pg 81 cards

      SSS rank candidates in terms of suitability 

      pg 80 task 2 listening
      market_leader_3rd_intermediate_audio_cd02_010.ogg
      market_leader_3rd_intermediate_audio_cd02_011.ogg
      market_leader_3rd_intermediate_audio_cd02_012.ogg
      market_leader_3rd_intermediate_audio_cd02_013.ogg

        DVD case study   
            
      
new expressions
      to bug = to annoy or irritate sb
      flair ~ for sth = a natural ability to do sth well
      to liaise (with sb) (especially BrE) = to work closely with sb and exchange information with them
      outstanding = extremely good; excellent
      to put / to lay one's cards on the table = to let someone know your position and interest openly; deal honestly; act without trickery or secrets

deco - delayed error correction / favourite mistakes
      this sport is not linked to  does not depend on  your physical skills
        I'm out of   it's beyond my    control
      I   had a lack of    lacked    time
      they focus  at     on   all core developments
      I've tried to   make   motivate    myself   to    go to the gym regularly
      the less  affordable     interesting    candidate
        she has  her experience  is    not very appropriate for this position

pig - pronunciation & intonation guidelines
      to breathe /bri:ð/
      breath /breθ/

[top]

20170524 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Intermediate
      pg 75 ex A vocabulary

      optional homework
      pg 73 writing
      ~ 200 words
      describe the business culture in Russia
      use topics (categories) listed at the bottom of pg 73
      send in *docx format
      duncanpotter@yandex.ru

      rescheduled from previous lesson
      pg 76 ex A reading
      student A pg 76 Women at work
      student B pg 137 Human resources
      pg 76 ex B

Lesson plan


support materials covered
      Market Leader 3rd Intermediate
      pg 76 ex A reading
      student A pg 76 Women at work
      student B pg 137 Human resources

      pg 76 ex B 
      article A
      article B

      pg 76 ex C

      pg 76 ex D E speaking

      Functional language: Finding a job
      pg 77 ex A listening
      market_leader_3rd_intermediate_audio_cd02_06.ogg

      pg 77 ex B C listening
      market_leader_3rd_intermediate_audio_cd02_07.ogg

      pg 77 ex D listening
      market_leader_3rd_intermediate_audio_cd02_08.ogg
      
      pg 77 ex E speaking


      Grammar: Verb patterns (ing forms vs infinitives)
      T / Cl
      Do you mind [to open / opening] the window?
      - opening the window
      = verb + ing
      
      I enjoy...
      - playing golf
      = verb + ing

      He said to do this particular thing to me (but he said sth else to you!)
      = verb + to + infinitive + object

      He told me to do that
      = verb + object + to infinitive

      He helped me do this presentation
      = verb + object + infinitive

      Learning Chinese [means spending / means to spend] a lot of time studying
      - means spending
      = involves

      He [means to learn / means learning] Chinese
      - means to learn
      = intention

      He stopped [to smoke / smoking] because he gave up drinking
      - smoking
      stop + gerund
      = he completely finished something
      
      He stopped [to smoke / smoking] because he needed a drink
      - to smoke
      stop + to-infinitive
      = he paused in order to do something

      Concl:
      Verb patterns can sometimes change the meaning of verb

      Hint:
      verb + ing = about the past
      verb + to + infinitive = about the future


      T / Cl
      I regret [to buy / buying] this car
      - buying
      regret + verb + ing
      = verb pattern (always ing)

      Verb patterns with like to express different meanings
      T / Cl
      I don't like [to get up / getting up] early
      - both correct...

      I don't like getting up early
      - like +  ing
      = true feeling

      On a Monday morning, I like to get up early to plan my work for the week
      - like + infinitive
      = reason

      conclusion regarding 'to like'
      = verb pattern is not always +ing


      try + infinitive / gerund 
      T / Cl
      I have tried [to call / calling] him in the morning (& finally got through)
      - to call
      = try + infinitive
      action completed

      I have tried [to call / calling] him all morning
      - calling
      = try + gerund
      failed



Verbs with ing

      to admit [or to admit that] 
      to avoid 
      to carry on 
      to consider
      to deny [or to deny that] 
      to enjoy 
      to fancy 
      to finish 
      to give up 
      to go on 
      to imagine  
      to keep 
      to keep on 
      to mind 
      to postpone 
      to put off 
      to risk 
      to suggest [or to suggest that] 
      to think of


      pg 78 ex A B

      set for homework
      pg 78 ex C

      pg 78 ex D

      Functional language: Getting information on the telephone
      pg 79 ex A B listening
      market_leader_3rd_intermediate_audio_cd02_09.ogg
      
new expressions
      to account for = to be the explanation or cause of sth; to be a particular amount or part of sth
      induction = training course for new employees, students, etc. 
      that is designed to give them a general introduction to the business, school, etc
      desirable = that you would like to have or do; worth having or doing
      to assess ~ sb/sth (as sth) = to make a judgement about the nature or quality of sb/sth
      sleek = smooth and shiny
      to pursue = to do sth or try to achieve sth over a period of time;
      to follow or chase sb/sth, especially in order to catch them
      to storm = to attack a place suddenly and capture it
      boardroom = room in which the meetings of the board of a company 
      (= the group of people who control it) are held

      job seeker = person without a job who is trying to find one
      interim /'intə:əm/ = intended to last for only a short time until sb/sth more permanent is found
      notice = information or a warning given in advance of sth that is going to happen

deco - delayed error correction / favourite mistakes
        any    a candidate / zero article candidates  can apply to their company
      online recruitment  develops   is developing  very fast
      special services which  are helping    help    to find a job
      I understand what  does  it  mean     means  
      how  many    much   time she needs to tell her company

pig - pronunciation & intonation guidelines

[top]

20170518 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Intermediate
      pg 65 Unit B revision

      pg 76 ex A reading
      student A pg 76 Women at work
      student B pg 137 Human resources
      pg 76 ex B

Lesson plan


support materials covered
      Market Leader 3rd Intermediate
      Case study - Business culture briefing
      pg 72 background 
      reading 

      pg 73 listening
      market_leader_3rd_intermediate_audio_cd02_03.ogg

      topics for a business culture workshop
      - level of English
      - formality
      - greetings
      - topics of conversation
      - gifts

      pg 73 task 1 2 3


            

      Unit 8 Human resources
      T / Cl
      What skills are important to find a job?
      - ...

      pg 74 ex A B C starting up

      Lexical material: Recruitment processes (screening, shortlists, interview panel, induction)
      pg 75 ex A  vocabulary
      pg 75 ex B vocabulary

      pg 75 ex C listening
      market_leader_3rd_intermediate_audio_cd02_04.ogg

      pg 75 ex D speaking

      Lexical material: Adjectives describing professional qualities & skills
      pg 75 ex E

      pg 75 ex F listening
      market_leader_3rd_intermediate_audio_cd02_05.ogg
    
new expressions
      vacancy = job that is available for sb to do
      probationary = under terms not final or fully worked out or agreed upon;
      serving for trial
      covering letter = letter containing extra information that you send with sth
      mental ability = power to learn or retain knowledge
      psychometric /,saɪkəˈmetrɪk/ test = standardized procedure for measuring sensitivity or memory or intelligence or aptitude or personality etc
      to shortlist = to put someone or something on a short list; to select
      to assemble = to bring people or things together as a group
      interview panel = group of specialists who give their advice or opinion about sth; 
      a group of people who discuss topics of interest on television or radio

deco - delayed error correction / favourite mistakes
      the business culture is similar  with     to (the one in)  European countries
      it's not easy to  be     get  there (MGU)
      it  's already show to     already shows   me the level
      in case you can   do     set up / start up / run  your own business
      I'd like to be more confident  for    in  my future
      nobody in the company will  talked     tell  him how to do sth
      I wasn't very experienced   at those times     in those days  
      when you  have    already passed through nothing can  borrow    bother   you

pig - pronunciation & intonation guidelines

[top]

20170506 (1 hr)

Homework [from previous lesson]

      Market Leader 3rd Intermediate
      pg 71 ex E listening

      pg 72 background 
      reading 

      rescheduled from previous lesson
      pg 63-64 Unit B revision

Lesson plan


support materials covered
      Market Leader 3rd Intermediate
      Functional language: Social English
      pg 71 ex A listening
      market_leader_3rd_intermediate_audio_cd01_048.ogg

      pg 71 ex B C speaking

      pg 71 ex D listening
      market_leader_3rd_intermediate_audio_cd02_01.ogg

      set for homework
      pg 71 ex E listening
      market_leader_3rd_intermediate_audio_cd02_02.ogg

      pg 71 ex F  G  speaking

      pg 71 ex E listening
      market_leader_3rd_intermediate_audio_cd02_02.ogg
      feedback

new expressions
      it's on me = to offer to pay the bill
      appearance = way sth looks / seems
      marital status = the fact of whether you are single, married
      gender = the fact of being male or female

deco - delayed error correction / favourite mistakes
      Thank you, that  sounds   looks   good  very tasty / delicious   , I'm afraid I'm full already
      Let me introduce  (you to)  my wife
        the   life  is still go   goes   on
      you could  always lost that    have already missed the main    idea of the meeting
      you should be  good    very / rather  polite

pig - pronunciation & intonation guidelines
      Swedes /'swi:dz/
      objective /əbˈdʒektɪv/
      talk /'tɔ:k/
      door /dɔ:/

[top]

20170427 (1 hr)

Homework [from previous lesson]

      Market Leader 3rd Intermediate
      pg 63 Unit B revision

      pg 68 ex A vocab 
      pg 69 ex A B reading
      Culture shock

      optional homework
      review on-line the use of articles
      upper intermediate
      https://owl.english.purdue.edu/exercises/2/1/12
      https://owl.english.purdue.edu/exercises/2/1/13
      advanced
      http://www.learnenglishfeelgood.com/english-article-no-article1.html

Lesson plan


support materials covered
      Market Leader 3rd Intermediate
      Lexical material: Idioms
      pg 68 ex A vocab 

      pg 68 ex B listening
      market_leader_3rd_intermediate_audio_cd01_047.ogg

      pg 68 ex C D vocab
      
      pg 68 ex E speaking


      pg 69 ex A B reading
      Culture shock

      pg 69 ex C speaking

       pg 69 ex D  

      Grammar: Advice, obligation & necessity
      must / have to
      I ___ remember to give him a call
      - must
      [you think something is necessary / someone else says it's necessary]
      - you think something is necessary 
      = speaker's perspective

      I ___ work this Saturday
      - have to
      [you think something is necessary / someone else says it's necessary]
      - someone else says it's necessary
      = external reason


      must / had to
      You say talking about today
      I must finish by the end of the month

      You say talking about the past
      I ___  finish by the end of the month
      - had to 
      = past form of 'must'

      In this company you must wear a tie every day
      In that company you [mustn't / don't have to] wear a tie every day
      - don't have to
      = not obligatory
      (mustn't = not allowed)

      must meaning a polite encouragement / request 
      If you have any doubts you must ask me
      - you must
      = don't hesitate

      pg 70 ex A language review

      pg 70 ex B reading
      Chinese business protocol & etiquette
            
new expressions
      spouse = husband or wife
      to cope with = to deal successfully with sth difficult
      funeral = ceremony, usually a religious one, for burying or cremating (= burning) a dead person
      to belch = to let air come up noisily from your stomach and out through your mouth
      to slurp = to make a loud noise while you are drinking sth

deco - delayed error correction / favourite mistakes
      and I haven't  catched   caught   the idea
      I'm not fully involved  to   into  this topic
      in  terms of many points   many aspects  
      to  take a piece of  have some   rest
      I always thought it was  a   the  contrary 
      it's more   affordable   appropriate  
      we  have no   don't have   this rule in Russia
      you must give an  uncountable   odd  number of flowers
      you shouldn't give an  even  number of flowers

pig - pronunciation & intonation guidelines

[top]

20170415 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Intermediate
      pg 64 Unit B revision
      pg 65 Unit B revision

Lesson plan


support materials covered
      Market Leader 3rd Intermediate
      Unit 7 Cultures
      pg 66 ex A B starting up
      pg 66 ex C 

      pg 66 ex D E

      Functional language: Cultural differences
      pg 67 ex A listening
      market_leader_3rd_intermediate_audio_cd01_044.ogg

      T / Cl
      Should you get down to business straight away 
      or first get to know each other?
      - ...

      pg 67 ex B listening
      market_leader_3rd_intermediate_audio_cd01_045.ogg

      T / Cl
      How can you be a good listener?
      - ...

      pg 67 ex C listening
      market_leader_3rd_intermediate_audio_cd01_046.ogg

      pg 67 ex D speaking 

new expressions
      to stumble ~ (over / on sth) = to hit your foot against sth while you are walking or running and almost fall
      to teeter = to stand or move in an unsteady way so that you look as if you are going to fall
      seasoning = substance used to add flavour to food, especially salt and pepper
      on the brink = facing a new event that's about to happen

      non judgemental = not judging people and criticizing them too quickly
      to break the ice = to conquer the first difficulties in starting a conversation, getting a party going, or making an acquaintance
      to be in hot water = to be in trouble
      to be thrown in at the deep end = to be given a difficult job without preparation
      to see eye to eye on = to agree fully; hold exactly the same opinion
      to get on like a house on fire = to get quickly have a positive relationship with someone
      like a fish out of water = person who is out of his proper place in life; someone who does not fit in
      eye-opener = event, experience, etc. that is surprising and shows you sth that you did not already know
      to put your foot in it = to say or do sth without thinking carefully so that you embarrass or upset someone

deco - delayed error correction / favourite mistakes
      I could have a  contrary   contradictory   expression
      comparing with their  povertry   poverty  
      we can be a bit  annoying   annoyed     comparing   when we compare  what we see
      when  the  business people are working  in  abroad
      in order not to  make a harm  hurt someone's feelings   during negotiations
      it's not  such   as  important as in other countries
      the person feels  himself or herself  a bit stressed
      presents could have influence  for   on  your future decisions

pig - pronunciation & intonation guidelines

[top]

20170408 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Intermediate
      pg 62 Unit B revision
      pg 63 Unit B revision

      pg 59 tasks
      role play - entrepreneurs vs tycoons
      choose one of the products
      prepare an elevator pitch
      2-3min

      to be scheduled for next lesson
      pg 64 Unit B revision

Lesson plan


support materials covered
      Market Leader 3rd Intermediate
      (continuation of previous lesson)
      pg 59 tasks
      role play - entrepreneurs vs tycoons
      choose one of the products
      prepare an elevator pitch

      pg 50 DVD case study
      

      feedback
 
      Working across cultures 2
      International meetings
       pg 60 ex A

      pg 60 ex B C quiz  

      T / Cl
      What kind of meetings do you dislike 
      [those sticking to an agenda / those which are less structured]?
      - ...

       pg 60 ex D reading  

      pg 60 ex E F listening
      market_leader_3rd_intermediate_audio_cd01_043.ogg

      Lexical material: International meetings
      pg 60 ex G vocab

      pg 61 task
       choose a chairperson to head the meeting  
      SSS discuss advantages & disadvantages of each recommendation
      
new expressions
      inevitably = as is certain to happen
      heated = full of anger and excitement
      to safeguard ~ sth (against / from sth) | ~ against sth (formal) = to protect sth from loss, harm or damage; to keep sth safe
      seniority = fact of being older or of a higher rank than others;
      rank that you have in a company because of the length of time you have worked there
      e.g. a lawyer with five years' seniority
 
deco - delayed error correction / favourite mistakes
      it looks like  an  ordinary lunch box
      in year  first    one  
      there  were   was  a lot of information
      even  if  they have a return on investment
      I've  catched   caught  the idea
      I write out   wrote / took down  
      they have their particular  impression     understanding / notion   of time
      it's very hard to  tell   talk  about that (problems with hierarchy) 
      it doesn't have any influence  to   on  meetings

pig - pronunciation & intonation guidelines

[top]

20170325 (1 hr)

Homework [from previous lesson]

      Market Leader 3rd Intermediate
      pg 55 ex D vocab
      pg 56 ex C D language review

      optional homework
      print the following support material for describing trends
      trends_pictogrammes.pdf

      optional homework
      Professional English in Use - Finance - Cambridge
      Units 24 25 34 35
      Interests, money markets, futures, derivatives
      read & choose keywords which you think are relevant to your needs
      complete exercises if time available
      check key (answers) at the end of the pdf file
      professional_english_in_use_finance_students_book_unit24_25_34_35_interests_money_markets_futures_derivatives_w_keys.pdf

Lesson plan


support materials covered
      check if interested in 
      Professional English in Use - Finance - Cambridge
      Units 24 25 34 35
      Interests, money markets, futures, derivatives
      read & choose keywords which you think are relevant to your needs
      complete exercises if time available
      check key (answers) at the end of the pdf file
      professional_english_in_use_finance_students_book_unit24_25_34_35_interests_money_markets_futures_derivatives_w_keys.pdf

      Professional English in Use - Finance
      Lexical material: Money markets
      T / Cl
      If you need to borrow or invest short-term capital,
      you [apply to a bank / turn to money markets]?
      - turn to money markets
      != corporate finance

      If you need short term liquidity,
      you [apply to a bank / turn to money markets]?
      - turn to money markets, though banks may have their own brokers too
      - use overdrafts

      What is the safest possible investment on the money markets?
      [treasury bill / commercial paper / certificate of deposit
      - treasury bill

      Which is the most profitable instrument on the money markets?
      [treasury bill / commercial paper / certificate of deposit
      - commercial paper

      Lexical material: Commodity futures 
      
      pros & cons of futures 
      + reduce uncertainty
      + you won't suffer severe losses
      - won't enjoy great profits either
      - obligation to sell or buy at given price despite fluctuations
      = instrument for hedging of big companies 

      Lexical material: Derivatives
      T / Cl
      Which are more attractive [futures / options]?
      - options are more expensive than futures
      - but futures involve obligation
      - while options give possibility to buy or sell an asset in the future
      


      Market Leader 3rd Intermediate
      pg 56 ex C language review

      pg 56 ex D

      description of trends
      SSS draw a line graph
      prepare its oral delivery to your partner
 
      Functional language: Dealing with figures
      pg 57 useful language

      pg 57 ex A student B
      pg 136 student A

      pg 57 ex B C listening
      market_leader_3rd_intermediate_audio_cd01_040.ogg

      Case study - Make your pitch
      pg 58 background - rules of the competition
      reading

      pg 59 listening
      market_leader_3rd_intermediate_audio_cd01_041.ogg
      market_leader_3rd_intermediate_audio_cd01_042.ogg

new expressions
      stake = money that sb invests in a company;
      an important part or share in a business, plan, etc. that is important to you and that you want to be successful
      by all means = definitely or certainly
      tycoon = person who is successful in business or industry and has become rich and powerful
 
deco - delayed error correction / favourite mistakes
      I just  came   ran  through the first unit
      I 'm   intend to  pass    cover  all this unit maybe next week
      sales have increased  on   by  2m euros
      we have increased sales by 2 million euros  comparing   in comparison with  last year  's  result
      let me show you our sales results in  details   detail  
      we  did   had / suffered / experienced / saw / witnessed  a great drop  (trough)  in April
      two hundred and twenty five  with   and  a quarter pence

pig - pronunciation & intonation guidelines
      it examines /i'gzæmənz/
      analysis /ə'næləsəs/
      flood /'fləd/
      risen /'rizən/

[top]

20170318 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Intermediate
      pg 54 ex A reading
      An inspirational story
      pg 55 Goldman Sachs's whizz kid wheeler dealer
      pg 54 ex B reading for detail
      pg 55 ex D vocab

Lesson plan


support materials covered
      Market Leader 3rd Intermediate
      Unit 6 Money
      T / Cl
      Where do you put your money?
      - in a piggy bank, under your mattress
      - on deposit
      - on a current account

      What does it say about your attitude to money? about your culture?
      - lack of trust in financial institutions?
      - preference for simple tools rather than investment tools 

      pg 52 ex A B starting up
      quiz

      Lexical material: Financial terms
      pg 53 ex A B

      set for homework
      pg 53 ex C E vocab

      postpone to next lesson
      pg 53 ex D listening
      market_leader_3rd_intermediate_audio_cd01_036.ogg

      pg 53 ex F speaking


      pg 53 ex C E vocab

      pg 53 ex D listening
      market_leader_3rd_intermediate_audio_cd01_036.ogg

      Lexical material: Managing investments
      pg 54 ex A listening
      market_leader_3rd_intermediate_audio_cd01_037.ogg

      pg 54 ex B listening
      market_leader_3rd_intermediate_audio_cd01_038.ogg

      pg 54 ex C listening
      market_leader_3rd_intermediate_audio_cd01_038.ogg

      was set for homework
      pg 54 ex A reading
      An inspirational story
      pg 55 Goldman Sachs's whizz kid wheeler dealer
      pg 54 ex B reading for detail

      pg 54 ex C speaking

      pg 55 ex D vocab
      feedback

      pg 55 ex E speaking

      Functional language: Describing trends


trends
 

      pg 56 ex A B language review
 
new expressions
      equity stake = money risked in a business 
      to owe ~ sth (to sb) (for sth) | ~ (sb) sth (for sth) = to have to pay sb for sth 
      that you have already received or return money that you have borrowed
      dividend = amount of the profits that a company pays to people who own shares in the company
      SME = small & medium size enterprises
      public utilities = private companies that must obey government rules, that supply essential services such as gas, water and electricity to the public

      wheeler-dealer = someone who does a lot of complicated business transactions
      whizz-kid = young person who is very skilled or successful at something
      bear market = market in which share prices are falling, encouraging selling;
      condition in which securities prices fall and widespread pessimism causes the stock market's downward spiral to be self-sustaining. Investors anticipate losses as pessimism and selling increases
      to tease = to laugh at sb and make jokes about them either in a friendly way or in order to annoy or embarrass them
      bull market = market characterized by rising prices for securities
      bear market = market characterized by falling prices for securities
      bull =  investor who expects prices to rise and, on this assumption, buys a security or commodity 
      in hopes of reselling it later for a profit. A bullish market is one in which prices are expected to rise
      bear =  investor who expects prices to decline and, on this assumption, sells a borrowed security or commodity 
      in the hope of buying it back later at a lower price, a speculative transaction called short-selling
      to thrive = to become, and continue to be, successful, strong, healthy, etc
      dividend = amount of the profits that a company pays to people who own shares in the company
      derivatives = contracts whose value is derived from another asset, which can include stocks, bonds, currencies, 
      interest rates, commodities, and related indexes
      purchasers of derivatives are essentially wagering on the future performance of that asset
      derivatives include such widely accepted products as futures and options
      ongoing = continuing to exist or develop; currently happening
      hedging = method of reducing the risk of loss caused by price fluctuation.
      consists of the purchase or sale of equal quantities of the same or very similar commodities 
      in two different markets at approximately the same time, 
      with the expectation that a future change in price in one market will be offset 
      by an opposite change in the other market

      to level off = to become level or even
      to fluctuate = to change frequently in size, amount, quality, etc., especially from one extreme to another
      to gain = to increase, improve, rise
      to halve = to become twice smaller
      to plummet = to fall suddenly and quickly from a high level or position; to plunge
      to halve = to reduce by a half; to make sth reduce by a half
      trough = opposite of peak in a trend; the lowest point

deco - delayed error correction / favourite mistakes
      it doesn't depend  of   on  the type of business
      they can't afford these new apartments  for   at  those prices
      they feel  themselves   not very confident in terms of profit margin
       disabled  people  with lack of physical ability  
      I was surprised in terms of  job   work  
      it   absolutely doesn't care   doesn't matter at all  
      they're trying  not to spend  them   it  (money)

pig - pronunciation & intonation guidelines

[top]

20170311 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Intermediate
      pg 49 ex H presentation delivery
      - choose any topic / product / service you wish
      - prepare for audio recording
      - 3 min only
      - use signalling language (signposting)
      optional support material for preparing preparations
      - read for gist the following guidelines for preparing a presentation
      
      $stmt = $db2->prepare("SELECT * FROM cci_cel_courses WHERE url LIKE ? ORDER BY url_order ASC") or die ('failed to prepare');
      $stmt->execute(array("%preparing_for_the_delivery_of_a_presentation.inc%"));
      while($row = $stmt->fetch(PDO::FETCH_ASSOC)) { echo "". $row['file_name'].""; }

      - practise signposting with the structure suggested in 
$stmt = $db2->prepare("SELECT * FROM cci_cel_courses WHERE url LIKE ? ORDER BY url_order ASC") or die ('failed to prepare');
$stmt->execute(array("%presentations.inc%"));
while($row = $stmt->fetch(PDO::FETCH_ASSOC)) { echo "". $row['file_name'].""; }
      and 
$stmt = $db2->prepare("SELECT * FROM cci_cel_courses WHERE url LIKE ? ORDER BY url_order ASC") or die ('failed to prepare');
$stmt->execute(array("%presentation_keywords.inc%"));
while($row = $stmt->fetch(PDO::FETCH_ASSOC)) { echo "". $row['file_name'].""; }
  
      - build a strong logical flow by using discourse markers from 
      $stmt = $db2->prepare("SELECT * FROM cci_cel_courses WHERE url LIKE ? ORDER BY url_order ASC") or die ('failed to prepare');
      $stmt->execute(array("%discourse_markers_mindmap.inc%"));
      while($row = $stmt->fetch(PDO::FETCH_ASSOC)) { echo "". $row['file_name'].""; }

Lesson plan


support materials covered
      Market Leader 3rd Intermediate
      Case study - Alpha advertising
      pg 50 background
      reading

      pg 51 task 1
      key questions - advertising team
      - SSS prepare an advertising campaign in pairs
      - SSS mingle, present their idea as a member of the advertising team
      - SSS change roles (advertising team or manager of client company)

      T / Cl
      How do you reach the PA's of VIP clients flying private and/or charted jets?
      - ...

      Panther Air
      - virals
      - adverts in on-board magazines
      - presence at various events 
      e.g. fashion shows, horse races

      E-book
      - skip rather standard features
      - focus on endorsement 
      - create brand image 
      e.g. fashionable-looking business lady reading in a cafe or VIP lounge at some airport in Dubai
      - marketing problem: need to rethink the product which is rather conventional

      Safe Haven
      - adverts in on-board magazines
      - paid reviews
      - get into partnership with travel agencies, tour operators


      DVD case study
      
      Conclusions
      - mustn't overload audience with information
      - mustn't rush

      to be confirmed
      pg 51 writing
      summary of the advertising concept
      see writing file pg 131

new expressions
      spoof = humorous copy of a film/movie, television programme, etc. that exaggerates its main features

deco - delayed error correction / favourite mistakes
       lady   ladies   and  gentlemens   gentlemen  
      harm to her  hairs   hair  
      a look at a    the   commercial package which we prepared for you
       in case of   if it had a   cheap price it  would be    could  work

pig - pronunciation & intonation guidelines
      consumers /kənˈsju:mə/

[top]

20170304 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Intermediate
      pg 47 ex E vocab publicity stunts

      pg 48 ex C D articles

      print & illustrate the following mindmap in your own way (use colours, symbols, etc)
      articles_mindmap.pdf

      update graded correction & send for a final review
      pg 43 writing
      formal e-mail by vice-president to CEO about the relocation
      send in *docx format
      duncanpotter@yandex.ru

Lesson plan


support materials covered
      Market Leader 3rd Intermediate
      Grammar: Articles
      T / Cl
      You want to find [ - / a / the] job
      - a job (countable)
      = indefinite article
      (not mentioned earlier)

      You want to find [ - / a / the] work
      - work (uncountable)
      = zero article 
      (not mentioned earlier)

      You've gained [ - / a / the] practical experience
      - practical experience (uncountable)
      = zero article 
      (not mentioned earlier but we know which one = shared knowledge)

      You have the practical experience which we need
      - practical experience (uncountable)
      = definite article 
      (not mentioned earlier but introduced for the 1st time in the main clause and defined by the relative clause)

      
articles_mindmap.png
 

      pg 48 ex A B C language review

      pg 48 ex C D articles
      feedback

      Functional language: Starting & structuring presentations
      pg 49 ex A

      pg 49 ex B listening
      market_leader_3rd_intermediate_audio_cd01_034.ogg

      pg 49 ex C 

       pg 49 ex D practice of the opening only  

      Functional language: Signposting, signalling in presentations
      pg 49 ex E F G listening
      market_leader_3rd_intermediate_audio_cd01_035.ogg

      Lexical material: Introducing the topic of a presentation, giving a plan of your talk, inviting questions
      useful language

      set for homework - to be confirmed
      pg 49 ex H presentation delivery
      - choose any topic / product / service you wish
      - prepare for audio recording
      - 3 min only
      - use signalling language (signposting)
      - avoid redundant language
      e.g.
      and  afterwards   we will finish with
       and   afterwards we will  finish   continue   with
       and afterwards   we will finish with


new expressions
      to be due to = to be expected to
      vital = essential
      to mature = to become fully grown or developed
      to refer to sb/sth (as sth) = to mention or speak about sb/sth

deco - delayed error correction / favourite mistakes
      I had an intensive mail  change   exchange  with them
      Ladies and  gentlemens    gentlemen   
      and  afterwards   we will finish with
       and   afterwards we will  finish   continue   with
       and afterwards   we will finish with
      we had a very intensive  plan for the day   agenda / time schedule / deadlines  
      objectives for the manager who will  be  in charge of the territory

pig - pronunciation & intonation guidelines

[top]

20170224 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Intermediate
      pg 46 ex A B reading
      A new kind of campaign

      pg 43 writing
      formal e-mail by vice-president to CEO about the relocation
      send in *docx format
      duncanpotter@yandex.ru

Lesson plan


support materials covered
      Market Leader 3rd Intermediate
      Unit 5 Advertising
      continuation from previous lesson
      pg 45 ex F speaking

      T / Cl
      you [endorse / run] a campaign
      - run

      you [endorse / run] a product
      - endorse

      pg 45 ex C D vocab

      pg 45 ex E vocab


      T / Cl
      What makes a good advertisement?
      - ...

      pg 45 ex G H I speaking

      pg 46 ex A reading
      A new kind of campaign

      pg 46 ex B reading comprehension

      pg 47 ex C D vocab

      set for homework
      pg 47 ex E vocab

       pg 47 ex F speaking  

      pg 45 ex G H I speaking
      SSS practise new vocab


      Functional language: How advertising works
      pg 47 ex A B listening
      market_leader_3rd_intermediate_audio_cd01_031.ogg

      pg 47 ex C listening
      market_leader_3rd_intermediate_audio_cd01_032.ogg

      pg 47 ex D listening
      market_leader_3rd_intermediate_audio_cd01_033.ogg

      pg 47 ex E speaking
     
new expressions
      autonomous = independent
      advertorial = advertisement that is written and presented in the style of an editorial or journalistic report
      billboard / hoarding = large board on the outside of a building or at the side of the road, used for putting advertisements on
      commercial = advertisement on the radio or on television
      pop-up = advert brought to the screen of your web-browser quickly while you are working on another document
      controversial = causing a lot of angry public discussion and disagreement
      to tune out = to lose attention
      subliminal advertising = affecting your mind even though you are not aware of it

      to tip off = to tell something not generally known
      word of mouth = by spoken rather than written means
      stunt = dangerous and difficult action that sb does to entertain people, especially as part of a film
      intangible = that does not exist as a physical thing but is still valuable to a company
      to tackle = to deal with; to make a determined effort to deal with a difficult problem or situation
      to devote onself to sb/sth = to give most of your time, energy, attention, etc. to sb/sth

deco - delayed error correction / favourite mistakes
      people who  are  involved  to   in  sports activities
      we  hardly   can  not   hardly    to   measure the effect of this kind of activity
      we do not want to have  an   influence  for   on  children
      such kind of advert  at   in  the morning

pig - pronunciation & intonation guidelines
      event /i'vent/
      effect /ə'fekt/

[top]

20170211 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Intermediate
      Case study
      pg 42 background
      reading

      pg 46 ex A B reading
      A new kind of campaign

Lesson plan


support materials covered
      Market Leader 3rd Intermediate
      Case study 4 - InStep's relocation
      pg 42 background
      reading
      

       pg 42 getting to know you meeting

      pg 43 task - role play  

      pg 43 message from vice-president
      reading

      pg 43 listening
      staff worries
      market_leader_3rd_intermediate_audio_cd01_030.ogg

      pg 43 task - role play
          pg 135 vice president
          pg 141 against relocation 
          pg 144 in favour of relocation
          pg 144 independent management consultant 

      DVD case study
      
      risks & solutions
      - lose talent
      + give plenty of time to accept the decision (anger, blame others, self, sadness) 
      + find new motivation
      + ensure there is shared understanding of the situation & pressure

      to be confirmed
      pg 43 writing
      formal e-mail by vice-president to CEO about the relocation


      Unit 5 Advertising
      pg 44 starting up

      Lexical material: Advertising media & methods
      pg 44 ex A B vocab
    
new expressions
      crèche = day nursery

deco - delayed error correction / favourite mistakes
      a  little   short   break till  the  April
      a little bit more than 100 kms from  the  Paris
      they will be  opposite   against / opposed to  relocation
      not a good influence  for   on  them
      only one point  familiar with   related to  staff interest
      we tried to take into  the  account all your needs

pig - pronunciation & intonation guidelines

[top]

20170128 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Intermediate
      pg 37 ex D
      pg 39 ex B C language review
      pg 40 ex D

Lesson plan

  
support materials covered
      Market Leader 3rd Intermediate
      Lexical material: Company organisation
      pg 40 ex A listening
      market_leader_3rd_intermediate_audio_cd01_024.ogg

      pg 40 ex B listening
      market_leader_3rd_intermediate_audio_cd01_025.ogg

      pg 40 ex C D listening
      market_leader_3rd_intermediate_audio_cd01_026.ogg

      pg 40 ex E speaking
      SSS describe the kind of organisation of their workplace
      - organised by function
      e.g. marketing in charge of all countries
      - geographic based organisation 
      e.g. sometimes more effective
      - report to & decision-making from
      e.g. regional organisation or headquarters

      Functional language: Socialising, introductions & networking
      pg 41 ex A listening
      market_leader_3rd_intermediate_audio_cd01_027.ogg
      market_leader_3rd_intermediate_audio_cd01_028.ogg
      market_leader_3rd_intermediate_audio_cd01_029.ogg
  
       pg 41 ex B listening
      market_leader_3rd_intermediate_audio_cd01_027.ogg  
      
      pg 41 ex  C  D listening
      market_leader_3rd_intermediate_audio_cd01_028.ogg

       pg 41 ex E listening
      market_leader_3rd_intermediate_audio_cd01_029.ogg  

      Lexical material: Greetings, responding, introducing oneself/sb else, networking
      useful language

       pg 41 ex F role play  

new expressions
      outsourcing = arranging for sb outside a company to do work or provide goods for that company

deco - delayed error correction / favourite mistakes
      they look  to   at   the company structure
      now it's  clearly   more clear  
      we have  some   our  (own)   exceptions in terms of structure
      I'm trying to follow the FMCG market  at all   in general  
      banks were built for  a lot of special functions   money laundering  

pig - pronunciation & intonation guidelines
      doubt /'daut/

[top]

20170121 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Intermediate
      pg 33 writing
      Marco's reply
      update graded correction

      pg 38 ex A B reading
      pg 38 Success can be a game with many players

Lesson plan


support materials covered
      Market Leader 3rd Intermediate
      Unit 4 Organisation
      pg 36 ex A B starting up 

      Lexical material: Company structure
      T / Cl
      What is the difference between a subsidiary and an outlet?
      - outlet only sells products or provides services

      pg 37 ex A vocab

      pg 37 ex B listening
      market_leader_3rd_intermediate_audio_cd01_021.ogg

      pg 37 ex C

      set for homework
      pg 37 ex D

      pg 37 ex E listening
      market_leader_3rd_intermediate_audio_cd01_022.ogg

      pg 37 ex F listening
      market_leader_3rd_intermediate_audio_cd01_023.ogg

      pg 37 ex G

      pg 38 ex A B reading
      pg 38 Success can be a game with many players

      pg 38 ex C reading comprehension

      pg 39 ex D E

      Grammar: Noun combinations
      T / Cl
      a hotel has 5 stars
      a [5 stars / 5 star] hotel
      - 5-star

      pg 39 ex A B C language review

      set for homework
      pg 40 ex D 

new expressions
      seniority = fact of being older or of a higher rank than others;
      rank that you have in a company because of the length of time you have worked there
      e.g. a lawyer with five years' seniority
      outlet = shop/store or an organization that sells goods made by a particular company or of a particular type
      subsidiary = business company that is owned or controlled by another larger company
      to mend = to repair
      warehouse = building where large quantities of goods are stored, especially before they are sent to shops/stores to be sold
      consignment = quantity of goods that are sent or delivered somewhere
      consignment note = document listing goods that have been sent
      to carry out = to execute, implement
      perk = something you receive as well as your wages for doing a particular job
      e.g. car, free health insurance
      to foster = to encourage sth to develop
      to empower = to give sb the power or authority to do sth
      incentive ~ (for / to sb/sth) (to do sth) = something that encourages you to do sth
      to respond ~ (to sth) (with sth / by doing sth) = to do sth as a reaction to sth that sb has said or done

deco - delayed error correction / favourite mistakes
      I'm absolutely sure nobody won't do   nothing   anything  about it
      only the biggest companies could  allow   afford  to work there
      they're not involved  to   in  everyday sales
      I feel  myself  more confident

pig - pronunciation & intonation guidelines
      hierarchical /haɪə'rɑ:kɪkəl/
      salon /sæˈlɔ:ŋ/

[top]

20170111 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Intermediate
      pg 33 writing
      Marco's reply

      pg 32 35 Unit A revision

Lesson plan


support materials covered
      Market Leader 3rd Intermediate
      pg 32 35 Unit A revision
      feedback

      Working across culture
      Functional language: Socialising
      pg 30 ex A B C speaking

      pg 30 ex D E listening
      market_leader_3rd_intermediate_audio_cd01_019.ogg

      pg 30 F G listening
      market_leader_3rd_intermediate_audio_cd01_020.ogg

      pg 30 ex H I 

      pg 31 tasks 1 2 3

new expressions
      stride = improvement in the way sth is developing
      glitzy = extravagant, ostentatious; tawdry, gaudy
      to hang on = to wait
      to keep to the point = to focus on the main topic and not to digress
      to bother = to annoy, worry or upset sb; to cause sb trouble or pain

deco - delayed error correction / favourite mistakes
        the  Antonio works as a sales manager
      they would like to listen  to  good speakers
      they want to  visit  see a   few  main   keynote   speakers
      I'm really  interesting   interested  in customer care
      we have no  any   lack of  we don't lack    consumers   customers  
     we have a very well known  chief   chef   

pig - pronunciation & intonation guidelines

[top]

20161227 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Intermediate
      pg 28 background (Company profile) reading 
      pg 33 34 Unit A revision

Lesson plan


support materials covered
      Market Leader 3rd Intermediate
      Case study - Acquiring Asia Entertainment
      T / Cl
      Is it easy or difficult to take over a Chinese company?
      - probably difficult
      Can speaking the language be enough?
      - ...

      pg 28 background (Company profile)
      reading 

      pg 29 listening
      market_leader_3rd_intermediate_audio_cd01_018.ogg
      SSS compare notes

      pg 29 Problems
      reading

      task 1 2
      hold a meeting
      follow the agenda

      T / Cl
      Do they aspire to Anglo-Saxon values,
      or do they want want some Chinese channel reminiscent of the Bollywood film industry?
      - ...

      to be confirmed
      pg 29 writing action minutes for the meeting
      see writing file pg 129

      DVD case study
            
new expressions
      redundancies = job losses

      to sneak = to go somewhere secretly, trying to avoid being seen
      to regain = to get back sth you no longer have, especially an ability or a quality
      to pledge ~ sth (to sb/sth) = to formally promise to give or do sth
      reluctant = hesitating before doing sth because you do not want to do it or because you are not sure 
      that it is the right thing to do

deco - delayed error correction / favourite mistakes
      they are prepared for  take   taking  over
      it's a great  basement   base / foundation / start  for your career
      we have a huge  back effect   side effect  due to the merger
      in this case it looks  that   as if  they were too fast
      they are not involved  to   in  what management are  saying to   telling   them

pig - pronunciation & intonation guidelines
      enormously /ɪnɘ:mɜslɪ/

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20161220 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Intermediate
      pg 23 ex B vocab 
      pg 26 ex B grammar
      pg 27 ex D prepare for the role play
      pg 28 background (Company profile) reading 

      update graded correction (sent by e-mail)
      20161217_e-mail_of_apologies_enovikov_graded_correction.docx

Lesson plan


support materials covered
      Market Leader 3rd Intermediate
      Functional language: Managing a meeting
      pg 26 ex A speaking

      pg 26 ex B listening 
      market_leader_3rd_intermediate_audio_cd01_017.ogg

      Lexical material: Setting objectives, asking for reactions, dealing with interruptions
      useful language

      pg 27 ex C listening 
      market_leader_3rd_intermediate_audio_cd01_017.ogg

      pg 27 ex D briefing notes

new expressions
      stride = improvement in the way sth is developing
      glitzy = extravagant, ostentatious; tawdry, gaudy
      to hang on = to wait
      to keep to the point = to focus on the main topic and not to digress
      to bother = to annoy, worry or upset sb; to cause sb trouble or pain

deco - delayed error correction / favourite mistakes
      I've  choose   chosen  downgraded
      no smoking  at   on  the company's premises
       in order to   so that   they have  a  time to satisfy their addiction / need
      every person is in charge  for   of   its   their   own KPI
      I have no  any  idea
      now we have to calculate how much it will  be  cost
      customers feel  themselves  not very comfortable
      with  a    good   well  cut hair
      it  has the   makes  sense

pig - pronunciation & intonation guidelines
      effect /ə'fekt/

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20161217 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Intermediate
      pg 24 ex A B reading
      pg 24 Mercedes star twinkles once more
      pg 25 ex C vocab

Lesson plan


support materials covered
      Market Leader 3rd Intermediate
      Unit 3 Change
      pg 22 ex  A B   C starting up

      Lexical material: Describing change
      pg 23 ex A B  C   vocab 

      set for homework
      pg 23 ex B vocab 

      pg 24 ex A B reading
      pg 24 Mercedes star twinkles once more

      pg 25 ex C vocab

      pg 25 ex D reading comprehension

      pg 25 ex E speaking

      Functional language: Helping companies to change
      pg 25 ex A listening 
      market_leader_3rd_intermediate_audio_cd01_014.ogg

      pg 25 ex B listening 
      market_leader_3rd_intermediate_audio_cd01_015.ogg

      T / Cl
      - change fatigue
      - management's engagement (and being a raw model)

      pg 25 ex C listening 
      market_leader_3rd_intermediate_audio_cd01_016.ogg

  
      Grammar: Present perfect vs past simple
      T / Cl
      He worked in this company for many years
      - he used but he doesn't anymore
      point in time
      = past simple

      He has worked in this company for many years
      - he still works
      experience & relevance to today
      = present perfect


      time markers with past simple
      yesterday - since - last night - just after you left - in 2016
      before the meeting - earlier this morning 
      yet (AmEn only)- already (AmEn only)- recently (AmEn only)

      time markers with present perfect
      so far - yet - already - since - for - just
      it's the first time - recently (BrEn only)

      time markers with both past simple and present perfect (BrEn / AmEn)
      for years


      Grammar: Questions with present perfect and answers with past simple
      T / Cl
      Has he ever been to London?
      = present perfect
      Yes, he [has / was]
      - has
      Yes, actually he [has been / was] last week
      - he was
      = past simple

      pg 26 ex A

      set for homework
      pg 26 ex B

      pg 26 ex C speaking

new expressions
      hostile = very unfriendly or aggressive and ready to argue or fight
      to downgrade  sb/sth (from sth) (to sth) = to move sb/sth down to a lower rank or level
      to reassess = to think again about sth to decide if you need to change your opinion of it

      severe = extremely bad or serious
      decade = 10 years
      trailblazer = person who is the first to do or discover sth and so makes it possible for others to follow; innovator, pioneer
      rival /'raivəl/ = competitor
      jealous = feeling angry or unhappy because sb you like or love is showing interest in sb else;
      feeling angry or unhappy because you wish you had sth that sb else has
      envy = feeling of wanting to be in the same situation as sb else; the feeling of wanting sth that sb else has
      walrus moustache = (informal) a long thick moustache that hangs down on each side of the mouth
      bottom line = the most important thing that you have to consider or accept;
      amount of money that is a profit or a loss after everything has been calculated
      lustre /'ləstə:/ = shining quality of a surface;
      quality of being special in a way that is exciting
      to tarnish = to spoil the good opinion people have of sb/sth

      raw model / role model = person whose behaviour, example, or success is or can be emulated by others, especially by younger people
      to sustain = to provide enough of what sb/sth needs in order to live or exist;
      fatigue = feeling of being extremely tired, usually because of hard work or exercise;
      feeling of not wanting to do a particular activity any longer because you have done too much of it
      aligned = brought into agreement or cooperation on the side of a faction, party, or cause
      to measure sb/sth (for sth) = to find the size, quantity, etc. of sth in standard unit;
      to judge the importance, value or effect of sth;
      to measure (sb/sth against sb/sth) = to compare sb/sth with sb/sth
      redundancies = job losses

deco - delayed error correction / favourite mistakes
      everything looks not really  scared   scary / scaring  
      I don't know what  does   it   mean   means  
      it's false  either   too  
      I just passed near  with  a new Mercedes dealer
      almost nothing has  been  changed during the past 10 years
      we had  another   other  changes too

pig - pronunciation & intonation guidelines
      Mercedes /mə:'seidi:z/

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20161209 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Intermediate
      pg 15 ex B vocab
      pg 17 ex E reading vocab
      pg 18 ex B C

      pg 20 background
      pg 21 four claims 
      reading

      optional homework
      print & illustrate the following mindmaps in your own way (use colours, symbols, etc)
      http://www.ictnle.com/mindmaps/future_forms_mindmap.pdf

Lesson plan


support materials covered
      Market Leader 3rd Intermediate
      pg 15 ex B vocab
      feedback with listening

      pg 15 ex C listening
      market_leader_3rd_intermediate_audio_cd01_08.ogg

      Functional language: Answering the phone, making contact, stating your purpose, responding, closing
      useful language

      pg 19 ex D role play

      Case study - Business travel services
      T / Cl
      What actions should BTS take to keep its dissatisfied clients from NeoTech?
      - ...

      pg 20 background
      pg 21 four claims 
      reading

      stage 1
      role play telephone conversation

      stage 2
      role play telephone conversation
      
      stage 3 
      role play meeting

      pg 21 tasks 1 2 3

      pg 21 DVD case study

      optional homework
      pg 21 writing an e-mail
      - apologise for the inconvenience
      - offer some good will gesture
      - use writing file pg 127
      send in *docx format
      duncanpotter@yandex.ru
 
new expressions
      engaged = (of a telephone line) being used
      to hold = to wait until you can speak to the person you have telephoned
      to put sb through to = to connect by telephone
      to come up = (of a problem) to appear suddenly or unexpectedly
      to make (it) = (about a meeting) to be able to do sth in time or at a particular time
      to postpone ~ sth (to / until sth) = to arrange for an event, etc. to take place at a later time or date

      to retain = to keep
      household name = name that has become very well known
      account manager = someone in a company who takes care of particular clients

deco - delayed error correction / favourite mistakes
      I can't  really   attend  the meeting  tomorrow
      if it suits  to  you

pig - pronunciation & intonation guidelines

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20161130 11:00-12:00 (1 hr)

Homework [from previous lesson]

      Market Leader 3rd Intermediate
      pg 16 ex B reading
      What business travellers want
      pg 17 student A
      Counting the ways to bridge the gulf
      pg 134 student B
      Business travel on a budget
      pg 17 ex D reading

Lesson plan


support materials covered
      Market Leader 3rd Intermediate
      Unit 2 Travel
      T / Cl
      What was your best travel experience? What was your worst?
      - ...

      pg 14 ex A starting up

      Lexical material: Travel experience & common irritations
      pg 14 ex B vocab

      pg 14 ex C listening
      market_leader_3rd_intermediate_audio_cd01_07.ogg

      pg 14 ex D discussion

      Lexical material: British English vs American English
      pg 15 ex A vocab

      set for homework
      pg 15 ex B vocab

      pg 15 ex C listening
      market_leader_3rd_intermediate_audio_cd01_08.ogg

      Hyatt Hotels
      pg 16 ex A listening
      market_leader_3rd_intermediate_audio_cd01_09.ogg

      pg 16 ex B listening
      market_leader_3rd_intermediate_audio_cd01_010.ogg

      pg 16 ex C listening
      market_leader_3rd_intermediate_audio_cd01_011.ogg

      pg 16 ex A discussion

      pg 16 ex B reading
      What business travellers want
      pg 17 student A
      Counting the ways to bridge the gulf
      pg 134 student B
      Business travel on a budget

      pg 17 ex C D E reading

      Grammar: Talking about the future
      
future forms mindmap
 

      pg 18 ex A

      set for homework
      pg 18 ex B C
 
new expressions
      to irritate = to annoy sb, especially by sth you continuously do or by sth that continuously happens
      queue /kju:/ = line of people, cars, etc. waiting for sth or to do sth
      jet lag = feeling of being tired and slightly confused after a long plane journey, 
      especially when there is a big difference in the time at the place you leave 
      and that at the place you arrive in
      trolley = small vehicle with wheels that can be pushed or pulled along and is used for carrying things
      e.g. a shopping / supermarket / luggage trolley
      savvy = practical knowledge or understanding of sth
      buzzword = word or phrase, especially one connected with a particular subject, 
      that has become fashionable and popular 
      and is used a lot in newspapers, etc
      the focus will be done  for   on  environmental policies
      
deco - delayed error correction / favourite mistakes
      when travelling with my family my first place is comfort  either   too  
      I  faced with  experienced   such  (a)   situation
      I don't remember  how   the name  of these pills
      she  irritates   is irritated by   most of all long queues 
      it's quicker  as   than  usual

pig - pronunciation & intonation guidelines
      final /'fainəl/
      hotel /həuˈtel/
      gymnasium /dʒɪmˈneɪzɪəm/

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20161124 (1hr)

Homework [from previous lesson]

      Market Leader 3rd Intermediate
      pg 10 ex C

      pg 11 ex D role play
      prepare role play student A 

      Case study: Hudson Corporation
      pg 12 background
      pg 12 market research
      reading

Lesson plan



support materials covered
      Market Leader 3rd Intermediate
      pg 11 ex D role play
      SSS decide whether to end the Cecile line or try to save it


      Case study: Hudson Corporation
      pg 12 background
      reading

      pg 12 market research
      discussion

      pg 12 listening
      market_leader_3rd_intermediate_audio_cd01_06.ogg
      3 opinions
      - spend more on advertising
      - favour a exclusive image
      - go down market 

      pg 13 Marketing strategies for Europe - options
      SSS read 
      consider pros & cons
      choose 2 strategies
      
      pg 13 task 1 2

      pg 13 writing an e-mail - to be confirmed
      report actions agreed during meeting & to be taken 
      see pg 127 writing file

      DVD case study

new expressions
      gap = difference that separates people, or their opinions, situation, etc
      incentive ~ (for / to sb/sth) (to do sth) = something that encourages you to do sth
      to boost = to make sth increase, or become better or more successful
      to emphasise = to stress, single out as important
      craftsmanship = quality of design and work shown by sth that has been made by hand
      warehouse = building where large quantities of goods are stored, especially before they are sent to shops/stores to be sold
      down-market = (disapproving) cheap and of poor quality
      upmarket = designed for or used by people who belong to a high social class

deco - delayed error correction / favourite mistakes
      I  'm completely agreed   completely agree  
      to get a  bigger auditory   richer / wider audience / target group  
      we have to  make an investigation about our customers   carry out / conduct a market survey  
      to focus on  luxury   wealthy   consumers
      he proposed to go  on the  down market
      that's what I  catched   caught  
       in terms of  taking into account the fact that   they have already some brand image
      he was involved  to   in  the Chanel advert
      it's not a good idea  as well   either  

pig - pronunciation & intonation guidelines

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20161119 (1hr) 08:30-09:30

Homework [from previous lesson]

      check what version of Market Leader you have already studied
      and what was the last unit you covered

      h/w to be confirmed (depending on what you have already covered above)
      Market Leader 3rd Intermediate
      pg 8 ex A B reading
      pg 9 Restless pursuer of luxury's future
      pg 8 ex C reading comprehension

Lesson plan


support materials covered
      Market Leader 3rd Intermediate
      Lexical material: Successful brands
      T / Cl
      What are the qualities of a strong brand?
      - ...

      pg 8 ex A listening
      market_leader_3rd_intermediate_audio_cd01_02.ogg

      pg 8 ex B listening
      market_leader_3rd_intermediate_audio_cd01_03.ogg

      pg 8 ex C listening
      market_leader_3rd_intermediate_audio_cd01_04.ogg

      pg 8 ex D discussion

      Lexical material: Building luxury brands
      pg 8 ex A B reading
      pg 9 Restless pursuer of luxury's future

      pg 8 ex C reading comprehension

      Grammar: Present simple vs present continuous
      T / Cl
      You [are / are being] Russian
      - are
      You [play / are playing] the guitar
      - play
      = present simple
      factual information, routine activities, habits

      I'm meeting a colleague
      the situation is [now / soon]?
      - now
      I'm meeting a colleague now so I can't answer
      = action in progress
      I'm meeting a colleague tonight so I can't come
      - soon
      = arrangement

      Grammar: State verbs
      I ['m loving / love] music
      - love
      = present simple - general rule
      = state verb

      verbs not normally used with the continuous aspect:
      like, love, hate, want, need, prefer, know, understand, believe, remember

      pg 10 ex A B 

      set for homework
      pg 10 ex C

      Functional language: Taking part in meetings
      pg 11 ex A B listening
      market_leader_3rd_intermediate_audio_cd01_05.ogg

      Functional language: Asking for opinions, Giving opinions, agreeing/disagreeing, making suggestions
      useful language

      pg 11 ex C

      pg 11 ex D role play
      to be continued 

new expressions
      restless = unable to stay still or be happy where you are, because you are bored or need a change
      pursuer /pə:'su:ə:/ = person who is following or chasing sb
      to anticipate = to see what might happen in the future 
      and take action to prepare for it
      incentive = ~ (for / to sb/sth) (to do sth) something that encourages you to do sth
      exposure = fact of being discussed or mentioned on television, in newspapers, etc; publicity
      punch = power to interest people
      coverage = reporting of news and sport in newspapers and on the radio and television
      USP = unique selling point

deco - delayed error correction / favourite mistakes
      this brand consists  of  2 parts
      we did a  reconstruction   renovation / makeover  
      I feel  myself  comfortable
      it's not  as  easy  how   as   it seemed before
       the   a  great job was done

pig - pronunciation & intonation guidelines
      jewellery /ˈdʒu:əlrɪ/

[top]

20161109 (1hr)

Lesson plan


support materials covered
      Market Leader 3rd Intermediate
      Unit 1 Brands
      T / Cl
      If you want to buy clothes, what brand will you choose?
      - ...

      Complete the following table
      types of products | brands
      e.g. fragrance    | Dior

      pg 6 ex A 1 2 starting up 
  
      T / Cl
      Will you buy a Mercedes because it is durable?
      - ...
      Are you pro-brands?
      - ...

      pg 6 ex A 3 starting up 

      pg 6 ex A 4 5 starting up 
 
      pg 6 ex B listening
      market_leader_3rd_intermediate_audio_cd01_01.ogg
 
      Lexical material: Brand management
      pg 7 ex A B vocab 

      T / Cl
      Would you ask a celebrity to support your brand? How?
      - product endorsement
      - ...

      pg 7 ex C discussion

new expressions
      value for money = a good compromise between quality and cost
      durable = likely to last for a long time without breaking or getting weaker      
      sophisticated = having a lot of experience of the world and knowing about fashion, culture and other things that people think are socially important
      pro- = (prefix) in favour of; supporting
      genuine = real; exactly what it appears to be; not artificial
      hype = advertisements and discussion on television, radio, etc. telling the public about a product and about how good or important it is
      brand awareness = how familiar people are with a brand (or its logo and slogan)
      brand image = ideas & beliefs people have about a brand
      brand stretching = using an existing name on another type of product
      endorsement = statement made in an advertisement, usually by sb famous or important, 
      saying that they use and like a particular product
      appealing = attractive or interesting
      market challenger = second best product or brand in a market

      to tailor ~ sth to / for sb/sth = to make or adapt sth for a particular purpose, a particular person, etc

deco - delayed error correction / favourite mistakes
      it seems more or less the same  what  as   other brands
      they dislike brands because  of  they don't want to  manage   look after   their image
      I'm very  reliable   loyal  to brands
       under your mind   subconsciously  you choose a shop because...
      it is due to  good   well  developed markets
      there is a lot  of   to do

pig - pronunciation & intonation guidelines
      luxurious /lə'gʒə:i:əs/
      advertisement /'dvə:təzmənt/
      via /'vaiə/

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]]> future By the end of this session you will have studied print Download onto your tablet or print the following pdf for our next lesson. ]]> active textbook active textbook