asfedorova y26asfedorova 20260422 158 2 97 (send the link to your google doc (in edit mode!)

Prepare for quarterly test vocab pre teach

Download onto your phone or tablet and listen carefully. ]]> sbook_plugins/wordlist_generated_from_xml_clog_sbook_for_sbook_session.inc sbook_plugins/payment_history_generated_from_xml_clog_sbook.inc Avito Anastasia Fedorova asfedorova@avito.ru 20260424 09:00-10:00 MSK 1.5 tbc Employee retention (2/2) By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. Business Partner B2, Pearson Unit 1 Corporate culture Unit 1.2 Employee retention pg 10 ex 3 reading for gist pg 10 Investment banks' work-life balance schemes will pay off https://disk.yandex.ru/i/pDuGe2hrQqYrKw (course book)

Zoom meeting details Avito - Duncan Potter's Zoom Meeting Meeting ID: 755 6424 5604 Passcode: 6aWaz1 https://us04web.zoom.us/j/75564245604?pwd=6mvLetBp2b0b5ya1I4dRCKqQe7fXMQ.1 ]]> Business Partner B2 Unit 1.2 Employee retention 59 Investment banks' work-life balance schemes will pay off active textbook What is more motivating for retaining employees [work life balance | promotion]? ✓ depends on your career ambitions (...) Are menial♣ tasks an effective way to motivate employees? 〆most probably not ♣ menial = (usually disapproving) (of work) not skilled or important, and often boring or badly paid pg 10 ex 1 2 Lead in pg 10 ex 3 reading for gist pg 10 Investment banks' work-life balance schemes will pay off pg 10 ex 4 reading for detail

Named generations in the Western world (Wikipedia)

]]> 58 20210403-1213 Future perfect vs present perfect active grammar 57 3 Speaking practice: Present perfect & future perfect to talk about achievements active edit_ol_qa pix/icons8-collaboration-100_white.png By when should you have completed your KPIs? I will have completed our KPIs by the end of the month. time line

]]> What have you already done today? What will have you finished by the end of the week? 56 20210403-1027 Future simple vs future perfect active grammar Which action is 'in progress'? ✓ (4~5) I will be travelling next week = future continuous Which action is a 'point in time'? ✓ (4.5) I will visit the customer (on Tuesday) = future simple Which action will be completed by a certain time? ✓ (5) I will have signed the contract = future perfect ]]> 55 20210120-1440 Future continuous vs future perfect active grammar 54 4 Speaking practice: Present simple & future perfect to talk about habits active edit_ol_qa prep_ol_qa What will you have systematically double-checked when you start a new project? ]]> Before I contact the customer... ✓ I will have met my boss & discussed our targets I'll have rehearsed my sales pitch. to rehearse = to practise or make people practise a play, piece of music, etc. in preparation for a public performance I will be travelling on a business trip and... I'll be flying from one plant to another I will need to recruit a team a month before the peer review starts Before I leave.., Before I leave I will have signed the relevant papers. Before the peer review starts all participants should have adequate authorisation for visiting the plant. If we want to reach a win/win solution... We will have been negotiating for a long time. We will have been preparing for a long time We will have been thinking about the transients for a long time transient = continuing for only a short time, temporary 53 Grammar: Future continuous vs future simple active textbook pg 11 ex 5 C grammar set for homework pg 11 ex 6 grammar pg 11 ex 7 A B speaking ]]> 52 retention = action of keeping sth rather than losing it or stopping it menial = (usually disapproving) (of work) not skilled or important, and often boring or badly paid sabbatical = period of time when sb, especially a teacher at a university, is allowed to stop their normal work in order to study or travel to pay off = to yield a profit or result humane /hju:ˈmeɪn/ = showing kindness towards people and animals by making sure that they do not suffer more than is necessary Millennials = also known as Generation Y or Gen Y, are the demographic cohort following Generation X and preceding Generation Z. Researchers and popular media use the early 1980s as starting birth years and the mid-1990s to early 2000s as ending birth years, with the generation typically being defined as people born from 1981 to 1996. Most millennials are the children of baby boomers and early Gen Xers; millennials are often the parents of Generation Alpha 51 20260422 09:00-10:00 MSK 1.5 active Employee retention (1/2) By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. Business Partner B2, Pearson Unit 1 Corporate culture Unit 1.1 Workplace culture pg 8 ex 5 vocab pg 9 ex 6 vocab Unit 1.2 Employee retention pg 10 ex 3 reading for gist pg 10 Investment banks' work-life balance schemes will pay off https://disk.yandex.ru/i/pDuGe2hrQqYrKw (course book)

Zoom meeting details Avito - Duncan Potter's Zoom Meeting Meeting ID: 755 6424 5604 Passcode: 6aWaz1 https://us04web.zoom.us/j/75564245604?pwd=6mvLetBp2b0b5ya1I4dRCKqQe7fXMQ.1 ]]> Business Partner B2 Unit 1.2 Employee retention 50 Investment banks' work-life balance schemes will pay off active textbook What is more motivating for retaining employees [work life balance | promotion]? ✓ depends on your career ambitions (...) Are menial♣ tasks an effective way to motivate employees? 〆most probably not ♣ menial = (usually disapproving) (of work) not skilled or important, and often boring or badly paid pg 10 ex 1 2 Lead in pg 10 ex 3 reading for gist pg 10 Investment banks' work-life balance schemes will pay off pg 10 ex 4 reading for detail

]]> 49 retention = action of keeping sth rather than losing it or stopping it menial = (usually disapproving) (of work) not skilled or important, and often boring or badly paid sabbatical = period of time when sb, especially a teacher at a university, is allowed to stop their normal work in order to study or travel to pay off = to yield a profit or result humane /hju:ˈmeɪn/ = showing kindness towards people and animals by making sure that they do not suffer more than is necessary Millennials = also known as Generation Y or Gen Y, are the demographic cohort following Generation X and preceding Generation Z. Researchers and popular media use the early 1980s as starting birth years and the mid-1990s to early 2000s as ending birth years, with the generation typically being defined as people born from 1981 to 1996. Most millennials are the children of baby boomers and early Gen Xers; millennials are often the parents of Generation Alpha 48 (OR area = stronger collocation)is ~~more~~ higher (larger?) than now It gives a growth When employees can talk about the problem ~~open~~ openly They work ~~near to~~ close to | near my old (previous) office ]]> 20260417 09:00-10:00 MSK 1.5 active Elements of corporate culture By the end of this session you will have studied print

Zoom meeting details Avito - Duncan Potter's Zoom Meeting Meeting ID: 755 6424 5604 Passcode: 6aWaz1 https://us04web.zoom.us/j/75564245604?pwd=6mvLetBp2b0b5ya1I4dRCKqQe7fXMQ.1 ]]> Business Partner B2 Unit 1.1 Workplace culture 47 Elements of corporate culture active textbook Who would most likely leave your company if an equal pay structure was implemented? ✓ senior staff ♠ pay structure = collocation Lexical material: Elements of corporate culture pg 8 ex 5 vocab T / Cl Are your skills and experience well recognised in your company's pay structure? To what extent does your salary depend on your academic record? ✓ less focused on academic achievements and more on practical skills in SME How will organisational behaviour♣ in a state company differ from a private enterprise? 〆probably less teamwork in a state company (due to micro control by middle managers) ✓ probably more teamwork in a private enterprise (as a result of empowerment) ♣ organisational behaviour = how people in an organisation work together & how this affects the organisation as a whole pg 9 ex 6 vocab set for homework pg 9 ex 7 vocab T / Cl Does an open-plan office help improve the working atmosphere? ✓ encourages team working 〆may feel irritating to staff who need to concentrate pg 9 ex 8 A B speaking ]]> 46 1 pix/icons8-collaboration-100_white.png Corporate culture Evaluating corporate culture active wip 3 deck_shuffled_lines_halign prep_deck_shuffled_lines_halign What values are important in a company's culture? What would make you want to join or leave a company?

top priorities

high on the agenda

less important

]]> internal career opportunities should be ✓ internal career opportunities > salary = important difference between junior - middle managers & senior managers → senior managers should be more attracted by challenges than just significant remuneration → gives evidence of your professional aspirations 〆bonuses > continuous training should be 〆continuous training > bonuses → companies should invest in their talent pool ✓ better employees for the company, long-term return on investment, arguably cheaper ✓ greater employability of staff in the event of bankruptcy in volatile business conditions = win-win compromise 〆company image > CSR should be ✓ CSR > company image → don't just pay lip service e.g. greenwashing, equal opportunities... 〆work-life balance > telework should be ✓ telework > work-life balance → proves you are ready to work hard, even from home 〆mentoring should not be ranked less important → guarantees shared knowledge within the company 〆organisational behaviour > teamwork should be (but depends on objectives & deadlines...) ✓ teamwork > organisational behaviour = synonymous of empowerment & more horizontal management e.g. start-ups & IT companies 〆(strong or excessive) organisational behaviour results from company hierarchy = more relevant to micro management, distrust & field marshal management styles e.g. state companies & large corporations ]]> 45 Role play active textbook What is most likely to cause problems in the corporate culture of your company? 〆working long hours 〆work-life balance pg 9 ex 9 A B role play → imagine a mini welcome speech for new employees → recycle elements of corporate culture ]]> 44 organisational behaviour = how people in an organisation work together and how this affects the organisation as a whole CSR = corporate social responsibility, concept that businesses have a responsibility to operate in a way that is ethical and beneficial to society and the environment, beyond just making a profit. Companies engage in CSR by integrating social and environmental concerns into their operations and by contributing to society through philanthropic, activist, or charitable activities 43 are proud to offer... ]]> 20260415 08:40-10:00 MSK 2 active BUSINESS PARTNERS B2 | Unit 1 | Corporate workplace Employee retention By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. Business Partner B2, Pearson Unit 1 Corporate culture Unit 1.1 Workplace culture https://disk.yandex.ru/i/pDuGe2hrQqYrKw (course book)

Zoom meeting details Avito - Duncan Potter's Zoom Meeting Meeting ID: 755 6424 5604 Passcode: 6aWaz1 https://us04web.zoom.us/j/75564245604?pwd=6mvLetBp2b0b5ya1I4dRCKqQe7fXMQ.1 ]]> Business Partner B2 Unit 1 Corporate culture 42 Workplace culture active textbook Should taking risks be part of your corporate culture? = don't keep your ship in port for ever → be ready to experience damage If the highest aim of a captain were to preserve his ship, he would keep it in port forever. Thomas Aquinas, Italian philosopher pg 7 quotation Would you like to work in such a colourful environment as the one pictured in the photo? ✓ synonymous of a dynamic corporate culture 〆excessively bright & distracting Why is it a risk to promote such casual corporate culture? 〆some younger staff member need boundaries 〆casual atmosphere doesn't always mean having a creative environment → ensure a minimum of productivity pg 8 ex 1 Lead in ]]> 41 Corporate culture at Gravity Payments active textbook How can decision-making depend on the corporate culture? Should everyone be treated equally? ✓ decisions are achieved by consensus in a flat hierarchy ✓ decisions are pushed from top to bottom in a more vertical corporate culture → depends on what is more efficient in each situation ≠ equality Is it an important part of corporate culture for staff to be able to share ideas? ✓ unwritten rules that employees are expected to engage in & be committed to their company pg 8 ex 2 A B video business_partner/business_partner_b2/business_partner_b2_video_files/business_partner_b2_video_unit_1l1_1_1_1.mp4 pg 8 ex 3 listening comprehension business_partner/business_partner_b2/business_partner_b2_video_files/business_partner_b2_video_unit_1l1_1_1_1.mp4 T / Cl What is arguably more important: having more clients or losing elder, more experienced staff? ✓ having more clients means more revenue 〆run the risk of not being able to address problems due to scaling up → might prove to be challenging in the long term pg 8 ex 4 speaking ]]> 40 organisational behaviour = how people in an organisation work together and how this affects the organisation as a whole 39 difficult complex hierarchy I'm sure it could be work better The company has to try to be ~~fairly~~ fair Employees are ~~waiting~~ expecting that ]]> hierarchy /ˈhaɪərɑ:kɪ/ 20260410 08:40-09:35 MSK 2 active Carrying out a needs analysis By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. Business Partner B2 Plus, Pearson Unit 1 Market Research Unit 1.2 Working with a focus group pg 11 ex 11 grammar Unit 1.3 Carrying out a needs analysis Business Partner B2 Plus coursebook

Zoom meeting details Avito - Duncan Potter's Zoom Meeting Meeting ID: 755 6424 5604 Passcode: 6aWaz1 https://us04web.zoom.us/j/75564245604?pwd=6mvLetBp2b0b5ya1I4dRCKqQe7fXMQ.1 ]]> Business Partner B2+ Unit 1.3 Carrying out a needs analysis 38 Open vs leading questions active textbook What is more important [finding the right answers | asking the right questions]? ✓ asking the right questions → lead the discussion into a given direction Lexical material: Open vs leading questions pg 12 ex 1 A B lead in T / Cl Are leading questions necessarily manipulative or dishonest? ✓ directional questions guide the person to the desired answer ✓ may stop you from thinking of alternatives = relevant technique in the negotiation process ≠ dishonest but arguably manipulative What kind of questions do you want to ask when negotiating? ✓ leading questions → make people think they are choosing = you are actually in control pg 12 ex 2 video business_partner/business_partner_b2_plus/business_partner_b2_plus_video_files/business_partner_b2_plus_video_unit1_lesson3_1.3.1.mp4 T / Cl How would you convince a prospective customer to choose a venue of your choice for their event? ✓ ask leading questions pg 12 ex 3 A speaking T / Cl What kind of questions will you need in the following options? option A ✓ start with open questions ✓ follow-up with leading questions = more cunning approach option B ✓ leading questions ]]> 37 fierce = (especially of people or animals) angry and aggressive in a way that is frightening; (especially of actions or emotions) showing strong feelings or a lot of activity, often in a way that is violent tidy profit = (informal) large amount of money to go for = to accept; to give an affirmative reply to; to respond favourably to zip lining = act of sliding down a zip line (long thick wire attached between two points, one higher than the other, that you can move along quickly while hanging from a small wheel), as entertainment or as a way of travelling above and across something caterer = person or company whose job is to provide food and drinks at a business meeting or for a special occasion such as a wedding 36 survive survival ]]> 20260408 08:40-10:00 MSK 2 active Tag questions By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. Business Partner B2 Plus, Pearson Unit 1 Market Research Unit 1.2 Working with a focus group pg 11 ex 10 grammar Business Partner B2 Plus coursebook

Zoom meeting details Avito - Duncan Potter's Zoom Meeting Meeting ID: 755 6424 5604 Passcode: 6aWaz1 https://us04web.zoom.us/j/75564245604?pwd=6mvLetBp2b0b5ya1I4dRCKqQe7fXMQ.1 ]]> Business Partner B2+ Unit 1.2 Working with a focus group 35 20260408-0840 20200131-0916 Tag questions active grammar 34 Grammar: Question tags active textbook When would a question have a rising intonation? ✓ in primary research → open questions to collect information = you don't know the answer pg 11 ex 9 A listening business_partner/business_partner_b2_plus/business_partner_b2_plus_audio_files/business_partner_b2_plus_coursebook_audio_004_1_04.mp3 T / Cl Why would all questions have a falling intonation? ✓ seek agreement → achieve consensus pg 11 ex 9 B grammar → pg 114 pronunciation ]]> 33 Meaning of intonation in questions active textbook Why would question tags all have a falling intonation? ✓ rhetorical questions to confirm findings → secondary research ≠ diagnostic questions for a focus group Grammar: Intonation in question tags pg 114 ex 1 2 listening business_partner/business_partner_b2_plus/business_partner_b2_plus_audio_files/business_partner_b2_plus_coursebook_audio_039_P1_01.mp3 pg 114 ex 3 speaking pg 11 ex 10 grammar pg 11 ex 11 grammar pg 11 ex 12 A B speaking ]]> 32 shall = used in questions with I and we for making offers or suggestions or asking advice; (becoming old-fashioned) used with I and we for talking about or predicting the future 31 decision solution Is Does that seem to be...? ~~Yes~~ No, I haven't ]]> 20260403 08:40-10:00 MSK 2 active Working with a focus group By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. Business Partner B2 Plus, Pearson Unit 1 Market Research pg 9 ex 8 vocab Unit 1.2 Working with a focus group Business Partner B2 Plus coursebook

Zoom meeting details Avito - Duncan Potter's Zoom Meeting Meeting ID: 755 6424 5604 Passcode: 6aWaz1 https://us04web.zoom.us/j/75564245604?pwd=6mvLetBp2b0b5ya1I4dRCKqQe7fXMQ.1 ]]> Business Partner B2+ Unit 1.2 Working with a focus group 30 Moderating focus groups active textbook Can you trust focus groups to pinpoint how your product or service needs to be improved? ✓ collect diverse feedback 〆probably only marketeers can create the need for new products What is arguably more challenging: providing a solution to satisfy needs or anticipate needs? ✓ anticipate needs = interpret & make predictions based on collected data → more challenging because depends much on criteria used for conducting your analysis pg 10 ex 1 speaking Lexical material: Focus groups pg 10 ex 2 vocab Functional language: Moderating focus groups T / Cl Have you ever been a moderator? Would you like to? Why / Why not? ✓ manage people ✓ encourage participants to voice their opinion even if different ✓ achieve consensus pg 10 ex 3 A B listening business_partner/business_partner_b2_plus/business_partner_b2_plus_audio_files/business_partner_b2_plus_coursebook_audio_001_1_01.mp3 pg 10 ex 4 listening business_partner/business_partner_b2_plus/business_partner_b2_plus_audio_files/business_partner_b2_plus_coursebook_audio_002_1_02.mp3 pg 10 ex 5 speaking T / Cl Would you use this app to make healthy food choices? ✓ if you were in a district with many restaurants around your workplace ✓ provided it indeed featured decent food at a reasonable price pg 10 ex 6 listening business_partner/business_partner_b2_plus/business_partner_b2_plus_audio_files/business_partner_b2_plus_coursebook_audio_003_1_03.mp3 pg 10 ex 7 vocab T / Cl What extra features would you need? ✓ bookmarks for favourite dishes ✓ search engine per cuisine, calories, price... pg 10 ex 8 speaking ]]> 29 to pinpoint = to find and show the exact position of sb/sth or the exact time that sth happened; to be able to give the exact reason for sth or to describe sth exactly convenience = quality of being useful, easy or suitable for sb; something that is useful and can make things easier or quicker to do, or more comfortable canteen /kænˈti:n/ = (especially BrE) place where food and drink are served in a factory, a school, etc; small container used by soldiers, travellers, etc. for carrying water or other liquid appealing = attractive or interesting expectation = belief that sth will happen because it is likely 28 'm not wouldn't I think ~~the better is~~ it's better not to ask many questions I hope I will never (have to) face to (with) this life (OR experience such a lifestyle) ]]> 20260401 08:40-10:00 MSK 2 active Designing qualitative vs quantitative surveys By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. Business Partner B2 Plus, Pearson Unit 1 Market Research pg 9 ex 7 8 vocab Business Partner B2 Plus coursebook

Zoom meeting details Avito - Duncan Potter's Zoom Meeting Meeting ID: 755 6424 5604 Passcode: 6aWaz1 https://us04web.zoom.us/j/75564245604?pwd=6mvLetBp2b0b5ya1I4dRCKqQe7fXMQ.1 ]]> Business Partner B2+ Unit 1 Market Research 27 How market research affects brands active textbook What typical question can you ask a focus group to gauge the viability of your product? ✓ how much you would you pay for this product? pg 9 ex 7 vocab pg 9 ex 8 vocab pg 9 ex 9 speaking pg 9 ex 10 A project Functional language: Designing qualitative vs quantitative surveys T / Cl What data do you want to gather from your respondents? ✓ quantitative when focusing on sales volumes ✓ qualitative when you need to build a brand image pg 9 ex 10 B C project pg 9 ex 10 D project ]]> 26 in-depth = very thorough and detailed primary research = gathering data that has not been collected before. Methods to collect it can include interviews, surveys, observations or any type of research that you go out and collect yourself desk research | secondary research = research method that involves compiling existing data sourced from a variety of channels. This includes internal sources (e.g.in-house research) or, more commonly, external sources (such as government statistics, organisational bodies, and the internet) focus group = small group of people, specially chosen to represent different social classes, etc., who are asked to discuss and give their opinions about a particular subject. The information obtained is used by people doing market research, for example about new products or for a political party quantitative = connected with the amount or number of sth rather than with how good it is qualitative = connected with how good sth is, rather than with how much of it there is respondent = person who answers questions, especially in a survey gauge /ɡeɪdʒ/ = instrument for measuring the amount or level of sth viable = that can be done; that will be successful sample size = number of people used by researchers to get the information they need feasible = doable 25 what which they do (OR are responsible for) in the real world If we see ~~the~~ growth, we decide to... It could give ~~the~~ information about the ~~viable~~ viability of this product What could be the reason for ~~change~~ changing the product? ~~The~~ both ~~this~~ brands have the same products but... We spend a lot ~~for~~ on marketing ]]> answer /ˈɑ:nsə/ event /ɪˈvent/ effect /ɪˈfekt/ particular /pəˈtɪkjulə/ analysis (sing) /əˈnæləsɪs/ analyses (plu) /ə'nælə,si:z/ 20260327 09:00-10:00 1.5 active How market research affects brands By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. Business Partner B2 Plus, Pearson Unit 1 Market Research pg 8 ex 6 A B vocab Business Partner B2 Plus coursebook

Zoom meeting details Avito - Duncan Potter's Zoom Meeting Meeting ID: 755 6424 5604 Passcode: 6aWaz1 https://us04web.zoom.us/j/75564245604?pwd=6mvLetBp2b0b5ya1I4dRCKqQe7fXMQ.1 ]]> Business Partner B2+ Unit 1 Market Research 24 How market research affects brands active textbook What typical question can you ask a focus group to gauge the viability of your product? ✓ depends on the stage of development of the product = life cycle of the product pg 8 ex 5 speaking Lexical material: Market research pg 8 ex 6 A B vocab ]]> 23 in-depth = very thorough and detailed primary research = gathering data that has not been collected before. Methods to collect it can include interviews, surveys, observations or any type of research that you go out and collect yourself desk research | secondary research = research method that involves compiling existing data sourced from a variety of channels. This includes internal sources (e.g.in-house research) or, more commonly, external sources (such as government statistics, organisational bodies, and the internet) focus group = small group of people, specially chosen to represent different social classes, etc., who are asked to discuss and give their opinions about a particular subject. The information obtained is used by people doing market research, for example about new products or for a political party quantitative = connected with the amount or number of sth rather than with how good it is qualitative = connected with how good sth is, rather than with how much of it there is respondent = person who answers questions, especially in a survey gauge /ɡeɪdʒ/ = instrument for measuring the amount or level of sth viable = that can be done; that will be successful sample size = number of people used by researchers to get the information they need 22 day by day daily work In this situation I can really ~~heard~~ hear what they ~~talk~~ 're talking about I have to give (pay) more attention ~~for~~ to this It's not ~~need~~ needed at all the time ]]> 20260325 09:00-10:00 1.5 active Business Partner B2 Plus | Market research methods By the end of this session you will have studied print

Download onto your tablet or print the following pdf for our next lesson. Business Partner C1 Unit 1 Innovation pg 9 ex 7 vocab (optional) → build a sentence with each phrasal verb from pg 9 ex 6 vocab Business Partner C1 coursebook smartphone or tablet device

Download onto your tablet or print the following pdf for our next lesson. Business Partner B2 Plus, Pearson Unit 1 Market Research Business Partner B2 Plus coursebook

Download onto your tablet or print the following pdf for our next lesson. Business Partner C1 Unit 1 Innovation pg 9 ex 6 7 vocab Business Partner C1 coursebook

Download onto your tablet or print the following pdf for our next lesson. Business Partner C1 Unit 1 Innovation Business Partner C1 coursebook

Zoom meeting details Avito - Duncan Potter's Zoom Meeting Meeting ID: 755 6424 5604 Passcode: 6aWaz1 https://us04web.zoom.us/j/75564245604?pwd=6mvLetBp2b0b5ya1I4dRCKqQe7fXMQ.1 ]]> Business Partner C1 Unit 1.1 An innovative approach 9 1 Have something done wip quiz matching pix/icons8-dictionary-100_white.png → The sales team {=have had new terms of shipping updated =has had new terms of shipping updated} by the legal department (to update ← present perfect + new terms of shipping). [html] We couldn't understand why customers were dissatisfied so we asked an external auditor to examine the causes.
→ We {=had causes of customer dissatisfaction examined} by an external auditor (to examine ← past simple + causes of customer dissatisfaction). [html] To improve lifelong learning our training department has contracted out a consultant to design new learning solutions.
→ The training department {=has new learning solutions designed} by a new consultant (to design ← present perfect + new learning solutions). [html] Our PR manager is quite busy so she can't help keynote speakers. They certainly can't expect she can draft their speech outlines.
→ Our keynote speakers {=can't have their speech outline drafted} by our PR manager (can, negative form + to draft ← present simple + their speech outline). [html] Our supply chain was disrupted but we've found a new provider. We have agreed they will supply our product.
→ Our company {=will have this product supplied} by the biggest logistics provider (to supply ← future + this product). ]]> 8 1 Secrets of blue-sky thinking active edit_ol_qa pix/icons8-collaboration-100_white.png Can you be commercially successful if you just follow suit (i.e. do the same as others do)? Why is creative thinking so much encouraged in the workplace? Have you got any secrets or recipes for being creative at work? ✓ never do the same thing twice ✓ always have divergent opinions in your team = don't follow suit ✓ practise brainstorming, timeout... ✓ try adding value to what AI can propose to follow suit = to do what someone else is doing; to play a card of the same colour and kind that another player has put down Are you being innovative in your job as much as you'd like to? What stops you? 〆standardised procedures, red tape 〆repetitive tasks 〆limited budget 〆resistance to change red tape = (disapproving) official rules that seem more complicated than necessary and prevent things from being done quickly What could define creativity in a professional context? ✓ divergent thinking = often referred to as lateral thinking, is the process of creating multiple, unique ideas or solutions to a problem that you are trying to solve. Through spontaneous, free-flowing thinking, divergent thinking requires coming up with many different answers or routes forward ✓ cognitive flexibility = ability to switch between thinking about two different concepts or to think about multiple concepts simultaneously → take your mind off a problem by focusing temporarily on sth else to allow your subconsciousness to come up with original solutions divergent = to be or become different from what is expected, planned, etc What is blue sky thinking? ✓ ideas that are not limited by the current beliefs or norms of a group or society ✓ may be creative or whimsical and maybe even bizarre → such thinking might lead to the solution you need whimsical = unusual and not serious in a way that is either amusing or annoying What qualities do creative people need in the workplace to succeed? ✓ inborn quality that is challenging to foster e.g. like charisma ✓ determination & arguably a strong ego 〆many ideas never come to fruition → need to become hardened to disappointment & failure ✓ not conscious or worrying about what others think about you (and how odd you may be) fruition = successful result of a plan, a process or an activity What's the difference between invention & innovation? ✓ invention (in a work context) = creation of a new product, service or process for the 1st time ✓ innovation (in a work context) = improvement, further development or addition to something that as already been invented in order to make more profitable, better-suited to a market... 7 to follow suit = to do what someone else is doing; to play a card of the same colour and kind that another player has put down red tape = (disapproving) official rules that seem more complicated than necessary and prevent things from being done quickly invention (in a work context) = creation of a new product, service or process for the 1st time innovation (in a work context) = improvement, further development or addition to something that as already been invented in order to make more profitable, better-suited to a market... blue sky thinking = ideas that are not limited by the current beliefs or norms of a group or society. Blue-sky thinking can be ideas that are creative or whimsical and maybe even bizarre. Such thinking might lead to just the solution you need divergent = to be or become different from what is expected, planned, etc divergent | lateral thinking = process of creating multiple, unique ideas or solutions to a problem that you are trying to solve. Through spontaneous, free-flowing thinking, divergent thinking requires coming up with many different answers or routes forward cognitive flexibility = ability to switch between thinking about two different concepts or to think about multiple concepts simultaneously whimsical = unusual and not serious in a way that is either amusing or annoying; capricious fruition = successful result of a plan, a process or an activity 6 the better? (OR What is best) I think there is are two ways to motivate People need time to ~~restart~~ switch off (for a while) to refresh their mind ... something different ~~than~~ to what they focused on before that ... to stimulate and ~~provocate~~ provoke our team I face to this very often It's something which ~~never did~~ has never been done before It is ~~resultive~~ effective | impactful It's something ~~what~~ which | that we can really do - it's practical ]]> 20260304 09:00-10:00 1.5 active Background assessment | Have something done By the end of this session you will have studied Zoom meeting details Avito - Duncan Potter's Zoom Meeting Meeting ID: 755 6424 5604 Passcode: 6aWaz1 https://us04web.zoom.us/j/75564245604?pwd=6mvLetBp2b0b5ya1I4dRCKqQe7fXMQ.1 ]]> 5 Background assessment active textbook background assessment AOI (area of interest) product director, real estate vertical, product vision, real estate, travel → sell, buy, rent flats & houses on short & long term basis learning history 〆no recent English exams passed ✓ AmEn (incl. spelling) linguistic expectations ✓ listening & comprehension skills lectures, interviews, podcasts in professional English 2-3 x / week global, rather than just native speakers ✓ business English ✓ presentations & sales pitches ✓ possible negotiations in the future goals ✓ attending conferences about global real estate market e.g. Bangkok ✓ obtain & assimilate expertise from global markets ✓ become a keynote speaker & gain credibility Number of teaching hours per level (according to ALTE - Association of Language Testers of Europe) CEF (Common European Framework) Guide, Pearson

Common European Framework, Guide in Pearson - number of teaching hours per level (according to ALTE)

EF - levels & exams concordances

Estimated level speaking B2 / EF 11 grammar B2 / EF 10.5

]]> 4 20211003-2135 Have something done active wip grammar subject + auxiliary/modal verb + object + past participle Is the agent (hairdresser) important? 〆 no → arrangement for a different person to do sth for us ✓ I have my hair cut every month by ♣my neighbour who is a butcher subject + auxiliary/modal verb + object + past participle + preposition + agent ♣ my neighbour who is a butcher = agent A hotel manager asks the customer: Will you [have served your breakfast | have your breakfast served] in your room? ✓ will you have your breakfast served = arrangement for a different person to do sth for us ... or will you have it downstairs? [arrangement | request] ≠ arrangement ✓ request, order ]]> 3 2 Controlled practice: Have something done active deck_shuffled deck_of_phrases_have_something_done_b2_03.csv 2 butcher = person whose job is cutting up and selling meat in a shop/store or killing animals for this purpose to spell = to say or write the letters of a word in the correct order 1 the work jobs My boss, ~~how~~ as I understand, (he) is not native I translate single words ~~what~~ that | which I don't understand ~~How~~ As I understand, it's about... I'm responsible ~~about~~ for product vision, real estate, travel If everything ~~will be good~~ goes well ]]> foreign /ˈfɔrɪn/